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The Promenade

Chennai (Madras), India (MAA)

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Based on 872 reviews
Room & Rates

Suite, 1 King Bed

1 king bed
300-sq-foot (27-sq-meter) room with sea views

Layout - Bedroom and sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, phone, and free newspaper; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 king bed or 2 twin beds
269-sq-foot (25-sq-meter) room with city views

Layout - Separate sitting area
Relax - Fireplace; in-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels, and DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, phone, and free newspaper; rollaway/extra beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
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The Promenade
23 Goubert Avenue Pondicherry - 605 001, Pondicherry, India 605001

Rooms
Treat yourself to a stay in one of the 38 guestrooms, featuring fireplaces and LCD televisions. Your room comes with a pillowtop bed. Digital programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and complimentary newspapers.

Amenities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk. Guests may use a train station pick-up service for a surcharge, and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 1800.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 1300.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3200.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 1700.00 (from 6 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Elevator / Lift
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 872 reviews
from Chennai (Madras), India
Submitted on 15-05-2016
Stayed for one night.... we were family of 4...had taken a Suite room!! room size was small!! but the view from the room compensated for all the flaws!! You step out of the room you have a roof top restaurant which serves Pan asian food!! As you step of the hotel , you have a long stretch by the sea for a long walk!! and it is a car free zone during evenings!! Loved the property!!
from Pune
Submitted on 16-05-2016
Located right by the beach, the Promenade Hotel is definitely a must visit on your things to do in Pondicherry. I visited the beachside BlueLine restaurant for dinner one night and was pleasantly surprised at the warm and courteous staff, the delectable food, quick service and calm, relaxing ambience.
from SAINT JOSEPH
Submitted on 21-05-2016
We visited there to enjoy the warm weather of Pondicherry and stay by the beach. The Promenade hotel is right by the beach. There is large area to walk by the beach. Hotel staff were helpful. They have a complimentary breakfast which is excellent. The rooms are pricey. They are worth it because of the location of the hotel.
from Chennai (Madras), India
Submitted on 24-05-2016
We stayed in this hotel for 2 days in mid may. It's a nice hotel, well maintained. Check in was really fast and we were greeted on arrival by the reception staff with a broad smile on their face!! Room was spacious neat and clean. We had chosen a non sea viewing room though. Food was good. The morning buffet was wide spread and great. The roof top restaurant - Bay of Buddha , was good. We had a night dinner in that restaurant. Food was great. The hotel is just on looking the sea. So you j... Read more
from Mumbai (Bombay), India
Submitted on 25-05-2016
Great food with awesome view. Buddha by the Bay is a must visit. Special thanks to Sabri, Chella and GnanaPrakash for warm hospitable service. The staff was very helful and even arranged a cab for us. They play live music during evening dinner which is lovely !
from
Submitted on 26-05-2016
We stayed in this hotel and we had a wonderful experience. We enjoyed each and every minute during our stay here. The staffs are lovely, friendly and welcoming especially the reception staff Nelson. We want to comeback for our next stay in this awesome hotel.
from
Submitted on 31-05-2016
The Hotel is based Pondicherry town's called ancient "French Quarter". with beautifully landscaped porch overlooking the sea. Promenade has French styling distinct modern interiors. It's Few minutes away from the shopping district. The Promenade has in house outlet for famous brand "Hi Design" for shopping experience.
from Harihar, India
Submitted on 31-05-2016
The stay was very good, room service was damm good they would do at any point , the food was good, not extraordinary, but enjoyed the food, we had only veg food so cant comment of non veg , but this is place very much close to all best of the place in pondicherry, you need not have to battle with taxi or auto all you can do in just walking
from Kumbakonam
Submitted on 05-06-2016
Recently stayed here with my for 1ngt to celebrate my birthday, being in hospitality industry for the past 15years the first thing we would like is the personalized service. The team completely failed to note bday and to wish.no issues but being in this industy i always look at how other hotels handle the CRM during my stays but this hotel lacks on the personalized service front. staffs are friendly.awesome location. small pool .. good breakfast buffet. overall good place to stay with less expe... Read more
from Bengaluru (Bangalore), India
Submitted on 08-06-2016
Great location right on the beach front. Rooms are good - however not of same size for the (same) price you pay. For example, we got #2 & #3, the later being almost one and half times bigger. Staff are in general polite and helpful. Rooms are clean bed sheets were not as expected though. Wide range of continental food on the menu; limited variety of Indian cuisine - limited to few tandoori items. We had an elderly member in the group who faced some issue due to this. The roof top bar is very nic... Read more
