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NH Firenze

Firenze (Florence), Italy (FLR)

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Based on 815 reviews
Room & Rates
Superior room for single use

Superior room for single use

1 Full Bed
172-sq-foot (16-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe room for single use

Deluxe room for single use

1 Full Bed
344-sq-foot (32-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe room

Deluxe room

1 Full Bed and 2 Twin Beds
344-sq-foot (32-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite for single use

Junior Suite for single use

1 Full Bed
258 sq feet (24 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite

Junior Suite

1 Full Bed or 2 Twin Beds
258 sq feet (24 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Double or 2 Single Beds

Standard Room, 1 Double or 2 Single Beds

1 Full Bed and 2 Twin Beds
129-sq-foot (12-sq-meter) room with courtyard views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
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Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

1 Twin Bed
118-sq-foot (11-sq-meter) room with courtyard views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
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Superior Room, 1 Double or 2 Single Beds

Superior Room, 1 Double or 2 Single Beds

1 Full Bed and 2 Twin Beds
172-sq-foot (16-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room, 1 Double or 2 Single Beds (Extra Large)

Superior Room, 1 Double or 2 Single Beds (Extra Large)

1 Full Bed or 2 Twin Beds
215-sq-foot (20-sq-meter) room with city views

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
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Standard Double Room Single Use, 1 Double or 2 Single Beds

Standard Double Room Single Use, 1 Double or 2 Single Beds

1 Full Bed or 2 Twin Beds
129-sq-foot (12-sq-meter) room with courtyard views

Entertainment - Free WiFi, 28-inch flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) available
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Superior Double Room Single Use, 1 Double or 2 Single Beds

Superior Double Room Single Use, 1 Double or 2 Single Beds

1 Full Bed or 2 Twin Beds
172-sq-foot (16-sq-meter) room with city views

Entertainment - Free WiFi, 28-inch flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior Double Room Single Use, 1 Double or 2 Single Beds (Extra Large)

Superior Double Room Single Use, 1 Double or 2 Single Beds (Extra Large)

1 Full Bed or 2 Twin Beds
215-sq-foot (20-sq-meter) room with city views

Entertainment - Free WiFi, 28-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Standard room for single use

Standard room for single use

1 Full Bed
129-sq-foot (12-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard room

Standard room

1 Full Bed and 2 Twin Beds
129 sq feet (12 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Superior room

Superior room

2 Twin Beds
172 sq feet (16 sq meters)

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Single Room

Standard Single Room

1 Twin Bed
118-sq-foot (11-sq-meter) soundproofed room with a balcony

Entertainment - Free WiFi, flat-screen TV with satellite channels
Food & Drink - Room service and minibar
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
NH Firenze
Piazza Vittorio Veneto 4/A, Florence, Italy 50123

