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JW Marriott Hotel New Delhi Aerocity

Delhi, Delhi NCT, India (DEL)

Hotel + Flight from
Based on 1193 reviews
Room & Rates
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JW Marriott Hotel New Delhi Aerocity
Asset Area 4 - Hospitality District<br/>Delhi Aerocity, New Delhi, India 110037
  • 24 Hour Room Service
  • Babysitting
  • Ballroom
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Currency Exchange
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Kitchenette
  • Lounge/Bar
  • Outdoor Pool
  • Picnic Area
  • Poolside Bar
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1193 reviews
from Brisbane, Australia
Submitted on 29-05-2016
Wonderful rooms with spa and separate shower. Everything you would expect in a 5 star hotel and more. Bess were the most comfortable I have ever slept in. Unfortunately I was not here long enough to enjoy this hotel completely as it was for an early morning flight.
Submitted on 31-05-2016
I have been here for Breakfast with my friends !! Must say they have lovely breakfast , service is fabulous !! friendly staff !! great selection of breakfast !! will surely recommend my friends and surely come back to this awsum place !!!!!!!
from Pathankot, India
Submitted on 31-05-2016
The rooms are spacious and overall the hotel has an envious ambiance. The staff are cordial and forthcoming. The facilities at the hotel include, sauna, steam, Jacuzzi, an awesome gym, swimming pool, a library and much more. The buffet at the restaurant is expansive with separate counters of Indian, continental and chinese menu, each having their own live kitchen.
from Hyderabad, India
Submitted on 02-06-2016
Each time I've stayed at the hotel, their service has blown me away. Right from the team at the bell desk, the front office, the housekeeping and the folks at the restaurant, I've for the most part had the most pleasant interactions. And when they occasionally falter, the wonderful thing is they recover fast - making you like them even more for trying. Just yesterday after a gruelling 4 day trip in the relentless heat in Rajasthan and Haryana, I was looking for a comfortable night's rest. Whil... Read more
from Ottawa, Canada
Submitted on 03-06-2016
We stayed here twice during our stay in Delhi - and both times it surpassed all expectations. Book this hotel - I don't think there is anyway that you can be disappointed. The rooms are beautiful and very clean. The bed and pillows are amazing - and the sheets crisp and cool. Shower and amenities - not one complaint! The staff - incredible - a real asset to the organization. Absolutely everyone was wonderful. 15 mins max to airport - wonderful when you're coming in late and leaving ea... Read more
Submitted on 07-06-2016
India has always been my favourite travel destination in the world for a host of reasons but mostly due to the incredibly warm hospitality of its people. The JW Marriott reinforced this with its super friendly staff and accommodating atmosphere. Special shout outs to Adhiraj at the bar and the concierges for organising my transportation and the delivery of shopping items for my mother. The icing on the cake is the restaurant, particularly the elaborate breakfast buffet!
from West Lafayette, Indiana
Submitted on 07-06-2016
This is probably the worst JW i have stayed in. I am a gold elite member of Marriott Rewards so i know when i say worst what it means. From rude staff to rudest managers. The worst thing is that they dont know whats going on. Their concierge have some local connection with Taxis and they treat people based on their color. I always got worst type of taxis unfortunately. Their rooms have probably the worst bathrooms. But they dont have time to listen to your problems. The hotel is increasingly loo... Read more
from Indore, India
Submitted on 26-06-2016
an excellent hotel with a very courteous staff rooms are top class service too good and prompt food is excellent and top notch check in and out hassle free and prompt overall a fantastic experience an excellent hotel with a very courteous staff rooms are top class service too good and prompt food is excellent and top notch check in and out hassle free and prompt overall a fantastic experience an excellent hotel with a very courteous staff rooms are top class service too good and prompt food is e... Read more
from New Orleans
Submitted on 26-06-2016
This is the nicest airport hotel in the universe. It compares to a Four Seasons in the US. The staff is attentive. Rooms and facilities are elegant, modern and well-maintained. They offer pick up and delivery to the airport. The restaurant is excellent. Highly recommended.
from Houston
Submitted on 26-06-2016
The only reason I gave a rating of 2 is due to poor service especially executive lounge. It is a beautiful property just 3 years old with good size rooms. The lounge does not have upto date info regarding the hotel. For example when asked when the pool closes they gave a wrong time, the spa menu is outdated, etc. I checked out in the lounge and after 8 days I am calling the hotel to release the preauthorization charges which is held up on my credit card. BTW, completely opposite case when I ... Read more
Submitted on 30-06-2016
This hotel is very luxurious with marble everywhere. There is a very nice courtyard where you can eat outside with 2 restaurants All throughout the hotel the staff is very attentive. This hotel is good for business people who have meetings in Gurgaon but still would like to be able to visit Delhi as this hotel is in between. Can be perfect for a business person accompanied by his wife.
