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Grand Hotel Oriente

Napoli (Naples), Italy (NAP)

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Based on 800 reviews
Room & Rates

Standard Double or Twin Room

1 Full Bed or 2 Twin Beds
Features a private balcony

Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Single Room

1 Twin Bed
Features a private balcony

Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Double Room

1 Full Bed or 2 Twin Beds
Features a private balcony

Layout - Separate sitting area
Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Double Room

Executive Double Room

1 King Bed or 2 Twin Beds
215-sq-foot (20-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Double Room Single Use

Double Room Single Use

1 Full Bed
205-sq-foot (19-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Executive Triple Room

Executive Triple Room

1 Full Bed or 2 Twin Beds
269-sq-foot (25-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Room service and minibar
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletries
Practical - Safe, free newspaper, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Grand Hotel Oriente
Via Diaz Armando 44, Naples, Italy 80134

Rooms
Make yourself at home in one of the 112 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Amenities
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. A train station pick-up service is available for a surcharge.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Rollaway bed fee: EUR 30,00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 800 reviews
from London
Submitted on 18-05-2016
Bland from the outside, and not a particularly inviting lobby (staff friendly and efficient, though), but the room more than made up for that first impression. It was extemely spacious, tastefully furnished, and the bed was huge and soft. The balcony overlooking Naples was great, the bathroom underwhelming for an Italian 4* hotel ‚?? could do with some updating. The views from the breakfast room (breakfast more than adequate) and beautifully decorated wrap-around roof terrace are absolutely stun... Read more
from Wortegem-Petegem, Belgium
Submitted on 18-05-2016
Despite Napels not be that attractive as a city (comparing to Rome, Florence, Siena and others), this is a very good 4* star hotel : centrally located, short walking distance from Toledo metro stain ... less than 3 stops and you're at Napoli Central Station. Good refurbished rooms, quite area and fantastic bar at 9th floor. You can oversee the whole city. Staff very friendly. What could you expect more ?
from London, United Kingdom
Submitted on 18-05-2016
We stayed for three nights in this hotel. Bedroom décor lovely, bathroom good but attention to workmanship a little shoddy however all very nice and clean. The roof top bar was our little place of heaven to escape the bustling crowds and noise of Naples. Excellently situated straight out of the hotel and you are amongst the shops. Hotel staff were always very friendly and polite. My only complaint was one morning for breakfast at around 9:00am there were no clean tables, very little on off... Read more
from Mumbai
Submitted on 19-05-2016
Everything is fantastic about this hotel. To salvatore and guissippe in the front desk to the excellent rooms with balconies to the delicious room service food and the excellent location close to toledo station which is 2 stations away from naples central. Conveniently located ro all shopping areas and excellent eating joints
from Bucharest, Romania
Submitted on 22-05-2016
We went to Napoli at the end of April and the beginning of May in Naples (Italy, not California!) because the Italians say "vedi Napoli poi mori" (you must see Naples and then die!). Well, my husband and I considered that we better see Napoli before we die, although I could very well change the saying with "take care while you see Naples not to die: run over by a car, a motorcycle, the very bad road inside the town and others). But if you take the chance like we did, you can very well stay at Gr... Read more
from San Francisco
Submitted on 27-05-2016
This property has been very nicely remodeled and the location is about perfect, being only a half block from the nearest metro station and Via Toledo. We opted for a deluxe double and ended up getting a superb one bedroom suite overlooking the street. Believe it or not, the suite had 2 full bathrooms! The breakfast was only mediocre but at least it was better than just coffee and a pastry. Our biggest complaint would be the attitude of the staff. The front desk folks were a bit aloof and th... Read more
from Scranton, Pennsylvania
Submitted on 30-05-2016
We stayed here for two nights in May, 2016. We had booked an Executive Double, and were pleased on arrival to find that the bed in the room was actually a gigantic king, and very comfortable. The hotel had two full size elevators, which made accessing our 7th floor room easy. The room had a small balcony, with no seating, that was accessed by opening an electrically operated metal shutter (the controls are mounted on the wall by the bed). A flat screen TV and an electronic safe were included,... Read more
