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Park Hotel Suisse

Genova (Genoa), Italy (GOA)

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Based on 407 reviews
Room & Rates
Standard Triple Room

Standard Triple Room

1 double bed or 3 single beds or 1 sofa bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Triple Room, Sea View

Triple Room, Sea View

1 double bed or 3 single beds or 1 sofa bed
269-sq-foot (25-sq-meter) room with sea views

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Quadruple Room

Standard Quadruple Room

1 double bed or 2 single beds or 2 sofa beds
269 sq feet (25 sq meters)

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Quadruple Room, Sea View

Quadruple Room, Sea View

1 double bed or 2 single beds or 2 sofa beds
269-sq-foot (25-sq-meter) room with sea views

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Family Room, Sea View

Family Room, Sea View

1 double bed or 2 single beds or 2 sofa beds
269-sq-foot (25-sq-meter) room with sea views

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Superior Double Room

Superior Double Room

1 double bed or 2 single beds
205 sq feet (19 sq meters)

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite, Sea View

Junior Suite, Sea View

1 double bed or 2 twin beds
344-sq-foot (32-sq-meter) room with sea views

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Double Room

Standard Double Room

1 double bed or 2 single beds
205 sq feet (19 sq meters)

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Double Room, Sea View

Double Room, Sea View

1 double bed or 2 single beds
205-sq-foot (19-sq-meter) room with sea views

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Single Room

Standard Single Room

1 double bed or 2 single beds
140 sq feet (13 sq meters)

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Single Room, Sea View

Single Room, Sea View

1 double bed or 2 single beds
140-sq-foot (13-sq-meter) room with sea views

Entertainment - Free WiFi, 22-inch LCD TV with premium channels
Food & Drink - 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Park Hotel Suisse
Via Favale 31, Santa Margherita Ligure, Italy 16038

