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DoubleTree by Hilton Hotel Jakarta - Diponegoro

Jakarta, Indonesia (HLP)

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Based on 830 reviews
Ideally located near Jakarta's commercial and business district and government buildings.
Room & Rates

KING GUEST ROOM

42 INCH HD SAT TV /WIFI/LAPTOP SAFE/MINI-BAR, WALK IN SHOWER/FLOOR-CEILING WINDOWS/MP3CLOCK
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KING DELUXE ROOM

SPACIOUS/42 INCH TV /WIFI/LAPTOP SAFE/MINIBAR, WALK IN SHOWER/FLOOR-CEILING WINDOWS/MP3CLOCK
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KING DELUXE SUITE

74 SQM/OUTDOOR TERRACE SEATING AREA, RAIN SHOWER/SEP BATH/POWDER ROOM/DINING TABLE
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KING EXECUTIVE ROOM

COMP BFST-DRINKS-SNACKS IN LOUNGE/HIGH FLR, WALK IN SHOWER/FLOOR-CEILING WINDOWS/MP3CLOCK
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KING ACCESSIBLE GUEST ROOM

WHEELCHAIR ACCESSIBLE W/ ROLL-IN SHOWER, 42 INCH HD SAT TV /WIFI/LAPTOP SAFE/MINI-BAR
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KING ONE BEDROOM SUITE

61 SQM/SEP LIVING ROOM/FLOOR -CEILING WINDOWS, RAIN SHOWER/SEP BATH/POWDER ROOM/DINING TABLE
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KING SUPERIOR SUITE

69 SQM/UNIQUE BOTTOM/CEILING GLASS SEAT AREA, RAIN SHOWER/SEP BATH/POWDER ROOM/DINING TABLE
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PRESIDENTIAL SUITE

170 SQM/DINING ROOM WITH SEP BAR/FULL KITCHEN, RAIN SHOWER/SEP BATH/POWDERROOM/LRG LIVING RM
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TWIN GUEST ROOM

42 INCH HD SAT TV /WIFI/LAPTOP SAFE/MINI-BAR, WALK IN SHOWER/FLOOR-CEILING WINDOWS/MP3CLOCK
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TWIN DELUXE ROOM

SPACIOUS/42 INCH TV /WIFI/LAPTOP SAFE/MINIBAR, WALK IN SHOWER/FLOOR-CEILING WINDOWS/MP3CLOCK
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TWIN EXECUTIVE ROOM

COMP BFST-DRINKS-SNACKS IN LOUNGE/HIGH FLR, WALK IN SHOWER/FLOOR-CEILING WINDOWS/MP3CLOCK
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DoubleTree by Hilton Hotel Jakarta - Diponegoro
17 JL Pegangsaan Timur Cikini-Mente, Jakarta, NA Indonesia


Ideally located near Jakarta's commercial and business district and government buildings, yet avoiding the city's heavy traffic, this modern hotel in Jakarta also offers easy access to numerous shopping, dining and entertainment options.

Visit popular attractions including the National Monument at Merdeka Square and Istiqlal Mosque, the largest mosque in Southeast Asia.


Relax in a spacious guest room at this Jakarta hotel, all of which feature amenities to help you relax and stay productive, including a king-sized bed, an ergonomic work desk, a 42-inch LCD TV and WiFi.

Spoil yourself in an executive room or suite and enjoy spectacular city views and access to the Executive Lounge, with complimentary breakfast and evening cocktails.


Hold a business or social event at this Jakarta hotel, with a variety of flexible meeting spaces, including a divisible ballroom, a 24-hour business center, the latest A/V equipment and a dedicated events team.

Savor Mediterranean and Asian influenced cuisine in the elegant Vicolo, enjoy buffet selections in the all-day dining restaurant, OPEN and sip cocktails in the T Lounge. Work out in the 24-hour fitness center, cool down with a dip in the large outdoor swimming pool or indulge in a luxury spa treatment.

A kids' pool and club are also available, to help keep the children entertained during your stay.


