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San Gallo Palace Hotel

Firenze (Florence), Italy (FLR)

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Based on 1542 reviews
Room & Rates
Superior Room

Superior Room

1 double or 2 twin beds
226-sq-foot (21-sq-meter) soundproofed room, balcony/patio with city and garden views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, day bed, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
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Suite

3 twin beds or 1 king and 1 single bed
323-sq-foot (30-sq-meter) soundproofed room, balcony with city and garden views

Layout - Living room and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, single sofa bed, and day bed; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
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Economy Double Room

Economy Double Room

1 double bed
161 sq feet (15 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Comfort Double Room

Comfort Double Room

1 double bed
161 sq feet (15 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Superior Double Room

Superior Double Room

1 double bed
215 sq feet (20 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Double Room

Deluxe Double Room

1 double bed
215 sq feet (20 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Suite

Suite

1 double bed
431-sq-foot (40-sq-meter) soundproofed room, balcony with city views

Layout - 2 bedrooms, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Honeymoon Suite

Honeymoon Suite

1 double bed
484-sq-foot (45-sq-meter) room with city views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Classic Double or Twin Room

1 double bed or 2 single beds
183 sq feet (17 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels, and video-game console
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Classic Double or Twin Room

1 double or 2 twin beds
183-sq-foot (17-sq-meter) soundproofed room with city and courtyard views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, day bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Renovated in November 2011, wheelchair accessible, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Double Room Single Use, 1 King Bed

1 king bed
161-sq-foot (15-sq-meter) soundproofed room with city and courtyard views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, day bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Renovated in November 2011, wheelchair accessible, pet friendly
Room is accessed via exterior corridors and room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Triple Room

3 single beds or 1 double and 1 single bed
205-sq-foot (19-sq-meter) soundproofed room with city and courtyard views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, day bed, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Pet friendly
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
San Gallo Palace Hotel
Via Lorenzo Il Magnifico 2, Florence, Italy 50129

Rooms
Make yourself at home in one of the 56 air-conditioned rooms featuring refrigerators and minibars. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Be sure to enjoy recreational amenities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a computer station, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

The charges below are included in your overall room price:

  • Resort fee
The hotel resort fee includes:
  • Breakfast
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Faxes
  • In-room safe
  • In-room bottled water
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Babysitting
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1542 reviews
from England
Submitted on 24-05-2016
We were notified on the day of our arrival that our original hotel in Florence was "overbooked" so we had to frantically search for an alternative whilst at the airport. The San Gallo Palace was our last minute choice and we were very pleased with the hotel and the entire experience. Reception area was lovely and the staff friendly (they were happy to answer questions, provided a map and also a voucher for a welcome drink at the bar). We were also delighted that a bottle of prosecco and some nib... Read more
from
Submitted on 25-05-2016
My friend and I stayed for 5 nights 2 weeks ago. The hotel is a little out of the way from center of town but it's really accessible once you get to know the area. The staff is amazing. They went out of their way to accommodate us in any way we needed. Breakfast is amazing and the staff serving breakfast are the sweetest people. I would love to come back to Florence and stay at this hotel! Best hotel!!!!
from Melbourne, Australia
Submitted on 25-05-2016
The San Gallo Palace is about a 20 minute walk from the station in a quiet area in town. It was beautiful inside, especially the rooms near reception which contained some elegant furniture & paintings with couches & chairs where you could relax. The hotel has a lift and our bedroom was well appointed and a good size, a good size bathroom with a bath & shower with towels changed daily.There is even a coffee machine in the room with free pods each day. The staff were welcoming and very helpful wit... Read more
from Rome, Italy
Submitted on 25-05-2016
I stayed in the San Gallo Palace Hotel for one night and I wish I had made it for longer. It has old world charm mixed delightfully with modern service and comfort and I left feeling completely rested and pampered. Carlo the manager is such a gentleman in the old sense of the word. He saw me standing behind the reception desk while his staff looked after two groups of people. He instantly came around to me and asked how he could help. I congratulated him for his exceptional customer care and tha... Read more
from
Submitted on 27-05-2016
Great price and friendly staff. It was basically a last minute selection and my wife and I were traveling with her mom. They upgraded us to a suite for free (which we greatly appreciate). They also helped us when we forgot our camera bag at the airport! Free breakfast was tasty and they offered us great suggestions and information throughout our stay. Thank you!
from Saint Simons Island, Georgia
Submitted on 06-06-2016
My husband and I thoroughly enjoyed our stay at the San Gallo Palace Hotel. Our only regret is that we there just one night. The staff was incredibly friendly and accommodating. We were there celebrating our 35th wedding anniversary, and the hotel honored us with a room upgrade, a bottle of champagne, and a beautifully handwritten welcome and congratulations note. The room was very clean with a large shower and bathtub, a hair dryer and toiletries including shampoo, shower gel, body lotion, and ... Read more
from Gloucestershire, United Kingdom
Submitted on 06-06-2016
This hotel is very beautiful, clean and the staff very helpful. We stayed here for 2 nights. It was about 25 min walk into the main town of Florence but the streets and architecture of Florence are so pretty its no hardship. The breakfast was amazing and we would stay here again.
from Fredericksburg, VA
Submitted on 06-06-2016
We spent three nights in June at San Gallo Palace, and enjoyed it completely! Our room was large, clean and comfortable. The front desk staff was extremely helpful, with Stephania even letting us borrow her personal umbrella one day! It was a 20 minute walk to the Academia, about 25 to the Duomo and 30 to the Uffizi. We liked that it was not in the middle of the big attractions, so we could escape the crush of tourists. We were able to use their complementary bikes one morning, but caution ... Read more
from Atlanta, Georgia
Submitted on 27-06-2016
Well renovated and well appointed spacious accomodation. We had a most challenging and frustrating driving experience trying to find the hotel since Google map sent us to a wrong place. But the staff was most helpful and turned the experience into a pleasurable one for our two day stay.
from Dubai, United Arab Emirates
Submitted on 29-06-2016
The people who works there are great helpful you can ask them they will answer you any thing in the city the hotel is no nice and clean room service is fast when needed in the end its amazing place but you will need a taxi to the city center 7 euros but its worth it as u can sleep well in the city you cant sleep in the city center as its sooo noisy so san galo is a great choice
from Berlin, Germany
Submitted on 29-06-2016
The attention was excellent and the room/prices were good. The concierge was a good guide through the town and the fact that they have bicycles for rent was perfect. That helped to cut down transportation costs plus it's a great way to know Florence.
from Provincia de Tarragona, España
Submitted on 29-06-2016
The hotel is very nice and comfortable. Although our room was not very big it was beautiful and the air conditioning worked perfectly. We appreciated it very much because it was very warm outside. Breakfast offer was not very wide, however it was very good and the cappuccino made by them (they do not have a coffee machine as most of the hotels) was excellent! The staff of the hotel was very nice and helpful all the time. They also offer parking very close to the hotel for 12 EUR per day. It was... Read more
from Oxford, United Kingdom
Submitted on 30-06-2016
