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Melia Genova

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Based on 1246 reviews
Room & Rates
Standard Special Promo

Standard Special Promo

1 double bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Melia room

Melia room

1 queen bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium Room

1 king bed or 1 single bed
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, phone, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Junior suite

Junior suite

1 king bed or 1 single bed
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Grand Suite

Grand Suite

1 king bed or 1 single bed
646-sq-foot (60-sq-meter) individually decorated room, furnished balcony/patio with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Presidential Suite

Presidential Suite

1 king bed or 1 single bed
538-sq-foot (50-sq-meter) individually decorated room, furnished balcony/patio with city views

Layout - Separate sitting area
Relax - Private spa tub
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Special Rate

Deluxe Special Rate

1 king bed or 1 single bed
323-sq-foot (30-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Phone, safe, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Melia Special Rate

Melia Special Rate

1 queen bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deal of the day

Deal of the day

1 double or 1 twin bed
215-sq-foot (20-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Package Deal

Package Deal

1 twin bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Melia Room

1 queen bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Junior Suite, Terrace

1 king and 1 single bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premium Room, Terrace

1 king and 1 single bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Classic Room

Classic Room

1 twin bed
194-sq-foot (18-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Family Room

Family Room

1 twin bed
269-sq-foot (25-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Habitacion Supreme con terraza

Habitacion Supreme con terraza

1 twin bed
237-sq-foot (22-sq-meter) individually decorated room, furnished balcony with city views

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Habitación Supreme

Habitación Supreme

1 twin bed
237-sq-foot (22-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Junior Suite, Terrace

Junior Suite, Terrace

1 twin bed
323-sq-foot (30-sq-meter) individually decorated room, furnished balcony with city views

Layout - Separate sitting area
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - 24-hour room service and minibar
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Melia Genova
Via Corsica, 4, Genoa, Italy 16128

Rooms
Make yourself at home in one of the 99 individually decorated guestrooms, featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.