from Copenhagen, Denmark
Submitted on 31-05-2016
We were attending a conference in Naples and were booked in at the Oriente for a couple of days. The first day, we had a few hours to kill and asked at the reception how we could get to Pompei to visit the ancient ruins. The answer was that it was almost impossible if we should go by public transport due to the long time it would take to get there. They recommended that we each pay 50 Euros and could get a tour bus to take us there. We decided to try getting there by public transport and getting... Read more
from East Hampton, Connecticut
Submitted on 07-06-2016
The Grand Hotel Oriente is a business type hotel located in the middle of where the action and tourist spots are in Naples. The metro stop, Toledo, was very convenient to take to go anywhere in Naples. The neighborhood was very business like during the day but very busy after 5PM with locals and tourists. The desk service is excellent and very helpful with any questions asked. The roof top bar and dining room was very friendly and restful after a long day of walking. The breakfast selection were... Read more
from Houston, Texas
Submitted on 17-06-2016
We stayed here for 3 nights on a recent 2 week stay in Italy. We stayed here on the front end of our trip and for 2 additional nights near the end of the trip.. The last 2 nights I booked through the hotel directly were 33% cheaper (150 Euros). The AC worked great which is aways a concern. Additionally the room was a very good size. The 9th floor serves breakfast every morning which is included and drinks in the evening which are a la carte. The terrace outside was wonderful with a view of ... Read more
from Houston, Texas
Submitted on 19-06-2016
Well located to main shopping street. Staff were very helpful and super nice. Only spent short time before early morning flight. They tried and tried but A/C just never worked. Plastic glasses are so thin if you touch them, they crack. Spilled wine on myself twice just because the glass cracked from holding it!
from Chester, United Kingdom
Submitted on 20-06-2016
If you want a 4 star hotel the City Centre this is the one. This Modern hotel is in the business area with a short walk to the harbour. From the roof top Bar and restaurant it has beautiful views over the city and the bay of Naples. We arrived in the city early but the front desk were extremely helpful looking after our suitcases until the room was ready and booking our bus trip around the city. The hotel was clean and modern. After our bus trip the Manager showed us round the hotel and pointed ... Read more
from Vaasa, Finland
Submitted on 30-06-2016
Very good hotel near the harbor of Naples. It has everything you need. Located very close to the shopping street in a charming area. Few minutes away from the harbor where you can take the boats to Capri and Ischia.
from Miami Beach, Florida
Submitted on 01-07-2016
The reception at this hotel is fantastic, Giuseppe gave us suggestion for the best restaurant, they are very nice and helpful. The room is nice and well renewed but the air conditioning does not work properly. It was very hot for me! Enjoy the beautiful terrace for breakfast , again everybody was very nice and helpful. Hotel location is perfect to visit Napoli
from Durham, North Carolina
Submitted on 01-07-2016
We spent one night at Oriente and everything about our stay was lovely. The location of the hotel is absolutely perfect: from it you can easily walk to every part of the old city, the port, and the fancy shops around Piazza dei Martiri. The staff was professional. Our room was large, clean, comfortable, quiet and and homey, with a great view. The bathroom was modern. Breakfast on the rooftop terrace with a view of the whole city and Vesuvius was amazing. All for a very reasonable price. Highly r... Read more
from
Submitted on 05-07-2016
A great hotel! We only spent 1 night here but the staff, rooms and hotel were all great! Great location as its close to historical centre and the Bay of Naples! You can even see Vesuvias from the rooftop :) Very clean and crisp decor.  Guiseppe, who worked at Reception was very friendly and gave us a great recommendation for seafood dinner that evening. We went to a restaurant called Caperi (2min walk from the hotel) and I'm not sure if he called them ahead of us getting there but as soon as we... Read more
from San Pedro Sula, Honduras
Submitted on 06-07-2016
Wonderful place to stay in Naples, walking distance to many places. Room was comfortable and listen to this: bathroom had a very good size! Something not quite common in Europe. Breakfast was good! People at reception desk wonderful, specially Giuseppe. Only problem, as usual, was internet, very bad!
from Dubai, United Arab Emirates