I stayed here for two nights and in comparison to the hotel I stayed in at Venice, this was so much better. Staff were very friendly, place is super clean, the food is nice and the rooms are spacious, simple but classy. Only thing I didn't like was I was to pay â?¬40 per night for a room with a nice view which is wrong. In my opinion I think whoever comes first should be able to have a pick of what room they want.
from Boston, Lincs
Submitted on 01-07-2016
Firstly, this hotel is an oasis of calm in the middle of Florence! The staff were wonderfully polite and attentive, taking care of all our needs. As soon as the receptionist realised we were on our honeymoon, we received a complimentary upgrade to a beautiful room. The room had a balcony with table and chairs and a well appointed bathroom. The minibar was sensibly priced (Florence can be expensive!) and when I required an ironing board in the early morning, one was brought to my room within a f... Read more
from Hong Kong, China
Submitted on 02-07-2016
Nice spacious room with amenities. The room was having problem with air conditioning when checking in. The hotel admitted to get fixed. But it's not really well fixed in evening. The hotel therefore moved us to another room. Specially thank for staff Stefania, who is nice and helpful
from Volendam, The Netherlands
Submitted on 02-07-2016
we spend two nights in San Gallo Place.Very nice hotel with friendly staff. Rooms are clean and fresh.Breakfast is of good quality. Hotel is 15/20 min. walk from the center. Extra's are for reasonable prices. We can recommend this hotel.
from NY
Submitted on 02-07-2016
Excellent service and quality. Staffing very cordial and the breakfast high quality. This review requires 200 words, and that much is really not necessary. The place is well run and I would return. I just checked, 190 words.
from St. Florian, Austria
Submitted on 02-07-2016
Room with wooden floor, bathroom big and clean, Hotel needs to be modernised. Staff was neighter friendly nor custumer orientated. Garage was not easy to find. In 15 minutes easely downtown. Florence is lovely!!!
from Schagen, The Netherlands
Submitted on 04-07-2016
Spacious room, good beds, clean bathroom with all you need in it. Airconditioned. Very nice people in the reception and the bar. Breakfast with all you like. Parking space (private) at 12 euro/day in the neighbourhood. Bikes for rent. We really had a perfect stay. This hotel deserves an extra star!
from Mansfield, Massachusetts
Submitted on 05-07-2016
The hotel is in a great location - easy walk to downtown plaza. It was clean and quiet and the staff was very nice. Our room was on the first floor looking into the courtyard. I would stay there again.
from Fairfax, Virginia
Submitted on 06-07-2016
It was a very nice hotel that was well maintained and close to the popular attractions. The employees were very nice and more than willing to provide you with restaurant suggestions as well as a map of Florence and answered any questions regarding directions. The breakfast was good, as well.
from Stonington, Connecticut
Submitted on 06-07-2016
Our family of four, including two kids 10 and 8, just concluded a two week trip to Italy and Croatia. We started our trip in Florence and found Hotel San Gallo Palace a relaxing way to recover from our jet lag. The hotel is a bit out of the city center. We liked this feature because the rooms were very quiet. We walked everywhere from the hotel - it was only 15 minutes or so to reach nearly any site we wanted to see and we covered a lot of ground over two full days. The breakfast is amazing... Read more
from Houston, Texas
Submitted on 06-07-2016
Lovely hotel Just outside the frenzy of the tourist traps Very clean and super helpful and friendly Lots of small restaurants all around with great food and fair prices. Walk and you will find them Well worth it Would go back In a minute. Sending a friend next month
from Bath, United Kingdom
Submitted on 10-07-2016
Hotel 10 mind from centre . Bus stop just around corner. Staff friendly and nothing was too much trouble. Spotlessly clean and good sized room. We had one with a balcony. Excellent breakfast and good WiFi.
from Queretaro, Mexico
Submitted on 10-07-2016
This is a great hotel not far from Santa Maria Novella Station. Good environment, the rooms are spacious for an european hotel, and the decoration is luxurious. We had a great time in Florence staying at San Gallo Palace.
from Newcastle, Australia
Submitted on 10-07-2016
The staff at the Hotel were very friendly and helpful. The hotel was in an excellent position in the city, close to all the attractions within walking distance. The hotel room we were in was very clean, roomy and tidy.
from Venice
Submitted on 10-07-2016
Hotel was beautiful, room was spacious, breakfast was very good, and the staff from the front desk to breakfast, the bar, and housekeeping were perfessional and made us feel welcomed. Although a little distance from city center, it was worth the extra distance
from Sheffield, United Kingdom
Submitted on 11-07-2016
We spent 5 nights here and felt looked after from the moment we arrived. The hotel is stylishly decorated and comfortable. The rooms were spacious, quiet and well equipped. The staff were welcoming, friendly, professional and attentive to our needs. They provided excellent advice during our stay particularly concerning places to eat. The buffet breakfasts were wonderful with everything you could ask for and attentive, friendly staff to bring you your hot drink and keep everything well stocked. T... Read more
from Tesuque
Submitted on 13-07-2016
Wonderful and kind staff at this small, quaint Florence Hotel. Certainly worth the rates, good location, with lovely morning meal included. Thank you for your extra care and concern...we enjoyed our stay... Anne and David Zimbler
from Scottsville, Virginia
Submitted on 14-07-2016
We stayed at the San Gallo Palace for three days and we loved the property. We arrived from the Cinque Terra at the train station in Florence; itâ??s a nice 20-minute walk to the hotel. Itâ??s a quiet area, a wonderful place to get away from the crowds down in Florence. Immediately you are greeted by a professional staff, provided a card for a welcome drink at the bar and provided restaurant recommendations and tourists attractions for the area. We walked to all the different attractions and it... Read more
