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Hilton New Delhi/Janakpuri hotel

Delhi, Delhi NCT, India (DEL)

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Based on 946 reviews
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Hilton New Delhi/Janakpuri hotel
Janakpuri District Centre Complex, New Delhi, NA India 110058

and By-The-Way Tea Lounge are now ready to welcome guests. Our latest introduction has been Zune, our Mughlai and Kashmiri speciality restaurant. Chynna Gold and Pomodoro our other speciality dining venues will open soon.The Hilton New Delhi/Janakpuri hotel, is located West of New Delhi, in the heart of the local trading and public sector community and Indira Gandhi International Airport and benefits from easy access to the main commercial, business and entertainment districts of Connaught Place and Gurgaon.All of our contemporary, air-conditioned Guest Rooms are between 33m to 44m and are some of the largest rooms in the city. We also offer luxurious 67m Suites. All of our accommodations feature high-speed internet access and luxury bathroom with rain shower. Executive Rooms and Suites also offer Executive Lounge access.Enjoy a range of culinary choices with 8 on-site bars and restaurants, such as the Italian Trattoria, Pomodoro and the all-day dining venue Twenty-9. The hotel features a grand ballroom, ideal for large social events and meetings, which is soundproofed and can be divided into 3 separate sections. We also feature 4 small meeting rooms and a modern Boardroom. Keep fit while you travel in our Fitness Center by Precor or spoil yourself with a treatment in our Urban Spa, which features a sauna, steam room and outdoor swimming pool.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 946 reviews
from San Bernardino, California
Submitted on 28-04-2016
We stayed here only two nites, great hotel, the only problem was the wi-fi connection, I kept calling reception asking for help to get connected, but they said there was a problem, but what made it amazing was that one of the employees in reception came up to my room and let me share his wi-fi, to me, that was so great!, to bad did not get his name. The hotel has two restaurants, one is the 29 we had daily brkfst buffet style, so much to choose from and awesome customer service.
from lawrence, ks
Submitted on 30-04-2016
Our flight schedule brought us to this hotel at 5:30am rather than 7:30pm the night before so we felt cheated of the comfort of the hotel. It was so nice & breakfast was so good. Room was clean and plenty of space. We enjoyed the time we did have! Highly recommend!
from Penang Island, Malaysia
Submitted on 08-05-2016
the service and ground handling is good, if not excellent. the room is spacious but need to request this and that on toiletry items which is not a norm. Anyway im impressed on the afternoon room-to-room service to ask me what stuff i may need.. nice followup. the breakfast spread is good, the indian cuisines served is tantalizing. i just wish that that the pastries is more fluffy and softer, all else is great.
from Barnala, India
Submitted on 10-05-2016
Featuring an outdoor swimming pool, a spa and wellness centre and a fitness centre, Piccadily Hotel New Delhi, a 5-star property offers six dining options.  The hotel offers facilities for differently abled guests. The shoppers can indulge at the shops in the hotel. A business centre, meeting and banquet space are available. Guests can approach the tour desk for sightseeing and currency exchange arrangements.  You can enjoy sweeping pool or city views from the rooms at Piccadily Hotel New De... Read more
from New Delhi, India
Submitted on 19-05-2016
I booked this place for a family dinner of 15 people. The food was good but there were conflicts between the hotel staff - the waiter staff blamed the cooks for not cooking well and the cooks blamed the waiter staff for not serving well. It becomes very embarrassing when we invite guests for dinner in a five-star facility but end up getting no service for the guests just because the restaurant staff was not supportive. I would think twice before going here again.
from delhi
Submitted on 01-06-2016
They need to invest in facility, though I am not regular to the place but people who are regular complained of deterioration. Restaurant staff are very hospitable and was are good. But hotel staff, especially room service, housekeeping and gym/pool staff are a different story. We were 6 families for one night for a get together. Clearly pool/gym staff were annoyed with kids around. When kids are trying to use pool next morning and it was not clean due to storm last night, their response was quit... Read more
from India
Submitted on 01-06-2016
Entrance has a lots of security. You can't take water or food from outside. You are bound to purchase expensive food and drink from hotel itself. No play area for kids. Tea sachets in the room are poorly selected flavours and are counted. If you want more you have to answer lots of questions to house keeping. Drawer in the room kept poping out on its own Overall not very good experience.
