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Sofitel Bali Nusa Dua Beach Resort

Denpasar, Bali, Indonesia (DPS)

Hotel + Flight from
WAS
Based on 2741 reviews
Room & Rates
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Sofitel Bali Nusa Dua Beach Resort
Lot N5 Nusa Dua Tourism Complex, Nusa Dua, Indonesia 80363

Based on 2741 reviews
from
Submitted on 04-06-2016
Been there for a meeting in the first place, looks like an ordinary luxury hotel... Then... when i checked in to the hotel and come in to the bedroom... i was quite surprised that the room consist of private pool too. It's really a nice room!!! Their breakfast are awesome and complete. Wish i could comeback again đ???
from
Submitted on 04-06-2016
They are very welcoming. They have upgraded our room to room with a pool. It was very nice. Room is big. Bed is very comfortable. Pool is so nice. Breakfast has lots of choices for everyone. You can try also nikki beach for lunch and dinner. Ä°t is in the beach area of the hotel. Also bali collection is very close to hotel and they offer a shuttle service for this small mall. You can buy your souvenirs from and also enjoy your dinner in bali collection. So sofitel hotel is the best of you wan... Read more
from Napier, New Zealand
Submitted on 05-06-2016
we stayed here for 5 nights, upon check in the guy asked if we wanted to upgrade our stay so we did which not only included a slightly better room but also to have afternoon tea and cocktails as well as breakfast. OMG the breakfast was amazing, about 8 different stations to choose from. Our room was awesome as we could swim out out door and around to the main pool. We did water aerobic one day and the kids loved the kids pools and slide. Everybody was super friendly and the service was great.
from Nanaimo, Canada
Submitted on 05-06-2016
We just finished our first trip to Bali two weeks ago. The trip was fantastic. The resort was first class and staff were nothing short of amazing. The service check in to check out were friendly and helpful. The Kweezeen Restaurant staff were exceptional right from the hostesses to the servers and cooks. Deserving special mention are: Ari Dewi, Yogi Widiadi, #Hardika, and Tisnia Bali Mode. If we had the names of the hostesses we would have given them special mention also. We also enjoyed s... Read more
from Los Angeles, California
Submitted on 06-06-2016
good food great selection excellent service Adiana our waiter made the evening special at the kweezeen restaurant The pool and beach area is all kept clean and tidy The staff at Sofitel are all so polite and helpful they make it a great experence and place to holiday
from Bali, Indonesia
Submitted on 08-06-2016
Amazing hotel room big room, with friendly staff. And brunch at ccc that's an big xtra. Beach front view, and you can come to famous niki beach just next door. So if you want relaxing, quite and private, Sofitel is great choice.
from Hong Kong, China
Submitted on 09-06-2016
Great relaxing getaway. Had a wonderful stay in a room with private pool on the ground floor. Enjoyed excellent service from the staff at Kwee Zeen Restaurant. Special thanks to Tulus and Kaslika who were attentive and made sure that everything was good when we were at the restaurant!
from Nusa Dua, Indonesia
Submitted on 09-06-2016
this is a perfect place for family holiday. great food, beautiful pool and garden. the nikki beach is nice and clean. Sunday brunch is also a plus point to be added to this hotel. there are also shuttle bus to go to nearby shopping mall, also free transport to beachwalk shopping mall at kuta beach. one special waiter in Cuisine, his name is Tatur, he is so nice and friendly.
from
Submitted on 10-06-2016
I cannot fault this hotel. It is just beautiful. Probably the nicest place I've ever stayed! I just found Nusa Dua a little boring. Full of resorts. Not the real Bali. Prefer huddle and bussel of Legian and Seminyak. If you love resorts then go here. It's wonderful.
from
Submitted on 11-06-2016
The overall experience in Sofitel is great and amazing. I had special arrangement with Tika ( Guest Relation TL) and thanks to her to workout a surprise for my boyfriend during the stay! The breakfast is incredible with choices of food. So remember to wake early and enjoy the breakfast! I also had beachside seafood buffet at night which is okay for the price and quality of food. The only downside is the beach where we can't really swim in the sea due to the strong current.
from Perth
Submitted on 30-06-2016
Great new modern resort at the main beach at Nusa Dua. Sofitel at its best. Fantastic staff, very friendly and helpful. Cut Catch Cusina, possibly the best restaurant in Nusa Dua. We stayed in a Club room, so we had access to the club lounge. Good service, food and drinks. Not sure about all the little kids running around in the lounge at cocktail time.
from Perth, Australia
Submitted on 30-06-2016
First time at this hotel ! Great rooms, fab pool areas ! Food great. Missing a deli style shop for chocolate & chips ! An opportunity missed. Staff fabulous as always Don't forget to go to the Nikki Beach pool area ! Great for young couples who like some funky music whilst sunbathing. Resort fauna and flora, beautiful
from Jakarta, Indonesia
Submitted on 01-07-2016
Before searching hotel in Bali, i heard from my friend that Sofitel Nusa Dua is great hotel. So i am trying to find out from website, youtube and google. Finally we choose Sofitel Nusa Dua for our vacation trip 29 Jun - 01 July 2016 and my room was 2216 and then moved to 6120. I really recommended these hotel for family trip or honeymoon. The room, breakfast, pool and beach are really nice. I'll be back next trip to stay in Sofitel Nusa Dua.. P.S : To General Manager When i check in i got room ... Read more
from Melbourne, Australia
Submitted on 01-07-2016
We stayed here for 8 nights. The villa we stayed in had a garden, lawn area, outside shower and private pool. The service from the butler staff for the villa was amazing - especially Edi, he is awesome. The resort is large in size (7 hectares) and has a variety of accommodation, dining and pool options available. The lobby bar has an amazing view at night and offers up the usual drinks but also has a pretty good tapas menu. The beach and pool area menus do vary depending on time of day and hav... Read more
from
Submitted on 01-07-2016
Love this hotel, ambience and all the facilities. All the staffs are very friendly. Awesome breakfast, have so many choices for food and beverage. My daughter had fun time in kids club, no nanny needed for 4yrs up kids. Will be come back for sure.
from Canberra, Australia
Submitted on 03-07-2016
Beautiful modern resort with warm and friendly staff Warmly welcomed at the club from check in to checkout The pools are amazing - and I like the lounge chairs placed within the water. The sand on the beach is a bit rough but the beach front huts are lovely to relax in. Well treated as a platinum Accor guest with a suite upgrade.
from
Submitted on 03-07-2016
Third times staying here, and the hotel facilities is regressing rapidly. For a luxury hotel under 5 years old, many of the hotel facilities seemed under maintained, for example, many of the state-of the-art controllers in the guest lavatories did not work, broken shower holder in my room and water pressure was uncomfortably low. I also found that my dinner experience this time was below expectation. The first time I had dinner at Cut Catch Cucina everything was perfect, so was the second time l... Read more
from
Submitted on 03-07-2016
Stayed with my family o a get away. The resort is beautiful, landscape is amazing, rooms are beautifully designed, well maintained rooms and the entire hotel, super nice and clean beach, very large and nice pool, and the best assets are the people working here. The holidays were amazing, I will definitely recommend to my friends and families and will come back on a visit to Bali again. Keep it up Sofitel Bali.
from Bandung, Indonesia
Submitted on 03-07-2016
Check in actually took a little while, due to very crowded afternoon. But that was totally fine and understandable. Besides, a friendly staff kindly show our family to a couple of couch with welcome drinks. Check out was very very fast though. We got a complimentary 3 level room upgrade! Sofitel kindly move our two-connecting-standard-rooms to two-connecting-pool access-rooms. Thank you so much Sofitel! Really made our day! We had a blast in Sofitel. Very nice room, very friendly staff, nice sle... Read more
from
Submitted on 04-07-2016
I stayed for 3 nights with my husband and a 4year old daughter. This is actually a 5star hotel. However for me i just find that i didnt feel like i am in a 5star hotel, the entire area is quite dark maybe because the decorations used mosly are made of wood. The pools are just average. The room, even though its spacious, just doesnt have the wow factor like the rest of 5star hotels in nusa dua area. The amenities given are good. The housekeeping team is friendly checkin on us if we need anything ... Read more
from London, United Kingdom
Submitted on 06-07-2016
Not much to actual do in the area locally but staying in this hotel was a great choice. We had a club level room which made all the difference. Breakfast, afternoon tea, snacks drinks etc really did make a big difference as there's not much apart from other hotels local. Pools are amazing but get up early and leave your towels by the beds otherwise you won't get anything. Service was great and food was excellent throughout. Beach was average but that's no reflection on the hotel. We would defini... Read more
from Jakarta, Indonesia
Submitted on 07-07-2016
For our first trip to Bali after not having been here for a while, we decided to stay at Sofitel. It was a nice hotel, and very beautiful, although the view from the lobby was underwhelming. (I think it could've been stunning if the lobby was elevated higher, though.) There were many positives about this hotel although the service in particular was stellar, all staff and workers always ready to help and offering a smile or greeting when you pass them. The rooms too were very comfortable - larg... Read more
from
Submitted on 07-07-2016
Staying in the Sofitel is just a wonderful experience. The staff is always smiling and ready to help, the rooms are big and well furnished, the pool is also great. There are so many things in this hotel to discover that you really need to take your time to enjoy all the facilities: the gym (with sauna and hammam), the spa (even on the beach!!!), the different restaurants, the dances at night... 3 nights is just too short to enjoy it all and I will definitely come back whenever I can!!
