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The Westin Mumbai Garden City

Mumbai, Maharashtra, India (BOM)

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Based on 1347 reviews
Room & Rates
Deluxe Room

Deluxe Room

1 King Bed or 2 Twin Beds
517-sq-foot (48-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, MP3 dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Premium Room

Premium Room

1 King Bed
517-sq-foot (48-sq-meter) individually decorated room with city and garden views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, MP3 dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room is accessed via exterior corridors
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Presidential Room

Presidential Room

1 King Bed
2476-sq-foot (230-sq-meter) individually decorated room with city and garden views

Club Level - Executive Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Bedroom, living room, and dining area
Relax - Private spa tub; in-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, MP3 dock
Food & Drink - Kitchen with refrigerator, cookware/dishware, coffee/tea maker, and microwave (on request)
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - 2 bathrooms, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room is accessed via exterior corridors
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Suite

Suite

1 King Bed
1109-sq-foot (103-sq-meter) individually decorated room with city and garden views

Club Level - Executive Lounge access, buffet breakfast, light refreshments, Internet access in the lounge, and 2 hours of meeting room use (subject to availability)
Layout - Bedroom and living room
Relax - Private spa tub; in-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Chairman Suite

Chairman Suite

1 King Bed
1593-sq-foot (148-sq-meter) individually decorated room with city and garden views

Layout - 2 bedrooms, living room, and dining area
Relax - Private spa tub; in-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room is accessed via exterior corridors
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Executive Room (Club)

Executive Room (Club)

1 King Bed or 2 Twin Beds
517-sq-foot (48-sq-meter) individually decorated room with city and garden views

Club Level - Executive Lounge access, buffet breakfast, light refreshments, and 2 hours of meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Room is accessed via exterior corridors
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Deluxe Room

1 King Bed or 2 Twin Beds
452 sq feet (42 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, MP3 dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Executive Room (Club)

1 King Bed or 2 Twin Beds
452 sq feet (42 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, MP3 dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Executive Suite

1 King Bed or 2 Twin Beds
1109 sq feet (103 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 46-inch LCD TV, MP3 dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Select Comfort bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
The Westin Mumbai Garden City
International Business Park Oberoi Garden City, Goregaon East, Mumbai, India 400063