from London, United Kingdom
Submitted on 03-06-2016
I find the the Piccadily a decent hotel as long as you understand what you're getting. It's a nice, clean property, but definitely not luxurious. Breakfast was good and had a reasonable amount of variety. Check-in receptionists definitely need retraining however. They're not very attentive, have no concept of how queues work, and just generally lacking skills that you'd expect from even the most basic of hotels. Sort this out Piccadily, then would be a winner hotel in the budget - mid price cat... Read more
from Fair Lawn, New Jersey
Submitted on 04-06-2016
Stayed for two days. Room was clean and AC worked properly. Food was good and no complains to the servers. Registration to hotel takes too much time, need improvement. Hotel just next to metro station and has shopping malls from the both sides of the hotel. Neighborhood looks scary but safe, I walked everywhere without any problem. Have to pay for WiFi 300 r for 30 min. On the second day key from the room stop working and we had to make all way down to fix it. Bottom line not too bad.
Submitted on 06-06-2016
One of the best hotels in West Delhi, Piccadily Hotel has a nice buffet and the restaurants are pretty good. Even the interiors speak of premium quality. It is a cost-effective option for travellers...
from Toronto, Canada
Submitted on 17-06-2016
This hotel was much better when it was branded with a international brand Hilton but now it is a cheap property with high rates which are not worth the price. The staff was not trained and was not at all helping. The wifi was paid and the hotel took complete advantage of it and charged us too much unnecessary for the expensive net packs which we not taken also. Not a place to stay with the price they are charging.
from Nottinghamshire, United Kingdom
Submitted on 19-06-2016
Hi Holiday makers. I recently stayed at the piccadily hotel in Delhi. The lobby looks beautiful but thats all. The staff from the receptionists to the restaurants were awful. Extremely rude. On arrival there was no customer care or welcome. I went to the desk and told them I had a room booked. There was no response even though there was no que. I repeated this three times before I got checked in. I went to the restaurant. First meal after landing, and arriving at hotel! I paid for a buffet. T... Read more
Submitted on 20-06-2016
We stayed for 2 days in piccadily as this is our first time to choose this hotel and we didn't know what we are going to face in these two days my first impression on this hotel was lost immediately after every staff member i meet always ask about my room uneccesarily and stops and ask me about my room it is really frustating when you are paying so much amount of money to have a good weekend so you can relax but infact of that we have so much pain in our heads because of the staff and people in ... Read more
from Kolkata (Calcutta), India
Submitted on 22-06-2016
I had a satisfactory experience staying in this hotel for few nights. A nice hotel with clean air conditioned rooms. The place is decorated well and the food service was fair enough. The overall ambience of the hotel is wonderful to stay with families too.
from London, United Kingdom
Submitted on 22-06-2016
the Piccadily Hotel is nice and modern. the rooms are also very clean. the staff are very helpful and friendly nothing was too much trouble. the hotel is very grand and set out well. the bar was nice to have a drink and a chill, it has 4 restaurants although 3 only seem to be open, we went to the POMODORO restaurant on one night its an Italian cuisine, I know what your thinking Italian in India?! well it was my last night in India and all I had in two weeks was India food so I fancied a pizza an... Read more
from Noida, India
Submitted on 23-06-2016
The hotel is quite impressive and very cost efficient for the experience they offer. The staff is courteous, property good and they offer a wide array of options in the buffet. Rooms are well designed and clean. The lobby area is quite big for you to work or meet people. However, the front desk staff needs to improve. At times they aren't attentive enough or are caught on phone. Absolutely no one wants to be kept waiting at front desk waiting for a guy to end his call. Maybe they need more staff... Read more
from Newcastle, Australia
Submitted on 24-06-2016
The rooms need a total refurbish, & the pool area has pigeon crap all down the walls surrounding the pool area. The only hotel that charges for wifi & TV. The Staff were unfriendly, & the Manager did not reply to my email, which I find quite unprofessional. A very disappointing stay.
from New Delhi, India
Submitted on 24-06-2016
I visited this hotel for a business meeting. Property was good and we just had coffee/lemonade. We had about 2 hours of meeting. Overall services were good. Also, its nearby Metro station so easy to travel here.
