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Sheraton New Delhi Hotel

Delhi, Delhi NCT, India (DEL)

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Based on 1207 reviews
Room & Rates

Standard Room, 1 Double Bed

1 double bed
Entertainment - WiFi and wired Internet access, LCD TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Desk, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 king bed
323-sq-foot (30-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

Executive Room

1 king bed
323-sq-foot (30-sq-meter) room with city views

Entertainment - WiFi and wired Internet access, plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Sheraton Club Room

Sheraton Club Room

1 king bed
323-sq-foot (30-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, light refreshments, separate check-in location, and 4 hours of meeting room use (subject to availability)
Entertainment - WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Deluxe Room, 1 King Bed

1 king bed
Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Club

1 king bed
Entertainment - WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free newspaper, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Club Exclusive

1 king bed
Entertainment - WiFi and wired Internet access, plasma TV
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Sheraton New Delhi Hotel
District Centre, Saket, New Delhi, India 110017

Rooms
Make yourself at home in one of the 220 air-conditioned rooms featuring minibars and plasma televisions. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Free self parking is available onsite.

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Know Before You Go

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: INR 600 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): INR 600 per 24-hour period (rates may vary)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1207 reviews
from Bengaluru (Bangalore), India
Submitted on 20-05-2016
Its a basic hotel, Good breakfast and good service however the rooms are really average need to renovate as they look old.. Really close to Select City Mall which is really good, The guys cant use the location advantage as other hotels have started cropping up
from Meerut
Submitted on 20-05-2016
Visited this property for the first time.. Was traveling on my bday( that was un announced) with friends and had an amazing experience in this hotel.. The staff was courteous enough to arrange a small sweet cake for me that was pre placed in my room which was very well furnished, spacious and comfortable.. Ms Vandana was kind enough and escorted us to our rooms explaining about the hotel facilities.. The buffet spread wasn't good but wasn't bad either. However the lady who assisted us in the... Read more
from Coimbatore, India
Submitted on 21-05-2016
We loved our 4 day stay here. from outside, the property looks a little old. but step inside, and you're in for a sheraton experience. A quick chat with the checkin staff, after a tiring relocation experience (we'd just shifted base to delhi) resulted in a complemetary upgrade to EC. Rooms are quite exquisite, and done up with a lot of care. The breakfast spread is quite wide and sumptuous, with the attention of the serving staff making for the icing on the cake. We were out and about most of t... Read more
from Milano
Submitted on 23-05-2016
Sheraton hotel in New Delhi is quite in he center and quite far from airport. I cannot say nothing about rooms and restaurants which are of very good level but I found unacceptable that, despite some other hotel chains, they charged me daily WIFI connection. The most of competitors leaves it free of charge. Please adequate!
from New Delhi, India
Submitted on 25-05-2016
we went for a short family get together and had wonderful time.The staff is so caring and there was a personal touch to everything.The food at Dakshin is outstanding and the health club and pool facilities are at par with the best. For sure all of us are willing to go back again soon
from Lucknow, India
Submitted on 25-05-2016
It was just one night stay but excellent welcome by team shearton which extremely polite and proactive (specially guest relation executive shefali sharma was outstanding in his demean-our to give me special attention). she escorted me to my room and took the time to explain all the amenities and saw that i was settled.the service is absolutely fantastic and the room are well appointed with all amenities a traveler would need for a stay. i would like to highly suggest this place.
from
Submitted on 26-05-2016