Based on 830 reviews
from Singapore
Submitted on 01-06-2016
I have stayed at Double Tree Hilton Jakarta for my business trips since the hotels opening. The overall quality of the service same are great, so is the open and spacious design. Well definitely be back.
from San Diego, California
Submitted on 01-06-2016
Service was top notch, as a gold member I was treated well. I loved breakfast, what a great selection. Service staff was outstanding. Parking was easy and the rooms were clean and crisp You will love the pool and pool bar. Enjoy
from Cavite City, Philippines
Submitted on 05-06-2016
Originally wanted to have a staycation at Central Jakarta, but the traffic was so bad to get here that we decided to stay in the hotel grounds for the weekend. It was a weekend of massage, eating, swimming and relaxing. The hotel is clean and looks really new. Soft bed and pillow. Really comfy room with a small sofa and was easy for eating room service.
from Jakarta, Indonesia
Submitted on 05-06-2016
Double Tree is anti-mainstream hotel. Because most hotel usually offer welcome drink to guest but Double Tree offer you a cookie. The Cookie (as a brand) is a large size chocolate chips+nuts cookie. I think the sweetness of cookie symbolizes the sweetness of hospitality & overall service. During your stay, you will only find comfort & serenity. Your kids will love to stay there also because there is playground near swimming pool.
from jakarta, Indonesia
Submitted on 06-06-2016
nice hotel and kind staff .. cookies are delicious also breakfast with wide variety.. warm greetings from staff made me feel at home. swimming pool and children area near swimming pool also convenient
from Melbourne, Australia
Submitted on 07-06-2016
An extremely comfortable and welcoming place to stay. The staff were terrific, very helpful and genuine. The room and amenities are top class. This is a hotel very much worth staying at when visiting Jakarta
from Jakarta, Indonesia
Submitted on 26-06-2016
I spent a short getaway at the hotel this weekend and I'm impressed with the service and hospitality. Welcomed with 2 complimentary warm choco chips cookies at the front desk, I felt warm at heart already. The room was meet our expectation as I've taken a sneak peek at the tripadvisor's review and photos so I knew what to expect, 5 stars standard. In the afternoon we dip our skin at the swimming pool and the ambience is so relaxing with centered bar island and surrounded by nice tropical gar... Read more
from Bekasi, Indonesia
Submitted on 26-06-2016
I was warmly welcomed by concierge and reception staff, a very smooth check-in process and given nice warm cookies. A specious lobby with modern architecture felt when enter the hotel. Room is neat and super clean, internet was good, the restaurant called OPEN was dramatically serves good tasty food with spread of variant, the most important notes that chefs and all staff I met here were giving genuine smile even though how busy they were serving a crowded guests..amazing !!. This is the best ho... Read more
from Bangkok, Thailand
Submitted on 28-06-2016
I have stayed in this marvelous hotel about 20 times. (As well as other hotels in Jakarta). I keep returning to this one because it is all around such a comforting place to stay. The rooms are always very clean, smell fresh and comfortable. The room service is fast and accurate and the staff, all of the staff are quite a friendly bunch. The bath rooms are clean, ample size and well lit. The shower is large and always clean with large comfortable towels always at hand. There is always a large ... Read more
from Singapore, Singapore
Submitted on 28-06-2016
Service is excellent. I am delighted with the greets and attention given by the staff. Place is clean and new. Facilities are impressive. Oh.. And I love the welcome cookie. It's delicious! Hope they can keep this standard.
from Chiang Mai, Thailand
Submitted on 30-06-2016
The Location: The hotel is ideally placed in Jakarta. A short walk away is carrefour supermarket, KFC and street foodoutlets. The railway station is across the road and metered taxis can be obtained from the lobby. Jakarta is not a walk-able city so a taxi is ideal. In the immediate vicinity of the hotel there a few shops and small malls however the Plaza Indonesia is only a few minutes by taxi. If you are in the market for souvenirs there is a street behind the train station with stalls sellin... Read more
from
Submitted on 01-07-2016
Welcoming staff that could not do enough for me. Efficient check-in and Check-out process, very helpful staff at breakfast and dinner with good selection of food for both. Only criticism I would offer is to train your barristers. Hotels invest in expensive coffee machines and yet the operators either don't care or are not trained. A great coffee in the morning is a great start to the day for many people. Thanks for looking after me and see you next time.
from Melbourne, Australia
Submitted on 03-07-2016
If your budget is four star not five star then the Double Tree is a good choice. My room was spacious with a very comfortable bed. The breakfast buffet was extensive and fresh juices were available on request. Well cooked western dishes are served in the third floor restaurant - try the fish. The staff were friendly and very anxious to please and the pool was large enough for a proper swim. The lobby lacks atmosphere and does not give a good first impression. I would recommend this hotel but che... Read more
from Jakarta, Indonesia
Submitted on 06-07-2016
I got room with twin bed at room 511 nice view, clean,speedwifi, all is ok. Kids club not so big but nice and safe for kids ,fitness,good staff from front office,kids club staff, breakfast and dinning staff,until housekeeping all ok.welcome cookies is delicious,food n drink all is well breakfast or dinning, have ice cream too for kids.have nice oval swimmingpool.the hotel from outside view not so beautiful but inside have inner beauty , is recommended hotel at jakarta
from jakarta
Submitted on 10-07-2016
Me and wife spent 2 nights at early of July 2016. We would like to have experience with Hilton Brand, since Hilton left Indonesia for more than 10 years, so we choose to stay at this hotel. The FO staff gave us two cookies as welcome cookie, and the taste is quite nice, my wife love it and when we get more cookies when we checked out since my wife asked for more, very nice service. At check in desk, we asked for free wifi in room, FO staff explain we can't get it because we booked room thru trav... Read more
from Hong Kong, China
Submitted on 11-07-2016
Relax and kids friendly. Reliable Taxi standby 24 hours. Clean. Nice staff. Good environment. Event many trees but less mosquito. Overall happy and want to stay next journey again. The food very good and my any choices.
from Jakarta, Jakarta Raya, Indonesia
Submitted on 11-07-2016
This is my second time to stay at Double Tree. The room, the staff and the breakfast was amazing for me and my wife. The only problem just the internet connection that was just too slow for me. We also like the big swimming pool, so spacious. Keep up the good work.
from
Submitted on 11-07-2016
Stayed here during the Eid holiday weekend and ended up extending our stay for 5 days..super-friendly-helpful staffs, great breakfast, the resort-like swimming pool is so relaxing, makes you completely forget about the hustle and bustle of jakarta .. very much appreciate the kids club with its complete playground, thank you for keeping my 4 year old entertained during the whole stay.. the poolbar is an absolute enjoyment. This is such a hidden oasis in Jakarta, definitely will come back here for... Read more
from London, UK
Submitted on 12-07-2016
I had a one night between flights, normally a bit hesitant with traffic but due to Ramadan Jakarta was quiet so made it in and out in less than an hour (would normally expect double that). Security checks were strong and re-assuring, welcome was as per expected. Received Hhonours Gold upgrade to an Exec Room (sadly too late to use cocktails) with breakfast. Didn't use many facilities, but room was modern as expected, breakfast was decent (no bacon, again to be expected), handy Bluebird taxi ra... Read more
from Jakarta, Indonesia
Submitted on 12-07-2016
It is a nice and peace hotel in rapid city of Jakarta. The pool is big and good for children. Clean room, fast internet, superb breakfast and dinner menu Location in the city of Jakarta, near to food place and mall
from singapore
Submitted on 13-07-2016
the hotel is clean and the pool relaxing but the food is not worth the price. the breakfast is so so, the dim sum is dry and salty. the first I encounter where the hotel bed and breakfast package is only for 1 person (usually its should be for a couple), so I need to pay another breakfast for the partner. the checkout time is very strict.
from
Submitted on 13-07-2016
i had pleasant stay during holiday with my family. love the ambiance, hospitality and pool. the breakfast i score it at 7. because i was bringing my 1 yo baby, i expect to have bath tub inside but instead is the standing shower so abit troublesome to bathe my baby. overall, i would really stay again in this hotel and will recommend the hotel to my family and friends.
from Jakarta, Indonesia
Submitted on 15-07-2016
Usually I came 2-3 times in a year with my family, since we really love the the pool. its wide and big sized, our kids really enjoy it so much. And they have had upgrading the kids club with new indor play ground. The hospitality were great, and they gives tasty warm cookies once you check in, usually i bought their cookies to take away after spent on the hotel
from Kunming, China
Submitted on 16-07-2016
Was there a few days. Had enjoyable stay. Efficient check in and out. Delicious room service menu. Full and tasty dishes in the main buffet restaurant. Good security measures. A short ride to shopping centre. Recommend this to anyone visiting Jakarta.
from Colombo, Sri Lanka
Submitted on 18-07-2016
Great amenities, great place, great foods. perfect hotel to stay in Jakarta. I stayed 4 nights. enjoyed 100%. Recommends to anyone go to Jakarta. specially need to highlight service staff is amazing. thank you Double Tree by Hilton for wonderful time.
from Milwaukee
Submitted on 18-07-2016
This is an excellent hotel with outstanding value. The hotel is clean and pleasant. The staff are very friendly and helpful. The breakfast is varied and delicious and the pool is an oasis in a busy, crowded city. It's not the lap of luxury (nor does it want to be), but it will be my preferred hotel in Jakarta from herein.
from Muntinlupa City, Philippines
Submitted on 18-07-2016
I had an excellent time during my stay in Doubletree Hotel - Hilton, Jakarta last July 10 - 15,2016. Everything from room accommodation to meals, was just wonderful for me. Certainly worth sharing. I highly recommend the hotel to everyone!
from Indianapolis, Indiana
Submitted on 21-07-2016
The pluses that were very much appreciated] The Service; professional Staff who take a personal interest in their guests Breakfast Buffet: Spectacular. Anything and Everything you could want. Excellent quality and variety Security: Taken seriously at this property. Excellent precautions Reliable; Everything that was asked for was delivered. Car service on time to airport as example The property is in the middle of a residential area and as such there is very minor disruption of sleep i... Read more
from Jakarta, Indonesia
Submitted on 21-07-2016
The room is very well design and equipped with modern interior design, really love the large pool & the gym. Kids were having fun at the kids club. Breakfast also great The weakness only because the sound of the train in front of hotel
from Saint Louis, Missouri
Submitted on 22-07-2016
Stayed one night in a very highly rated hotel in Jakarta that was overly pretentious. The DoubleTree was much more realistic. Service was very attentive, but not overbearing. Breakfast was very well laid out and tasty. Will stay again.
from Singapore, Singapore
Submitted on 22-07-2016
The hardness of the bed in room 609 is uneven and hard. Pillows are too soft and not firm. I had to sleep on 4 pillows. Internet in room is not good. Keeps dropping signal. Internet connection at lower goound floor buffet restaurant is also very bad.
from Jakarta, Indonesia
Submitted on 23-07-2016
Located in a less busy area of Jakarta, this hotels offer a good place for family to have a staycation. Went there during the Eid holiday, this hotel is filled with young families bring their babies for swimming. Room is nice, well arranged and complete with all the necessities. Size wise it's quiet big for a modern hotel. Breakfast spread was awesome. But the restaurant a bit crowded. Service at pool bar is super slow. Had to wait at leas 1 hour for a chicken sandwich.
from
Submitted on 24-07-2016
We would like to extend my heartfelt gratitute and thanks to the excellent Hilton team that made our 11th Anniversary stay a memorable one. On arrival to our room, we were greeted with beautiful swan towel decorations with a handwritten note frm Ms Ayu with her well wishes on our special day. The team also left a special note for the special request made by my husband for mini cakes fr me. Housekeeper Zulha even suprised us with a her creative towel decorations on our bed on our third day o... Read more
from Singapore
Submitted on 26-07-2016
It was excellent service right from the start and throughout during my recent trip to Jakarta. Upon arriving at the hotel grounds, our car was security screened and there was a metal detector installed at the entrance to the hotel. It does give us a sense of security staying in the hotel. Check in at executive lounge was swift. Upon entering the room, you can see the extra touches housekeeping staff have put in. Great effort! Room is typical Hilton standard, which makes your stay really st... Read more
from Kuala Lumpur, Malaysia
Submitted on 25-07-2016
I have been staying in this hotel for the last one and a half years. I feel welcome everytime I'm back here. The hotel give you sense of safe feeling. Helpful staffs, relax and comfortable environment. I love the fresh juice serve in the breakfast.
from Jakarta, Indonesia
Submitted on 26-07-2016
I could say that I had an amazing weekend getaway experience during my stay at DoubleTree by Hilton Jakarta. It's a resort like hotel in the middle of a big city. Amazing pool area with lots of trees.
from George Town, Malaysia
Submitted on 27-07-2016
Nothing was too hard from the registration process through to the final checkout. Service was amazing. The room was well equipped and super clean. Breakfast was a feast to the eyes and taste buds. Coffee was really good and all the breakfast staff were polite and efficient. Being a lounge member the benefits were fantastic and great value for money. Our stay was bliss.
