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Waterstones Hotel

Mumbai, Maharashtra, India (BOM)

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Hotel Specials
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Based on 475 reviews
Room & Rates
Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds

1 Full Bed and 2 Twin Beds
398-sq-foot (37-sq-meter) room with city views

Club Level - Club Lounge access
Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Weekend single

Weekend single

1 Twin Bed
400-sq-foot (37-sq-meter) room with city views

Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Boutique Single Room

1 Twin Bed
Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Boutique Single Room

1 Twin Bed
Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Boutique Single Room

1 Twin Bed
Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Boutique Single (Club Access Mon – Thurs Only)

Boutique Single (Club Access Mon – Thurs Only)

1 Twin Bed
400-sq-foot (37-sq-meter) room with city views

Club Level - Club Lounge access
Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Premier Room

Premier Room

1 King Bed
470 sq feet (44 sq meters)

Club Level - Club Lounge access
Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Boutique Single Room

1 Twin Bed
250 sq feet (23.22 sq meters)

Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Boutique Double (Club Access Mon – Thurs Only)

Boutique Double (Club Access Mon – Thurs Only)

1 Full Bed and 2 Twin Beds
400-sq-foot (37-sq-meter) room with city views

Club Level - Club Lounge access
Layout - Dining area and sitting area
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
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Suite, 1 King Bed

Suite, 1 King Bed

1 King Bed
1100-sq-foot (102-sq-meter) room with city views

Club Level - Club Lounge access
Layout - Dining area and sitting area
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, DVD player
Food & Drink - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Sofa bed, phone, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Waterstones Hotel
Off International Airport Approach Road Marol, Andheri - East, Mumbai, India 400059

Rooms
Make yourself at home in one of the 99 individually decorated guestrooms, featuring minibars and DVD players. 42-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Treat yourself with body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor tennis court, and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: INR 600 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): INR 750 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: INR 650 per night (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: INR 650 per night (rates may vary)
  • Airport shuttle fee: INR 750 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Barbecue Grills
  • Beauty Shop/Salon
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 475 reviews
from Adelaide, Australia
Submitted on 04-05-2016
My sister and I stayed here for one week after travelling all around India. It was the perfect end to our trip. Room service menu and restaurants around the facility offered everything we could think of to eat and prices were not bad considered the quality and quantity. "The Waterstones Club" was an absolute oasis and was exactly what we needed unwind and feel like we were on a true holiday. All staff was very polite, friendly and helpful. Would highly recommend to anyone looking for a pe... Read more
from Mumbai (Bombay), India
Submitted on 07-05-2016
This hotel is located in a silent lane off sahar intnl airport which makes it quite difficult to locate.As soon as you enter you'll be amazed to see the beautiful grand entrance and the interiors are well designed.I happen to check in here because I went for dinner at All Stir Fry which is located right inside this Hotel so I just happen to check the hotel as well.I couldnt get a chance to stay here but looking at the property on can easily say that its a must try at least once.I would surely go... Read more
from New Delhi, India
Submitted on 08-05-2016
Am not sure but I think this hotel was earlier known as Gordon House. But any ways it's a great hotel. Just close to the airport, the hotel impresses me with the security and the rooms of all! Great catchy rooms with modern amenities. It's more of a boutique-business combo kind of place. Good facilities. The restaurant that serves breakfast is good. Food is tasty. Room services including house keeping is prompt. The toilets are extra cosy to snuggle up in the tub with your partner!
from Hamburg, Germany
Submitted on 09-05-2016
Room very very good Service also good all TOP food was also very nice car service good, very good location and friendly stuff good for familiys ( Suite) In the suite (ROOM 412 ) you have a small kitchen 2 bathrooms and 1 big sleeping room with TV still a big living with TV
from
Submitted on 17-05-2016
It was a very comfortable and pleasant stay. Each floor had a theme like the 4th floor was fite theme. The entire staff was very polite and welcomimg. Room service and other facilities was very good. Swimming pool was also very nice. In all a very good and relaxing experience as we were travelling abraod took a day's break at bom.
from Jaipur, India
Submitted on 27-05-2016
A fantastic place to stay and environment of the place with carpeting of landscaping done in the hotel is awesome to view.... Club house, pool side, charcoal pit is wonderful area to arrange the small get together....
from
Submitted on 03-06-2016
On checking in was informed I had no access to the hotel facilities and I'd have to pay extra for this. Had a deep tissue massage but had to pay for water afterwards. Tried to get a haircut but the hairdresser had gone missing. Hotel dropped me at the wrong airport and I nearly missed my flight. Don't stay here, disappointing and over priced. Can't believe you have to pay extra for the facilities. Stay at the Taj lands end, high quality value for money. Waterstones is overpriced and not a good... Read more
from Hong Kong, China
Submitted on 06-06-2016
Spots bar is common but have you ever stayed in a hotel which is sporty? If u are in fitness or finish your office by 6 so that you can indulge in a little bit of physical exercise then waterstones hotel is a haven Unconventional pool longer than two Olympic size pools (yes) , gym which is more than functional for hotel , great spa ,badminton courts two ( yes). TT , pool , kids area. You can seriously train here for even a competition They have decent rooms , restaurants , convenient locatio... Read more
from Lima, Peru
Submitted on 15-06-2016
Where to begin..............one of the best hotel experiences I have ever had. I had an extended business stay at the Waterstones, and after 3 weeks there, I did not want to leave. The staff was extremely friendly and helpful.........genuinely so. The rooms were not big, but very clean and very comfortable. The restaurants (4 of them) were all top notch and all service staff were eager to make the dining experience the best possible one. The pool and recreation area were beyond compare........ Read more
from Muscat, Oman
Submitted on 22-06-2016
The Hotel is located just couple of minutes from the airport, so its great if you are in Mumbai for just a days visit. All the staff members were very helpful, quick and always had a smile to assist. The Morning Breakfast was sumptuous and made my day. The hotel does not offer free WIFI, They need to review their policy on offering such services as many of the guest are in Mumbai for business. I would give 8 out of ten, as I see a lot of scope to improve.
from Diu, Daman and Diu, India
Submitted on 29-06-2016
Near to Mumbai international Airport .Good place for business traveler Rooms are specially design to keep in mind the need of business traveler . Neat & clean specious room with work station . supportive staff , breakfast layout was excellent with good service staff . Only draw back if you are there on week end you are not allowed to use swimming pool or other recreational facilities .
