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$0 Down Weekend Flight + Hotel PKGS

Grand Hyatt Bali

Denpasar, Bali, Indonesia (DPS)

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Based on 2674 reviews
Room & Rates
Twin Room, 2 Single Beds, Ocean View

Twin Room, 2 Single Beds, Ocean View

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Twin Room, 2 Single Beds

Grand Twin Room, 2 Single Beds

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Room, 1 King Bed

Grand Room, 1 King Bed

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Twin Room, 2 Single Beds

Club Twin Room, 2 Single Beds

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed

Suite, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Single Beds

Club Room, 2 Single Beds

2 twin beds
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Single Beds

Club Room, 2 Single Beds

2 twin beds
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Suite, 1 King Bed

Club Suite, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Twin Room, 2 Single Beds, Ocean View

Twin Room, 2 Single Beds, Ocean View

2 twin beds
Balcony with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

1 king bed
Balcony with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Twin Room, 2 Single Beds

Grand Twin Room, 2 Single Beds

2 twin beds
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Room, 1 King Bed

Grand Room, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Twin Room, 2 Single Beds

Club Twin Room, 2 Single Beds

2 twin beds
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
Features a private balcony

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Hyatt Bali
Kawasan Wisata Nusa Dua Beach, Nusa Dua, Indonesia 80363