Rooms
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Amenities
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 815 reviews
from Belfast, United Kingdom
Submitted on 08-05-2016
Near train station - easy walking distance. Quite a bit outside the city centre though, maybe a 30minute walk, although you get to stroll along the river on your way! Excellent breakfast buffet - huge selection of foods with fresh juice and good coffee. Rooms were spacious and had good air conditioning. Staff at reception were very helpful with maps and directions. No complimentary water in the bedroom though! Otherwise an enjoyable stay.
from Indianapolis
Submitted on 11-05-2016
Rooms were clean. Breakfast was good, but wait staff somewhat pushy (both at the restaurant and at the bar). Arrived a day late due to a missed flight (airline delay in Paris), but the hotel insisted on charging the full night's room rate as the penalty charge.
from Schilde, Belgium
Submitted on 12-05-2016
Easy and friendly check-in and out. Clean and good rooms. Overall good place to stay! Close to the centre. Parking lot in front off the hotel. Long wait on the elevators. Nice staff. Good breakfast. Can recommend it!
from Orange, California
Submitted on 12-05-2016
Good value for what we received. Decent location, close enough to access bus and local transport. Extremely close to Arno river which is super bonus. Food is amazing even with limited selection. Staff was very nice. My room had wood black splash that was moldy from water. Hotel is overall dated but clean enough.
from
Submitted on 22-05-2016
i've been there for pitti fair. the atmosphere is really quiet and it's not so far from the center if you like to walk. it's on the Arno river, so you can enjoy. the staff is really professional and supportive.
from
Submitted on 07-06-2016
Just completed a 3 night stay. We had a room on the 5th floor, no water pressure whatsoever for all three days. We literally were unable to rinse the soap out of our hair. Also, the very small amount of water which was trickling out of the shower head would turn scalding hot for a full 90 seconds approximately every 2 mins. So frustrating. Also, the breakfast had fresh fruit mixed with reused, spoiling fruit. Eggs tasted very strange. My husband selected a roll, it was hard enough to play soft... Read more
from
Submitted on 09-06-2016
This hotel was very clean and modern. Comfortable beds and roomy bathroom. The breakfast in their restaurant was very nice. The staff was not rude, but definitely cool and not helpful. We enjoyed the bus tours, but would probably not spend any more time in Florence. We were there for two days and then took the train to Rome.
from Helsinki, Finland
Submitted on 12-06-2016
Room nice and clean but slightly cupboard like due to small size and window. Receptionist was very kind and helpful. Due to a cold I decided to have dinner in the restaurant, this I normally avoid. Should have done it this time also. Very basic food, small portions, icy personell and a FAT bill.
from Haslemere, United Kingdom
Submitted on 20-06-2016
Having read some reviews I was slightly concerned about what to expect and I could not have been more happy. On arrival the lady on reception was very friendly and checked us in even though we arrived early. She checked what we needed in terms ofca childs bed and showed us a map off the city. She also chatted to our child and was very nice. The room was great, super modern with a great comfortable bed and pillows. Great tv mini bar and fantastic bathroom with double sink bath and shower. G... Read more
from Plymouth, Minnesota
Submitted on 27-06-2016
Talk about exceptional, we were made to feel at home immediately! Within a half an hour Saber and Taoufik the bartenders gave us fresh cold water, found out that there was a Birthday in our group. They opened a bottle of champagne and cake for all 15 of us. Rooms are fantastic, excellent service. A place to remember in Italy.
from Hyderabad, India
Submitted on 28-06-2016
Extremely friendly staff at the reception Helpful and quick The hotel is well located. Alongside the canal close to the tram station and the main station is 10mts walk Large rooms with all the amenities Good breakfast Ideal for a vacation Not expensive Would stay here if I am back in florence
from Manchester, United Kingdom
Submitted on 29-06-2016
The hotel is perfectly situated within the town of Montecatini, has spacious gardens and its own pool area with bar. There are also tennis courts and a spa for the more energetic. The frontline staff were superb in their efforts to give info and make your stay as pleasurable as can be. The restaurant is beautifully presented and our room was spacious and well appointed. Train travel is cheap, clean and on time, and The Italian we met were courteous and pleasant. All in all a great choice in a pr... Read more
from Derby, United Kingdom
Submitted on 02-07-2016
The NH Firenze is perfectly located near the river Arno and from there, taking a left it is a 15-minute walk along the river to Ponte Vecchio. The walk from day and night is beautiful. If you venture right there will be a mini-market and a cash machine just conveniently a couple of minutes away (not that you should need the market). For those travelling from Pisa by Bus/Train, the hotel is just a 10/15 minute walk and is easy to find, especially from a map. (We travelled by train on arriving... Read more