I stayed with hotel on 21 and 22 May. I found that staff here is pathetic and unhelpful. My queries are not responded and service was also awful and food is so bad and tasteless. I will never come to this hotel again and advice other travellers to avoid the stay.
from Harpenden, United Kingdom
Submitted on 30-05-2016
Note: I compiled this review in March, when we returned from our holiday, but as our experiences were still raw, I wanted to wait a while and read it through before posting. As mentioned in other reviews the walls of this hotel are thin and the plumbing is noisy. The hotel is fairly near the airport and is used by some of the airlines for their crews. When we checked into our room we were not told we would be disturbed in the middle of the night. On the first night we were woken firstly at arou... Read more
from New Delhi, India
Submitted on 01-06-2016
Feels so relaxed and at home whenever I am in New Delhi at the ITC Sheraton Saket. The staff right from the gate is so welcoming and warm. Lovely staff at the front office to greet you and check you in. Sit back relax and enjoy the lovely room service menu and also some amazing restaurants such as delhi pavilion and the best Asian food at Pan Asian restaurant. Thanks for looking after me so well ??????
from Patna, India
Submitted on 01-06-2016
Well to be frank i am very liberal in writing reviews. I don't point out things which are not worth mentioning. You can notice it in my other reviews but this hotel is too short on ITC name . When you checking into such a property you don't expect a 3 star expectations. So how it all started.. When we went to hotel we find it very good on appearance but the moment I started my check in process all came down like nothing. Hotel is good no doubt but even we had booked the hotel a more than 12 hour... Read more
from Mumbai (Bombay), India
Submitted on 24-06-2016
I stayed at the hotel last week. Normally when I stay here I eat at either Dakshin or more often at Pan Asian and have always enjoyed the food there. This time, I opted for the dinner buffet at the Delhi Pavilion. It truly was a bad decision. One that I regret. At best, the food could have been called average. Certainly nothing like what one expects at an ITC hotel. The plated portions, salads and desserts, looked tired. But it frankly was the taste of the food: somebody was obviously just doing... Read more
from Kuala Lumpur, Malaysia
Submitted on 25-06-2016
I stayed at the hotel, for work, in two separate stays within a month; total nights nearly 3 weeks. Both stays I was kindly upgraded to the Executive floor. Rooms are plushly furnished, with large comfortable pillows although I felt the bed was slightly soft. Reception desk staff very professional and efficient but lacking the warmth. The executive lounge felt small with limited seating and always very crowded at evening cocktails. The food spread, although generously re-filled, was lacking in v... Read more
from Carrara, Italy
Submitted on 26-06-2016
I visited this property few weeks back in the starting days of June. It was not very far from the airport which is very convenient for me. It was my first visit to this property. I had the feeling of being at home. I received a warm welcome from everyone. People were good. There was a misunderstanding while giving me a room. But Miss Niki from Guest relations quickly solved everything and everyone apologised to me and it felt nice to see everyone being so genuine and respectful. There are 3 reat... Read more
from
Submitted on 28-06-2016
I stayed here for two days the pool area is nice to chill out..the food in the main restaurant is really good...the bar had an happy hour so it was way bttr for me so basically there isnt any reason to dislike this hotel the service was way too good easily chck in out worth considering this hotel for a stay....
from Worcester, Massachusetts
Submitted on 29-06-2016
This hotel provided a great way to transition to India. Modern in all aspects, the hotel provided great food, great travel and concierge services, and even great personal services (haircuts). I stayed here for four days, and this hotel made every moment there a joy.
from Navi Mumbai
Submitted on 02-07-2016
Sheraton Saket (New Delhi) is turning out to be truly my home away from home. The hotel has everything good about it - the ambience, excellent staff, location and amenities. Shalini (The guest relations team) has always been very helpful and proactive in her support everytime I have been to Sheraton. I would like to thank the front office team - Vandana, Pooja, Kinza, Rakhi & Sahib for their ever smiling, warm & friendly help & support during my stay. I would also like to thank Arjun, Ram & Jee... Read more