Rooms
Make yourself at home in one of the 636 guestrooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a shuttle from the airport to the hotel for a surcharge, and free valet parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 24 per person (approximately)
  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Game Room
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2674 reviews
from
Submitted on 23-05-2016
We stayed here on a Luxury Escapes deal and it was great. The staff were super friendly and helpful and very accommodating to our 2 little ones. The pools are really beautiful, we especially loved the pools near the caves and rocks and the kids loved the water slide. The small waterslide doesn't really work which is a shame and the large pool is pretty warm but the rest was really good. Breakfast was fantastic and the Japanese meal was super fresh and delicious. The Italian restaurant was ok... Read more
from Surabaya, Indonesia
Submitted on 23-05-2016
Beautiful resort with wonderful gardens decorated with lotus and koi ponds. Kids love the many options of pools and the best part is the white sandy private beach right behind the resort. Clean, private and beautiful. Room were okay but renovation would make it even better. Aircon were noisy and room smell a bit musky. But who want to stay in the room when the pools and beach were so inviting and enjoyable Breakfast (included in the package) were okay but not great compared to other 5 star ho... Read more
from Cebu Island, Philippines
Submitted on 23-05-2016
The place is very beautiful, the service best quality and very friendly. We had a very good time there. We loved the quiet place, not to far away from nusa dua. The shopping shuttle bus was very pleasant, we look forward to come again.
from Bangkok, Thailand
Submitted on 24-05-2016
We stayed here as part of a wedding group. Whilst the room is looking slightly tired, perhaps 20 years old, the beds were extremely comfortable, and the day bed was just perfect for my 6 year old Daughter. Nice spacious bathroom but use plenty of towels because the marble tiles are quite slippery. The lagoon pool and water slide were a highlight for my Daughter, in fact she could have stayed there all day long because she enjoyed it so much, and I witnessed many disappointed kids when their p... Read more
from
Submitted on 25-05-2016
Extremely luxery resort with all the facilities you need. Great swimming pools, beautiful gardens and a very clean beach. Not recommended if you want to see the real culture of Bali. Breakfast is very expensive (!) if it's not included in your booking. Try some cocktails during happy hour at the swimming pool bar, they are the best!
from sydney australia
Submitted on 04-06-2016
Beautiful resort with an amazing entrance. The rooms need upgrading but ok. The rooms are a very good size as are the bathrooms. Very clean. There are a number of nice shops in the resort. The grounds were absolutely amazing and so well kept. The pool was very nice but we never saw anyone cleaning it unless they do it before we woke up. The restaurants were great, with the Balinese one not that amazing. The location is great right outside the Bali Collection, you need to go there for cheaper me... Read more
from Arlington, Texas
Submitted on 05-06-2016
The room was so-so, but the lush landscaping more than made up for it. The pools, waterfalls, and spa are top notch. Great place to just chill out for a week. Nearby shopping is an easy 10-minute walk.
from Sydney, Australia
Submitted on 07-06-2016
My family and I had never been to Bali when we settled on the grand Hyatt! And it was amazing! The resort was large, The rooms could have a little work, but still were comfortable and appropriate. Great fun for children, Surfing, Water slides, bikes on rent, pool after pool, beach activities, as well as brochures for activities outside the resort are provided. We loved nearly never having to have money on us in the resort, because you could basically charge everything on the rooms. Lots of meal ... Read more
from Sydney, Australia
Submitted on 08-06-2016
What a Great resort. Loved our 6 night stay with our two daughters 6 and 10. The grounds are amazing and so well looked after. The rooms are great, the day bed was massive the girls loved sleeping in it. An adult can easy sleep on it too. A fresh coat of paint is all the rooms really need. The pools are amazing, the slide fantastic. The minute you enter to lobby of the resort you are just blown away it's beautiful. The breakfast is great, lots of variety. The only problem we encountered was t... Read more
from Mumbai
Submitted on 08-06-2016
Had gone in April during my official offsite to Bali. Might run short of words.. just would describe amazing place.. property is huge.. I got lost several times...but no worries its fun. Amazing people/ staff.. Rooms beautiful.. Have real unforgettable memories. Good decent banquets for meeting.. Everything is really good
from Bali, Indonesia
Submitted on 17-06-2016
That's an amazing hotel to stay in. Very luxury and lots of greenery. We had to change the room few times to get better view. Service is great. Several pools, beach-very shallow water. We couldn't swim much that period in the sea. Great restaurants and fitness club.
from Singapore, Singapore
Submitted on 18-06-2016
