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The Shalimar Hotel

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Based on 550 reviews
Room & Rates
SMART Room

SMART Room

1 Queen Bed
189-sq-foot (17.5586-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, phone, and access to in-room child care; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Comfort Room

Comfort Room

1 King Bed or 2 Twin Beds
280-sq-foot (26.0128-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, phone, and access to in-room child care; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Lifestyle Suite

Lifestyle Suite

1 King Bed
390-sq-foot (36.2321-sq-meter) room with city views

Layout - Separate living room
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, phone, and access to in-room child care; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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ZEN ROOM,

ZEN ROOM,

1 Twin Bed
160-sq-foot (14.8644-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - A pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerhead
Practical - Laptop-compatible safe, phone, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The Shalimar Hotel
August Kranti Marg, Near Kemps Corner, Mumbai, India 400036

Rooms
Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1800 per room (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Breakfast
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Porter / Bellhop
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 550 reviews
from London, United Kingdom
Submitted on 30-04-2016
stayed one week staff been there a long time ...they recognised me!! Service was superb the lobby is very inviting and comfortable when waiting for friends to join you. has free internet which is very useful the bar has been upgraded and has a very modern look it has a small but adequate gym the location is very central for shopping, sightseeing and the sea is not too far. the rooms have AC and fans, a very good selection of Tvchannels Cant finf anything wrong with this hotel My fourth saty
from Pune, India
Submitted on 15-05-2016
Feels like home again!! Back at my fave Shalimar for the weekend of meetings... This time stayed at The Malabar Suite. So true to its name , the whole aesthetics were absolutely pleasing to my taste... Four poster bed with ivory and gold curtains, brass pots with flowers, bed back wall adorned with little wooden boats of the south seas... And the hanging lamps with the twinkling fairy lights. Felt like I was in a small cottage in the Malabar coast... And the brass hardware on the wardrobe tool ... Read more
from Atlanta, Georgia
Submitted on 17-05-2016
From the moment of entering, with the doorman offering his very pleasant greeting, to the relaxed air-conditioned Hotel foyer where booking in, is very pleasant and relaxed..... The restaurant is simply wonderful, from the beautiful food, and assistant's to help.... this is surely part of the bowl of gems the Shalimar offer's.... The rooms are very nice, and appointed well..... or, if in for a week or more, and there's a need to have cloths washed....... be careful, they'll return washed, ironed... Read more
from Kolkata (Calcutta), India
Submitted on 17-05-2016
Stay for a night but no value for money. Very small room. And as per the room and service, charges are very high. Breakfast so so. Nothing special. You have to call for toiletries. In Breakfast asked for a omelet but wait for more the 15 min then I left the table. No one ask me. Service also very delay.
from
Submitted on 23-05-2016
Stayed at the Shalimar for couple of nights , right from the door way with tradetional namaste welcome we found the staff extreamly courtious ,caring & friendly. Each room has a diffrent theame we choose the Rajputana which we found very comfortable , quick view : right water pressure with hot water 24/7 , comfortable bed with good pillow choice, bathroom aminitys very good loved the leamon soap, lighting perfect , two tv set's , the laundry service was great. Breakfast is well spread wit... Read more
from Los Angeles, California
Submitted on 28-05-2016
I stayed here on my trip to India. A charming boutique modern hotel albeit with an old world tadition, the hotel is over 50 years old. The staff were helpful and competent. The romos were superbly appointed and the food was outstanding. The deli and bakery at lobby level were outstanding. Good value for money.
from Bristol, United Kingdom
Submitted on 31-05-2016
We stayed in South Mumbai for 3 nights and am so glad we chose this hotel. A quaint boutique extremely personalised hotel The staff were very friendly. There was this one particualr gentlemen who really helped us. was very friendly and dressed very dapper who advised us on lots of things in SoBo ( as South Mumbai is called) Coming back to the hotel, the accomodation is really good, super comfy matresses and nice washrooms. Try the deli down on lobby level not to be missed. Recommended hotel.
from New Delhi, India
Submitted on 31-05-2016
It is almost impossible to find--and stay--in a decent budget hotel in South Mumbai (SoBO). Hotel rates here reflect SoBo's soaring cost of real estate, and service is at par with the snootiness that the affluent neighborhoods of SoBo is known for. The Shalimar Hotel is thankfully a savior for those who seek a decent, no-frills budget hotel in SoBo. Located on the busy August Kranti Marg in Kemps Corner, The Shalimar has comfortable beddings for an overnight stay, and the breakfast is simple b... Read more
from
Submitted on 07-06-2016
After a long and complicated flight I arrived at the hotel 12 hours late at 3am. I was greeted by three male staff members. When I was trying to explain the reason for the late check in and all the stress and exhaustion I had experienced with cancelled flights and the transfers not turning up to collect me from the airport, the staff were not at all interested in hearing me. In fact, they spoke in Hindi and were laughing directly at me, i felt very insulted. As a single female traveller, I f... Read more
from Pune, India
Submitted on 19-06-2016
This is my 3rd visit to the hotel. My work is on Peddar road which is barely 10 min away if traffic is not bad. My company put me up here the first time and hence have always chosen it. The angle room which i stayed in is amazingly functional. They have larger rooms but when u are staying for a day or 2 it is prefect. The toilets are nice and water pressure is goos. The closets have hangars specially for the ladies!! District Lounge - their new bar seems to be the new happening place in town. Th... Read more