from SP
Submitted on 30-06-2016
Staff very efficient and nice. Restaurant is magnificent with a lot of options. They could arrange everything I needed and asked for. At the end I left some stuff in the room (old bag) and they kindly send me an email informing me and offering to send to me what I have left at the room. First one this happen to me. Very nice!
from Toronto
Submitted on 02-07-2016
Stayed two nights for business in June. Love the 24 hours gym and restaurant K3, perfect for visitors has jet lag. I had a nice dinner at 3 AM at K3 and food was nice. The hotel also has a good size swimming pool and club lounge. The only thing that I would recommend is to improve the service. At check out, I found the restaurant has messed up my bill, it took the staff almost half an hour to admit their bill is wrong even I gave them my receipts copy, while my driver waited outside for half an ... Read more
from New York City, New York
Submitted on 02-07-2016
Stayed one night and booked 2 rooms. The service was excellent and the property is immaculate. Was not impressed by the management of the airport shuttle but everything else is perfect. The decor is nice and the cleanliness is as well
from Johnny_NASP
Submitted on 03-07-2016
We had a terrific stay last year and just retuned for one one night. The people make this hotel very special. Everyone is simply top notch, from the warmth and hospitality of the ladies and gentlemen in the Executive Lounge to the gentleman in the fitness center. The property itself is immaculate and elegant - a fair comparison would be one of the more modern Ritz Carlton properties in the USA. Food is also excellent whether in the Executive Lounge or restaurants. Even though this hotel in so c... Read more
from Galway, Ireland
Submitted on 04-07-2016
Our check-in was so smooth and welcoming, thanks especially to Lakshay and Kamalpreet, that we immediately changed our plans for later in the week to make sure we could stay here again! They went above and beyond to make sure we were comfortable and relaxed, and helped us adjust our travel plans and bookings. The rooms are luxurious and comfortable, even the bathrooms are especially modern and spa-like. Despite our window being literally across the street from the airport runway, it was so quiet... Read more
from Mumbai (Bombay), India
Submitted on 04-07-2016
Connectivity is poor in aerocity, no public transport and unsafe at night with scanty population on the roads and almost no street lights; rooms were very clean and the service was par excellence; the amenities were well stocked in every room; the food was above average
Submitted on 05-07-2016
Dad's 75th Birthday and took cake from JW Marriott , Aerocity from DBC , Amazing cake great work done by Chef Anand and Hitesh . Everyone in the party really liked the cake very much and still getting calls from lot of people asking from where we got the cake . Great job Chef and DBC JW MARRIOTT ,Aerocity and special thanks to Bhupinder there airport manager who advised to take cake from DBC . JW MARRIOTT you rock , continue the great job u all are doing .
from Sunnyvale, California
Submitted on 05-07-2016
I had a great experience - the airport transfer was fantastic (new Mercedes, staff waiting just outside the airport with a sign to greet me, desk agent checked me in *in the car* to save time on arrival), staff were very friendly, the room was excellent, and the breakfast was very good with a great selection. I travel frequently in China for work and stay at many amazing hotels there, I am typically hard to please and this property was excellent even apart from its great value at the price. On... Read more
from Los Angeles, California
Submitted on 08-07-2016
The hotel claims to be in "AeroCity" that could be the case ten years time after the construction Around has been finished. Had trouble getting an Uber at the airport so decided to take this metro to AeroCity station as the hotel advertises being 0.1 mile from it (150 meters). This is an utter lie. It is about a kilometer walk through a construction zone. Hotel is too cheap to have installed air-conditioning to its elevators that are uncomfortably hot. Decided to have breakfast in the restaur... Read more
from Thiruvananthapuram (Trivandrum), India
Submitted on 10-07-2016
I was on a short official trip to delhi. One evening one of my friends too arrived at Delhi and we were meeting after many years. This hotel was best choice I had to meet up. We had a wonderful meeting and the lobby was so good and well managed that we could order and get all we wanted. The room in which I stayed was very comfortable with all latest furnishings. I also enjoyed the Spa which was complementary. Buffet was one of the best thing which I liked. I would always like to stay here when e... Read more
Submitted on 12-07-2016
one of the best hotel in the Aerocity area of delhi. Since it is located at Aerocity so this is one of best preferred option for people travelling to/from Delhi. Best food, best comfort stay, best in its class.
