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Hilton Garden Inn Rome Airport

Roma (Rome), Italy (FCO)

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Based on 2181 reviews
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Hilton Garden Inn Rome Airport
Via Vittorio Bragadin 2, Fiumicino, NA Italy 00054

If you have time to discover the region a little bit more, you are just a short drive away from the beaches of Fiumicino, Fregene and Ostia, and the business districts of Eur, Parco de' Medici and Pomezia.Important Information: To download & print important shuttle service information, please see our Rome Airport Hotel's Shuttle Directions.***** Everything. Right where you need itģ*****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2181 reviews
from Lewisville, Texas, United States
Submitted on 20-05-2016
We found this to be a great place to stay while waiting to catch a flight the next morning. The room was very nice and comfortable. Using the airport shuttle to take us to the terminal was very convenient and runs every 12 minutes. Far exceeds our previous stay at another hotel at the airport.
Submitted on 20-05-2016
Very efficient and help full front desk ! Nice quiet clean and modern rooms! Handy on time and dependable shuttle service to airport! Could not ask for any better hotel and location. Would stay here again.
from Knoxville, Tennessee, United States
Submitted on 22-05-2016
I booked a family room for myself, my wife and her mother so we would be close to the airport to catch a 9:40 am flight the next morning. The desk staff was very helpful and efficient. Our room was ready at 2pm so we were able to check in and then catch the shuttle to the airport and then the Leonardo Express train straight into the Roma Termini station ( just a short Metro ride from there to the Colosseum area). Do keep in mind that you must catch a shuttle to the airport-they run constantly... Read more
from Madison, Wisconsin
Submitted on 22-05-2016
After a week of family hotels on the Amalfi coast, the kids and I were looking forward to soft beds, great service, and a nice night. We followed the Hilton signs in the airport - and inadvertently ended up at Hilton, not Hilton garden. They treated us like dirt, and had us Walk 15 min back to lower level of terminal 1 (through a pee puddled stairway! - wonderful!) to wait 20 min for a 20 minute bus ride to HGI, with a dozen stops in parking lots along the way. Our reservation was a mess and aga... Read more
from Hong Kong
Submitted on 24-05-2016
We stayed at the Hilton Garden Inn, Rome Airport in April in order to catch an early flight. The property is quite new, but the room is small, (especially the bathroom), as compared to other Hilton Garden Inns in the States. Besides choosing this hotel for an early flight, we wanted to do our laundry before the next destination. Unfortunately, only one of the two machines was working, so we had to wait around in the laundry area . Also, it was quite expensive, we ended up spending 15 euros f... Read more
from Newport Beach, California
Submitted on 03-06-2016
Arrived late (12am). My first concern was for the shuttle, but it was really easy. Followed signs for airport shuttle and there was a clearly marked waiting area with a digital display counting down when the shuttle would arrive (it was accurate). There was no courtesy phone however if there had been a problem. My other concern was where to get off but the shuttle actually stops at the hotel-literally in front of the reception area, so you can't miss it. The room itself was clean but smal... Read more
from Tampa
Submitted on 04-06-2016
The rooms were spacious and clean and the staff was very nice. It is an easy shuttle ride to/from the airport (about 25 mins from Terminal 5). You are isolated at this hotel but the hotel does provide a very good restaurant with reasonable prices. If you feel adventuresome there is a convenience store in a building behind the hotel where you can get ice cream, candy, etc. Give yourself a minimum of 3 hours before departure. FCO airport is chaotic.
from Golan Heights
Submitted on 04-06-2016
I had one minor and one major disappointment this time round There was no shuttle service from the Hilton in the airport and they have changed the route from the shuttle and I had to stop at all the parking lots before I got to the hotel. Even though I prepaid both nights, I was charged an additional ‚?¨90 in the hotel.
from Florence, OR
Submitted on 05-06-2016
Took train from Rome to airport. Missed first shuttle because it ess not well marked and driver basically stopped fir 30 seconds even though we were standing close by. Then was a long shuttle ride from airport. Shuttle goes every 30 minutes early in the morning. Room was clean but noisy. Free breakfast was good, dinner was very expensive and small portions. Bottle of water was 3 Euros! But it was at airport and catching a flight in early AM made it OK
from Bath, North Carolina
Submitted on 06-06-2016
Usually stay at Airport Hilton but fully booked 3 months beforehand First booked handicap room got there was not booked in one changed room told you can roll chair into bath not so normal tub hight Second no shuttle to airport must take a bus that stops everywhere Third WiFi not working Fourth was told by front desk ice machine on every floor NOT every other floor had to go to bar for ice Fifth fridge did not work they did replace it Just a terrible hotel only reason for star room was clean and... Read more
Submitted on 18-06-2016
Stayed at the Hilton the night before a flight home. Good choice as it has a free shuttle to the airport. Typical airport hotel not cheap but surprisingly not over expensive. Dinner was good and they do an excellant breakfast. Staff v professional and rooms clean and have all the normal facilities. Ideal for what it is meant for a, a comfortable night before a flight home
from London, United Kingdom
Submitted on 20-06-2016
Let's start with this, I end up in this hotel because Alitalia had screwed up my flight and I lost my connection so I had to stay overnight, so my state of mind was everything but great, so I have to say that the hotel is spacious, modern efficient and light, I really liked it. A big negative, as it was 1 am they gave me the worse packed dinner I have ever seen. Even the nectarine was full of worms. Please look into these details, it could have been perfect
from Los Angeles, California
Submitted on 20-06-2016
It's our first stay at the Hilton Garden Inn at Fiumicino and it's been a good one. The last time we flew out of Rome, we stayed at another nearby hotel (which was unsatisfactory). I like the Hilton Garden Inn because it pays good attention to detail and the staff is well trained and competent. Our check in was smooth and we left our luggage in storage while we did a day trip. When we returned, we returned our rental car and took the complimentary shuttle to the Hilton property. When we were ch... Read more
from Orange County, CA
Submitted on 20-06-2016
We always stay here before departing Rome from FCO early in the morning. If you rely on the airport shuttle, it takes a bit of patience to reach the hotel, as it is the last stop. But we are always rewarded with a super comfortable room, helpful staff and security features - including security guards and keyed access to the elevators. Breakfast offers a voluminous array of delicious choices.
from Colorado, United States
Submitted on 21-06-2016
My daughter and I spent the night before our flight here. Nice hotel near the airport. Room was first class and there is a restaurant and bar with full breakfast buffet. I would stay there again. I returned our rental car after checking in and it was very stressful. I missed the rental car ramp and then did not understand the signs in Italian. I had a hard time finding the shuttle back to the hotel. The shuttle buses that run to the airport have many stops at each parking lot and the Hilto... Read more
Submitted on 24-06-2016
Good spot to spend the night if you are heading out of Rome Airport the next day. Conveniently located to the airport. Modern rooms with comfortable bedding. We ate dinner there as well and I was pleasantly surprised by the quality.
Submitted on 27-06-2016
My daughter and I were placed in this hotel for the night when our flight home was cancelled on 23/6/16. I cannot praise enough the care we received whilst there. Beautiful room, access to computer to book another flight home and print boarding pass and tickets, a free call to our travel agent and free passage back to the airport the next day. We were also issued with vouchers for breakfast and lunch. Thank you for your wonderful support at a very stressful time.
from Cary, North Carolina
Submitted on 27-06-2016
Building wise the hotel is pretty nice. It's in the middle of nowhere though. Out flight from the airport was at 8a so better to spend the night here rather than make the trek from Rome. Service of hotel staff is bordering on uncaring. Calls to the hotel go unanswered, as do calls from the room itself to the front desk. I guess they know exactly why they get business and its because of location. The hotel shuttle to/from airport is confusing. Apparently the hotel has worked out a deal with t... Read more
from June
Submitted on 29-06-2016
Restful place at the end of the road. A place for a quiet bath while sipping champagne and watching TV. Shuttle takes you to airport. Staff helped print airline tickets and answer many questions without irritation.
from Brampton, Canada
Submitted on 01-07-2016
Too expensive- require taxi to airport - shuttle offered is a city bus not adequate or safe with luggage. Breakfast should be included with Hotel room price. Restaurant and bar too pricey, Not enough room amenities - should need to ask for two bars of soap for two guests in a room Hilton brand/image lacking at this propery
Submitted on 04-07-2016
We stayed for 2 nights actually because of flight changes. Our check in host was quite rude and unhelpful. However all other staff interactions were pleasant. Our room was spacious, clean and fairly modern. Some of the lights didn't work although we notified the hotel. Breakfast was generous and very accommodating. They had gluten free rice cake options and mi saw non-dairy yogurt. As well as pork free alternatives. So I found that to be quite impressive (main buffet breakfast). We had booked th... Read more
from Edinburgh, United Kingdom
Submitted on 04-07-2016
I was confused and thought I had booked the hilton at the airport, which you can walk into the terminal. I hadn't. So initially I was a little nervous. However I was wrong to be. Hotel is a short shuttle journey and is of a very good quality. Food was nice, including the bbq, and the open bar lobby was well done and relaxing. I would be happy to stay here again if needing to stay close to FCO.
from Astana, Kazakhstan
Submitted on 04-07-2016
The hotel is not too easy to reach as the shuttle offered is a city bus with many stops before getting to the hotel. Food in the restaurant is fairly good but too pricey. Rooms are modern and beds comfortable enough. Wi-fi is free and connection good. Check-in and check-out are fairly efficient.
from Michigan, United States
Submitted on 04-07-2016
Clean hotel, excellent place to stay before an early morning flight our of Rome airport. The airport shuttle bus picks you up outside the Terminal and after 10 minutes or so you are at the hotel. It is clean convenient and was a great place to stay overnight before our flight out of Rome Fiumicino. I only stayed one night, but if you have an early morning flight this is a great place to stay.
Submitted on 06-07-2016
Very clean and nice view rooms, comfortable bed and pillows. Just be aware that you need to put your key card in the appropriate place near the door for electricity access. Internet connection not good in the room.
from Fort Lauderdale
Submitted on 07-07-2016
This beautiful hotel was very convenient to the airport with a shuttle running every 15 minutes or so. Good food, clean and great people. The only thing is it is in the middle of no where and you have to eat there or take a taxi or the airport shuttle to leave the property.
from ohio
Submitted on 08-07-2016
It was a nice, clean room. Quiet. Couldn't hear the planes taking off very much. Food was good and varied. Shuttle was free, frequent, and quick to terminal 5. Had ICE MACHINES available for guests' use...(first in Italy!!) Apparently Europeans don't like ice in their beverages!! Staff was very eager to please guests.
from Charlotte, North Carolina
Submitted on 09-07-2016
Stayed 1-night to catch early flight out the next day. Wanting to use up Euros, we paid cash to our waiter for our dinner at this Hilton restaurant. The next month we found the dinner charged to our credit card. We called Hilton-800 and they revised the charge. Thanks Hilton. We will consider this hotel again in the future; great location for the next day flight. Get receipts for cash transactions and watch your charges once returning home anywhere you travel.
Submitted on 10-07-2016
We stayed at this Hilton using points from the Hilton frequent stay program. They gave us the family room which was actually 2 rooms. Plenty of space. Extra toilet and sink. Hotel was quiet with great AC and had ice machines and laundry facility. It is located on the airport shuttle route and it is free to use. It was great the day of our flight back to US because we were just a few minutes away from airport. Highly recommend.
from Los Angeles, California
Submitted on 13-07-2016
Hated this hotel . Felt like a motel. Internet did not work in the room. Arrived late and was given wrong key to a room at the end of a long corridor . Very small room. On the positive side it was clean. Also confusing because when I looked for a Hilton near the Rome airport only Hilton garden inn came up. By error we went to the other Hilton that had a walkway to the airport and it seemed very nice. My husband is a diamond member so the Hilton Rome called the shuttle for us to the garden inn a... Read more
from Tampere, Finland
Submitted on 15-07-2016
Let's face it, this hotel is for a one night stay before or after a flight. And the hotel is not making any efforts to be anything else. The room was very clean and spacious. The sleep quality was not great because of the soft bed and thin walls. I could here our neighbors talking through the walls. The breakfast was a bit disaster at the rush hour. The food at the dinner was lacking the famous Italian quality. The staff at the reception was better than the hotel making our stay a bit better. Th... Read more
from Park Forest, Illinois
Submitted on 15-07-2016
I arrived very early in this hotel on July 11th for the purpose of not to get late in going to the airport on my departure date the following day. While waiting in the lobby, I made myself busy with network searching. The staff was very very accommodating They gave me a promo breakfast voucher which was not included in my room rate, because the breakfast that was included is for the following day. THANK YOU for that. It was a very comfortable and relaxing one day stay I have experienced in this... Read more
from glendale, United States
Submitted on 15-07-2016
It is easy to access airport for connecting flight or return flight from europe to U>S>. Ground transportation by taxi was a bit expensive even to nearby town of Fiumicino. Taxi to downtown rome can be expensive. Best to contact limo services by internet on trans to rome.
from Toronto, Canada
Submitted on 17-07-2016
They don't provide shuttle information. The shuttle was excellent both getting to the hotel and back to the airport. There are two hiltons that are in the airport location. Do not get off at the first one. Stay on the shuttle until you see the one with the logo!!! It near the end of the shuttle trip.