Rooms
Make yourself at home in one of the 269 individually decorated guestrooms, featuring refrigerators and MP3 docking stations. Your Select Comfort bed comes with down comforters. 46-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include wireless Internet access (surcharge), babysitting/childcare (surcharge), and an arcade/game room.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Mumbai? This hotel has 320 square feet (30 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: INR 1000 per person (approximately)
  • Fee for in-room wireless Internet: INR 750.00 per night (rates may vary)
  • Fee for in-room high-speed Internet (wired): INR 750.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: INR 750 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: INR 750 per day (rates may vary)
  • Airport shuttle fee: INR 2300 per vehicle (one way)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 6062.5
  • New Year's Eve (31 December) Gala Dinner per child: INR 1818.75 (from 4 to 12 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Game Room
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1347 reviews
from Bengaluru (Bangalore), India
Submitted on 15-05-2016
While on business I had the misfortune to say at this hotel. The staff were rude, prioritising their gossip instead of checking us in a timely manner. One evening their were many drunk men being a single woman I asked if they wouldn't mind assisting me to my room. After some begging they agreed. He walked me to the elevator then left me alone with 3 drunk men and one sober one. Having been advised by many it's better to get someone to walk to your room. They have little to no skill in dealing w... Read more
from Kuala Lumpur, Malaysia
Submitted on 18-05-2016
Located near to airport and there is a shopping complex which is just next to the hotel. And the staff, is always there to assist whatever, whenever you need. I have stayed in this hotel for the pass few years, and they never fail to impress me!
from Mumbai
Submitted on 21-05-2016
If you have work around the suburban Mumbai beyond Andheri then this is the best option. I have tried to book this many times but they are usually full due to their vicinity to the biggest exhibition centre. Rooms facing the highway can be a bit noisy so I prefer the rooms facing Aarey side. Great breakfast and pool area is something that my kid enjoyed a lot. Places like movie theatre, restaurants and food court are very close by.
from Vancouver, Washington
Submitted on 22-05-2016
I needed to be in an area out of the traffic congestion of south Mumbai. The location is near an expressway and convenient to local mall which is across the street. Spa and gym are perfect. Cleanliness, connectivity, staff friendliness.. This place was amazing. I will definitely be back.
from Mumbai (Bombay), India
Submitted on 26-05-2016
Love this place, stayed here for 4 months. Great service, even for long stay quests. The food is always amazing and the rooms are very nice. Seasonal Tastes make some amazing breakfast and really cater to your needs. The Executive lounge is probably the nicest I've ever seen!!!
from Mumbai (Bombay), India
Submitted on 28-05-2016
This restaurant called seasonal tastes is located on the eighteenth floor of this hotel which is located in goregaon. The restaurant has floor to roof glass walls and offers stunning installed view of the city.The Western express highway on one side and the aarey milk colony on the other are two landmarks which readily come to my mind. I am yet to come across such a view from any other hotel in the city/ suburbs. The food variety is large and the food was good. A must visit if you have a tas... Read more
from Pune, India
Submitted on 29-05-2016
Wonderful service and lives upto all expectations. Special mention for Mr Nandan Parab & team who served us amazing breakfast and made us feel special during our stay at Westin. During my stay many a times i requested odd things and to my surprise they were able to help me with that as well. I have included a few snaps which i took during my stay.
from Kuala Lumpur, Malaysia
Submitted on 29-05-2016
Highly recommendable, great customer service and very pleasant room. The room was as usual to the signature touch of Westin, perfectly clean and fresh. I left my IPAD in the hotel room and the hotel staff has managed to bring same to the Airport in no time with the known Mumbai Traffic.
from Germany
Submitted on 01-06-2016
not far away from the airport - 15 min without traffic Jam On the right side of Mumbai to avoid traffic Jam (morning outside Mumbai - evening inside Mumbai) clean rooms - good breakfast Nice design and a lot of space
from
Submitted on 04-06-2016
It is one of my good experience staying in westin garden city, as I had a migraine problem that day too. I was been attended by a gentleman called santosh amin at seasonal taste in hotel. I once again thank him for his hospitality.
from Cincinnati, Ohio
Submitted on 18-06-2016
I stayed only one night but was totally impressed with the room and service. The hotel is not far from the airport. The front desk personnel were friendly, efficient, and knowledgeable. I was in a 32nd floor room overlooking the city. Everything was exceptionally nice. The bed was excellent and the modern bath tub look very inviting though I didn't use it. City views would have been stunning except that there is a huge amount of construction going on, plus there is a lot of pollution, so the w... Read more
from agra
Submitted on 22-06-2016
Stayed for 4 nights with family in June on a pleasure trip to Mumbai. We choose this hotel because my son was participating in Rubiks cube competition in nearby Kandivali. The hotel is conveniently located on the Western Express in Goregaon. The checkin was smooth and the reception graceoulsy arranged for an early checkin. The rooms are very spacious and same with the bathrooms. We got a room on the 22nd floor. The breakfast was on the 18th floor with lots of options. The swimming pool is very g... Read more
from London, United Kingdom
Submitted on 25-06-2016
Very nice, simple hotel with neat infrastructure and warm helpful staff. It has wonderful views on upper floors. Airport connectivity is good but traffic could be frustrating many times. Has good mall next for shopping & entertainment. Surroundings are safe and decent. The restaurant and the service there was not impressive.
from Mumbai (Bombay), India
Submitted on 30-06-2016