from Liverpool, United Kingdom
Submitted on 19-06-2016
Stayed in Mumbai for 2 nights on our way to Goa. We wanted to stay in this part of town coz my husband's two college mates lived nearby. They recommended this hotel and we were very impressed. Attentive staff, full attention to detail. The rooms are tastefully done, the design team seems to have thought of everything... The spa was outstanding and the food was absolutely great.
from Mumbai (Bombay), India
Submitted on 21-06-2016
Lovely hotel in south Bombay. Excellent location. My work place was at Churchgate. The hotel is a 20 minute drive in traffic. Very nice comfortable rooms , good washrooms. The restaurant serves great food. Indian cuisine. The spa was really a treat Will stay here again for sure
from
Submitted on 22-06-2016
I stayed for eight days in Shalimar hotel on August Kranti road. This was my second stay at this hotel.Last time I didn't review the hotel but this 2nd time I feel I must because firstly I found the same top standard. Starting from very friendly and ever helpful reception staff. They were always happy to help to make my stay stressless. The hygiene is good. The in house restaurant has everything kind of food. In general it is very homly atmosphere and surely it is home away from home.
from London, United Kingdom
Submitted on 27-06-2016
Stayed at Shalimar hotel Kemps corner 20th April to 11th may 2016. Very friendly hotel, staff very helpful, food amazing. Rooms very modern and welcoming and cleanliness very high standard. Location close to shops banks and lovely park. I highly recommend this hotel and will alway stay here when I come to Mumbai.
from Henderson, Nevada
Submitted on 07-07-2016
One of the best bakeries in South Mumbai, the Shalimar Hotel bakery has custom order cakes as well as bread, pastries, and coffee. Take away and eat in. Located at Kemps Corner, a trendy area with shops, restaurants, and condos.
from Mumbai (Bombay), India
Submitted on 13-07-2016
I'm not new to Shalimar, have been staying here yearly since 2013, when I first came for the bypass surgery of my father. The hotel has been good, clean great location as always. But never has the hotel staff impressed me to the point of me having to take the time to write a review like the way they did this time. All the credit goes to the Front desk guy Mr. FARHAD LAKHANI, got me everything we needed as per our requirement, despite me having just walked in on short notice and made booking. ... Read more
from Mumbai (Bombay), India
Submitted on 19-07-2016
Surprisingly the Gulmarg Restaurant in the hotel messed up out order and even the Oriental cuisine that was ordered by us was bad .. The stir fry veggies were in fact pan fried with a batter coating and the rice was very average .A friend later suggested that their Moghlai food is supposed to be good but I cannot be sure . The manager later compensated us with some complimentary dessert and that was nice of him and he was open to receiving our feedback . The chocolate mouse was quite okay .
from Birmingham, United Kingdom
Submitted on 20-07-2016
This was my 2nd visit to this hotel, had stayed about less than a year. Nice hotel, excellent facilities. The deli at lobby level was a real treat plus the adjacent bakery. Helped that they have a salon in the hotel also. Rooms are very tastefully done and coupled with an excellent location, this hotel was nice.
from Kolkata (Calcutta), India
Submitted on 21-07-2016
Whenever I visit Mumbai I always try to stay at the Shalimar Hotel located in the posh area of Kemps corner. The best thing for me is their complementary breakfast at Gulmarg with a large variety of options. The rooms are clean and tidy. Hotel staffs are very cooperative. There is a spa and salon in the hotel. The location is very convenient from all locations. It is a perfect destination on a short trip for the business and family travellers.
from Kottayam, Kerala, India
Submitted on 23-07-2016
An excellent place right in the middle of historic buildings reminiscent of the colonial past of Mumbai. Well kept, big rooms. Neat and clean. Good food. Wonderful cake and pastry shop. I would like to visit again... Go out for a walk in the evening or morning. A different way experience in mad Mumbai rush, calm and quite... Very close to Mahalaxmi temple and Juhu...
from Boston, Massachusetts
Submitted on 24-07-2016
I travel to Mumbai about thrice in a year but generally stay in North Mumbai. My work this time though was in Churchgate so stayed at this lovely boutique hotel. Such a comfortable hotel. Accomodative staff. Traditional Namaste greeting by staff. Very nice and very comfortable rooms with all modern amenities. Good breakfast options. Safe and secure environment. Would definitely stay here again if I had to stay in this part of town
from Kolkata (Calcutta), India
Submitted on 24-07-2016
The single thing in this hotel which comes to mind is attention to detail and I was very impressed. the design aspect of this hotel is very influential however what impressed me more was the design teams aspect of functionality. The management has also looked into all the detailed aspects. Besides that, great service, great ambiance, super South Mumbai location all made it happen. Do not miss the spa and deli at the lobby, Indian food in the restaurant was great
from London, United Kingdom
Submitted on 29-07-2016
Stayed here for 3 nights and we enjoyed our stay. The positives of the hotel are location, value for money, excellent accommodation, great food and great service Couldn't find any negatives!! You must not miss under nay circumstances the fantastic bakery and deli at the lobby level.
from London
Submitted on 05-08-2016
As my friend stayed at the hotel, I spent a day there as well. The massage offered was mediocre but the service was amazing, friendly staff for sure. The rooms are small but for Bombay standards it's appropriate. Food is not too bad too. It's location is key, at kemps corner, it's easily accessible to all sides of south Bombay. Shopping and cafe options are unlimited in this area. A new bar here makes it useful for someone to stay put in this boutique hotel. Great option price wise too. Not too ... Read more
from Bengaluru (Bangalore), India
Submitted on 06-08-2016
This was my 2nd stay at this hotel and was completely satid=sfied. Very well appointed rooms, great washrooms, safe for a single lady traveller. The outlets especially the deli were a delight. The bar down at lobby level sure is a happening and rocking place. