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Grand Hyatt Bali

Denpasar, Bali, Indonesia (DPS)

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Hotel Specials
Hotel + Flight from
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Package Specials
Based on 2900 reviews
Room & Rates
Twin Room, 2 Single Beds, Ocean View

Twin Room, 2 Single Beds, Ocean View

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Twin Room, 2 Single Beds

Grand Twin Room, 2 Single Beds

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Room, 1 King Bed

Grand Room, 1 King Bed

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Twin Room, 2 Single Beds

Club Twin Room, 2 Single Beds

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed

Suite, 1 King Bed

1 king bed
1044-sq-foot (97-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Single Beds

Club Room, 2 Single Beds

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with desert views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 2 Single Beds

Club Room, 2 Single Beds

2 twin beds
527-sq-foot (49-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Suite, 1 King Bed

Club Suite, 1 King Bed

1 king bed
1513-sq-foot (141-sq-meter) soundproofed room, balcony/patio with ocean views

Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Suite, 1 King Bed

Grand Suite, 1 King Bed

1 king bed
1045-sq-foot (97-sq-meter) soundproofed room, balcony/patio with garden views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 king bed
1518-sq-foot (141-sq-meter) soundproofed room, balcony/patio with ocean views

Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Twin Room, 2 Single Beds, Ocean View

Twin Room, 2 Single Beds, Ocean View

2 twin beds
Balcony/patio with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

1 king bed
Balcony/patio with ocean views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Twin Room, 2 Single Beds

Grand Twin Room, 2 Single Beds

2 twin beds
Features a private balcony/patio

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Room, 1 King Bed

Grand Room, 1 King Bed

1 king bed
Features a private balcony/patio

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Twin Room, 2 Single Beds

Club Twin Room, 2 Single Beds

2 twin beds
Features a private balcony/patio

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Club Room, 1 King Bed

Club Room, 1 King Bed

1 king bed
Features a private balcony/patio

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, day bed, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Grand Hyatt Bali
Kawasan Wisata Nusa Dua Beach, Nusa Dua, Indonesia 80363