I had stayed in Westin in October 2015 and the experience was amazing. The staff is very friendly and assists you in every possible way. The spa facility is one you should specially avail. Overall a great experience
from
Submitted on 30-06-2016
Dined @ Prego- Italian specialty. Bartender made nice Mocktails. Ordered 3 side food dishes but was served only 2. One was missed out & not served. Chef Antonio came & played Spanish music by guitar & a Hindi number too ! Later he served tiramisu dessert which was lip smacking.
from London
Submitted on 01-07-2016
Stayed at the Westin Mumbai for the first time- great hotel, clean, fresh and modern. Beautiful corner suite offers a lot of space and comfort. Good breakfast buffet, excellent Indian restaurant. The Executive Club has a nice ambience. Service is excellent. Will def stay again when in Mumbai
from Bengaluru (Bangalore), India
Submitted on 02-07-2016
Everything was as expected. Room was great, linen was clean and comfy. Room had a great view and quite spacious. Breakfast certainly should not be missed as it mostly covers everything. Far better than hotels of similar stature. Staffs are quite courteous and helpful. A must stay if you are in and around Goregaon.
from
Submitted on 04-07-2016
We made a booking to celebrate our 10th Marriage Anniversary at the Westin Mumbai Garden City and can now say that I made the right choice. Right from the time of booking it was a delightful service all through, regular communications from the hotel with respect to booking confirmation and special requests, to a complimentary room upgrade followed by a surprise flower bouquet and a cake for the anniversary. The room was fabulous. Having stayed at some of the better hotels across the world, I ca... Read more
from Bengaluru (Bangalore), India
Submitted on 04-07-2016
My third stay at Westin Garden City in the last few years and surprisingly the taxi drivers still find it difficult to place it (you are probably better off guiding them to Oberoi Mall next door). Strange. That initial hiccup aside, all falls into place when you reach the hotel. Rooms are modern and comfortable; with good views of the Highway and a city on the move on the higher floors. Westin clean linen, excellent sleep quality and amenities at hand all make for a relaxing stay. There are mu... Read more
from Dubai, United Arab Emirates
Submitted on 12-07-2016
This was our second stay in the hotel and again the service was top notch. Great attention to detail and everything was consistently provided. Room was very good size, bed great, bathroom with great bath and good amenities. Only quibble no brochure for spa treatments. Wifi worked well consistently. Room service... Good food and delivered on time. Breakfast; despite overwhelming numbers of guests at around 10am the staff coped admirably. Only quibble pork sausages were poor quality. Staf... Read more
from Birmingham, United Kingdom
Submitted on 14-07-2016
Stayed for a long weekend for mixture of business meetings and sight seeing in Mumbai. Overall a great hotel. Light airy and impressive lobby. Room was very nice, well designed and very comfortable. Bed was big and very comfortable. Service was good. Would definitely stay here again.
from
Submitted on 14-07-2016
I stayed at westin for 2days with my son 4years old. The staff is very helpful. Swimming pool is awesome and slides are good my son enjoyed. It's very near to oberoi mall Hardly 2 minutes walk from hotel. Food is great.. A good place to stay..
from Hong Kong, China
Submitted on 16-07-2016
I stayed there for 4 days on business. The room is exactly what it showed on the website - tidy and spacious. Room rate included a complimentary pickup and drop off to and from airport which is definitely very much needed for a single lady travelling to Mumbai. They also provide car transfer service at a reasonable rate. They send you photos of the driver and the license plate before the pick up time which is a nice touch for those that might have concerns about safety. On one of the pickup... Read more
from
Submitted on 17-07-2016
Westin is probably one of the most superb hotels in town with probably the best views in town, overlooking the Aarey hills and giving you the most superior view over the 20th floor. Wow! Simply breathtaking! The rooms of Westin is super large, or probably ULTRA Large may be the right word for them, gives you ample space to plan your stuff well - without cluttering it! It has the fastest WiFi ever, and has the close proximity of having a large mall right besides the hotel. The breakfast spread ... Read more
from
Submitted on 18-07-2016
Great hotel with fantastic staff but it is expected out of Indian hotels as they are one of the best when it comes to hospitality. Wish there was more for children other than pool. We are here during the monsoon and cannot use the pool on a daily basis because it rains almost everyday. Rooms are very modern with fantastic bathroom. Breakfast have ample variety across most cuisine. Lots of live stations to cook up fresh dishes, we are enjoying our stay.
from UK
Submitted on 19-07-2016
Treated so well at this hotel. Nothing was a problem and every whim catered to. Prego, the light changing bar in the evening is very pleasant and the delicious cocktails made by Melwin are served with smile inspiring energy that made our business trip all the more enjoyable Restaurant staff and chefs at Seasonal Tastes could not have done more for us and helped us enjoy different cuisines and tastes local and international. Concierge and reception staff keen to always exceed out expectation... Read more
from Chennai (Madras), India
Submitted on 20-07-2016
I stayed here on a family trip. The service was excellent. Room had an awesome view from the 29th floor. The service was very wonderful. The food was amazing and especially the breakfast. Simply the best.
from San Francisco, California
Submitted on 20-07-2016
Great hotel! The standouts were 1) the breakfast buffet that comes with every room ?? delicious and fresh and copious amounts and 2) the finest customer service I??ve seen, worldwide. This level of excellent customer service was from EVERY employee, not just a few. I??m forgetting many names, but just a few of the amazing staff we encountered during our week long stay were Amar T (concierge), Khushboo G, Souol, Kartik, Neha, Puneet S (Director of Rooms) and, definitely the GM (Ashish), wh... Read more
from Mumbai (Bombay), India
Submitted on 20-07-2016