from
Submitted on 11-06-2016
Had been to Pondy last weekend with family and stayed over in the promenade.. The location of the hotel can be no better than this hotel bang opposite to the beach with a good view of the sea from the room itself... It's a very compact hotel must say.. Food was ok but had more oriental choice.. Rooms were ok but lacked lil bit of cleanliness I felt on that day...very nearby to most of the places.. Recommendation is that the hotel needs a make over to look better for the price charged otherwise ... Read more
from Bengaluru (Bangalore), India
Submitted on 18-06-2016
The perfect combination of a seaside hotel, delectable food and the friendliest & faultless staff, made me feel truly special. The sea view room was lovely and the roof top bar was perfect for a lovely evening. I wouldn't think twice about staying at The Promenade again.
from New Delhi, India
Submitted on 21-06-2016
I have been always fond of Sarovar properties and this one did not let me down either. The Promenade at Beach Road has a colonial feel with modern amenities. And most of the landmarks are just a walking distance away. We got a family suite on the terrace. It provides a 180 degree view of the ocean from the room, so you wake up with the sunrise and sleep with the sounds of the rocky waves. The staff is very attentive to one's needs and inspite of sudden rush, they would calmly cater to each gue... Read more
from Chennai
Submitted on 23-06-2016
I stayed for a night in the The Promenade on 18th June with my family. We relished our holiday. I want to describe the experience. 1. Booking: I booked the room on 17th late evening. The hotel site was terribly slow. Finally I booked through goibibo and got instant reservation at a discounted price. 2. Enquiry: On 18th morning I gave a call to the hotel to find out what could be the earliest check in time. The front desk was very prompt in finding out my reservation details and very courteously... Read more
from
Submitted on 28-06-2016
Both the food and ambience never ceases to amaze. Had been there Saturday afternoon for food and a drink. Late afternoon they had happy hours on the roof top. We had food with slight drizzle and great view of sea and lighthouse. A place I would surely revisit.
from
Submitted on 05-07-2016
Lovely location, good food, helpful staff and great access to the coastline.Wide range of both continental and Indian food on the menu. Loved the tandoori items. Also the staff is quite hospitable and nice. The roof top bar is very nice and popular to the locales as well, nice experience.
from
Submitted on 05-07-2016
We stayed at The Promenade in March and it was such a beautiful, relaxing experience. The location is fabulous and we could watch the sun rise from our room. The view of the ocean was spectacular. The room was very comfortable, the kids loved the pool. Breakfast was super yummy. We will certainly be staying here next time we visit. The manager, Ravi, was extremely helpful in making the booking and having our room exceed our expectations.
from
Submitted on 05-07-2016
We had a pleasant stay in the promenade hotel...last month.all staff more friendly and courteous. Best part is location of the hotel and Bay Of Buddha restaurant. some maintenance work was on. Our family had a great time.
from
Submitted on 05-07-2016
We started our experience on a rocky start since they did not have our room ready until 4 pm although check in time was 2 pm. They apologized and tried to make amends. Thereafter we enjoyed the promenade. The breakfast was good. Of particular note was mahesh and shammomba (in the main restraunt, I think I have mispelt her name. She was from the north east) .the ocean view rooms were lovely. Their housekeeping could do with some improvement. Free WI FI was in most parts pretty awesome.
from
Submitted on 06-07-2016
It was finally that me and my friend took a break together and we were in Pondicherry... We were staying at a friends place but we were always on a hunt for good places to eat... Landed here for breakfast.. It was the friendly service and delicious breakfast that got us to come back for dinner at the rooftop restaurant... I must say we thoroughly enjoyed... The next time I am in Pondi I'll definitely stay here
from Chennai (Madras), India
Submitted on 07-07-2016
Very good food and their pizzas are amazing, they have a decent bar but its highly priced for a city like Pondy. they should work on improving the service levels else its a great place eat with a lovely view as they are on the beach road.
from
Submitted on 09-07-2016
We ordered the Tom Yum Soup and the sea food platter along with the dim sums...The food was amazing, presentation was fab, ambience and overall decor was good at the Bay of Buddha, lovely atmosphere. But the service standards is something that needs to be looked into... it wasn't bad but wasn't good enough...
from Hunter Valley
Submitted on 09-07-2016
Perfectly located for a trip to Pondicherry, right on the main Promenade - easy walking distance to most sites. The rooms were a touch tired, and pool out of order for our stay, but it is the type of hotel where the staff remember what you are drinking and the food/breakfast was excellent.
from
Submitted on 13-07-2016
Stayed here last November with my family last November and must say it was a very good experience, the stay was fab, the service was good. The view from deluxe room I booked was breath taking... wish I can wake up to it every single day... I sincerely wish to thank the staff for making it one the most memorable stay here. All the best guys.. keep it up
