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Hilton New Delhi/Janakpuri hotel

Delhi, Delhi NCT, India (DEL)

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Based on 1011 reviews
Room & Rates

KING HILTON GUEST ROOM

33 SQM, FLOOR TO CEILING WINDOWS,PLASMA, TV,HSIA,ERGONOMIC CHAIR, RAINSHOWER
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KING HILTON DELUXE SUITE

67 SQM, SEPARATE LIVING ROOM, DINING AREA, PLASMA TV,HSIA, MARBLE BATHROOM WITH INSET TV
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KING HILTON EXECUTIVE ROOM

37 SQM,ACCESS TO EXECUTIVE LOUNGE,PLASMA TV, HSIA, ERGONOMIC CHAIR, RAINSHOWER
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KING EXECUTIVE PLUS ROOM

44 SQM,BRIGHT ROOM,ACCESS TO EXECUTIVE LOUNGE, PLASMA TV, HSIA, ERGONOMIC CHAIR, RAINSHOWER
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KING HILTON JUNIOR SUITE

44 SQM, ACCESS TO EXECUTIVE LOUNGE, PLASMA TV, HSIA, ERGONOMIC CHAIR, RAINSHOWER
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KING HILTON REGULAR ROOM

33 SQM, FLOOR TO CEILING WINDOWS,PLASMA, TV,HSIA,ERGONOMIC CHAIR, RAINSHOWER
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TWIN HILTON GUEST ROOM

33 SQM, FLOOR TO CEILING WINDOWS,PLASMA, TV,HSIA,ERGONOMIC CHAIR, RAINSHOWER
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TWIN HILTON EXECUTIVE ROOM

37 SQM,ACCESS TO EXECUTIVE LOUNGE,PLASMA TV, HSIA, ERGONOMIC CHAIR, RAINSHOWER
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TWIN HILTON REGULAR ROOM

33 SQM, FLOOR TO CEILING WINDOWS,PLASMA, TV,HSIA,ERGONOMIC CHAIR, RAINSHOWER
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Hilton New Delhi/Janakpuri hotel
Janakpuri District Centre Complex, New Delhi, NA India 110058

and By-The-Way Tea Lounge are now ready to welcome guests. Our latest introduction has been Zune, our Mughlai and Kashmiri speciality restaurant. Chynna Gold and Pomodoro our other speciality dining venues will open soon.The Hilton New Delhi/Janakpuri hotel, is located West of New Delhi, in the heart of the local trading and public sector community and Indira Gandhi International Airport and benefits from easy access to the main commercial, business and entertainment districts of Connaught Place and Gurgaon.All of our contemporary, air-conditioned Guest Rooms are between 33m≤ to 44m≤ and are some of the largest rooms in the city. We also offer luxurious 67m≤ Suites. All of our accommodations feature high-speed internet access and luxury bathroom with rain shower. Executive Rooms and Suites also offer Executive Lounge access.Enjoy a range of culinary choices with 8 on-site bars and restaurants, such as the Italian Trattoria, Pomodoro and the all-day dining venue Twenty-9. The hotel features a grand ballroom, ideal for large social events and meetings, which is soundproofed and can be divided into 3 separate sections. We also feature 4 small meeting rooms and a modern Boardroom. Keep fit while you travel in our Fitness Center by Precorģ or spoil yourself with a treatment in our Urban Spa, which features a sauna, steam room and outdoor swimming pool.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1011 reviews
from San Bernardino, California
Submitted on 28-04-2016
We stayed here only two nites, great hotel, the only problem was the wi-fi connection, I kept calling reception asking for help to get connected, but they said there was a problem, but what made it amazing was that one of the employees in reception came up to my room and let me share his wi-fi, to me, that was so great!, to bad did not get his name. The hotel has two restaurants, one is the 29 we had daily brkfst buffet style, so much to choose from and awesome customer service.
from lawrence, ks
Submitted on 30-04-2016
Our flight schedule brought us to this hotel at 5:30am rather than 7:30pm the night before so we felt cheated of the comfort of the hotel. It was so nice & breakfast was so good. Room was clean and plenty of space. We enjoyed the time we did have! Highly recommend!
from Penang Island, Malaysia
Submitted on 08-05-2016
the service and ground handling is good, if not excellent. the room is spacious but need to request this and that on toiletry items which is not a norm. Anyway im impressed on the afternoon room-to-room service to ask me what stuff i may need.. nice followup. the breakfast spread is good, the indian cuisines served is tantalizing. i just wish that that the pastries is more fluffy and softer, all else is great.