from Mumbai
Submitted on 03-07-2016
One of the finest Hotel in ITC Chains. Good rooms with nice breakfast option. Unlike Hotel Welcom, this is located in Saket where Metro is 1 km away and has a landmark DLP Select Plaza Mall which is just a step away from hotel. Presence of DLF Mall, adds to ITC Sheraton beauty. Mall has all the Brand Outlets for shopping and food. For Selfie/Photo lovers, hotel has good interior structures, dont miss on Auto Rickshaw near Delhi Pavilion(Restaurant).
from Vancouver, Canada
Submitted on 04-07-2016
hotel is located next to a big mega mall and not too far from the airport The breakfast is amazing with Fresh dosa, omelets , puri and potato As Spg platinum I was upgraded to lounge floor. SPG recognition is poor and you have to ask as there is higher taxes that need to be paid, so we did not upgrade to a suite I am not sure if This is an ITC policy or Indian govt. We had a fabulous time and had an opportunity to connect with MS sharma the GM the staff at lounge were amazing , funny and happy ... Read more
from
Submitted on 05-07-2016
Hello I must confess I would not feel i have given credit to whom is due, if I don't come out here to compliment Sheraton sacket,new Delhi for making my stay with my family a most wonderful one. In fact when we were leaving after 3 weeks in the hotel it was as if we were leaving family behind. The food,ambience,service,courtesy, rooms,facilities etc were most wonderful. But of course we had a staff Shefali sharma who was most hospitable with her warm friendly personality and smiles. We even pick... Read more
from
Submitted on 05-07-2016
I would like to express my thanks and appreciation for the service and care i recieved at Sheraton hotel from 28th to 29th june! The Staffs, the rooms, the recreation facilities and the atmosphere of the hotel was above and beyond my expectations and would just like to notify that Sheraton hotel is doing a very good job keeping the guest content and making them feel welcomed. The experience was definitely worth the money i spent Special thank u note for Vivek Rawat in front office for his friend... Read more
from Bengaluru (Bangalore), India
Submitted on 05-07-2016
Was here on business, but it serves the purpose. The rooms are luxurious, really beautiful - really feels royal! The front end staff was very warm and friendly, even late in the night. The breakfast was fantastic and elaborate. I would highly recommend this for stay - business or otherwise.
from kanpur, India
Submitted on 06-07-2016
It has super location as just across the Saket Malls. Rooms are plush and of good size. Very comfortable and had a great time. The lounge bar is a nice place to spend evenings with very attractive drink prices. Great breakfast layout with personalized order taking and items made as per individual choices. The check in was smooth as silk and Executive Shefali Sharma was warm and extremely cooperative. Traveled for business and stayed early this week. Nice and friendly staff everywhere.
from Chennai (Madras), India
Submitted on 08-07-2016
I stayed at the Sheraton for a short business visit for one night. The look from outside (the hotel looks huge but dated) does not prepare you for the stylish and welcoming interiors. Right when you are beginning to feel comfortable, you are met by the friendly front desk staff who make you feel like they genuinely want your stay to be pleasant. From there on, the hotel and its amenities are on par with what you would expect at a hotel of this calibre. The added touch is the attitude of the staf... Read more
from
Submitted on 08-07-2016
"This Wednesday I stayed in your hotel And i really enjoyed it! The hotel was clean, plenty of space.In the future i will recommend your hotel to other people!" "The hotel was very good for the money paid. Exactly what you need from a hotel. We will go there again." "I simply enjoyed the stay and it was excellent positioned for my points of interest. Great management. Thank you Shefali ma'am. You are very helpful. Thanks !
from
Submitted on 11-07-2016
I have been here at first time and this is best experience for me from the ITC hotel and very friendly staff. In the reception the shefali sharma have a good communication and very helpful wit us. In ITC I found good atmosphere and excellent customer service.good break fast unlimited.very helpful at when ever at mrng we need break fast they are ready to serve at 3 am also. All the staff is very good and service is excellent. Thanks to shefali who treat us like a family member. Thank you.
