Hotel Features.
Dining options at JW Marriott Surabaya include 5 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day. A complimentary buffet breakfast is served each morning. Recreational amenities include an outdoor pool, a children's pool, a health club, and a sauna. Spa amenities include massage/treatment rooms and a hair salon. This 5-star property has a business center and offers a meeting/conference room, secretarial services, and audiovisual equipment. This Surabaya property has event space consisting of a conference center and a ballroom. For a surcharge, shuttle services include a roundtrip airport shuttle (available on request) and a train station pick-up service. Guest parking is complimentary. Additional property amenities include a concierge desk, gift shops/newsstands, and laundry facilities.

Guestrooms.
Air-conditioned guestrooms at JW Marriott Surabaya feature minibars and safes. Bathrooms feature bathrobes and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. Guestrooms offer complimentary newspapers. Rooms also include irons/ironing boards. Guests may request in-room massages.

Notifications and Fees:

• This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Valet parking fee: IDR 25000 per day
• Fee for in-room wireless Internet: IDR 125400 per day (rates may vary)
• Breakfast fee: IDR 155000 for adults and IDR 77500 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.