from Barnala, India
Submitted on 10-05-2016
Featuring an outdoor swimming pool, a spa and wellness centre and a fitness centre, Piccadily Hotel New Delhi, a 5-star property offers six dining options.  The hotel offers facilities for differently abled guests. The shoppers can indulge at the shops in the hotel. A business centre, meeting and banquet space are available. Guests can approach the tour desk for sightseeing and currency exchange arrangements.  You can enjoy sweeping pool or city views from the rooms at Piccadily Hotel New De... Read more
from New Delhi, India
Submitted on 19-05-2016
I booked this place for a family dinner of 15 people. The food was good but there were conflicts between the hotel staff - the waiter staff blamed the cooks for not cooking well and the cooks blamed the waiter staff for not serving well. It becomes very embarrassing when we invite guests for dinner in a five-star facility but end up getting no service for the guests just because the restaurant staff was not supportive. I would think twice before going here again.
from delhi
Submitted on 01-06-2016
They need to invest in facility, though I am not regular to the place but people who are regular complained of deterioration. Restaurant staff are very hospitable and was are good. But hotel staff, especially room service, housekeeping and gym/pool staff are a different story. We were 6 families for one night for a get together. Clearly pool/gym staff were annoyed with kids around. When kids are trying to use pool next morning and it was not clean due to storm last night, their response was quit... Read more
from India
Submitted on 01-06-2016
Entrance has a lots of security. You can't take water or food from outside. You are bound to purchase expensive food and drink from hotel itself. No play area for kids. Tea sachets in the room are poorly selected flavours and are counted. If you want more you have to answer lots of questions to house keeping. Drawer in the room kept poping out on its own Overall not very good experience.
from London, United Kingdom
Submitted on 03-06-2016
I find the the Piccadily a decent hotel as long as you understand what you're getting. It's a nice, clean property, but definitely not luxurious. Breakfast was good and had a reasonable amount of variety. Check-in receptionists definitely need retraining however. They're not very attentive, have no concept of how queues work, and just generally lacking skills that you'd expect from even the most basic of hotels. Sort this out Piccadily, then would be a winner hotel in the budget - mid price cat... Read more
from Fair Lawn, New Jersey
Submitted on 04-06-2016
Stayed for two days. Room was clean and AC worked properly. Food was good and no complains to the servers. Registration to hotel takes too much time, need improvement. Hotel just next to metro station and has shopping malls from the both sides of the hotel. Neighborhood looks scary but safe, I walked everywhere without any problem. Have to pay for WiFi 300 r for 30 min. On the second day key from the room stop working and we had to make all way down to fix it. Bottom line not too bad.
from
Submitted on 06-06-2016
One of the best hotels in West Delhi, Piccadily Hotel has a nice buffet and the restaurants are pretty good. Even the interiors speak of premium quality. It is a cost-effective option for travellers...
from Toronto, Canada
Submitted on 17-06-2016
This hotel was much better when it was branded with a international brand Hilton but now it is a cheap property with high rates which are not worth the price. The staff was not trained and was not at all helping. The wifi was paid and the hotel took complete advantage of it and charged us too much unnecessary for the expensive net packs which we not taken also. Not a place to stay with the price they are charging.
from Nottinghamshire, United Kingdom
Submitted on 19-06-2016
Hi Holiday makers. I recently stayed at the piccadily hotel in Delhi. The lobby looks beautiful but thats all. The staff from the receptionists to the restaurants were awful. Extremely rude. On arrival there was no customer care or welcome. I went to the desk and told them I had a room booked. There was no response even though there was no que. I repeated this three times before I got checked in. I went to the restaurant. First meal after landing, and arriving at hotel! I paid for a buffet. T... Read more
from
Submitted on 20-06-2016
We stayed for 2 days in piccadily as this is our first time to choose this hotel and we didn't know what we are going to face in these two days my first impression on this hotel was lost immediately after every staff member i meet always ask about my room uneccesarily and stops and ask me about my room it is really frustating when you are paying so much amount of money to have a good weekend so you can relax but infact of that we have so much pain in our heads because of the staff and people in ... Read more
from Kolkata (Calcutta), India
Submitted on 22-06-2016
I had a satisfactory experience staying in this hotel for few nights. A nice hotel with clean air conditioned rooms. The place is decorated well and the food service was fair enough. The overall ambience of the hotel is wonderful to stay with families too.