Rooms
Make yourself at home in one of the 636 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a shuttle from the airport to the hotel for a surcharge, and free valet parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 24 per person (approximately)
  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Game Room
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2900 reviews
from
Submitted on 23-05-2016
We stayed here on a Luxury Escapes deal and it was great. The staff were super friendly and helpful and very accommodating to our 2 little ones. The pools are really beautiful, we especially loved the pools near the caves and rocks and the kids loved the water slide. The small waterslide doesn't really work which is a shame and the large pool is pretty warm but the rest was really good. Breakfast was fantastic and the Japanese meal was super fresh and delicious. The Italian restaurant was ok... Read more
from Surabaya, Indonesia
Submitted on 23-05-2016
Beautiful resort with wonderful gardens decorated with lotus and koi ponds. Kids love the many options of pools and the best part is the white sandy private beach right behind the resort. Clean, private and beautiful. Room were okay but renovation would make it even better. Aircon were noisy and room smell a bit musky. But who want to stay in the room when the pools and beach were so inviting and enjoyable Breakfast (included in the package) were okay but not great compared to other 5 star ho... Read more
from Cebu Island, Philippines
Submitted on 23-05-2016
The place is very beautiful, the service best quality and very friendly. We had a very good time there. We loved the quiet place, not to far away from nusa dua. The shopping shuttle bus was very pleasant, we look forward to come again.
from Bangkok, Thailand
Submitted on 24-05-2016
We stayed here as part of a wedding group. Whilst the room is looking slightly tired, perhaps 20 years old, the beds were extremely comfortable, and the day bed was just perfect for my 6 year old Daughter. Nice spacious bathroom but use plenty of towels because the marble tiles are quite slippery. The lagoon pool and water slide were a highlight for my Daughter, in fact she could have stayed there all day long because she enjoyed it so much, and I witnessed many disappointed kids when their p... Read more
from
Submitted on 25-05-2016
Extremely luxery resort with all the facilities you need. Great swimming pools, beautiful gardens and a very clean beach. Not recommended if you want to see the real culture of Bali. Breakfast is very expensive (!) if it's not included in your booking. Try some cocktails during happy hour at the swimming pool bar, they are the best!
from sydney australia
Submitted on 04-06-2016
Beautiful resort with an amazing entrance. The rooms need upgrading but ok. The rooms are a very good size as are the bathrooms. Very clean. There are a number of nice shops in the resort. The grounds were absolutely amazing and so well kept. The pool was very nice but we never saw anyone cleaning it unless they do it before we woke up. The restaurants were great, with the Balinese one not that amazing. The location is great right outside the Bali Collection, you need to go there for cheaper me... Read more
from Arlington, Texas
Submitted on 05-06-2016
The room was so-so, but the lush landscaping more than made up for it. The pools, waterfalls, and spa are top notch. Great place to just chill out for a week. Nearby shopping is an easy 10-minute walk.
from Sydney, Australia
Submitted on 07-06-2016
My family and I had never been to Bali when we settled on the grand Hyatt! And it was amazing! The resort was large, The rooms could have a little work, but still were comfortable and appropriate. Great fun for children, Surfing, Water slides, bikes on rent, pool after pool, beach activities, as well as brochures for activities outside the resort are provided. We loved nearly never having to have money on us in the resort, because you could basically charge everything on the rooms. Lots of meal ... Read more
from Sydney, Australia
Submitted on 08-06-2016
What a Great resort. Loved our 6 night stay with our two daughters 6 and 10. The grounds are amazing and so well looked after. The rooms are great, the day bed was massive the girls loved sleeping in it. An adult can easy sleep on it too. A fresh coat of paint is all the rooms really need. The pools are amazing, the slide fantastic. The minute you enter to lobby of the resort you are just blown away it's beautiful. The breakfast is great, lots of variety. The only problem we encountered was t... Read more
from Mumbai
Submitted on 08-06-2016
Had gone in April during my official offsite to Bali. Might run short of words.. just would describe amazing place.. property is huge.. I got lost several times...but no worries its fun. Amazing people/ staff.. Rooms beautiful.. Have real unforgettable memories. Good decent banquets for meeting.. Everything is really good
from Bali, Indonesia
Submitted on 17-06-2016
That's an amazing hotel to stay in. Very luxury and lots of greenery. We had to change the room few times to get better view. Service is great. Several pools, beach-very shallow water. We couldn't swim much that period in the sea. Great restaurants and fitness club.
from Singapore, Singapore
Submitted on 18-06-2016
Spacious suite facing the club pool n the ocean. Comfortable clean bed linens n good room service. Children were very welcome n they have reasonably priced food within the resort. Beautiful pools. The kids have 3 to choose from! N it's super close to the beach. Very clean n very beautiful!
from Perth
Submitted on 19-06-2016
The Grand Hyatt Bali was the perfect place to stay to recharge after a hectic year. Everything was perfect, clean and easy. With 2 children aged 8 and 5, we spent a significant amount of time at pool. Make sure you bring goggles for the kids as the chlorine in the pool with the blue slide can be over powering. TIP: If you want a more relaxing, cooler and less chlorine try the traditional Bali pool. We used the kids club a couple of times over our 10 day stay and the girls had a great time. Th... Read more
from Sydney, Australia
Submitted on 19-06-2016
From the moment you arrive, there is a sense of luxury and calm. The staff are welcoming and friendly and are always willing to help out or pass by with a friendly hello. We stayed in a ground floor Ocean View King Room (Room 2120) with our Luxury Escapes package that we pre-purchased. The room was great - a balcony within a few metres of the pool and a short walk to the beach. Did I mention the wet room access from the balcony? Super convenient for when you get out of the pool and back into yo... Read more
from Melbourne, Australia
Submitted on 20-06-2016
The Resort is situated on a large clean, well manicured property with a few pools. The beach is nice and clean with plenty of lounges and shade for those who need it. There are three restaurants, a spa with very good therapists. A band plays every night in the lobby which is a nice place to relax in the evenings. The staff are wonderful, very polite and provide excellent service. Negatives - The room seemed a bit run down and gave an unpleasant odor. The breakfast was ok but there weren't del... Read more
from Australia
Submitted on 28-06-2016
We stayed in a generous, comfortable and clean club room. The property itself is huge with sprawling mature gardens, ponds, wildlife, a range of swimming pools, restaurants and a private beach. Without exception staff were friendly and professional. The club is a delight and well worth the extra money. Our stay was immensely relaxing and pleasurable. Recommended.
from
Submitted on 29-06-2016