Spacious suite facing the club pool n the ocean. Comfortable clean bed linens n good room service. Children were very welcome n they have reasonably priced food within the resort. Beautiful pools. The kids have 3 to choose from! N it's super close to the beach. Very clean n very beautiful!
from Perth
Submitted on 19-06-2016
The Grand Hyatt Bali was the perfect place to stay to recharge after a hectic year. Everything was perfect, clean and easy. With 2 children aged 8 and 5, we spent a significant amount of time at pool. Make sure you bring goggles for the kids as the chlorine in the pool with the blue slide can be over powering. TIP: If you want a more relaxing, cooler and less chlorine try the traditional Bali pool. We used the kids club a couple of times over our 10 day stay and the girls had a great time. Th... Read more
from Sydney, Australia
Submitted on 19-06-2016
From the moment you arrive, there is a sense of luxury and calm. The staff are welcoming and friendly and are always willing to help out or pass by with a friendly hello. We stayed in a ground floor Ocean View King Room (Room 2120) with our Luxury Escapes package that we pre-purchased. The room was great - a balcony within a few metres of the pool and a short walk to the beach. Did I mention the wet room access from the balcony? Super convenient for when you get out of the pool and back into yo... Read more
from Melbourne, Australia
Submitted on 20-06-2016
The Resort is situated on a large clean, well manicured property with a few pools. The beach is nice and clean with plenty of lounges and shade for those who need it. There are three restaurants, a spa with very good therapists. A band plays every night in the lobby which is a nice place to relax in the evenings. The staff are wonderful, very polite and provide excellent service. Negatives - The room seemed a bit run down and gave an unpleasant odor. The breakfast was ok but there weren't del... Read more
from Australia
Submitted on 28-06-2016
We stayed in a generous, comfortable and clean club room. The property itself is huge with sprawling mature gardens, ponds, wildlife, a range of swimming pools, restaurants and a private beach. Without exception staff were friendly and professional. The club is a delight and well worth the extra money. Our stay was immensely relaxing and pleasurable. Recommended.
from
Submitted on 29-06-2016
We stayed at the Grand Hyatt on a Luxury Escapes deal for six nights in June. What a glorious place to stay! You immediately sense the luxurious ambiance upon arrival and each new guest is welcomed with a refreshing towel and cold glass of orange juice. Check-in was simple enough. We had to wait a couple of hours for our room to be ready but we just went for a walk around the perfectly manicured grounds and enjoyed an ice cold Bintang in the lobby bar. Our first night was a little unpleasant. ... Read more
from Melbourne, Australia
Submitted on 29-06-2016
beautiful hotel, ideal if you want to escape the hustle of Kuta and Seminyak. Grounds, pool and beach were immaculate. Rooms ageing but still nice. Came with family of 5 (and left with 5). Great staff, special mention to Ninik - best duty manager/concierge of all time.
from australia
Submitted on 29-06-2016
Lovely hotel. Grand Room was lovely. All staff so very friendly. Went on a Luxury Escapes deal with an upgrade. Well worth the money. All the food was delicious. We had our last meal in Salsa Verde and I have never tasted chicken like it before it was so delicious. All the pools were lovely. If you want to sit around the pool in some peace and quiet and you don't like the beach this hotel maybe not for you. There were soooooo many kids. The quietest pool was the Emerald Pool which I believe no... Read more
from International Traveler
Submitted on 30-06-2016
The Hyatt is a spectacular property and always has been. With a very large beach front, several pools, well-landscaped gardens, you would not be faulted for thinking you were in Eden. However management has managed to try to destroy a good thing by lack of maintenance and subpar service. It's probably not their fault that a certain origination of tourist supplies most of the hotel's revenue however that's probably also not justification for subpar quality. Would not recommend the hotel and w... Read more
from Washington DC, District of Columbia
Submitted on 02-07-2016
My wife and baby spent one week at the Grand Hyatt in Bali in June and had a wonderful time. The resort is extremely beautiful, much nicer than the pictures. Plenty of pools, nice beach, and things to do. The best part was a shopping center across the street known as Bali Collection. They have a grocery store, tons of restaurants, places to get massages, etc for significantly cheaper than the hotel. If you can swing the upgrade to the suite definitely do it. It is very spacious and well worth th... Read more
from California
Submitted on 02-07-2016
Stay: 3 nights in June 2016 We (my husband and I) had a fantastic stay at GH Bali. The hotel is beautiful (and very large!), right on Nusa Dua Beach. There are 5 pools within the hotel so there are lots of places to lay out and play in the pool. We got a Grand Club room so we had our own check-in area as well as access to the Grand Club Lounge. I would definitely recommend spending the extra money to have access to the Grand Club Lounge--it provides a great breakfast (your choice of pancakes, ... Read more
from Perth, Australia
Submitted on 05-07-2016