Submitted on 09-07-2016
We were looking for a decent room for a reasonable price and that's exactly what this hotel delivered. We had a large room with a balcony, overlooking the square below. The facilities are a little limited but what they do have is fine. There'a a restaurant/bar on the roof with lovely views of the city and the sea. Breakfast is served there in the morning and, in the evening, you can get a pizza and some drinks on the terrace. We didn't eat there in the evening (as there are some great pizza plac... Read more
from Wales
Submitted on 11-07-2016
Stayed for a week. Fantastic location. Eighth floor with balcony. Great views and room was large, clean with good aircon and wifi. Cleaned every day to a good standard. However a couple of niggles none of which would put me off staying again. No tea/coffee in room. Breakfast was very average. Tinned fruit and fruit juices were unidentifiable. Empty dishes not replenished quickly enough (if at all). Had to keep asking for more toiletries and it was very hot and we were showering twice/th... Read more
from Bora Bora, French Polynesia
Submitted on 13-07-2016
Grand Hotel Oriente has a amazing roof deck and great rooms. The roof deck has some nice chairs and an amazing view of Naples. The rooms do have AC, and nice pillows which is good. This hotel is a good place to stay with your kids because it has a egg chair that your kids will love, and a good location for the adults.
from London, United Kingdom
Submitted on 13-07-2016
This is a modern hotel in a good location. My room was nicely decorated and very clean, with a decent sized bathroom, a balcony and a good air conditioning system (which was welcome because it was extremely hot outside). The breakfast room on the top of the building is very pleasant and the service is efficient, with good coffee served promptly. The food is adequate, although not much variety. The staff in reception were also pleasant and helpful. They got us taxis quickly every time we needed t... Read more
from Paris
Submitted on 13-07-2016
The location of this hotel is great and you can really go anywhere from there by foot or metro ( except Chaia that is quite far away). Lobby is a litlle bit outdated but has its charm. The rest of the hotel has been entirely renewed ( corridor, room, elevator) so it is all very clean and nice. There is a bar on the top floor with a terrasse and a fantastic view: this is also where the breakfast is serve and that's great. Pastries at the breakfast are great, the rest is so so
from New York
Submitted on 14-07-2016
Besides being in a great location and having the most beautiful, spacious rooms at a most economical price, this hotel is the ideal place for a vacationing traveler who wants to feel well-accommodated in a nice, clean, roomy and relaxing atmosphere. The staff is excellent, helpful, nice and friendly, AND...it has the best free wifi - strong and reliable, which makes a difference when you want to stay connected away from home. Giuseppe (sp) is the greatest! I promise you...you will not be disappo... Read more
from Phoenix, Arizona
Submitted on 14-07-2016
The hotel, a city high rise is in a great location. Right off Toledo street and the metro stop. If you go upstairs to the cocktail lounge, be prepared for sticker shock. The prices are steep and the bartenders are not very skilled in what americans like
from Toronto, Canada
Submitted on 18-07-2016
Only stayed here one night while on my way to the Almalfi coast. The staff here were terrific, very friendly and fun. They offered you a map of the city and the sites upon check-in which was very helpful. The room was large and comfortable (air conditioned) with plenty of storage, a nice sized bathroom, mini bar and flat screen television. Didn't explore the area too much (didn't have time) but was convenient to bars, banks and some restaurants.
from London, United Kingdom
Submitted on 19-07-2016
The location of the hotel could hardly be better. Just 50 metres off Via Toledo, the stylish shopping street. And the same distance from the Toledo underground station. Walking to the old town was 10 to 15 minutes. Similarly, a stroll to the harbour was 10 to 15 minutes. We had a superior double for four nights. The room was spacious and stylish. The air conditioning was excellent. The double glazing was good enough to give us a good night's sleep in spite of the street noise of this wonde... Read more
from
Submitted on 23-07-2016
Great Location 100 meters from Toledo street. Very clean. Our room had a shower (perfect TBH) and they provided some bath foam (strange and funny) They don't have a sewing kit in the room nor at reception... (A pain when a shirt button is loose...) They can't provide ketchup sauce at breakfast!!! I know it sound strange I know stupid things but which could help the guest.
from
Submitted on 25-07-2016
