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Surabaya, Indonesia (SUB)

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Based on 136 reviews
The new Holiday Inn Express Surabaya CenterPlaza hotel is the smart choice for savvy travelers.
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NO. 54-58 JALAN KEDUNGDORO, Surabaya, Indonesia 60251


Centrally located in Surabaya, the commercial and industrial center of East Java.

Resort Details

The wide ranges of facility includes 24 hours internet stations, fitness room, pay & go counter, self-service laundry facility and meeting room.

Accommodation Details

The hotel features 240 brand new rooms that are well-designed for everything you need for a great stay. Start the day with the Free Express Start Breakfast or Grab & Go Breakfast option. While in the hotel stay connected with our Free Wi-Fi access throughout the hotel.


The hotel is a convenience base for Surabaya exploring, guests can enjoy everything from popular dining, shopping venues including Tunjungan Plaza Shopping Mall and entertainment options.

Based on 136 reviews
from Los Angeles, California
Submitted on 02-05-2016
Sometimes it is just nice to know what you are going to get. I am a priority member for Holiday Inns and it was just as expected. Bonus was that laundry room - you definitely sweat in this country! I just wish they had AC in there!!! it was a steam room!!! I would stay here again!
from jakarta
Submitted on 05-05-2016
hotel location is a bit far from shopping center or restaurant, but transportation is easy to find, room is clean and spacious with mini fridge but I can hear noisy from main street, restaurant is big with smoking area, should put a lot of planter there
from Jakarta
Submitted on 11-05-2016
I decided to stay at this hotel because of my previous stay at Holiday Inn Express in Semarang was satisfying. It wasn't a wrong choice to stay for three nights at this hotel. Staffs were polite, room was sufficient in size, clean and with expected room temperature. The hotel was quite fully occupied during my stay but, the staffs at the reception managed to handle check in and check out efficiently.
from Sg
Submitted on 17-05-2016
This is the second time I stayed in this hotel. Level of service and room cleanliness are just as expected, greeted by courteous staffs, clean white sheets and good-sized working table! Breakfast is typical standard in Indonesian, hiccups with wifi though.
from Tangerang, Indonesia
Submitted on 27-05-2016
the size of the room is small but highly appreciate the cleanliness of the room. the mattress is in good condition. the staffs were very helpful. nothing to complaint. no need to ask for specific room view. nothing's good. in the afternoon, you can find any kind of local food just in front of your hotel. try bebek romli! tasty!
Submitted on 20-06-2016
It was an excellent and pleasant stay! Situated in the central of Surabaya,minutes away from the CBD. The rooms were cosy and clean accompanied by the friendly service, really is a good representation that of an IHG member hotel.
Submitted on 21-06-2016
If you are looking for a comfortable stay with a reasonable price, holiday inn express will be a choice. They do provide simple breakfast for you to start the day. Taxi is easily available and can be arrange by the hotel concierge. At night, there will be many food stalls out at the street near the hotel.
from Jakarta
Submitted on 21-06-2016
Nice, clean and comfort place to stay. Unfortunately the breakfast is below expectation. However overall its a good hotel and I can recommend to my friends and families to Staying at Holiday Inn Express Surabaya...
from Jakarta
Submitted on 29-06-2016
Nice place to crash your weight after working in a day.. good breakfast, good service, good waiting area, but car parking need to add more.. if you bring your own cars, hotel access was uphill and park right in front reception.
from Magelang, Indonesia
Submitted on 01-07-2016
I slept for 2 nights in this hotel and find no serious problem. Pros: - There is a package for solo travelers - Efficient check in & out process - Located in the main street, near local restaurants and food stalls - Helpful and friendly staffs - Free wifi internet - Strong shower with good temperature - Quiet room, comfortable bed, good air condition - Safety box in the guest room - Electric kettle with free mineral water + coffee + tea + low calorie sweetener - Medium led tv with various int... Read more
from Solo, Indonesia
Submitted on 04-07-2016
I was very happy to find out we chosen this hotel during our trip to Surabaya from 1 - 3 July. Its not a wrong decision. The hotel location is very close to Apeng kwetiaw the very famous resto in Surabaya. Also close to other culinary stalls along the street. Also not far from Tunjungan Plaza. Everything is considered perfect. However, the coffee sachet served in the complimentary tray tasted like jamu. It would be very great if the coffee machine in the resto can be ready anytime the gues... Read more
Submitted on 17-07-2016
I love to stay in this hotel. The staff is friendly and helpful. I love the room design, very comfortable. Good Job!!. And also the location is good, near from everywhere, you can go to Tunjungan Plaza mall, Ciputra Mall. And so many food spot you can visit.
from Jakarta, Indonesia
Submitted on 20-07-2016
Staff very friendlly and helpful, very comfortable bed, Safety box in guest room, free wifi internet in hotel, Delicious Breakfast , and also location is good near in my . Good Job :) so recommend place for next trip
Submitted on 21-07-2016
Excellent hotel, staff friendly and very helpful. Quick check in and check out. Ver recommended hotel for single traveller, business and holiday. I suggest to try the restaurant and the lounges in the top floor of the hotel. Very nice city view and the food taste delicious
from Singapore, Singapore
Submitted on 31-07-2016