from Adelaide, Australia
Submitted on 17-07-2016
The restaurant had one abrupt and extremely rude staff, name of Valercia, who spoilt the end of our dinner. We decided to move outside to a very pleasant outdoor setting for dessert and sat at one of the vacant tables, where she demanded us to return to our previous table inside (which was now taken). This caused a scene in front of our 86 year old mother. Very sad and uncalled for which spoilt the ambience of the evening. We spent over a 100 Euros on food with no dessert. There is NO excuse for... Read more
from Santa Rosa, California
Submitted on 17-07-2016
Long shuttle ride from airport terminal to hotel (but free) - professional staff at check in - very quiet hallways and rooms - delicious dinner - (a bit expensive) - generous breakfast buffet with helpful staff, and easy check out in the morning with another free shuttle ride to the airport for departure. Hassle free last night in Italy!
from Columbia, Maryland
Submitted on 18-07-2016
ROME AIRPORT TRAVELERS...We booked an overnight at the Hilton Garden Inn Rome Airport for the night before our flight home. We arrived at Fiumicino Airport and followed the Hilton Hotel signs away from the main Terminal (foolishly THINKING we were heading to the hotel shuttle area). We walked and walked and walked till we crossed over the "sky bridge" that actually led to the Hilton. Tried to check in. WRONG HILTON!!! The RIGHT Hilton would have been a free shuttle ride from the airport, bu... Read more
from Melbourne, Australia
Submitted on 20-07-2016
Rooms are good enough, bed however was uncomfortable as it was slanted to one side. Found the staff very rude and not helpful at all. Didn't tell us about the shuttle bus back to airport so had to find out by over hearing another couple. Very surprised that breakfast started at 6 as many people have early morning flights and there was not even a snack offered in the morning.
from Florida
Submitted on 21-07-2016
We arrived very late at Rome airport. Struggled a little to find correct stand for courtesy bus. We then were driven at high speed round the area for at least 20 mins. Not pleasant. Hotel itself was clean. Rooms were good. we had adjoining. When they say breakfast stops at 10am. They mean it is cleared away by 10am. Nice breakfast.
from New York City, New York
Submitted on 23-07-2016
I stayed here with my family prior to an early morning flight out of Fiumicino. The rooms are a tad bit small but it works for an airport hotel. The staff was extremely courteous and thoughtful and they offered to pack veggie breakfast for us since we were leaving before the breakfast hours. The best part about the hotel is, of course, the fact that there are airport shuttles that take you to and from the hotel to all the terminals and parking lots, starting 5 AM in the morning. If you are looki... Read more
from Mumbai
Submitted on 24-07-2016
Stayed in hotel on 03/07 for a night, on our way back from Sienna, as had to catch a early morning flight next day. Though rooms are honestly quite good. There is that unidentifiable smell in entire hotel, that follows you all the way to airport, next day and remains with you. Very irritating. The breakfast though huge (variety/option wise) is miserable quality wise. Most of things were looking stale. Overall avoidable.
from Wenham, Massachusetts
Submitted on 25-07-2016
I called the hotel prior to arriving to check on transportation to the hotel which is located near to the airport, but not within walking distance. I was told to take the free bus to the parking lots and that it would get me to the hotel. After four hours, I finally arrived at the hotel, but it was a nightmare and did't have to be. When you collect luggage, go up to the arrival floor in Terminal 3 and go outside turning right and walk down to the Shuttle sign in pink. A bus comes about every... Read more
from Calgary, Canada
Submitted on 25-07-2016
Excellent hotel for using when your flight leaves the next day. The shuttle is FREE and frequent. We even used the shuttle to go back to the airport to do some shopping. Rooms are large and extra clean with WiFi that works! Staff are friendly and helpful. And you will not be hungry after the breakfast-lots of choices of good quality food.
from Royal Palm Beach, Florida
Submitted on 27-07-2016
The hotel was clean, beds were comfortable, had good WiFi and a decent restaurant. Didn't see much to do around the area but we did go to a large shopping center that cost about 25 Euros. The best thing is the shuttle to the airport. We got a lot of inaccurate information about using it and finally took a cab to the hotel. The shuttle is free. Takes about 15 minutes to get to the airport and the hotel is the first stop so you'll get a seat. There is no Hilton Hotel shuttle as we were t... Read more
Submitted on 27-07-2016
Needs major airport shuttle improvement, needs early lobby coffee service, needs computer/printer in business office to have immediate service, can't print boarding passes, Needs Honors program updates. Needs regular parking out side secured paid area. This is a remote hotel with plenty of land.
from Salisbury, United Kingdom
Submitted on 30-07-2016
Very clean and comfortable hotel just right place for one night nice room for family of 4 bus every 12 m from airport breakfast lots to chose from staff very helpful good overall nice quite rooms peaceful night sleep now off to Rome for start of holiday
from Bury St. Edmunds, United Kingdom
Submitted on 30-07-2016
We arrived very late at night - and just needed a sleepover before heading off for a cruise. Flew in late - and eventually made it to the hotel. Reception was great. The room was clean, large, comfortable and quiet. Breakfast was a highlight - freshly made omelet - lovely. The desk was particularly helpful - providing plugs, information and making calls on our behalf - and posting a letter when I did not have a stamp. Thank you. Highly recommended.
Submitted on 31-07-2016
Nice clean hotel with very helpful and polite staff. Bathroom was clean and the bed was comfy! Room service was fast and tasty with not being too over priced. It is a little ways from the airport so don't walk it like we did, make sure you catch the shuttle!
from Melbourne, Australia
Submitted on 31-07-2016
Arrived at Rome Airport late in the evening third week June and followed the signs for the free transport to the hotel. Found this without to much of a problem, but what seemed ages, certainly well over 20 minutes a full bus pulled into the curb side and we and others piled in, no luggage space available, and a 20 minute ride through car parks and industrial areas before reaching the last stop which turned out to be the hotel. On arrival at the hotel, some 20 or so persons left the bus to chec... Read more
Submitted on 31-07-2016
I choose the Hilton Garden Inn airport hotel because I had to be at the Rome airport at 5 am to catch my flight back to Washington DC. I took the express train from the Termini station in Rome to the airport on the day preceding my flight. I had hoped to have a restful evening. Instead I spent over 60 minutes outside the airport trying to locate the shuttle bus. I saw the Marriott shuttle bus twice! No one was able to explain where I should wait for the bus. I even walked over to the Hilton Rome... Read more
from Windermere, Florida
Submitted on 01-08-2016
After traveling for over 20 hours, this hotel was a welcome site. They pick you up at the airport. Call the hotel if you can't find the shuttle as it's difficult to find, and airport staff really doesn't know. It's literally 10 minutes to the hotel. The free shuttle is an express, so there are only a couple other stops on the route. The hotel is clean, safe, and the breakfast is a combination of buffet style and eggs and omelettes to order, if you ask. It's all included in the price. The roo... Read more
from Bradenton, Florida
Submitted on 03-08-2016
This is a mixed bag, we chose this hotel because it was in the airport area and there was a shuttle. Well, just finding where to catch the shuttle was a challenge! Go to up to arrival? And, wander around, dragging your luggage, until (25 min) you find where to stand, then cram onto a airport bus that is not designed for luggage or comfort, no transition from curb to bus. Then hold on, what a bus ride, this driver was just plain a danger, he would take turns at 30mph and then slam on the brakes, ... Read more
from Vail, Colorado
Submitted on 03-08-2016
Stayed here the night before our early flight. The rooms are clean enough typical Hilton. We got free Internet and breakfast just because we are honors members but that would be annoying if you had to pay for it. The parking is by the hour so you only end up paying for the hours that you're there which worked out to be fine. Breakfast buffet was nice. A bit hard to find, but right on airport property. Wasn't told you had to pay for the parking at the front desk when you left so it was a little... Read more
from Titusville, New Jersey
Submitted on 08-08-2016
Easy, free pick up and drop off to the airport. Large, comfortable beds. Decent food in the restaurant downstairs. A great place to stay if you are passing through Rome, and not visiting the city. If you do visit the city, cabs will pick up and drop off for a decent price, and about a 40 minute ride. Front staff is quite helpful.