from Ankara, Turkey
Submitted on 10-07-2016
Room was quite big and clean. Breakfast very nice. Walking distance to everywhere. Helpful employees. In short we advise every family..Wifi was good. There is a tram station 200 meters away for reaching outer places of Firenze. Hot shower and cold air conditioner works good.
from Phoenix, Arizona
Submitted on 11-07-2016
Not impressed. Poor check in service. Took a long time and our room was still not clean and ready at 1530 hour. Upon getting into the room, found 5 large flies in our room. A bit dated decorations. Breakfast was great buffet style and had good variety. Dinner pasta with sea bass was a bit underwhelming with not able to satisfy ones' appetite. Location was not the best, and away from city center. However, Close to train station of Santa Maria Novella, just one stop, away with a light rail.... Read more
from London, United Kingdom
Submitted on 13-07-2016
Had a very enjoyable stay at the NH Hotel Firenze again, and will continue to use the hotel for my business trips. Clean and good size rooms, hotel staff always willing to offer service and help. Good location for easy access to the city and outside, convenient for both driving or travelling by the local transport services. Good IT services for work and help in getting around Florence during out of work hours.
from
Submitted on 14-07-2016
Upon arrival hotel receptionist was very friendly, informative on local attractions and gave sound advise on how to get the best from our stay in the city. The room was the standard double, nicely funished with a large bathroom (big walk in shower and seperate bath). The rooms were very clean and cleaners were very friendly and busy as we passed them in corridors daily. Breakfast was very reasonable, lots of juices and expresso coffee machines which were good, not many items cooked just some mea... Read more
from jersey
Submitted on 20-07-2016
Two nights here with family on the 19th and 20 th July 2016. Nadine at the reception was brilliant. She was very courteous and helpful. Great room with facilities. She made us all feel very welcome. Breakfast could be better and so could a few aspects of the house keeping. The tea bags and coffee sachets were not always replaced when the room was serviced. The sliding door of the cupboard was tough to move. But overall we had a great time and would certainly be back.
from Fort Myers, Florida, United States
Submitted on 24-07-2016
We did a 3 city vacation. This hotel was sandwiched between two extraordinary hotels, Sofitel in Rome and Hotel Danieli in Venice. The room was huge, especially by European standards. Coffee in the room was instant, yuck. The staff was friendly and courteous and the bar had pretty good prices for the adult beverages. The breakfast buffet was nicely stocked. They have a coffee machine in the breakfast area that you could have your coffee made several different ways. The biggest problem I had wa... Read more
from Hk
Submitted on 25-07-2016
The hotel gave a limited number of towels and toiletry supplies. During travelling, we were busy and were not able to complain or follow up. However, I was not happy that for a room with 2 or 3 beds, they had 1 bath towel. Service - generally efficient, though not always friendly.
from Belfast, United Kingdom
Submitted on 26-07-2016
We didn´t enjoy our stay at NH Firenze. When we checked in they told us that a double reservation had been made. We were on our honeymoon so obviously didn´t book two rooms for the same stay. We were charged for the two bookings. After spending four days discussing the problem with the staff they agreed to refund 50% of the second room. We are not happy with this decision. Our entire stay at NH Firenze was uncomfortable, dominated by worries that we wouldn´t get all our money back, conversati... Read more
from Caracas, Venezuela
Submitted on 27-07-2016
Great place to be. Tram line to train station in about 5 min or walk about 15 min to get to the action. Staff is not that friedly only the girl at the front desk dark hair is very nice. Breakfast is great and rooms are very comfy
from Melbourne, Australia
Submitted on 29-07-2016
Hotel is about 10 minutes out of the centre of town. Quiet location. Staff very helpful and good with local knowledge. Rooms were clean and bathroom was big and functional. The room service was good and prompt. Bed was comfortable and wifi was strong. Breakfast was adequate. Good place to stay
from Chorley, United Kingdom
Submitted on 29-07-2016
The hotel is perfectly situated, far enough from the madding crowds but just one stop on the tram from central station (1.20E) and 1minute from a lovely 15 minute walk beside the river to Ponte Vecchio, Uffizi Galleria etc. On arrival the reception staff were wonderful and made us feel very welcome. Our room was on the 3rd floor and we could not fault it, very large, excellent comfy bed, very efficient aircon, ensuite with double sink etc, and the servicing of it by the staff was superb. Breakfa... Read more
from Florence, Italy
Submitted on 03-08-2016
The room was good quality and staff very hospitable. However, the free internet provided by the hotel was extremely slow. We paid additional amount to upgrade the Internet. Despite this the Internet was extremely slow. The management can upgrade the breakfast. We stayed for 6 days and there was no change in the breakfast menu. The tea coffee machine produced sub standard coffee.