from London, United Kingdom
Submitted on 30-07-2016
Currently checked in for a 1 night stay as Solo traveller. As Hilton diamond was given executive room with lounge access. New hotel with modern facilities and Check in and lounge staff very friendly. Disappointed with service at the restaurant and bar, however. Went for early dinner at pool restaurant and asked to sit outside. Not approached by anyone for over 10 mins as staff seemed more concerned about attending to adjacent table so walked back inside to find myself a menu. Eventually I manage... Read more
from sleman, Indonesia
Submitted on 30-07-2016
the staffs were nice and helpful. the room also nice. just to inform you, this hotel also has a very close access to cinema and restaurant. nice! for muslim, on friday prayer time, they open the back gate so the guest can take friday prayer in the mosque behind the hotel. in this stay, unfortunately i had not yet try the fitness room and swimming pool.
from
Submitted on 31-07-2016
I stay with my lil family (me, my husband and my baby boy) on July 2016 and we take one night with extra time for check out (the hotel also charge for the late check out option) and also we pay for package with breakfast too. Two Dissapointed things happend to us : First, in the morning when we are going to have breakfast, the restaurant can not found our name at the list of guess who can joint the breakfast, of course my husband really angry becoz we buy the room with breakfast (i think there i... Read more
from Sydney
Submitted on 01-08-2016
Checked in for a weekend stay for the first time at this Doubletree in Jakarta. Being the first time visitor to Jakarta, I was surprised at the level of security at this hotel. First was the security check of vehicles at the gate followed by airport type screening at the front doors before entry into the lobby. Not sure if it was necessary but it was comforting to know that security is important. The check-in process was a breeze and the lobby was large by Doubletree standards. The staff, most ... Read more
from Amsterdam, The Netherlands
Submitted on 04-08-2016
The hotel is relatively new and located in Menteng which was designed as a garden city. The hotel rooms are modern and luxurious. It is however somehow problematic to get a Blue Bird taxi in the evening.
from
Submitted on 04-08-2016
I and my partner had a great experience at DT Jakarta. Staff are friendly, helpful, and exceptional (Ibu Evelyn, Latifah, and all the FD Team, Open} Team). Will definitely be staying here when I visit Jakarta in the future.
from
Submitted on 05-08-2016
I stay here for business purposes, I find a lot of new things in this hotel. for a hotel to say this is spring resort in the city. for the food menu is also varied so never get tired to try, order slick decor of the restaurant making it suitable for business meetings as well. I expect to try to stay a few days with family in the future. Keep it up! Regards Dedy Mahendra
from Jakarta
Submitted on 07-08-2016
My husband booked us a room for a night here from Hilton honors app for my birthday. He decided to add an extra night but could not get the same rate as previous book. Long story short, he emailed Doubletree Jakarta to ask for the same rate. Ms. Evelyn (The front office supervisor) granted him the same rate for the extra night. Ms. Evelyn even offered my husband a surprise birthday cake for me, she made sure all the detail for my birthday surprise. Which is very sweet (I read all the corresponde... Read more
from Petaling Jaya, Malaysia
Submitted on 10-08-2016
I am more than happy to stay in this Double Tree Hotel whenever i visit beautiful Jakarta Indonesia. The experience is always lovely/sweet as the cookies they give you during the Checking-in stage. In a nutshell, you will not regret staying in this wonderful hotel., thank you.
from
Submitted on 16-08-2016
This is my second time staying at this hotel. Nice and fresh cookies served during the check in time. The check in time period is fast which I appreciate much. The front office staffs are responsive and friendly. The room is pleasantly designed and the room ammenities are good. Breakfast spread at OPEN restaurant is good and taste is also good. Overall staying experience is pleasant.
from
Submitted on 02-09-2016
I had a wonderful time at this hotel. The room was great. Every employee was so nice, friendly, and accommodating. The guys at the concierge desk were fantastic! I wish I had taken their picture. They were most helpful as to where to go, transportation, and overall advice. The nice woman security guard at the hotel entrance was so nice, and had a wonderful smile! The hotel is nicely located to just about anywhere you would want to go in Jakarta, and there are lots of walkable places from the ho... Read more
from Jakarta
Submitted on 05-09-2016
Food taste not really good, breakfast nothing special, nice pool, interior quite boring, no bathtub, not good to hold a wedding, overprice, staff quite helpfull, but kids quite love it, it just not for me
from Singapore, Singapore
Submitted on 06-09-2016
The hotel is awesome, the rooms modernly furnished, adequate fitness facility and a very great pool. Security is strict upon enteringn and privacy is assured. Journey from airport about 45mins onwards. The team members are the gems of the hotel from the executive floor to the all day dining, OPEN to the pool staff. Special mention especially to the great smily front office team. Yudha, Amri, Rifki, Melati and Pandu were some of the best front office team members I came across. Greatly recomme... Read more
from Worthing,West Sussex
Submitted on 07-09-2016
Had a great 2 nights here breaking our trip between Singapore and Jakarta. Everyone very friendly! Very attentive at breakfast- fantastic range of food to sort all nationalities. Arrived after 10pm but managed to get some food in the bar as restauarant closed. Took a walk to the national monument-as like to walk around took about 1 hour,exceedingly hot ,so best to get a taxi to look around . Traffic in the city very busy,took about 1 hour from airport to hotel,as expected. Had a great time and w... Read more
from Kuala Lumpur, Malaysia
Submitted on 08-09-2016
From the moment I walked through the hotel doors I felt welcome, the staff are friendly, hotel ambiance is funky and the rooms great. I will be back in 3 weeks, this is now my Jakarta home from home, keep up the GREAT work DoubleTree by Hilton Jakarta!!!
from Singapore, Singapore
Submitted on 09-09-2016
I stayed as business trip.hotel staff guided me from doorstep to enter the room. I want to give high evaluation for New hotel, kind staff, delicious breakfast with reasonable price. I will stay this hotel next time.
from
Submitted on 09-09-2016
Staff are quite helpful but still need so much improvements. I went to relative's wedding on last weekend but food were so dissappointing. Tom yum soup was just a big bowl of soup, we almost couldn't get something to chew. I like the ambiance of the room tho. Not sure i will give another visit.
from Taipei, Taiwan
Submitted on 12-09-2016
Everything seemed perfect, big pool and variety of choices for breakfast. But, POOR construction of building. I heard noise from the upper floor, from the hallway, and very clear tv sound from next room at 1:30 am. I called the front desk to ask for help but useless.Pretty bad experience.
from Doha
Submitted on 12-09-2016