from
Submitted on 11-07-2016
I was quite impressed with the check in staff and in particular with one gentleman by the name of Sahib.Mr Sahib was very professional and courteous towards us.He was very patient in dealing with us since we had just arrived from a 20 hr journey from the states and all of us were very tired. He promptly attended to our needs and he made our check in a breeze. He is definitely an asset to the ITC GROUP.I wish him all the best in his future endeavors.
from
Submitted on 13-07-2016
The service in all parts of the hotel was 5 stars. The room was good, the executive loung was basic compared to others i have been to but it was sufficient. This an execellent hotel to stay in while in new delhi. Front desk staff who make you feel like they genuinely want your stay comfortable, special mention to Ms shefali sharma. She was warm and extremely cooperative. Nice and friendly staff. The breakfast was fantastic and elaborate. I would highly recommend this for stay bussiness or oth... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 13-07-2016
Hotel standards and offerings have changed from the last visit which was a year ago. Rooms are good and the service and food offerings are good. Can improve. Outlet have a great ambience and the location is near to the malls.
from
Submitted on 14-07-2016
I have been in for 20 days due to my business trip. Hotel is good , food is nice and service is better .. Specially Mr. Jeet uncle from Delhi pavilion , Mukesh jaiswal from Room Service as well as laundry service persons. It was a wonderful experience.. Must visit there..
from
Submitted on 16-07-2016
"Awesome " I would like to request everyone to stay in Sheraton new delhi. Because the staff will go out of your way to make you feel welcome. Great rooms, nice pool & gym and the food is amazing in delhi pavilion restaurant. Location is perfect., city walk shopping center is just next to the hotel. My overall experience was excellent only becouse of Ms shefali sharma. Her cordial nature and service was excellent. Thankyou shefali sharma
from Sydney, Australia
Submitted on 16-07-2016
Service at Sheraton New Delhi with all attention to detail make feel welcome. Breakfast waiter Carlton or ways greats with a smile and warm welcome then quickly makes a cappuccino to wake me up for the day, in evening after long stressful day I usually unwind in the platinum lounge where I am very well looked after by Raushan. For the long term business traveller this is definitely the hotel of choice where the staff go the extra mile to make feel welcome and forget the issues of the day. Ne... Read more
from UK
Submitted on 17-07-2016
It is difficult to fault this hotel. The staff are very attentive and genuinely look after you. The rooms come equipped with a very comfortable bed, a huge range of pilows and the bathroom is luxurious.
from Chicago, Illinois
Submitted on 17-07-2016
The hotel is in a great location next to malls however the service is not that great. Breakfast spread is ok, nothing spectacular and service @ Breakfast is slow. Rooms are average with lesser amenities than any other 5 star.
from Rajouri
Submitted on 18-07-2016
Hotel is very good with big lobby.Hotel is very close to the DLF mall,saket. We stayed there for 3 nights. We were given room in 4th floor with city view. Room was very spacious with all basic amenities. Bathroom was bit old looking. Room Air conditioner was not working fine. We could not sleep as it was hot.So, next morning we requested to fix it up and left the room for shopping. But when we came back , AC was still not cooling the room. We again called up the lobby manager Yuvraj,he assured ... Read more
from Edmonton, Canada
Submitted on 20-07-2016
The hotel itself, including entrance, lobby, dining area, and pool grounds are stunning. I was given a room in the female-only wing. This is not something I requested but I understand they are trying to show they take safety very seriously and I appreciate this. My room was very plush and comfortable. As an SPG member who booked directly I was supposed to receive free wifi but organizing the logistics of this was very complicated as the front staff did not explain this very well. I did have ... Read more
from
Submitted on 20-07-2016
Hotel is so good and all staff also attentive helpfull gym freakfast hotel primises and everything was wonderfull specially jeet uncle he was so hardworker helpfull during breakfast time thanks them all hotel staff for serve me best service..