Amenities
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

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Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Airport shuttle fee: EUR 20 per person (roundtrip)
  • Self parking fee: EUR 36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 3 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Hypoallergenic Room Available
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1246 reviews
from
Submitted on 08-05-2016
Stayed here one night after a cruise. Was perfect place to stay after a week on an average cruise line. Honeymoon stay and we were treated to a bottle of bubbly and chocolates and strawberry on arrival to room. Breakfast was amazing and we asked for a slightly late checkout and they told us to take our time. Highly recommend and very impressed with the service. Thank you
from Glyfada, Greece
Submitted on 14-05-2016
Second stay in this hotel in Genova. The hotel is a high end one, with very nice facilities and decoration. Superb room, with mirror-tv in the bathroom, very good bidet breakfast and very professional service. We haven't visited the restaurant though. All was amazing.
from London
Submitted on 17-05-2016
The Melia in Genoa is centrally located and extremely practical for those visiting this beautiful, historic city. Without being luxurious it is very comfortable and, most importantly, everything works! Bathrooms are well appointed, staff are friendly and will advise on restaurants and places to visit Don't miss the Unesco protected street of palaces. Try the Genovese pesto, a specialty in the area, and do try to get to Porto Fino, when you can have a spoiling cocktail at the Hotel Splendido,... Read more
from Haugesund, Norway
Submitted on 18-05-2016
The best hotel in Genova! Great facilities and high standard on rooms, food and personal service. The staff is great all over the hotel. I have stayed here for 10-12 times and will definitely chose Melia Genova for all future stays as long as it keeps up with todays standards. Highly recommended either for business or pleasure.
from Reigate, United Kingdom
Submitted on 29-05-2016
We returned to Genoa for a night on the way to the Ligurian coast to celebrate my mother's 80th birthday. I think we were upgraded from the basic room we booked, but no one said, a front facing room, but better functioning air con that last time. Well equipped room, including kettle and mini bar. We weren't there very much, but the room was comfortable, luxury bathroom (although small bath). Breakfast was good, but eating in the hotel restaurant wasn't, will review separately, as the hotel was ... Read more
from Norwich, United Kingdom
Submitted on 30-05-2016
Just returned from 6 nights at The Melia in Genoa. It was superb from the moment we walked through the doors of the hotel. Cleanliness throughout was immaculate and our terrace was delightful on the top floor with plenty of room inside and out. Breakfasts were delicious - so much to choose from. I could not fault this hotel at all only wish there were more like this in the UK. The reception was very helpful with any questions I had. Thank you for a lovely stay - nothing was too much troubl... Read more
from Dubai, United Arab Emirates
Submitted on 01-06-2016
My stay in this hotel is the probably the 10th as I always enjoyed the quality services, great value for money and location is away from downtown buzz but yet in 10 min walking you reach the main road of Genoa
from United Kingdom
Submitted on 02-06-2016
We stayed here for a couple of nights before our cruise. The hotel is absolutely gorgeous and the décor very chic and luxurious. It was extremely clean. The pool area was beautiful and perfect for a relax after a long day looking at the sights of Genoa. The breakfast was amazing; so much choice! The staff were so polite and friendly. One of the best hotels we have stayed in and would definitely recommend, thank you for a great stay!
from Ware, United Kingdom
Submitted on 04-06-2016
We booked a supreme room with a balcony for four nights and I thought the cost was quite reasonable. The staff were very polite and helpful and the room was lovely. After two nights we were asked to move room because of some work but we were moved to the suite next door which was even lovelier! Breakfast had a wide choice including cooked breakfast and we were very happy with it. The location was only ten minutes from the big shops and only a further five from the Palazzo Ferrari. I would certai... Read more
from Trinidad
Submitted on 06-06-2016
We booked this hotel because of its high rating. On our arrival the concierge came and collected our luggage from the taxi and placed it at the reception desk and waited while we checked it. As you approach reception, NO ONE SMILED and greeted you with a welcome to the Melia hotel. It was basically, what is your check-in reservation name and here is your key. I don't expect that sort of customer service, but probably that is the italian charm. Then the concierge just stood there and we asked do ... Read more
from Hornchurch, United Kingdom
Submitted on 24-06-2016
My wife and I had a very enjoyable weeks stay at the hotel. We experienced problems with our original room but Andrea the Concierge who was totally professional and friendly, arranged an upgrade and ensured that we were happy throughout the stay. All of the staff at the hotel were professional, helpful and friendly and without doubt the best hotel staff that we have met. It is a testament to how a hotel reacts when problems occur and The Melia Genova passed with flying colours. The hotel is in... Read more
from