Had a wonderful stay in Jakarta. The hotels location is excellent. Staff are friendly and courteous. We booked two rooms. Initially I did not request an interleaving room, but the hotel did everything to ensure that I was given an inter leading room after 30 minutes. Will definitely stay at this brand again
from Jakarta
Submitted on 13-09-2016
Recommended place for family leisure. Our family always had wonderful time here. Staffs are very helpful. They will go extra miles for you starting from pre arrival to departure ensure all your needs are fulfilled. Will be back again for sure!!
from
Submitted on 13-09-2016
Fantastic team! The employees of any organization are its most inherent brand ambassadors - and the team at DoubleTree Jakarta obviously understand this importance completely. I'd definitely stay at this hotel again - the rooms are beautiful, and its team is top notch!
from Tangerang, Indonesia
Submitted on 13-09-2016
If you're looking fun with your kids, I strongly recommend Double Tree by Hilton. The pool is so big and really fun to use it with your kids. The staff is very friendly and helpful. The servis is excellent.
from Jakarta, Indonesia
Submitted on 15-09-2016
I stayed at this hotel for a couple of days for business. The location is rather handy.. Just in front of Cikini station and 10 mins away from Thamrin and Sudirman avenues. Staff were friendly.. I was given their signature chocolate cookie during check-in and tasted delicious. Room is spacious and decent. Bed is also good and I had good sleep at night. Too bad its bathroom doesn't have any bath tub. And btw.. Yes, I agree with other reviews that you could hear some voices from other rooms, w... Read more
from Kuala Lumpur, Malaysia
Submitted on 17-09-2016
Loved the pool. Breakfast spread was good. Stayed at family room. Friendly and pleasant staff. A very pleasant experience indeed. My family loved the hotel and would definitely return if we are in jakarta.
from Porto, Portugal
Submitted on 17-09-2016
The checkin staff was very friendly and as usual they welcomed us with a warm cookie which was actually very good. The bedroom was on the 12th floor and was amazing, with a separate kitchen and lounge area, 2 toilets and a balcony with view to Jakarta city. The breakfast was incredibly good, many different options, various fruit juices, and staff was really helpful. Pancakes were great! We haven't tried the pool nor the gym but pool area looked really nice. It's very close to the flea market - ... Read more
from Surabaya, Indonesia
Submitted on 18-09-2016
Couple times I stayed at double treee jakarta. It seems that they dont offeer free wifi. Once they said that wifi was not free because I booked the hotel without breakfast, once the said because I just booked standard room etc. Too many unrealistic reason. Sunday, 18th sept 2016. At about 18.00 I checked in. And interrupted by the reception because I brought an iron in my bag. And is not allowed to be brought to the room. Its weird policy. I travelled around the world and never found such this ... Read more
from Singapore
Submitted on 20-09-2016
Minus: Location as their is nothing much around the area. No bathtub in the room. Need to ask if you need to know or want. A suggestion would be to be told on check-in what as a guest you would need and can expect during the stay. This would up the hotel level.
from Agadir, Morocco
Submitted on 20-09-2016
I highly recommend this hotel to everyone , single , couple , family and business . It's just super comfort and cozy and the stuff were very helpful and so kind, the swimming pool was perfectly the breakfast worth ( so don't miss it ) The rooms was fantastic and so clean Thank you!
from Erode, India
Submitted on 21-09-2016
Not worth for money. I booked thru Expedia. No complimentary wifi even in lobby. Greatly disappointed by buffet breakfast. Food taste and variety is below average. Rooms r ok. But nothing spl. Check the whole package before booking.
from Shanghai Region, China
Submitted on 21-09-2016
This is one of the few very new International Chain hotel in Jakarta. Although it has the "DoubleTree by Hilton" Brand, the hardware setup are good enough to most new "Hilton" hotel in Asia. This time I have booking and stay in their KING DELUXE SUIT for 2 stay 9(4+5) night in total, although I meet some issue during my first day, the Hotel Operations Manager managed to fix those with fast response, which make my following stay much better. Hotel location is not in the city center but not too ... Read more
from Houston, Texas
Submitted on 21-09-2016
My company hosted two one day meetings at the Jakarta Doubletree and it was excellent. I started planning 3 months ago when I reached out to the sales team. They were responsive and professional. When I got here, the service was first class and all the food and beverage employees worked together for us to make our meeting a complete success. Our customers were pleased and we were pleased. Last but certainly not least, my sleeping room was comfortable and the food in the two restaurants was excel... Read more
from UK
Submitted on 22-09-2016
Stayed here on business, it's in a quiet spot, has all the amenities you need. Great staff, I had a good week with them. The executive lounge was spacious and comfortable and the staff were very helpful
from Alice Springs, Australia
Submitted on 23-09-2016
Since we arrive, we just got excellent service from Concierge staf and FO staff until our luggage get into our room. Thanks for clinic staff that deliver cough medicine to our room for me event late night.
from London, United Kingdom
Submitted on 24-09-2016
We stayed here for three nights as a couple on holiday. the staff were incredibly nice and accommodating throughout the entire stay. Everyone was constantly asking if we needed anything and spoke English really well. the hotel itself is very nice. It's a step above the doubletree hotels I have stayed at in the states. The bed was very comfortable and the bathroom was very nice. If you have stayed in a Hilton in the US, this hotel fits that bill. Clean, nice, functional. The room was a bit noisy.... Read more
from Hertzelia, Israel
Submitted on 25-09-2016
Stayed here for a number of nights for business. Hotel is an oasis in the middle of the city. The pool and courtyard are amazing! Very clean and well kept and pretty. The hotel seems to be pretty new and the public areas are comfortable with beautiful design. Room was good--pretty modern and with spacious bathroom. Nice view from the 15th floor. The walls were thin and I could hear my neighbors getting ready in the morning as well as very noisy water drainage from the shower on the floor abo... Read more
from London, United Kingdom
Submitted on 26-09-2016
We spent a wonderful few days at the DoubleTree in Jakarta. We had a lovely time. The hotel facilities were excellent from our room, to the restaurant (amazing breakfast!), the pool and gym. All of the staff made our stay very special, always smiley and happy to help. They were particularly kind helping us make the best of our trip with local food/restaurant suggestions. Everything is very well designed and stress-free making for a very relaxing stay. Recommended.
from London, United Kingdom
Submitted on 27-09-2016