Location: excellent Room size: good Bathroom: good Internet: perfect Breakfast: excellent Price: fair - we paid 150 euro for a double room in July as a last minute booking A very nice hotel in a central position in Napoli. The terrace is very cool. A taxi driver tried to charge 20 euro from the airport but after a bit of haggling he turned the machine on and we ended up paying 10.
from Toronto
Submitted on 27-07-2016
Stayed one night on July 16 after a Mediterranean cruise. The hotel is just steps away from a main piazza. The room is very clean, and very spacious. The beautiful tall lady at front desk (forget to ask her name) was very helpful in arranging us a taxi to visit Pompeii in the afternoon we arrived. The next day, after having a good breakfast at the top floor which has a big terrace with very nice view of the city, we checked out early, stored our luggage at the front desk, and off we went to visi... Read more
from London, United Kingdom
Submitted on 28-07-2016
The room itself is spacious, super clean, with beautiful decor. Amazing views from the roof top. Breakfast is better than most hotels I've stayed in Italy. But I just wanted to thank all the wonderful staff. My wedding ring accidentally dropped into the sink in the bathroom, and the staff really went out of their way to help retrieve the ring. They were amazing and I don't think I can thank them enough!
from Amsterdam
Submitted on 28-07-2016
The hotel is rather central, next to the historical center and close to the modern one, but it took us some hour to reach it by car. The parking is connected with the hotel, but in order to reach the elevator you have to carry your luggage through some steps which is pretty tough. The stuff is extremely friendly and helpful. The room was nice, clean and comfortable. Breakfast is served on the 9th floor and it's lovely up there. I would recommend it if you wish to visit Napoli and you want to be... Read more
from Ipoh, Malaysia
Submitted on 02-08-2016
We were welcomed by a wonderful (lady) staff at the reception. She was prompt efficient and check in was quick, no fuss. The management was generous in placing us on the 8th floor, beautiful view from the balcony. The room was such a delight, from the space we had to the bed, bedding, furniture, fixtures and the bathroom. The 9th floor common area, well done up and the view was breathtaking. Well done! View, all round, was spectacular. This hotel has class. However, could improve on breakfast sp... Read more
from New York City, New York
Submitted on 03-08-2016
Beautiful hotel in the heart of Naples. Our room was beautiful and clean,and staff was helpful at check in and check out. We stayed here for just one night as we were on the Amalfi coast and wanted to be closer to the airport for our early morning flight. We were able to get a taxi in minutes and it was a quick 20 minute ride to the airport. The hotel is located about a block away from the he metro which made getting around very easy!
from Paris, France
Submitted on 04-08-2016
This hotel is the place to be if you want to visit Naples properly! It is located in the historical part of the town and not far from the modern centre! It offers multiple activities you can do (like visiting Pompeii that is magnificent). The restaurant and bar are on the last floor witch has a beautiful view on the rooftops of Naples. The staff are extremely kind and helpful! The rooms are kept clean and the beds are very comfortable! I had a fantastic experience!!! ū???
from Paris, France
Submitted on 04-08-2016
It is a lovely hotel. I am really happy that a came in this hotel. I will start by telling about the room. Extremely comfortable beds very spacious room. The balcony at 9th floor where you can see an amazing view of Naples and the sea. The staff is lovely I will definitely come back.
from London, United Kingdom
Submitted on 07-08-2016
Hotel is in a great location with easy access to anywhere either on foot or by tube. Roof top bar was a bonus. All the staff was charming and very helpful. Room was clean and had all the basics needed. We had a very nice stay.
from
Submitted on 09-08-2016
We spontaneously decided to stay a night in neaples during our roadtrip. Based on TripAdvisor reviews we booked a night in the oriente. The hotel was a a nice surprise (on the arrival we were a little bit afraid because of neaples' general impression about cleanliness). The hotel staff was very friendly and helpful, the entrance and rooms tidy and clean. Breakfast is served on a rooftop terrace and offers a breathtaking view over neaples and the haven. We even prolonged our stay since we enjo... Read more
from Dubai, United Arab Emirates
Submitted on 11-08-2016
It was an absolute pleasure staying at the Grand Oriente Hotel in Naples. The hotel is located in a very convenient and perfect location in the middle of the city on Via Toledo, which is the shopping street. Metro Toledo is around 100 steps away from the hotel. There are restaurants around that have amazing pizzas and pastas. The one right around the corner, Alberto‚??s, have one of the best pizzas I‚??ve ever eaten. Carrefour was just opposite Albertos. The rooms are huge and grand with a long... Read more