from Jersey City
Submitted on 14-07-2016
The hotel was very clean. The staff was very friendly. The air conditioning worked great! Our room had a balcony. Our room also had a tub and shower. Great bar area to watch television or just to hang out.
from Spokane, Washington
Submitted on 14-07-2016
I arrived at Hotel San Gallo after spending 17 days Cagli, in a small alpine town near the Eastern coast of Italy, for a study abroad experience. I had been with a roommate the entire time and was looking forward to my own room. I also anticipated the prospect of soaking in a tub, as privacy was limited and my roommate and I only had a shower in our small apartment. When I checked in, I noticed the room had a shower. I kindly asked for a room with a tub and was upgraded to a room with a tub AND ... Read more
from
Submitted on 14-07-2016
Our first impression of Florence was a hike from the train station to the hotel.. there was a taxi strike that day, so we were very happy to find the hotel. Everyone who worked their was very friendly...my aunt enjoyed this hotel the most out of the three we visited. They gave us coupons for a fee drink in the hotel bar and also for their restaurant Il Tosca at the Market Centrale. The rooms were a nice size and they made sure there was a free bottle of water in the rooms daily. The free break... Read more
from Rome
Submitted on 16-07-2016
Floors unfinished resulting in big gaps along base boards. Electrical outlet not functional in the bathroom. Although they say they have wifi but good luck with that. Very aggravating. When you travel with kids or need to handle business it's a must for me.
from Tokyo, Japan
Submitted on 17-07-2016
It is a little bit far from the center of city, Firenze, however the room space is big and room charge is very reasonable. And also breakfast is very good quality even though it is included room charge.
from Brighton, United Kingdom
Submitted on 17-07-2016
My husband and I arrived for a two night break, and from the start, experienced attentive friendly and professional service. The room we had - no.83 - was on the ground floor and was spotlessly clean - the bathroom is very well appointed and our bed was comfortable. The concierge gave us a plan of Florence and directed us to the main spots - fantastic to orientate us without any ado. In the first evening, we asked for recommendations for a restaurant and were sent off to the traditional Alfredo'... Read more
from Chartres
Submitted on 18-07-2016
ideally situated in a quiet spot just on the outskirts of the city centre. The staff is very helpful and friendly. The rooms are clean and kept that way throughout the stay. The only (very small) glitch was the very weak Wi-fi connection in the room. At the reception though, we could get a good enough signal. All in all we do recommend this hotel.
from NYC
Submitted on 18-07-2016
Stayed there 4 nights. VERY CLEAN. Staff is professional and helpful. Breakfast was delicious. Hotel is in a quieter road than the center of town. Short and direct walk to main part of town. Rooms larger than other hotels we have stayed in. Would definelty recommend.
from Columbus
Submitted on 20-07-2016
I had so much fun in Florence. The hotel was a very nice hotel and friendly staff. Shout out to Daniel who helped us find everything fun in Florence. Also Dennis was the best bartender at hotel. Loved the staff. And I thought the breakfast was fanatastic. However, there are a few cons depending on the person travelling. It is about a 20 minute walk to the center. Which was OK for my friends and I because we wanted to site see more. But after a long day of exploring walking back was annoying.... Read more
from Indio, California
Submitted on 21-07-2016
From start to finish, the hotel exceeded our expectations. They were professional, helpful, and welcoming. We absolutely loved our stay. We highly recommend San Gallo Palace. They will not disappoint you.
from Sydney, Australia
Submitted on 21-07-2016
From the moment I walked in until the time I checked out - it was my home away from home. The staff were absolutely fantastic and went above and beyond. The location was great - about a 20 min walk for a 63 year old to the centre of the City and in the evening sitting in the garden with a glass of wine listening to the sounds of the City was superb.
from Busto Arsizio, Italy
Submitted on 21-07-2016
A perfect combination of characteristic make this hotel being very nice. I recommend it for both business or leisure. Close enough to Florence center, clean, reviewed and with great welcoming. There're also chances to find a parking lot around.
from Edinburgh, United Kingdom
Submitted on 21-07-2016
Nice, clean hotel, decent breakfast. Had a lovely, spacious room with balcony. Can't praise staff highly enough. Everyone so friendly and helpful, really made our stay here so enjoyable. Excellent location for walking to centre (10-15 mins), and bus stops close by if you want to use public transport. Some decent restaurants and cafes if you want to eat close to hotel. Florence hotels are pretty expensive, so this one is fantastic value... but here's why. As mentioned by other reviewers, the hot... Read more
from El Paso, Texas
Submitted on 24-07-2016
Words cannot describe how hospitable the entire staff was with our Gate 1 travel group. My husband and I were celebrating our 4th year Wedding Anniversary and San Gallo had a sweet surprise waiting for us in our room. All guests also received a welcome drink voucher. The breakfast was the best we had our entire vacation; everyone in our group agreed. The orange juice was fresh and the variety of food was excellent. The rooms were spacious and updated and I would definitely recommend this hotel w... Read more
from Boulogne-Billancourt, France
Submitted on 25-07-2016