We stayed at the Grand Hyatt on a Luxury Escapes deal for six nights in June. What a glorious place to stay! You immediately sense the luxurious ambiance upon arrival and each new guest is welcomed with a refreshing towel and cold glass of orange juice. Check-in was simple enough. We had to wait a couple of hours for our room to be ready but we just went for a walk around the perfectly manicured grounds and enjoyed an ice cold Bintang in the lobby bar. Our first night was a little unpleasant. ... Read more
from Melbourne, Australia
Submitted on 29-06-2016
beautiful hotel, ideal if you want to escape the hustle of Kuta and Seminyak. Grounds, pool and beach were immaculate. Rooms ageing but still nice. Came with family of 5 (and left with 5). Great staff, special mention to Ninik - best duty manager/concierge of all time.
from australia
Submitted on 29-06-2016
Lovely hotel. Grand Room was lovely. All staff so very friendly. Went on a Luxury Escapes deal with an upgrade. Well worth the money. All the food was delicious. We had our last meal in Salsa Verde and I have never tasted chicken like it before it was so delicious. All the pools were lovely. If you want to sit around the pool in some peace and quiet and you don't like the beach this hotel maybe not for you. There were soooooo many kids. The quietest pool was the Emerald Pool which I believe no... Read more
from International Traveler
Submitted on 30-06-2016
The Hyatt is a spectacular property and always has been. With a very large beach front, several pools, well-landscaped gardens, you would not be faulted for thinking you were in Eden. However management has managed to try to destroy a good thing by lack of maintenance and subpar service. It's probably not their fault that a certain origination of tourist supplies most of the hotel's revenue however that's probably also not justification for subpar quality. Would not recommend the hotel and w... Read more
from Washington DC, District of Columbia
Submitted on 02-07-2016
My wife and baby spent one week at the Grand Hyatt in Bali in June and had a wonderful time. The resort is extremely beautiful, much nicer than the pictures. Plenty of pools, nice beach, and things to do. The best part was a shopping center across the street known as Bali Collection. They have a grocery store, tons of restaurants, places to get massages, etc for significantly cheaper than the hotel. If you can swing the upgrade to the suite definitely do it. It is very spacious and well worth th... Read more
from California
Submitted on 02-07-2016
Stay: 3 nights in June 2016 We (my husband and I) had a fantastic stay at GH Bali. The hotel is beautiful (and very large!), right on Nusa Dua Beach. There are 5 pools within the hotel so there are lots of places to lay out and play in the pool. We got a Grand Club room so we had our own check-in area as well as access to the Grand Club Lounge. I would definitely recommend spending the extra money to have access to the Grand Club Lounge--it provides a great breakfast (your choice of pancakes, ... Read more
from Perth, Australia
Submitted on 05-07-2016
We stayed Grand Hyatt with extended family on this trip. I emailed and asked if we could have four rooms on a certain floor and it was no problem which I thought it might be as school holidays were about to commence. Once again the Hyatt lived up to all our expectations and more. We discovered the roof top bar on this trip and it was a little slice of heaven up there. The restaurants and Service once again was amazing. The only probably we found this time was the breakfast rush both places ... Read more
from Middle Dural, Australia
Submitted on 08-07-2016
Overall it was a good holiday. Just not what I expected and it didn't live up to what we always take away from staying at a Hyatt hotel. The wow factor. However staying at the other Hyatt properties such as Sydney, Canberra , Melbourne ,Singapore we have always been wowed and impressed. The property is spectacular on arrival. Lobby is just gorgeous and staff, very attentive. Unfortunately It went down from there. The staff do go out of their way to help. Which is wonderful. But they see... Read more
from Sunshine Coast
Submitted on 08-07-2016
After a delayed flight arrived at the airport and found the Grand Hyatt sign. We were led to a room to sit and wait. not a word said to us about why we were going there. not offered water or anything and had to sit and listen to heavy metal screaming music. Eventually someone came to get us. Grand Hyatt arrival. The welcome at the Grand Hyatt was great. Greeted with a cold drink and a towel. We were then taken to our room, the portacot all set up for bub, made so beautifully. We then walk... Read more
from Perth, Australia
Submitted on 08-07-2016
We went as a family and had 3 rooms book with a request to be near each other 2 of the rooms were with elderly grandparents.On arrival 1 room on 4th level miles away from anything,another on 3 rd level and no room for 3rd couple,even though had been booked approx 7 months early.Luggage was lost so we had to go and find it.Didnt receive a 3rd room for hours later which was a long way away from other rooms.Took 2 days to change room on 4th level.When ordered milk or sugar for room service did not ... Read more
from Brisbane, Australia
Submitted on 10-07-2016
Stayed at Conrad Nusa Dua 2 yrs ago and rode bikes along foreshore past Grand Hyatt and wanted to stay here next time, so we did. Hotel definitely occupies largest and cleanest stretch of beach in area. Loved the trees that provide shade by the beach. Hotel itself is grand and impressive. Rooms were fine and service ok. Perfect spot for kids, water slides and pools were excellent for kids aged 2-12 yrs old. Very busy week at the hotel, with Australian school holidays coinciding with Indonesian h... Read more
from Chesham, United Kingdom
Submitted on 10-07-2016
we were so looking forward to going back to this paradise of a hotel and when we got there , we sighed with relief . Everything was just how we left it 1 year ago.Opon arrival we were shown to our room, which was an upgrade from last year and one which we did not ask for , so that was a very good start. The room{1523} was near the grand club rooms and was bigger all round and because it was on the fifth floor, we woke to a fantastic sea view every day.In this room, there was no damp smell, like... Read more
from
Submitted on 12-07-2016
This was our first resort holiday and we loved it. Staff were amazing, facilities plentiful. Even if eating and drinking was fairly pricey within the resort, but that's resorts for you. Kids club could do with improvements as far as activities for 8-12 yr olds but our 3 yr old loved it. Kids could run around, I mean swim around all day quite safely. Lots of other kids to meet and play with, which gives mum and dad rest time. Definitely will be back again. Thanks for a great holiday.
from Guangzhou, China
Submitted on 13-07-2016
We never left this resort during our trip. Excellent staff that greets you with a sincere smile. The pool is great and the water slide is okay. There are three places for breakfast. Very close to Bali Collection. The beach is SUPERB. Love the resort and I will consider visiting it again.
from
Submitted on 13-07-2016
Spent 2 weeks on this resort with amazing grounds but poor accomodation and service. The rooms are In desperate need of an upgrade/ refurbish and staff in general need to be more attentive to the needs of holiday goers. The service is definitely not always with a smile and will not be given with a "wanting to please" attitude. Leaves much to be desired here..... The grounds on the resort are spectacular , plenty to do for kids and adults alike. Lots of restaurants to choose from and between Jun... Read more
