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The Westin Excelsior, Rome

Roma (Rome), Italy (FCO)

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Based on 1914 reviews
Room & Rates
Deluxe Double or Twin Room

Deluxe Double or Twin Room

1 double bed or 2 single beds
323 sq feet (30 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
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Grandluxe Room

1 king bed or 1 queen bed or 2 single beds
700 sq feet (65 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
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Suite GrandLuxe

1 king bed or 1 queen bed
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
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Deluxe Room

Deluxe Room

1 king bed or 2 single beds
323 sq feet (30 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Deluxe Room

Deluxe Room

1 king bed or 2 twin beds
323 sq feet (30 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Deluxe Room (Deluxe)

Deluxe Room (Deluxe)

1 king bed or 2 twin beds
377 sq feet (35 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Grandluxe Suite

Grandluxe Suite

1 king bed or 2 twin beds
700 sq feet (65 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Junior Suite

Junior Suite

1 king bed or 2 twin beds
700 sq feet (65 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch LCD TV
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Hide room details
The Westin Excelsior, Rome
Via Vittorio Veneto 125, Rome, Italy 00187

Rooms
Make yourself at home in one of the 316 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features include wireless Internet access (surcharge), concierge services, and babysitting/childcare.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Rome? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 33 per person (approximately)
  • Fee for in-room wireless Internet: EUR 15 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR - (rates may vary)
  • Self parking fee: EUR 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 7 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Hypoallergenic Room Available
  • Indoor Pool
  • Lounge/Bar
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1914 reviews
from
Submitted on 24-05-2016
This was a great stay, however the cleaning staff didn't seem to know any English. But the rooms are old world elegance. The front desk is more than willing to help with any detail. The spa gave great massages and great food for our many banquets we had in the ball rooms. I would give it the gold star approval!
from Saskatoon, Canada
Submitted on 24-05-2016
We were given a lovely large room with a view of a palm tree and some beautiful historic buildings. It was quiet except for the early hours when every night we heard the noise from the Hard Rock Cafe. Our marble bathroom was lovely, we were most comfortable. We loved the bar for our nightly aperitifs and Doneys was good value for a delicious breakfast. The staff were great everywhere. We can't wait to return but it is expensive.
from Birmingham, Michigan
Submitted on 28-05-2016
We had a three night stay in Rome at the Excelsior for a family vacation. Our room was very nice. It appeared to be recently renovated. It was very comfortable. The location was very good. We had lunch in the hotel and found it to be remarkably average. Breakfast was included and was a very nice buffet. One word of caution: we asked the concierge for a dinner recommendation our last night. We explained we were looking for light dinner. The restaurant he recommended left us feeling ripped... Read more
from Essex, United Kingdom
Submitted on 29-05-2016
Our stay at The Westin Excelsior in Rome was simply perfect. Every staff member we met was professional, kind, friendly, and very hospitable. They made our stay so enjoyable and special. The concierge and bellmen teams were especially amazing. The hotel itself is grand and beautiful in every way. The architectural details are stunning and the décor blends undeniable notes of luxury with modern, welcoming touches. Our room was incredible and so beautifully prepared. It was more amazing than anyt... Read more
from Canada
Submitted on 29-05-2016
We stayed for only one night in Rome and were very impressed with the experience we enjoyed at the Westin. The hotel is beautifully designed in a neo-Classical style, with clean lines and marble flooring. The staff were warm and inviting. At the front desk, the woman made special effort to get us a nice room since we were only staying for one night. Our room was gorgeous, with hard wood flooring and a terrific balcony from which we watched the moon rise. The neighbourhood was a pleasure to walk ... Read more