Great room, good service. Maybe they need to give better breakfast menu, it is too basic nothing special. Customer Service are always cheerful and patient but if you are looking for laundry they have laundry room for you to do by yoursel.
from Bangkok, Thailand
Submitted on 01-08-2016
The hotel is new so the decor and general appearance of the hotel is still very good. Bathrooms are a bit small and one has to squeeze around the door to get to the toilet. It seems as though the restaurant staff are still getting their systems sorted out. Some food on the menu wasn't available and on two occasions I told "it had finished" or whatever that might mean.
from Bandung, Indonesia
Submitted on 03-08-2016
Clean , Comfortable , Good Service , Delicious Bfeakfast , at night you can found a lot of foods street with affordable price.. ( suggest from Ms.Putri FO : Bebek Goreng Pak Gito ' muantaaab rek ' .... ) only tv signal in my room ( 915 ) was not good. Overall we happy stay here Thank you for the good services
from Jakarta, Indonesia
Submitted on 05-08-2016
Just stayed at Holiday Inn Express Surabaya. The place is very nice and pleasant. The receptionists are very helpful. It's recommended to you who want to have good experience of staying at Surabaya. ๐???
from Jakarta, Indonesia
Submitted on 05-08-2016
The hotel is pretty new, check in is very pleasant and fast, rooms are clean, cozy and very comfortable, location is right in the center (just 40 min from Airport) and there are plenty of taxi (bluebird) right in front of lobby. Overall a great choice with very good value for money. Breakfast is included but is the only thing can be improved
from Yogyakarta, Indonesia
Submitted on 07-08-2016
I stayed 2 night at Holiday Inn Express in Surabaya. The Hotel rates itself a 4 star hotel but in my view its just a 3 star hotel. ยจ Location: The location is not the best for tourist. At night there are many food stalls around the hotel but that's all. There are just selling car and motorbike spareparts around the hotel. If you wish a centrally located hotel, better choose one near "Tunjungan Plaza" or "Jl. Basuki Rahmat". Check In: The check in was fast but take care if you use ur credit c... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 10-08-2016
Stayed for 2 nights at the HI Express in Surabaya. The hotel seems new in Surabaya. The check in was fast and efficient. Don't have much of a restaurant in place, so do not expect full dinner options. Since I was new I did not venture out into the roads looking for food. They have a kiosk which will accept only IDR. You can buy some juice, chocolates, nuts or beer. The gym is very basic. There is a treadmill, cycles and few other equipment. The breakfast was nice but again very basic with not a ... Read more
Submitted on 18-08-2016
A modern hotel with food stall is just a few minutes away by walk from the hotel at night. Easy to find and A Karaoke Keluarga is just infront of the hotel. Tunjungan Plaza Mall can be reach by Gojek only at Rupiah 8,000. For the breakfast, not so much varieties. Same menu everyday.
Submitted on 23-08-2016
It's really unpleasant while your guest asking your receptionist something and he keep looking busy If he doing something else, then why he should act like there is no one in front of him and asking for some help, without norhing to do Really bad first time experience at this hotel, think twice if you want to spend a night here
from Jakarta, Indonesia
Submitted on 09-09-2016
Holiday inn express hotel in Surabaya consider new hotel just 1 year opening,i love this hotel because clean , equiped nice and comfortable bed, location not really good,on the day time very crowded and jam all the way but close to everywhere
Submitted on 17-09-2016
Stayed here for one night. Room was to small, bathroom also small. Wifi quite slow. Air con wast cool enough. For member of ther hotel chain can get late check out until 2pm. Breakfast was quite good with some choices. But at 6am in the morning, the staff was vacuming the hallway it was very noisy!
from Tangerang, Indonesia
Submitted on 19-10-2016
Stayed here for 2 nights, in general everything was not bad, relatively new property so still clean. Room space was standard of basic hotel type. Located in the city, easy o find restaurant and not far from the malls but unfortunately the pedestrian walk not that convenient. Breakfast on average.
Submitted on 22-10-2016
Nice hotel comfort n cleaness but wifi is slowly.bathroom clean and breakfast standart but overall okay. awesome hotel in surabaya center staff friendly and humble.thx holiday inn express.see u next time
from Jakarta, Indonesia
Submitted on 23-10-2016
nice hotel for business travel.. air conditioner in room and restauran weren't cool. very strategic location, wifi quite fast. there was a cockcroach on the bathroom. service for check in very responsive
from Jakarta, Indonesia
Submitted on 24-10-2016
Room very comport but outdoor scenery make sure there is room adjacent building. Security, helpdesk, cleaning, and waiterss so clam and humble. Culinery was available at kedungdoro street. Miss u Holiday Inn Exress Sby
from Jakarta
Submitted on 27-10-2016
This hotel has a great room. The Aircon is fantastic with good bed and pillow. But I love the shower at the bathroom. But the lift should be improved as few times when I used the lift, the lift just go through - did not stop at my floor. The lobby area also need to improved as now is starting to look bit old and not bright.
from Bekasi
Submitted on 30-10-2016
the hotel is looks nice and all the crews is pleasant. the challenge is only to make all the crew have a same perception how to give proper information to the guest. except it, all good. Personally, I recommend this hotel.
from Utrecht, The Netherlands
Submitted on 13-11-2016
We first had a room at the front side. Nice view with the windows but at 5 Am they started with aerobics and that noise was extremely loud. We switched rooms tot the backside. The room was more quiet. Breakfast is nice.