from boston
Submitted on 10-08-2016
We stopped here after a late flight and couldn't be more happy. Did the pre-paid room, which included breakfast and was a true bargain. Great breakfast (much better than garden inn breakfasts in the states) and free airport transportation. Pull out bed for the kids was all made up, which was a bonus after landing late.
from liverpool
Submitted on 11-08-2016
We have stayed at this hotel before the shuttle bus was an issue we got on the wrong one and had to walk from a car park in the very hot heat. Check in took over 30 mins very slow only two people on desk room was good until we switch the kettle on and switch all the electricity off in the room food however is good in the bar and breakfast. They do have a guarantee to refund I asked she said she did not understand how convenient!
from Melbourne, Australia
Submitted on 11-08-2016
We stayed two nights here recently. The front desk staff were very friendly & welcoming. Also they were very helpful printing out our biarding passes for us instead of sending us to their business centre. Our room was spacious and quiet with a comfy bed. There's also a laundromat on the 5th floor for guests to use, this is alot cheaper than getting the hotel to launder your clothes. There's a free shuttle to & from the airport running every 15 minutes. Their restaurant was good for dinner but ... Read more
from venice, Fl
Submitted on 12-08-2016
We have flown into and out of Rome for many years,this new Hotel is the best. It is NEW and therefore very clean and neat. Our room was beautiful and quiet with a nice view. They have everything you will need. A wakeup call, help with luggage,elevators,security,and helpful and knowledgeable staff. There is a secure and private room for you to print your seat assignments. We needed help and the young woman in Reception came to help us. The hotel has a bar,and a bar restaurant.They also have a ... Read more
from Valencia, Spain
Submitted on 12-08-2016
We had to stay at the airport due to a missed connection (thanks to Meridiana who landed us in Rome 6h late) and chose this Hilton as the other closer to the airport was almost fully booked and extremely expensive. On the hotel web they say they have a free shuttle to/from the airport; it is really a free airport service that has nothing to do with the hotel. The information of the location of this bus shuttle is anything but confusing; this airport is full with misleading signage. I am an exper... Read more
Submitted on 04-09-2016
We thought that it would be convenient to stay at the Rome Italy Airport, and not in town, have a simple meal by which to remember Italy, a good night's sleep and early departure for Croatia. Getting to the Hilton Garden Inn (not the Airport Hilton) was complicated by the lack of adequate signage, even to get from the Airport Hilton back to the Hilton Garden Inn. The taxi driver was frustrated since he had quoted a flat fee and was being directed in circles. It took the GPS of my iPhone to fin... Read more
from Miami, Florida
Submitted on 05-09-2016
Very nice hotel and convenient location, Food is ok, was expecting some more quality and presentation but did not gave me the wow effect. Breakfast is good, great variety and fresh hot italian pastries..... heaven!
from Galena, Ohio
Submitted on 06-09-2016
This was our second stay at this hotel. Our main issue was finding the right place to get the shuttle, then finding the shuttle itself. Hilton does not have a dedicated shuttle. It is combined with the parking lot shuttle and can be very misleading.
from Ottawa, Canada
Submitted on 07-09-2016
Reading the reviews on TripAdvisor, I initially felt that it was worth it to settle for this "airport hotel" rather than the actual Hilton Rome Airport, which is actually attached to the hotel. Given my schedule for this particular trip, this ended up being the wrong decision. Moreover, although a suitable airport hotel, it is primarily that - a airport hotel. What I liked: Friendly front desk staff. Secure room/elevator area requiring keycard access. HHonors benefits provided. Given the earl... Read more
from Punta Cana
Submitted on 07-09-2016
The shuttle service was terrible. After finally finding the pick up area after looking for 30 minutes and speaking to the not very helpful hotel staff, the shuttle was determined to be for hotel guests but also employees of the airport. It makes 15+ stops. So beware if you stay here, you'll be on a hot bus for a 20 minute ride to/from the airport with multiple stops. After reaching the hotel, then it was at least 30 minutes to get checked in.
Submitted on 09-09-2016
This hotel is located fairly far from the airport terminal, however, they do have a shuttle bus. It departs from the upper floor of the airport/departures floor all the way down at the end of Terminal 3. It takes about 15 minutes to the hotel (once you are onboard). As you get to the hotel you will most likely have to queue for at least half an hour for the check in. There's always a long queue of guests in front of the check in desk and normally there are only two people there to help. Don't tr... Read more
from Raleigh, North Carolina
Submitted on 10-09-2016
This is our second trip to Italy in 2 years (yes we adore Italy!) and we seem to fly in & out of Rome. We might consider using Milano airport as our hub for the next visit (makes sense if touring the north of Italy). This hotel is a typical airport hotel, a bit clinical as there are no live plants or any art work on walls. The lobby seemed a bit dark for me and depressing. This time we didn't eat breakfast here since we ate at the Sky Club, but as I recall last time they had excellent selection.... Read more
from London, England, United Kingdom
Submitted on 11-09-2016
Stayed there for 1 night on the 3rd of September. Having arrived to Rome at 11.30 in the evening it was a nightmare to get to the hotel. Shuttle does not run on regular service during these hours ended up getting there at 01.30 am after having called the shuttle which they kindly send me a shuttle bus to pick me up to the hotel. After having arrived at the room I tried putting on the A/c which turned out that it was not working , I called reception and they send one of their maintenance team to ... Read more
from Belo Horizonte, MG
Submitted on 12-09-2016
After travelling for a week in southern Italy we¬īve decided to stay at the Hilton Garden Inn Rome Airport due to its reputation, location and price. The shuttle to the airport was convenient to give us mobility in this quick stop between Naples and an early morning flight back home. It was time to rest, organize the luggage and the photos. The food at the hotel¬īs restaurant was good and the staff was kind. But the bed... what a disappointment. It seems that giants have slept in the overused m... Read more
from Melbourne, Australia
Submitted on 11-09-2016
An ideal place to stay when you have an early morning departure flight the next day!!Meals good, rooms clean and comfortable. easy check in and check out with shuttle service available to the airport.