from Mumbai
Submitted on 20-07-2016
It is well located. Rooms are spacious & very comfortable. F&B is very good continuing the ITC tradition of excellent quality food. The Breakfast & lunch buffet's are a massive spread. Quick service, warm hospitality.
from Guwahati, India
Submitted on 23-07-2016
stayed in this hotel for one day in july..it took a bit long while checkin late night but overall its a fantastic property with superb rooms with vide choice of pillows..supportive staff..good breakfast..got a communication from the housekeeping as we forgot some stuff after 7days of check out...will stay in future
from Jaipur, India
Submitted on 24-07-2016
Hospitality was an unexplored word for me till date I went to this property. Check in:- swift is the word which I should be defining here. The lady straight foreword took us (couple along two kids) to the floor (SPG). And in the room. Paper formalities:- till the kids rushed their hand on the exotic bread placed onto coffee table , she asked me for the ID's, while I was relaxing in the chair. That is how I can express the Welcome @ ITC Sheraton. Permission:- one can enjoy the property with al... Read more
from New Delhi, India
Submitted on 24-07-2016
Floors having guest rooms smelled musty and not aired. There seemed a problem with the air conditioning as the floors and furniture was moist to the touch. The internal telephone system also was malfunctioning. However, the food was good and the staff very courteous and helpful.
from
Submitted on 24-07-2016
It's is a good location and worth value for this category of hotel. Enjoyable food for a perfect good eater or who don't want to eat too much. All staff seems to understand customers needs and this is most important when you are travelling. Business or leisure.
from Amsterdam, The Netherlands
Submitted on 25-07-2016
This hotel is a very good option when visiting Delhi. Good location near a Shopping mall en busstop. Hotel has a very good restaurant and a bar with a classical look. Staff is very friendly and professional. Very Nice pool and spa and gym available
from Bengaluru (Bangalore), India
Submitted on 30-07-2016
My third visit here. Love the vicinity to the City walk mall. The restaurant is great with pleasant staff like Ranjeet, Priyanka and Jeet singh who made my dining experience great. There seem to be some repairs happening on one of the floors, so if you are looking for an afternoon siesta, best avoid the hotel for a couple of weeks.
from Male', Maldives
Submitted on 30-07-2016
In Sheraton New Delhi Hotel you will find everything you expect in a 5 star hotel. And also its a great location there are two shopping malls next to hotel with all the branded outlets. If you are travelling India for medical purpose MAX hospital is also next to the hotel, which is one of the best hospital in India. Excellent hotel in every way. clean and comfortable rooms, friendly staffs and excellent location.
from Shillong, India
Submitted on 01-08-2016
Great Breakfast. Super dosas. Carlton who served us exceptionally well at breakfast was very professional and had a pleasant and friendly personality. he does his job effortlessly and always with a smile. he is an asset to the Sheraton group. Shefali Sharma,Guest Relations executive was very engaging and friendly right from the moment we entered the Hotel. She knows how to treat her guests as is expected of a Guest Relations Executive and did a fine job. It was kind of her to upgrade us to an e... Read more
from Gilroy, California
Submitted on 02-08-2016
Loved this Hotel, next to city walk with direct access from the hotel (with card key and guard), wonderful food. got in after midnight, told concierge that we needed transportation to Agra, arranged a car with driver, met at agra by private tour guide, saw than Taj, red castle, and inlay factory, had lunch, then was driven back to New delhi, all this was done before our heads hit the pillows.
from Chennai (Madras), India
Submitted on 02-08-2016
It's really a wonderful stay experience. Pleased with their exceptional customer services. Rooms are quite pleasent & I really experienced luxury living. Food is excellent. Sheraton is conveniently located & easy access to our most customer places for bussiness needs. .
from
Submitted on 02-08-2016
Stayed at the property recently during a business trip. While the property is good, what stood out was the service and food. Great tasting breakfast served with a smile. Jeet from the coffee shop was very helpful and always ready to serve with a smile. Great service. Had an amazing stay. Look forward to coming back!