from
Submitted on 07-07-2016
Rooms clean, friendly, polite and professional staff and the quality was there all along ! Beautiful place, special mention to the pools !!! Recommanded resort for pleasant stay with really cool activities.
from Jakarta, Indonesia
Submitted on 08-07-2016
Overall it's good but the room is not clean,The beach has rocks which is a little bit painful to walk on so maybe it's recommended to clean it. The food is good but you guys should add more unique food and flavor, but we like your service
from Surabaya, Indonesia
Submitted on 11-07-2016
Very helpfull and nice staff, especially for Mr. Danes. Who always help me and do the best, that he can do, so i have unforgatable holiday with my family. Big resort, a lot of pools, and kids club. Delicious food. Thank you for my birthday cake. This is my second's stay, bsolutely will come back on next year.
from London, United Kingdom
Submitted on 11-07-2016
Spent 3 days in Ubud and 4 days on the beach in Nusa Dua. Very relaxing and the Mojitos where great. We ate at the Kwee zeen restauran in the Sofitel Hotel choosing from the extensive buffet and the waiters Tulus and Yogi were very helpful and friendly.
from
Submitted on 11-07-2016
We stayed here for 4 nights, after coming down from Ubud. Arrival went smoothly, our bags taken straight away and we were shown to the check in reception straight away. Our room wasn't ready (we arrived at 14.00), but this wasn't a problem as we had a beer at the bar while waiting (ridiculously expensive). Waited half an hour, then were shown to our room. The room, a deluxe King room with plunge pool, was superb. Great furnishings. The lighting was a complete nightmare however, with switches... Read more
from
Submitted on 12-07-2016
We have been to Bali for many times but this is the first time for us staying at Sofitel Bali. The overall rating for this hotel is 4.5 out of 5.. We love the kids club and pool as our 1.5 year old daughter spent some very good time here. The staff at the Kids club at first asked us to register and pay for the entrance fee but at the end changed their mind and we were allowed for 3 days of 2 hours free session due to some miscommunication within their team.. We booked the hotel through agoda... Read more
from Melbourne, Australia
Submitted on 12-07-2016
We stayed in a suite and comfortably serviced a family of 4. The pools are spacious and great to play with the kids. Newly installed massage day beds look into the beach are a great addition. The buffet breakfast and dinner are varied and fresh. The club access provides a nice sanctuary in the afternoon when you need a break from the sun. Butler sandi made every effort for our stay to be perfect. Very attentive and informative of things to do in Bali.
from Darwin, Australia
Submitted on 12-07-2016
Our stayed started well, even though we could not get a room upgrade (Accor Gold) we were able to have access to the lounge. Our room was 5312 which is on the top floor and have a nice view of the ocean. Our last stay was in the Opera Suite and 1 Bedroom Villa but we found that our standard room was still very good. Despite contacting the hotel prior to arrival to get two baby cots in our room for our two year old twin boys they were not in the room, it then took a while for them to arrive. ... Read more
from Newcastle, Australia
Submitted on 13-07-2016
My husband and I stayed 2 nights and we found the resort just beautiful. The staff were professional and could not do enough for you. Wenny in the front office went above and beyond for us. I became quite ill and she arranged the doctor and for us to stay another night in the same room. The gardens were very well kept. We found the pools to be one of the best we have seen at a resort. The food was delicious and there was a huge variety. We would definitely stay there again should we return to Ba... Read more
from Melbourne, Australia
Submitted on 14-07-2016
No need to leave this hotel- it has everything you need for complete relaxation and rejuvenation. Four restaurants, one pool bar, two spas, multiple pools, and beachfront access. Highly recommend joining Club Millesime- includes VIP check in, all day access to the Club Millesime lounge with refreshments, complimentary afternoon high tea, and happy hour wine tasting! Well worth it!
from Surabaya, Indonesia
Submitted on 15-07-2016
Sofitel Nusa Dua claims it is a 5-star Luxury hotel, but unfortunately we didn't think so. When we first arrived to the hotel, we went to the reception room to check-in, and it was swamped with guests. So we had to take a queue number and waited despite having to rush to a wedding party elsewhere (we were part of the groom's family). A guest who couldn't wait and came later than we did, went to complain to one of the staff about it and she was instantly served by the receptionist. We found this... Read more
from St Kilda East, Australia
Submitted on 16-07-2016
This was an amazing experience. Amazing everything.. Food - yumm, everything 6 star plus. But you walk outside Nusa dua and there are starving dogs... Terrible, heart wrenching tears... Loved so much of this holiday but the starving dogs disturbed me.
from Jakarta, Indonesia
Submitted on 17-07-2016
I stayed in Sofitel Nusa Dua for 3 days. The room is big and nice. All staff are very helpful. My kid is very happy playing in kidsclub. Sofitel Nusa Dua has kids pool, my kid love swimming in the kids pool. The breakfast was great. There's so many kind of food. We will stay in Sofitel Nusa Dua for my next trip.
from Bandung, Indonesia
Submitted on 17-07-2016
Really an amazing beautiful hotel. Love the room and the direct access to the pool more than anything else. Oh... and the gym... what a great gym! Great service and amazing french cuisine brunch. A must try.
from Melbourne, Australia
Submitted on 18-07-2016
Beautiful and quiet location; immaculate rooms, swimming pools and other facilities; delicious breakfast and super-friendly staff. Cant fault this place. The perfect place for a peaceful and relaxing holiday.
from Jakarta, Indonesia
Submitted on 18-07-2016
All your staffs from first time we c/i, in our room, restaurant are very welcoming, friendly and helpfull, until we c/o from your hotel. The quality of your service is excellent, and all rooms we occupied is very nice.
from
Submitted on 19-07-2016
You never have to leave! What a great place to unwind. This is a fantastic resort with lots to do. Great swimming pools, delicious food with plenty of choices. Recommend that you get a room with club and pool access if you can as the free wine tasting after an afternoon dip in the pool from 5-7 is wonderful. I fell asleep on the beach today and felt like I was in heaven. Super recommend, very excited to enjoy the rest of the week with my beautiful woman Mrs. MSG. â?¤ď¸?đ??? Love to all Mark
from
Submitted on 20-07-2016
Absolutely first class service from first contact after reservation online through to final farewell. Very efficient and friendly service all round with special mention to Bagus and Taufiq at the Club. We stayed in villa no.2 which is a perfect blend of Balinese and French colonial style. Great indoors and outdoors spaces in the very private pool villa and perfect for entertaining if you are traveling with others staying in the hotel, as we were. We were a family of 5 and the villa was perfect f... Read more
from Sydney, Australia
Submitted on 20-07-2016
I stayed here with my mum in one of the pool villas. It was the nicest hotel room I've ever stayed in, and the staff made a huge effort to accommodate our needs. As part of the villa experience we also had access to the club lounge. This is what lets the hotel down. The breakfast was forgetful (room service and Kwee Zeen are better options-though the latter certainly doesn't live up to the hype either), the afternoon tea was OK, but the cocktails and canapés were huge pet disappointing. The cho... Read more
from
Submitted on 21-07-2016
Its nice stuff are so kind I took luxury king room with ocean view I like the view byt the ocean is so far around 800m from my room but not clean beach for swimming but walking side the beach is amazing
from Mumbai (Bombay), India
Submitted on 21-07-2016
Our experience was simply amazing! We had a pool and ocean facing room and the view was just breathtaking. The room was very very comfortable and had all the necessary amenities. A special mention for the bed, quilts and pillows.. just couldn't get out of them :) The staff was very warm, friendly and helpful. The Kwee Zeen restaurant has some mouth watering dishes on their menu and the staff helps in picking the right ones to tickle your taste buds. Super yum food! the breakfast options are gre... Read more
from Jakarta, Indonesia
Submitted on 21-07-2016
Awesome room, in-room amenities, pool, lounge, gym, and nice restaurant (CCC). This property has all means to be top resort in world. But there are several service inconsistencies and lack of loyalty program knowledge when I stayed here for 5 nights. Luckily, they learn the mistakes quickly and made tremendous effort to maintain their Sofitel standard of service. Thank you for your great service recovery. Special thanks for Mr Adi.
from Western Australia, Australia
Submitted on 25-07-2016
Room was spacious, well appointed with a lovely view of the gardens and pool area. Great business hotel and would visit for a family holiday. the food was amazing and the staff very attentive. Children were well catered for.
from
Submitted on 25-07-2016
We stayed here for four nights. I wouldn't recommend it and there would be better places to stay for the cost. This is a massive resort, very plush looking and the reception staff were very friendly. They offered an upgrade of room for double the price per night and showed it to us which we didn't end up taking. The room we had was the basic room- amazing bed and very large. However the shower had a big rock in it as a shower chair, which made it hard to stand under the water properly. The fo... Read more
from Sydney, Australia
Submitted on 26-07-2016
My GF thought Nusa Dua was a good starting point for my first trip to Bali and a friend who lives there recommended the Sofitel. We had a room with plunge pool which was ideal given the heat and it easily accessed all amenities. Staff were friendly, breakfast buffet was extensive and Sunday brunch a MUST. Pool with pool bar was nice although I didn't think much of the beach and ocean water quality.
