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Idea Hotel Milano Malpensa Airport

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Based on 1244 reviews
Room & Rates
Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

2 double beds
194 sq feet (18 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

2 double beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Double Room Single Use, 1 Queen Bed

Standard Double Room Single Use, 1 Queen Bed

1 queen bed
194 sq feet (18 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
194 sq feet (18 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

1 king bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room Single Use, 1 King Bed

Superior Double Room Single Use, 1 King Bed

1 king bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 king bed
Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room Single Use

Superior Double Room Single Use

1 double bed
Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Double Room

Standard Double Room

1 double bed
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Standard Triple Room

2 double beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Quadruple Room

2 double beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Twin Room

2 single beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Triple Room

2 double beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Superior Quadruple Room

2 double beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Superior Twin Room

2 single beds
215 sq feet (20 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with digital channels
Food & Drink - Room service and minibar
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Idea Hotel Milano Malpensa Airport
Via Della Chiesa, 27, Somma Lombardo, Italy 21019

Rooms
Make yourself at home in one of the 137 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 8.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 15 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Airport Shuttle
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1244 reviews
from
Submitted on 20-05-2016
We booked this hotel since it's conveniently near the airport. We stayed here for 3 nights and we love how comfortable the bed is. This hotel is great for people who want to take a rest before and after a long flight but if you plan to stay here and go back and forth in downtown Milan I suggest for you to book for a hotel in the city center instead. Malpensa is an hour away from downtown and airport shuttle to hotel is not available from 1pm to 5pm so it might be inconvenient for some people. A... Read more
from Bangkok, Thailand
Submitted on 20-05-2016
Whilst this hotel provides reasonably clean rooms, it offers the bare minimum in customer service. The main reason for staying at an airport hotel would be to have quick and convenient access to the airport. This isn't the case here. The hotel is a few kilometres from the airport and whilst the listings promise a shuttle bus, this only appears occasionally at night. For some reason, it leaves from the Departure level, although there's no way visitors arriving would know that. After waiting for ... Read more
from
Submitted on 21-05-2016
Pretty new building,very nice rooms,lot of parking space. Good breakfast. But can be arrived only by their shuttle, the one from airport stops on main road,at distance of a 15 min walk. The hotel stuff is very helpfull.
from Ambleside, United Kingdom
Submitted on 24-05-2016
Nice place. Unfortunetaly staff very unprofesional. Started with shuttle driver swearing all the tie in italian throwing guest suitcases on and off the car. 10metres que at the reception. Air con available in room but need to call reception to control it for you every time you want to change temperature. In my room even did not work. Breakfast also. No bowls. No salt and pepper. Unprofesional at all. Nice place tho.
from Cleveland, Ohio, United States
Submitted on 25-05-2016
Not much character, but a good, clean, hotel close to the airport. A lot of construction in the area, small road with poor signage. Navigator not much help. I'm sure this will improve with time. Parking is poorly marked. Not bad service at front desk, but last on the list for helpful attitudes that we generally found in Europe. Brusk and brisk. Slow check in. Elevators and halls easy to navigate. Beds comfortable. Nondescript rooms. Comfortable beds. Cannot remember is there was a coffee mak... Read more
from
Submitted on 29-05-2016
This appears like it will be a better than average airport hotel. Stayed here twice in a weekend as a base to the airport. Check in takes a while, room is bare minimum but that's all I needed. Comfy bed. No tv in my room and tried to ask For help and had a very awkward experience with staff. He stared at My tv and didn't bring a remote. Have to call reception for air conditioners. Breakfast is free but gross. Coffee out of a machine. Stale cereal and canned fruit. Not sure how you can screw up b... Read more
from
Submitted on 31-05-2016
Nice hotel, good and nice staff, breakfast was good, buffet with bread, jogurt, cakes, coffee and juice,room was spacious and nice, shower with hot water, towels provided by the hotel. The room could be cleaned a little better though. Everything else was as expected.
from Coral Springs FL
Submitted on 05-06-2016
We booked for the price and after reading all the reviews, we were expecting a secluded overnight close to the airport. We planned by staying in Florence until our train would arrive at Milan Centrale at 6pm. Then we rook the free express train from Milan to Milan Malpensa Airport (about an hour). We brought food for dinner and breakfast with us and took a taxi (20 ‚?¨ flat fee) from the airport. Front desk staff was efficient, and notified us regarding the air conditioning. We requested he adju... Read more