from
Submitted on 04-08-2016
Sheraton Saket by ITCDelhi is with a good location but it is old fashion & small rooms and pricy Wifi is with surcharge The breakfast is acceptable The TV is a channel group not a satellite as mentioned in booking sites. The change rate is lower than real rate at out side market with a large margin so prefer to pay by indian Rubies
from
Submitted on 05-08-2016
Excellent service from our regular man jeet cha-cha at the breakfast buffet. Refurbished rooms are good. The check in and out takes some time hence cater for that and the trip to airport takes atleast one hour.
from
Submitted on 06-08-2016
Impress with security for guest. Checked in on 21st July All staff had very warm welcome approach A1. I was check in by Rakhi with big smile which made me fall in love with Sheraton I will give Rakhi 10 out of 10. from security to house keeping I can not find fault. That does not mean thinks can not go wrong we are all humans and not robot. Restaurant very well presented good food. Friendly staff. Great view out to swimming pool from dining room,well kept Greenes. Normally stay at Ashram in ... Read more
from
Submitted on 06-08-2016
During my 4 day stay I am impressed by the helpfulness of the staff. They go through great lengths to make my stay as nice as possible. They are polite, make small talk and always smiling. Sometimes I even feel a bit embarrassed. The breakfast is good and you can get local food for breakfast, which tastes good but not too spicy for the morning. The rooms are big with good air-conditioning, but no option to open the windows for real fresh air (which would be disputable here ;) ). There is a big c... Read more
from
Submitted on 10-08-2016
Our stay at the Sheraton for 4 nights & the experience was outstanding. The rooms are great, the whole hotel has an old world charm. The staff was exceptionally helpful, Kewal Singh & his team are amazing.
from London, United Kingdom
Submitted on 10-08-2016
There is always a warm welcome here. Rooms good. Food excellent. Staff fantastic. Huge shopping mall behind the hotel if you want lots of western goods/cafes. Not perhaps the best location for tourists but for business it is fine.
from Hertfordshire
Submitted on 10-08-2016
Conveniently located hotel for the airport and Gurgaong. Well-trained staff and modern facilities and décor in the rooms. Did not get much opportunity to make full use of the facilities due to business commitments however found the employees to be helpful, welcoming and attentive. Would recommend.
from Jaipur, India
Submitted on 11-08-2016
I stay at Sheraton New Delhi on my every trip to Delhi. There are few people and departments I would like to mention today in my review which goes unmentioned and un appreciated most of the times. House Keeping : I would like to thank Ms Gunjan Bisarya .For she makes sure that the stay is comfortable to the T. We tend to loose focus of the fact that we pay for our stay for a room and who all are behind it to make our stay pleasant bathroom clean. Everything at place. I thank her and her team. ... Read more
from Seattle, Washington
Submitted on 12-08-2016
I just spent 10 nights here for a business trip. The hotel is very nice and the staff friendly. I especially want to thank Carlton in the Delhi Pavilion restaurant. After my first day he remembered my coffee preference and never failed to bring me fresh cut mango. He was always smiling and attentive, a great way to start my morning. The room was very comfortable and well appointed. The bed was comfortable with multiple pillow choices. The one item the room was missing was a clock. The locatio... Read more
from
Submitted on 13-08-2016
I live in the room number 626. Enjoyed the stay. Service and morning buffet, very nice man served us mr Jeet. He is very polite and promptly responds to any of the client wish. Highly recomend to stay in Sheraton Saket If you visit Delhi
from Dubai
Submitted on 14-08-2016
It was a stopover stay on our way to Hong Kong. Beautiful and well appointed and functional rooms. Its centrally located and is very close to a mall. 25 min drive from the airport. Big plus is Massage chair in the room. Rooms have very good sound proofing and super comfortable bed. Definitely recommend this hotel.
from Zurich, Switzerland
Submitted on 31-08-2016