from London, United Kingdom
Submitted on 22-06-2016
the Piccadily Hotel is nice and modern. the rooms are also very clean. the staff are very helpful and friendly nothing was too much trouble. the hotel is very grand and set out well. the bar was nice to have a drink and a chill, it has 4 restaurants although 3 only seem to be open, we went to the POMODORO restaurant on one night its an Italian cuisine, I know what your thinking Italian in India?! well it was my last night in India and all I had in two weeks was India food so I fancied a pizza an... Read more
from Noida, India
Submitted on 23-06-2016
The hotel is quite impressive and very cost efficient for the experience they offer. The staff is courteous, property good and they offer a wide array of options in the buffet. Rooms are well designed and clean. The lobby area is quite big for you to work or meet people. However, the front desk staff needs to improve. At times they aren't attentive enough or are caught on phone. Absolutely no one wants to be kept waiting at front desk waiting for a guy to end his call. Maybe they need more staff... Read more
from Newcastle, Australia
Submitted on 24-06-2016
The rooms need a total refurbish, & the pool area has pigeon crap all down the walls surrounding the pool area. The only hotel that charges for wifi & TV. The Staff were unfriendly, & the Manager did not reply to my email, which I find quite unprofessional. A very disappointing stay.
from New Delhi, India
Submitted on 24-06-2016
I visited this hotel for a business meeting. Property was good and we just had coffee/lemonade. We had about 2 hours of meeting. Overall services were good. Also, its nearby Metro station so easy to travel here.
from
Submitted on 28-06-2016
it is the best in all fields ! whether it is food or it is service or it is hotel rooms !they have very awesome staff ! food is always of very good quality and very welly cooked ! rooms too are very welly air conditioned . it is must vist with family or friends.
from
Submitted on 28-06-2016
So call star hotel ! Lobby is so beautiful as it is star rated hotel but when i got my room key i change more then 3 room ! In the end I got my room where i can survive for 2 days because I already pay online ! I was so sick and the housekeeping annoy me so badly many time even i put (Do not Disturb) card ! Then midnight i got damn sick and friend of mine came to gave medicine hotel staff never allow them to meet me .. They ask me to come down n meet them ! If i die also still hotel staff will ... Read more
from Mumbai (Bombay), India
Submitted on 06-07-2016
Its quiet a big hotel but service is weak. Reception staff is not trained properly and little arrogant.I had a bad experience with the hotel staff. I dont think to pay so much for the kind of service you get here. Surely next time I am not going to this hotel.
from New Delhi, India
Submitted on 07-07-2016
We go for a brunch in one of its Restaurent that is twenty nine. Why they put its name 29 but this is a good place for time pass with friends and family. Lot of choices in food. It is situated near lobby only . Pre Booking required. But we find very good Restaurent , little expensive but ultimately value for money.
from New Delhi, India
Submitted on 11-07-2016
Went to Piccadilly hotel as we went for a marriage reception held at this hotel. Firstly there is no clear indication for entry to the hotel at night and we reached the exit gate where we have to again take a U turn and through even a narrower lane we get inside. Also the snacks were not good. Infact the overall quality of food was not nice.
from Kathmandu, Nepal
Submitted on 12-07-2016
Arrogant front desk staffs. It lags in amenities. Is there class of budget five star hotel or what? Stinky water irritated skin. Broken toilet. The experience in all was not nice, how it could be when you are welcomed by arrogant front desk officers.
from Amritsar, India
Submitted on 14-07-2016
I stayed for a night in this hotel on a business visit in july 2016. room size is good amenities are average location is good with easy access to a shopping mall- if thats on your list. just a few metres away from the janakpuri metro station - the lifeline of New delhi. food is just awesome, truly of 5 star class. lobby is quote big. what i found a little strange was that the water in the washroom sink was salty still..overall a thumbs up.
from New Delhi, India
Submitted on 16-07-2016
i spend a one night in this hotel this hotel staff service is very good and food is very awesome and location is very good with easy access to a shopping mall. just a few metres away from the janakpuri metro station..
from Ludhiana, India
Submitted on 16-07-2016
I stayed with my wife in this Hotel on 13-07-2016. I am thankful to Mr. Mohit the front desk Guy for upgrading my room. The moment we Switched on the TV there was a message" NO BALANCE" in the set up box, I talked to the front desk, they told me that we are sending the technician. The technician came and took the set up box with the promise to replace. After half an hour he came with the new box. But this time the adopter was missing. Then he again went back to bring the same. But never came b... Read more
from Mumbai (Bombay), India
Submitted on 19-07-2016
Room is good. Double bed in good condition. TV with more than 30 channels is available. From my room I could see swimming pool. Complimentary tea or coffee cattle in room. Complimentary Four bottles of 250 mi Aqua sure bottles per day. Bathroom tub is available. Ac is effective. Hotel is in heart of city. Opposite Jankpuri Metro fly station.
from
Submitted on 20-07-2016
Well I am quite satisfied with the hotel.. As well with there rooms. The room was spacious, comfortable and having all necessaties as required. The service was prompt and the staff was decent, disciplined and well mannered too. Overall good experience here.