Submitted on 28-06-2016
it is the best in all fields ! whether it is food or it is service or it is hotel rooms !they have very awesome staff ! food is always of very good quality and very welly cooked ! rooms too are very welly air conditioned . it is must vist with family or friends.
Submitted on 28-06-2016
So call star hotel ! Lobby is so beautiful as it is star rated hotel but when i got my room key i change more then 3 room ! In the end I got my room where i can survive for 2 days because I already pay online ! I was so sick and the housekeeping annoy me so badly many time even i put (Do not Disturb) card ! Then midnight i got damn sick and friend of mine came to gave medicine hotel staff never allow them to meet me .. They ask me to come down n meet them ! If i die also still hotel staff will ... Read more
from Mumbai (Bombay), India
Submitted on 06-07-2016
Its quiet a big hotel but service is weak. Reception staff is not trained properly and little arrogant.I had a bad experience with the hotel staff. I dont think to pay so much for the kind of service you get here. Surely next time I am not going to this hotel.
from New Delhi, India
Submitted on 07-07-2016
We go for a brunch in one of its Restaurent that is twenty nine. Why they put its name 29 but this is a good place for time pass with friends and family. Lot of choices in food. It is situated near lobby only . Pre Booking required. But we find very good Restaurent , little expensive but ultimately value for money.
from New Delhi, India
Submitted on 11-07-2016
Went to Piccadilly hotel as we went for a marriage reception held at this hotel. Firstly there is no clear indication for entry to the hotel at night and we reached the exit gate where we have to again take a U turn and through even a narrower lane we get inside. Also the snacks were not good. Infact the overall quality of food was not nice.
from Kathmandu, Nepal
Submitted on 12-07-2016
Arrogant front desk staffs. It lags in amenities. Is there class of budget five star hotel or what? Stinky water irritated skin. Broken toilet. The experience in all was not nice, how it could be when you are welcomed by arrogant front desk officers.
from Amritsar, India
Submitted on 14-07-2016
I stayed for a night in this hotel on a business visit in july 2016. room size is good amenities are average location is good with easy access to a shopping mall- if thats on your list. just a few metres away from the janakpuri metro station - the lifeline of New delhi. food is just awesome, truly of 5 star class. lobby is quote big. what i found a little strange was that the water in the washroom sink was salty still..overall a thumbs up.
from New Delhi, India
Submitted on 16-07-2016
i spend a one night in this hotel this hotel staff service is very good and food is very awesome and location is very good with easy access to a shopping mall. just a few metres away from the janakpuri metro station..
from Ludhiana, India
Submitted on 16-07-2016
I stayed with my wife in this Hotel on 13-07-2016. I am thankful to Mr. Mohit the front desk Guy for upgrading my room. The moment we Switched on the TV there was a message" NO BALANCE" in the set up box, I talked to the front desk, they told me that we are sending the technician. The technician came and took the set up box with the promise to replace. After half an hour he came with the new box. But this time the adopter was missing. Then he again went back to bring the same. But never came b... Read more
from Mumbai (Bombay), India
Submitted on 19-07-2016
Room is good. Double bed in good condition. TV with more than 30 channels is available. From my room I could see swimming pool. Complimentary tea or coffee cattle in room. Complimentary Four bottles of 250 mi Aqua sure bottles per day. Bathroom tub is available. Ac is effective. Hotel is in heart of city. Opposite Jankpuri Metro fly station.