from Bonita Springs, Florida
Submitted on 31-05-2016
We stayed at the Excelsior our first trip to Rome years ago. It was nice to return for this trip. The hotel is perfectly situated within walking distance to all the major attractions of Rome. And we did walk! We had a lovely spacious room. When we go back to Rome, we will choose the Excelsior again!
from Main Beach, Australia
Submitted on 01-06-2016
We loved this hotel and it's Italian appeal. We had a lovely size room with open window for fresh air but still quiet at night. Didn't hear anything through walls (except for 1 night). Only downside no iron which was a first ever for me (would have been nice to be told when booking). Handy to the Spanish Steps and Hop on Hop off bus stop. Great assistance from Concierge.
from Los Angeles, California
Submitted on 02-06-2016
Beautiful elegant hotel on Vittoria Veneto, centrally located for restaurants, attractions and comfort. Suites are magnificent with open air windows which overlook the scenic streets. Roberta at Front Desk was especially professional and helpful. Stayed twice in one month and would definitely return.
from
Submitted on 03-06-2016
We really enjoyed staying here. This is a beautiful old hotel (110+ years), with grand classic design. The staff and service was perfect! Very helpful and friendly. They really make you feel very welcome and take the time to make your trip easier. Our room was a suite and it was gorgeous. Large beautiful bathroom that was very clean. We also had a great walk in closet. The bed was comfortable as well. There are some minor (I do mean minor) wear and tear on this classic gem, but nothing that affe... Read more
from Tampa, Florida
Submitted on 03-06-2016
We stayed here for 2 nights this past May. Its was our first visit to Rome and are Starwood members, so the Excelsior was our Best and First choice . The room was large (newly renovated) and just magnificent. The location is walking distance to so many of Rome's attractions just across the street from the US Embassy. I would definitely stay here again. The only negative was the pool. It was not very warm and the jacuzzi was cold and the jets only stayed on for a few minutes.
from Luxembourg City, Luxembourg
Submitted on 28-06-2016
Beautiful old building for this amazing 5 star hotel. Everything inside is just perfect, although you can notice that some furniture start to show the signs of time and usage. Room very specious, bed extremely comfortable, you cannot wake up it`s that good! Services offered by the hotel are top. Just very pricey the only disadvantage it has :)
from
Submitted on 28-06-2016
We were able to stay in a gorgeous suite for our honeymoon. The hotel was so accommodating and sent up prosecco with fresh fruit. The room was HUGE, and the public areas of the hotel were well kept. The lobby area is gorgeous and we had a few drinks each night at the bar downstairs which is really nice. Hotel staff could not have been nicer. The location is great since it is not right in the heart of everything, but by a lot of other hotels, good restaurants and walkable to trevi fountain. ... Read more
from Philadelphia, Pennsylvania
Submitted on 29-06-2016
This was a wonderful hotel. The service, room, and lobby are very nice. The hotel's location is okay, up a hill next to the US Embassy. It is about a 12 min walk from Termini Station and about the same to the Spanish Steps. The only real complaint I have about the hotel is the fluctuation of the water temp while showering.
from London
Submitted on 30-06-2016
I have been to this Westin other times. It is a beautiful hotel in a great location at Via Veneto. Walking distance to the main spots in Rome (Piazza di Spagna, Galleria Borghese, etc). At this time I was used points to stay and the service was perfect. We got upgraded during check in (due to our SPG status) to a very nice room with a terrace in the 5th floor. Concierge was extremely professional and they took good care of a package that had been delivered to me few days prior to my arrival ... Read more
from
Submitted on 01-07-2016
This hotel was chosen by the organizers. I didn't pick it but I had to stay here for business purposes. The checking in was terrible. The lobby is so hot. They should have fans. The room was nice. The bathroom sink area wasn't as clean as it should be. I mean the area of backsplash was covered in some white film. The bathroom was acceptable. The bed was comfortable. The AC on full blast all day was pitiful. I would shower with cold water right before bed and then slept naked which I don't do bec... Read more
from Austin, Texas
Submitted on 02-07-2016
