Hotel Features.
Dining options at Shangri-la Hotel Surabaya include 5 restaurants. A poolside bar and a bar/lounge are open for drinks. Room service is available. Recreational amenities include an outdoor pool, a children's pool, a health club, a spa tub, and a sauna. Spa amenities include spa services, massage/treatment rooms, facials, and beauty services. This 5-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Complimentary wireless Internet access is available in public areas. This Surabaya property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. For a surcharge, shuttle services include a roundtrip airport shuttle and an area shuttle. Wedding services, concierge services, limo/town car service, and tour/ticket assistance are available. Complimentary guest parking is limited, and available on a first-come, first-served basis. Additional property amenities include multilingual staff, gift shops/newsstands, and a nightclub. This is a smoke-free property.

Guestrooms.
383 air-conditioned guestrooms at Shangri-la Hotel Surabaya feature minibars and coffee/tea makers. Accommodations offer city or pool views. Bathrooms feature shower/tub combinations, bidets, makeup/shaving mirrors, and bathrobes. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones. Plasma televisions have premium cable channels and DVD players. Rooms also include complimentary bottled water, safes, windows that open, and slippers. Guests may request in-room massages, irons/ironing boards, and hypo-allergenic bedding. A nightly turndown service is offered and housekeeping is available daily.