from Gurgaon
Submitted on 26-07-2016
Nusa Dua is a complete resort area with multiple hotels side by side. Sofitel with its amazing location & private beach is a great resort in Bali. Very courteous staff with superb service. The food buffet is quite large with rich variety. Rooms are super luxurious.
from Durban, South Africa
Submitted on 27-07-2016
From arrival to departure this hotel was just perfect. My travel agent booked the hotel for us, but didn't advise the hotel of our arrival at midnight - bit of a long story - the point being that I even personally dealt with the reservations department who were very friendly and efficient in getting our requests sorted out even though the hotel was fully booked over the Eid holidays in Bali. Arrival: as mentioned we arrived at midnight at the hotel and the check-in desk assistant was really frie... Read more
from Jakarta, Indonesia
Submitted on 29-07-2016
Been an accor member that's how I get introduced to this hotel and always love to stay here. It's been my family's (kids') favourite hotel since the first time we try it & keep coming back again n again. Sofitel is located in Nusa Dua tourism complex (there are several hotels in this complex) so unlike Kuta area that is very crowded, this area are more private and most of the hotels have their own private beach. It also not very far from the airport (ard 20-30mins with toll road). My kids lo... Read more
from
Submitted on 29-07-2016
The rooms were really wonderfully appointed. Clean and modern with a well appointed bathroom and separate shower. The pool is just so ideal to relax at and in. Ask for a room away from the servicing areas would be my recommendation as the noise is disturbing through the night.
from Stockholm
Submitted on 30-07-2016
My family and I spent a week at the Sofitel Bali Nusa Dua Beach Resort - It's a great resort with a first class service and staff. Only larger minus is the number of alternative restaurants to be used at the facility. Though this is easy solved by either dinning at the beach at Nike Beach or taking a strove down the beach during the evening finding great dinning experiences in the neighborhood.
from Sweden
Submitted on 01-08-2016
It's been almost a year since our stay and today we still remember our stay despite a couple of minor incidents such as flooding in the bathroom, which occurred because of poor follow-up from the reception. Which was a recurring factor in the hotel that they had poor follow-up on incidents that occur regardless of size. One of the major reasons that we still think of our stay is because of the fantastic service we received each day and memories such as the surprise of champagne in the room and t... Read more
from
Submitted on 01-08-2016
nice modern place, very big so not very personal. not too chique but ok when with kids. really nice pool. good kids club. beach not great - bit run down. good rooms. food is ok not great. breakfast buffet enormous, one of the biggest amd most complete i have seen. lots of groups. we stayed in the W in seminyak before this and that is on a totally different level in all aspects (better), however more boring for the kids.
from
Submitted on 02-08-2016
What a great place to stay friendly staff clean rooms will definitely be back nice walk along the beach front easy access to the shops no hassles couldn't ask for much more great swim up bar in pool easy to navigate around to find your room and fantastic food
from Helsinki, Finland
Submitted on 02-08-2016
I spent one week at this hotel in late July. I did have a room with a plunge pool. Overall, certain 4 star hotel with couple of minor complaints. 1. Electricity and air conditioning went out over one evening. First there were no electricity when we came back to our room at the evening. So we called to maintenance and they fixed the problem. However air conditioning went out in the night and did make the room very hot and humid. Maintenance did fix the problem in the morning, however it took long... Read more
from Tokyo, Japan
Submitted on 02-08-2016
Hotel with great beach and restaurants with good variety of restaurants. Service could be better specially in the beach area, lot of staff but not paying much attention to guests. We take private tour from the hotel to Uluwatu which was great, our guide, can't remember the name was very patient and friendly.
from Bengaluru (Bangalore), India
Submitted on 04-08-2016
Taxi ride from bali airport to the hotel via TOL way takes approx 15 min costing around Rp.100,000 (9US$) approx. This hotel is located beside club Med and well maintained nusa dua area. The check was ok , being an accor platinum we were checked in Club millesime Unfortunate couldn't get an upgrade for non availability.We coudnt get the room even when we checked in at 4 PM , so we had to wait for our room to be done. The rooms were clean but issues with house keeping service like water still in... Read more
from Melbourne, Australia
Submitted on 04-08-2016
It is a nice place and has its good and bad points. Of course the bad outweigh the good on this instance - Morning breakfast has great selection but by the time you get your hot food to the table and wait for butter your toast is cold, also when you receive a hot tea it is cold in seconds. Like it has been boiled once and it sitting in a cold pot. No napkins for you to wipe hands until you ask for one. - power point converters don't work - stains on bedding - bottle of water given but no bottle ... Read more
from London, United Kingdom
Submitted on 05-08-2016
Its one of the best resorts in Kuta, we happened to attend a destination wedding and it turned out to be really good. The resort itself has a private beach and a snaking swimming pool. The sea food was great and hospitality was as expected of a 5*.
from Western Australia, Australia
Submitted on 05-08-2016
Very peaceful and relaxing with different swimming pools and good beach. Charming gentle staff. Best rooms are in their club area and lagoon rooms are a few steps to the pool. Very good breakfasts including tropicsl fruits. Choice if restaurants on site.
from Adelaide, Australia
Submitted on 06-08-2016
This is a typical large Nusa Dua beach resort, self contained with pools, restaurants, bars and spa. We took up the option of upgrading to a suite, and were rewarded with much more space and feeling of luxury than standard. Included were a butler service and access to the "Club Millesime", which was unexpectedly worth while : included high tea and tapas sessions made some restaurant visits unnecessary. The staff, as always in Bali, were uniformly smiling and friendly, even if sometimes their ... Read more
from
Submitted on 07-08-2016
Loved every moment of my stay here, I keep thinking back to it wishing I could be there. Will definitely be back. I have downloaded the signature sofitel soundtrack and just close my eyes and pretend I am there taking it all in again. For anyone procrastinating over staying here....Just do it youll love it!!! Would highly recommend booking with clubroom access.
from
Submitted on 07-08-2016
Hi, I booked a normal room for my honeymoon in the month of October 15. Check in was on time. Hotel upgraded my room to pool attached room complementary and they said welcome to Sofitel!! Amazing experience truly five star. Bathroom was amazing. Room service is just a call away. Staff at reception is very friendly. They guided us in lot of stuff. They also provide shuttle service to Bali collection. Blue bird is just a call away fro reception. Pool bar is amazing.Overall my stay was worth spe... Read more
from Doncaster, United Kingdom
Submitted on 08-08-2016
I have stayed at Four Seasons, Regent, Westin, Marina Bay Sands, Ritz, W etc etc and i can definately say that Sofitel can be used within the same breath. Excellently appointed rooms, plush furniture and very roomy. The room was probably one of the best rooms i have ever had in a resort hotel; excellent. The grounds & beach are immaculate, with workes raking and cleaning the beach every hour. Very impresive. The pool is of a good size, the lagoon pool is wonderful. However, there was a large amo... Read more
from Nairobi, Kenya
Submitted on 10-08-2016
I traveled to Bali for my cousin's wedding at the Sofitel Nusa Dua. The entire stay was wonderful... Rooms are a decent size and the beds are very comfortable. Bathroom was great too but unfortunately the only downside had to be the pressure of water on the rain shower being very low, but that's a small blip in an otherwise very good room! Next time if ever visit, I would also try get an ocean facing room. The hospitality of all the staff was brilliant, as you'd expect from most of thBreakfast i... Read more
from Melbourne
Submitted on 10-08-2016
We went and stayed for our first anniversary, then we got pulled into a conference. During the personal stay, we were impressed by the air conditioning system and the breakfast. When I want the heat I go out, but I like my hotel rooms ice cold. During the conference, I was impressed by the security and the event management. 3 conferences were running back to back and concurrently, but all the staff knew their business.
from Stockholm, Sweden
Submitted on 12-08-2016
As platinum members we were greeted like royals. Unfortunate for us, but good for Sofitel business, the resort were fully booked. This made an upgrade almost impossible, but (big) thanks to FOM Mr Maxime Badin, the two Club Millesime Mangagers mr Putu Kurniawan and Mr Putu Adi Suyasa, we had another amazing stay at this fantastic resort! Our favorite suite, The Prestige Suite, is just amazing! We are already looking for our next visit next summer. Thank you so much again for everything!
from Jinju, South Korea
Submitted on 14-08-2016
Sofitel Bali is almost perfect in every aspects which we can expect from 5 stars hotel. This property is up to the highest standard of Sofitel. Sofitel Bali was just perfect for me until this early afternoon before encountering very strange scene. A pack of Chinese tourists who were obviously not registered guests in Sofitel came to beach side and occupied sofas in "Beach Bar and Grill" by putting theirs backpacks and plastic bags here and there. Then, they went to toilet and wore their swimmin... Read more
from Depok
Submitted on 14-08-2016
Didn't stay here but had a meeting here for 4 days. The facilities were superb. However, one of the projectors died on the final meeting day, and it took them half a day to replace it. The coffee break snacks could use some rework though. Maybe it's my office's arrangement with the hotel, but the snacks from the first day appeared again on the final day. The lunch was great and had a lot of variety (Japanese, Chinese, Indian, Western).