The Preggo restaurant is awesome place to have lunch meetings in North mumbai. The weather is awesome due to rains and the Resturant has both indoor and outdoor sitting area. Out Italian lunch was superb in taste and quantity was perfect for a business lunch meeting. The service not unobtrusive in nature and very prompt.
from London, United Kingdom
Submitted on 21-07-2016
Love this hotel. Although it suits travellers on business visiting the Goregaon area. If you're looking to stay here for holiday and intend to travel into city center and south Mumbai then this is not the ideal location for you. If you want a lovely hotel far from the noise and rush of the city with the intention to relax and enjoy the hotels many facilities then this is the place. The restaurants and bar/lounge are wonderful. And a small mall behind the hotel. 5 min walk. Two other malls a... Read more
from Chennai (Madras), India
Submitted on 23-07-2016
For guests of Executive rooms access to Executive lounge, airport pick-up and drop, etc. are very useful add-ons. The staff are very courteous, friendly and helpful. This has been my 2ndd visit and I am not at all disappointed.
from
Submitted on 25-07-2016
Nicely located if your meetings are in the Andheri Kuala area. Very friendly staff and as a platinum member I got a suite upgrade, nice large room. Being my first stay at this hotel on Mumbai, I was a little apprehensive. This is where I will stay from hereon when in Mumbai
from Singapore
Submitted on 26-07-2016
My stay at the Westin was made memorable first, by Ms Gowri who checked me in. She was very courteous & warm in her reception. This was followed by the excellent treatment I got by the Director, F&B - Santosh Jori - he was taking care of every detail for me and his team at the Club Lounge, Rachit and colleagues made sure that I and my guests got an a very good treat as long as we were at the Hotel. The experience of hospitality and caring was further topped up by Nandan, the Restaurant Manager ... Read more
from Chennai (Madras), India
Submitted on 29-07-2016
I had the opportunity to stay at this excellent hotel for five consecutive days. The rooms are spacious with excellent amenities. The wifi connectivity is good and the view from the 25 floor was extremely nice. I am extremely grateful to the chefs for taking personal interest in preparing local cuisine on request. The hotel staff are extremely courteous and made my stay comfortable. The health club is well equipped.
from
Submitted on 02-08-2016
very friendly and helpfull stuff perfect with 10 stars my suitcase was lost at the Airport.Tthe concierge People help my about conversation Airport and Airline. Also they organice some clothes for me.
from Mumbai (Bombay), India
Submitted on 03-08-2016
Located bang on western expressway and overlooking lush green open space, floor to ceiling windows in rooms and nice spread at breakfast buffet. I loved my stay at Westin, food is good and staff is friendly.
from Mumbai (Bombay), India
Submitted on 04-08-2016
Visited the hotel to celebrate my nephew's birth day. Experienced a refreshed attitude by the service team ()of the restraunt. This hotel has fantastic dining options and I will most certainly earn my repeat visit. Keep up the good work.
from Mumbai (Bombay), India
Submitted on 07-08-2016
I visited this hotel with a friend of mine who had flown from USA. We had a pleasant stay here for a day. The room was spacious and the view from the room was wonderful and the rains added beauty to the view. They have the best spa in Mumbai. They have an excellent spa room. The spa treatment we had was very relaxing. The spa Manager Mr. Nilesh Kantak was very helpful and courteous. They have an excellent team of therapists. The gym too is excellent. The view you get from the gym is breathtakin... Read more
from Hong Kong, China
Submitted on 07-08-2016
Stayed here for 10 days in July 2016. Excellent staff and service - nice large and clean rooms with comfortable beds and bathrooms. Great breakfast and restaurant options, nice gym and fast internet. Strongly recommend if you are in this area.
from
Submitted on 08-08-2016
Stayed here in feb on business. Everything from the staff to the rooms was fantastic. rooms are a delight and a true home from home on a business trip. Each day the staff where delightful and a massive thanks to Melvin in the italian cafe. He made sure I was fed and watered even after getting in from a late shift at the office. Hotel has a great up to date gym and the pool side bar is a must on a weekend. Wish I had stayed longer :) Thanks again to all the great team that keep this hotel top of ... Read more
from
Submitted on 10-08-2016
Lovely hotel. the rooms are really comfy and has everything you need. Food menu is great especially the room service. Choices for breakfast was extensive but i would have preferred a little more seasoning for the indian food. the staff are really nice and extremely obliging. Also bonus point is the oberol mall just next door which has forever 21, lifestyle and central.
from Ahmedabad, India
Submitted on 11-08-2016
Very good property in the city of busiest city of Mumbai. Near to airport and is situated on prime western express highway. The multy story hotel adds to its beauty and spacious rooms with height are a great experience
from Cambridge, United Kingdom
Submitted on 12-08-2016
I stay here regularly for business and the rooms are very modern and spacious and the staff are delightful. Their customer service is also fantastic, I emailed them as I had forgotten something in my room and had a positive response within hours. It's also just across from the Oberoi mall which is a bonus as there are many shops and also a choice of restaurants which is nice for a change of scenery if you eat at the hotel a lot. The restaurants at the hotel are also very good though. The views a... Read more
from
Submitted on 06-09-2016
After 6 nights at another hotel this hotel was a breathe of fresh air. The hotel itself is clean and tidy, the staff is extremely helpful and friendly; don't be surprised if you are greeted with a hello and a smile every time you interact with the staff. I quickly had to switch hotels and needed a room for 7 more days; the Westin was accommodating. Services Offered: PROS- Laundry- seemed pretty standard, no complaints, clothes came back clean and on-time, as promised. Spa- full body massage a... Read more
from New Delhi, India
Submitted on 06-09-2016
This hotel is in Goregaon, that is its best usp, if you have work in this part of town or film city, please use this hotel. Breakfast spread is good. But, it does not give free WiFi, which is a norm these days......