I stayed the seventh time in India in the Sheraton. Every stay is an experience and I also be a welcome seen guest!! Especially two employees from the Hotel took care for any of my needs -> Krishna and Vadna. I thank both of them for their help and advices during my stay!!! Looking Forward coming back to Delhi! Christian Gabriel from Zurich, Switzerland
from
Submitted on 01-09-2016
I have been staying with Sheraton Hotel Delhi for the past 6 months that itself tells how satisfied I am with the hotel and its staff. especially the front desk staff, servicing staff and more importantly the duty managers Harsh and Sahil Each and every aspect is excellent and staff are warm welcoming and courteous I never ever had a second thought to book this hotel in exceptional cases where the hotel is fully sold out. Love you sheraton and Thanks a lot for your hospitality and perfection
from
Submitted on 03-09-2016
Very welcoming n hospitable staff. Rajasri rao, at front desk was very helpful ensuring my first stay is comfortable. Well maintained rooms. Nice breakfast, especially, place to go if looking for authentic south Indian choices. Over all, will add to my preferred list.
from Zurich, Switzerland
Submitted on 05-09-2016
We have spent 2 weeks in this hotel for business reasons. The rooms are generous, have a good internet connection and the housekeeping does an excellent job. The hotel has 3 very good restaurants where you can enjoy different cuisines (mainly Indian and Asian food). Especially the concierge service was outstanding (thanks to Vandna Sharma & Krishna Pradeep!) and made us feel comfortable all the time. We are looking forward to come back.
from shimla
Submitted on 07-09-2016
its a good hotel, clean, fabulous location, good food, good service rather excellent service specially housekeeping. one problem though. they will charge your credit card like any other hotel on check in, but you won't get the money back ' in two days' as you will be politely informed at the front desk on check out. its been 20 days since i checked out but haven't got the money back as yet!
from
Submitted on 10-09-2016
Jeet, has always been a warm, welcoming host to us whenever we visit. He is the go to guy in the DELHI PAVILION for over a decade now. The decor and ambience of the place has changed, for the better. But JEET's service has remained the same as always, top notch!!
from Boston, Massachusetts
Submitted on 10-09-2016
First, this is ICT, not Sheraton. ICT is a local India hotel chain work with Sheraton, I am not sure if that makes different, it appear to me. The bathroom is not clean, smell from toilet when I arrive. I have SPG Amex Business Card, I should have the access to lounge according to Sheraton rep I called; not in this one, on duty manager said Sheraton policy doesn't apply to his hotel. The reason I need to access lounge is because it's a bit noise from upstairs when I stay at my room, I need to ... Read more
from Mexico City, Mexico
Submitted on 11-09-2016
Its a good hotel for being in Delhi sin its clean and you pass xrays and security points to get in, but they need to take the carpets since Delhi its one of the most dirty cities in the world imagine how many germs you can find in it.
from
Submitted on 12-09-2016
Its a Sheraton, World Renowned in their Hospitality but staff assistance here was even better than i expected. Everything about this Place is just Perfect! Ambience- Though its an old Hotel but doesnt look rusty at all, its Luxury is well maintained. Rooms- Rooms are Spacious with a Sofa Unit n washrooms are equipped with a Bathtub. Deluxe Rooms at 4th Floor offers a Good View of Select City Walk through its Huge Glass Window. Location- Could never be better, its right besides Select City Wal... Read more
from India
Submitted on 12-09-2016
I stayed here on 12th September and was promptly checked in ....even received a call from the reservations about the time I would reach,close proximity to the malls backside is a added advantage,the rooms are nice with all amenities,the breakfast was sumptuous and our server Jeet was very attentive and courteous....overall a great place to stay
from Bengaluru (Bangalore), India
Submitted on 13-09-2016
Though the property is currently undergoing renovation phase by phase, the staff of the hotel still have a lot to offer. The check in experience was smooth & quick. In 3 mins I picked my room key & proceeded to the lift. Baggage followed me in no time & I didn't have to call up for it. Staff was very efficient & handled requests very well for a group booking of 7 members. The instructions for final billing were followed diligently by the hotel staff & settlement took place under 10 mins. The pro... Read more
from Jakarta, Indonesia