from Melbourne, Australia
Submitted on 25-07-2016
Wow!!!! Looks can be deceiving. From the front this looks like a great property. Large foyer and impressive looking entrance. However, the service was terrible, Internet was additional tithe room rate and extremely high price. The internet coverage was sporadic at best and I am relatively sure they turned it off at night! Common areas were extremely warm as air con turned off after hours. I ate in one night and that was enough!! Wouldn't recommend at all.
from
Submitted on 26-07-2016
As from the last visit i have realised these ppl are degrading their quality in all ways in terms of hospitality in terms of food offerings in terms of room hygiene and everythn the hotel has lost its charm and was d best when it was Hilton.. Not at all happy again with the services.. The room phones did not work asked severals tyms bt did not help ..
from Bengaluru (Bangalore), India
Submitted on 29-07-2016
It has a huge lobby and few conference halls, restaurant is nice with good food, guys speak English, check in takes time and there are enough couches in the huge reception there are three or four clusters and behind check in counter for waiting. There is a pool, gym and bar. Food is good and expensive at 5 star rates. One dish would be around rs.500 without taxes. Right next to Janakpuri west metro and a huge shopping mall. 16 km from T1 old airport and may be 18 km from T3. Very busy four way ... Read more
from New Delhi, India
Submitted on 30-07-2016
It was just an amazing moment to go there. It's luxurious building attract people as lion to the deer. It is little costly but it is the best. I can't explain its features from words only. I have gone there in April. from going inside to coming outside is the best experince of my life.
from
Submitted on 31-07-2016
The one and only attraction of this hotel is its Lobby it is beautiful as it is star rated hotel but other than that it got nothing to serve the guests, the staff doesn't know what hospitality is and that's the most annoying thing with them being in the hospitality business and not knowing anything about it at all , the room they gave us was so untidy that we got the feeling of entering into an dodgy hotel room the bed and wardrobes were making cracking noise bathtub had yellow stains tv was... Read more
from Bengaluru (Bangalore), India
Submitted on 01-08-2016
First of all, being a star hotel, you should not have ridiculous rules such as guest not allowed to the room and that we are not allowed to carry our own alcohol. I usually stay at the Hyatt and made a big mistake to just try out your hotel. Never have I heard the management at Hyatt having so many restrictions like a lodge hotel. Never again will I be staying at your hotel and will make sure to spread the word. The staff at your front end is also so under trained that they do not know how to t... Read more
from
Submitted on 02-08-2016
This might have been 5 stars about 20 years ago when they probably gave its last maintenance. Rooms are filthy, service is worthless, I would never stay there again. Worst experience.Ceiling with water damage, stained carpets, stained faucets & curtains. Yellow water coming out. No hot water at all. This hotel is disgusting.
from kanpur, India
Submitted on 04-08-2016
Hotel looks good and with ex Hilton should be really good. I booked it yesterday for mid August travel. Read reviews about security and restriction on carrying own stuff inside the hotel and not being able to hold meetings in room as guests are not allowed. Have just cancelled the booking today and would like to thank tripadvisor members from whose efforts a bad experience has been avoided. Had not checked the reviews earlier.
from Delhi
Submitted on 06-08-2016
The hotel of course, is clean, food is good, staff is friendly. However, they need to work on their bakery products. Guest are not allowed, this is little weird. they have changed their policies and I don't think these are customer friendly. All and all the hotel is good.
from Clevedon, United Kingdom
Submitted on 08-08-2016
Overall ok stay. Had 6 nights here as part of a package holiday. Staff were slow and not always willing to help. Breakfast was great as you had a wide choice of local but also international cuisine to choose from. Pool and gym were ok, the liner was coming off the bottom of the pool when we stayed there. Hamish and he manager were very helpful as we required 3 different train journeys which they sorted out for us over the phone and printed our tickets off at the hotel for us without charging a f... Read more
from Bengaluru (Bangalore), India
Submitted on 30-08-2016
Stayed for 1 night at the hotel earlier this month. The hotel is centrally located with the Metro station just outside the gate, a mini mall with shoppers stop, croma, haldiram,etc on one side & a shopping centre along with a Inox multiplex on the other side. So full marks for a good central location with easy walking distance access to all requirements. About the hotel, decent hotel, the rooms are well maintained, spacious & value for money. The breakfast spread was good, food was tasty & varie... Read more
from
Submitted on 31-08-2016
Good place for conference , business meeting and very approachable for West Delhi people and located near metro station. Good staff and food servers nicely. You can also stay here. Rooms over here are good and staff is also very friendly.
from Bengaluru (Bangalore), India
Submitted on 04-09-2016
Easy accessible from each corner of the city. World class service, nice food. Clean, hygienic rooms. Very comfortable stay, ambience is too good. Nice place to stay and value for money according to the services they providing.