from Singapore, Singapore
Submitted on 14-08-2016
Celebrated my husband's birthday at this beautiful resort with a 3 day stay, and the staff were endlessly attentive and always displayed a cheery disposition. The prestige suite was sprawling, with all our needs well taken care of. Not only did the staff surprise my husband and I with a cake and a bottle of sparkling wine, they made sure to be as helpful in answering all our queries, from directions to food recommendations. Although there were a few minor issues like a leaking mini fridge and ... Read more
from
Submitted on 15-08-2016
We stayed in this hotel with our family and booked a Prestige suite with pool. We asked a few days before an early check-in and upgrade if avaibility. The day we arrived (11am), the room was not ready and no upgrade while there was availability in Villa ... The hotel and beach staff has no amiability, barely a hello or a minimal attention. We wanted to go to the hotel shop, nobody knew when it opened (it was 14h) â?¦ Positive point : the complex is very nice with lot of flowers and trees an... Read more
from Singapore, Singapore
Submitted on 17-08-2016
If a hotel is rated based on its ability to fix its (minor) mistakes, then Sofitel Nusa Dua is going to top the charts. Our stay started off in a somewhat weird way since the extra bed we asked for upon booking was missing - not ideal after a relatively tiring trip with children. Let alone the fact that the luggage delivered to our room were not exactly ours... Enough with the negative stuff. These two episodes had their happy ending in no time. I have stayed in a few Sofitels around this world... Read more
from Bay of Islands, New Zealand
Submitted on 08-09-2016
Professional and attentive staff. Prime location, well maintained property, Tastefully furnished rooms are spacious and comfortable with everything you could possible need. Bathroom clean and well stocked, great rain shower and stone bath. Excellent selection of dinning choices although meals are a bit expensive. Can't wait to go back!
from
Submitted on 08-09-2016
We stayed at the Sofitel Nusa Dua for family holidays in Prestige Suite with Pool. The hotel is very nice with beautiful green areas; the villa is very well equipped with good size, modern style. It has a nice terrace and a very nice pool but shallow (1.15m). The only problem of this hotel is the service with an incompetent staff. Before our arrival we requested an early check in upon Availability and we received fabricated answers. On site we realized that each person had a task and knew it an... Read more
from Melbourne, Australia
Submitted on 08-09-2016
The Hotel Mangers need to be commended as they have they have the staff trained beautifully and to a very high standard. The hotel itself is second to none, huge breakfast options and other restaurants are good (not great) as well. The landscaping Is phenomenal and the all staff exceptional from a service perspective. Our prestige suite with plunge pool was amazing, pool was a very good size and the butlers we had were amazing in every way - nothing to hard! We travelled with a 7 month old and 3... Read more
from Jakarta, Indonesia
Submitted on 09-09-2016
+ i got a twin room at the first floor.. i wish i could get the ground floor, coz the balcony has a stair straight to the pool.. the place is awesomely huge.. the room is clean, the bed is big, the AC is automatically turned off if the balcony's door is open. They have a big clean swimming pool, dancers performance by the pool at afternoon, delicious breakfast in Kwee-Zeen Restaurant. The staff were very friendly and polite, we play beach volleyball together with the staff by the beach.. a very ... Read more
from
Submitted on 09-09-2016
Here partly on business trip, very nice place, bit of a long flight from oz, staying in standard luxury room, had to find our way around at first, could do with a good brush up on room maintenance , just stuff that they should not need to be told about, they should just do it routinely. Nice room, great resort, lovely ambiance.
from Melbourne, Australia
Submitted on 09-09-2016
We were upgraded to a pool suite due to a large Indian wedding. The room was incredibly luxurious and the resort is really wonderful. Fantastic breakfast, The Sunday Brunch is to die for and the pool area is really nice. Can't wait to go back again.
from Melbourne
Submitted on 11-09-2016
This was by far the best hotel/resort I have had the pleasure of staying in. The pools are amazing and the dining venues serve up some of the best food in Bali. The staff are excellent in the way they welcome you and go beyond their job to make your stay unforgettable. Special thanks to Rena the pool side/ restaurant waiter who never forgot to say hello, always had a smile and was fantastic!
from Warsaw, Poland
Submitted on 11-09-2016
I was there some time ago but was absolutely amazing. Great place to chill-out and forget about all your troubles. Food is really good, rooms are spacious and comfortable, service is really helpful. As i remember they have two pools and the beach is really nice:)
from
Submitted on 14-09-2016
ROOM: If you guys going to stay here, pick the room with private swimming pool. The private pool is connected to the main swimming pool. They also provide weight scale which is so important for me! BREAKFAST: They provide various types of cuisines and you can even make your custom noodle. Definitely going back!
from Wollongong, Australia
Submitted on 14-09-2016
I recently spent 8 nights at the Sofitel in Nusa Dua with my wife and 2 children. We stayed in a suite and found the room to be very spacious and comfortable. The girls shared a fold out bed. Being 5 and 8 this was perfect though there was a divider between the bedroom and the The view from the room was lovely overlooking the beach with a large balcony to take full advantage of it. The staff were exceptionally helpful, breakfast was amazing with a huge range of different foods and a juice bar..... Read more
from Rockhampton, Australia
Submitted on 14-09-2016
Sofitel Nusa Dua is an excellent stay in Bali. Very safe with ample security and a gated entrance with guards. The beach is wonderful, the food is sensational and the staff are so very much Balinese friendly. We cant speak highly enough for the hospitality we enjoyed at this 5***** resort and the rooms are extremely big.
from
Submitted on 14-09-2016
We really enjoyed our stay at sofitel begining with being welcomed by super friendly staff. Our room was spacious, bed amazingly comfortable with lovely furniture also can we got room with ocean view. The grounds are amazing with beautiful landscape tropical flowers and amazing pools without the feeling that there were crowds staying. We love the pools and they had direct access to the beach.... Overall, we had a great experience by staying at Sofitel
from
Submitted on 15-09-2016
I must say my husband and I had a wonderful stay at the Sofitel Nusa Dua Resort. The accommodation, fabulous, the staff are so accommodating, incredibly friendly and very efficient, the food, excellent and now my only grievance was that guests are allowed to smoke in the eating areas. It is very off putting to non-smokers and not healthy around children etc. But all in all, I couldn't recommend it more highly.
from Brisbane, Queensland, Australia
Submitted on 16-09-2016
The rooms were amazing, so much to do along the beach front area, lots of restaurants and bars, very vibby, the food was excellent, and well priced, there are amazing swimming pool facilities, the beach and water were clean and stunning, lots of umbrellas and cabanas along the beach for resident use, the staff were super friendly - i would highly recommend this hotel, super kid friendly too.
from Indonesia
Submitted on 17-09-2016
Beautiful hotel rooms and very eco-friendly with its auto turned-off aircon when you open the window. I love the bathroom inside the main bedroom concept. The room quite spacious for you to stay alone or with your spouse. The staff greeted me very well upon arriving and escorting me directly to the lobby. They assist me for an in-room check in and I was surprised with the amazing welcome fruit amenities (I must say it seems they put forest concept with the welcome fruit!!). The Club Millesime ... Read more
from Jakarta, Indonesia
Submitted on 17-09-2016
This was our 2nd visit on Sofitel bali and we were always go home with happy smiles on our faces and hope to come back again for our next holiday in Bali. Hotel is recently new and it has direct access to beach. Littel crowded with families and kids so if you are looking for quite weekend gatway or holiday maybe will not turn out as what you expected. Room was excellence, clean, nice smell, modern and quite spacey. Foods was excellent especially the breakfast which they offers wide viarity... Read more
from Adelaide, Australia
Submitted on 18-09-2016
Upon arrival the scale of the hotel was impressive. We were taken to reception and told to have a seat. After about 15 minutes of nothing happening and other people checking in we approached reception. They were quick to apologise about us waiting, which seemed to be a miscommunication between the staff that seated us. The started our check in process and ushered us through to Club Millesime. We had arrived early before our scheduled check in time but they were happy to try and get us to our roo... Read more
from Tehran Province, Iran
Submitted on 18-09-2016
It was really a good hotel, very very clean with friendly staff and nice pool and area.... Our too was 2207 with a fantastic view of pool.. We were on our honeymoon but we had no surprise or offer from hotel and it was The only bad point..
from London, United Kingdom
Submitted on 18-09-2016
We stayed at the Sofitel for just over a week when we visited Bali and we were blown away. The hotel is amazing and the staff make the stay so special, could not do enough for us. Our room was large and well equipped with so much space it was lovely to relax in just as much as at one of the local restaurants. The pool area is large and never had a problem with finding a bed and the same on the hotel section of beach. We didn't have breakfast included so can't comment on that but the food... Read more
from
Submitted on 19-09-2016
Stay here using accor advantage plus and get upgrade room. Everything is taking my breath away..the view, the room, the food. The location is private in nusa dua, all i can say that this place is a whole package and i will definetely back here somedays.