- Kind, attentive and supportive staff. I cannot fault them one bit, they were always there to help and kept surprising us with how good they are. - Lovely facilities, nice pool and wonderful atrium. - The breakfast, afternoon tea and cocktails were incredible, I am still thinking about these now! - Location is close to a station, and you can get bluebird taxis very easily from the hotel. I would definitely recommend this hotel, I can only say great things about them.
from Singapore
Submitted on 28-09-2016
We came to Hilton just for few nights for a short stop over in Jakarta. The room was upgraded for free, as a special treat for a Hillton privileged guest. The room was nice, decorated with towel art, personal greeting card and complimentary fruits. The gym was small, but really wonderful - all equipment is new and expensive, it was the first time I saw the treadmills where you could not only choose standard options as TV or music, but could choose 2D route in Australia, New Zealand, Great Cann... Read more
from Maldives
Submitted on 29-09-2016
this was our first stay Double Tree by Hilton Jakarta. i received warm welcome from every staff and service are absolutely awesome. staff are very friendly and great service. i recommend to my friends to stay double tree hotel at jakarta.
from Singapore, Singapore
Submitted on 01-10-2016
Enjoyed a 2 night stay at the DoubleTree hotel in Jakarta. I have stayed at this location before and it's a perfect blend of convenience, great service, and value - always a thrill to be in a location and hotel that makes me feel at home.
from Kuala Lumpur, Malaysia
Submitted on 02-10-2016
Excellent staff who are very friendly and make you feel at home. Attentive to your every need from the time you check in and depart. Good location as hotel is slightly outside the normal macet area. Rooms are modern, big, clean and comfortable.
from
Submitted on 05-10-2016
Check-in: Amazing. Yudha was very friendly, efficient and professional. Room: Great, BUT not for sharing with anyone you're not comfortable being naked with. I got a twin room and I noticed the shower stall and the bedroom was partially separated by a piece of full height glass that is not properly frosted. You can see the person sitting on the toilet or showering from the comfort of your bedroom. ;-) Fortunately, this can be easily fixed by pasting some paper over the glass partition. Still, ... Read more
from
Submitted on 06-10-2016
This hotel is one of my favorites when staying in Jakarta. I just like everything about it: friendly staff, great service, breakfast variety, smimming pool, large and modern rooms and so much more. The only thing that I did not like whas that wifi in the room was not free and quite expensive. Just choose this hotel for your next stay in Jakarta and you will not be disappointed!
from Istanbul, Turkey
Submitted on 07-10-2016
It ses a good experiance to stay in Hilton. The only problem was the menu of poor Mediterranean Restaurant located at 3rd floor. Try the one located on groups floor with international cousine. I did not try...
from Orlando, Florida
Submitted on 08-10-2016
I have stayed here more than 5 times and the more I stay the more disappointed I get. Jakarta needs another Hilton property. As a Diamond member my first time I was upgraded to a suite all other times to regular rooms. The manager said they do that to Diamond members in the first visit to impress them and have them to come back. In July all together I spent 5 nights in 2 different occasions. I tried getting the suite again but never happened even though the masculine manager from Puncak which I ... Read more
from The Hague, The Netherlands
Submitted on 09-10-2016
A wonderful hotel in a lively part of central Jakarta. It's a relatively new hotel with a spacious lobby, obviously modern rooms and sumptuous breakfast. Being part of the Hilton hotel family I don't think this hotel needs further recommendation. Go here!
from Riau Province, Indonesia
Submitted on 09-10-2016
I always select newly built hotel when there is opportunity and budget to spend on it. Several times i stay in this hotel at the longest about 10 days. This hotel located in city center eventhough not in main street. Hilton group name will ensure the hotel quality and services, how ever hotel interior quality seems not quite good if we seee the cost is > 1 Million per night. The plus is : big swwimming pool, i like the restourant ambience, the breakfast quality is more than average 4 star hotel.
from Jambi, Indonesia
Submitted on 09-10-2016
I was on business trip to Jakarta and stayed in DoubleTree for a week. The first impression was very amazing when the staff welcome and help me find my room. This experience continues until my departure.
from jakarta, Indonesia
Submitted on 09-10-2016
the hotel provides the best hospitality, the staffs are really helpful. a very convenient place to have a meeting, good ambience and pleasant place. prepare several hours ahead to make sure the internet working properly and meeting room is ready before meeting started, especially when meeting started on Monday morning.
from San Francisco, United States
Submitted on 10-10-2016
The Doubletree lived up to its billing and turned out to be a very welcomed and known quantity - in terms of places to stay - while doing business in Jakarta. They not only gave me 1 warm cookie, I received 2 cookies! My only problem with this location was that I got charged for WiFi.
from Bengkulu, Indonesia
Submitted on 11-10-2016
I really enjoy my stay in Double Tree Jakarta. The room, food, and hospitality is very good. I love the food, such as breakfast, lunch, and dinner. I also love the meeting room, simple yet safe and sound.
from
Submitted on 12-10-2016
My experience staying at this hotel for two nights were exceptional. The property is accessible (it is located just outside the Cikini Train Station, if anyone of your travelling by train) and is probably 10-minutes drive to Grand Indonesia and Plaza Indonesia. Hotel staff is amazing - they were very eager to help and were quick to deliver. Room is exceptionally clean, except for a frosted panel of glass in the shower room that allow people to 'peek' in. While breakfast spread was great and qu... Read more
from Istanbul, Turkey
Submitted on 14-10-2016
Classy hotel with great location. Service is so good and staffs are so friendly. Special thanks to Mr. Amri (Reception) for great consultation and understanding. Very sincere staff and warm place to stay.
from Bandung
Submitted on 18-10-2016
This is not my first time staying at Double Tree Jkt, recently book 2 queen deluxe. It has 2 queen bed, big TV and clean room. Swimming pool is my Favorite, very big even though it's cold. Staffs are very helpful, smilling and great us everywhere. Check in Check out are always fast. Breakfast Buffet & Staffs at OPEN Restaurant are EXCELLENT. Thank all.. PERFECT! Definitely to come back again.
from jakarta
Submitted on 18-10-2016
Stayed here for a night due to hubby seminar. And seriously attracted with easter package that we went back for family lunch there on easter. Parking lots is small for a meeting but good enough when there is no occasion. Receptionists r fast enough, i was given double tree cookies to try which was really yummy that i ended up bought some home lol. Room s clean n modern, not so wide, like usual. Bed is like usual. Bathroom n amenities r like usual too. Breakfast r good, lots of choice. The ne... Read more
from
Submitted on 18-10-2016