The hotel is located about 20 minutes by foot from the Duomo and the city center in general. When we got there, we thought we would be tired of walking every day to the center, but in fact it was not a problem at all. Staff was kind and helpful (special thanks to the receptionist that spoke french :) ), breakfast staff great, barman very nice. Good restaurant recomendations near the hotel, if you don't wan't to walk to the center to eat. Room (207), was nice, quiet and clean. Really nothing bad ... Read more
from Tampa, Florida
Submitted on 25-07-2016
We were pleasantly surprised by this hotel in Florence. The hotels location was great - we were able to walk from the hotel to EVERYTHING in Florence. We walked to the Galleria dell'Academia, the Uffizi gallery, Ponte Vecchio, Piazzale Michelangelo, etc. The only time we took buses was from the train station to the hotel and back. We were surprised by how big the hotel bedroom was and how much space we had. Additionally, the free breakfast was phenomenal! Eggs, bacon, sausage, pastries, cereals... Read more
from Los Angeles, California
Submitted on 25-07-2016
First time in Florence. We had a great experience at this hotel. Staff were friendly, and available. We had a problem with our hotel suite where one of the bathrooms started to accumulate water on the floor (plumbing issue). Initially they tried to fix it, but didn't work out, so they moved us to another suite and provided a complimentary wine bottle for the trouble. It is in a good location with many sites within walking distance.
from Indianapolis, Indiana
Submitted on 26-07-2016
We had a wonderful stay at the San Gallo Palace. Our suite was actually two corner rooms that could be closed off from the main hall by an outer door, which was perfect for our family. Nice sized rooms, particularly by the standards of a smaller European hotel. A/C went out in our kids' room late one night, but we called the front desk, and they reset the computer and it came right back on. Our only minor complaint was that the mattress was too firm for our taste. Breakfast was great, and we enj... Read more
from Bel Air, Maryland
Submitted on 28-07-2016
Elegant and classy boutique hotel Rooms are incredibly spacious, modern and updated! Staff were friendly, warm and courteous. I miss it already. Walking distance from the museums, basilicas and shops. I am going back there with muy husband for our anniversary.
from Utrecht, The Netherlands
Submitted on 28-07-2016
Nice and clean rooms and the staff is really nice and help you with all your questions. Breakfast is fresh and it is simple but nice. The hotel is next to the center. It's a 15 minute walk to the center of florance. Next to the hotel is a nice coffee place where they have nice pastry.
from Aarhus, Denmark
Submitted on 28-07-2016
We only spend one night, but it was a very pleasant stay. The staff was kind and the woman in the reception who welcomed us was so helpful and showed us on a map where to go and what to see. The breakfast was so delicious and the coffee very very good!
from Madrid, Spain
Submitted on 28-07-2016
The hotel is ideal for visiting the city because it's near city center, 15min far by walk, and there is a lot of parking lots, if you has hired a car. The atmosphere is relaxing, the breakfast buffet is on the average and the staff are very kind
from Western Scotland
Submitted on 29-07-2016
When I book a "superior room" I expect something above the average. I don't expect alot but here it felt like a very very ordinary room. Slighlty outdated and really not alot round about it. Other than a very busy roundabout you step out onto from the hotel entrance. The hotel staff were all good and generally I could not fault anyone of them. They were welcoming and attentive. I suspect it is the staff who make the hotel as the rooms do not. It is further out from the main part of Florence than... Read more
from Athens, Greece
Submitted on 31-07-2016
Extremely clean and soundproof room, nice bathroom and great shower system, quite good wifi signal, rich and tasteful breakfast. Very helpfull personell. No elevator for some rooms though.About 15 minutes from the center of Florence.
from Greater London, United Kingdom
Submitted on 01-08-2016
The Hotel San Gallo Palace is a luxurious, warm and cosy hotel in the north of Florence. It is within easy walking distance of everywhere within the city and easy to get around. The staff are unfailingly polite and courteous who we could not speak highly enough of during our stay. Particular perks are the refreshments in the room and the discounts they have with local restaurants (in the Mercato specifically). We thoroughly recommend this place.
from Newtown Square, Pennsylvania
Submitted on 01-08-2016
Great location, OK room, delicious breakfasts and a wonderful staff. We booked the hotel, sight unseen, because of its proximity to the walking city in Firenze. No need for a bus or taxi to see the splendor of the museums, the Ponte Vecchio or Piazza Michelangelo, you can walk it...wear comfortable shoes! The room was clean and inviting, but small. We were on the 1st floor which can be sometimes dangerous, but we never felt compromised. I discovered at 2am that our TV did not work and when I cal... Read more
from Breda, The Netherlands
Submitted on 01-08-2016
Superb hotel with excellent customer service. They are highly professional. Room was sparkling clean but also the bathroom. A very clean hotel indeed. Has modern facilities. And a safe in the room. Lounge is really beautiful and depending on what time of the year you go, they have a beautiful front garden where you can relax under the shade of beautiful trees. The hotel is nicely tucked away in a quiet corner of the city. 25 mins walk to the center - Duomo We used the laundry service and it wa... Read more
from San Juan, Puerto Rico
Submitted on 01-08-2016