from Pitt Meadows, BC
Submitted on 11-08-2016
We stayed here for 4 days in July 2016. Overall, the hotel is in a good location, very close to the main strip with plenty of shopping and restaurants. Maximum occupancy per room is 3 hence we had to get two rooms to accommodate the 4 of us. Rooms have been recently remodelled and each room immaculately serviced by the maids. Front desk speaks english which is a bonus. Grocery shop around the corner. There's car park but before leaving your keys make sure you take pictures of your vehicle.... Read more
from Ramsgate, United Kingdom
Submitted on 14-08-2016
We stayed here for 5 nights before travelling on to Ischia and frankly, wish we'd just stayed here. The hotel is in a great location, just moments from the Toledo metro station, which makes most of Naples and the Amalfi Coast accessible. We easily undertook day trips to Pompeii, Herculaneum and Vesuvius and found it was easy to walk to the port, Chiaia and the Spanish Quarter is just on your doorstep. Don't beleive the hype - Naples is a fabulous, beautiful city full of history, quirky back stre... Read more
from Singapore
Submitted on 14-08-2016
Stayed 2 nights at this hotel. Very well positioned and walking distance to the marina (25 mins) and the port (13 mins). The shopping street is just 2 mins walk away. The bar and restaurant (where breakfast is served) was great. Nice ambience and you could enjoy a glass of wine at night. Friendly staff and most of all, nice, clean and modern room. No complaints!
from Toronto, Canada
Submitted on 18-08-2016
The hotel was great, clean and location was perfect. The room was comfortable and housekeeping service great. The central tourist centre, about a 4 min walk. You can get all kinds of things from clothing, souvenirs and not to forget the delectable food and refreshing drinks. The pastries were a great! Location was close enough that you could also walk to the port to pick up the ferries to travel to other destinations - to the Amalfi Coast. . Subway was a stone's throw from the hotel to tr... Read more
from Yorkie on Tour
Submitted on 19-08-2016
Booked this for my wife and friend and pleased to see TA came up trumps again - paid extra to be picked up from the airport and was worth every penny / euro. Angelo the taxi driver was outstanding - not just great service but a little bit of Il Divo on the drive in - memorable and a great intro to Naples. Two small improvement areas transform 4.5 to a 5. - fresh fruit salad on the breakfast buffet and tea coffee making facilities in the bedrooms. Staff were very friendly and very friendly and aw... Read more
from Toronto, Canada
Submitted on 21-08-2016
Given some of the reviews of Napoli, we weren't entirely sure what to expect with this hotel, but left more than satisfied with our decision to stay here. It's in a great location for walking around the city and offers direct proximity to the main shopping district. The hotel is also nicely updated and the wifi was top-notch. On the 9th floor there's a great bar you can take in some nice views of the city from as well. Overall, there's not much to harp on here and we'd definitely recommend i... Read more
from
Submitted on 24-08-2016
this hotel is in a great location. The rooms are clean and modern. The staff is friendly and helpful. The best feature is the rooftop restaurant-it is amazing and the breakfast every morning was fabulous!! Spent time every evening on the roof top-jut amazing!!!
from
Submitted on 01-09-2016
This really was a nice hotel, room was large modern and well appointed, we were very comfortable. Hotel staff were all great to deal with and the rooftop restaurant is very nice with a great view. Breakfast was also very good.
from Derby, United Kingdom
Submitted on 10-09-2016
Really nice modern hotel in a very convenient location right next to Toledo metro station, with plenty of places to eat and drink within walking distance. The rooms were clean and modern with an excellent shower. Only downside was the slightly wobbly toilet seat and broken towel rail! We paid about ‚?¨100 for a night, which was extremely good value.
from Ilkley, United Kingdom
Submitted on 12-09-2016
If you're visiting this part of Italy, Naples and Pompeii (and Ercolano) are a must. Staying centrally at the very comfortable Oriente means you get the best of both worlds in atmospheric downtown Naples a short walk to the fabulous Archeological Museum and plenty of places to indulge in pizza, pasta, and vino, while being less than an hour's metro and train ride to the ruins. Rooftop bar watching the bay of Naples light up as the sun sets with excellent negroni to hand an added bonus!
from potomac, United States
Submitted on 12-09-2016
It was really modernized. It was a lovely property in a great location. The restaurant recommendation for lunch was below average. Overall the receptionist staff member was incredibly friendly and helpful.