from Eastleigh, United Kingdom
Submitted on 07-09-2016
I am from UK and a was little nervous of my first India visit. The business trip was quite stressful and busy, especially the traffic, but it was lovely coming back to the hotel each evening. Everything was clean, great buffet in restaurants, staff were extremely helpful prior, during and after the trip. This is definitely a great hotel for Westerners to feel at ease with. If I come back to Mumbai I would be staying here again.
from Singapore, Singapore
Submitted on 07-09-2016
The Westin Mumbai is the only 5 star hotel in that area. which gives them a prime postion in beeing choosen by business travellers. Its perfectly located when arriving at Mumbai airport and going to comute around Mumbai metropolitan area. Other comparables are more towards the city and you get easily stuck in a traffic nightmare. The rooms are as per Westin standards and the service is very friendly. The buffet breakfast is ok but nothing special. If something is missing they try to get it f... Read more
from Baku, Azerbaijan
Submitted on 07-09-2016
Very hospitable personnel, quick responses to requests, clean and luxury rooms, nice restaurant, high level of security, excellent services, large rooms made my stay very comfortable, forgot noice of city outside.
from
Submitted on 11-09-2016
First of 5 Star for their hospitalilty, In room service, Food and response time. I have to deduct one star to invite their kind attention to their deteriorating members' services branded as "Eat, Drink & More". First of all it took me more than a week and 4 calls to book a room at the property using the voucher. Further, their ever changing terms on other vouchers which surprisingly are not planned keeping customer preference in mind. lets discuss two incidents during my stay: 1. Their breakf... Read more
from Mumbai (Bombay), India
Submitted on 11-09-2016
We stayed in Westin for a night, amazing welcome by Kartik, Gouri and team. We had a yummy cake and goodies waiting for us in room. My kiddo and our friends were just smitten. A simple dinner for birthday of a 7 year old turned into a great experience and pampering for the mom too!! I can't stop raving about cocktail n shots by Melvin, such a sweet n smiling guy. Prego manager keval n team are cool. Oh yes, the chefs made pizza making experience so enjoyable for birthday boy and his friend! I mu... Read more
from Warrington, United Kingdom
Submitted on 12-09-2016
I recently stayed at the Westin Garden City for 3 nights whilst attending an exhibition in Mumbai. The hotel has everything for the business traveller, big comfortable clean rooms, a well fitted gym and spa and several good quality restaurants and bars. The hotel is located in the north of Mumbai, very close to the exhibition centre, but well outside the main tourist areas of Mumbai. As traffic in the early morning and evenings is generally horrible, you need to consider if the hotel location f... Read more
from
Submitted on 14-09-2016
Came to Mumbai for trade show. The entire group stayed here for 3-4 nights. Location was very close to the exhibition center and there's a mall 5 min walk. Service is outstanding, room is beautiful and very comfortable. Nice gym, pool which I didn't use and two good restaurants. Highly recommended.
from Bengaluru (Bangalore), India
Submitted on 14-09-2016
I've stayed here a few times earlier and the standard of the rooms and the restaurants are ok. Efficient check-in staff. The main problem is that the number of elevators (three) are just not sufficient for the rooms and floors in this building and you have to wait for at least 5 minutes each time you want to get out of your room and go down to the lobby or to the restaurants. This is extremely irritating, and the elevators are normally full. Otherwise, food is of good quality - though expe... Read more
from Bengaluru (Bangalore), India
Submitted on 15-09-2016
I have been hearing about this place for quite a while, and finally got a chance to check this out. Though bit disappointed from what I have heard of and what I have experienced, yet quite a classy property. Prego, was an experience - the light changing bar, and the food was quite nice. Fantastic staff & great hospitality.
from Delhi, Delhi, India
Submitted on 15-09-2016
Stayed here for the first time . Nicely built but no lower floors as it starts only from 18th floor onwards . Liked the room and concept . Room service is bit delayed and lines are always busy but that can be neglected . Altogether Nice experience .
from
Submitted on 17-09-2016
They call it a hotel but I would not! This is much more than what a hotel normally is. A superb option to stay in Mumbai and if you try you can get a good deal as well. The rooms are too spacious and the view from the room makes it a delight to stay. The breakfast buffet is nothing but a morning treat!! You name the thing and its there on the menu. Sometime spent after a tiring day in the awesome pool will make your day. Surely its a privilege to stay here. Highly recommended by me.
from
Submitted on 17-09-2016
One of the best stays in a mumbai hotel. Spacious rooms with a breathtaking view of the mumbai city makes it a place worth staying. The beautiful ambience of this hotel is going to stay in the mind forever. The staff is friendly and helpful. Breakfast is amongst another great things about westin. Offers a Great food with a huge variety. The worst thing about it is there's no free wifi. Even after such expensive rooms, being charged for wifi makes it a bad deal. Other than that, all and all it'... Read more
from
Submitted on 18-09-2016
Right from the word go, the experience was terrific. I was greeted with a great smile around 23:50 by the reception staff. The check in process was pleasant, swift and I was in my room in less than 5 minutes. I was upgraded and the room was enormous, with a calming ambience. Had a spa(jacuzzi) and massive shower. There were enough towels. Never had to ask for more. Well maintained room with lots of free water kept everywhere including bathroom. Tea and coffee facilities were good. The minibar wa... Read more
from Orion
Submitted on 18-09-2016
I stayed in this Westin earlier this month before a flight out to the USA. It was a great time. The accommodations are amazing. The staff very helpful. We used the spa and hair salon and you cannot beat their prices. The pool is wonderful with a water slide. Our family usually stays at the Westin in Pune but that will be changing after this visit. It is a beautiful relaxing place. Thumbs up!!