from Scottsdale, AZ
Submitted on 12-09-2016
A place of gracious hospitality, staff very "present" and alert to their customers needs, We felt welcomed and very comfortable, similiar to being invited to a friends home. A place to relax, have dinner and a relaxing environment to continue the Italian journey.
from New York City, New York
Submitted on 14-09-2016
Hotel is about 10 minutes by airport bus from the terminal. Actually quite easy to get there once one finds the bus stop at the terminal. Bus is marked with name of hotel. Hotel is straight forward and efficient. Easy check in/check out. Comfortable bed, desk for work and restaurant to have dinner and breakfast.
from Powder Springs, Georgia
Submitted on 15-09-2016
Stayed at Hilton Garden Inn following our vacation in Italy. Very nice hotel, good staff and very good food. Good transportation to and from the terminal. Room was very comfortable, and the bed excellent.
from Toronto, Canada
Submitted on 16-09-2016
Stayed here for the second time in a few years. Excellent front desk women, quick check-in. Room is bright and clean, comfortable and quiet. Food is ok, too. The staff in the restaurant was very accommodating and pleasant. The price isn't exhorbitant, like some airport hotels that gouge you when you have no alternative. It's really a good option when you have to stay near the airport for an early flight.
from Cumming, United States
Submitted on 15-09-2016
Hotel was clean. Easy access to airport. Breakfast was included and very good. Service was excellent. Shuttle was fast and right out front. Rooms were also very quiet, you had no idea you were at the airport.
from Skillman, New Jersey
Submitted on 17-09-2016
Decent property outside FCO airport if you are transiting and need a place to sleep. Located among the staff parking lots and uses the staff shuttle(Website calls it "Leonardo da Vinci Shuttle"!!!!) which makes 8 stops in between the terminal 5 and the hotel. Never experienced this at any airport hotel, especially a Hilton property. Not recommended it you are carrying large bags, especially since the shuttle get crowded as it is also used for inter-terminal transfers. For the rates they charge... Read more
from Salt Lake City
Submitted on 19-09-2016
This hotel is too busy for the number of guests that choose to stay there and can't serve them well if a problem arises. They use the airport staff shuttle for their guests. The ride is long and uncomfortable with too many stops.
from Perth, Australia
Submitted on 20-09-2016
For the amount of people that stay here, I can't see why there is not a shuttle offered into Rome. The other Hilton offer a shuttle - couldn't it swing past this hotel? Instead, I was advised it is a ‚?¨60 cab to Rome! Or a ‚?¨14 train ride which included having to take a bus to the airport. This hotel is only worthwhile if you literally need somewhere to sleep and shower. Apart from that, there is nothing around. Check in was slow, the room was noisy, the restaurant was okay but expensive. Due ... Read more
from brisbane queensland
Submitted on 20-09-2016
Overnight after travelling from Budapest, en route to Venice. Easy access by shuttle from Airport. Was given ground floor room with disabled facilities which were inconvenient. Room and facilities ok, breakfast OK but food not hot. Staff helpful. Will try Airport Hilton on way back to see if it is better.
Submitted on 20-09-2016
We stayed one night, before leaving Italy. The staff was friendly, the rooms were spacious and very clean and the bar/restaurant was more than adequate. It was an excellent airport hotel, I have no complaints at all!
from maine
Submitted on 21-09-2016
I'm sorry to write a negative review, because Hilton Garden Inn is one of my favorite chains when I travel in the US. But our arrival experience was one of the most frustrating I've ever had at an airport. Imagine you've just walked off your plane tired and jet lagged. You follow the instructions from the hotel website to find the shuttle. You go to the curb where "public shuttles" are supposed to stop, but on the shuttle poster there's no mention of the Hilton as a stop, only the various par... Read more
from Quito
Submitted on 23-09-2016
It is very convenient if you need space in the room, parking or to be close to the airport. Roma airport is very far from the city. Is better to rent a car (cheaper than taxi) and stay at this hotel. Mr Oscar G√°lvez as well as Mr. Simone from the administration are great people and very professional executives who will solve all your needs. I sent some packages from shopping I made and everything arrive perfectly, they storage my staff and helped me with everything. All personnel speaks good E... Read more
from Central Florida, Florida
Submitted on 24-09-2016
The holtel is a great location Rooms looked great, but our when we tried our bed it had a hollow in hollow in each side where others slept in the same spot, we were exhausted and it made sleeping difficult
Submitted on 24-09-2016
Had a late flight into Rome and stayed here as a start to our Italy holiday. Was nice and close to the airport around a 10min taxi fast check in and a buffet breakfast. Would definitely stay here again.
Submitted on 24-09-2016
free shuttle from airport, approx. 7 minutes to get to the hotel and 3 minutes to get back. can catch the train to Rome if you have ample time to visit. mostly recommend it for overnight stay where you need to be near airport for quick access. staff are good and friendly. rooms are on the smaller side but adequate, bed was not very comfortable but good for one night.
from Frisco, Texas
Submitted on 24-09-2016
After 2 weeks in Italy it was difficult to adjust down to American standards for breakfast. A pretty abysmal meal. Hotel otherwise meh, super small rooms, no dedicated shuttle to airport. Would not recommend.
from Saint Peters, Missouri
Submitted on 26-09-2016
Just an OK place to stay! Not sure I would stay here again. Close to airport and bus service is fine, but bed was way too soft, room got hot during the night, and American style breakfast is definitely not what we expect in the US.
from Long Beach CA
Submitted on 26-09-2016
This hotel is fine, it's functional, and it has zero charm. It's out in the middle of airport operations area, so your only options for eating are the hotel or a ‚?¨20-25 cab ride (each way) to Fiumicino. It's quiet, it's comfortable. I'd recommend the ‚?¨30 or so up charge to stay at the Hilton for a little more convenience. It's a long bus ride here and back from/to the terminal.