Submitted on 27-06-2016
Good stay for one night. Very polite and clean hotel. The breakfast is outstanding . Walked to local restaurant to have a nice meal. The staff was very accommodating. The bed was very comfortable . The parking was extra that I was not expecting . $25 euro.
from Surrey
Submitted on 27-06-2016
Stayed at the Melia, Genoa at the beginning of June. We stayed in one of the suites and it was just lovely. The room was really big, with a separate wardrobe area and the bathroom was just amazing. The room was to a very high standard, as you would expect from a 5* hotel. We used the pool which we really enjoyed at the end of a long day out. I just wish it was just a big bigger for some lane swimming. Also, to activate the bubbles you had to ask reception in advance to turn on this facility. If... Read more
from Dusseldorf, Germany
Submitted on 28-06-2016
Stayed one night in this well-located hotel and got upgraded to a spacious room with all desirable comfort. Helpful staff (luggage was delivered to and after the stay taken from the room), hassle free valet parking (what you can expect for an additional approx. 30â?¬). Also nice breakfast.
from United Kingdom
Submitted on 28-06-2016
Good size bedrooms and convenient for walking through the centre but beware, everywhere in Genoa has quite steep hills and steps. All the staff go out of their way to assist and always with a smile The only thing that marks this down is the dreadful wifi. You have to sit in the lobby to get a decent signal.
from Seattle WA
Submitted on 03-07-2016
The staff was right on top of a booking inconsistency (long story) and got in touch with us to ensure we had the right size room. We really appreciated the attention to detail. Staff was friendly and helpful. They recommended an amazing local restaurant that was one of the food highlights of our trip. Trip was business for my husband and touring for me. The hotel is well-located, within walking distance of downtown and about 10 minutes from the Brignole train station which has trains to Ci... Read more
from Orlando, Florida
Submitted on 03-07-2016
This hotel is a beautiful historic building with a modern flair interior. Comfortable, decadent, the finishing second are of good quality. The staff are friendly and helpful. Breakfast is excellent. They have a valet parking service. The location is excellent although there are several steps to the town centre. It's easy to find a taxi though if you need one to go back. Wifi is not the best in the hotel. Am not sure if that's normal. A charming hotel with modern amenities. Loved it.
from FLORIDA
Submitted on 05-07-2016
I've been a guest at the Melia Genova for endless times..............as the Staff knows me for a very long time, it is easy for me to say that the Hotel is great. But it is simple true. I was a guest at the same hotel when it was run by another Company years ago and I have to say that after the Melia took over, there was a great improvement. The rooms are nice , the food is great, the service is impeccable from the front desk, to the valet, to the barman etc........I certainly recommend the Meli... Read more
from Cambridge, Massachusetts
Submitted on 06-07-2016
The Melia Genova was a very comfortable place to stay during my business trip. The rooms are beautiful and very clean, very kind staff, and easy access to the airport. Wish I was staying for more than one night so that I could explore the gym and other amenities.
from Norwich, United Kingdom
Submitted on 08-07-2016
Fantastic hotel in a good location only a short walk from the Main Street in the city the rooms are well sized and beds very comfortable, the staff friendly and helpful and the breakfast was very good. The gym although small was very well maintained and the equipment is in good condition (unlike many other hotels where this is over looked). The only down side is that the pool area is badly lighted and as such my wife didn't feel comfortable swimming alone in there.
from Ankara, Turkey
Submitted on 10-07-2016
We stayed 4 nights and we enjoyed it very much. The personnel was very nice and helpful. We loved our room but I had to note that we stayed in a premium room as we booked in advance. Our room included breakfast which was very nice. We ate at the hotel restaurant one night it was ok but not special in any way other than the friendly staff. The bed was large and very comfortable and we slept well. The hotel is in a walking distance to the most Genova attractions when you go as you go downhil... Read more
from Å?ódź, Lodz, Poland
Submitted on 14-07-2016
Very good hotel in excellent location in the calm district of the beautiful city Genoa. Large full featured rooms, differentiated breakfast, professional services. Possibility of using the wide range of additional services. Worth to visit.
from London, United Kingdom
Submitted on 17-07-2016
We booked online direct with the Hotel for 2 classic rooms. It included English breakfast and a 15 euro credit per room per day to be spent in the Bar or Restaurant, which we used for cocktails. The room was very spacious, with a walk in shower suite. The shower was easy to use and had good pressure. The toiletries were of good quality and readily replaced. The bed was comfortable. There was ample cupboard space. one of the features of the Hotel was that the Reception acted swiftly to solve any ... Read more
from Chesterfield
Submitted on 22-07-2016
