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Hotel Pooja Palace

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Based on 217 reviews
Room & Rates
Standard Room

Standard Room

1 double bed or 1 twin bed
200-sq-foot (19-sq-meter) room with garden views

Entertainment - LCD television with premium channels
Food & Drink - Refrigerator and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer (on request), and a separate bathtub and shower
Practical - Desk and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 Double or 2 Single Beds

Deluxe Room, 1 Double or 2 Single Beds

1 double bed or 1 twin bed
250-sq-foot (23-sq-meter) room with garden views

Entertainment - LCD television with premium channels
Food & Drink - Refrigerator and 24-hour room service
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer (on request), and a separate bathtub and shower
Practical - Safe, desk, and iron/ironing board (on request)
Comfort - Air conditioning and daily housekeeping
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Hotel Pooja Palace
15A/11, W.E.A., Puja Park (Near Karol Bagh metro station), New Delhi, India 110005

Rooms
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LCD televisions. Digital television is provided for your entertainment. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.

Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: INR 800 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Elevator / Lift
  • Free Breakfast
  • Multilingual Staff
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 217 reviews
from Sydney, Australia
Submitted on 08-04-2016
I'll start by saying I can't understand for the life of me how this hotel has a four out of five star rating. We stayed for three nights total, two at the start of our tour and one at the end. On both occasions the room looked okay at a glance however upon closer inspection it was filthy. The shower was covered in mould, and the taps and glass, in soap scum. The water pressure was weak and hot water only occasionally available. The bedding was covered in stains, even the pillow cases. The fri... Read more
from London, United Kingdom
Submitted on 18-04-2016
This is a small clean family friendly hotel where we stay when we are in Delhi - it especially is conveniently placed a few minutes walk from Karol Bagh market and shops, close to other places like Connaught place which can be reached by taking a rikshaw. The staff and management of the hotel are very friendly and obliging to our every need.
from
Submitted on 25-04-2016
I stayed here as part of a tour group pre and post accommodation. Firstly the service was beyond dreadful. We were ignored and none of the staff were ever helpful. Rooms were never cleaned and the food was not to standard. We arrived in early as part of our tour group and our group was given two day rooms to use one of them being our room. We were assured our room would be cleaned after everyone else received their own rooms. No one ever came to clean the bathroom that was used by others and... Read more
from
Submitted on 10-05-2016
The great hotel in heart of delhi....comfort stay and very near by karol bagh market. good location as well with very good service and staff is very helpfull. thankx for giveing me all better services ...???
from Jaipur, India
Submitted on 25-05-2016
We checked in this hotel on 6 of may But it was big disappointment.Horrible experience 1. Bathrooms are dirty as hell.the hotel was dirty and the staff were sullen i chang 4 rooms fist 203 204 302 than 301 and i pay 1800 hud i ask the front manager i have go early check out can i get brakfast 7am he told me ok but when i call the room service no body pick up the phone after i come down there two bays was sleeping i ask him can i get tea and bread butter the boy told me ok after one hour he come... Read more
from
Submitted on 01-06-2016
I stayed here as part of a tour group. The hotel was very tidy and well-run, in a handy location to the metro station and markets. Very comfortable stay. Look out for the chai cart just outside on the street, so good!
from Nagpur, India
Submitted on 01-06-2016
It is a beautiful experience visiting Pooja Palace one again. The ambience is awesome as always. The hospitality by every staff member makes us feel visiting here again. All types of food is great tastes and delicious .
from Greater Perth, Australia
Submitted on 05-06-2016
After travelling India, my expectations have been 'managed' regards expected service level. I cannot recommend the team at this hotel highly enough, from organising a courier so I can post stuff home to booking airport taxi, breakfast service, room service.. It's been top notch experience in service! Thanks guys!
from
Submitted on 10-06-2016
Highly recommended this hotel is great to stay they showed best hospitality in budget prices nice location comfortable near metro and near the market all together it was a great stay nice n polite staff with nice food will definitely attract the visitors ...made my stay more relaxed n comfortable
from
Submitted on 26-06-2016
I found Pooja Palace to be great. Amit, one of the managers, is very helpful, friendly, and he is able to communicate aptly in Hindustani and English that will put all at ease. I felt at home at the Pooja Palace, safe, comfortable, truly cared about. The room and amenities are clean, the air conditioners are great. The restaurant's cuisine is very tasty, healthy, and spicy. It is very pleasant to dine on the roof balcony. The rates are reasonable, the location is convenient, not being far ... Read more
from Bhubaneswar
Submitted on 27-06-2016
Hotel Pooja Palace is located at a best locality. Market is just outside. Although located in a hustling locality, its best to relax and eat. The food is tasty and the staff are courteous. The front office is always helpful and so are the stewards and the chef. Recommended if you like to stay in Karol Bagh.
from
Submitted on 05-08-2016
Stayed here one night as the last night of our intrepid travel tour of Nepal and India. First site of our room it looked dirty and the a/c pumped exhaust fumes into the room so had to be turned off in fear of gassing ourselves. Room service ordered and only half of what we asked for arrived. Toilet was leaking out of a pipe in the cistern pouring out on the floor. Reception called and a guy came, flushed the toilet a couple of times and said it was all fixed. It wasn't. Had to sleep with a jet e... Read more
from
Submitted on 08-08-2016
Thank you to the kind man behind the desk who allowed me to use his mobile phone to call my bank in the UK. You helped me so much! Nice hotel, clean rooms and helpful staff. The wifi is good in the rooms and room service is 24 hours and comes very quickly
from folkestone
Submitted on 22-08-2016
Underwhelming. However it was my first ever hotel in India so the culture shock has to be accounted for. The hotel is close to the Metro station which made it a very good choice for exploring the city. It is also next to the bustling (read: crazy/hectic) Karol Bagh market which is interesting but an acquired taste nonetheless. It's clean and bland. We didn't have breakfast in the restaurant but we heard from fellow travellers that it was ok. There were pigeons nesting outside our room, an inter... Read more
from
Submitted on 08-09-2016
Everything you need - comfy bed, clean shower/toilet and food/drink on hand.Also lots more that you might not need: laundry done within a couple of hours, advice, support and information from friendly, caring staff on how to get back to Blighty when all my stuff was stolen, use of computer, printer and phones when you need them.............. A safe family feel - feels good to get back to this hotel after a chaotic day in Delhi, feels like coming home
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