from Vancouver, Canada
Submitted on 06-09-2016
We had booked three rooms about four months before coming to Delhi. We had specified non-smoking rooms as two of our party have asthma and another has allergies. Immediately on entering our rooms two of the rooms smelled smoky and the other one smelled strongly like the chemical used to deodorize smoked-in rooms. We went and asked to be moved as non-smoking was clearly shown on our reservation papers. We also said we were frustrated that we were put into smoking rooms despite what our reservat... Read more
from
Submitted on 06-09-2016
When u are bored of staying at normal hotels go to the classy hotel piccadily where u will feel king alike feeling everything there is well managed with a swimming pool and gym too with a great buffet
from
Submitted on 10-09-2016
Just amazing first class hotel with all the amenities. The room was very comfortable and charming and our reservation included breakfast was very good.All staff members was very cooperative n friendly .& special thanks to Mr. Jaspinder Singh for giving us the best room & nic buffet suggestion for the dinner.
from Pune, India
Submitted on 13-09-2016
This must be my fourth stay at Piccadily and I had very similar experiences each time. The front-desk staff wouldn't even acknowledge someone waiting at the desk. Somehow they always seemed inexperienced, flimsy, unprofessional and incapable. Each time I had to wait over 30 minutes to check-in (even with prior booking and online payment) and these guys always seemed overworked with their heads glued to their computer screen and files to even look up. And their phone constantly seem to keep ringi... Read more
from Mumbil, Australia
Submitted on 14-09-2016
I am staying in this hotel for last two years. Although the rooms and corridors needs a serious refurbishment, but the treatment at front desk was always welcoming. I would really appreciate Sandeep Bist for his courteous and professional behavior. He has always been very kind and helpful. During my visit to piccadily last week, I found a drastic change in the behavior of reception staff. Nobody feels your presence and it becomes worst when the staff just ignores you even after realizing. The ... Read more
from Bengaluru (Bangalore), India
Submitted on 17-09-2016
Stayed for 3 nights this month. My views are as below; 1. Check in and reception- Late and slow. Average reception staff 2. Rooms- big, but AC is terrible. Many Delhi hotels manipulate AC's to save electricity bills and this hotel is one of them. Rooms are spacious and good. 3. Internet- PAID. This is a bad letdown. Even OYO rooms offers complimentary wifi now days and its indeed a nasty thing to pay for internet in this modern era 4. Food- We stayed for 4 days & believe me- 90% of the same ... Read more
from Jalandhar, India
Submitted on 20-09-2016
Good location and beautiful property in West Delhi. Stayed for 2 nights, reception staff was very helpful for all the queries. F&B staff in 29 was polite and very professional. Really had good time and would love to comeback. Would recommend this property to other friends as well. Thanks Picaddily team for making me feel like home away from home. Metro station is next door and and three malls available near by to enjoy evening and shopping
from
Submitted on 21-09-2016
I have visited Cafe 29 several times, always find great hospitality by waiting staff. This time i been there with my family to celebrate my daughter's birthday. And we are glad to been there as usual with great services and good food. I would like to extend my speacial thanks to Vinay for making a memorable birthday celebration.
from New South Wales, Australia
Submitted on 21-09-2016
that was my third stay in this hotel. each and every time I experienced good service. front desk and F&B staff is very helpful. above expectation, Highly recommend for those who wants to have a peaceful stay with luxury.
from
Submitted on 21-09-2016
Piccadilly is a beautiful hotel and especially lobby is very beautiful. We had our family dinner in zune and entire family enjoyed the service and food. Their dhaba meat curry and fish amritsari are really delicious .Staff is courteous and very helpful. Gazal singers need to be little low in volume. Rest we had a wonderful evening
from Fredericksburg, Virginia
Submitted on 23-09-2016
Water never got warm enough to take a decent shower. Shower water would flood the bathroom because there was no shower door just a glass partition and no drain on the floor. Room had a mold and mildew smell and sheets felt clammy. My friend found a tick on her pillow. Bathroom sink left a little to be desired as the faucet was rather nasty looking. Don't think this is a great hotel but not the worst either. No complimentary wi-fi.
from
Submitted on 25-09-2016
Piccadily is one of our most visited hotel for our family gathrings. Few days back we visited one of its restaurant Zune and as always the food was excelent. People are so freindly that we never realize that we are away from home.. music is awsome and people like pankaj and deepak pamper us really well.. i wish them luck for future..
from Bengaluru (Bangalore), India
Submitted on 25-09-2016
The hotel is centrally located and offers good value for the price they charge. The rooms were good, clean and comfortable. The stay was comfortable, apart from an extremely slow check-in process (2 hrs) and a slow check-out. I also had to change rooms due to a non-functional ac. It is a testament to the service and the quality of the room that despite this, the hotel gets a positive review. The food is good but a bit over-priced.