from United Kingdom
Submitted on 12-09-2016
A really modern hotel with excellent spacious rooms with enormous beds. Great breakfast, location and staff. Would have been nice to have more hanging and drawer space and also would have been nice to have facility to make hot drink.
from Tampa, Florida, United States
Submitted on 12-09-2016
Really liked this hotel. It was modern and clean and breakfast was good too. The guys at the front desk were so helpful with directions and recommendations. I would definitely stay again if I go back!
from Haskovo Province, Bulgaria
Submitted on 13-09-2016
Very good location, a few steps and you are on Toledo street. The hotel is old, but our room was spacious with everything you need. The breakfast is served on a great terrace on the top and the view is amazing.The staff is very helpful.
from Dublin, Ireland
Submitted on 17-09-2016
Great location near Toledo for a few days sightseeing and pizza sampling in Napoli. Lovely room, bed and great top floor terrace where breakfast and evening drinks are served with great views across Naples. Bar staff were pretty clueless in the upstairs bar though, despite not having that much to do. Was also not impressed to be charged ‚?¨15 per night to park a vespa in the garage as there was no mention of a charge when I asked about parking. Apart from these two things wouldn't hesitate to st... Read more
from Bridport, United Kingdom
Submitted on 20-09-2016
Good comfortable well-located hotel. Breakfast was okey although really the Italians have to get a grip about fresh fruit juice not sugary American-style fruit-flavoured gloop. The Aperol Spritz we had at the bar was enormous and delicious. Definitely a good way to start the evening. Very helpful with taxis.
from Vandalia, Illinois
Submitted on 21-09-2016
My family and I stayed here for a couple nights while on a tour of multiple cities in Italy. The hotel greatly surpassed our expectations. Staff was very friendly and helpful. Rooms were very clean and comfortable. Best thing about this hotel is that they've installed USB plugs for electronics so no adapter needed and no chance of frying your cellphone. We had a double room and a two twin room. Both rooms were identical with the exception of the bathrooms. The two twin room had a very spacious b... Read more
from Sydney, Australia
Submitted on 28-09-2016
We stayed 5 nights and used Naples as a hub for some day trips, with a couple of days in Naples itself. The hotel was in a nice area, very easy walking distance down shopping streets to the port / plaza area by just following Via Toledo. The Easy to use Metro station is very very close as are many cafes and restaurants. Modern, clean and very nice rooms. Staff are also very helpful. We did not eat breakfast in and found nice alternatives nearby. Good quality well located hotel and good valu... Read more
from London, United Kingdom
Submitted on 01-10-2016
Truly great hotel, centrally located so we could walk pretty much everywhere, very close to some fantastic pizzeria's. Exceptional service, we particularly got on with the concierge Giuseppe, he was so friendly & funny and super helpful. The hotel is very clean and nicely decorated; the room's are great, very spacious and comfortable. The restaurant and bar is on the rooftop which provides stunning views over Naples, this is where we had breakfast each morning and occasionally enjoyed an evening... Read more
from Danville
Submitted on 02-10-2016
Upscale hotel was an oasis in Naples which is a love it or hate it city for many depending on your tolerance for a city that has seen better days. The hotel is in a good location for exploring and the room itself was modern and clean. The only complain was that the A/C couldn't cool down the room enough at night for us. WiFi was fine. TV, if you care, had several English speaking news channels but we did not find any English speaking TV series.... something to watch after a day of exploring. T... Read more
from Greater London, United Kingdom
Submitted on 03-10-2016
We chose the hotel for its location & it was great. Not a pretty building but central Lobby is a bit grim & dated but room was fab. A real designer / boutique look in white & cream. Like a Fred & ginger film set!! A large room and decent sized bathroom, both spotless & v comfortable. Great rooftop bar too. A shame the view is ruined by the ugliest building in Naples but very pleasant classy space. Great free wifi throughout hotel. Fast & reliable. But then... No seal around shower sc... Read more
from Shropshire, United Kingdom
Submitted on 04-10-2016
We chose this hotel based on the location and other Trip Advisor reviews and stayed for 4 nights in September 2016. The hotel is very centrally located in a very nice area - just off Via Toledo, one of the main shopping streets - and next to Toledo Metro station (2 stops from Central Station). Rooms were spacious, well equipped and very quiet due to sound proofing. There was plenty of choice for breakfast which is served on the 9th floor roof terrace with spectacular views across the city and b... Read more
