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Il Salviatino

Firenze (Florence), Italy (FLR)

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Based on 688 reviews
Room & Rates
Deluxe Double Room

Deluxe Double Room

1 king bed
409-sq-foot (38-sq-meter) room with park views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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0B

1 bed
592 sq feet (55 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Double Room, View (Dome)

Deluxe Double Room, View (Dome)

1 king bed
323-sq-foot (30-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite

Suite

1 king bed
807-sq-foot (75-sq-meter) individually decorated room, patio with park views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Exclusive Suite

Exclusive Suite

1 king bed
786-sq-foot (73-sq-meter) room with park views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Double Room, View (Dome)

Classic Double Room, View (Dome)

1 king bed
269-sq-foot (25-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Exclusive Junior Suite

Exclusive Junior Suite

1 king bed
538-sq-foot (50-sq-meter) room with park views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite, View (Dome)

Junior Suite, View (Dome)

1 king bed
431-sq-foot (40-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite

Executive Suite

1 king bed
1184-sq-foot (110-sq-meter) individually decorated room, balcony with city views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Studio Suite

Studio Suite

1 king bed
969-sq-foot (90-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite (Family)

Junior Suite (Family)

1 double and 2 sofa beds
538-sq-foot (50-sq-meter) room with park views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Classic Double Room

Classic Double Room

1 king bed
301-sq-foot (28-sq-meter) room with park views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite

Junior Suite

1 king bed
538-sq-foot (50-sq-meter) room with park views

Relax - In-room massage available
Entertainment - Free WiFi, 37-cm LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Phone, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Il Salviatino
Via Del Salviatino 21, Florence, Italy 50137

Rooms
Make yourself at home in one of the 45 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this Tuscan-style hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary full breakfast is served daily.

Business, Other Amenities
Featured amenities include limo/town car service, express check-in, and express check-out. Free valet parking is available onsite.

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Know Before You Go

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 7 nights. This tax does not apply to children under 8 years of age.

The charges below are included in your overall room price:

  • Resort fee
The hotel resort fee includes:
  • Breakfast
  • Pool access
  • Spa access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Breakfast
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Poolside Bar
  • Porter / Bellhop
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 688 reviews
from Port Orange, Florida
Submitted on 10-04-2016
Gorgeous hotel! Overall a great experience! We were greeted with champagne and a plate of strawberries which was so sweet. Each room is different which makes this hotel so unique. Our room had an absolutely enormous walk in closet, all wooden. It was so nice. Our breakfast was included in our rate and we really enjoyed eating in the 'library.' I do have to say that the waiters and waitresses did not work well under stress and were not very friendly when we asked for refills. Other than them, the... Read more
from Austin, TX
Submitted on 17-04-2016
On our recent trip celebrating our 30th wedding anniversary, we had the pleasure of staying at the Il Salviatino, just outside of Florence. From the sparkling wine and strawberries that greeted on us on arrival, to the room upgrade and champagne awaiting us in our room - gifts because of our anniversary - to the lovely included breakfasts served in a library, to the afternoon snacks and wine served on a balcony overlooking Florence, this hotel far exceeded our expectations. My only regret is tha... Read more
from Seattle
Submitted on 03-05-2016
Set in lovely gardens in the hills above Florence this beautifully restored hotel is a respite from the crowds & heat of Florence. They have a shuttle to the center of the city. Service is attentive if a little quirky, all adding to the charm of this beautiful hotel. Chef creates delicious dishes served in the summer, on the terrace.
from Toronto, Canada
Submitted on 16-05-2016
Beautiful location, and surroundings. Had a shuttle available to go to the city, which was very convenient. Great breakfast, service, and ambiance.. Would be even better during summers as the weather was a little bit chilly in April. Lot of outside space to relax, enjoy and good for walks around the area.
from London, United Kingdom
Submitted on 18-05-2016
We had a great few days at this hotel with very friendly staff, good quality of breakfast, lunch, dinner (and great service), the room was spacious and clean (and quiet) and the hotel itself is a very pleasant resort like place, with a nice pool and beautiful gardens and possibilities to walk around. The views are great (of Florence) and the hotel is located 10 min drive from the centre and is indeed a very nice place to stay at! Would love to come back!
from Singapore
Submitted on 02-06-2016
Big double ceiling bedrooms rooms, great service and incredible setting looking over Florence. Breakfast and dinner with that view was charming along with afternoon cocktails. I didn't want to leave and count me in next time Im in Italy!
from TequillaRidgeCrew
Submitted on 15-06-2016
The Hotel il Salviatino is an grand and magical escape. This my third stay at the Hotel and once again an large but worthwhile indulgence. The setting and cuisine are outstanding! The service was a bit off of perfection this visit, but still great. If you stay, take a stroll around the property during the day or at night! The pictures and views of Florence are exceptional!
from
Submitted on 16-06-2016
It is a perfect hotel to experience the tuscan beauty while still being close to the city. The service was 5 star. The views and grounds were beautiful. It was a 15 min free shuttle that ran every hour to in front of Duomo (central Florence) btw 9:30-8. or a quick cab ride. We debated staying here or 4 seasons and so glad we picked here. Spend an extra day just enjoying the pool and spa. The delicious breakfast on the terrace overlooking city was perfect. Lovely place for a honeymoon as was... Read more
from London
Submitted on 28-06-2016
Having spent 'top dollar' at Il Salviatino for a room and a suite during a long weekend visit to Florence with friends at the beginning of May 16, we were hugely disappointed at not finding a lavish breakfast buffet and/or exquisite a la carte menu, but some beautifully arranged frugal offerings on individual silly little trays! although we were told we could order other foods, there was no menu and having to 'think on our feet' we requested smoked salmon which they didn't have. Blatant money ... Read more
from London, United Kingdom
Submitted on 02-07-2016
We cannot recommend this hotel highly enough. We stayed here for the last week of our honeymoon in Italy and it certainly did not disappoint. From the moment we arrived, we were greeted with drinks by friendly and attentive staff who could not have done anymore for us and it stayed like that until the moment we left. The service really was the best we have ever had. The hotel itself is a beautiful building set back in the peaceful hills of Florence with stunning views of the City. Breakfast on t... Read more
from Austin, United States
Submitted on 06-07-2016
We spent 2 days in the city then retreated to the hills for 3 nights at il Salviatino. Absolutely gorgeous hotel. Stunning grounds and beautiful views of Florence especially from our 3rd floor suite. The front desk staff was excellent providing us with great recommendations for dinners. The room was beautiful - however a little inconsistent - no washcloths on the first day- water was provided by our beds the second day but then gone even though we didn't drink it. The wait staff at breakfast,... Read more
from Dubai
Submitted on 07-07-2016
The drive up to the property was stunning, it is set within a beautiful secluded location with amazing views, even though it's technically 15mins from the town centre you feel like you're miles away. When we first checked the hotel manager had upgraded us and asked if we wanted to have a drink whilst we waited for our room to be ready. We sat outside, it has just started to drizzle and admired the amazing view. The room (double deluxe) is beautiful and luxurious, though upon closer inspection yo... Read more