from
Submitted on 26-09-2016
Excellent staff who go overboard to ensure your comfort and needs. Front desk staff are very friendly, professional and resourceful. They aptly compensated for the shortcomings of the provided amenities. The lobby is very comfortable with a calm ambiance.
from
Submitted on 29-09-2016
Old property pathetic bathroom fixtures hotel needs to have decalcifier for water supply hopelessly bad in room dining They the 1 1/2 hrs for one sandwich had to change my cards key tree times in two days
from New Delhi, India
Submitted on 29-09-2016
Supportive and helping staff ,specifically Mr. Naveen & Mr. Mahesh Pandey from operations helped a lot. Early service in banquets. Good quality food and other services.Walking distance from metro station.
from India
Submitted on 30-09-2016
Worst stay ever in Delhi , poor service and management , waited for drinking water for 2 hours , u can imagine staff capability . Poor food quality , third grade spa . Tv not working , towel lived their life . Purely didn't recommended
from
Submitted on 03-10-2016
Very nice and awessam hotel and a beutiful luxury hotel it is very nice and the food is also very very nice there and the rooms are clean and neat and service is very good such a beutiful hotel i never seen great.
from
Submitted on 09-10-2016
If our experiences are the norm for this hotel then booking a stay could be a gamble. This is one of those hotels where you feel the management have lost their way on focusing on a great customer experience. The hotel on the surface is pleasant enough, I wouldn't say 5 star, it's dated and the rooms are in need of a refresh. However on the whole the staff are friendly and it provides a good base for a few days of exploring Delhi. The problem occurs when management place increasing profit over t... Read more
from Lichfield, United Kingdom
Submitted on 09-10-2016
Nice lobby. Rooms were fine and reasonably clean. Food ok. Service rubbish. Wake up call booked but didn't happen. Receptionist could not give me an exchange rate for sterling never mind change any money. Also seemed incapable of booking a taxi for me and giving me some idea of what price to expect. Not a very nice area outside and there seemed to be a lot of security.
from Hayes, United Kingdom
Submitted on 09-10-2016
Unfortunately this hotel states it is a five star however operates as a 3/4 star, no complementary WIFI??? The breakfast was not a good quantity continental breakfast! Not very clean in bathrooms.... cheap.. Had good spa and massage.
from Chandigarh, India
Submitted on 12-10-2016
I have visited this hotel 3-4 times , biggest attraction of this hotel is lobby and location at janakpuri district center location.room are good neat and clean, they do not give complimentary wi fi .food spread is big, biggest attraction is gol guppas
from
Submitted on 14-10-2016
Hi Piccadily is a nice hotel but service is slow. Overall i would give 4 stars out of 5 stars. Arvind kumar, he is part of the house keeping. His work is really neat and clean. He fixes the bed nicely and he is confident about his work. Thanks Monu Garg
from Guadalajara
Submitted on 16-10-2016
Gran hotel, gran estancia, excelentes habitaciones, muy buen servicio y calidad del todo el staff, camas cómodas, muy buenas vistas, el lugar es bello. La comida nos impresionó, excelente calidad y sabor, más allá de lo que refieren como "comida internacional" el restaurante en verdad ofrece comida internacional. Si volviera a Delhi definitivo repetiría. Por supuesto que lo recomiendo. // Great place, great stay, excelent rooms, really good service and quality of the staff, since the secur... Read more
from Leicester, United Kingdom
Submitted on 18-10-2016
Hotel had a wonderful ambiance, staff members were very pleasant in particular Arvind Kumar from housekeeping was very helpful. Breakfast was wholesome. Hotel could do with updating/ refurbishing rooms though. Also the WIFI should be included in the tarrif.
from Mumbai
Submitted on 20-10-2016
Stayed there in the month of Sep 2016. We stayed for 3 nights. Room was good. Limited option in breakfast. Also every evening when We tried to open the room the key was not working and had to wait in lobby for 10-15 mins each time in the evening. No one was bothered to look into the same. It was too hot in the lobby. No wifi was provided.