This was a presigious luxury hotel during the Dolce Vita. It is located in a primary spot in Rome, walking distance to Fontana Di Trevi, Spanish Steps and other world famous land marks. The propriety changed ownership several times in the latest years and is now very badly maintained. We rented a single suite: two large bedrooms with their own bathrooms and a large living room in the middle. Once was an opulent/lavish room, now is awful: very old, dusty carpet, old bath furnitures, noisy beds, ... Read more
from Baltimore, Maryland
Submitted on 02-07-2016
Excellent service...polite staff. Rooms are furnished in period Italian furniture. Modern bathrooms. Great location. You can walk to most of the sites. A good hotel for a professional meeting...a nice restaurant attached ....excellent for breakfast and lunch.
from Sydney, Australia
Submitted on 04-07-2016
We stayed at the Westin on a Sunday night and spent the day exploring. It was amazing, great location, so close to everything. We loved every minute. Yes an old hotel but in a historic part of town where it seems fitting. Absolutely loved our stay - Grazie!
from Denver, Colorado
Submitted on 05-07-2016
Very desirable location-great shopping and dining options all around. Very close to Borghese gardens. A short walk to Spanish Steps. Great staff and service. No real flaw. But is it a super swank 5 star? Maybe not quite but it is good enough to for a hotel snob like me so it's pretty darn close. Loved it and its location.
from
Submitted on 05-07-2016
Heard great things about this hotel from high end friends who have stayed there. But we found the rooms to be old and it needed a refresh. I'm not sure what the doorman does since he didn't offer to help us with bags, never hailed a taxi and never greeted us hello. I do give them very high kudos for upgrading us to a higher level of room since my wife found our original room to be too old and too unkempt to her satisfaction. I applaud that effort.
from Dallas, Texas
Submitted on 07-07-2016
This hotel has been amazing. The concierge and deal are very helpful and the rooms are extremely nice. I stayed for a few nights and was happy every one of them. I definitely recommend staying here. Make sure that you do get an upper floor room.
from Sydney, Australia
Submitted on 07-07-2016
Thoroughly enjoying our time at the Exclesior. Great location close to lots of sights but far enough away from the tourist crowds. Large rooms decorated in a traditional style. Two small complaints - no tea making faciilties or irons in the rooms supposedly due to fire restrictions. We have stayed in many older style and 5 star hotels and never heard this one before. Object to exorbitant cost for a room service cup of tea.
from Miami Beach, Florida
Submitted on 08-07-2016
The hotel has the Renaissance of the time period, but in need of updating. The rooms are large for Europe standards, but the air conditioning rattled all the time and didn't cool as much as we preferred. Also there isn't a minibar in the room to have a cold drink. The staff was pleasant and it is in a good location in walking distance to shops, cafes, and the subway station. It is a 10 min walk to Piazza di Spagna for the luxury shops. Overall it was ok, but I'm sure there are better hotels for... Read more
from Huntington Beach, California
Submitted on 10-07-2016
This hotel was the first placed we stated while in Italy and set the bar high! While we were upgraded to a Suite everyone we spoke with had only nice things to say about their room and visit. Service very helpful, any request we made was quickly acted upon and with wonderful results. Hotel offered breakfast every morning (which we took advantage of everyday but one) which was complete with everything you could ask for plus more. Great bar scene with a large choice of spirits. We stayed in sever... Read more
from London, United Kingdom
Submitted on 11-07-2016
Stayed here for 3 nights, we had two rooms. Both were pretty large and very well done with a nice vintage feel to it. Good staff, great location, excellent food and the standard SPG service. Very charming hotel. Enjoyed our stay here.
from Zurich, Switzerland
Submitted on 12-07-2016
Typical American hotel. Rooms have a good size. Decor is dark wood ornament with lots of gold. Bathrooms are large. Location is a bit on the hill. 10min to walk to the Spanish Steps and Trevi fountain. Bouth are in contractions at the moment. pity for all Asian tourists :)
from London, United Kingdom
Submitted on 13-07-2016