from Singapore, Singapore
Submitted on 18-09-2016
Stayed for two days while on a work trip, and had a lovely time. The rooms were big, with very spacious bathroom. I was on the 25th floor so I had a great view of the city. The service was also great, and everyone was really friendly. The room service food at the hotel was all right (nothing too spectacular), but I didn't have time to have too many meals there. The only inconvenience was the ATMs were quite far away (although still in the building).
from Udaipur, India
Submitted on 21-09-2016
Excellent experience with great infrastructure, business centre and dining experience. Restaurant was awesome with beautiful city view. Rooms are very well appointed and has everything required for a luxury hotel to be. Staff is the best part of the hotel. By mistake I had left my gold bracelet in room and on calling they confirmed it and kept safely with their security till i got it collected after a month. Overall a fabulous place. will surely visit again.
from Mumbai (Bombay), India
Submitted on 22-09-2016
This is the excellent hospitality as per me as it serves excellent food my meeting was excellent and also the rooms are very clean neat and tidy the staff is really very good and overall I'll give this hotel a 9/10 for their amazing property......
from Chatteris, United Kingdom
Submitted on 23-09-2016
Good personnel in this hotel as they are helpful and service very good. But the lifts are woeful in number so add on extra five minutes going up and own this hotel. My room had a tired carpet with quite a few stains on it. It is not cheap so some refurb is required. There's a lack of eateries to the weary traveller - and you will be weary as this area of Mumbai saps any energy you have. The traffic is totally abysmal - only Jakarta comes close! No lane discipline, hooting their horns all the tim... Read more
from Fairfax, United States
Submitted on 25-09-2016
Came for a trade show at NESCO, stayed at the Westin Garden City for 6 nights. Great hotel first class, good restaurants, all services. Across the street from Oberoi Mall with plenty of good restaurants as well. Good for a show at NESCO, still 30 min with traffic. I would absolutely recomend this hotel if going to NESCO.
from Istanbul, Turkey
Submitted on 26-09-2016
Clean and helpfull stuf... Foods are not so professional... Comfortable... Beds are super. For the capacity of the hotel lifts are not ok waiting time so long. For the breakfast need more alternatives. For Chinese and indian breakfast maybe ok but for western people not.
from Vancouver
Submitted on 26-09-2016
I recently wanted to book for a hotel in Mumbai for an extended stay of 30+ days .Westin offered me the best rate for a five star hotel in Mumbai. Although there a slight misunderstanding in the quoted rates, Westin was good enough to honor their lower quoted rate. Their sales and reservation team were excellent and quick to respond and accommodated all my special requests. My special thanks to Mr. Clifford Coutino and the reservation team. They hav restored my faith in the Westin Hotels.
from Woodlands, null, Singapore
Submitted on 27-09-2016
I truly love the bed and pillows, the moment you slip onto the bed and your head hit the pillows, you are in sleep mode. Fast pickup at the airport; swift and hassle free check in at the front desk, great hospitality from the staff who are well trained. Had dinner at Prego and had a good chat with Ritu - Account Director, great lady who shares a lot and cares about customer satisfaction. The downside is the waiting time for the lifts as there's only 3 lifts serving all 30 stories. I need to wait... Read more
from Houston, Tx
Submitted on 28-09-2016
Being an SPG 100 Ambassador and lifetime member, I am shocked to even write this review. Three rooms booked, one for 23 days, one for 4 and one for 8. Theft and the Mumbai Garden City are synonymous, specially for foreigners. On the day of arrival, our bags were run through a scanner which is normal for a hotel in India for security, however, the bell hop took quite a while to bring the bags up to our room. When the bags did arrive, over $1,300 and a Rolex were missing from our hand bags which w... Read more
from Sharon, Canada
Submitted on 29-09-2016
Stayed here for a few nights in a recent trip to India. Very comfortable and nice appointed rooms. Staff very friendly and attentive. Normal heavy security when driving into hotel but normal for India and a good precaution.
from
Submitted on 01-10-2016
Big hotel with a nice atmosphere, very kind and helpful staff. I stayed in a room located at the corner of the building - huge sized room, with big TV, nice view outside, both bath as well as rainshower present. Daily 4 complementary little bottles of water. Everything you could need, like bath robe, iron, safe, free coffee & tea... Only one little point that could be improved: the shaving mirror is mounted too low. The breakfast is at the 18th floor and you have a nice view when looking out of... Read more
from Mumbai (Bombay), India
Submitted on 04-10-2016
I have been member with WESTIN for last 5-6 years and their "spa, gym, pool & Splash" is like my 2nd home ... well, my family complains that in fact it's my 1st home !! This is one of the finest area in comparison with various five stars I have stayed across the world. What make this so special is not just the designing but most of the people around here!! Jagdev & Suraj are here since I have been member and they along with Sandeep have been "super" in service and are also now my very dear fri... Read more
from Glasgow, United Kingdom
Submitted on 08-10-2016
Stayed here for the second time whilst in the City on business. Cannot fault a thing. Rooms are huge and cleaned to a high standard every day with toiletries being replenished as required. Shower is amazing. Staff so friendly and helpful and resolved any issues I had immediately. Breakfast also of an extremely high standard. Last year I mentioned an issue with a wait for lifts which I never experienced this year. Highly recommend this hotel if you are staying in Mumbai.
from London, United Kingdom
Submitted on 09-10-2016
Have stayed before and found the stay to be just as good as before. Staff are very helpful and sincere in their jobs. Breakfast is brilliant as their are so many options and very filling. Location wise is very good as only 20 mins from the airport as longs you don't travel during rush hour. Also round the corner is the Oberai Mall where you can spend time window shopping but also many options for meals with a bar in the mall. Definitely recommend a stay.