Submitted on 13-07-2016
The room was good and room service was prompt. I stayed here for 2 nights for a business trip to India. The only problem was that there was no airport shuttle and I had to catch a cab going to and from the airport.
Submitted on 13-07-2016
Visited for a short 3 day trip. The internet booking experience was horrible, no local support no phone nos. Mail reply was also incorrect was suited for the indian hotels. Managed a booking after soeaking to the reservation desk @ the hotel. Extremely courteous while checkin in, it was a breeze, smiling faces all thru from the lobby, bellboy to the lift at 2 in the night. Opulently done up rooms , neat n tidy. The room AC CONTROLS need work. Doesnt befit an otherwise perfect hotel. Good spread ... Read more
from Pune, India
Submitted on 16-07-2016
I stayed at this hotel in June 2016 on a business trip. The hotel is well situated, 5 mins from the domestic arrivals. I had an early check in requirement and Aakashdeep at the front desk went out of the way to get me a room early in the morning. The rooms are spacious, well laid out and very convenient. The main restaurant has a wide spread of food options including some very good local North Indian cuisine. All in all, it was a very comfortable stay. The hotel staff was great - helpful and cou... Read more
Submitted on 16-07-2016
Have gone for tea with my friends in tea lounge,terrible service, tea was dripping on table , server is not concerned, we have to ask for cookie. Please look at service, tea pot should be left on table for service for extra pour.which server refused saying that it's not our standard .will think twice to come back again.
from Herndon, Virginia
Submitted on 16-07-2016
I had never been to New Delhi and was scheduled for a 12-hour layover there so I decided to get a room at the JW Marriott and try to see some of the city. I tried to research if this was possible but didn??t find great answers so I??ve tried to provide a lot of detail here because this worked out perfectly. My only regret is not having longer to enjoy the hotel. Before I left on my trip, I applied for an electronic visa for India. You just fill out a form on a website, upload a picture of y... Read more
from Karkur
Submitted on 19-07-2016
I stayed at this hotel couple of times and I found it just perfect, from check-in to check-out. The room, the service, the fitness center etc., everything was perfect. If I should highlight one thing, it??s the Italian chef at the hotel restaurant. When I first came, I was looking at the buffet, and although it had vast variety, I didn??t find something that was really tasteful. Then the chef came to my table and asked if I would like something from the Italian kitchen and when I didn??t kn... Read more
from Sydney, Australia
Submitted on 20-07-2016
I stayed here for work and I was very pleased with my stay. The rooms were beautifully laid out, the service of the staff was impeccable and the food in the restaurant was extremely good. If you need to stay near the airport you can feel safe and very comfortable in this hotel.
from New Delhi, India
Submitted on 20-07-2016
Whether on a business or a leisure trip to Delhi, this property is well located close to IGI Airport, and central location to visit all important business and tourist places of Delhi. The rooms are well appointed to give you good working environment and a sound sleep. The restaurants cater for all taste buds. All the staff is well groomed and show care and concern in their dealings with the guests. A special word of gratitude to Ms Aradhana Sharma, for ta warm welcome, smooth check in and checko... Read more
from Redmond, Washington
Submitted on 21-07-2016
From the moment we set foot on the new beautiful property, we felt the quality and warmth of their service! The check in was so smooth...and room was immaculate. The new restaurant -K3 is a great addition to the New Delhi restaurants. And simply the best. Special note to recognize Gaurav from the restaurant made our day at breakfast. We loved the 'kullars' (Indian clay cups) they use for chai/lassi. We asked him where we could get a set. Gaurav went out of his way to help us get a set. We ha... Read more
from Turkey
Submitted on 22-07-2016
It was since some weeks ago, I had been to India and this hotel which was close to the airport was perfect for me after a long haul flight from Tokyo, The hotel is very good, Good and friendly staff. Was so nice to have a good hotel but location a bit too much of hotels around it feels a bit weird atleast for me. But recommended very nice and good hotel
Submitted on 22-07-2016
Stayed there on 17th & 18th December/2015. Excellent arrangement & good memory. Room arrangements are good. Services are satisfactory. Break fast was acceptable. Reception was very cordial. I like to stay there. Ruhullah