Service was not as good as a 5 star hotel, it would take ages to bring something requested in the room, also concierge/ front desk was constantly busy- they would rarely answer the phone when we called from the room,, and difficult to get information on things to do. The room was a nice size for Italian standards but the bathrooms could be updated. I wouldn't reccomend this hotel as a 5 star.
from Toronto
Submitted on 15-07-2016
Great hotel.. With spacious rooms and Westin Service. Rooms. Varied ... From massive to decent seed. The regular rooms are spacious. Suites have a nice foyer and sitting area. Though the bathroom is top notch and a good size, it isn't huge. Steam room. Hot. Pool ok size. ( probably the size of a hotel room). Massages about 130? in spa Wifi. 12? a day but really fast to upload photos. Free wifi is good too. Piano lounge area nice with amazing seating and decor. Parking. Right at ho... Read more
from Princeton, New Jersey
Submitted on 16-07-2016
From the moment we arrived until we left, we were amazed. The Hotel is beautiful and wonderfully located, the Staff is warm and wonderful, and our Room was fabulous. We arrived on the first leg of our 50th Anniversary tour to be greeted by a room upgrade AND a bottle of Proseco plus snacks. We were very sorry to leave!!
from Abu Dhabi, United Arab Emirates
Submitted on 16-07-2016
I was in Rome April for conference ..stayed in western hotel it was the most beautiful place I have been. .travel with a bus your around Rome amazing experience ..lovely people aroundthe best pizzas ever. . And went with a trian...Stunning
from Washington DC, District of Columbia
Submitted on 17-07-2016
I am Starwood Preferred guest and one of the benefits of Westin is that you can come to expect some consistency in each of their hotels. We were looking for some of the Westin basics: their Heavenly King Size bed (which I have purchased two of them); large bathroom with walk-in showers, Irons and Hair dryers and lastly, to be recognized as a Starwood Preferred Guest. While the hotel is beautiful, it did disappoint on a couple of items: first, many of their rooms are not King sized beds, but two... Read more
from
Submitted on 19-07-2016
I checked in this evening to The Westin and the experience has been lacking since I pulled up outside. The porter looked on whilst I, a single female business traveller, pulled my luggage up the steps to enter the hotel and then again as I lifted it up more steps to reach the lifts to my room - not one seemed vaguely interested in assisting. I got to my room, hungry after a long day, keen to order room service. There was no menu. I called Room Service and asked for a simple caprese salad. It arr... Read more
from Berlin
Submitted on 21-07-2016
Location is superb. Rooms are nicely decorated and have everything that you expect from a 5Star Hotel. Good conference facilities and friendly staff. Breakfast and Lunch was also great. Bar is nice too. Not cheap but worth the money.
from South Korea
Submitted on 22-07-2016
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from
Submitted on 25-07-2016
Very nice rooms with lots of old world charm. Reception service great but one concierge was rude and unhelpful (others not so maybe just a bad experience). I would avoid a la carte breakfast or make sure you have buffet included with your rate. The breakfast buffet is 33 euros so we ordered off the menu. Horrid eggs Benedict --14 euros for a bad poached egg on a tiny biscuit and nasty sauce that made us feel queasy --meal overall very overpriced. No coffee machines in rooms but there is a machin... Read more
from PHiladelphia PA
Submitted on 25-07-2016
I was really looking forward to coming to this Westin and it did not disappoint. The people working at the front desk, concierge, bellmen and everyone else we encountered could not have been nicer! The food was excellent. My mother had a facial in the spa and says it was the best she had! The rooms are a little worn but our room was very spacious and comfortable. Of course, the beds were excellent.
from Chicago, Illinois
Submitted on 25-07-2016
This is a gorgeous hotel on a beautiful upscale street in Rome. Like most travelers from the US, we arrived in the early morning and there was no room available for us. We waited until 2PM to get a room, but the hotel did not seem to mind a slew of us lounging and sleeping in their lobby living room. Room service was FAST! Bar staff very friendly. Our room was very large, even by American standards. It was well-maintained and felt authentic to Italy. Breakfast buffet was extensive. We ... Read more
from
Submitted on 25-07-2016