from Sydney
Submitted on 13-07-2016
We had eight nights at the Grand Hyatt in July and while overall it was an enjoyable stay there were some things that bothered me. We booked our trip through Luxury Escapes and so had a whole host of complimentary things like massages and nightly cocktails to enjoy. These were great extras (I mean, yeah, of course they were factored into the price somewhere) but if I didn‚??t have them I‚??d probably have resented the liquor prices at the bar and would have fled in horror at the prices for the s... Read more
from New Delhi, India
Submitted on 13-07-2016
It's like a small Bali village in itself. You don't have to step out at all as this hotel brings different Bali elements under one roof. They have a small street market with Balinese art and have traditional Bali dance every night at Indonesian restaurant. This property is 25 years old so obviously the architecture, layout of the room is also old. Nothing is wrong about it but do not go there and be disappointed because there are stairs in middle of the room. We were in the East village with the... Read more
from Perth, Australia
Submitted on 14-07-2016
We stayed mid June using a Luxury escapes package for the first time and was very pleasantly surprised at the value for the cost of the package. The hotel is in a brilliant tropical garden setting on the beach and is well worth the stay. We found the room quite spacious,with the balcony overlooking a small pond area with some interesting native animals and birds frequent visitors. We ate at the hotel most nights and found the food to be of a good quality generally and in particular the Japanese ... Read more
from Hong Kong
Submitted on 15-07-2016
Had 8 nights here with the youngens' and it just worked. Days by the pools and beach and exploring the Balinese surrounds. The people are lovely and the food adds to the appeal. July was a good time to go and the sea breeze reduces the tropical heat, especially near the coast!
from Montreal
Submitted on 15-07-2016
We stayed at the hotel for 5D4N as part of our honeymoon trip. As we walked in to go check-in, the entrance is wide open with an impeccable view to the ocean. We previously booked a garden view room. Since it was our honeymoon, we asked if there's possibility for a free upgrade to an Ocean view room. They advised us the all the ocean view rooms were fully booked, which we suspected not the case. This being said, our room has a very nice garden view room and the last unit. thus away from all ... Read more
from
Submitted on 15-07-2016
Also a luxury escapes visitor we thought the hotel was spectacular, yes the rooms are a little dated but they are clean, comfortable & well appointed. The age of the hotel however allows for amazing sprawling gardens providing coolness & shade which is a huge bonus. We saw large lizards, squirrels, lots of fish & birds. We asked for a ground floor room & were at the rear of the complex by the spa & while it meant a little walk to the pool in the morning it also made it easy for popping directly... Read more
from
Submitted on 16-07-2016
We travelled 4-12 July to Bali as a family 2 adults and 3 kids (9-14yrs) and stayed for 8 glorious nights at the Grand Hyatt in Nusa Dua. I bought a Luxury Escapes deal and was a bit sceptical especially after reading some other reviews where people wrote they had problems in checkin or there was construction nearby. I was very happy to find out that we never experienced anything remotely like that and every possible aspect of the stay exceeded our expectations. The staff are extremely friend... Read more
from Tehran
Submitted on 20-07-2016
The garden was so butiful, but there was a long way between lobby and rooms. It was noisy at night becuase of voice of birds , that made me nervous. The water of pool was so warm, it didn't make a good feeling after sunbathing. Variety of foods was limited in breakfast , the main point for me was the lack of cheese. One important issue that bothered me was request of cash from the hotel whether i went there via tour agency and there was no need to ask me for cash. The worse issue was that the... Read more
from
Submitted on 20-07-2016
Service was excellent from the minute we arrived at the security check gate. One receptionist staff stood by at the gate and once we informed our name, she had our room number available and informed the team inside that we were arriving at the lobby in a minute. Everything was well taken care of. Dont worry about getting lost as the staff gave us a tour of important sites while ushering us to our room. Breakfast was great, we especially loved the bread and pastries as those tasted marvelous. ... Read more
from Sydney, Australia
Submitted on 20-07-2016
We are a family of four with 11&13 year old. We stayed in West Wing 3256&3257 - interconnecting rooms. Great location each having balconies overlooking pond frequented by wildlife and stunning flowers. The rooms are large, well air conditioned and maintained immaculately. The beds are super comfortable and there is a large day bed in each room suitable for 2 persons to sleep on. The resort is vast and beautiful. The gardens are immaculate. Everything is clean. I would recommend including the Gra... Read more
from
Submitted on 20-07-2016
I don't want to make you despointed maybe it was my bad luck, but the room toilet was not good at all, wash basin was broken, water stay inside without drain! and flush tank was not working! Staff was not the same as what we used to see at Bali, you feel that they are not happy! Kids club is payed per hour, some other hotels make it free. the good side is the outdoor huge pool and the very nice beach and clean sand, setting area at the beach under jasmine trees is fantastic, at night you can w... Read more
from Mildura, Australia
Submitted on 20-07-2016
Lovely family destination, plenty for the kids to do, lovely walks along the beachfront paths to other resorts, fantastic restaurants with lots of food choices (kid friendly choices too).Easy walk to Nusa Dua village for hawkers shops, fantastic shopping centre right outside the resort gate for everything you might want from tourist trinkets to dep't store and restaurants. Gated resort, so felt very safe and comfortable. Staff were wonderful and very accommodating. pools were awesome, our packag... Read more
from Canvey Island, United Kingdom
Submitted on 23-07-2016
We have just returned from and ll days in Bali staying at the luxurious Grand Hyatt. What can I say, we travelled as a couple and we were made to feel very special all of the time. The staff could not do enough for you and they always had a lovely smile. The food was very nice, something for everyone. Our room was kept spotless by Juno and overlooked the ocean. What more can you ask for. The beach was Paradise. We have been to some wonderful places but this hotel would take a lot of beatin... Read more
from London
Submitted on 23-07-2016
Good family hotel, great pools and a couple of water slides. Nampu - The Tepinyaki restaurant was delicious, ate here twice, once in front of the the chef (gets very hot sitting there) and once in the main restaurant (much cooler & traditional seating options). Really enjoyed the food, kids enjoyed it too. The breakfast was good, pool staff disappeared at happy hour & all had a different version of the offers, some days cocktails were great other days just awful (though happily changed when retu... Read more
from
Submitted on 23-07-2016