from Melbourne, Australia
Submitted on 22-09-2016
Sofitel Bali Nusa Dua is another amazing Sofitel resort in South East Asia. After staying in Sofitel Siem Reap (Cambodia) and Krabi (Thailand), this resort had a lot to live up to and it sure did. Firstly it's located in the perfect location for relaxation. All of the amenities are fantastic, it includes a white sand beach along with private beach huts, a generously sized swimming pool, a kids pool and a pool bar. The staff are knowledgeable, friendly and happy to help. We stayed for 4 nights... Read more
from Listerfield
Submitted on 25-09-2016
This hotel is like a slice of paradise of peace and serenity away from the thongs and singlets. Even with the hotel pretty full there was always a quiet corner to relax and catch some sun and have a cocktail at the swim up bar. We used the club room while there and found it a great bonus but it was also abused at time by rude parents allowing their kids to run wild. The staff are all just beautiful and so happy to help. I will be back.
from Sydney, Australia
Submitted on 25-09-2016
We had a very comfortable and enjoyable stay at the Sofitel. Service was very good as were amenities. We were in a Luxury room nice and quiet on the 3rd floor. Breakfast was excellent with lots of choice... Everything was lovely and fresh! The pool was great as were the beach facilities. We ate our meals at the main Restuarant Kwee Zeen and also at Cut Catch Cucina .... All very good. Our only complaint would be the lack of bottled water in the rooms.... 2 small bottles a day for a luxury hotel ... Read more
from
Submitted on 25-09-2016
Our family stayed here for 7 days mid September. This is a beautiful resort with an amazing pool area. All staff were extremely friendly and helpful. The food was of a very high standard with a very wide range of choice. The rooms were also of a high standard with very efficient air conditioning. We all believe that Sofitel Bali Nusa Dua Beach Resort is very good value for money and a wonderful destination for a complete family holiday.
from Melbourne, Australia
Submitted on 25-09-2016
We stayed at the Sofitel Nusa Dua for 5 nights. We were in one of the Prestige Suites that was absolutely beautiful. The bed was super comfy, the bathroom amenities were fabulous, and we had a very large balcony - could not fault this room. We also had access to the Club Millesime. This was great, the food, drink and staff were super helpful and could not be faulted. However, you really need to be stricter on the access to children. I totally understand that families want to be in there, w... Read more
from Sydney, Australia
Submitted on 26-09-2016
It's a great place for family holiday. They have 4 hours a day complimentary day care. They also have a lot of activities for kids. Also for adults. They even surprise us with towel origami for my kids. Great service, guys.
from
Submitted on 27-09-2016
I and my family had a week in sofitel nusadua. The pool was great! food was good and staffs were nice but there was some miscommunications. And pool access room has some mosquitoes, 2nd floor room has some ants in the room. We complained about room condition several times, it couldn't reach to duty manager. We stayed with a bunch of ants and then finally we could change the room very last day. Besides that others were good.
from
Submitted on 28-09-2016
This is one of the best hotel in Nusa Dua. The service was excellent. Breakfast has extensive choices. Private beach is very clean. The only thing we didnt like was the lack of lighting in some areas of the underground restaurant and at the lobby. The restaurant is very dark even in the morning. Other than that, this hotel is definitely worth the money.
from Singapore, Singapore
Submitted on 29-09-2016
After our stay in January this year, we really look forward to bring my team here for an incentive trip. Well , here we are and my team love it. Enjoyed the nice quiet peace of Bali and great service. The restaurants serve really nice food . Seafood Bbq was really nice at the beach.
from Hong Kong, China
Submitted on 29-09-2016
We booked a Luxury King Room, without any surprise the room was big, pleasant and clean. Bathroom was huge and tidy - nicely decorated with dark tiles. A Rollaway bed was well prepared for my daughter and we always love Sofitel's kids stay for free policy. The swimming pools were great and the kid's club was fun. We rented the bicycles from the gym for a couple of hours and we visited the Waterblow. We used Uber to commute between Nusa Dua and Kuta which was reliable and reasonably priced -... Read more
from Mumbai (Bombay), India
Submitted on 29-09-2016
We went on our honey moon at Bali and it was an amazing stay at Sofitel... the beach is beautiful at Nusa Dua shared by the top chains. The hospitality was good and the breakfast buffet spread was delicious... We had a lovely dinner at their poolside restaurant with live music - very romantic... The only thing that marred our stay was during checkout, inspite of informing them about an hours delay in leaving the premises (already finished the payment) they locked us out of our room and would onl... Read more
from Paris, France
Submitted on 01-10-2016
We were really disappointed with our stay at this Sofitel. We came as a couple at the end of our trip to Bali for the "luxury" experience, well we did not experienced it. I have nothing to say about the hotel by itself. The hotel and the rooms are very nice, service was perfect, the breakfast was fantastic so was the Buffet diner. Our main issue was we came during Australian hollidays and nothing was really done to prevent all the disturbance of those familles (kids were screaming and parents ... Read more
from
Submitted on 01-10-2016
Bonjour! My husband, and six year old daughter have just returned from a nine-night stay in a luxury plunge pool suite. I think without a doubt the single most defining positive aspect of this luxury hotel is the friendly and accommodating staff. From the minute you step out into the breath taking reception you are greeted with an amazing welcome party that hints at the quality of service you will receive. This is a big, luxurious hotel with sprawling gardens, wonderfully landscaped pathways, no... Read more
from Perth, Australia
Submitted on 01-10-2016
We had already booked a bargain flight with TigerAir, next was a place to stay. After considering many options for a "special" occasion we settled on the Sofitel in Nusa Dua Having many trips to Bali at budget & mid range accomodation the leap to 5 star was well considered. On arrival at the airport, a driver met us & assisted in a smooth transfer to the hotel lobby around midnight. We were ushered to our Corner Suite with an ocean view. Waking the first morning to a magnificent sunrise ov... Read more
from Southport, Australia
Submitted on 01-10-2016
Beautiful gardens and pool. Super super super (yes 'super' 3 times) friendly and accommodating staff. Our butlers Edi, Karuna, Bayu went above and beyond our expectations and kept on asking "is there anything else I can do?" At Kweezeen restaurant the lovely Ari Dewi and Jeny anticipated our daily needs - quickly working out our patterns so we did not even have to ask for certain things. We were always greeted warmly. In-fact every dining experience was a pleasure - due to the staff.
from Adelaide, Australia
Submitted on 02-10-2016
We stayed 8 nights using a Scoopon voucher. Our room was spacious, clean and serviced well every day. We've stayed in a few Sofitel's around the world, as this was the best so far - mainly due to the total commitment of the staff. It was truly amazing how well they treated us. The pool was fabulous as was the Medical Spa centre. The breakfast buffet was impressive, but unfortunately the dinner buffet wasn't as good. Not a complaint, it just needs some attention to get it right. The only other n... Read more
from Brisbane, Australia
Submitted on 06-10-2016
This resort is perfect in every way. We had a fantastic week and would recommend this to singles, families or groups. No need to worry about kids. The kids pool and club are great. The pool bar was a fantastic way to relax and swim. Staff were so friendly and accommodating. Treat yourself and go.
from Geelong, Australia
Submitted on 06-10-2016
We had very relaxing 5 days stay as an Accor member. Our spacious room on the third floor had a wonderful ocean view. The balcony was a great place to read in the cool of the evening. The interior decor was stylish and the furniture comfortable. We enjoyed the early morning swims and the varied buffet breakfast. All the staff were very helpful and friendly, they really do make an extra effort. The meals at the hotel restaurants were first class as was the service. The Club Mellissime experien... Read more
from Paris, France
Submitted on 06-10-2016
Our stay was overall good at this Sofitel. The hotel and the rooms are great. We had a plunge pool room which is really nice and private. Service in the hotel was the best we had in all of our stays in Bali. The breakfast was fantastic so was the Buffet dinner. All infrastructures are clean and new (they have a top notch Fitness center). The Club Millesime is a plus. It is very nice place especially the pool part, and the staff there is really helpful and welcoming. Beware of the time of the ... Read more
from Mackay, Australia
Submitted on 06-10-2016
Went here for a holiday trip for 6 days. Its a high end resort and feels newly built and fresh. Breakfast is amazing with multiple cuisines. Pools are good and big. Spa is excellent, spacious. Really polite and pleasant staff. The beachside restaurant is great. Would definitely recommend. You can contact them before your trip and they will organise comfortable transport from the airport.
from Helsinki, Finland
Submitted on 07-10-2016
Stayed 9 nights on August 2016, the hotel had an excellent breakfast and the facilities were well maintained and clean. The Club Millesime offer very good bonus for accord members with drinks and some snacks. The transport service and tour service from the concierge was excellent tough the tour guide service varied a lot. Facilities with fast wifi and good pools gave really good change to be at your own peace if you wanted. This is the hotel to come back to if I ever return to Bali.