from Pune, India
Submitted on 01-07-2016
I had a nice stay at this Hotel. While leaving in the morning, I did not had time to eat breakfast but still you packed fruits for me and insisted to take the same, it touched me and that was a nice gesture from your side. Thanks a lot for your kind hospitality.
from
Submitted on 03-07-2016
I was staying here from 29th June to 1st Jul. The property is very close to international airport. The place looks classy from the outside. Overall the staff are quite courteous. I happened to stay on the "Glacier Floor". The room was decent and had all the standard amenities. But having stayed in quite a few 5 star properties before, I must say there was no wow factor about it. But I think the biggest draw here is the clubhouse. They have got a phenomenally large swimming pool which is quite s... Read more
from Lucknow, India
Submitted on 09-07-2016
Initial impression was very good as i was being picked up from airport by decent driver in bmw car. Upon arrival in hotel ,it looked bit congested. Reception was on 2nd floor. I stayed in 606 but i wasn't happy with the room. Reason being the floor which was of glass type. So as soon as you lower the temp down to 25 degrees in room, condensation starts on the floor as being of glass. Slippery floor is not a good option unless u wish to have some injury while ur stay. If you keep temp below 20, e... Read more
from Navi Mumbai, India
Submitted on 14-07-2016
Went to this hotel for a workshop from work. Nice hotel. Was extremely disappointed with lunch option for veg people. Slightly in the interior so found difficulty in finding the location. Over all nice hotel but for food I will rate it poor.
from New Delhi, India
Submitted on 14-07-2016
Good place to stay but this time there was lot of confusion at the time of checkin. The room that was confirmed for us was given to someone else and they tried to palm off the worst room to us. After making a noise they gave us the original room....why do this ? highly unprofessional ....
from
Submitted on 15-07-2016
Avoid if you have any other option. I had the worst experience ever of a hotel here. Early in the morning while I'm asleep, the housekeeping person rings the bell and enters the room with the master key and asks a startled me if I am checking out. Nothing else need a mention.
from
Submitted on 24-07-2016
Love the Hotel wing all-day dining restaurant full menu of something for everybody: from crisp fresh salads, sandwiches and rolls to a multi-cuisine variety of more substantial offerings. The oriental cuisine was outstanding. The appetisers were delicious, the food platter succulent. The crisp, glass-fronted, tasteful main restaurant adjoins the bar area, which has lounge sofas on a sprawling lawn. While the low tables clearly preclude carving your food with any dignity, I cast dignity to the wi... Read more
from Kochi (Cochin), India
Submitted on 25-07-2016
I had been to the Waterstones hotel as part of a company seminar and stayed for 4 nights The stay was really comfortable and hospitality of he staff was also welcoming. They had a good variety of food and the waterstones club adjacent to it is its main attraction. The swimming pool is huge and is worth to dive in!!! On the whole a totally satisfying experience !!!
from
Submitted on 03-08-2016
Had a dinner meet, was amezed to find a place so quaint close to a place like int. Airport. The food simply awesome, could'nt get a chance to see the rooms as visitors are not allowed. The services renderd and the friendly staff is good.
from Mumbai (Bombay), India
Submitted on 06-08-2016
Great style with impressive and efficient service . All are well trained professionals who are willing to provide you any assistance when needed. The rooms have various themes which are like a boutique hotel. Food taste is really good and meetings rooms and board rooms of all sizes make it ideal for gathering of 10 to 50 people. A visit to their club is a must and a visual treat for all.
from New Delhi, India
Submitted on 09-08-2016
Very clean comfortable hotel, nice place, good price great location.Highly recommended A very pleasant well located and appointed hotel with friendly , helpful front staff.The hotel is very modern looking and is of a high standard, the rooms,lobby, reception were all kept in a clean and welcoming way.The club-house is amazing, pool area is so well maintained. Only the food was not upto the mark.
from Bucharest, Romania
Submitted on 21-08-2016
This was our second stay at the hotel. We decided to go back as it was in a convenient location and provided very good facilities. One of the great points is the arrival transfer, included in the rate. Although my flight was delayed, the driver waited until I arrived.The reason why I wouldn't award it 5 stars this time is the breakfast, which compared to the first time, was a bit of a let down as it had less variety.
from Surat, India
Submitted on 29-08-2016
amazing hotel with great rooms..food taste should be improved. hotel is quite artistic s with different designs on every floor. one of the best hotel around the airport... rooms r very spacious and very attractive..
from Doha, Qatar
Submitted on 04-09-2016
Mr Hanoush our point of contact a very dedicated gentleman who doesn't miss finest of details to ensure his guests comfort . This is a very private place you feel relaxed and not disturbed with rush of the guests excellent club house actually one of the best in town . Mr Kapil The manager other gentlemen whose leadership is seen in his dedicated team , team at Spa , Team in the gym Mr Charag and Shabbir the trainer , All the security team , Concierge team , reception team , Restaurant team Sam... Read more
from