from Chennai (Madras), India
Submitted on 13-07-2016
Excellent place to have Dine & Drink with Family. Awesome food and Hospitality. Service by Mr.Chella is worth mentioning. I would visit again and definitely suggest to anyone want to have a peaceful & Awesome experiance...
from New Delhi, Delhi, India
Submitted on 13-07-2016
My husband and me went to the rooftop restaurant Buddha by the Bay during our vacation to Pondicherry. We were expecting quite a bit from this hotel courtesy the reviews and snaps, but were extremely disappointed as soon as we took our first step in. The front office looked shabby and the lift was so bad that the wall was peeling off and looked so worn out. The overall look of the hotel was of a property lacking maintenance and not worth the money!! Thankfully we had chosen the Palais de Mahe o... Read more
from Bengaluru (Bangalore), India
Submitted on 13-07-2016
We stayed in the month of Nov2015 for 3 nights, 2 families booked 2 deluxe rooms. We wanted the Sea View but they have just 2 rooms and were sold. Location is excellent right on the Promenade the Beach road in the French quarters.The best part is this road would be closed for vehicle traffic after 6pm until next day (do not remember the time). The rooms were OK, just fits 2 adults and a kid on the same bed. It desperately needed makeover. The paint was falling of and walls had cracks near t... Read more
from
Submitted on 14-07-2016
Superb Bay of buddha. Excellent service from Mr Jayaguru. Very hardworking soft spoken guy. Thanks for great service Mr Jayaguru. Nice View Roof top Superb view from the top Food and music is very good. Ambience and lighting is also very good.
from Pondicherry, India
Submitted on 15-07-2016
Had a wonderful couple of days with family here at the Promenade. Staff is excellent both at the breakfast area near the lobby with Anamika, Madhu, Abdul and others and then we went to the rooftop bar and restaurant Bay of Buddha and had a great dinner. Jaya Guru our waiter twice was superb. In terms of the rooms they are good but could do with some minor fixing like the walls have water damage. The room also smells slightly damp. Would recommend it to others.
from
Submitted on 16-07-2016
It was an awesome experience being at this hotel. It truly defines Indian Hospitality. Great Service, Products, and professionals around. I would suggest if it's Pondichery, it should b at Promenade :-) Cheerssss.....
from Bengaluru (Bangalore), India
Submitted on 17-07-2016
The Promenade is an excellent choice to stay at Pondicherry. The location, of course, is one of the main reasons. It overlooks the beach and you just have to go across the road to get there. The road is closed for traffic from 6.30pm to 7am everyday. When we checked in, we reached Pondicherry a little late, so we couldn't even drive up to the hotel to unload out luggage, but they sent their staff to the corner of the street to pick up our luggage. The food is great, special mention goes to their... Read more
from Mumbai (Bombay), India
Submitted on 19-07-2016
We were there in pondicherry from 15th to 17th July. Its great hotel and great location to stay in Pondicherry. Has very nice Rooms and the most important staff here is very nice helping. Great team. Also hotel is near by from all sight seen location.Few of them on walk able distance. Breakfast spread is also very nice. I would surely recommend to stay here.and if i visit again will prefer staying here only.
from Pondicherry, India
Submitted on 20-07-2016
Very great and effective service and enjoyed very much with the special cuisines and the rooms are simply superbbbbb!!!. with great care and timely service even in the midnight too Mr Nelson i remember him even after some month with such a patience hospitality and thank u very much for every thing i had great time there!!!.
from Chennai (Madras), India
Submitted on 21-07-2016
I have been travelling of late in the UK, Scotland and several cities in India like Mumbai, Pune , Bangalore etc but I must confess that The Promenade is truly unique. It is the only Hotel that is a Sea Resort but also a Business Hotel as it is located in the heart of the city.The food is great and the ambience fantastic. i know I have reviewed this Hotel earlier but am writing this to re-emphasise this fact. However any Hotel is as good as its stall and at The Promenade one person who stands ou... Read more
from Bengaluru, Karnataka, India
Submitted on 21-07-2016
Located in the french quarter, as the address tells you. Over looking the sea and on the promenade. Possibly the best location in town. Be ready for delightful surprises. Its a signature Pondy hotel. Lots of natural veneer and stone. Gives you a nice feeling. People are well trained. Smart, very polite and courteous. For a small hotel it has a coffee shop cum restaurant on the ground floor. Adjoining is the bar. And nestled under lovely trees is an outdoor restaurant. Being, well 'french' try th... Read more
from
Submitted on 22-07-2016
I have stayed at the Promenade hotel twice now. As much as I enjoy the comfort of the rooms and the location, it's truly the individuals who work here that bring me back each time. At the breakfast, each morning, Shabba would take care of me. She was truly one of a kind in the hospitality business. I am looking forward to my next trip back to Pondicherry and one of the reasons is her! Attentive, sweet, but not over bearing, Shabba is a wonderful ambassador for the hotel Promenade!
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