from Mumbai (Bombay), India
Submitted on 11-10-2016
The place is essential in suburb. The utmost care they would deal, you will not regret to be here. Food amazing ambience flawless. I urge the other chains to have your name like westin in suburb like Borivli or goregoan. Cheers
from
Submitted on 13-10-2016
Me and my husband are regulars at the prego,have been visiting since last 4 years. Amazing food,delectable menu and hospitable staff... Special mention to chef Mr. Vishal sawant for his dedication and the fact that he goes out of his way to make sure his guests are satisfied with the restaurant's food quality. Truly genuine are the staffs at the restaurant mr. Bond,for keeping us entertained and not to forget restaurant manager mr.keval soni and ms nabanita for keeping us engaged till the food a... Read more
from indore
Submitted on 13-10-2016
Stayed at the Westin in a club room for 2 nights. Spacious room, minimal decor, nice washroom. Lacks amenities like an espresso maker, HD TV viewing, speakers etc. that you'd expect though from a king suite. From the staff there's Everything available on request, you get what you ask for, albeit with some delay/confusion. Alas there's little incentive taken by the staff themselves. There could be an improvement in the spread at tea time in the club lounge. But if you need to be in the area, d... Read more
from
Submitted on 13-10-2016
I was not staying here. Was here to attend business meeting. The meeting rooms are big and spacious. The food is good. Its a buffet. The best thing is that its served at 18th floor. The view from up there is just awesome. Have a lot of varieties. However, non veg food can be better.
from Washington DC, District of Columbia
Submitted on 14-10-2016
Recently stayed in the Westin Mumbai and had a great experience. From the airport arrival where I was greeted by Westin Staff and given my room key to the great breakfast food and executive lounge amenities. Rooms were well-appointed and kept in excellent condition.
from Bengaluru (Bangalore), India
Submitted on 14-10-2016
Was on business in mumbai and stayed in Westin Executive Club Room on the 31st floor and was enthralled by the great view of the cityscape by the night. Loved the ambience and stay was quite pleasant. Pros: Great view, peaceful and can get good rest, rooms are spic and span with open bathrooms/wardrobes. Tubs can really lull you to rest. Prompt service and very receptive. Welcome drink comes quite helpful after jet lag. Pickup and drop service is indeed good through the grinding traffic. Cons... Read more
from mumbai
Submitted on 17-10-2016
.Beautiful hotel...good rooms...better food....however, front office staff members fail to understand who is regular and who is not..they are fail to detetmine their valued guests..they might be having bad experience with other guests...however it does not mean everyone is same...they have to understand who is regular to thier hotel...and how to treat regular visitors..my experience with front office staff and inroom dining staff was quite surprising and bitter one...their attitude was sounding ... Read more
from
Submitted on 20-10-2016
It was a memorable stay credit goes to staff, very nice always ready to listen to you. Excellent decor, huge rooms, bathrooms are add-on. Enjoyed the stay very much will definitely recommend to others.
from Mumbai (Bombay), India
Submitted on 21-10-2016
Stayed at Westin for a weekend and it was perfect. The staff was good and helpful. Pool area remains very well maintained and beautiful. Overall food quality was good. Its right on the highway so a good connectivity.
from Mumbai (Bombay), India
Submitted on 21-10-2016
Hotel Location is near exhibition centre of Mumbai's Heart. Ambience its good. Hospitality wise is perfect Mr.Vir and Inhouse reservation team are great and helpfull. Mr.Jalag is very wise and quick service provide by his team thumbs up for the same. Surely for Bussiness purpose will choose the same hotel.
from Bengaluru, India
Submitted on 22-10-2016
The senior staff at the hotel is very high headed and lacks basics of hospitality. The food is pathetic and if you complain about the same which I saw at the lobby, the staff started arguing back to the guests. I'm a Bnp Paribas employee as we have corporate tie up hence I'm required to stay here else I will stay with them. I have asked my company to change the hotel too.
from Singapore, Singapore
Submitted on 23-10-2016
Had a blackout in my room amidst doing my work and the electrician didnt manage to fix it. The great service staff helped me get a replacement room fast as it was 2am in the morning and i needed sleep. They gave me a wake up call the next morning for me to pack my stuff in the old room and transfer to the new room. Really glad for the good service!
from
Submitted on 26-10-2016
Westin Mumbai or Garden city Westin .. this is one of my favourite and preferred hotel in Mumbai .. wonderful location , awesome people and just amazing food .. Kangana is the best and the buffet is double best .. rooms are specious 425 sft .. entire stay will give you the memorable pleasure .. just visit and relaxed .. hardly 20 min away from airport but still peaceful .. ideal hotel for your stay in Mumbai ..
from Gerrards Cross
Submitted on 26-10-2016
so many good five stars around, but The Westin also has a homely feel with staff who are very professional, but also informal and fun and only too happy to get everything sorted for you. Great rooms, great food, great stays and use repeatedly.
from Scotland, United Kingdom
Submitted on 27-10-2016
This is a really good hotel It's modern and very smart inside with loads of facilities and three good eateries The views are great too but what really stands out is the staff They are very friendly, obliging and do go above and beyond to help at every opportunity Chanmee, one of the experience managers actually took me to my room and sat me down so that she could talk me through the hotel and then even phoned around for additional info for me about the gym The concierge guys were amazing t... Read more
from Chennai (Madras), India
Submitted on 30-10-2016
Stayed in Deluxe room at 22nd floor overlooking Western express highway and a scenic view of Aarey colony... Very pleasant to see a lot of greenery on the side of a busy road... Spacious rooms, nice interior, clean & well maintained... Stay was comfortable but some disturbance due to sound from adjacent rooms... Hotel has good restaurants with selection from variety of cuisines... In room dining menu and service is good... Located at a very busy place near to Business area at Goregaon and behin... Read more