The hotel is very beautiful, with classic furniture and an elegant ambiance. The staff is friendly and helpful with tours you might like. The hotel is just outside the city centre. It's a nice, quiet, 15 - 20 minute walk to the the centre. If you don't mind walking, this will be just perfect. We loved it!! There are not many restaurants near the hotel, but the few available offer a great experience. If you like, you can eat at the city centre prior to returning to the hotel. We really enjoyed ou... Read more
from Windosr
Submitted on 02-08-2016
The room was beautiful and clean. Loved the location as it was close to several nice restaurants and within walking distance of the city center. Found the staff very friendly and helpful. Would definitely stay there again next time in Florence.
from Chicago, Illinois
Submitted on 02-08-2016
We had an absolutely wonderful stay at the San Gallo Palace Hotel! We walked into the centre of Florence everyday (takes about 15-20 minutes from the hotel). The staff were extremely kind and helpful, fab breakfast every day, very clean and well kept rooms / communal areas. Definitely would go back and stay again!
from Yonkers, New York
Submitted on 02-08-2016
We stayed at this particular hotel for three nights and I couldn't tell you how glad we are that we chose this establishment. We arrived a bit earlier then expected and allowed us to get to our rooms two hours early. the rooms are very nice and the staff very friendly. Mr. Lava is one of the best there that is always willing to answer any questions. He is extremely knowledgeable and is very well known in this town. A gentlemen... Parking is very convenient as well. Just about two city blocks len... Read more
from Chicago, Illinois
Submitted on 03-08-2016
Stayed for two nights. Initially we were in a Superior room which was a bit small - as we were three (husband and I and our child). Second night we paid for an upgrade to one of the suites - which was fabulous. Spacious - came with with a large private garden. Only issue was that there was a leak in the AC system - didn't affect the temperatures - a bucket placed by the concierge care of it. Walking distance (20 mins) from all the sights - Galleria Accademia, Uffizi etc. - there's an excellent ... Read more
from Stormville, New York
Submitted on 04-08-2016
Close enough to walk to everything, but at the outskirts of all the activity for some nightly relaxation. Great garden to sit with a nightly cocktail and relax from a day's adventure. Room was very nice, bathroom a little small, but clean. Staff was pleasant and the breakfast was very good. Overall, a great place to stay if you want to see everything, but be a just outside of everything at day's end.
from Kaleva, Michigan
Submitted on 05-08-2016
I booked this hotel based on reviews and even though I knew it would be considered out of my price range, I am still happy I went with this. It was my friend and I's first experience out of the country and the staff was more than willing to help us and make our stay relaxing. Everybody had a smile every morning and night, and they got to know us in the two weeks we stayed there. We were even seen off by one of the managers! They are definitely accommodating. The rooms were clean. You get complim... Read more
from Phoenix, Arizona
Submitted on 06-08-2016
Room was nice but small. Bathroom was nicely renovated with a rain head shower. Breakfast and the outdoor eating area was really nice. Only other meals there were snacks are the bar at night. Most of the staff were friendly and helpful. Only ran into one that wasn't.
from Abu Dhabi, United Arab Emirates
Submitted on 07-08-2016
Comfortable room. Interior is modern and cozy. Breakfast was so good and have of lots of choices. Staff was approachable and helpful . I will recommend this hotel for your stay in Florence. Enjoy your stay.
from Cincinnati, Ohio
Submitted on 11-08-2016
My Husband and I were visiting Florence August of 2016. San Gallo Palace is very clean, has friendly staff and a really nice breakfast. I loved sitting out in the courtyard every morning. This place is a ten minute walk to the train station which was great for us because we traveled to and from the city by train and took a day trip to Cinque Terre from the train station too. It is about a 15 to 20 minute walk to Duomo and anything else in the busy center part of town. That is what we liked ... Read more
from Milton Keynes, United Kingdom
Submitted on 11-08-2016
We don't usually do one base holidays but this 9 day break in Florence was excellent. The hotel is ideally placed to enable us a lovely stroll into the centre each day. The breakfast was plentiful each morning with friendly staff always available to ensure there was enough of everything available. The range of items for breakfast ranged from fresh fruit, cold meats, cakes, cooked sausages, bacon, scrambled eggs, boiled eggs, good quality fruit juices, a range of different teabags and good coffe... Read more
from Germantown, Maryland
Submitted on 11-08-2016
Hotel San Gallo Palace was a great find in an ideal location. We stayed three nights and the room was clean and comfortable. Breakfast was great with a good mix of hot and cold foods. The mimosas at breakfast was a nice surprise and a hit.
from London, United Kingdom
Submitted on 12-08-2016
Excellent Hotel, Staff were very helpful with good local knowledge. Receptionist was very polite and told us few good restaurant near the hotel. Hotel is 20 min walk from the Station. Rooms are clean breakfast is good. Overall I would recommend this hotel to everyone.
from
Submitted on 12-08-2016
Loved this place! The staff are super-attentive and knowledgeable - the concierge the first day we were there recommended we get our Uffizi tickets at the Archeology Museum which saved us hours of waiting. Later that evening, we got a dinner recommendation from the front desk that we took and it ended up being one of the best meals we had in Italy! The same concierge took time to write out a list of some of her favorite Tuscan towns to visit, and we had a wonderful time visiting several of her r... Read more
from Philadelphia, Pennsylvania
Submitted on 14-08-2016