from Busselton, Australia
Submitted on 05-08-2016
The NH Firenze location is great, only two tram stops from the main train station and a 20 min walk to Ponte Vecchio. Lovely rooms, very comfortable and clean. The breakfast buffet has a lot of choice and was very enjoyable. The staff are friendly and helpful. We would definitely stay here again.
from Riyadh, Saudi Arabia
Submitted on 07-08-2016
Very good hotel with nice staff ,the rooms are clean and comfortable (the nice decorated rooms with bigger balcony are in the sixth floor only) the lobby need some renew because it looks old ,we didn't like the breakfast because the breakfast area full with flies !! The housekeeping are very nice, they don't have Iron in the room so when you want you have to cross the lobby to go down stairs to the iron room which is not nice to walk through with ur clothes I prefer if they replace the iron room... Read more
from Cannes, France
Submitted on 09-08-2016
The overall experience was very good. Since the arrival the staff took care of every request I had, from the car best parking place to the places to visit. The room I stayed is spacious, nicely decorated and clean. The bathroom had both bathtub and shower facility and included all amenities. The breakfast buffet is great and offers a variety of choices for every need. The hotel is located near the river; the walk to the city centre is pleasant and offers immediately a lovely view to the Ponte Ve... Read more
from Chester, United Kingdom
Submitted on 11-08-2016
We left wondering why this hotel was 4* and not 5!!!? We walked to the hotel using google maps on our phones and it was very simple and easy to find. On arrival the receptionist spoke great English and was able to check us in a little early which was lovely to hear. Very friendly and helpful. Our room was gorgeous. A queen-sized room, really lovely interior, the wallpaper was beautiful and felt really luxury! Really appreciated the dressing gowns and slippers and the bathroom was clean and large... Read more
from Edmonton, Canada
Submitted on 13-08-2016
My wife and I just finished a three night stay. From the reviews we were expecting a lot better. Here is a summary of our experience. Pros: We found this hotel to be in a great location. 15-20 minute walk from most of the main attractions/shopping. Also about a 15 minute walk from the central train station. When we checked in the front staff was also helpful in recommending some places to go/tours to book. The morning breakfast was also ok. Pretty standard buffet breakfast from what we experien... Read more
from Tucson
Submitted on 15-08-2016
Three of us shared a room (grown daughter on a rollaway) for 5 days at this great hotel. It is away from the center of Florence, but not so far as to be a problem. In fact, it is right on the C3 bus line which we used often. We liked that it was quieter than in Venice. Also the food was terrific. We ate dinner twice there and were very pleasantly surprised at the high quality. Really top-chef items! Breakfast was great with a variety of selections. The only down side was that coffee (wit... Read more
from
Submitted on 29-08-2016
My husband and I are staying here for three nights. I can say this hotel is not too bad. Appears to be clean and updated. My complaints with this hotel are this: they are chintzy with towels and we were given a bottle of prosseco upon arrival (it's our honeymoon), and we did not open it the first night. This evening, we came back to the room to find it gone. My husband called the front desk to ask why they took the bottle, and he has been on hold for ten minutes while she checks with housekeepin... Read more
from Worcester, United Kingdom
Submitted on 31-08-2016
We stayed for 6 nights in May, We had booked a double and it was lovely, clean, modern, bathroom great with good bath and shower, had a balcony overlooking park with gorgeous scent from the lime trees which line the road. Unfortunately we had a bit of a pong coming from the air-con. unit which we reported and they fixed, then the pong returned. They then moved us to the presidential suite for the last 2 nights which was absolutely fabulous with great views of the city from the wrap-around balcon... Read more
from Mumbai
Submitted on 01-09-2016
A km away from the station but the property is decent with facilities , rooms are clean Breakfast was good, staff is good also since I was a solo Traveller , didn't look at other facilities But it's a bit away from tourist places , a decent 2 Kms In the night the area gets empty as against the tourist locations but since it's near the river it is well lit
from Northern NJ
Submitted on 04-09-2016
The hotel is new and beautifully decorated. The staff is extremely helpful with maps and information about how to get around with public transportation. Breakfast is good with many options for a great start to the day. While the public transportation is near the hotel, finding the way back with public transportation led to a lot of walking back in the evening. We enjoyed the hotel but would probably stay closer to the centers of activity in the future.
from Cheltenham, United Kingdom
Submitted on 08-09-2016