from
Submitted on 31-10-2016
Hotel is well located, since it's close to the int'l airport. Lobby is quite impressive. Rooms are large and very westin style with modern furnishing.... but they look a little bit lacking of personality. Bathroom excellent and large Staff just average. U don't feel yourself anticipated in your needs, though they Are professional and friendly. Good quality / price ratio
from London, United Kingdom
Submitted on 31-10-2016
Stayed here for 2 days the room was excellent, large, bath, shower, his and hers sink for a king room and the staff highly accommodating. High security around the hotel and is a tranquil escape in the madness of Mumbai. Will come back here on my next visit.
from
Submitted on 31-10-2016
Excellent service. True Indian hospitality. Warm and heartfelt. In a long time had an experience of this level, where the whole staff was happy to help. They were there for you throughout. We were there for 4 hours and the service was brilliant all along. The food served was great too. But a special mention of the Pineapple Spin mocktail would be fair. The Pasta was made to order and the chef got it perfect for each one of the 14 guests who were there in our party. I highly recommend you to hav... Read more
from
Submitted on 02-11-2016
My stay at the Westin Mumbai was extremely pleasant and trouble free. I was new to the city and the hotel and their staff were fantastic about getting me settled in to life in Mumbai and providing a great experience. The restaurants/spa/gymnasium all met and even exceeded my expectations for a five star facility.
from
Submitted on 03-11-2016
I stayed here for work from 24th to 30th October 2016. A Business Associate introduced our company to the Westin Mumbai Garden City and it has been a delightful surprise. I can't recommend it highly enough. From my greeting at the airport from the hotel driver to the moment I was dropped off I felt like I was part of the family. Nothing was to much trouble and everyone had a smile on their face. I ate at Prego's restaurant each night and was laughing the whole time due to the fun I had with th... Read more
from Mumbai (Bombay), India
Submitted on 05-11-2016
Nice hotel with beautiful rooms, wide variety of breakfast spread, had great time with my friends from USA, excellent hospitality by Ms Chandini and Mr Puneet Sharma.....will see you guys soon. All the best.
from
Submitted on 05-11-2016
I visited to this hotel with my friends and found check in was good though no one was there to ascort us to the lounge after check in so we had to find our own way to the lounge as we wanted to enjoy happy hours. Ambiance of the lounge very nicece, friendly and cooperative staff but when my friend asked one of the staff in luxury hours can he get glass of sula Brut she replied yes sir will get it on the table that time my others friend asked her could you please serve fresh Brut as it was seen f... Read more
from
Submitted on 07-11-2016
Where to begin. From the moment I arrived I was greeted with a smile. The check in was quick. The rooms are modern and spacious. The Spa and Pool are excellent. The restaurants are very good with lots of choices. Manoj who cleaned my room was so friendly and helpful. Chandni greeted me everyday while I waited for my car service. She checked to always make sure my stay was perfect. The staff is so sweet. I would recommend this hotel to anyone on business or pleasure.
from
Submitted on 13-11-2016
Celebrated my fiancé's bday at the Kangan. Must say excellent food thanks to Chef Avinash. Service is top notch thanks to Amrita and Lalit. Special thanks to Shreyas. Had a great time. Fabulous place and lovely ambience
from Mumbai (Bombay), India
Submitted on 14-11-2016
Amazing Hotel with superb view for half of Mumbai. Nice neat and clean Rooms. Amazing restaurant Located at 17th Floor. One of the restaurant hass Buffet Lunch/Dinner option other restaurant has Ala Carte Menu available. Also a bar counter on the same Floor.
from Mumbai (Bombay), India
Submitted on 18-11-2016
Let me begin with the main reason why I was even here. I work with Maersk and we had our team offsite at Westin. We chose this venue after weeks of reviewing our options and in the hindsight are happy about our final choice. The conference rooms are big enough to easily accommodate group of 50 with ample sample to do medium to complex level physical activities both indoor and outdoor. Meals and Cocktail evening package included a good range of meal/drink options. Accommodation and turn down se... Read more
from
Submitted on 21-11-2016
This hotel is like an oasis in the middle of the desert, believe me. Rooms are more than perfect with more than 100 square meters!!! Swimming pool well aconditioned, restaurants are also more than well .... and it is only half minute by walking to the shopping center to walk around, shopping and fast food restaurants.
from
Submitted on 22-11-2016
I think Westin Mumbai is one of the best properties in Mumbai and well maintained with consistency. Good location, impressive view of Mumbai from room, nice n helping staff and good breakfast spread on 18th floor. Overall a very good experience, once again !
from Bhadrak
Submitted on 23-11-2016
This hotel's experience will go down my memory lane as one of the best so far. It is located in a serene surrounding, considering that it is Mumbai, and you do not have this much of space available anywhere, to maintain that serenity. When you enter the hotel gate, you start feeling the warmth of hospitality right from that point. The staff are so well groomed that they could be described as a textbook example for best practices of customer care (management institutes can bring their students fo... Read more
from Victoria, Canada
Submitted on 23-11-2016
My new home away from home in Mumbai. The hotel arranged an airport pickup for around $100 which is normal in most big cities. My early morning Check-in at 2:00a.m. was hassle-free thanks to the wonderful staff at the front desk. In fact, all the Hotel staff exceeded my expectations. The concierge never hesitated to find answers whenever i had questions. This hotel is clean and new - a big benefit in Mumbai where some of the 5-star hotels are older and still have not upgraded their air condition... Read more
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