Nice and clean facility , walkable distance from heart of the city. Though not the most swankiest hotel we lived in Italy, the friendly staff more than make up for it. Breakfast spread was good and the cappuccinos are delicious.
from Galway, Ireland
Submitted on 14-08-2016
Really nice hotel with extra friendly staff. We had breakfast in bed and have to say it was exceptional !!! The hotel is perfectly located , 15 minute stroll to central Florence - highly recommended . Complimentary coffee capsules & water just add the extra touch.
from London, United Kingdom
Submitted on 15-08-2016
Hotel was of a very high standard , fresh clean & decorated well . All the staff were friendly & helpful no question was too much trouble. The breakfast was excellent , great choice of fresh produce, cheese , meats, fruit , eggs, bacon, toast, bread pastries & cakes couldn't fault it.Perfect Thanks
from Funchal
Submitted on 15-08-2016
It was a short stay but the hotel has everything we need. Parking place for the car, room with all aminities we needed. It´s a short walk to city center (duomo) and all the staff was great. Breakfast should have a few diferent things but it was enought.
from Dublin, Ireland
Submitted on 15-08-2016
Very happy with this hotel. Staff were very nice. Breakfast had plenty of variety along with freshly squeezed orange juice. Room was lovely - clean, comfortable bed, nice ensuite. Air-con was controlled by hotel and could have been a little colder. About 20-25mins walk to centre of Florence. Wi-fi was very good also.
from Lisbon, Portugal
Submitted on 04-09-2016
Great space and great staff! The breakfast was also amazing! The hotel was a little far from the center but in 20 minutes you're in the duomo! The rooms were very confortable! Loved it and would come back
from Darwin, Australia
Submitted on 04-09-2016
Very friendly and helpful service from the staff, neat, tidy and clean rooms. Good breakfast, coffee and bar. Great location to explore Florence from - 20-30min walk to central Florence. Overall great stay.
from New York City, New York
Submitted on 05-09-2016
The staff was very helpful in assisting me with navigating the city. I never once felt shy about be able to ask them for assistance in anything. Room was clean and minibar restocked every day. The breakfast buffet was great and staff was ready and willingly to help for any custom requests as well. It's by no means a 5 start hotel, but gets a 5 start review as a 3 star hotel.
from Vancouver, Canada
Submitted on 05-09-2016
Our room on the first floor comes with a little private garden where we can have an afternoon drink sitting outside. Great way to relax during a tiring trip! Services are great too. However, their restaurant recommendations weren't that good.
from Centennial, Colorado
Submitted on 05-09-2016
We were very pleased with the size of the room and bathroom. We appreciated the mini fridge, keurig, free daily water, and the breakfast that was included in the price of the room. The bar on site had a lovely atmosphere and pleasant staff as well. A great place to stay, we plan to go back!
from London
Submitted on 09-09-2016
The hotel was a very nice presentable hotel, with nice spacious rooms and great breakfast and bar. The location was also excellent as it was in the quieter area of Florence yet very close to the centre!
from Glasgow, United Kingdom
Submitted on 09-09-2016
Lovely staff, very clean facilities and good choice at breakfast. In a quiet location 20 minutes walk into the centre of town. We were on the ground floor and very quiet. The staff were very friendly and helpful to book trips and give tourist advice that was relevant.
from Amsterdam, The Netherlands
Submitted on 09-09-2016
We had a very nice stay in San Gallo Palace. The room was spacious and the breakfast had a lot of choice! The hotel is not in the centre, but with a walk of 15 minutes you are on Mercato Centrale. Staff was also very friendly!
from Canton of Zurich, Switzerland
Submitted on 10-09-2016
Location was perfect, just where I wanted to be. Secured parking (underground) was available within a 5 minutes walk. Bathroom was clean and specious. The breakfast buffet was plentiful and the coffee tasted great - viva Italia! I would stay here again and I can recommend this hotel.
from Fort Mill, South Carolina
Submitted on 10-09-2016
We had the best time in Florence and a lot of it was due to our stay at San Gallo. Staff was incredible helpful and friendly! We travelled with our 3 and 1 years old and they went a bob and beyond to make them comfortable. Hotel is nice and clean. Only 15 min walk from the center.
from
Submitted on 12-09-2016
This was a very clean and comfortable hotel, within easy access to the centre of Firenze. Taking a taxi is not expensive if you have walked enough for the day. The help desk gave us some awesome suggestions for dinner and where always friendly. Breakfast was delicious and had variety (which changed daily). The beds where really comfy and the bathroom was a really good size with good water pressure. We had no issues with noise (inside or outside of the property) and would stay here again.
from Oklahoma City, Oklahoma
Submitted on 14-09-2016
We stayed here for two nights while visiting Florence. The location is great, by many bust stops. The staff is very friendly and helpful. Complimentary breakfast and water. They have a bar and a garden. Only complaints is that the bed and pillows made it hard for me to sleep.
from Athens, Greece
Submitted on 14-09-2016
A well situated 4 star hotel in Florence, just off the center of the city, only 1,5 km walk from the Duomo. Nice comfortable room but not so spacious breakfast room. Prefer the veranda. Breakfast was nice. Very nice staff always helpful and with a smile on their face.
from Dunfermline, United Kingdom
Submitted on 14-09-2016
Excellent hotel, would recommend it for anyone visiting Florence. Room was clean, good size, good decor and had everything you could want from air conditioning to comfortable bed and good size en suite which included a bath. Staff were very friendly and helpful, couldn't do enough for you and recommended some excellent Restraunts. Was our ruby wedding anniversary and there was a complimentary bottle of fizzy wine and nibbles in our room on arrival. Excellent buffet breakfast, with a really go... Read more