from London, United Kingdom
Submitted on 08-10-2016
We were pleasantly surprised by this hotel. The rooms were big for Europe, clean, and updated. The breakfast was nice with a good variety of European fare - meats, cheeses, breads - as well as yogurt, cereal and eggs. The staff was friendly and helpful with directions. Our best dinner was recommended by the concierge. However, the absolute highlight was the rooftop bar. It has both covered and uncovered seating with good views of the port/coast and city. The service is excellent. It was a perfe... Read more
from Ness Ziona, Israel
Submitted on 13-10-2016
A nice modern hotel in a very good location. A lot of shops, restaurants and a metro station right by the hotel. Not child-friendly, the staff gave an unhappy vibe regarding us being a family with children. Breakfast was bad & the wifi in the room was weak.
from Gilbert, Arizona
Submitted on 14-10-2016
There's much to like about this hotel. For one, the location is unbeatable. It's right by the subway station and an easy walk to the port or up the major shopping street. It felt very safe. Our room faced the front of the hotel but the sound proofing was superior and there was no street noise. The restaurant and bar on the 9th floor offers a gorgeous view and is a great place to have a night cap or to enjoy a hearty breakfast. It could be such a beautiful and elegant hotel if they did a littl... Read more
from
Submitted on 21-10-2016
A good hotel based near the Toledo metro which means even getting out to the ruins of Pompei and Herculaneum are within easy reach as it's just a few stops from the main station from where trains in that direction depart. Comfortable beds and well appointed bedroom although the wardrobe is small and nice bathroom. Good continental breakfast that is taken in the dining room the other side of the bar area which is reasonably well stocked and which has a limited menu - great for when it's bucketin... Read more
from
Submitted on 21-10-2016
Hotel with excellent room place. Comfortable and spacious beds. Friendly staff and good location. Bar o. The 9th floor is a must. Not to many options regarding food at breakfast. To much sweets. A place to consider when in Napoli.
from Carmichael, California
Submitted on 23-10-2016
We arrived late in Naples airport then checked in to our hotel after midnight. They were expecting us at the hotel and had a very nice and comfortable room for us. In the morning, the breakfast on the roof was excellent and servers were nice and polite that made it more pleasant. Later that day we had to go to Ravello for a wedding and we had two extra large suitcases that hotel accepted at their deposit without any fees for 3 days while we were going to be in Ravello. We came back after thr... Read more
from Lewisville, North Carolina
Submitted on 23-10-2016
We stayed at the Grand Hotel Oriente while on a tour in southern Italy. Our room was spacious, well-appointed and a welcome haven after touring. Our bath was equally spacious. We found the bed very comfortable, unlike mentioned in another review.( I think this becomes personal preference as to firmness.) The 9th floor bar has a spectacular view of the city and was a nice place to sit and relax at the end of the day. Location, location, location!!! Near the subway, within walking distance of... Read more
from Las Vegas, Nevada
Submitted on 25-10-2016
Well, the photos portray the hotel to be much better than it is. Albeit the hotel has been remodeled, it already needs paint and new carpet. We had to look at 3 different rooms before settling on one that had minimal stains on the carpet. The rooms are big, and have big balconies. If you are after a view, do not expect much here. The front desk staff are very friendly and helpful. The maid got very angry at us for asking for fresh towels! This seems to be mainly an Italian based clientele of gue... Read more
from London, United Kingdom
Submitted on 27-10-2016
We stayed for our wedding anniversary and found the room, and rest of the hotel, to be very nice and clean. Very good location and most places were within walking distance, with a metro just outside. The staff were very professional, helpful and friendly. The hotel has a very nice roof top bar / breakfast area with a 'bit of a view'. Would recommend.
from Singapore, Singapore
Submitted on 30-10-2016
We entered the hotel and was disappointed at first because the hotel lobby looked like something from the 80s. However when we saw the lift which looked pretty modern, we felt a little hopeful Upon entering the room, we realized that the rooms were newly renovated. It was clean, the toilet had a high pressure shower head, the bed was firm enough, bedroom slippers were also provided. Th room was also very spacious This may not be the cheapest hotel, option,but for the price at least you're gu... Read more