We stayed for 3 nights en route to the Ligurian Riviera. Genova is a lovely city,and the hotel is an excellent base from which to explore. The staff were helpful,and the facilities faultless.We were upgraded to a Suite on arrival, and it was a spacious and beautifully decorated room. Having explored Genova centre in the daytime, we stopped locally in the evening. There are a couple of bars opposite the hotel that serve nice food and have more of a pub feel. The hotel itself has a nice bar which ... Read more
from San Francisco, California
Submitted on 24-07-2016
Clean, comfortable, quiet room. Great breakfast, friendly staff. Convenient location to shopping and sightseeing. Perfect one night stay after week in Piedmont/Portofino. Quick 20 min taxi to airport.
from Dallas, Texas
Submitted on 26-07-2016
Exceptional stylish art deco-type decor and layout throughout the property with nicely sized rooms. Exceptional bilingual customer service. Upper rooms have large patios with several doors opening on two sides of bedroom and entry or sitting room with nice views.
from Dubai, United Arab Emirates
Submitted on 28-07-2016
At first sight the room was really nice, as it is very modern, comfy bed, nice tv, silent, very spacious balcony (view isn't very nice though) etc. However one of the curtains was partly loose, and unfortunately the bathroom was a bit of a let down, when you compare it to the rest of the room: very small shower head that turned out to be pretty much blocked from calcification, so the beam was small. Was replaced though when we mentioned it. You shower in the bathtub, but the glass separator doe... Read more
from zagreb
Submitted on 29-07-2016
This hotel is very modern and has great rooms. Breakfast was very good with plenty to choose from (although not the best 5* breakfast I had). It is located a 15 minutes walking distance from the historic center. We even went to the Genova Aquarium by foot. We had a junior suite which was spacious with nice bathroom with TV inside the mirror! Everything was very clean and tidy. The hotel personnel was helpful and courteous. Unfortunately, there is the bad part of our stay. On the first night I co... Read more
from
Submitted on 29-07-2016
We stayed at the Melia for three nights in a junior suite. The room was large with a good sized bathroom. As others have mentioned the soundproofing (as the rooms are facing roadside) isn't great and we were woken by car alarms on our last night. That aside everything else was fine. The staff was helpful and friendly. Good buffet choice at breakfast. We didn't eat in the hotel restaurant, as we ended up going out all the time for dinner, however the menu did look good. The hotel is well located ... Read more
from
Submitted on 02-08-2016
Great location in quiet neighbourhood. Lovely hotel with friendly staff - all were smiley and welcoming. Spa and fitness area great. Spent 15 Euro vouchers for booking through hotel website in restaurant - great food. Found parking on street round the corner as valet parking was expensive. Would definitely return.
from Charlotte, North Carolina
Submitted on 03-08-2016
We struggled to find a quality, air-conditioned, modern hotel in Genoa but we finally have! Accommodations (4/5) - Clean, modern, spacious rooms (by European standards). TVs don't work reliably. Service (3/5) - Good but nothing exceptional. Facility (4/5) - Decent gym and Turkish bath.
from
Submitted on 04-08-2016
The hotel was located about 10minutes walk from the city centre, but be aware that there is a lot of steps if you have any problems with that. We where lucky enough to be upgraded and the room where almost to big with a nice view. The fitness centre had what you need and they had a small swimming pool in their wellness area which look great. The staff is always polite and smiling and answered all our questions with a smile. Will definitely stay here if we return to Genova.
from
Submitted on 05-08-2016
Beautiful, clean room. Room service was efficient and good quality. Great facilities. The only negative aspect was parking, it was expensive and added to your bill. There is an indoor pool and spa area which were lovely. Close to town and a nice walk to the harbour.
from Melbourne, Victoria, Australia
Submitted on 06-08-2016
Fantastic hotel, very very clean property, the most professional staff. Pool area was very stylish, breakfast was a big thumbs up. Room was a great size, comfortable bed but just don't touch the items in the mini bar... If you lift up a bottle it sends the charge directly to your account. Location was quiet yet just a short hilly walk away from everything. Parking was a slight issue but did pay for valet parking (36 euro per night). Would definately stay here again.
from County Durham, United Kingdom
Submitted on 09-08-2016
Just leaving today following a 2 nights stay here. The hotel is beautiful, well presented and has excellent facilities! Rooms and bathrooms were very clean and well equipped. All staff are friendly and helpful and staff really go the extra mile with restaurant recommendations etc. Breakfast was lovely with a good range and the wellness spa was great to relax in! We mentioned after the first night that our room was particularly noisy (close to ground floor/plumbing noises) as i am a light sleepe... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 10-08-2016
Disappointing for a 5 star hotel ; although only Little things but as it is an expensive hotel would expect reasonable toilet paper , suffucient shower gel for 4 showers per room per day air con to be enough to cool a room . The locatipn is great And we managedto park immediatly outside the hotel , as we are travelling around ,,Europe we can compare the hotel with lesser grade hotels and unfortunately it does not stack up well ,,
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