We stayed with our 2 kids at the Grant Hyatt last week. We also did the Luxury Escape thing. We had a fantastic holiday. For the positives I have loads: wow what an entry to the hotel, the view from the lobby is impressive. Gardens are immaculate colorful and so well maintained. Voucher deal was great, loads of extras including the best spa treatment in the Krya spa. Seriously amazing. Food was great, pools for the kids are huge. We bought one of the inflatable things for the kids that they used... Read more
from Melbourne, Australia
Submitted on 24-07-2016
Ok, so just concluding a 10 night stay.... A Luxury Escapes deal. What can you say, the place is beautiful, magnificent gardens / grounds, a luxurious feel to the place. We stayed in East Village, ground floor overlooking lagoon. Room was nice, well appointed and everything worked..... The air con was great ū??? Wildlife abounds including some very big lizards, brought some excitement at times , bird life magnificent too .... Enjoyed watching a couple of kingfishers at lagoon tonight. Bars and r... Read more
from Berkshire, United Kingdom
Submitted on 25-07-2016
Lovely lobby and downstairs area - beautifully decorated and serene - that is until you get a screaming child walk past. Pools were lovely but full of kids- would have been amazing to have an adult only pool or relaxation area. Beach was beautiful Rooms felt distinctly more 4* than 5. Our mini bar wasn't ever stocked up but Comfortable enough. Excursions through the hotel were quite naff and tacky - they need to up their game in that department. When staying in a 5* hotel and paying the ... Read more
from Melbourne, Australia
Submitted on 26-07-2016
This hotel has magnificent gardens and water features. It is teaming with wildlife - birds, fish, lizards, squirrels etc. The lobby and bar areas are magnificent and the pools are clean and plentiful. We particularly enjoyed sitting in the shade under the trees both by the pool and on the beach. Like most other people in this resort we were on a luxury escape package. The best bits - great breakfasts, very friendly smiley helpful staff, awesome cultural buffet dinner, great cafe, amazingly go... Read more
from
Submitted on 26-07-2016
For the first trip in Bali just my self, so exciting to stay long here because I got recommend about this hotel. Facilities, service and staff over all good excellent ū??? Wanna come back here again with my kidos ū??™ū??ę
from Adelaide, Australia
Submitted on 26-07-2016
This place is truly amazing. Book it now, take my advice, do not hesitate. We stayed for 9 nights and are destined to return. Location - excellent, with pools next to the beach. The beach is great to swim and do un-motorised watersports. The hotel is 25mins to Kuta, and a close walk is the Bali Collection shopping centre, good for cheap meals and shopping. Very handy. Everything from brand name shops, groceries, to street traders. Rooms - clean, well laid out, and kept well daily. We had a built... Read more
from Berwick, Australia
Submitted on 26-07-2016
Our first trip to Bali and staying in Nusa Dua was a big mistake, it was too far away from the action and it was a pain having to taxi into Seminyak/Kuta/Legian/Ubud. This resort is STUNNING and the service is 5 star. Where they failed was in the food and drinks - hence why I gave them only 3 stars. They need to simplify their food choices and ensure that what they do offer is high quality, fresh and full of flavour. Too much inconsistency in mixed drinks/cocktails (they just didn't taste nice/u... Read more
from Melbourne, Australia
Submitted on 27-07-2016
NIce hotel with friendly staff and still had that well balanced Balinese culture. We had a garden room overlooking the pond which was secluded and relaxing. Plenty of pool activity and decent gym. Bali Collection a 2 min walk from the hotel so easy to walk down for a meal at night. Hotel restaurants were good quality and varied menu the Japanese was especially good.
from
Submitted on 28-07-2016
My daughters said it was the best hotel they have stayed in,it was beautiful the grounds were spread out and full of wildlife,I think most room overlooked the lake and we enjoyed sitting on the balcony watching the lizards a and ducks and birds. The only fault was breakfast, I didn't think the 2 restaurants were big enough to cater for all the people they were always busy and seemed too crammed, not much space and although the waiters didn't stop I think they found it hard to keep up with the d... Read more
from
Submitted on 29-07-2016
We went to Bali as a family holiday. I expected the people at the hotel to be more friendly and welcoming. It's very rare to be greeted at the hotel, the workers aren't very friendly and they aren't helpful. We found 4 cockroaches in our room. After calling housekeeping a man came a sprayed the room. But with me being on top of them I had to keep repeating we have kids with us so to make sure the room is cleaned well after spraying. The breakfast isn't great. The Indoor restaurant is much clean... Read more
from
Submitted on 30-07-2016
Nice hotel for family and for kids good entrance nice view good breakfast Don't forget to visit the SPA and relax for couple of hours... Very close to bali collocation Nusa Dua nice area and beautiful
from Perth, Australia
Submitted on 30-07-2016
We stayed on a luxury escape voucher. Great value !!!! Staff were simply fantastic and friendly. Pools were great, we have a toddler and we went form pool to pool, quiet and also kid friendly pools. Food was great, but with out the vouchers it was on the expensive side for Bali. Great gardens, rooms were great. Free water everyday and rooms tidy and clean. Family friendly but also a great couple spot. Away from the hustle and bussel Use the blue bird taxi if you want to go into Kuta etc. The Ba... Read more
from Leicester, United Kingdom
Submitted on 31-07-2016
WOW just got back from Bali stayed at one of the best hotels in fact the locals were saying it's the best hotel. So why is it so good starts with that smile that you are greeted with the checkin in was smooth the bags arrived on time. Staff at the grand Hyatt were excellent so friendly and helpful. If there was a bad point then that would be o just wish they gave us a room that overlooked the sea. Great place highly recommend especially if you have kids lots to do is all I can say. Bali coll... Read more
from mackay
Submitted on 02-08-2016
The beautiful grounds are so big it takes a couple of days to get orientated but very enjoyable once you do. ( kept us fit) Booking in was slow but otherwise all staff were very obliging and went out of their way to get you whatever you wanted. Great venue for families and mature travellers. Breakfast choices and service was excellent .Close to all the shops, supermarkets, restaurants, etc. Had a great time. Only complaints -1. was that they wanted to charge me corkage for asking for a corkscrew... Read more
from
Submitted on 02-08-2016
We stayed on the resort for our honeymoon and checked in at 3am....entering the lobby felt like we have reached some fairyland. ..The ponds n water lillies n lighting n decor was out of this world Place has lots of gardens n pools n is great if you are coming with kids. .They have a good day care n lots of activities....location in btdc nusa dua is best place to stay in bali if you are looking for peace n serenity. ..beach is good n you can swim. .. finding halal food was problematic. ..staff w... Read more
from
Submitted on 02-08-2016
The check in time for this hotel is 2pm. I arrived at 3:30 and was told the room was still not ready. They asked us to wait in the lounge where they offered us a complimentary drink. Unfortunately they only offered complementary non alcoholic beverages for making us wait. It is 4pm now and I'm still waiting for my room. The grounds so far seem nice but they need to make sure rooms are ready by 2pm.
from Melbourne, Australia
Submitted on 04-08-2016
I stayed here for 8 days on a Luxury Escape Package with my family of 5. We had two interconnecting grand king rooms. Everything in the package was offered. I was dubious leading in but I must say it was great value. The breakfast was a nice buffet offered in one of three restaurants. My favourite was Watergardens. My favourite dinner was taken at the Japanese restaurant. The cocktails were a nice touch and I enjoyed mine at the Salsa Bar. Don't miss evening cocktails up there. However the coc... Read more
from Washington
Submitted on 04-08-2016
I'm a huge fan of the Hyatt experience. However, I feel that this particular property is simply too large leaving parts of it slightly outdated. Pros: The spa is great, if you want a slower paced experience in Bali this is definitely a great escape resort. Cons: The beach isn't spectacular, a bit far from the city
from
Submitted on 04-08-2016
Some reviews quote the best hotel in Bali, I beg to differ. Upon arrival our check in was painfully slow, our first room still had the lingering smell of cigars, which was "non smoking" We were than moved to the most remote room in the hotel. The food was good, complex itself is beautiful, the staff on the grounds are kind and inviting, but it lacks serious management and communication. I wouldn't recommend staying here, compared too some hotels in seminyak, this hotel doesn't compete, every tas... Read more
from Sydney, Australia
Submitted on 05-08-2016
Grand Hyatt Bali is a big, sprawling resort in the government controlled resort area of Nusa Dua. The grounds are beautifully landscaped with tropical plants, ponds and waterfalls and it is teeming with wildlife-exotic birds, squirrels, frogs, koi carp, ducks and even monitor lizards. There are several nice pools including a 'river' pool that meanders through rocks and gardens and there is also a waterslide. There are over 600 rooms grouped into four separate 'villages' at the four corners of th... Read more
from Manchester, United Kingdom
Submitted on 06-08-2016
This is my 6th time visiting the Hyatt and I guarantee I will not be visiting again. The experience and standard of the hotel has dramatically declined in comparison to my other visits. The service of the staff is very slow. During happy hour it took 70 minutes for us to receive our drinks, while other people were getting served quickly and before us. By the time we received our drinks happy hour was over. In the bathroom freezing cold water was dripping from a damp spot in the ceiling, it flood... Read more
from Swansea, United Kingdom
Submitted on 06-08-2016
We stayed here for nine nights and all thoroughly enjoyed. On arrival, they offer you a cold drink and towel, whilst checking you in. We stayed in the North wing. The room was great. It was a good size and had everything you would need. The balcony overlooked an attractive pond. There is a good choice of places to eat and drink. Breakfast time was quite busy, but the staff are very helpful and they work very hard. Good choice of food, something for everyone. It is situated on a lovely clean beac... Read more
from Stockholm, Sweden
Submitted on 06-08-2016
Me and my partner stayed here for 7 nights. Having stayed at many Hyatt's i felt this hotel did not meet up to its expectations and there seemed to be one problem after the other. Upon arrival we were escorted to our suite which was a great welcoming and a nice gesture of the hyatt. We were told we had an ocean view however it overlooked a small pond and no sea view like they stated. In the room above us there was a child who like to run up and down in the early mornings so we asked to be chang... Read more
from Newbury, United Kingdom
Submitted on 09-08-2016
Big kids about to leave for work, uni etc. So came to Bali for a 'final' family holiday. The hotel is superb, lush tropical setting, nice large airy rooms, friendly staff and a private beach to die for. Food is very good, but pricey, there is a shopping area over the road that offers more variety and better value. Be careful on prices, there is a mandatory 10% service charge and 11% tax added on everything - so the price you see is not the price you pay. This is not the hotel, it is true eve... Read more
from Melbourne, Australia
Submitted on 10-08-2016
We had 10 nights here and left totally refreshed. While the resort is obviously ageing, it is still spotless and full of character. The gardens are beautiful. We had a couple of very small issues with our room which were dealt with immediately and rectified. The staff were amazing..everywhere..day and night. Buffet brekky excellent every day. The pool area was plenty big enough for everyone and deck chairs were always available. It was really convenient to have the Bali Collections shopping area... Read more
from Perth, Australia
Submitted on 10-08-2016
The Grand Hyatt Bali is located in Nusa Dua which is not an Island enclave but it feels like that when you enter through a security checkpoint into an environment of lawns, gardens, statues. Continue the drive through another security checkpoint into Grand Hyatt. This 5 Star Hotel is Balinese style set in acres of award winning gardens right on the beautiful cleaned and maintained sandy beach. We had two Luxury Escapes 10 day packages back to back, so 20 nights in total and we wish it could have... Read more
from Adon√ģs, Mont-Liban, Lebanon
Submitted on 10-08-2016
we went for our honeymoon the hotel is very big and very luxurious, very very clean despite a problem with the water in our room. when we arrived we upgraded our room to ocean view, great view with the pond all around but not so private. we were having our breakfast at the salsa verde since it has the ocean view also but a bit crowdy. the breakfast is just great with fresh pancakes made on demand. the location of the hotel is it's greatest thing since it only takes 2 minutes walking to arrive at... Read more
from
Submitted on 11-08-2016
Was never interested in visiting Bali, too much bad media coverage. What an awesome surprise the locals are friendly, quiet peaceful people. Husband spoilt me for my 50th.With views ,gardens in flowers, Lilly's in the ponds, shaded pool areas. Friendly helpful service everywhere. Very relaxing break for 5 nights.. Hired a pushbike for 4 hrs and survived the streets.10/10 time
from Singapore
Submitted on 12-08-2016
I stayed 4 nights here, I have been to Bali many times, and I am a Hyatt frequent member. This Hyatt Bali is very bad with many problems, and I am upset enough to demand a refund. 1) door key card does not work. Broke down 5 times. Each time I have to walk to lobby (100m away) to exchange. Imagine how much inconvenience esp when you are in a hurry. 2) Under-staffed and unresponsive concierge. The line to concierge is always engaged. I asked them to get me a reservation at a hotel. They... Read more
from kuala lumpur
Submitted on 13-08-2016
Checked-in process was great. We being escorted to the room all the way. Our view was "tennis court" & the room was damped & smelly to my standard. Not to mention little old fashion... & very long way walk from the reception. I called the reception & informed them about my situation. Thank god, they quickly found an alternative room which is the view was swimming pool & not too far either from the lobby. But this doesn't change the feeling about the room kinda of no character, old & outdated. ... Read more
from Brisbane, Australia
Submitted on 14-08-2016
We stayed here for our honeymoon, and immediately got off to a bad start. Checking in, the staff told us we had been "upgraded". As we had already booked an ocean view deluxe room, we were quite excited at getting an even better room! However, they gave us a garden view room. The "upgrade" part was that it was a Grand Club Room - anyone who books a room belonging to this Grand Club has access to the private lounge. However, we asked if we had access to this seeing as we were now in a Grand Club ... Read more