from Valinhos, SP
Submitted on 30-10-2016
Location: Great place close to old historic area, many attractions and shopping areas (Toledo Street), walking distance to Municipal, Plebiscito piazzas and Gesu Nuovo area. Room: Very nice and modern room, with balcony and city view, even in a central area we not listened noise from the streets. Bed very confortable with great shower. Reception: very kind team that suggested great restaurants around and tips to things to do and discounts to some attractions. Neighborhood: 2 close supermarket... Read more
from Arlington, Virginia
Submitted on 31-10-2016
While I love Naples for all of it's charm, it can be a bit of a hustle to do just about anything. Therefore it was very comforting that the Grand Hotel Oriente was a little more businesslike rather than mom and pop. The staff were very professional. Check in was simple, rooms were very nice. The lobby staff was more than welcoming in providing a suggestion for dinner. The location is very close to one of the metro stops and we walked down to the port to catch a boat to Capri in about 15 minute... Read more
from St. Albans, United Kingdom
Submitted on 04-11-2016
From arrival, very close to Toledo tube station everything went well. Great room, excellent breakfast on the terrace, nice bar serving good pizza and at a reasonable price, this is a very splendid comfortable and modern hotel that is very hard to fault in any respect. If you want to visit Naples for a vacation with access to metro, walking and even the hydrofoil port, easy, I doubt you can find better.
from Manchester, United Kingdom
Submitted on 06-11-2016
We stayed at the Grand Hotel Oriente on the last night of our holiday in Italy. It's a lovely hotel, in a great area for accessing much of the city. The rooftop bar is very well situated, with (almost) a fantastic view of Vesuvius (if it wasn't for that one tall building blocking part of it!), a great place to have an early evening drink. The staff were all lovely, and very helpful when we had queries. The room was nice, and breakfast was very good, with a wide variety of options. Recommended!
from
Submitted on 08-11-2016
From the moment we arrived at the hotel I was in love with the interior, staff who work there and facilities. Our room was to die for, very spacious and with an amazing interior design. It was located on the backyard side and was very quiet (day & night). The roof terrace (with the bar & restaurant) was also amazing; great view and again wonderful interior. The staff were very friendly and happy to help. I would recommend to have breakfast at the hotel, for a small price you eat like a king!
from
Submitted on 13-11-2016
Stayed here for 4 nights for my wife's Birthday, great location with some nice bars, cafe's and restaurants all within easy walking distance. The hotel reception is a little dated but the rooms, bar and restaurant are all sleek and modern. Yes you can hear some noise from the streets outside but what else would you expect from a large city! The hotel staff are friendly and very helpful and have suggested great places to eat and drink. We would stay here again if we came back to Naples.
from London uk
Submitted on 14-11-2016
I booked a long weekend here Nov - 11 -14th, a a surprise for my husbands birthday . On arrival and throughout the reception staff and all of the staff were delightful . So kind and friendly . Always smiling , always helpful and polite . The hotel staff sent us up a bottle of complimentary prosecco, when they realised it was my husbands birthday the day before ! So nice . We were in room 709 , which is beautiful, just as in the room photos . The bathroom is a little compact but thoroughly ade... Read more
from Telford, United Kingdom
Submitted on 14-11-2016
Returning from a 4 night stay here. Lovely hotel- rooms clean, comfortable and spacious. Our room had a lovely view however a little noisy at night, but we expected this with being in a city! Fantastic connection to everything you need and close to some fantastic restaurants and cafes. The concierge recommended magnificent places to visit and eat at. Staff were extremely friendly and helpful. Breakfast was good: no complaints. I was treated to breakfast in bed and we received complimentary proce... Read more
from New York City, New York
Submitted on 16-11-2016
The hotel is very well located. Close to everything . Good neighborhood. You can find everything that you need by walking.The room is very nice and comfortable. Very clean. Spacious. With a beautiful view . The work team is coundt be better... Very helpful with all information that you need...always with smile on their face, respond to all your questions in very polite way. Can't wait to go back there again... I highly recommend Grand Hotel Oriente.
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