from Boulder, Colorado
Submitted on 26-09-2016
It's not a fancy lobby and the front desk staff were very busy but very efficient but the rooms were fantastic for our family of 4. Separated room for the adults and pull out couch for the kids. Lots of space for us to spread out. Finding the shuttle bus from the airport was a bit tricky. We got on one bus asked if they went to the Hilton Garden Inn. Driver said yes, then took us to the Hilton closer to the airport. Shuttles leaving the hotel left on time and got us to the airport for our ... Read more
from Toronto, Canada
Submitted on 26-09-2016
Even though the hotel from the outside is not a pretty one, the rooms are great, quiet and the staff were extremely happy and helpful even though checkin was busy. The free shuttle to and from Terminal 3 at the airport was easy to find, easy to use and turned up as expected. Rooms were great, wifi was great and it was a great place to rest up before an early departure. Recommend this property even though not walking distance from the airport.
from Auckland Region, New Zealand
Submitted on 28-09-2016
We stayed here on the night we arrived in Rome and the last night in Rome as our flight arrived very late and departed very early. Even we arrived after 1am, the hotel could provide a free shuttle bus which took about 15min to the hotel from the airport. The reception staff were very polite and professional, room was very simple but comfortable. We really enjoyed the breakfast, they even had DIY waffle :)
from Birmingham, Michigan
Submitted on 30-09-2016
If you are looking for a convenient hotel to spend one night close to the airport this is the place - comfortable rooms, efficient staff and free shuttle to and from the airport (look for bus marked with employee/ Hilton Garden Inn at arrivals by shuttle sign). If you are looking for somewhere close to the sights with charm and great Italian food this is the wrong place. The hotel is typical of the chain and you could actually forget you are in Italy. It is located on the perimeter of the air... Read more
from San Diego
Submitted on 30-09-2016
Very friendly staff! The room was very clean, roomy, and comfortable. Lots of tv channels to choose from. Shuttle was a little difficult to find but just follow everyone's advice and go up to T3 departure area and you'll find it right away.
Submitted on 01-10-2016
We arrived from a long flight from Australia and stayed for the day and night before continuing on our trip. The hotel is away from the airport terminals but inside the airport boundaries. Despite that it is quiet and just what is needed after a long flight. Air crew stay here as well and I can understand why. Food is excellent. Getting the free shuttle to the hotel was tricky as I didn't have the updated shuttle map which wasn't on the website. The shuttle leaves from Departures instead of arri... Read more
from San Francisco, California
Submitted on 02-10-2016
Granted this is not a place to stay for an extended period, but even for one night it was nearly impossible to sleep. The beds are about as soft as park benches, and the feather pillows are real, as they have quills sticking out of them. Will try another airport hotel next time - this was too painful.
from Boston
Submitted on 02-10-2016
after 2 weeks of traveling in Italy with extended family, we just needed a comfortable place close to the airport. perfect. We were so tired, we ate dinner at the hotel bar. The food was pretty good. The shuttle bus is the airport's bus, I forget when it starts, but we schedule the flight according to the shuttle schedule. Room was clean, and I'm a stickler for cleanliness. Also when I need to call Sorrento to discuss an issue with our bill the front desk was so helpful in making the call ... Read more
from Long Beach, United States
Submitted on 03-10-2016
Based on the location of the hotel, if I were to stay near FCO again, I would pay the extra 30 Euro or so and stay at the Hilton Hotel. The shuttle is an airport bus and there are, I think, 12 stops between the hotel and airport. The breakfast was okay, although the coffee was from a push button machine. This is Italy - where is the espresso or cappuccino? Room was clean, adequate, nondescript. A "meh" ending to a great trip.
from Caloundra, Queensland, Australia
Submitted on 04-10-2016
Having read some previous reviews, I am pleased to advise that this Hotel has really stepped up. Modern, clean, comfortable and the beds and pillows are new and super comfy! Breakfast coffee is still from a push button machine, however...Shuttle bus to and from airport makes transport a breeze! Would definitely stay there again!
from Charlotte, North Carolina
Submitted on 05-10-2016
Stayed at the Hilton Garden Inn for 4 nights. Arrived at the hotel very early, room not ready that's no problem you can store your luggage free of charge. Checked back in later, they will need to swipe passports of everyone staying in room (maybe that's procedure in Rome). Room service the first night, the menu is limited but the food was fine. The second night went to the restaurant had a very bad experience, we were ignored the first 15 minutes finally the hostess Minna (I believe) took our or... Read more
from Wheaton, IL
Submitted on 06-10-2016
This hotel is modern and in a convenient location to the airport. The room was quiet, big, and comfortable. The bed was comfortable and the bath was good sized. Everyone speaks English and the staff is extremely courteous and helpful. The shuttle to the airport was great. We arrived at the train station, Roma Termini. The shuttle was there just as we walked out. The next morning, the Hilton is the shuttle's first stop so that was convenient. Short trip to the airport. The breakfast was... Read more
Submitted on 06-10-2016
Upon check-in, there were a number of loud guests with prostitutes (yes) in the lobby. When I asked the front desk people if my eyes were deceiving me, they acknowledged the situation but did nothing about it, other than to offer my wife and I a cookie. I laugh as I write this, but as one who travels a lot, I have never stayed at a place that seems to cater to such an element. Anyway, room was fine (I guess...) but I will never stay again.
from Hilton Head, South Carolina
Submitted on 07-10-2016
Two couples stayed at the Hilton Garden Inn last night in Rome. Food was surprisingly very good. Friendly efficient service for both Dinner and Breakfast! The Dinner Italian meals were there speciality as well as their buffet breakfast (but you could have ala carte)
from Sydney, Australia
Submitted on 09-10-2016
This is a good value place to stay overnight at Rome airport area. To get to the Hilton Garden Inn we got the Shuttle bus, sometimes called a Parking Express and other times a Staff Express after waiting 15 mins although two Parking Express buses went past and did not stop, and then it took 15 mins to get to hotel from airport. In the morning our shuttle bus, marked "Staff Only" left Hilton Garden Inn at 9:42am and got to Terminal 1 in 10 minutes. A plain but pleasant enough room with laminate ... Read more
Submitted on 09-10-2016
My husband and I stayed here before a very early flight our of Rome. The hotel looks old from the outside, but has been nicely updated inside. The room was very nice and the bed very comfortable. We used the shuttle service to the airport and it was convenient, picking up right in front of the hotel. The staff was courteous and helpful. We will definitely stay again if we are flying into and out of Rome.
from North Holland Province, The Netherlands
Submitted on 11-10-2016
Excellent trip and quiet settlement in area. Staff very friendly and helpful especially in Resteraunt bus service very efficient and ran on regular service to the terminals Bar tender was pretty good and lobby area very pleasent
from Abu Dhabi, United Arab Emirates
Submitted on 11-10-2016
Courtesy shuttle from the airport to the hotel is very helpful. Getting to all of the tourist attractions is easy enough for a foreigner. Even though the center of Rome is 14km away from the hotel , the airport has access to the train which will take you to the center of Rome. It's affordable and fun to see the countryside of Rome through the train ride.