from Harlow, United Kingdom
Submitted on 21-10-2016
Booked this hotel for a family stay to kick start the beginning of our trip. Booked via booking.com so assumed that our rooms would be ready on arrival especially after travelling for 15hrs. Big mistake. We were kept waiting for 1.5hrs with no explanations and then after badgering a duty manager we finally got our room only to discover that our room was filthy. The bathroom was smelly, dirty, and had mould on the shower head. Once again back down to reception to be room moved. Finally managed to... Read more
from New Delhi, India
Submitted on 22-10-2016
Amazing is the word i can use for this hotel....i had organised a birthday party of my son at zune restaurant and it was a fantabulous experience....delicious food...suberb service....suberb ambiance....overall it was a very good experience....special mention Mr. Karan pal (manager) and his colleagues who had given best of experience to cherish whole life...keep up the good work....best of luck
from Ahmedabad, India
Submitted on 26-10-2016
Hey Guys !! I am back.. Well what can i say about this hotel. I have not visited this side of delhi whenever i travel here. But trust me this is one of the best hotels that i have ever stayed in delhi. Not that New Delhi does not have many other good hotels. But personally this was my best experience so far. The Rooms, the services, the cleanliness, etc. in fact everything according to me was perfect over here. When you are out for a short trip to delhi dont forget to connect with these guys ... Read more
from
Submitted on 26-10-2016
Stayed here with 5 people, 2 rooms for 8 nights. When we arrived (after calling and emailing several times to verify that we would be coming late) the toilet in one of the rooms was leaking, neither refrigerator worked (only one was replaced with another non-functional refrigerator,) both rooms smelled like mold, and one safe didn't work. We were assured that we would get two hours of internet free for two devices each day when we booked, but the hotel staff denied this. Air conditioners in b... Read more
from
Submitted on 27-10-2016
This place was earlier Hilton Group of Hotels and I must say that this place has never been upto the 5 star mark. The hotel is nice but not of the five-star level. Rooms are also great and the poolside is an attraction. Restaurants are pretty nice and serve some of the best cuisines. Definitely a good stay if you don't expect the 5-star quality but surely an upward of a 3-star.
from Leeds, United Kingdom
Submitted on 30-10-2016
This is a 5 star hotel and certainly does not deserve the stars. The check in process took over an hour and the porter would not take our luggage up until he saw that we were all in our rooms - purely to collect tips! The hotel exterior is fine. The hotel foyer is great. The rooms are alright but not great! The breakfast restaurant is far from quality and service is non existent! The lack of finding a tea-spoon in this establishment leaves a bitter taste - pour your coffee, add your sugar and... Read more
from
Submitted on 02-11-2016
I went there with my friends. Good food with great service. The food was authentic and delightful...... Ice ambiance inside the premises. They definitely know how to do it! Must visit after friday work with friends and family.
from
Submitted on 03-11-2016
This is the worst hotel i visited,i have been visited to around 10 (4 star,5 stars.category hotels )in last one year but this piccadaly is just for name sake 5 star,this does not deserve any star..at the time of check in there process was so poor and they do not give any facility like of 4 star or 5 star..there food is extra expensive and not at all worth.we juz stay there for 1 night but it was difficult to.stay there for a hour.we were so late that night due to some work and wanted to order so... Read more
from
Submitted on 05-11-2016
I stayed hotel piccadily. it was excellent business trip. Hotel staff very friendly and food was good. room was very clean. Easy access to delhi metro. Neighbouring places are malls and beverages availability is there. Srinivasan GB
from Bath, United Kingdom
Submitted on 09-11-2016
I am currently at the hotel for the last night of my On The Go Tour of India having stated my first nigh here 2 weeks ago. Both rooms were spacious with kettle for making hot drinks, easy chairs and a perfectly adequate bathroom with bath and overhead shower. The linen and room is clean and we were able to check in earlier than normal. The food is excellent with so much choice and well presented. By Indian standards this is a 5 star hotel with working a/c so I have no complaints.
from New Delhi, India
Submitted on 13-11-2016
We hosted my grandparents' 50th wedding anniversary celebrations at Piccadily. The banquets were brilliant and the service offered was top notch. Everyone appreciated the food quality and how it was a celebratory yet elegant atmosphere.
from Hertfordshire
Submitted on 14-11-2016
The positives: The lobby is large and impressive, the staff are generally friendly and welcoming. The rooms are large and well equipped (Kettle, safe, TV, seating etc.). The breakfast is plentiful and as long as its not a holiday then eggs are cooked on request. The negatives: The whole hotel is slightly run down and in desperate need for a refurb, or at least a repaint. The bathrooms whilst large were mouldy and the glass window (yes window) between the bathroom and bedroom was never cleane... Read more
from North Potomac, Maryland
Submitted on 18-11-2016
Rooms, service , lobby are good and excellent location. WE again thank to management for having excellent front staff specially Kuldeep Kaur and Ravindfer and others. This is reasonably price for Location. Staff helped us in setting up interest and provided guidance,shopping ,Business etc..
from Delhi
Submitted on 18-11-2016
The property boasts of a star reputation. We had been to the place to attend the function hosted by our friends. The snacks were totally cold. Even the taste lacked the punch. Later the dinner too was found to be barely warm / cold.
