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Excelsior Palace Hotel

Genova (Genoa), Italy (GOA)

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Based on 1027 reviews
Room & Rates
Classic Room

Classic Room

1 queen bed or 2 single beds
237-sq-foot (22-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Superior Room

Superior Room

1 king bed or 2 single beds
301-sq-foot (28-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Double or Twin Room

1 double bed or 2 single beds
377-sq-foot (35-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, phone, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Exclusive Double Room, Sea View

Exclusive Double Room, Sea View

1 double and 1 single bed
301-sq-foot (28-sq-meter) individually furnished room, balcony with sea views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Phone, safe, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Suite, Sea View

Suite, Sea View

1 double bed
538-sq-foot (50-sq-meter) individually decorated room, balcony/patio with sea views

Layout - Living room and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Desk, phone, and safe; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Need to Know - No rollaway/extra beds available
Renovated in March 2013
Connecting/adjoining rooms can be requested, subject to availability
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Classic Triple Room

Classic Triple Room

1 king and 1 single bed
Relax - In-room massage available
Entertainment - LCD television with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, bathrobes, slippers, and a hair dryer
Practical - Safe, phone, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 double bed or 1 double and 2 single beds
538-sq-foot (50-sq-meter) room with sea views

Layout - Living room and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Desk, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Double Room Single Use

Classic Double Room Single Use

1 double bed
237-sq-foot (22-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double Room Single Use

Superior Double Room Single Use

1 double bed
301-sq-foot (28-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, phone, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Double Room Single Use

1 double bed
377-sq-foot (35-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi, LCD TV with satellite channels
Food & Drink - Room service, minibar, and free bottled water
Sleep - A pillow menu and turndown service
Bathroom - Private bathroom, bathrobes, slippers, and free toiletries
Practical - Safe, phone, and access to in-room childcare; free cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Excelsior Palace Hotel
Via San Michele Di Pagana 8, Rapallo, Italy 16035

Rooms
Make yourself at home in one of the 123 individually furnished guestrooms, featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Rapallo? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 5.50 per night (rates may vary)
  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 100 per night
  • Facilities fee: EUR 50 per person, per day and includes use of:

  • - Fitness facilities
    - Spa tub
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 5 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:

  • Beach

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Marina
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1027 reviews
from London
Submitted on 01-04-2016
I adored this place. The staff were wonderful. I thought I was in the 30s - crisp white uniforms serving drinks on the beautiful terrace. Amazing breakfast. However, would have got five stars but after dinner drinks on the terrace overlooking the med - saw a rat twice!! The staff said as long as it was outside it wasn't a problem - I think if you actually see a rat TWICE when people are around they have a plague. I think they need to retain a good pest control company!
from Estepona
Submitted on 11-04-2016
We have stayed in this hotel before and were not disappointed on our return. The staff are very courteous and attentive. Our room had the most fabulous view of the Italian Riviera. We have not eaten in the restaurant but we have been told that it is of a very high standard. The breakfasts are very good, with a wide variety of choice, although our one criticism would be charging for omelettes and boiled eggs in this class of hotel. We are lucky enough to be returning in four weeks and cannot wai... Read more
from nice
Submitted on 17-04-2016
+ : Nice sea view Good value for offered quality Breakfast ok Indoor pool - : Not so close from city center Old style needing refurbishment Not so large room Service so so Was probably the place to be in the early XX century. At some occasions I was under the impression to be in the Grand Budapest hotel (reference to the movie).
from London, United Kingdom
Submitted on 21-04-2016
We stayed at the Excelsior Palace Hotel in mid-October 2015 for 10 nights as part of our honeymoon visiting the Ligurian coast (Turin - Genoa - Rapallo - Pisa - Turin). The Excelsior Palace Hotel is within an gorgeous hotel building sitting on a hill top overlooking both the town of Rapallo, the beautiful marina and gorgeous views over the Ligurian sea. The views are truly spectacular whether from our room’s balcony, which faced in land, or from the main restaurant and terrace areas which ... Read more
from Leuven, Belgium
Submitted on 22-04-2016
The little silent buzzer outside of every door - to ensure people don't mistake a knock on a door down the hall for it being a knock on their door. The extra hairdrier in the cupboard. The heated towel rack within arms reach of the bath/shower. The complimentary bottles of water placed on your nightstand when you're out in the evening. The electric curtains that open up to a gorgeous view of Rapallo's bay. The frescos painted on the outer walls, 30 meters above your head - you'd never notic... Read more
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