Submitted on 14-09-2016
we did very late check-in and asked for room with king bed in advance but they gave us twin room instead and changed it the next morning. not so convenient thou. but the location is not too far from the airport but theres no public transportation near (mrt) so you have to take taxi wherever you go. and we charged with soooo many charges and taxes in room service.
from Singapore, Singapore
Submitted on 16-09-2016
This review is really just to say a huge thank you to Rajshri Rao of the New Delhi Sheraton hotel for going that extra step during our stay. You really went the extra mile in helping with the sari for the Indian wedding that I was attending - thank you for all your help with this and for your amazingly friendly and professional service! Sarah
from Singapore, Singapore
Submitted on 18-09-2016
The best part about this property is its location and the service. The property has been there for quite some time and is pretty well known. Its very close to the DLF Saket shopping area (walking distance). The rooms are comfortable but 'classic'. Food is excellent and probably the best highlight of the stay. They are currently refurbishing the property so you can hear lots of construction noise during the day. But this should hopefully be done soon....
from
Submitted on 20-09-2016
This Sheraton property is well located in Delhi. Hotel is well maintained. Rooms are not that big but are reasonably good in size and are well maintained. All sections of staff are very cooperative. Food and Breakfast at Delhi Darbar restaurant is nice. Malls are just nearby. Finally a nice place to stay.
from Dubai
Submitted on 20-09-2016
I checked in on the 11th of sep and as soon i went in for a shower i found cockroaches in my bath tub! Lo and behold I turn on the water and a whole bunch of them come out of the drain, these are all small baby ones. I inform the front office manager Harsh. the next day they asked me to change my room after i complained again and met with the Resident manager and Housekeeping head Ms Gunjan. I told them it will not matter as cockroaches are in the drain and will be every where. They insisted and... Read more
from
Submitted on 21-09-2016
So I was in Delhi on a business trip and wanted to try out a good place to dine with a business associate. I walked in at Sheraton and started asking around for help and suggestions. The staff is courteous and I'm really glad that I was suggested to visit and try this place by an employee at the Sheraton named Rajshri Rao. Yes, that was, I guess, what her name was. I was skeptical first but then I thought, she suggested with so much confidence and conviction that I ought to give this place a tr... Read more
from
Submitted on 21-09-2016
Wonderful experience, caring and nice people. Feeling like home :) Sheraton is about people, you can feel their emotions and personal approach to their duties - it's not the Swiss-clock-alike faceless machine, that's a kind of family. Thank a lot to Laxmi and all the servicemen team, Jeet, Babu and the buffet managers, Avishek, Umang and all the desk managers. And my very special thanks and appreciation to a caring lady Shefali (I was by the present) and to my friend Vikas.I appreciate also the ... Read more
from
Submitted on 22-09-2016
The hotel is very conveniently located close to the vibrant Saket shopping mall offering a wide range of facilities in walking distance ( which in Delhi is a solid advantage, you don't want to go by car unless you really have to. The rooms are spacious and clean, the staff is helpful and energetic and groomed outstandingly. At present ( September 2016 ) the hotel is undergoing a renovation, but my room was not at all affected by the construction noise. By all means enjoy the fabulous coffee shop... Read more
from Mumbai (Bombay), India
Submitted on 24-09-2016
Sheraton Saket is located in a vary good, central location where from you can reach major business districts of Delhi in a short time. I was thoroughly impressed with the food, specially Rava Masal dosa in the breakfast bowled me over. The ambience and décor of the rooms and lobby area is very fine. I enjoyed my stay here.
from Sao Paulo, SP
Submitted on 27-09-2016
Wonderful hotel, food, rooms and employers. Loved stayed there. The breakfast was really gourges, although I didn't try all the indian food in the motning. The room was big and confortable, with bottles of water, ( wich is very important in India, to take only bottles of water from the hotels), and tea.
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