from Melbourne, Australia
Submitted on 14-08-2016
Was a disappointment for a 5 star hotel. Not worth price paid for Club Rooms via Booking.com! To begin with we waited for our room for an hour. This was at 3 pm in the afternoon. Yudia! from the club lounge was very very slow at checking us in. After an hour we got our room, smelling of mould. I had late check out with Booking.com genius but she said it was 12pm. So we get room late, and then they want you to leave early?? Disgusting service. In the end I got the late check out. Another VER... Read more
from Leatherhead, United Kingdom
Submitted on 14-08-2016
This was the fourth time we stayed at the Grand Hyatt, Bali. The last time we stayed there was 11 years ago. The hotel grounds are still wonderful and the pools are excellent for families. The beach was clean and relatively quiet although the sea was not ideal for swimming in due to currents etc. Unfortunately the hotel lets itself down in two key areas. Firstly, the food is not great and very expensive for Bali. You can eat better food for half the price over the road at the Bali Collection. ... Read more
from
Submitted on 15-08-2016
Stayed here for the 2nd time. The 1st i had a beautiful sunken room. This time i was at the north block facing a pond. Nice too. The beach is always an ideal break from busy Kuta's. The pool is magnificent. Kids would have loved them. But i was there for work both times. At RM900 yeah a bit too steep but if was 700 i wouldnt mind forking out from my own pocket for a few days of relaxation here. Was on d deck chairs out at the beach and took up a leg massage offer from a Balinese lady there. That... Read more
from Jakarta, Indonesia
Submitted on 16-08-2016
I was expecting too much when I booked this resort. I was late check in about 7pm and the direction is not clear because it was just a little font on the wall and lack of lighting. overall this resort is great.
from Greater London, United Kingdom
Submitted on 07-09-2016
Holliday at the Gran Hyatt resort was everything you could wish for. The rock swimming pool is amazing with attentive staff.with the help of staff we went on day trips to to the surrounding country side. I also had a Balinese massage at the spa by Maria... The best
from Ingolstadt, Germany
Submitted on 08-09-2016
Stayed in the Hyatt for 4 nights at the end of our recent trip to Bali - and it was the best choice we probably made during our vacation. To be frank, the Grand Hyatt is not cheap at all - but it is well worth the money. With ample space in the room and an extra large king size bed we could stay with 2 adults and 2 children easily without feeling cramped. Rooms are apparently a bit older but in excellent condition and super clean. We enjoyed the Grand Club privileges which gives you access to... Read more
from Mumbai (Bombay), India
Submitted on 08-09-2016
The location is absolutely beautiful...few meters away from the beach and lovely, the vast property with the various pools and the various location for breakfasts helps to lessen the crowded resort. The staff from check in, at the pool. at the concierge very helpful and attentive. However, i may add the room door and the rooms look dated, they need a makeover and a desperate one for the other resorts like W, or Mercure or Ritz Carlton have far better and bigger rooms..apart from that, the pr... Read more
from Melbourne, Australia
Submitted on 08-09-2016
Couldn't more highly recommend our stay there. Food, facilities and rooms were top notch for parents and young kids/ toddlers. Having the Bali collection across the road meant that we could easily leave the resort without any epic family journeys with toddlers. Couldn't more highly recommend.
from Melbourne, Australia
Submitted on 09-09-2016
Stayed here in October 2015 and had a wonderful time. The location is great as it is in a gated community and surrounded by other 5 star hotels. The gardens and road in the gated community are clean and well maintained so it make for an enjoyable walk. The hotel itself is huge, I think I counted 5 swimming pools which are connected together and surrounded by rock formation and bridge which make for a interesting swim. Also the kids loved the kiddie pool and the slide. If you get sick of the pool... Read more
from Jakarta, Indonesia
Submitted on 12-09-2016
We are a family of 4 (5 and 2 yrs old) and this is our first time staying at the Grand Hyatt. First impression, i noticed immediately how old the hotel is, but upon staying, I began to appreciate this grand old lady beauty. The gardens are just amazing, the best I've seen, with all the animals living in it. The Grand Club lounge design is very nice and the staffs couldn't be more nicer. The variety of food is not that much but adequate. The pools are amazing! They have one big slide that's pret... Read more
from
Submitted on 12-09-2016
Gorgeous setting of the hotel and immaculate grounds and pools. We had a superior sea view club room but you were too low to see anything . The rooms were slightly run down compared to what I expected from the Hyatt but the restaurants were brilliant and there was always a good variety . There was an excellent shopping centre outside of the hotel with very cheap spas! So we spent every evening trying out different massages ! Great place to visit .. Hotel very good but have stayed in better .
from Dhahran
Submitted on 12-09-2016
I select this hotel to spend 2 nights at Bali. I really regret to select this hotel and I don't recommend this hotel for stay due to the following reasons; 1- buffet breakfast doesn't have variety of food. 2- request omelet means staying on long queue for more than 20 minutes as there is only one guy making the omelet! Unlike other give star hotels where there are two or more making it and then brings it to your table. 3- coffee on the breakfast taste poorly. 4- I'm pretty sure there is no inspe... Read more
from Esentepe
Submitted on 13-09-2016
We booked luxury escape and wedding package plus upgrade beautiful hotel grounds disappointed with room as asked and extra for upgrade dine,t get that the room was damp with the air con and made everything damp in the room. The wedding package was very well organised and went smoothly on the beach. Food excellent in all restaurants. The hotel needs a bit of God and the rooms looking tired.
from
Submitted on 13-09-2016
This is my 3rd stay there, arranged for a hotel transfer a week before. When we got to the airport was greeted by the hotel staff. This is where it all went wrong. The concierge guy offered me a private car of his own if wanted for the week which I refused and said I was not interested. Then when we got in the car, I realised their services are now sub contracted by private cars. The driver would not stop offering me his service and trying to convince me not to book through the hotel as I would... Read more
from South Morang Melbourne
Submitted on 17-09-2016
Everyone at the grand Hyatt were amazing the staff where so friendly they loved our children and always took time out to stop and talk to them and even when they walk past there is always a bug smile on there faces within a hello.
from Melbourne, Australia
Submitted on 17-09-2016
We went on a luxury escapes, and I think if they didn't have this deal going the place would be empty. The Grand Hyatt is massive like a mini town of its own , the grounds are amazing. We travelled with2 kids 11&9 yrs, so when we arrived we were put in our room, the rooms are reasonably sized but I just hate sharing with my kids so we upgraded to an interconnecting room - do this and pay for it before you arrive because even if you have it in writing the cost of the extra room they will charge y... Read more