I recently checked in here for a three night stay. This hotel is a beautiful and rather large property located in a very nice neighborhood. Check in was simple and hassle free and an upgrade was offered and accepted due to my SPG gold status. The hotel must have been a very grand and luxurious hotel years ago and though it certainly has been renovated it retains all the charms and dramatic stylings with the huge crystal chandeliers and beautiful moldings of a time past while still having a... Read more
from Shrewsbury, United Kingdom
Submitted on 25-07-2016
My husband and I have just returned from a wonderful few days in Rome where we stayed at the Excelsior. What a lovely, grand hotel, we had a back room on the ground floor which had no view but we didn't mind as it was lovely and quiet. We found all the staff to be so friendly and helpful, nothing was too much trouble. Breakfast was included in our stay and this is a expansive buffet with everything you could want to get you ready for a day sight seeing. I would have definitely given the hotel 5 ... Read more
from California
Submitted on 27-07-2016
We arrived at 11:00 am and had an absolutely beautiful room by 12:00. We had 3 people in our room and asked for 3 beds. It was no problem. The room was so large, it wasn't even crowded with the extra roll away. We had a large balcony overlooking the U.S. Embassy, and we were impressed with the dressing area, very large bathroom, and very large room. The hotel itself is lovely, and is decorated well. We felt very pampered everywhere we went. The lobby area outside the bar is beautiful, the co... Read more
from
Submitted on 28-07-2016
Visited Rome and stayed at the Westin Excelsior hotel with my teenage son for 6 nights. We had a deluxe (entry level) room with double beds which was spacious, pleasant and clean. The hotel overall was very nice and the staff seemed helpful and eager to please. I liked the location which was close enough to walk to many areas of interest yet remote enough to escape the chaos and crowds. The only negative was an experience when we stopped by the attached resturant (Doney). We were seated and fo... Read more
from Altrincham, United Kingdom
Submitted on 28-07-2016
Stayed here on our last trip to Rome. It is quite evident nothing has been updated in this building. Not even a lick of paint. The paint work has worn off all the wood surfaces. This hotel needs some very serious updating. They charge because they are on the Via Veneto but I could have done much better with my money. We had dinner there as their quotes include dinner although they don't tell you! With your booking you get $100 credit in the hotel if you choose to spend it. The servic... Read more
from
Submitted on 29-07-2016
I was here with our family that includes children. The rooms were very spacious for an older, city hotel. It is located next to the US embassy and overall a very good location within walking distance to many areas. There were a few misses- long lines at check in and the carpets were oddly wet in places with an odd smell (as if they had been cleaned for a spill) and never seemed to dry? Very small indoor pool area which my kids used. The morning breakfast was good!
from Toronto, Canada
Submitted on 29-07-2016
I love this Hotel so much. The staff is amazing, service is incredible! Beautiful old word hotel with luxury built in. We come to Rome every summer and we always stay here. It's money well spent. Walking distance to Villa Borghese, shopping down the Via Veneto to all the stores, dinner at Ristorante Vladimiro's on Via Aurora, and the famous Harry's Bar. Never disappointed! Wish I could remember our lovely girl at the front desk (beautiful young blond woman, engaged/possibly married now, always t... Read more
from Omaha, Nebraska
Submitted on 03-08-2016
We love this hotel! The location is great - you can walk to the Spanish steps and easily wander to nearby shops, restaurants, churches and sites. Staff was friendly and courteous. The rooms were very large - especially for Europe. Beautiful, old European hotel. American embassy is right across the street. Would definitely return. We've also used this hotel for business functions. Their meeting space, food/beverage and events staff is top notch. Wonderful to work with and very professional.
from
Submitted on 03-08-2016
This hotel should be avoided at all costs. From unfriendly bartenders, to staff generally unwilling to help you with even the smallest of details - seriously this hotel has no redeeming factors. All of the staff are lazy, rude and inexplicably unfriendly. Choose air bnb instead. Trust me.
from Anthem, Arizona
Submitted on 04-08-2016
Pre- cruise accommodation for two nights. Lovely room, spacious, comfortable, and well appointed. Location was quite good, complimentary breakfast, and ate dinner at the hotel restaurant as well. Walking distance to Spanish Steps which are in the process of renovation.