Rooms
Make yourself at home in one of the 80 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, where you can take in a pool view, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Santa Margherita Ligure? This hotel has facilities measuring 5382 square feet (500 square meters), including a meeting room. Guests may use a cruise ship terminal shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 16 per night
  • Rollaway bed fee: EUR 50% per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 407 reviews
from Sydney, Australia
Submitted on 01-11-2015
This hotel is old built around 1958 but to be fair the owners are spending money on refurbishments. The lobby and a number of floors have been completed. Our room had been refurbished to a 3.5 star standard BUT the view from our room was fantastic with 180 degree views sweeping over the harbour, mountains and town. The restaurant was leaning toward Faulty Towers. Its a short walk to the town centre (about 3 minutes), harbour, restaurants, bars etc. The reception staff are cool but are responsive... Read more
from Billings, Montana
Submitted on 20-11-2015
Pretty good location, nice hotel. One of the staff was friendly and helpful. Was there in February, so very slow time, but the restaurant and bar were not open at all, and I felt like I was bothering most of the staff if I had a question or issue. Breakfast was ok, but not good coffee, and no handmade cappuccino or espresso (automated machine, not very good). Internet was too slow to work. Wouldn't stay there again.
from
Submitted on 21-02-2016
Hotel was being refurbished we stayed in one of the old rooms great size fantastic views otherwise horrible my daughter refused to use the shower. A/C inadequate room very warm even at night. The pool area was also awful loose tiles and the stairs going into the pool were coming loose but it was so hot we went in anyway. Breakfast (buffet not great) was served in an old function room with the lounge adjacent looking like something out of an old Italian gangster movie quite surreal. The staff w... Read more
from
Submitted on 19-04-2016
The room was okey. The WiFi didn't work in the room, a "quick shower" is impossible if you don't wanna freeze to death and the pool was "under construction". But the view was unbelievable and the stuff was super, especially the amazing waiter. It was a little value for the money - for example parking for 16‚?¨/day and breakfast for 9‚?¨
from
Submitted on 08-05-2016
This hotel is very poor. Problems started once we entered to hotel in the morning. while we were told that we can only check in at 14:00, my wife wanted to use wc. Very strangely, there was no single soap in the toilet and receptionist lady was very unpolite and ignored us. It is not joke but my wife could only wash her hands until we arrived at a cafe in harbour! Room was large enough for all four of us (with 2 kids) However there was a very annoying smell on Pillows and blankets at all beds. ... Read more
from
Submitted on 21-06-2016
As we walked up to the Park Hotel Suisse we were immediately skeptical, the elevator felt as though it was going to break down while we were inside of it. The lobby was completely re done our room was sufficient until my fiancé needed to take a shower. While she was showering, the sliding glass door of the shower was still slightly opened, so when the door was closed completely, it shattered into a million pieces all over her. This incident due to the hotel's cheap/faulty doors resulted in a tr... Read more
from Essex
Submitted on 22-06-2016
I went to visit this hotel with a view to placing several groups there in 2017. This would have amounted to many thousands of euros worth of business. Upon entering the hotel, I was met by a very rude receptionist who was clearly more interested in chatting to her friend than serving a customer. I decided if this was how she was prepared to treat ONE customer, then I certainly wasn't going to place 30 customers for 4 nights in this hotel , & thereby pay her wages for such poor service. Polite... Read more
from Melbourne, Australia
Submitted on 23-06-2016
Apart from the reception and pool, the hotel is in a time warp. Everything is old and run down, the bathroom in our room was like a closet, it was tiny, and had to leave the shower run ten minutes before getting in just to get warm water. Despite the hotel only being a quarter full they gave us a "garden view" room which was basically mostly a view of a brick wall looking into a neighbors garden and back street. Disappointing given how many rooms would have been free that had views. Reception ... Read more
from Singapore,
Submitted on 28-06-2016
Booked the seaview room with a very good rate. Room space is comfortable for two. Balcony has an awesome view which overlooks the sea. Room is simple but clean, I don't think its exactly 4 stars. However, It's located right at the centre of Santa Mahgerita, few minutes walk to all restaurants, supermarkets and port to take the boat taxi to Portofino. There is a pool within the hotel so you don't have to go to the public beach which seem to be too crowded during summer. Service staff is warm and ... Read more
from
Submitted on 10-07-2016
We arrived to the hotel for our friends' wedding and stayed for two nights. Frankly speaking we were happy that the stay was short as it would have been hard to stay longer in such conditions. Apparently, the hotel has seen it's better time when it was built/renovated that took place 30 years ago the least. The hotel is old but the rooms are in inappropriate conditions for a 4-star hotel. Rooms also lack simple things that you would find in a "bed and breakfast" such as a set of shampoo, gel, et... Read more
from
Submitted on 22-07-2016
This hotel had a very good deal right after they renovated, so I took a leap at the chance. However, the renovations were done quite poorly. There was still rust on doors. Portions were just covered up so you couldn't see the old damage. The lobby was done really well to make a good impression. Outside, the hotel looks like it's completely rundown. Beds at least were decently clean. I ate their breakfast everyday which was pretty good (they had various different honeys that were local tha... Read more
from
Submitted on 26-07-2016
An old hotel which has had a certain degree of modernisation but it's not quite making the mark. Huge communal spaces which are difficult to transform into cosy, although you can see that a huge effort has been made. Pleasant staff and beautiful views from the balcony.
from Ijmuiden, The Netherlands
Submitted on 12-08-2016
Never would go there again. Air condition made so much noise that I used air plugs. The only positive thing was the personal at the pool bar they are kind. Lady at the reception was so rude and unkind. Breakfast best To eat outside of the hotel! Parking cost 16 euro without a parking space. 0 stars I would say!
from Boston, Massachusetts
Submitted on 17-08-2016
Located very conveniently in the lively and colorful Ligurian town of Santa Margherita, the Park Hotel Suisse seems, at its best, a work in progress. Billing itself as a four-star property, the hotel certainly has its good points, most notably the opportunity to enjoy some splendid sea views from one of its very sizable balconies, but there's at least one very significant downside - its terribly inflated nightly rates. We recently paid 248 euros per night. This strikes us as unreasonable give... Read more
from Toronto, Canada
Submitted on 24-08-2016
The hotel is welcoming and clean. My room was very large, with a very large balcony. The furnishings in the room are dated and sparse, and the hotel issues a big fat key for the room, not a key card. For the amount of time I spent in the room, I had no issues with my lodgings. The location is great, as I was able to walk to anywhere I wanted to go. I would recommend the hotel to my friends, but I would seek another more modern hotel for myself
from Canberra, Australia
Submitted on 16-09-2016
The standard rooms in this hotel are very poor. The bathroom was covered in black mould; bathroom amenities were non existent; the bar fridge was locked and couldn't be used to store medicines; the supposed 1960s style decor was ugly; the room floor was some sort of vinyl which was sticky (filthy), as was the rest of the room. The hotel claims that it has been renovated: what a joke. In summary this was a very poor hotel. How it could be rated as 4 star is a mystery.
from
Submitted on 22-09-2016
We recently stayed at Park Hotel Suisse and found its location ideal for exploring Santa Margherita and surrounding towns. The staff are most helpful and knowledgable about things to do, especially restaurant recommendations. Although a tad dated, the rooms are clean, most with wonderful balconies with brilliant views of the twin and Liguria Sea. The venue has a very clean swimming pool and an adequate breakfast buffet.
from
Submitted on 26-09-2016
I don't know who rated this hotel as 4 star but it looks as though it was updated back in the 60/70's and nothing has been done since. The furniture in our large room was very art deco but torn in places and not comfortable. The bathroom had large areas of mould growing on the wall over the bath/shower and despite repeated requests to have it cleaned up nothing changed in the five days we were there! The one good thing was that the staff were mostly friendly and helpful. No mini bar in the r... Read more
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