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Grand Hotel Wagner

Palermo, Sicily, Italy (PMO)

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Based on 423 reviews
Room & Rates
Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony

1 Full Bed or 2 Twin Beds
248-sq-foot (23-sq-meter) room with a balcony

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Triple Room

Deluxe Triple Room

1 Full Bed and 1 Twin Bed or 3 Twin Beds
248 sq feet (23 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite

Junior Suite

1 Full Bed
301 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite (3 pax)

Junior Suite (3 pax)

1 Full Bed and 1 Twin Bed
301 sq feet (28 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Sofa bed, safe, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room Single Use

Deluxe Double Room Single Use

1 Twin Bed
248 sq feet (23 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room

Superior Room

1 Full Bed or 2 Twin Beds
194 sq feet (18 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
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Superior Double Room Single Use

Superior Double Room Single Use

1 Full Bed or 2 Twin Beds
194 sq feet (18 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
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Single Room

Single Room

1 Twin Bed
151 sq feet (14 sq meters)

Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
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Suite

Suite

1 Queen Bed
431 sq feet (40 sq meters)

Layout - Separate living room
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
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Grand Hotel Wagner
Via R. Wagner, 2, Palermo, Italy 90139

Rooms
Make yourself at home in one of the 61 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Enjoy a bite to eat at a coffee shop/cafť, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include limo/town car service, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 26 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 423 reviews
from Galveston, Texas
Submitted on 23-04-2016
This hotel is beautiful and very clean. Nice location. Two problems though. AC was not working. We checked on a Sat. and front desk told us it would be turned on on Mon.? Opening a window solved the temp problem but the area is so noisy it was impossible to sleep. We gave it another try Sun. night and the street below was still noisy. After 2 nights of no sleep we checked out as they weren't really sure if AC was going to be on by Mon. Also, the water temp. In shower fluctuated from moderate to... Read more
from Philadelphia, Pennsylvania
Submitted on 26-04-2016
This is an old hotel in a good location. When we were there, there were three bus groups booked into the hotel. It is probably a good choice for the price. Breakfast is served on the top floor. There is a small bar off the lobby, but no one seems to go in there. Their ads show a picture of the Opera House. This is not the hotel!
from St John's, Newfoundland
Submitted on 01-05-2016
I looked for a five star hotel in Palermo. This was meant to be a special treat to surprise my husband for a special birthday. I kept returning to the hotel site to compare with other web sites and finally committed to a two-night stay. We were very disappointed. The hotel boasts itself as five-star worthy, but it is definitely not that. Maybe 4, more like 3 and 1/2. Yes, the building is spacious and smacks of 19th century grandeur. Yes, the location is good. But the hotel definitely needs a ref... Read more
from London
Submitted on 21-05-2016
Ideally located for buses and attractions but it is over rated and rather expensive for what is offered. We checked in about 9pm then went for a short walk and when we returned just before 10pm we ordered some drinks and were told that the bar shuts at 10pm. As we were in time, we were served drinks and the barman shut the bar at 9:56pm. The room, as dipicted in the photographs, was clean and comfortable, I was pleased to see that the water pressure in the bathroom was goodunlike many modern hot... Read more
from Albuquerque, New Mexico
Submitted on 25-05-2016
The Grand Hotel Wagner is very Old World classy - gilt, carved ceilings, chandeliers, painted doors, heavy drapes, beautiful wooden furniture. I stayed 3 nights in room 321 - TV, free safe, minibar, big bathroom with shower stall, good lighting, very clean & comfortable. #321 and #320 share a balcony so be sure you know who your neighbor is before sleeping with the balcony doors open all night! The breakfast buffet was very good. Lots of restaurants, cafes and bars nearby.
from
Submitted on 27-05-2016
look at this mess of wires in the room in the pic. what a disaster. no concierge. you can't be a five star hotel without a concierge. not the best location for pleasure, maybe business. entire hotel smells of smoke. first thing you will notice.
from Santa Fe, New Mexico
Submitted on 27-05-2016