from Dublin, Ireland
Submitted on 15-09-2016
Hotel had no restaurant. The family beside us were very loud and there was a dog barking too. The breakfast was average. Breakfast staff were nice especially the head guy, went above and beyond to help guests needs. Hotel staff not very friendly, looked like they hated their jobs.
from Washington, United Kingdom
Submitted on 16-09-2016
Enjoyed our stay the staff were very friendly lovely sitting outside on the terrace enjoying a glass of wine at night. Rooms could do with freshening up but wouldn't put me off staying here again. All in all an enjoyable stay.
from Montreal, Canada
Submitted on 16-09-2016
We loved the hotel and it's close proximity to the center of Florence. Be prepared to walk 15-20 minutes with comfortable shoes and you'll be happy. Our room was spacious with a comfortable bed, pillows and an ensuite bathroom that was cleaned every day. Thank you for your hard work and smile Betty. Stephania and Daniele at reception were so welcoming and helped to guide with information about tours, restaurants, etc. Even suggested what bus to take for the magnificent views of Piazzale Michela... Read more
from middlesbrough
Submitted on 16-09-2016
Excellent hotel friendly and amiable staff good location 25 min walk to train station 15 min walk from Duomo and the square. Room was clean and tidy. Enjoyed the drink in the small bar . Bikes were available to rent
from Chester, United Kingdom
Submitted on 17-09-2016
This was a lovely hotel and the staff were very friendly. Would recommend to anyone and would stay here again. Gluten free options for breakfast - which was very helpful for our stay. The breakfast itself was also to a high standard.
from Oklahoma City, Oklahoma
Submitted on 18-09-2016
From the wonderful and knowledgable staff, to a wonderful breakfast buffet, and to top it off with superb cocktails from the bar, this hotel has it all! It seemed like there wasn't a thing that the front desk wouldn't do for you. They were so kind! The breakfast was good, standard European service (slow), however. The bartender was an excellent mixologist. He and I had a great conversation about old fashioneds, and I could tell he was more knowledgeable than I, which is rare. We'd love to stay h... Read more
from Utica, New York
Submitted on 19-09-2016
Hotel was very clean. Had a great breakfast buffet. Excellent staff. Close by a lot of restaurants. Everything is in walking distance too. Would definitely recommend this hotel. Would stay here again.
from Victor, New York
Submitted on 20-09-2016
My husband and I just spent 3 nights at the San Gallo and would recommend to others to stay when in Florence. The room was clean and large for European room, all the amenities and great buffet breakfast! The staff was very friendly and provided great recommendations. (Concierge Daniel was very helpful). Info given on check- in allowed us to set up some great excursions. Bar was very intimate and the mixologist was very knowledgable and it was obvious he loved his craft. All good things to say ab... Read more
from Alfreton, United Kingdom
Submitted on 20-09-2016
Accommodating receptionist that will give you a free city map and guide where to go and visit places, free printing of document and will book a taxi of your choice. Hotel is safe and good location, excellent breakfast, free wifi, free welcome bar drink and very clean hotel
from London, United Kingdom
Submitted on 20-09-2016
Florence is a very touristy destination, San Gallo is close enough to walk but then also experience proper Florence without the cameras. Hotel is great, big rooms and lovely staff. Would definitely stay here again.
from Birmingham, United Kingdom
Submitted on 21-09-2016
My husband and I had the most amazing time at the San Gallo Palace, the staff were beyond amazing and so helpful! We will be definitely be back hopefully soon! Thank you so much for making our honeymoon amazing!
from Liverpool
Submitted on 22-09-2016
Very friendly & polite staff. Rooms are cleaned and maintained every day to a good standard. Good & fresh selection of food for breakfast. Hotel is located off the main busy street, so ideal if looking for a good nights sleep.
from Dallas, Texas
Submitted on 23-09-2016
The San Gallo Palace was very comfortable and the spacious room with small patio was amazing after spending a few days cramped in a much tinier hotel room in Rome! The hotel staff was friendly and helpful and we enjoyed several drinks at the hotel bar as well.
from Reading, United Kingdom
Submitted on 24-09-2016
A warm and informative welcome awaited us when we arrived. The room was comfortable (bed, pillows, air con, heavy curtains, silence - all aided a good night's sleep). The hearty breakfast set us up for the day. Would definitely recommend this lovely hotel
from Newcastle upon Tyne, United Kingdom
Submitted on 25-09-2016
What a beautiful little find this was. Not a large hotel, just perfect. All staff very friendly and helpful from reception, breakfast to bar. Breakfast everyday was something to look forward to especially the pear cheesecake ! We loved sitting in the courtyard garden at night sipping our drinks next to the VW campervan. The hotel is about 20 minutes walk from the main city area with cafes, bistros and restaurants close by. Far enough away from the city centre to be peaceful and close enough t... Read more
from santa ana, United States
Submitted on 25-09-2016
We stayed in a suite at San Gallo Palace. The rooms were very large and had a balcony with a view of the Piazza della Liberta. Breakfast that came with the room was good, not great. The front desk and concierge staff are wonderful. Friendly, helpful in booking hard to get tickets to museums and dinner reservations. Would definitely stay here again.
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