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Shangri-La Hotel - Jakarta

Jakarta, Indonesia (CGK)

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Based on 1122 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 king bed or 2 double beds
463-sq-foot (43-sq-meter) room with city and garden views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Horizon Club, Room

Horizon Club, Room

1 king bed or 2 double beds
484-sq-foot (45-sq-meter) room with city and garden views

Club Level - Club Lounge access, breakfast, and meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 Bedroom

Suite, 1 Bedroom

1 king bed
947-sq-foot (88-sq-meter) room, balcony with city and garden views

Club Level - Club Lounge access, breakfast, Internet access in the lounge, and meeting room use (subject to availability)
Layout - Bedroom, living room, and dining area
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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0B

1 king bed or 2 twin beds
463-sq-foot (43-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryer
Practical - Desk, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Shangri-La Hotel - Jakarta
Kota BNI JL. Jend. Sudirman Kav. 1, Jakarta, Indonesia 10220

Rooms
Make yourself at home in one of the 661 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreational opportunities offered, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

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Know Before You Go

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD IDR300,000++ for adults and USD 21 for children (approximately)
  • Valet parking fee: USD 3.5 per stay
  • Rollaway bed fee: USD 26++ per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Gift Shop on Property
  • Kiddie Pool
  • Outdoor Pool
  • Poolside Bar
  • Room Service
  • Sauna
  • Shopping
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1122 reviews
from Singapore, null, Singapore
Submitted on 22-05-2016
As you would expect from the Shangri-La, it's a well run, if impersonal hotel. Service was good, the rooms a decent size and a wonderful breakfast as well as good facilities. Whilst it's well located for business, you would have to get a taxi to any Malls and the shopping thereabouts is limited. The security is excellent and the overall service was great. Personally, I prefer smaller places, but if you're looking for an international standard business hotel with all conveniences then this ... Read more
from Canada
Submitted on 22-05-2016
I've been a diamond member of Shangri La for a number of years and every visit to Jakarta, Shangri La is my prefer hotel. The staff are amazing - friendly and heart felt service. From the moment you step out of the car to check-in to the time you check out. The staff make me feel home away from home during stay. They are very attentive to your needs and make sure they are address. More importantly, they will acknowledge their guests by their last name. Satoo restaurant have more variety f... Read more
from Chicago, IL
Submitted on 22-05-2016
The heavy security at the hotel entrance was a little worrying but once you walked through the doors and were greeted by Caroline or any of the other wonderful staff you felt very happy. Lovely rooms and gardens but the staff is what makes a hotel special several of them greeted me by name although I only stayed there for four nights. Particular mention to Eko in the Horizon Lounge, Tuti in the Spa and the previously mentioned Caroline who made me feel so welcome....I will be back for sure
from Medan, Indonesia
Submitted on 22-05-2016
From the beginning of my arrival at Shangri-La Jakarta I have experienced the warm welcome from the staff. They are very friendly, helpful, and attentive. The room is excellent. It is clean, spacious, and comfortable. Breakfast at Satoo restaurant is a great way to start the day, as it serves excellent food with a wide range from Asian to Western food. Shangri-La Jakarta is a home away from home.
from
Submitted on 23-05-2016
I have never been greeted so consistently and respectfully by hotel personnel, from restaurant staff to the maintenance man walking in the hallway, the Shangri-La Jakarta clearly places a premium on achieving a culture of care for its guests. Attentive and responsive, these are the hallmark characteristics which separate this hotel from others, this is no run-of-the-mill chain property. I was part of a large conference group but I was recognized for my individual needs. Separately, I hosted a... Read more
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