from Bucharest, Romania
Submitted on 07-06-2016
All was better then i expected. Good conditions, nice rooms and very profesional personal. If there is anything can be done better, i say new cable conection, with more international programs. All was only italian.
from
Submitted on 22-06-2016
The desk man is dyslexic, writes room 112 on the key sleeve but 211 on his register and the hotel people start pounding on our door at 12:45 am - who is in the room they want to know. I am frightened, my husband is angry, our sleep is disturbed. In the morning the hotel denies it happened and refuses to discuss it. The airport shuttle has us down as room 211 and we have to talk our way onto the bus - in Italian no less. What a nightmare. Not to mention they tell us the shuttle to the ho... Read more
from Dublin, Ireland
Submitted on 24-06-2016
We stayed here when our flight to Dublin was cancelled at the last minute due to French air traffic controllers being on strike. Needless to say it was terrible. We booked it about and hour before arrival and didn't expect much, but that was too much. The staff we're rude and unhelpful. While there was a queue of about ten people to check in at reception there was one person on the desk. We drove by the other two out the back having a smoke, when we pulled up. The man on reception spok... Read more
from Rome, Italy
Submitted on 27-06-2016
You get what you pay! This huge hotel stands in the middle of an abandoned,ghost town where there is literally NOTHING that you can do, in case you want to adventure yourself outside. It was very depressing, Stuff unattentive and almost insignificant, WiFi connection was not good. Room was just OK. It seemed to be in a war time. We couldn't stay there one minute more than what a short night sleep might require. And then, early morning, we rushed to the nearby Malpensa airport. Definitely, not a ... Read more
from Milan
Submitted on 29-06-2016
Negative: The hotel is situated in the bush...in the outback, the taxi driver got lost finding it, even though he consulted colleagues for direction (no one seems to know of it). Check-in took over half an hour, with a long queue, that was not very convenient after flight delays and arriving almost midnight. From the outside it looks run-down...the pond outside was green... the photos are absolutely not accurate.The free shuttle bus can only take 9 people at a time, so I had to take a taxi there... Read more
from scotland
Submitted on 01-07-2016
I had the misfortune of staying in this unfriendly, poorly run hotel. The room was OK but no tea or coffee, even water was 2euros. Not good. The air con was controlled centrally, so you had to call if you wanted it changed. No bar til 7pm, just a poorly stocked vending machine. Worst was the shuttle service. My children came with my parents and one year old niece at midnight. They had told the hotel they would be arriving then, but the shuttle bus was too small so they were told it would be a 4... Read more
from Estonia
Submitted on 04-07-2016
The rooms are big and beds wide, specially comfortable with small kids. The shuttle service is also punctual and good (if you are lucky to fit in the minivan). But there the goodness ends. No one from the reception answers the phone (we tried to get info about shuttel), the room heating is centrally controlled and if we asked it to be shut down, then no action was taken (temperature they raised but did not turn it down). Then they even did not answer the inner phone. No coffee/tea possibility i... Read more
from London, United Kingdom
Submitted on 04-07-2016
I was here for just one night when I flew in to Malpensa. Super close to the airport. Very limited parking for the hotel. I had to park on the street and schlep 3 cases to the hotel. I wasn't travelling lightly! Took a while to check in. The room for comfy with a good shower. Breakfast is limited. Only scrambled eggs and soggy looking bacon available with toast as a hot option. An abundance of cake, and fruit was available. All in all good for a pit stop, not a lengthy stay.
from london england
Submitted on 04-07-2016
Arrived late at 1am and was hoping to get a few hours sleep before leaving for the airport at 3am. Confronted with at least 30 people lining up to check in, slower than snails pace. Took 45 minutes to get our room and by that time they only had rooms with broken A/C available. Sweat box of a room so hardly any sleep. The provided airport shuttle was full. The taxi I asked to be booked at 5am didn't show up. Guy behind the counter couldn't care less. I've stayed in hundreds and hundreds of hote... Read more
from
Submitted on 08-07-2016
We faced the problem of catching the free shuttle van from Milan airport. The airport shows the van schedule as every hourly but that wasn't the real case. We waited from 8:45pm and only saw the van coming at 9:20pm. The room is comfy but aircon is controlled centrally by the hotel, so we have to inform the hotel in the middle of the night to turn it off. The grilled fish by the restaurant is simply tasteless. The breakfast buffet spread isn't as good either.
from Bruxelles
Submitted on 13-07-2016
Every time I land late in Milan Malpensa or I have a early flight, I always go to Hotel Idea. The hotel is very far away from the city, but at literally 2mins from Milan Malpensa Airport. It is not useful for touristic purpose, but for flight-related purposes. The hotel provides a free shuttle to and from the airport and for early flight they pack you a pic-nic bag to have your breakfast at the airport! The structure is modern and spacious, and the rooms are very clean and nice, with all comfor... Read more