Submitted on 18-09-2016
The hotel is good and the reception is very friendly and helpful. Rooms are in a different theme per floor, and really nice. Next to the hotel is the Waterstones club with a lot of sportive possibilities like swimming, tennis, squash, pool billiard, table tennis a gym and a spa.
from Gurgaon, India
Submitted on 20-09-2016
Stayed in this hotel & the quality of rooms is below average. Restaurant is small with not much variety. Even breakfast is quite average. Would recommend other hotels over this. Not upto expectations at all.
from
Submitted on 26-09-2016
Waterstone near Mumbai international airport, adjacent to Lalit Hotel. When you enter this hotel, you might be surprised where are you heading? But once you reach there , you are welcomed with lot of greenery, Resort kind of feeling. Good Rooms, I liked room settings and interior. food variety needs a little upgrades. Over all Value for Money
from Port Orange, Florida
Submitted on 29-09-2016
After reading some of the comments, I started I almost switched hotels; however, I decided to stay since a friend recommended it and it was convenient for them to pick me up. I spent two nights at this hotel. I was pleasantly surprised. The breakfast was great. The pineapple smoothie was phenomenal . . . I highly recommend it. The buffet part of the breakfast was good, with a nice variety. You could also order fresh-cooked eggs, waffles, pancakes, etc. Since I was here on business, I was worried... Read more
from
Submitted on 29-09-2016
Yesterday I have stayed for a night & felt Like a king as I have been offered a very good Room with all the finest amenities. Especially the rest Room was so good felt like a Jacuzzi. I had enjoyed the tasty Lamb Biryani which was Mouth Watering
from Italy
Submitted on 03-10-2016
i was in this hotel on business trip for few nights in sepetember. From outside the look of the hotel is not that classy, but as you take the lift for the reception which is on the 2nd floor. it gives you the international feel and standard. staff is very helpful and polite. especially i would like to thanks Ms Pallavi for her supportive and polite nature.
from Mumbai (Bombay), India
Submitted on 12-10-2016
A trick commonly used by "experienced" hoteliers but then you would trust the Mars group in India - Wouldnt you? STAY DETAILS - 11th Oct to 12th Oct. 2 Rooms + 1 Suite - 6 Adults and 2 Kids Firstly, the Good - Great CLUBHOUSE. I dont think there is a better club house in any hotel in India. So if you have sports leaning kids - there aint no better STAYCATION in India - Tennis Courts, Squash Courts, Great Swimming Pool, Movie Theater, Billiards, Gym, Spa, Basketball, Badminton - You name it and... Read more
from
Submitted on 14-10-2016
I want to thank the staff at the Waterstone Hotel for the surprised birthday cake presented to me on my 60th. Very thoughtful and appreciated. You will not be disappointed with your stay at the Waterstone resort.
from Hyderabad, India
Submitted on 18-10-2016
Had a wonderful time at Waterstones Hotel. I was upgraded to a Suite The Room was excellent with a good view.The Club was wonderful played few indoor games, better take your sports shoes to make best use of the facilities.Worth a visit and stay.
from Mumbai (Bombay), India
Submitted on 31-10-2016
The place is near the international airport..... each floor has a unique theme...the interiors of the rooms & the hotel are very peasant,welcoming staff..... best time to be there I felt is during the monsoons as it feels like you are in a rain forest. The staff is great & helpful.
from Bengaluru, India
Submitted on 16-11-2016
Hotel was located very conveniently just 5 minutes drive from International Airport. Lobby and main restaurant of the hotel were on second floor. Rooms were specious but bit odd in design. Bathroom was small but sufficient. Breakfast in the restaurant was very average.
from London
Submitted on 17-11-2016
When you arrive at the airport late at night with a flight early in the morning, all you want is a quick, smooth check in so that you can get a few hours sleep. When we arrived we were instead told that there had been a mix-up and we would need to go to a different hotel 10 minutes away. After a frustrating day, I was not having this and flat out refused. To their credit (and the only reason I am not giving 1 star) we were upgraded to a suite as someone was checking out at midnight, however the ... Read more
from Brussels, Belgium
Submitted on 22-11-2016
Really enjoyed my stays. Staff is very friendly, rooms are clean with different style on each floor. Breakfast has large selection of l9cal food to try. Health centrr has beautifull pool area and 2 more restaurants to choose from. At the same time massage or manicure can be arranged, hairdressers services are available. Always stay there for the past 4 years visits to Mumbai, feels very secure with gated entrance and members only spa.
from Eindhoven, The Netherlands
Submitted on 25-11-2016
Very close to the airport. Picked up in style in a white BMW 5. On time and easy to find at the airport. Welcoming staff. Room big, and clean but a bit quirky, and feels sort of worn. Breakfast ok. Can eat outside. Facade of the hotel needs a clean, birds are kept out of the open areas with a large net so you can sit outside in peace. Pretty expensive, but have no idea what the other hotels cost in the area, so may be on par for something close to the airport. All round, hotel is fine for a ... Read more
from
Submitted on 07-12-2016
Even With Such A High Room Tariff They Do Not Offer Free WiFi. Hotel Is Over Priced For Kind Of Facility They Provide. We Were Not Allowed To Use Swimming Pool Which Is Only For The Club Members. Complimentary Breakfast Was No So Good, Not Wide Spread.
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