from Broken Arrow, Oklahoma, United States
Submitted on 11-10-2016
This hotel is large and busy due to the location next to FCO. There is a shuttle to and from the airport that runs every 10 mins. The hotel was clean, beds were comfy, restaurant was prompt and had a good selection. Large bar area. This property may be a bit more expensive than other Hilton's but it is convenient. I would recommend this hotel and stay here again.
from Rome Airport, Italy
Submitted on 11-10-2016
Hotel was excellent. Friendly and very helpful staff. We loved the rooms and very good food! We had a wonderful dinner and the breakfast buffet was great - thanks for everything! Oh and hte bed - very comfortable. We would highly reccomend this hotel. Shuttle ran to all of the terminals in the morning which made things very easy.
from United States
Submitted on 13-10-2016
We checked in the night before our flight to minimize our morning commute. It worked out great. The room was nice, clean and comfortable. We had dinner in the restaurant and it was good. The staff was great. We caught the shuttle in the morning and that worked out perfectly, buses come every 15 minutes.
from Oceanside, California, Usa
Submitted on 16-10-2016
The stay at the Garden Inn near Rome's Airport was very convenient and comfortable. The bus shuttle service was much appreciated both ways. The hotel was light and airy plus clean! Taxi service is expensive so it was better for us to use some points, pay and get transportation to and from the airport.
Submitted on 18-10-2016
Since we had an early flight out of the Rome Airport we decided to stay at this hotel which has a free and convenient shuttle to and from the airport on a regular basis. Hotel was very comfortable and clean for the money. There is nothing close by this hotel. They have a full service bar and restaurant. The food was very good as was the service. They had a breakfast buffet for 10 euros which was a deal!
from martinsville, nj
Submitted on 18-10-2016
Second time that I stayed here. SAME problem with beds. THEY advertise about adjustable beds, but We never found any way to adjust the uncomfortable beds.Staff is incompetent and not nice. WHEN I checked in I asked to pay ahead for breakfast for discount. In AM there was no record of me paying in the breakfast room and waitress treated me like a criminal and followed me to front desk to clear things up. only reason to stay here is convenience for early AM flight. Positive is hotel appears cle... Read more
from buffalo, United States
Submitted on 19-10-2016
Friendly staff. Small (but clean) rooms. Close to airport. Shuttle every 15 minutes, which is very nice. Don't plan on taking a hot shower in the morning. It would also be nice to get breakfast comp for Honors members like some other brand hotels.
from Tempe, United States
Submitted on 19-10-2016
Enjoyed the convience of the location. The staff was extremely helpful in explaining the city and worked with me on getting an early check-in. The room itself was very large and the food itself was decent although overpriced.
from Terre Haute, Indiana
Submitted on 20-10-2016
The hotel is very conveniently located to the Rome airport and has very frequent free shuttle service making transfers to and from so easy. The staff are friendly and eager to help. There is a large dining area serving breakfast lunch and dinner with most room rates including breakfast. I can't attest to the quality of the breakfast as my morning flight back to the US required me to leave the hotel before the 6am breakfast buffet. They did have coffee available at 5:30am and it was excellent Ame... Read more
from Connecticut
Submitted on 21-10-2016
One night stay mid-week during a two week European business trip. Possibly the friendliest check-in staff in Europe, together with an immaculate room, a very clean laundry area (needed to press a shirt) and helpful restaurant staff made this a very comfortable and pleasant experience. Right by the airport so super convenient. Book with confidence - The Succinct Traveler
from Atlanta, Georgia
Submitted on 22-10-2016
We stayed here the night before a flight to the he US. We came to the airport and came get the free shuttle with a few issues, but managed to find it. More info to follow about that. It was a 15 minute ride to the Hilton, and our stay was nice: great bed, nice modern and clean room, and a wonderful breakfast buffet. To expedite getting the shuttle, find the large sign that has a pink top and blue bottom; there is a screen nearby that shows when the next bus is arriving. We caught it outside T... Read more
from Singapore, Singapore
Submitted on 23-10-2016
Service levels need to improve. Be aware when staying in the family rooms as the wifi signal doesn't reach there or is very poor as these rooms are in the corner. Always a long queue at the reception desks.
from San Francisco
Submitted on 24-10-2016
Very convenient option to simplify getting to the airport in the morning. While skeptical of an "airport hotel" this was surprisingly a very good choice. Hotel was clean, rooms spacious and comfortable, and hotel staff very friendly and helpful. Transit to the airport was very easy and convenient. For those wishing for one last traditional roman meal, Trattoria Le Romane is a great option and short taxi ride from the hotel. I'm sure there are others, but this is a very good mom & pop home cooke... Read more
from Orlando, Florida
Submitted on 24-10-2016
Travel back to the US after stop in Rome. This is very convenient to the airport and free shuttle is included. Friendly staff and facility is up the the standards of what I have experienced at other properties. Convenient restaurant and business center
Submitted on 24-10-2016
This place does the job. Bed and pillows are comfortable cleanliness is good. Checkin is friendly and professional. It's a generic hotel, good for a stopover not a holiday. The kitchen closes at 10.30pm so if you arrive after this time you'll have to get a microwave meal from the shop. Breakfast is ok.
from Nashville, Tennessee
Submitted on 25-10-2016
I always stay at the Hilton Garden Inn near the airport when in Rome. It is clean and the staff is always efficient. The restaurant is bright and clean and the shuttle to and from the airport make it a great deal too.
from Aurora, Indiana
Submitted on 27-10-2016
I booked here because of a early flight out on Sunday morning . After a monthlong trip thru Italy I felt this was the best choice I could make to catch a early flight home . With a 6:50 am flight and the shuttle over to the terminal we left at 4:00 am on the shuttle bus as suggested . We were very surprised at the amount of people that early in the airport . Many of them also were staying at this hotel I had chose . We spent much time in our room after we checked in getting our bags sorted out a... Read more
from Sydney, Australia
Submitted on 28-10-2016
Does the job adequately without much personality. Rooms comfortable, clean and quiet, wifi worked well. Cheerful and helpful check in staff. Crowded Saturday night and downstairs bar and restaurant could not cope. Long delays and confused staff. Dinner and breakfast pretty ordinary, nothing special. Overall provides convenient overnight stop before flight out, but one night only.
from niagara on the lake, Canada
Submitted on 30-10-2016
I have stayed hundreds of nights at HGIs around the world. I stay at this chain because of the great, made to order breakfasts and splendid buffet. Rome Airport HGI has a very poor resturant which tears down an otherwise okay hotel. Dinner the night we arrived was a veg pizza that looked like it was microwaved. In any case it was a soggy crust in the middle with tasteless ingredients. Don't do pizza in this country inless you can do it have decent. And theost expensive pizza we ate in Italy o... Read more
from Kirkland, Washington
Submitted on 31-10-2016
Not quite as convenient as the main Hilton next to the terminal (and the car rental returns) but the Hilton Garden was a lot less in price and had a free shuttle available as well as the airport employee shuttle that came by every half hour. The room was modern simple plus clean and the restaurant had delicious pasta and wine for dinner. All was good and actually very enjoyable as far as airport hotel experience.