from London, England, United Kingdom
Submitted on 08-07-2016
We loved this beautiful hotel with stunning gardens, refreshing swimming pool, large rooms with high ceilings and fabulous views of Florence. We were there for a birthday party and the atmosphere, service and food for the 30 guests was superb. The only small negative point in my opinión would be the breakfast included in the price of the room. We were given no choice but a plate of mortadela (which I hate), some pastries, yoghurts ,and pre-cooked scrambled eggs in a tiny pot. The choice of brea... Read more
from London
Submitted on 10-07-2016
We stayed at Il salviatino for four nights as part of our honeymoon. There was at first a large feeling of space. With just a few dozen rooms but many large open communal areas, there is space to roam around and feel at home. The rooms had all the mod cons yet have some of their original features. Breakfast (included) was healthy and large. The pool is nice, but not all the gym machines worked. It has to be said that the hotel restaurant is around 50% more-expensive than restaurants in the city.... Read more
from Brussels, Belgium
Submitted on 13-07-2016
I found out about this hotel through their really good communication on social media (congrats for that, Salviatino staff). This was probably my most awaited moment of our Tuscan tour! The hotel is just so luxurious, there is really nothing to say except "wow". The interior is extraordinary, the location outstanding. Food is innovative, local, fresh and delicious, well presented. Staff is incredibly friendly. If you are as obsessed as me with beautiful places , I urge you to GO! However I think... Read more
from State of Sao Paulo
Submitted on 18-07-2016
Il Salviatino is a luxurious hotel in old historical villa in Fiesole. The villa was completely renovated and staying there was a memorable experience. From the breakfast served in a room overlooking the garden to the beautiful decorated rooms, it is a truly wonderful experience.
from London, United Kingdom
Submitted on 28-07-2016
We are at the end of our mini honeymoon at Il Salviatino - we stayed for 9 nights to relax straight after our wedding. Parts of our trip have been amazing and others a little less so! Amazing: The setting: The hotel has a beautiful view, gorgeous grounds and a secluded pool area. The setting is stunning & a lovely, quiet retreat compared to the buzz of Florence itself. The room: We were upgraded to the Marcello Suite and this is a wonderful room with great views and a bath on the mezzanine ... Read more
from London, United Kingdom
Submitted on 31-07-2016
Il Salviatino is beautiful, you cannot deny that. The rooms are very well decorated, the pool is beautiful and the breakfast is very special. However, for the money you have to pay, we found it lacking. Some of the facilities are quite poor, the gym isnt worth visiting. All the people are very lovely, and the service is amazing, but from my point of view, there are better hotels for less money in Florence. Its not worth the money at all, and due to a lack of facilities, you just end up leaving a... Read more
from London, United Kingdom
Submitted on 31-07-2016
I stayed here with my mother for 9 days at the end of June and beginning of July. Firstly, the hotel has breathtaking views over Florence. It's got beautiful gardens (see photos - no filter!) and is away from the buzz of the city but close enough for a 10-15 minute taxi ride away. The hotel provide a shuttle between the hotel and the Duomo throughout the day which we found extremely useful. Breakfast was wonderful and changed everyday. It was a 'personal buffet' which was a large tray brough... Read more
from Melbourne, Australia
Submitted on 06-08-2016
We stayed at Il Salviatino for 3 nights in July. The hotel and the grounds are like a piece of artwork, with stunning details everywhere you look, from the view overlooking Florence and the Duomo, to the library, and the beautiful understated room we stayed in. Il Salviatino provided free parking and a free shuttle bus into Florence which was awesome! It meant I could avoid driving in Florence almost completely. Also shuttle bus pick up until 8pm. The breakfast was unique, in that they served ... Read more
from
Submitted on 09-08-2016
We stayed at Il Salviatino for 4 nights. It wasn't enough, 2 weeks may not be enough either. What a lovely time we had with great views, amazing food and wine and friendly staff. The rooms were spacious and comfortable. You're tucked away at the top so you can see a stunning scene of the city. The library is just awesome! Perfect to sit and relax while looking at some amazing books. They offer a shuttle bus into town every hour and it's 15 mins away from the beautiful ambient city of Florence.
from Worcester, United Kingdom
Submitted on 15-08-2016
We stayed at il Salviatino for the second part of our honeymoon and it was perfect in every way. From the moment we arrived we were treated like royalty and the staff were extremely helpful, definitely a 5 star experience. The shuttle into town is great, would be nice if it ran a little later but a taxi from the centre of town back to the hotel shouldn't set you back more than 20e. Breakfast was different to the usual buffet but very nice and gave breakfast a more personal touch. You could ... Read more
from Greater London, United Kingdom
Submitted on 16-08-2016