We booked through LastMinute.com without knowing which of the NH Florence hotels we would be assigned. Slightly disappointed to be given the American which is about a 30 minute walk into the city. There was also some confusion over our booking, with the receptionist telling us we were in the wrong hotel. The room was modern, clean and very comfortable with a massive double bed. A big improvement on the two singles pushed together we'd experienced in most of Tuscany.
from East Brunswick, New Jersey
Submitted on 13-09-2016
I chose this location because it was in the neighborhood my daughter was living. We were able to walk most everywhere. Our room included breakfast daily which was plentiful. Our room was modern and clean, not cluttered. The staff was helpful and friendly. We would stay there again.
from Somerset, New Jersey
Submitted on 16-09-2016
My husband and I stayed at the NH Firenze for a week when we visited Florence. It was wonderful. The hotel was spotless, the staff was friendly and helpful, the location was great. The breakfast was more than adequate. We will stay there again.
from Wa. State
Submitted on 20-09-2016
This is a very modern hotel. It was a nice change. The room was relatively large, and the bed was very comfortable, IN fact it was the only truly comfortable bed we had in the four hotels we stayed at while in Italy, We were on the top floor so we had a nice patio outside our room overlooking the park to the north and the river to the west, The breakfast was very good, There were a few minuses. The hotel was about a 1 mile walk from the city center, This is not a huge deal but after ... Read more
from Milano
Submitted on 25-09-2016
Typical "international" style but good service, nice room and good position near the center. The new roof garden on the 6th floor is really nice, good atmosphere and amazing view to firenze and tuscany landscape.
from Amman, Jordan
Submitted on 26-09-2016
It was the best hotel that we stayed in our whole trip to Italy. They have a wide and variety of items for breakfast. The rooms were very clean, the front desk staff were very helpful and polite. the location is also great, very close to Novella Station I strongly recommend this hotel for anyone planning to visit Florence
from
Submitted on 26-09-2016
Clean rooms, comfortable beds, super friendly staff and a great complimentary breakfast. Location was just close enough to take in Florence but enough removed from the hoards of people! Highly recommend.
from Austin, Texas
Submitted on 28-09-2016
Highly recommend this hotel. It is located conveniently a half mile from the train station, easily accessed via taxi, bus, or local tram. Bed was super comfy after long days of exploring Florence, and housekeeping staff did a good job of making up the room each day. Very welcoming and friendly staff at the front desk helped us with local maps and directions to various places. They went above and beyond for me, taking time to locate and hold onto some small gifts I had left in the room. We return... Read more
from
Submitted on 01-10-2016
Stayed here for 7 nights and found it an excellent hotel. Rooms were a good size and very comfortable. Great choice for the buffet breakfast , ranging from cold and hot. Excellent staff who could not do enough for you and reception were extremely helpful for advice and booking trips.I would certainly use nh hotels again
from London
Submitted on 04-10-2016
The hotel is not badly located, a bit outside of the historic centre and away from the crowds of tourists. The staff is friendly and helpful but amenities are a bit outdated and the decoration very plain, it makes it a soulless international hotel lagging behind luxury hotels from the main chains. It seems more like a 3 star hotel, the communal parts are clean but without charm and would need some refurbishement. The restaurant was fair but below what one can expect from a 4 star hotel, the fitn... Read more
from Lugano, Switzerland
Submitted on 05-10-2016
I am visiting firenze for work every week, and I decided to try a different hotel, turns out it was a big mistake. There was a problem with the light switch and the light in the hall way that could not be switched off, and despite calling reception over a period of 90 minutes, all after midnight, and despite two visiting staff members, the problem could not be solved. The attitude of the staff at reception was totally disrespectful and they couldn't care less. I was pleading for a different room... Read more
from Medford nj
Submitted on 07-10-2016
Need to return bathrobe use to all rooms.Staff was really helpful, but unable to use my 15% coupon from last review. Convenient location. Room very clean and breakfast superior as usual. Stay very pleasant.
from Guatemala
Submitted on 12-10-2016
Our stay at this hotel was very pleasant, the rooftop bar is a great excuse to have a few drinks at sunset. Restaurant is a very good choice for dinner, although is a little bit expensive, it's worth it. It offers a complete and tasty breakfast.
from Taby, Sweden
Submitted on 16-10-2016
We spent at NH Firenze three nights in October. At check-in we got room 540, which was large, clean, well furnished and had a nice view. However, when we came in, we felt a bad sewage smell and we tried to air it away by opening the window. When we entered the room the next evening, after being away the whole day, the smell felt even worse and stronger, but it was too late to start discussing this with the staff. On the following morning we complained to the receptionist, and we were moved to a ... Read more