Stayed with my family in family rooms (two connecting rooms). Staffs are very helpful, especially in accommodating an additional requests to set surprise helium balloons and birthday cake in the room for my son's birthday. The supervisor front office was very helpful in organizing a small celebratory dinner for my son's birthday in Sea Grain restaurant. Overall, i'm very satisfied with the helpfulness of the staffs.
from Bandung
Submitted on 21-10-2016
when you entered the loby, it feels like everything welcoming you. as the 4 stars should be, they have elegant decoration, furnishing. the room was well prepared, as i requested, fulfilled with the extraordinary amenities including high-end aromatic soap,face soap,etc. during finalizing the key and signing some check in docs i was offered a cookies, which is their trade mark and delicious. one thing that the hotel should improve is the nextdor (when other room open/close a door is too noisy) lik... Read more
from Bandung, Indonesia
Submitted on 23-10-2016
Cozy hotel located near to train station gambir and MONAS. Breakfast good with many choices. Staff are friendly and attentive. Big room and clean. Because I'm movie lover, lucky me to choose the hotel next to XXI METROPOLE. Nice room ambiance. Room amenities no so complete, I'm not found cotton bud and zakuji / whirlpool as well.
from Cherry Hill, New Jersey
Submitted on 24-10-2016
My family are happy to stay in doubletree Hilton Jakarta.The breakfast is excellent and front desk is helpful and room services is excellent.Full security in the hotel.The hotel is closed the restaurant and mall .
from Jakarta, Indonesia
Submitted on 24-10-2016
Perfect hotel, rooms are clean, the location is perfect if you plan to have meetings in the centre of Jakarta and the restaurant is excellent with a special price for all the pastries which are of tap level. In conclusion a place I recommand as it provides very good value for money
from Seminyak, Indonesia
Submitted on 26-10-2016
This hotel is the perfect choice for a great service, nice rooms at great location with very good value for money. Jakarta offers great hotels but this one makes you feel personally attended to, particularly due to the staff. what i also like abotu the hotel is that the service is great but not fussy. All spaces are professionally designed for small meetings with clients and the location works for me.
from
Submitted on 30-10-2016
it is located near the biggest public hospital in Jakarta. also the old campus of UI. the hotel is brand new. breakfast is very nice. the best part of the stay is that you get warm choco chip cookies upon check ini. I love the cookie.
from Jakarta
Submitted on 31-10-2016
It was a weekend during our stay in Double tree. The hotel is perfecly as i hope for, breakfast was great with various of foods, the room is also excellent. One thing that is missing in the room is the the bathtub.
from Tokoroa, Waikato, New Zealand
Submitted on 31-10-2016
Excelent Hotel to stay at when in Jakarta. The hotel has magnificent pool and fitness centre, most friendly staff, best restaurant called Sugestions caters for all ethnic groups. Very clean and comfortable rooms I have visited this hotel regulary over the last few years and have to score it 10 out of 10 in my book
from
Submitted on 31-10-2016
Hotel looks very new and all furniture looks new. Check-in is very comfortable and friendly staff. They have special promotion for the booking made via their site or app like free wifi, special floor like etc... They have in house bakery offering wide range of cookies,etc...
from Weilheim, Germany
Submitted on 31-10-2016
Check-in was smooth and very friendly. They made special offers for HHonors for a room upgrade and late check-out which I took. Room was very spacious, clean and room service perfect. Executive lounge, breakfast and pool/fitness center outstanding. Perfect place for me as a business traveler
from
Submitted on 03-11-2016
This hotel is really recommended for weekend escape with family! Located in Cikini, Central Jakarta. Still convenient to go everywhere. During check-in, they give u the infamous DoubleTree chocolate chip cookie! It's so yummy! Room is spacious & comfy. We got room with view overlooking the city, and we can see train passed by everytime. My daughter really love the kids club. They also have kids activities too. The swimming pool is also a must. Breakfast also amazing, many choices. Will... Read more
from
Submitted on 03-11-2016
Hotels are fully furnish with all necessity at the best condition. Due to limited stay only one night, I missed out to try the swimming pool. Definitely will come back soon. Location strategic accessible to anywhere.
from Jakarta, Indonesia
Submitted on 04-11-2016
Plan to stay there as a part of wedding event. Request to check in early because we have an appointment with make up artist around 1 PM. The staff was not helpful at all and insist the earliest check in time at 3 PM even though we already explain we are part of the wedding group family whose event start at 6 PM. Avoid at all cost.
from Zagreb, Croatia
Submitted on 04-11-2016
Excellent hotel, premium service, value for money, if you are planing stay in Jakarta this is best hotel to be your base to start business or prepare your travel to other destinations. Be member of Hilton Honors
from Melbourne, Australia
Submitted on 04-11-2016
I'm really not sure where to start with this review... It hardly seems enough to simply say that this hotel was, "Perfect in every way !!". It's fair to say however, that Doubletree properties are generally considered one of the cheaper hotels within the Hilton group, and are generally not to the same standard as a Hilton Hotel (this has been my personal experience as well), but this exceptionally well maintained Doubletree property is true 5 star in every possible way. Property size, amenities,... Read more
from Pretoria, South Africa
Submitted on 06-11-2016
The hotel has a comfortable garden at the large swimming pool. Night dinner at the garden would benefit from a fan or two. Overall a clear winner for convenience and helpful staff. Wine available at the restaurant.
from Melbourne, Australia
Submitted on 06-11-2016
We stayed for 3 nights and found this hotel an ideal place to relax, lay by the large sunny resort style pool and enjoy excellent food and decent service. The rooms are very comfortable and well maintained. The location is also a bonus for accessing main attractions and shopping. Jakarta's traffic is unrelenting but it's possible to walk to the Cikini railway station in a few minutes and even Plaza Indonesia which is 35mins walk / 2.9km away. It also seemed quite safe given the arrangement of th... Read more
from Milwaukee, Wisconsin
Submitted on 07-11-2016
Stayed recently for 2 nights at this hotel. Rooms are very well appointed and comfortable. Hotel is a little reserve from busy Jakarta and is close to business district and other main sites. Team there are fantastic, from check in to check out I only experienced outstanding friendly service. Ate in both restaurants and food in both was of high quality. Pool area was a little oasis to relax in after a busy day. Used the gym and all equipment was working fine helpful staff ensured towels and wate... Read more
from Plymouth, United Kingdom
Submitted on 09-11-2016
This is a well appointed hotel with good facilities including a out door swimming pool and large gym. The rooms are comfortable but I found it noisy. Sound from the corridor and adjacent rooms proved intrusive - and not just because of unthoughtful guests. The staff are however very helpful and a wide range of good food is available in the resturant. The hotel is very security conscious with multiple checks on arrrival and restricted assess to each floor.