My room, for just myself, was probably the smallest room in the hotel. Single, but long enough, bed. The bathroom was small; I had to close the door to use the toilet. The shower was large enough. The tv gets CNN in English, but the tv could be upgraded to a larger flatscreen. The A/C worked perfectly and accurately. There is an in room safe. The breakfast was excellent with scrambled eggs and bacon for us Americans, and their pastries were some of the best I have had of my 5 hotels in It... Read more
from Haslett, Michigan
Submitted on 15-06-2016
Wonderful Hotel, great amenities and wonderful breakfast only a few blocks from the Grand Opera House and the old city plus the markets and monuments. World class wonderful ambience and great old world charm.
from Malvern, Pennsylvania
Submitted on 29-06-2016
This lovely hotel in the center of Palermo is full of old world charm and new world conveniences. The d√©cor is perhaps a bit ‚??over the top‚?? for today's tastes but it lovingly puts you in another era. Viewed it all lit up from the street at night is a delight. Do read about its history on their web site. My husband and I stayed here for three nights during a 2 week guided tour of Sicily. It is close to historic sites, restaurants, bars and gelaterias. Our room, number 215, was at th... Read more
from Washington DC, District of Columbia
Submitted on 13-07-2016
This early 20th century building was remodeled into a palace. It is named after Richard Wagner who once lived in the same street.The rooms are elegant but small. With only one chair it is difficult to put out one's belonging. The same is true in the bathroom. One feels crowded. The service is good. The hotel has no restaurant but good restaurants are close by.The breakfast is on the skimpy side.
from Munich, Germany
Submitted on 24-07-2016
While on a business trip to Palermo i stayed at the Wagner for 3 nights and really enjoyed my time there. The room was small, but clean, the interior looked like you were staying at little palace. Breakfast was fine with fresh squeezed juices, cold cuts and cheese and many pastries. I also liked the location of the hotel as it is in walking distance from many sights and shopping opportunities. Still the best part of the experience for me was the friendly staff that had the room ready in time, ga... Read more
from Susan Weckbaugh
Submitted on 24-07-2016
Gisella at the front desk was 5-star quality. Helpful beyond belief, especially when we thought we got scammed for parking. She actually talked to the alleged perp (turned out it was just tradition). The building is so very elegant and rooms large. Centrally located to the lovely Politeama part of the city. Parking was a challenge but the staff really helped out with suggestions. Comfortable.
from Cranford, New Jersey
Submitted on 25-07-2016
We arrived well before check-in time, but were accommodated immediately. The concierge recommended a wonderful restaurant called Scuddiero's. The location was between two great areas to visit. Teatro Massimo and shopping was a 10 minute walk in one direction and the symphony and high end shops were a five minute walk in the other. We would stay here again.
from
Submitted on 01-08-2016
Our daughter was getting married in Palermo. She recommended that we stay at Wagner. We were extremely satisfied with the hotel and services at the Wagner. We had several family members and friends staying at the hotel and we were all provided with excellent service. The rooms were clean and the bathrooms are a good size for a European hotel. The morning breakfast is excellent; it includes eggs, bacon, sausages, fruit, pastries, etc.. The employees really exceeded our expectations for service.
from Oak Park, California
Submitted on 01-08-2016
We like it! It's a really old school place. I bet the rooms were spectacular in 1930! They have been renovated but don't come here looking for modern. Small by US standards, nice by European standards. Some rooms have parts of the wall finish that are failing. Internet is speedy, the bar is way-way overpriced (don't get a drink here). The lobby is from the turn of the century cool. The place is quiet. Breakfast is a disappointment if you like healthy stuff... It's a few miles from the centre ... Read more
from Southport, North Carolina
Submitted on 02-08-2016
Our room was on the smaller side, but clean and comfortable. This is a great hotel for one night in Palermo. It is located a couple of blocks from the main corso with great restaurants and shops. The hotel staff was fantastic and pointed us in the right direction for our short tour of the city. We enjoyed our stay.
from Sneadisland, Fl
Submitted on 22-08-2016
We enjoyed one nights stay at Grand Hotel Wagner in Palermo. We visited family friends who live nearby prior to leaving the following day on Ferry. Hotel was an historic and beautiful property. Wonderful staff and the breakfast was very nice.
from
Submitted on 08-09-2016
This is a Beautiful hotel that walks the thin line between old and modern. Yes they do have wifi BUT the password is different on each floor. Yes they do have A/C but not very powerful. The staff is very anxious to please and the location is excellent.
from
Submitted on 21-09-2016