Submitted on 20-07-2016
Well I am quite satisfied with the hotel.. As well with there rooms. The room was spacious, comfortable and having all necessaties as required. The service was prompt and the staff was decent, disciplined and well mannered too. Overall good experience here.
from Melbourne, Australia
Submitted on 25-07-2016
Wow!!!! Looks can be deceiving. From the front this looks like a great property. Large foyer and impressive looking entrance. However, the service was terrible, Internet was additional tithe room rate and extremely high price. The internet coverage was sporadic at best and I am relatively sure they turned it off at night! Common areas were extremely warm as air con turned off after hours. I ate in one night and that was enough!! Wouldn't recommend at all.
Submitted on 26-07-2016
As from the last visit i have realised these ppl are degrading their quality in all ways in terms of hospitality in terms of food offerings in terms of room hygiene and everythn the hotel has lost its charm and was d best when it was Hilton.. Not at all happy again with the services.. The room phones did not work asked severals tyms bt did not help ..
from Bengaluru (Bangalore), India
Submitted on 29-07-2016
It has a huge lobby and few conference halls, restaurant is nice with good food, guys speak English, check in takes time and there are enough couches in the huge reception there are three or four clusters and behind check in counter for waiting. There is a pool, gym and bar. Food is good and expensive at 5 star rates. One dish would be around rs.500 without taxes. Right next to Janakpuri west metro and a huge shopping mall. 16 km from T1 old airport and may be 18 km from T3. Very busy four way ... Read more
from New Delhi, India
Submitted on 30-07-2016
It was just an amazing moment to go there. It's luxurious building attract people as lion to the deer. It is little costly but it is the best. I can't explain its features from words only. I have gone there in April. from going inside to coming outside is the best experince of my life.
Submitted on 31-07-2016
The one and only attraction of this hotel is its Lobby it is beautiful as it is star rated hotel but other than that it got nothing to serve the guests, the staff doesn't know what hospitality is and that's the most annoying thing with them being in the hospitality business and not knowing anything about it at all , the room they gave us was so untidy that we got the feeling of entering into an dodgy hotel room the bed and wardrobes were making cracking noise bathtub had yellow stains tv was... Read more
from Bengaluru (Bangalore), India
Submitted on 01-08-2016
First of all, being a star hotel, you should not have ridiculous rules such as guest not allowed to the room and that we are not allowed to carry our own alcohol. I usually stay at the Hyatt and made a big mistake to just try out your hotel. Never have I heard the management at Hyatt having so many restrictions like a lodge hotel. Never again will I be staying at your hotel and will make sure to spread the word. The staff at your front end is also so under trained that they do not know how to t... Read more
Submitted on 02-08-2016
This might have been 5 stars about 20 years ago when they probably gave its last maintenance. Rooms are filthy, service is worthless, I would never stay there again. Worst experience.Ceiling with water damage, stained carpets, stained faucets & curtains. Yellow water coming out. No hot water at all. This hotel is disgusting.
from kanpur, India
Submitted on 04-08-2016
Hotel looks good and with ex Hilton should be really good. I booked it yesterday for mid August travel. Read reviews about security and restriction on carrying own stuff inside the hotel and not being able to hold meetings in room as guests are not allowed. Have just cancelled the booking today and would like to thank tripadvisor members from whose efforts a bad experience has been avoided. Had not checked the reviews earlier.
from Delhi
Submitted on 06-08-2016
The hotel of course, is clean, food is good, staff is friendly. However, they need to work on their bakery products. Guest are not allowed, this is little weird. they have changed their policies and I don't think these are customer friendly. All and all the hotel is good.
from Clevedon, United Kingdom
Submitted on 08-08-2016
Overall ok stay. Had 6 nights here as part of a package holiday. Staff were slow and not always willing to help. Breakfast was great as you had a wide choice of local but also international cuisine to choose from. Pool and gym were ok, the liner was coming off the bottom of the pool when we stayed there. Hamish and he manager were very helpful as we required 3 different train journeys which they sorted out for us over the phone and printed our tickets off at the hotel for us without charging a f... Read more