from
Submitted on 05-08-2016
I don't usually leave reviews but I have to say this Hotel truly deserves to have good credit!! With just three days in Rome it is a perfect location for touring the capital! The staff are friendly, welcoming and engaging! There was nothing that they couldn't do! Our room cleaner was particularly friendly and made us feel really welcome! The room we had was beautiful and I can most certainly say we are looking forward to returning! Thank you Westin Excelsior for the Five Star service!
from
Submitted on 07-08-2016
Though staff was great, this hotel is dated and in need of a good carpet cleaning project as the carpets don't really look or smell that good. Room was a very nice size. Location is average as there are other similar class hotels that are a little closer to the sights than this is. However walking around was fine to work off all of the food!
from
Submitted on 07-08-2016
Very nice hotel! The finishes are great; the rooms are very elegant; the lobby is big and comfortable; the beds are extremely comfortable; and the service was good . The one thing I did love about the hotel was that the restaurant had excellent service. I told the waiter that I was gluten intolerant, and he brought me a gluten-free kit with gluten-free snacks, cereal, and bread. Then, my dad told him that he was lactose intolerant, and the waiter offered him drinks that could be prepared with al... Read more
from Nicosia, Cyprus
Submitted on 07-08-2016
We stayed there for 5 days (4 nights 5 days). The location is perfect, everything in Rome is within walking distance from Westin Excelsior. Very friendly staff and always willing to help you with a smile on their face. In some parts of the room you can see clearly the age of the hotel. Bathroom door, floor, etc. they all need renovation. Rooms are super clean though. Food quality is amazing.
from London, United Kingdom
Submitted on 10-08-2016
I stayed at the hotel for 3 nights on a work offsite. I was lucky enough to be allocated a suite which was huge. The room was lovely and immaculate. Took some time to navigate around the hotel due to the size of the hotel. The conferences and seminars was held at the hotel. They catered for over 250 people with superb buffets. No issues at all. Staff was friendly.
from Brooklyn, New York
Submitted on 10-08-2016
We stayed here for 5 nights during peak tourist season. We got a spacious suite that accommodated us nicely. Beds were comfortable, bathroom had everything we needed and the living room was spacious. The AC system was great especially during Rome's hot summer days. Staff was friendly and courteous. Concierge was helpful in booking tours. The hotel could update its infrastructure with providing wheeled chair accessibility. The restaurant with breakfast buffet had slow and surly waiters. Th... Read more
from Nicosia
Submitted on 11-08-2016
Excellent amenities for a 5 star hotel - as expected. They catered for all tastes. Rooms were huge and beds comfortable but as others have pointed out, you can see and 'smell' the age of the hotel especially on the carpets and drapes. Heavy, classic interior that does not give that sense of 'cleanliness'. There is a small gym which is good for a morning workout. The best thing about this hotel is its excellent location. In a posh area in the city very close to amenities and historic sights. Bre... Read more
from Washington, District of Columbia, United States
Submitted on 12-08-2016
This hotel is right on the Via Veneto, grear street, easy walking to major sites, perfect for exploring, and lots of great little restauants nearby. The hotel is big, so service is a little 'distant' as I suppose you'd expect. And the day after I checked in, they were expecting 200 guests overnighting before a cruise. I got a deluxe room, decorated for royalty - red and gold wall paper, beautiful chandelier, tons of space, and even a small balcony where you can see the very top of St. Peter's Ba... Read more
from San Diego, California
Submitted on 12-08-2016
Recently spent 4 nights at the Westin excelsior in Rome. This hotel is centrally located, within walking distance of a lot of the major tourist sites, or between 10-15 euros by taxi from almost everywhere you need to visit. The service is excellent all around, the breakfast buffet is plentiful with many choices. You can even make your own fruit/ vegetable juices. The rooms are comfortable, but a bit "musty" because of the age of the building etc, . If you choose to have breakfast or pizza dinner... Read more
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