We stayed Grand Hyatt with extended family on this trip. I emailed and asked if we could have four rooms on a certain floor and it was no problem which I thought it might be as school holidays were about to commence. Once again the Hyatt lived up to all our expectations and more. We discovered the roof top bar on this trip and it was a little slice of heaven up there. The restaurants and Service once again was amazing. The only probably we found this time was the breakfast rush both places ... Read more
from Middle Dural, Australia
Submitted on 08-07-2016
Overall it was a good holiday. Just not what I expected and it didn't live up to what we always take away from staying at a Hyatt hotel. The wow factor. However staying at the other Hyatt properties such as Sydney, Canberra , Melbourne ,Singapore we have always been wowed and impressed. The property is spectacular on arrival. Lobby is just gorgeous and staff, very attentive. Unfortunately It went down from there. The staff do go out of their way to help. Which is wonderful. But they see... Read more
from Sunshine Coast
Submitted on 08-07-2016
After a delayed flight arrived at the airport and found the Grand Hyatt sign. We were led to a room to sit and wait. not a word said to us about why we were going there. not offered water or anything and had to sit and listen to heavy metal screaming music. Eventually someone came to get us. Grand Hyatt arrival. The welcome at the Grand Hyatt was great. Greeted with a cold drink and a towel. We were then taken to our room, the portacot all set up for bub, made so beautifully. We then walk... Read more
from Perth, Australia
Submitted on 08-07-2016
We went as a family and had 3 rooms book with a request to be near each other 2 of the rooms were with elderly grandparents.On arrival 1 room on 4th level miles away from anything,another on 3 rd level and no room for 3rd couple,even though had been booked approx 7 months early.Luggage was lost so we had to go and find it.Didnt receive a 3rd room for hours later which was a long way away from other rooms.Took 2 days to change room on 4th level.When ordered milk or sugar for room service did not ... Read more
from Brisbane, Australia
Submitted on 10-07-2016
Stayed at Conrad Nusa Dua 2 yrs ago and rode bikes along foreshore past Grand Hyatt and wanted to stay here next time, so we did. Hotel definitely occupies largest and cleanest stretch of beach in area. Loved the trees that provide shade by the beach. Hotel itself is grand and impressive. Rooms were fine and service ok. Perfect spot for kids, water slides and pools were excellent for kids aged 2-12 yrs old. Very busy week at the hotel, with Australian school holidays coinciding with Indonesian h... Read more
from Chesham, United Kingdom
Submitted on 10-07-2016
we were so looking forward to going back to this paradise of a hotel and when we got there , we sighed with relief . Everything was just how we left it 1 year ago.Opon arrival we were shown to our room, which was an upgrade from last year and one which we did not ask for , so that was a very good start. The room{1523} was near the grand club rooms and was bigger all round and because it was on the fifth floor, we woke to a fantastic sea view every day.In this room, there was no damp smell, like... Read more
from
Submitted on 12-07-2016
This was our first resort holiday and we loved it. Staff were amazing, facilities plentiful. Even if eating and drinking was fairly pricey within the resort, but that's resorts for you. Kids club could do with improvements as far as activities for 8-12 yr olds but our 3 yr old loved it. Kids could run around, I mean swim around all day quite safely. Lots of other kids to meet and play with, which gives mum and dad rest time. Definitely will be back again. Thanks for a great holiday.
from Guangzhou, China
Submitted on 13-07-2016
We never left this resort during our trip. Excellent staff that greets you with a sincere smile. The pool is great and the water slide is okay. There are three places for breakfast. Very close to Bali Collection. The beach is SUPERB. Love the resort and I will consider visiting it again.
from
Submitted on 13-07-2016
Spent 2 weeks on this resort with amazing grounds but poor accomodation and service. The rooms are In desperate need of an upgrade/ refurbish and staff in general need to be more attentive to the needs of holiday goers. The service is definitely not always with a smile and will not be given with a "wanting to please" attitude. Leaves much to be desired here..... The grounds on the resort are spectacular , plenty to do for kids and adults alike. Lots of restaurants to choose from and between Jun... Read more
from Sydney
Submitted on 13-07-2016
We had eight nights at the Grand Hyatt in July and while overall it was an enjoyable stay there were some things that bothered me. We booked our trip through Luxury Escapes and so had a whole host of complimentary things like massages and nightly cocktails to enjoy. These were great extras (I mean, yeah, of course they were factored into the price somewhere) but if I didn‚??t have them I‚??d probably have resented the liquor prices at the bar and would have fled in horror at the prices for the s... Read more
from New Delhi, India
Submitted on 13-07-2016
It's like a small Bali village in itself. You don't have to step out at all as this hotel brings different Bali elements under one roof. They have a small street market with Balinese art and have traditional Bali dance every night at Indonesian restaurant. This property is 25 years old so obviously the architecture, layout of the room is also old. Nothing is wrong about it but do not go there and be disappointed because there are stairs in middle of the room. We were in the East village with the... Read more