from Bordeaux, Aquitaine, France
Submitted on 09-10-2016
Been here for honeymoon trip. The staff there were so attentive. Roy, who was helping to check us in and out, was very kind explaining all of the hotel facilities and showing a genuine hospitality. Room is spacious and have a terrace. Too bad, there were noises everyday as it is facing the parking lot. Bathroom is very aesthetically designed with stones and woods. And also thanks to Leda and team, who made a little surprise in our room - it was lovely, and always taking care of us by asking w... Read more
from Melbourne, Australia
Submitted on 10-10-2016
This hotel meet my expectations and beyond the staff are polite and friendly the hotel grounds are well kept. The spa staff are fantastic especially yullia best massage ever, the prices are the same as a five star hotel in Australia. Can you please bring back pool volleyball it's too hot on the beach and perhaps a little more range in food at the restaurant it got a bit boring after 6 days. We will definitely be back great safe hotel .
from Brisbane, Australia
Submitted on 10-10-2016
Upon arriving after a 6 hour flight at 4pm in the afternoon we had to wait over an hour for our room to be made available. Walking around the pool I was almost spiked by a nail in my foot. Walking along another timber walkway a board tipped up to trip me over on my journey. The buffet is the same same everyday. The service while friendly is not organised and the staff unsure of their roles. The mini bar was never refilled over the 5 days of my stay and when checking out they did not even have a ... Read more
from Perth, Australia
Submitted on 10-10-2016
We are regular Bali travellers and have stayed at several 5-star resorts in Nusa Dua, Seminyak, Legian, Kuta & Ubud over the years, so the Sofitel had big shoes to fill! We had a lovely stay here in a 1 bedroom pool villa for our family of 4 (the 2 bedroom villa was not available as we booked last minute). The villa has a separate living area, large plunge pool (big enough for our 10 & 11 yo kids to be happy to stay & play in the villa pool rather than head to the larger resort pool), large be... Read more
from Melbourne, Australia
Submitted on 10-10-2016
Our family enjoyed our stay here. If we have to fault anything, it would be these two: - Pillows. we found them very uncomfortable to sleep on. Our necks would hurt the next morning. - Cut Catch Cucina. This was by far the worst restaurant at this hotel, which I wrote about in a separate review. Otherwise, everything else was fantastic: - The staff were warm and friendly to us, especially our two-year-old daughter. - The room was clean and well-maintained. - The staff--from the concierge to... Read more
from Brighton, United Kingdom
Submitted on 12-10-2016
Service: Service was excellent. All employees was very welcoming and friendly. Check-in process could be faster tough. I was waiting at least 30 - 45 minutes in Club Millesime before someone coming to help with check-in process. Room: I was staying in luxury room with Club Millesime access. Room size was OK. Room was clean and tidy. Very unique room design and comforting. I was enjoying Club Millesime very much and it was offering afternoon tea and evening coctails. It was quite large resort, s... Read more
from Whitby, Canada
Submitted on 13-10-2016
From the moment we arrived to the hotel the service was impeccable. We were warmly greeted with a cool towel and welcome drink and given a quick tour of the hotel and facilities. The pools were beautiful and clean and the kids area with sandy bottom and slide proved to be a hit with the kids. The food was outstanding with a variety of international offerings to suit every pallet. The rooms were clean and spacious and the fruit, chocolate and water put in our room upon our arrival was a very ... Read more
from Arlington, Virginia
Submitted on 14-10-2016
Bottom line -- it's gorgeous and we will definitely be back, but there are a few things that you should know before you decide whether or not you want to invest the money. Pros: Fabulous architecture, beautiful pool, kind staff, and delicious food at reasonable prices, despite it being a very posh resort. The breakfast buffet is amazing -- from sushi (very fresh sushi) to dim sum to western fare to a noodle bar to an Indian corner. One of the nicest features is a fresh juice bar where you fi... Read more
from Sydney, Australia
Submitted on 14-10-2016
My husband and I stayed at the Sofitel Nusa Dua resort for 4 nights. We had a pleasant stay despite experiencing a few uncontrollable circumstances during our stay. The service: Excellent. All staff were attentive, polite, and every staff member of Sofitel will greet you as you walk past. One of the best customer service experiences! Prior to arrival, we had arranged the Sofitel airport transfer, which was completely worth the 350k IDR, after a long flight and was fuss free as they were waiti... Read more
from olongapo city, Philippines
Submitted on 15-10-2016
we just came back from a remarkable vacation, a great hotel with balinese hospitality. Considering that I almost cancelled my trip, good thing that sofitel insisted not to honor my multiple excuses just to cancell my stay anyway thank you for that, I almost missed the best vacation my wife and I had, for starters upon arrival which was only 10 am, My room was ready good thing I emailed them about an early check in and im a accor club silver member. We waited for only 15 minutes in the club loung... Read more
from Hong Kong, China
Submitted on 16-10-2016
The paradise started on arrival when Maxime, the manager at the front, welcomed us and made us feel so special ! we do travel a lot, and enjoy the Sofitel brand, but we always thought this king of welcoming was for top top VIP .... anyway, we enjoyed our experience so much that we decided to extend our stay 2 more nights. Maxime treated us wonderfully so we decided to indulge ourselves into a Suite room, and we did not regret any minute of our stay. The hotel is great, but the staff is amazing ... Read more
from
Submitted on 16-10-2016
This is a nice and quiet place in Nusa Dua for someone who wants to get relaxed. My husband and I came here for our anniversary and stayed for 7 nights. We had a plunge pool room which was really big and clean. It was also decorated romantically for us. The hotel has a beautiful beachfront where you can enjoy the fantastic ocean view when having drinks available nearby. The staff are very polite and friendly. Ask them what you want and you will get immediate response. Our biggest issue was eati... Read more
from Melbourne, Australia
Submitted on 17-10-2016
We stayed 8 nights in a pool access room, which I highly recommend, the swim up bar was only a short swim from our room. We ate in all the restaurants and were very impressed by the quality and service of food, my g/f enjoyed what she said was the best massage she has ever had at So Spa. Our whole experience was great, the staff are super friendly and made our holiday very relaxing.
from Jakarta
Submitted on 17-10-2016
This is a luxury hotel with nice pools and 2 thumbs for the restaurants. the room is very good. BUT the beach is no contest to Kuta / Seminyak / Jimbaran. Perfect for sun bathing, but if you expect to play with the waves then you will not find it there.
from Singapore
Submitted on 18-10-2016
Stayed there for around 5 nights. Hotel room is big and comfy. Certain rooms had two double beds combined to make up to a super large bed. Great selection of activities provided at a small fee. Clean and expansive beach in-front of hotel and good selection of foods within walking distance to hotel. Overall good experience but certain points for improvement: - spread of breakfast is wide but remains nearly the same everyday. breakfast area is mostly outdoor so could do with more fans turned on ... Read more
from Kuala Lumpur, Malaysia
Submitted on 18-10-2016
The moment we entered the lobby area of Sofitel and how we were greeted by the staff, we knew that it was going to be an enjoyable stay. The whole design was immaculate and interior was just breathtaking. The view around the hotel was also wonderful. We stayed at the ground floor where it was equipped with a diving pool. I have no complaint about the room and everything that came with it because everything were just nicely done. I also look forward to the breakfast buffet every morning..as any ... Read more
from Jakarta
Submitted on 18-10-2016
I stayed from the 16th to 19th of October 2016 for a short break with my husband. When we got to our room, I was very happy because it was huge, the bed was comfy, we had a lounge sofa and a nice lil terrace. The bathroom was also spacious, however the bathtub was a let down. I could see some pink and brown stains, so we called the guest service. They were quick to respond and very helpful. Our room was upgraded to the room with private pool, so we really appreciate the gesture. Overall we had ... Read more
from WA
Submitted on 19-10-2016
We booked to stay at the Sofitel as part of a family birthday celebration and we were not disappointed. The service was beyond good; the care and attention our family received was amazing. The rooms were lovely; not the largest but definitely cosy in a good way. The grounds and pool were so inviting that the family never left the resort, not even to dine elsewhere. Given the high standard of food in Bali that's a true compliment. The hotel's breakfast is a truly wonderful experience where choice... Read more
from Singapore, Singapore
Submitted on 20-10-2016
We were in Bali for a wedding and chose to stay in Sofitel Nusa Dua as it was close by to the ceremony venue. The hotel is tastefully decorated and the staff are very attentive. There were a few delays with checking into our room, but eventually we got in. On the first night of our stay, I'd noticed that there were a couple of ants on our bed and not thinking too much of it, swept them off and proceeded to go to bed. Unfortunately, the ants stung and a couple of stings throughout the night did a... Read more
from
Submitted on 20-10-2016
We came at 8 pm for check in, and we're told to wait for 15 minutes for touch up service in our room. I said, why, and I don't have time as I will have another meeting. The reception did something in his computer and made phone call for about 5 minutes before he replaced with another room (?). I went to a meeting and came back after two hours and my wife told me that the blanket has some stain (look like blood?) and the glass at the bath room hasn't been changed as there's water in the glass. ... Read more
from New York City, New York
Submitted on 23-10-2016
We chose the Sofitel as it was recommended by a friend. We were pleasantly surprised with the welcome champagne and fruit platter on arrival as well as the beautiful rose petal display and more wine!! We found the location stunning, hotel gorgeous and staff wonderful. We had a lovely vacation and will certainly book again
from Perth, Australia
Submitted on 24-10-2016
This was our second time at this beautiful hotel, pool access rooms a must with millesemie lounge for high tea and cocktails, friendly staff. great sunday brunch at cut catch cuchina a bit pricey but well worth it food and wine fabulous
from Jakarta
Submitted on 24-10-2016
This resort ticks all the boxes - directly on the beach, huge pool, beautiful gardens, large and clean rooms, excellent food in all outlets and best of all: amazing, attentive and friendly people looking after you. From the airport pick up, the butler welcome, the friendly cleaners and servers at breakfast, it just makes you feel good. If you like to treat yourself special, book a room type with lounge access. The breakfast, the high tea and happy hour are amazing and really worth it. Highly rec... Read more
from Singapore, Singapore
Submitted on 24-10-2016
Had a great time staying at the Sofitel, enjoying the So Gourmet package and the attentive service of the staff. Tried a few times the couple massage service and enjoyed it very much. The only points they can improve is when hiring a hotel car for pick up at the airport, the arrival at the hotel was not proper, just drop off and we had to find our way to check in. Also the check in took a long time, which is normally not an issue for me, the thing is that they should let us know so we can enj... Read more
from
Submitted on 25-10-2016
Interesting buffet set up and amazing choices of dishes and pastry! I love the avocado cake and marshmellow lemon tart. They also got good and friendly servers.. They served us politely too. I will definitely come back!