from
Submitted on 13-07-2016
It was the most awful experience ever. We had the two "big twinbed room". The beds was quite small (maybe 140cm wide) and there was only one blanket. The room was shabby, decrepit, unclean, messy. In the morning our clothes was full of tiny ants, yak. The room were not vacuumed and its smells like mold. The bathroom was dirty and there was cleavy on the walls. The bathroom door didnt open properly. The was dirt on the floor and on the wall, someone has write something to the wall. The airconditi... Read more
from Hammel, Denmark
Submitted on 16-07-2016
The message below was emailed to the address provided at the hotel reception - 2 weeks later there is still no response. What seemed like a good idea at the time turned into a disappointment-in addition the local taxi drivers refused to accept that short a fare (3 km - but not walkable in traffic), of course this is not the hotels fault, but it does make its guests that much more dependant on the shuttle service. Dear customer service, We stayed with you on July 1st, for one night. We lande... Read more
from Scotland
Submitted on 17-07-2016
Firstly the shuttle buses to and from the airport were fine! Check in for our rooms was reasonably quick. Rooms were clean. However the temperature in both rooms we booked was 31 deg and was impossible to regulate. 3 calls and visits to reception at 2am concluded with - ' just drink the minibar'! This was onthe 28th June so you can see this is still not fixed as reviews are still showing the still problem. Far too uncomfortable even for a stopover. Not good enough Idea!!
from Las Vegas, Nevada
Submitted on 18-07-2016
We've traveling for 2 weeks and Idea Hotel has the worst customer service ever.!! The Front Desk agent was rude and never attempt to help us with our needs at all. We arrived early at the hotel and waited for few hours. I kept checking with the agent if any luck to getting in around 11ish am and she kept saying to come back at 1-130p or 2p at the earliest. However the couple in front of me got a room and able to check in. We end up talking to a manager and finally got check in after waiting for... Read more
from
Submitted on 26-07-2016
Came for overnight connection. No place left in the shuttle at the next morning. thats the only reason why we took airport hotel. Although it was written in our booking that shuttle will be reserved during the checkin. They make me order a taxi through them only and at the morning I surprised to see to cars from the same company. One for me paying 30‚?¨ ,for just 2km ride, the second was the bus shuttle. I felt like they con me... Hotel itself is a really bad place.
from London, United Kingdom
Submitted on 29-07-2016
The customer service is awful. We booked a room with a request for a cot. Arrived and after waiting in a queue to check in for 40 mins were told they received no request. We had the print out where it clearly said a cot would be included. Their response was completely unapologetic, saying they would get us one in half an hour.
from Ramat Gan, Israel
Submitted on 31-07-2016
We were a family, 2+2. Pros: Room is big and comfortable. Breakfast is OK. They have a free shuttle to the airport/Malpensa Express train. it cost about 100euro per night. Cons: Lack of decency. The Air-condition didn't work all over the hotel. On arrival, they offered us another hotel or free usage of the mini bar (contained 4-5 water and soft drinks and 1 beer). Since we arrived after 1am, of course we didn't have any energy to move to another hotel (I didn't even ask which). However, I cal... Read more
from Brescia
Submitted on 31-07-2016
Hotel is clean and rooms are ok. Very noisy hotel, bell from the beside church and cars passing by make to sleep very difficult, at list you are on the other side of the structure. Bit too long to do the check in, and too many of the employees probability forgot to be in a hotel ( heard more bad words from them talking each other then the Hartam Sargent) Good wifi
from
Submitted on 06-08-2016
The shuttle was good and the rate was great. Not bad the breakfast starting from 5:30 am. The room was quite large but dirty. Air conditioning not properly working and the only window of the room was sealed. Receptionists never answering to phone calls.
from
Submitted on 06-08-2016
If I could give zero points I would. We had a terrible experience. Firstly it is not clear where the shuttle bus leaves from or how often it goes. FYI it's every 45 mins from near the departure gate at Terminal 2. When the bus arrived there wasn't enough room for all the awaiting passengers so some were left behind to wait another 45 mins. Not us, thanfully. However, when we arrived at the hotel there was one man at reception to check in the entire busload. We waited 1 hour an 10 minutes until i... Read more
from
Submitted on 09-08-2016
This is only for a emergency stay overs if you ask me. The area is crappy and the hotel is cheap, although clean. We stayed because our flight left at 7 am and we needed to be at airport at 5 am. Avoid if possible, if not you will definitely survive.
from
Submitted on 15-08-2016
The worst hotel I have stayed around Milano so far. I have booked through their website and that was a mistake! They have placed us in a room for disable on the ground floor. There was mold on the wall and a terrible smell. So we asked them to change the room and they did. The staff at the reception was very helpfull. The hotel needs a big renovation. Air conditioner could be only operated by the reception. We had to tell them we are cold so they put the temperature down but then it was hot so ... Read more
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