Stayed at Il Salviatino for 6 days and had a wonderful time from start to finish. The staff were very friendly, welcoming and always happy to help. Our room was a double deluxe. It was spacious and light. Amenities in the room were acceptable. The bed was very comfortable and it is very quiet at night. The breakfast was probably the best we have ever had. We loved the tray that is brought to the table. The restaurant food was also very good and we found the portion sizes just perfect. The combin... Read more
from Busan, South Korea
Submitted on 20-08-2016
This hotel was the hotel highlight of our trip through Italy back in May this year. Money aside (a lot of money aside) we have nothing but fond memories about this place and the overall experience created by it's unique ambiance and it's amazingly attentive staff. Anyways, I always like to categorize my reviews of hotels so here we go... SERVICE: Seriously top notch. Everyone is so kind and always quick to ask you about what you have planned for the day and able to offer meaningful suggesti... Read more
from London, United Kingdom
Submitted on 24-08-2016
This is a stunning property that sits on a hill overlooking Florence. Beautifully restored and boasting wonderful views. We had a room in one of the restored former greenhouses. This was really lovely. The grounds and gardens are beautiful and peaceful and it is a 10-15 min drive to the centre of town at the Duomo. The food in the restaurant wasn't as good as some of the places we dined at in town, but when dining on the terrace as the sun went down or eating breakfast on the same terrace with ... Read more
from NYC
Submitted on 29-08-2016
We had a fantastic time here. Gorgeous hotel, they upgraded us to 2 great rooms (while they were not huge, the views were unparalleled) you can see Florence's duomo in the distance. They have a shuttle going and coming back from Florence every hour which makes it super convenient. Also good location in Tuscany (Tuscan towns of interest are at most 1 he away) They restored the house to its former beauty while respecting its ancestry and heritage. The entire hotel smells delicious! The pool was a ... Read more
from
Submitted on 01-09-2016
Staying here for three nights was just simply magical, felt special on arrival with complementary champagne. The view around the hotel is just stunning and peaceful. We had a lovely big room which just complemented the hotel. The shuttle in to town was also a lovely addition. The only couple of down falls was that they didn't have enough sun beds for around the pool, I found the restaurant at the hotel was over priced for what they had to offer (lunch & dinner) and I was disappointed that they ... Read more
from Essex
Submitted on 05-09-2016
Fantastic service from start to finish. If luxury in Tuscany is what you are after don't look any further. The rooms were spacious, the staff very efficient and the food was absolutely superb. The building has a real sense of history and the pool area is fantastic for relaxing.
from Glasgow, United Kingdom
Submitted on 12-09-2016
Spent the first night of our honeymoon here as a treat. Room was gorgeous and modern while keeping Tuscan charm. Dinner was delicious with the most amazing view over Florence and a beautiful sunset while eating and listening to some fabulous live music. The staff couldn't have been better and were so attentive without being intrusive. Very friendly and a little piece of heaven after a busy week leading up to the wedding!
from Hertfordshire
Submitted on 12-09-2016
Really good hotel, great rooms. Breakfast is excellent. Not all rooms have a bath. Pool can get busy so may not always be any sun loungers available though. Amazing views from hotel. Reception area is probably the biggest disappointment as is a small desk and you see into the staff room where they keep all the keys and doesn't look great apart from this excellent.
from
Submitted on 16-09-2016
Amazing hotel, from the moment you drive through the gates and go your way up on the drive way it felt like going back in time, the time of glamour and was like watching a great classic good movie. The building looked impeccable in every detail even the sunlight shinning through the windows on the library room was perfect. Once we got the tour around the hotel grounds we realized how lucky we were to have chosen this hotel to spend this magical weekend. The pool area and the gardens were incredi... Read more
from
Submitted on 22-09-2016
1) Mold in shower 2) Total unwilingness to solve our problem I understand it's old building, so it can happen. But what I don't understand is that even I asked hotel staff multiple times to clean it (using mold cleanser), they completely ignored it, even I spoke with hotel manager (again multiple times). Everytime I had any problem in a luxury hotel, there was always helpful staff of manager who solved the problem or compensate it somehow, so even there was a problem, my review was always posit... Read more
from Lytham St Anne's, United Kingdom
Submitted on 27-09-2016
It has taken me a month to write this review, why, because I was so upset shocked and angry. A return to a hotel that was previously one of the best places I have ever stayed to celebrate my big 50 !! What could possibly go wrong ... a change of ownership /management and most staff .. the result ... no longer 5 star in any respect ... save the building is magnificent. I could write an essay about my week but I won't here are just a few of the edited highlights Public areas dirty and unkemp... Read more
from Noordwijk, The Netherlands
Submitted on 28-09-2016
Close to - and with great view over Florence. Enjoying the rich history of the building with modern technology in the rooms for a perfect stay. Very Good restaurant with beautiful view and relaxing spa and pool. With a private Entrance Lane of approximately 500 meters up the Hill you almost feel like a king entering His castle. Staff is very friendly. In one word impressive stay
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