from London, United Kingdom
Submitted on 26-10-2016
This really was the most relaxing and luxurious hotel we've stayed in. Getting there from a prepaid taxi at the airport to a smooth quick check in, the staff were incredible and so polite and smily. Rooms were lovely, they did an extra touch with petals in the bath and cute table displays. Beds were so comfy and wide TV channel selection too. The breakfast buffet was the widest selection I've seen, you can choose your own fruit / veg for them to juice for you, Western cooked breakfasts, dimsum, ... Read more
from Jakarta
Submitted on 26-10-2016
++Complete spacious room, love the pool access add-ons, Kids Pool is one of the highlights, Kids Club, wide selection of restaurants with reasonable price --But could improve more on the reservation staffs, rude
from Canberra, Australia
Submitted on 27-10-2016
We stayed eight days recently and it was a wonderful experience. The staff were fantastic, especially those working in the restaurants and the concierge. The amenities of the hotel are also excellent - a great place to relax. The quality of meals in the restaurants is high as is the standard of service. The gardens are beautiful and are well maintained. The concierge staff were wonderful in posting to us an item we left in our room.
from Singapore, Singapore
Submitted on 27-10-2016
Stayed 2 nights in Sofitel Nusa Dua for a weekend escape after few days of biz trip in Kuta. We booked a plunge pool room ( the entertainer apps offered a fantastic deal 2 nights for 1 - lucky us who would have stayed there even without the deal :) ). We left with very good memories, agreable time but mixed feelings as our stay had ups and downs. It is too bad there is not an in between on trip advisor between 'very good' and ´average'. Our stay was not very good, but as well definitely not 'a... Read more
from Kolkata (Calcutta), India
Submitted on 27-10-2016
We had a wonderful stay at Sofitel. The room was very spacious for a family of four. The pool was excellent and the cocktails at the pool bar were refreshing. Only after coming to the pool , or at breakfast , you realise that there are many people staying in the hotel , otherwise it was very quiet . The hotel is more suitable for honeymoon couple. The breakfast spread was HUGE!!!! The hotel also has a very good Italian restaurant. We had one of our dinner there and it was good. The hotel also ... Read more
from
Submitted on 31-10-2016
We stayed at the Sofitel Nusa Dua for 7 days in late October 2016 (great quiet time to stay outside of Aus and Euro school holidays). We typically stay at the Grand Hyatt however I have status with Accor so thought I'd try out this property. It's a relatively new resort set back a little from the beach. We booked a plunge pool room on the ground floor which was magnificent, it was nice to take a private dip and have a quiet drink even late at night. Beautifully appointed rooms with a more Eur... Read more
from
Submitted on 31-10-2016
Service is superb. Very helpful. They keep track of guests who are goin in and out of the resort. Room has great view, overall resort is very nice. Breakfast buffet includes fresh fruits and veg for juicing. Hotel is kid friendly, they have a kids club. Emergency needs were also met.
from
Submitted on 01-11-2016
Great stay at Sofitel Nusa Dua. we had a room with plunge pool which was excellent. Staff are all polite and welcoming. Hotel itself is very clean. Only 4 stars as we had dinner in the restaurant by the pool and the food was ordinary, would be better to go off premises for dinner, although breakfast was faultless. Every cuisine from western to Asian even Halal.
from Pasig, Philippines
Submitted on 01-11-2016
Expected a lot from this resort given its reputation and the price we had to pay for the rooms. The resort had a pretty complete list of amenities, and they were nice too. Highlights were the gym and the beach beds near the shore. They also had shuttle services to different parts of Nusa Dua and Kuta. Just make sure to book with the concierge in advance. In terms of service, the resort was a bit sub-par. Check-in took more than an hour - although we were informed that early check-in would ta... Read more
from Greater Sydney, Australia
Submitted on 01-11-2016
Just stayed 3 nights at the Sofitel and came away very impressed.The whole property is so amazing, from the main foyer to the pools and grounds and the picture perfect beachfront.We chose a oceanview room which was a worthwhile choice just for the outlook over the beach.The private beachfront with its sun loungers and umbrellas is postcard perfect with friendly hotel staff always nearby for drinks and snacks.This is truely a 5 star resort!
from Townsville
Submitted on 04-11-2016
This hotel is magnificent. Very luxurious and modern. Food and service amazing. You could not want for more at the buffet breakfast and let me say that the Asian station that makes the fresh noodle dishes is amazing. The Mie Goreng was sensational and the highlight of our day. The executive lounge was amazing and I felt special every time I entered as I was always greeted and serviced immediately. You always know it is good service when they repeat what it is that you would like without even hav... Read more
from
Submitted on 05-11-2016
Loved this hotel, from the moment you step out of car you are greeted with a smile, everyone, and I mean everyone, will greet you with a smile when you pass them, this is not something that I have experienced before! Everything about our stay was perfect, the breakfast where you can have your own selection of freshly made juices, as well as noodels, they also have american, continental and asian choises, the pool which have very attentive staff, and the restaurants with excellent food. We had ac... Read more
from Stockholm, Sweden
Submitted on 05-11-2016
We booked 8 nights with the family in 3 prestige suits. I booked the suits to get the beachfront location and made a request to stay in the E block after reading other reviews. A good advise and I can recommend it if you are willing to spend the extra money and it will take you from good to great. The hotel is a high class facility with great staff. The staff is a great asset for the hotel and they provide first class service in a natural way. Breakfast and other food is according to expectation... Read more
from
Submitted on 05-11-2016
Stayed there for 7 days, had everything you would need for a enjoyable vacation. - gym facility was clean and has everything you might need for a good workout. Friendly staff, complimentary water and fruits are nice touches as well. - classes/activities are also great if you want some other forms of physical activity. We personally took yoga classes on our stay with very friendly and professional instructor Aditya in the morning. However classes do cost extra but is a great way to start the d... Read more
from Singapore, Singapore
Submitted on 06-11-2016
We stayed in Club Millesime Pool Access Room for 2 nights and enjoyed the benefits of afternoon tea, happy hour a lot! Pool access is awesome! Strongly recommend. Nikki Beach is 30 seconds away form the hotel, not too many people which is nice!We spent the whole day on the beach and came to the pool in late afternoon. They have 3, 4 pools. Sofitel is a great hotel. If you stay in Club Millesime room, you can also have breakfast there too apart from the main restaurant. The only downside I can t... Read more
from Perth
Submitted on 08-11-2016
We stayed in a pool villa. It cost abit more but the the privacy, extra space and other extra that the hotel threw in, it was definitely worth it. The room itself was showing signs of wear but the pool area and the butlers definltely made up for it a hundred fold. Thanks to Andy, Touriq and Pujar - you made our stay.
from Perth, Australia
Submitted on 08-11-2016
Upgraded room on arrival. Lovely view of small pond and temple. Beautiful frangipani trees everywhere. Early walks on beach and complimentary coffee on beachfront before great buffet breakfast later. Great air-conditioner for the muggy heat. The pools and beach gardens were the best in the area. Caught free shuttle bus to local factory outlet or taxi to Kuta for market haggling.
from Jakarta, Indonesia
Submitted on 09-11-2016
This is my second visit in sofitel and stil amazed with the pool and the beach. My only complaint was the housekeeping was not very nice. I told the housekeeping about dirt under the sink in our bathroom and he just said " ooh this was not my problem " and he just walked away from my room without saying anything But i am still very pleased wih the reception and the room service. I had my special day with my wife and they upgraded my room to luxury room with plunge pool and the kids were so hap... Read more
from
Submitted on 09-11-2016
Luxury hotel with nice beach and very fresh new rooms! Service is very good. Not all staff speak good English so it is a bit hard at times to communicate. Room was very good. Very Upper class kind of hotel and guests.