Hotel was okay but certainly not a great experience...We were there in early September and temps in low 90's and only rooms air conditioned...Heavy drapes and rugs so a mildew smell in hotel..A/C had to be controlled at desk so was a nuisance getting comfortable temps in room...Room on third floor ,,inside,, so no view but at least quiet,,,Breakfast was good and attendants very nice especially David...Good location but not impressive looking from outside...
from Toronto
Submitted on 23-09-2016
Just stayed at the Grand Hotel Wagner for 2 nights in September and was not impressed. it is definitely not a 5 star property. The hotel is in a great location but its common rooms are a little shabby and the main entrance carpet is dirty and worn. Our room was small and the bathroom was tiny with a dangerous shower. The 2 of us could not be in the washroom at the same time!! Our window looked out onto a concrete wall as well. At breakfast we were not served cafe americano...it was in urns and t... Read more
from Prescott, Arizona
Submitted on 27-09-2016
The location of this hotel is very good. You are right in the midst of the city, with easy walking to good restaurants and areas of interest. Rooms are decent size, but the air conditioning really didn't work, so it was often stuffy. We were on the street, so opening the window allowed street noise to disrupt our sleep. Shower was nice, and the towels were new and absorbant.
from Virginia
Submitted on 04-10-2016
We stayed three nights at the Grand Hotel Wagner, on a tour. This is an older palatial hotel with period furniture. There were four floors above the lobby level, with an elevator. Lighting was especially good in the room, unusual for Europe. There were only two available electrical plugs (one was in the bathroom), and the wiring may have been done by Leonardo da Vinci. The staff was very helpful and responsive. The wi-fi worked well. The buffet breakfast offerings were typical, with the b... Read more
from Newport Beach, California
Submitted on 04-10-2016
We stayed four nights in a one bedroom suite. On the positive, the interior rooms and hallways are beautiful. Truly magnificent. It feels like you are staying in a palace and the housekeeping staff are very professional. On the negative, the lobby area is not cohesive. It is a series of sitting rooms, albeit well appointed with a small bar at the back. We rarely saw people in these public spaces. So much could be done to make them inviting and useful. The ambiance at the hotel is not cheerful.... Read more
from Adelaide, Australia
Submitted on 06-10-2016
I'd like to be able to give this another half star, as it is not too bad at all. Like much about Palermo it is tired and a little run down, but the staff are excellent. We were very happy with our room which was clean and well tended. Great breakfasts upstairs. The elevator music system was quite alarming as it periodically played Wagner's "Flight of the Valkyries", but I settled down once I got used to it.
from Washington DC
Submitted on 09-10-2016
While accommodating the staff, with exception of housekeeping and a waitress are a little grumpy (five star?). They did allow me to check in quite early without a hassle and my room is very nice even though I got a great deal on a pre-paid site. The water pressure is very good, the shower small but better than most I have encountered in Italy. The breakfast buffet is very nice with a full compliment of meats, cheeses, cookies, fruits, fresh squeezed juices, canolii, eggs, bacon, bread, coffee... Read more
from Federal Way, Washington
Submitted on 20-10-2016
We were traveling with a tour company and do not know the price but room 219 was large and comfortable. Curiously, it had a heated towel bar that was never warm. Breakfast was extensive, just about anything you could want. Good service in all respects. Electrical plugs were very loose in the room and it was hard to find one that would connect with my adapter. The hotel loaned me a bigger one that eventually worked. Internet was fast and reliable. Bathroom was sumptuous. located near lots of rest... Read more
from Ferndale CA
Submitted on 06-11-2016
The Wagner is a lovely older hotel set in a handy location. Our room was clean and comfortable and the bath was good. The public rooms are lovely. We found in easy to zip around Palermo to visit the sights. Just a block away was a nice collection of restaurants, ranging from inexpensive to not so inexpensive. We ate at the less costly restaurants and found them delicious. The hotel breakfast was delicious with a wide variety of choices.
from
Submitted on 08-11-2016
Little is there that could be improved in this classic hotel. Not hip or fashionable. Just traditional Grand Hotel style. Amenities are top notch and so is the concierge. It is not cheap but value for money is not bad.
from
Submitted on 20-11-2016
This is a classic old hotel in the old part of town. Very central to all the sights, markets and port. The hotel has seen its better days and is VERY tired. Poor wifi. The breakfast was only average. The rooms were dark and dreary with poor beds and sheets. Many better options in Palermo.
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