from
Submitted on 10-11-2016
All of the staff were warm and friendly and would always stop to ask us if we were enjoying our stay or meal. bedroom suite was very spacious with everything you would expect from a brand new DoubleTree by Hilton hotel.This included a 42inch LCD TV in both rooms, an excellent shower and bath with impressive water pressure, a comfortable bed and a beautifully furnished room which all combined to make my stay very luxurious and relaxing.I loved the coffee machine which made fresh, great tasting co... Read more
from Yogyakarta, Indonesia
Submitted on 12-11-2016
DoubleTree by Hilton Hotel Jakarta is an Wonderful Hotel in the Central Location ... Our Room, an Suite King Deluxe, are Gorgeous, with Elegant Decor, Comfortable Bed and Great Bathroom, Everything Very Good, Service, Security and Friendly Staff ... Four Seasons Hotel is a Perfect Hotel in Jakarta for Business and Relax .... Recommended
from Prague, Czech Republic
Submitted on 13-11-2016
Jalan Cikini is very close to Gambir station and it was convenient after arriving by train. The staff were among the most friendly and efficent 4 star level that the staff in Double tree by Hilton in Bangkok should learn from i.e. WIfi was included and so was the breakfast which was a variety of things for a feast but some of the dishes weren't so fresh like DimSum. I didn't try all the things but I wasn't too happy about the quality of food at the breakfast. Next time I will try something else.... Read more
from Cambridge, United Kingdom
Submitted on 13-11-2016
Five days in Jakarta using Hilton as base for business meetings. Amazingly attentive service: nothing was too much trouble. Jet lag meant I kept odd hour for meals: staff went out of their way to accommodate me. Great buffets & a la carte. Spa massage excellent: skilled, professional, thorough - with jacuzzi to finish. The whole hotel a real pleasure. My base in JKT from now on.
from Tokyo, Japan
Submitted on 13-11-2016
Above the average Double tree. Seen Hilton's that were not as good. Location is almost perfect. Edge of Menteng. Had some noise issues that were immediately resolved by Mr. Walid. He knows hospitality ! Excellent modern room, great bed. Will return. Breakfast needs more focus on healthier options. I could only wish that more of these type of Hilton properties in Indonesia would exist.
from Jakarta, Indonesia
Submitted on 18-11-2016
A new hotel with a great ambience, powerful international selection of menu and one of the best swimming pool gardens in the country. DoubleTree is perfectly located in the heart of the city at Cikini which is relatively reachable from anywhere. This new hotel is a good, recommended stay for both family and business.
from Jakarta, Indonesia
Submitted on 18-11-2016
I am fortunate to had a chance to stay overnight at this new establishment. The hotel has a special peaceful and calming atmosphere even as you stepped in into their lobby. The rooms are pretty much standard in size with modern design (it could be brighter in colours if it is to my preference). What I like most is the powerful breakfast and dinner menu with such a vast collection of food and especially the pool garden which I believe is one of the best in the country. They are lush and big with ... Read more
from Jakarta
Submitted on 19-11-2016
The hotel is not soundproof, and it cought my attention obviously since the time I entered my room. For a 5 starts hotel with the management of Hilton, a non-soundproof room is a downside. Anyway, the room was Okay, enough space with a typical business hotel arrangement. The bedding was nice, with a perfect firmness and it has many pillows ~which I like it very much. My favorite feature of the hotel is the pool, that is huge and a a beautiful shape like a round river in a park. Overall my... Read more
from Jakarta
Submitted on 21-11-2016
I stayed for two night during the weekend. I choose the property for its pools and values of accomodation. During my stay it was clear that the room was not sound proof and it was a clear down point. I can hear people talking and children running over coridor. In the evening i heard water running through the pipe. Better arrangement of the guess room will make a significant improvements
from jakarta, Indonesia
Submitted on 24-11-2016
very good in services, food & ambience clean, get cookies when check-in the towel is very good prime location, safe, comfortable place to stay and looks like it were located far from metropolitan city.
from
Submitted on 24-11-2016
One of the best hotel at the center of Jakarta for mice. Quite place in the busy Jakarta. The food was awesome too. From fresh seafood to fusion rendang pizza. Don't forget to get your free cookies at the reception!
from Indianapolis, Indiana
Submitted on 25-11-2016
It has been a few years since I have stayed here and the executive lounge members remembered me. My stay was comfortable and enjoyed the lounge and breakfast on the property. I had an event at the property, but the coordinator is very inexperienced. It took extraordinary effort to arrange a room at this property in comparison of other Hilton properties in S. Asia. The main thing at annoyed me is the currency exchange on the property. Indonesia recently changed rules on this and the hotel ... Read more
from Brisbane, Australia
Submitted on 25-11-2016
Good and easy hotel to stay without getting stuck in all the city traffic of central Jakarta , staff are always friendly and can address you by name from previous visits or pre planning for your arrival.
from Singapore River, Singapore
Submitted on 28-11-2016
Very helpful reception, best bed, good breas fast are the plus points. Only thing is the water basin not very smooth. No big deal because it works and just some maintenance improvement needed. Recommended this hotel to all.
from Brewster, New York
Submitted on 28-11-2016
I had a great stay at the hotel. Service and room were awesome. However, the food, particularly the seafood, was not properly maintained and we got bad food poisoning. The hotel would not take responsibility.
from
Submitted on 29-11-2016
This is my 3rd stay in the hotel within the last 12 months and service continued to exceed expectation. Facilities are outstanding and Executive lounge offered a quiet place to relax, enjoy the view and food. It's not far from the shopping area and traffic is not too bad.
from Jakarta, Indonesia
Submitted on 30-11-2016
Really represent what hospitality means. Quick respond, friendly enviroment, relaxing place. Comforting food, excellent quality. Love the cookies, but the only drollback was not very strategic to place an Hotel. But oh well.
from Jakarta Selatan
Submitted on 30-11-2016
Good service and helpful during our business meeting, carpet needs to be cleaned (we still can see spots), sales is very helpful, front desk is very helpful, concierge needs to be more active in giving service
from London, United Kingdom
Submitted on 03-12-2016
I would advice every one to stay in this hotel if you visit Jakarta. Excellent service Clean rooms Good location Good staff Over all it was great. I really enjoyed staying there. I would recommend to every one to stay in double tree hotel by Hilton. You will be not disappointed.
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