from Bucharest
Submitted on 25-10-2016
I've booked 4 nights to hotel NH Firenze to also try a visit in Florence during autumn. The period was October 17th till October 20th. First of all for those who might think second half of October could offer a lessening of congestion to this beautiful city, they are wrong. The city was incredible crowded with several groups of tourists. We could not even give a try to stay at huge lines to Dome, to Ufizzi gallery, David and so on. But let's speak a bit about the hotel NH Firenze. This is the t... Read more
from Sola Municipality, Norway
Submitted on 25-10-2016
This hotel was very nice. The room (number 222) was very quiet and peaceful, and very clean. Had everything I needed. A nice and good bed. Large bathroom. Safe deposit box and clean room. Be prepared to walk a long distance (about 4 km) to the city - or use some taxi money. The walk along the river is however a nice walk. Some super shops along the road.
from Aachen, Germany
Submitted on 29-10-2016
We stayed for 8nights at the NH hotel this months. It was not only clean and comfortable everything was just right for us. On our arrival at the hotel we received a very friendly welcome from Nadine, who turned out to be a star during our stay. It took as exactly 20 min to reach the Ufizzi gallery along the Arno from the hotel, but if you take a detour through the little side streets and look at the shop windows along the way it might take you a little longer. Our rooms were spacious and the be... Read more
from Miami Beach, Florida
Submitted on 01-11-2016
We went to Italy for our Honeymoon and Florence was our second stop! The city is so beautiful, you can stay anywhere and you'll be happy! We decided to go with NH Firenze. The hotel was very clean and the staff was friendly! We booked the Junior Suite and it didn't feel like a junior suite as it felt bigger (can't complain). Our balcony was huge! Probably the biggest balcony we've ever been on, and of course the view was just breathtaking! To get to the main tourist spots, you will take a very... Read more
from Plano, Texas
Submitted on 05-11-2016
The hotel was was just perfect. It is quiet which made sitting on the balcony so relaxing. Very near tram station but an easy walk to the main attractions. Staff could not have been more friendly, helping us with all our questions. Room was spacious, comfortable and so nice. Very good breakfast buffet included. I asked the bartender for an Italian drink and she introduced me to a Spritz, an orange colored slice of heaven. She told me it was her favorite drink. You will feel like you are in some... Read more
from Chester
Submitted on 24-11-2016
A good standard of hotel. Very helpful staff, particularly Nadine on reception. Superior room, comfortable and a good size; well equipped except for no seats on the balcony and not enough hangers (same as every other hotel)! Although more were provided quickly when I asked. The welcome platter was a nice touch. The breakfast buffet was very good. The public areas were over heated (for us anyway). An information sheet in room would be useful. 20 minute walk to the Ponte Vecchio; you could walk 5 ... Read more
from
Submitted on 27-11-2016
We loved this hotel. Modern contemporary, spacious, friendly staff. Walkable (20 minutes) to main attractions. Great hotel if you are visiting with family or as a couple. Clean. Friendly staff. Great hospitality. Hot breakfast included and was excellent.
from
Submitted on 28-11-2016
Comfortable hotel and great service. The breakfast has little variety and very repetitive. The location is not the best. The hotel does not have its own parking lot as informed. There is a public car park that pays on average 25 to 30 â?¬ / 12h and there are many beggars that annoy you a lot.
from Kissimmee, Florida
Submitted on 01-12-2016
We stayed for 3 nights on our honeymoon as part of a package. The hotel is close to the train station and a garden for a nice stroll and about 40 minutes walking to the David statue. We walked everywhere, including up to Piazza Michelangelo. The hotel itself is contemporary styled with adequate rooms. The shower didn't really have anywhere to put toiletries which was a bit odd but overall the room served our basic needs. The staff was very helpful and made the stay there worth it by being amazin... Read more
from Dallas, Texas
Submitted on 02-12-2016
This property is a fifteen minute walk from Santa Maria Novello train station. My stay was two nights and three days. The room and bathroom are well appointed and the lighting is particularly nice. Room has a safe and wall mounted television. Free breakfast each morning was very enjoyable. City center is a twenty minute walk along the River Arno. The hotel employees were very friendly. I highly recommend the hotel.
from Milan, Italy
Submitted on 04-12-2016
I've been here several times and it's always like the first one. A nice and kind staff let this beautiful hotel being a unique place in Florence where your accomodation is warmly suggested. A special statement worths to be mentioned for their restaurant. Here you can get the real taste of Italian food together with the best wines in town
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