from Manama, Bahrain
Submitted on 17-09-2016
The resort was excellent; however my room was a slight disappointment! Air conditioning was not efficient and the room needed various maintenance work. Breakfast buffet must have a wider selection of foods.
from
Submitted on 17-09-2016
We stayed here in September on a luxury escapes package which was great value and well worthwhile. Overall we really enjoyed the stay and I have highlighted below the good and not so good things about our stay. Good: - beach is amazing, beautiful clear water and no rubbish while we were there, lovely sun lounges and plenty of them, nice shady trees, perfect for relaxing - pools are great, lots of different types, our four year old loved the waterslide and spent ages going up and down every day... Read more
from Rabat, Morocco
Submitted on 17-09-2016
My two kids, ages 7 and 9, and I spent four nights at the Grand Hyatt and had a terrific time. The pools are heaven for the kids and we rarely left the pool with the water slide- they were having so much fun. That being said, we found Nusa Dua to be a strange fabricated place that was sterile of anything Balinese, so I suppose it was good that we didn't want to leave the pool. We found the food at the pool side to be overpriced and mediocre, but we tolerated it for the convenience. The room was ... Read more
from Jakarta, Indonesia
Submitted on 19-09-2016
Huge property and big Hyatt brand. But rooms need some refurbishment. My room was smelly so bad behind the bed and in the cupboard. Aircon didn't function well and setting was impossible. Reaction of staff was so slow so that the technician came first after 1day. They say they were so busy. Also wifi didnt work before we complained. Breakfast was good.
from Greater Perth, Australia
Submitted on 19-09-2016
This is the best hotel I have stayed in considering the quality,size and extras in the rooms. The gardens pool and beach areas are outstanding. The food, service and staff were wonderful. I have stayed in many around the world and this is the best
from Perth, Australia
Submitted on 19-09-2016
Hard to get reception or engineering staff to fix anything fridge barely works not very cold,milk goes bad in 3 days aircon is just ok cant get it lower than 23 degrees thats when set on cold and fan on high Room cleaner is excellant he does great job. Resteraunts are good and pools great,beaches are clean and there few shady trees Room good size with day bed tv is small expect bigger in 5 star hotel Food and drink twice the price off good hotels aroynd south kuta,legian
from Tripoli, Lebanon
Submitted on 19-09-2016
I'm a regular guest of grand Hyatt dubai so when I decided to visit Bali I choose Grand Hyatt Bali and I am happy from this decision. From the moment of check in till the check out my stay was perfect. The is is spacious and clean. I got a small problem that it was smell of humidity. Even the hotel was busy they changed my room to another one with wonderful view. The service in the lounge was great. All people from the reception desk to the concierge to the cleaner team to the personal on the sw... Read more
from Ballarat, Australia
Submitted on 20-09-2016
Set in scenic Nusa Dua, the Grand Hyatt was impressive in every way! A Pristine setting with perfect beachfront access! Comfortable, clean rooms, a variety of quality restaurants and bars, an excellent pool featuring a waterslide, a peaceful day spa and plenty of sporting opportunities! We loved it!
from
Submitted on 21-09-2016
Well I am currently undergoing treatment for a serious illness called Ovarian Cancer. Myself, husband, 6 yr old daughter were gifted with a travel voucher by a dear friend together with a Luxury Escapes package accommodation. We had the most peaceful and relaxing time here. Loved the hotel: Grand open spaces, paths, gardens with 8 geese, the pools with slide fantastic, clean beaches, huge garden view room ( loved the Balinese feel about the room) the food, breakfast every morning buffet style ex... Read more
from Brisbane, Australia
Submitted on 23-09-2016
My husband and I just got back from a quick 3 nite trip to Bali to attend a friends birthday party. As a diamond member of the Hyatt group we were looked after so,so well. The club lounge is exceptional, the room was fantastic, the pool area was quiet and beautiful. Everything was perfect. This is most definitely our happy place and we planned our next trip before we left. I can't wait to go back.
from Townsville
Submitted on 23-09-2016
The pools give kids hours and days of enjoyment. Service is impeccable. Views and facilities are amazing. There is no need to leave the resort. There are tourist services and markets within walking distance.
from Jakarta, Indonesia
Submitted on 23-09-2016
Well it was nice n friendly staff hotel but i dont like the tastes of breakfast menu n meeting snacks.. the most horible things were brown water flow from wastafel and water flush closet.. when i called for help, the suggestions from staff couldn't helping me out.. so better conduct regular inspection for foods and waters..
from Melbourne, Australia
Submitted on 23-09-2016
We had the family above wake at 5.30 am every morning and slam doors jumping around each morning. Many complained but the hotel didn't stop it. The first morning the security rang our room at 5.30 am and told us to control our kids. Not us as our kids were a sleep. Oops sorry rang the wrong room they said. We were forced to move to another hotel at our costs as nothing was offered. We had 5 rooms. We loved the hotel but the way it was handled wasn't professional.
from Melbourne, Australia
Submitted on 25-09-2016
First of all the Grand Hyatt has amazing grounds, full of tropical plants and lagoons. The service is also outstanding, everyone from the house keeping to guest services greet you with a friendly smile. Some of the downsides is the pool is sometimes a few degrees to warm, not making it refreshing. The amenities are not so good compared to other hotels around nusa dua for example not having any activities near the pool area like table tennis etc. The rooms are old with marks and dated furniture, ... Read more
from Wheelers Hill, Australia
Submitted on 26-09-2016
Wasn't a cheap holiday but it all forgotten. The place was amazing. The distinct Indonesian/ Bali feel wasn't lost in what I would have expected at a Grand Hyatt resort and felt the layout and gardens played a huge part. Food and choice was extraordinary and the resort was generally maintained well. Staff were attentive and helpful. A more sympathetic place to visit since the Bali bombings. Great holiday which will often be talked and looked upon with happy memories by the entire family.
from Brisbane, Australia
Submitted on 26-09-2016
The hotel buildings are impressive, however it is the vast tropical garden setting that really sets this hotel apart. The grounds, pools etc are like a tropical oasis. We upgraded to Lagoon pool room which was ground floor overlooking a vast lagoon where we enjoyed close interaction with wildlife. The setting did not disappoint. Restaurants and food on offer was of a high standard. Staff were always friendly and attentive. The room could do with a refurb, but was always clean and we did not want... Read more
from
Submitted on 28-09-2016
one place to feel Bali, like no need to go anywhere. best place to be with family. foods are good. the beach is just OK, but kids will love it. there are so many places to explore in this hotel.......
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