from Ahmedabad, India
Submitted on 19-11-2016
My stay at Piccadily Hotel at New Delhi was total value of money, Property of hotel was beautiful from outside look and interior too, easy booking process made me reliable i get booked room as per our need, staff were very impressive at their work they were always ready to help and attentive their work i found, rooms were specious with all basic facilities total accommodation provided by management, peaceful atmosphere relaxing sleeping quality of beds impressed me lot this was best stay for me ... Read more
from Chester, United Kingdom
Submitted on 20-11-2016
well, this was the first stop on our tour of India. We were a bit shocked to find such an impressive hotel in the middle of all the smog and dirt from the city, and the security on the gates. nothing was too much trouble for any of the staff, we had a wake up call on time and as we were going out before breakfast had a breakfast to go with. the hotel had 3 restaurants, an Italian a Chinese and of course an Indian one, which we ate at. Everything was very nice indeed. The only downside, which... Read more
from
Submitted on 21-11-2016
So we had a marriage function planned over for 2 days in Hotel Piccadily and trust me that was the worst decision we took to plan in this hotel Hotel claims to be a 5 star, but I believe this hotel doesn't deserves to get even a 1 star We booked 20 Rooms six months prior to the wedding date and on the date where all our guests were supposed to check in, they said they don't have the sufficient rooms to accommodate our guests After tons of arguments, fights, they released 6-7 rooms initially a... Read more
from England, United Kingdom
Submitted on 21-11-2016
Stay away from hotel restaurant they charge AA Rosette prices for buffet weather spoon food, rip off! Pool had pigeon crap floating in it. hotel needs a complete face lift in side and out, rooms are 5/10. Over priced. near very busy road pollution is bad. Great Mero links threw city.
from Kuala Lumpur
Submitted on 26-11-2016
The moment we entered the lobby, we were all like amazed and expecting the rooms to be awesome too. Well, not really. The rooms looked old, furniture looked worn out and carpet was not clean. The elevator was problematic. Sometimes, it didn't stop at our floors. Food was good and delicious. Choices were enough.
from
Submitted on 26-11-2016
The hotel is located just outside the janakpuri west metro station on the blue line. It has good service and the food was also good, Nothing great here. Can be visited occasionally as not much options are available in the area.
from New Delhi, India
Submitted on 26-11-2016
The hotel is nice with good ambiance. It has great good. It's major plus point is its connectivity to metro which helps to beat the traffic.it is centrally located. Idel for a lovely evening. A nice parking space is also a plus point.
from Mumbai
Submitted on 27-11-2016
I don't know where to start but I regret that we booked the hotel for the 1st time ever. Their ideologies of Hospitality are lightyears away from that you would find in the most simple and common hotels around the world. I'm a frequent traveller and hold Gold / Platinum level Loyalty Cards in over 5 International Hotels (Group). Rude Staff, Awaiting a chance to Manipulate their way through to your wallet... UNDOUBTEDLY they are programmed to do that.. Unheard and idiotic rules /regulations w... Read more
from
Submitted on 29-11-2016
We were due to land in Delhi at 3 am and so not wanting to wait until a 2 pm check in booked a last minute 4 star hotel the night before so we could go to bed as soon as we landed. We were very disappointed with the hotel. The public areas look impressive, large spacious lobby and generous swimming pool. We were "upgraded" and truely, would have hated to see the room we were meant to have. The entire hallway to the room was shabby, stained carpet, varnish missing off woodwork and plaster chipped... Read more
from UK
Submitted on 29-11-2016
I stayed at Piccadilly for five nights. Great value for money. Good location not too far away from the airport. Beautiful, Clean and comfortable hotel. Impressed with great service. Buffet breakfast was amazing. Great choice of various cuisines. I had treatment at the spa. Pooja the therapist was great. Very experienced. Special thanks to Hardeep for going out of his way for making my stay memorable and helping me with purchase Indian Sweets. There was couple of small issues during my stay. They... Read more
from
Submitted on 30-11-2016
I don't like to write negative reviews, but I do think this hotel is one you need to avoid, and everyone needs to know. We were booked here for an entire week (a group of 5 people booked in 3 rooms) and right when we arrived, it started off bad when they had us checking out three days before our scheduled time to leave. Luckily, that was taken care of by our host in India, pretty quickly (a friend of ours who was helping us out). Out of the three of us, one room had hair in the bed (not theirs, ... Read more
from
Submitted on 01-12-2016
This hotel was the absolute worse! Just as in previous reviews it reeks of mildew throughout the halls and rooms and the Bathroom is full of Mold. The fixtures in the bathroom has caked in lime. It is obvious they rarely clean. The ONLY place that appeared to be clean was the SPA,which (let me tell you while the ONLY good experience turned into a nightmare when everyone's bill had random charges from the spa, even if they didnt go ---- I will address later in this post). Now speaking on the ... Read more
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