from Perth, Australia
Submitted on 14-07-2016
We stayed mid June using a Luxury escapes package for the first time and was very pleasantly surprised at the value for the cost of the package. The hotel is in a brilliant tropical garden setting on the beach and is well worth the stay. We found the room quite spacious,with the balcony overlooking a small pond area with some interesting native animals and birds frequent visitors. We ate at the hotel most nights and found the food to be of a good quality generally and in particular the Japanese ... Read more
from Hong Kong
Submitted on 15-07-2016
Had 8 nights here with the youngens' and it just worked. Days by the pools and beach and exploring the Balinese surrounds. The people are lovely and the food adds to the appeal. July was a good time to go and the sea breeze reduces the tropical heat, especially near the coast!
from Montreal
Submitted on 15-07-2016
We stayed at the hotel for 5D4N as part of our honeymoon trip. As we walked in to go check-in, the entrance is wide open with an impeccable view to the ocean. We previously booked a garden view room. Since it was our honeymoon, we asked if there's possibility for a free upgrade to an Ocean view room. They advised us the all the ocean view rooms were fully booked, which we suspected not the case. This being said, our room has a very nice garden view room and the last unit. thus away from all ... Read more
from
Submitted on 15-07-2016
Also a luxury escapes visitor we thought the hotel was spectacular, yes the rooms are a little dated but they are clean, comfortable & well appointed. The age of the hotel however allows for amazing sprawling gardens providing coolness & shade which is a huge bonus. We saw large lizards, squirrels, lots of fish & birds. We asked for a ground floor room & were at the rear of the complex by the spa & while it meant a little walk to the pool in the morning it also made it easy for popping directly... Read more
from
Submitted on 16-07-2016
We travelled 4-12 July to Bali as a family 2 adults and 3 kids (9-14yrs) and stayed for 8 glorious nights at the Grand Hyatt in Nusa Dua. I bought a Luxury Escapes deal and was a bit sceptical especially after reading some other reviews where people wrote they had problems in checkin or there was construction nearby. I was very happy to find out that we never experienced anything remotely like that and every possible aspect of the stay exceeded our expectations. The staff are extremely friend... Read more
from Tehran
Submitted on 20-07-2016
The garden was so butiful, but there was a long way between lobby and rooms. It was noisy at night becuase of voice of birds , that made me nervous. The water of pool was so warm, it didn't make a good feeling after sunbathing. Variety of foods was limited in breakfast , the main point for me was the lack of cheese. One important issue that bothered me was request of cash from the hotel whether i went there via tour agency and there was no need to ask me for cash. The worse issue was that the... Read more
from
Submitted on 20-07-2016
Service was excellent from the minute we arrived at the security check gate. One receptionist staff stood by at the gate and once we informed our name, she had our room number available and informed the team inside that we were arriving at the lobby in a minute. Everything was well taken care of. Dont worry about getting lost as the staff gave us a tour of important sites while ushering us to our room. Breakfast was great, we especially loved the bread and pastries as those tasted marvelous. ... Read more
from Sydney, Australia
Submitted on 20-07-2016
We are a family of four with 11&13 year old. We stayed in West Wing 3256&3257 - interconnecting rooms. Great location each having balconies overlooking pond frequented by wildlife and stunning flowers. The rooms are large, well air conditioned and maintained immaculately. The beds are super comfortable and there is a large day bed in each room suitable for 2 persons to sleep on. The resort is vast and beautiful. The gardens are immaculate. Everything is clean. I would recommend including the Gra... Read more
from
Submitted on 20-07-2016
I don't want to make you despointed maybe it was my bad luck, but the room toilet was not good at all, wash basin was broken, water stay inside without drain! and flush tank was not working! Staff was not the same as what we used to see at Bali, you feel that they are not happy! Kids club is payed per hour, some other hotels make it free. the good side is the outdoor huge pool and the very nice beach and clean sand, setting area at the beach under jasmine trees is fantastic, at night you can w... Read more
from Mildura, Australia
Submitted on 20-07-2016
Lovely family destination, plenty for the kids to do, lovely walks along the beachfront paths to other resorts, fantastic restaurants with lots of food choices (kid friendly choices too).Easy walk to Nusa Dua village for hawkers shops, fantastic shopping centre right outside the resort gate for everything you might want from tourist trinkets to dep't store and restaurants. Gated resort, so felt very safe and comfortable. Staff were wonderful and very accommodating. pools were awesome, our packag... Read more
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