from Munich, Germany
Submitted on 10-11-2016
very new and big hotel with more than 500 rooms. very clean and fully equipped facilities and spare rooms with big big beds. beach was ok, close to it there were nikki beach as well. service was great. the breakfast was awesome with a fresh fruit juice bar and so on...
from
Submitted on 10-11-2016
I had a 3 day stay at this hotel, which overall was an enjoying experience. I was in awe by just stepping to the lobby atrium. The ceiling is just magnificent. I got check in to a specious room with a view overlooking the pool area. Mostly it is clean, the bedding is nice and room temperature just perfect to adjust the hot and humid day in Bali. Just a few minutes from our room, we got the beautiful Nikki beach. My nephew seems to enjoy the pool slide at the kids pool. I really enjoy the pool,... Read more
from Berry, Australia
Submitted on 11-11-2016
Great resort. Once here no need to leave the resort. Staff very friendly and so so helpful. Big variety of dining options available but buffet dinner has it all. Plenty of activities to do or just around the pool with a Bintang or a cool cocktail. A must stay place when in Nusa Dua.
from Sydney, Australia
Submitted on 11-11-2016
My husband and I stayed at the Sofitel as part of our honeymoon for 2 nights. The experience was very mixed. Pros: - our room was upgraded per recognition of gold status - room was spacious and the view to the ocean was great - large lobby and beautifully kept grounds - majority of staff were very friendly - we had breakfast two days and lunch at one of the hotel restaurants. the food was great with a large variety Cons - the hot shower never had hot water at night (just lukewarm). I came ou... Read more
from
Submitted on 12-11-2016
Just stayed here for 8 days on a Luxury Escape package. We couldn't find our driver at the airport (but there is so many people with signs so no surprise) so I went to the information desk and she called for him over the PA. He quickly came to the desk and then took our bags and got the car. There was water for us and he was very friendly. The welcome was very personal and we were taken straight to the Club Lounge for check in. As it was afternoon they served us High Tea which was part of our p... Read more
from Makati, Philippines
Submitted on 15-11-2016
I was annoyed by the preparation time the housekeeping need to make up the room. But all is paid well, not only they gave me free snacks and coffee. But the room itself was enough to make me feel happy more. Couldn't say a lot about the room since it was magnificent. Breakfast was good. And all of the services were very well. What concerned me was the creepy picture in comfort room. I felt like that picture always stare at me. Lol
from Hervey Bay, Australia
Submitted on 16-11-2016
From when you arrive at the resort, you are made to feel at home,I can not fault the amazing service and food at this resort! Nothing is too much trouble! All the staff are only wanting to help make your stay the best! The club is amazing as well!
from
Submitted on 16-11-2016
The stay is so wonderful, especially the room is so spacious, really love it! But when it comes to the night, the activities in the hotel becomes dull, nothing comes at night except for dinner only. Even inside the hotel, the sea is unreachable, we can only enjoy the seaview from afar. But overall the food was great, just lacking entertainment there. I recommend for only 1 day stay is more than enough.
from Utrecht, The Netherlands
Submitted on 17-11-2016
I organised a business meeting here and it was well received by my participants. Though the hotel is a typical holiday resort, they had a few great meeting rooms overlooking the ocean too. Very inspiring. The staff was helpful and professional, very accommodating to our demanding group. Though quite a big resort, the hotel has nice intimate corners for a drink and lovely places to eat. Also, it never felt overwhelmingly busy, though the hotel was fully booked. The rooms are quite sizeable... Read more
from
Submitted on 18-11-2016
This is the resort you don't have to leave if you don't want to because this has everything. Especially suite with own pool is superb. Nice gym and great spa with great facilities. I can't think of nothing to complain!!!
from Melbourne, Australia
Submitted on 19-11-2016
Another great holiday at Sofitel Nusa Dua. It is a beautiful maintained Hotel with big swimming pools and a very big lagoon access pool. This hotel has great restuarants and a pool bar and beach bar. The food at this hotel is outstanding including their Sunday Brunch is amazing and a great treat for all the family.
from
Submitted on 19-11-2016
My wife and I stayed at the resort for a week to celebrate our honeymoon. It was a great choice! The area around the resort was very clean and organised. We spent a few full days relaxing at the resort and had an amazing time. The staff was extremely friendly and polite especially the staff down by the beach (Abas, Mustika, Dwipa, Adit) for making our holiday even more memorable. Will definitely come back.
from
Submitted on 22-11-2016
Sofitel Luxury Hotel is a place that you will feel comfortable. Going into the room you will feel very comfortable and cleanning. Bathtubs are big. Bathroom's decoration is also very innovative. The balcony has a rocking chair and basket with direct access to the garden and pool. The pool is great and there are multiple functional areas, large and small. Outside is a private beach, the morning before the high tide can also be seen in shallow water crab octopus. It wil let you feel paradise. You ... Read more
from Nth Qld
Submitted on 22-11-2016
I had a ground floor room with a private plunge pool which was just incredible. I highly recommend this hotel, its just pure luxury. The hotel is situated down the end of a private road which leads out to the beach. Staff were wonderful and so friendly. Vincent in reception worked really hard to make sure all my needs where met and i was in the correct room type. Nothing was a problem. my room was beautiful cleaned every day and turned down each evening. Beds were a little firm for my perso... Read more
from
Submitted on 24-11-2016
I love the beach and the pool, excellent holiday for traveller who bring their kids, the staff so friendly and warm. Really makes my holiday nice and dont wanna go home, the night not so many things to do just stay in the room. Will be back if me and my fam going to Bali .
from Canberra, Australia
Submitted on 26-11-2016
Sofitel Nusa Dua provides a good quality, reliable 5* experience in every way. We had a standard "luxury" room that was spacious and well equipped, a large bathroom with separate bath and shower. The breakfast buffet is massive with great variety/quality including lots of fresh cook options. The dinner was buffet was also very comprehensive. The gym had everything you needed for a workout, incl squat rack. We had a club room and went to the club for wine most evenings - simple selection but very... Read more
from Brisbane, Australia
Submitted on 26-11-2016
We have stayed at many Accor properties and this hotel club lounge is not worth the extra money charged. Quality of food and drinks are below standard of lower level Accor properties. Quality of their rooms are very nice however they charge for coffee pods which we have not experienced before. Quality of hotel main restaurant is very nice but other restaurants not worth visiting. Pool bar needs upgrading and beach area in front of hotel is nice. Do not allow Accor card to be used to full benefit... Read more
from Melbourne, Australia
Submitted on 26-11-2016
Stayed here in August 2015 with my fiancé for our first holiday to Bali Couldn't recommend this place enough to anybody. 5 star service from the moment you arrive. All the staff are genuinely friendly. The Kwee-zeen buffet is scrumptious. We stayed here almost two weeks and ate at the buffet almost every night it was so delicious. The hotel grounds are beautiful. We stayed in the plunge pool room & then moved to the pool access room. I'd recommend staying in the pool access room as the pool... Read more
from Surabaya
Submitted on 27-11-2016
I stayed here for 1 night only to attend friend's wedding party. Overall check in experience was good and we were escorted to our room. I'm not sure whether I could find the room if I wasn't escorted because this hotel is so huge and they arrange the room numbers based on the building. I got a decent room in Building C that has a garden view. I love the rocking chair and the swing at the room balcony, the room is spacious, very convenient for family with kids. The bathroom is quite unique, they ... Read more
from Tokyo, Japan
Submitted on 28-11-2016
I went to CCC for Sunday brunch. Sansan served me very cute mocktail and explained what they have... Thank you Sansan! Dessert corner was so pretty and tastes really good too. I am sure I will definitely come back again
from Ballarat, Australia
Submitted on 29-11-2016
What a beautiful place to stay. Thank you so much to the beautiful Balinese people who definitely made our stay even better. A BIG thank you to our Butler Ary who was just amazing. We paid extra to have a Villa with a pool and it was worth every cent. Plenty of space for the 3 of us. Sitting by our own private pool while the little one had his day nap's was perfect. We are so happy we decided to stay away from the busyness and caught a taxi in to town when we needed to. The Sofitel staff treated... Read more
from
Submitted on 30-11-2016
Definitely one of the better hotel I have stayed in Bali. The swimming pool is clean and beautiful. The breakfast buffet has a wide variety, which serve good dim sum I de the ASIAN section! Service is excellent! Will definitely come back to stay the next round!
from Jakarta, Indonesia
Submitted on 30-11-2016
Stayed for 2 nights in this hotel. The staffs are all very welcome, they greet you when they see you. The check in process is a little bit slow but then they offer us their welcome drink. I dont really mind though it didnt take too long. The room itself is quite big and clean. Nothing to complain at all. All 5 stars hotel standard, love it. The pool is also amazing they have kids pool and adult pool. The only down side was the kids club, the outdoor area was not opened until 2pm, because they u... Read more
from Canberra, Australia
Submitted on 30-11-2016
We tend to use smaller boutique hotels but when an offer came up for the Sofitel decided to extend our holiday and stay here. It is huge. The pool area is massive as are the restaurants. Rooms are nicely furnished and quite large. The grounds are quite beautiful and it is an easy walk to the beach. The even built and lit the Christmas tree while we were there and it was gorgeous.
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