Submitted on 31-10-2016
the Hilton Garden Inn offers great value. The shuttle is public transportation from hotel to terminal with many stops to other terminals and parking lots. Not like the shuttle at Hilton Rome Airport is you have stayed there.
from Safed, Israel
Submitted on 01-11-2016
If you need a quiet one-night transit stop at Fiumicino Airport, rather than stay at the more expensive Hilton Hotel, stay here. Rooms are extrememly comfortable, bathroom facilities are excellent, breakfast is a generous buffet and we ate a great meal in the restaurant the night before our flight out. Desk staff was helpful and attentive, showed us how to connect to the hotel's wifi, and a faulty lock on our door was attended to wiithin minutes by a friendly maintenance man. Even though the ho... Read more
from topanga
Submitted on 01-11-2016
The Hilton Garden Inn is approximately 12 minutes from the airport by shuttle. If you are interested in staying closer then book the Hilton Airport. It is literally across the street from Terminal 1. The Garden Hilton is a very clean facility with a professional, friendly English speaking staff. They provided me with a detailed map and directions to a medieval fort 100 miles away. They also loaned me an iphone jack The buffet is stocked with interesting and well prepared Italian recipes. All in ... Read more
from Rosebud, Australia
Submitted on 04-11-2016
Great place to stay in between flights and to recuperate after the plane. Welcoming staff, good food, great rooms shower and a great feel about the place. Really enjoyed my stay! It was great to be able to interact in the English language with staff as well.
from Atlanta, Georgia
Submitted on 08-11-2016
Stayed here the night before our flight after touring Italy. I've taken that early morning Europe to America flight many times and dealt with the stress of trains, taxis, etc. trying to make sure I'm awake and at the airport in time for my flight. TRUST ME when I say your life will be much less stressful if you stay close to the airport before your EU-US flight. This hotel was nice, affordable and had a shuttle from the hotel to the airport. We were able to wake up in the morning, grab some coff... Read more
from Muskegon, MI
Submitted on 12-11-2016
This is a very nice property - particularly well maintained for an Airport property. We booked it on our last day in Italy to make the the connection for our flight. It's relatively new and has large common spaces that are very nice. Rooms are clean and large. Beds are comfortable. Again, it was a pleasant surprise for an airport hotel. Two things were less than perfect: We decided that we wanted to go to Piazza Navonna in Central Italy for the afternoon and evening and went down to ... Read more
from Burbank, California
Submitted on 13-11-2016
Good place to stay if you need to stay near Rome Airport. Transportation to the airport is every 15 minutes. Staff is very helpful good food and clean room. The beds are excellent. The Internet room to print you boarding pass was very accessable. .
from Seattle, Washington
Submitted on 13-11-2016
Although we thought the hotel was nice for a stay for the night before we flew out of the airport, it wasn't as easy to get to as one would think for an 'airport hotel.' You have to find a shuttle bus, which was not easy at all, and then take the shuttle for 20 minutes to get to the hotel because it makes several stops. We also heard that there are several 'airport hotels' that offer free shuttles into Rome, and this one does not, which we were pretty disappointed in. Overall though, it was clea... Read more
from Rancho Mirage, California
Submitted on 17-11-2016
We have always stayed at the airport the night before departure because of the early flights to JFK and Rome traffic. Up to now we were hostage to the Airport Hilton and did not have the best experiences. This time we opted for the Hilton Garden Inn not knowing what to expect in service, rooms or proximity to the airport. We were blown away! It is smaller than the Airport Hilton and much less cold and uncaring. The staff and room were great. We even and a great, moderately priced dinner at the ... Read more
from Louisville, Kentucky
Submitted on 18-11-2016
They charged my card at check in but couldn't find the authorization code when I was checking out. I stood at the counter for an extremely long time while the representative tried to get it figured out. I showed him on my online bank account proof of where your company had already submitted the charge and the money was no longer in my account. I asked him if I could leave so that I wouldn't miss my international flight back to the United States. I informed him that I needed to leave immediately ... Read more
from Prerov, Czech Republic
Submitted on 18-11-2016
If you need a hotel at the airport, this one is a great choice. Good restaurant with reasonable offers for dinner, nice breakfast buffet and friendly staff. The rooms are nice and modern and the bed is very comfortable.
from Davis, California
Submitted on 21-11-2016
No directions were given to find the shuttle on the confirmation so we followed the "bed" sign in the terminal which led to the other Hilton where we were told a taxi would cost 15 euros. They said they called a taxi but it never arrived so we ended up walking back to the terminal (not a short distance, by any means). Go to Terminal 3 & find the free shuttle just outside the Departures entrance. Look for Staff Express on the bus. Shuttle takes about 15 minutes to arrive at hotel.
from Tucson, Arizona
Submitted on 29-11-2016
I stayed here the night before I left Rome because it would have been a big hassle to get from central Rome to the airport in time for my early departure. The hotel is comfortable and modern, in keeping with other European Hilton properties I've stayed at. As others have mentioned, finding the shuttle from the airport was not all that easy. The shuttle operates mostly for the convenience of airport workers and the shuttle drivers were non-responsive to questions from travelers. The hotel breakf... Read more
from Greater Melbourne, Australia
Submitted on 30-11-2016
The Hilton Garden Inn is an ideal place to stay if you need a stopover at Rome airport. It is ideally located, very close to the airport and served by the frequent airport car park bus. It is the only hotel on the bus loop. The rooms are not luxurious, but of quite a good standard - quite comfortable and clean. The bar and restaurant at the hotel are of good quality by airport standards and the staff are very helpful. We have stayed at the hotel twice.
from illinois, usa
Submitted on 30-11-2016
The property is nice with a good breakfast selection. Room was clean, lobby very nice. The shuttle was very difficult to find and quite a long ride but it was complimentary and it ran 24 hours! FYI --it is on the upper level The hotel is a airline crew hotel and they are the valued guests. As such our final night stay was sleep deprived, as our room was the last on the hall leading to the elevator on the 6th floor. From 330am on there were heels clattering and luggage rolling on the wood fl... Read more
from Incline Village, Nevada
Submitted on 01-12-2016
Spartan for Hilton. Room heat did not work. Service to check heat never showed up. Had to change rooms. No help there either. Very simple rooms without spare pillows or blankets. Desk helpful but saw no service support. Limited restaurant menue and expensive for what you get but only game in area. Would go to Real Hilton next time.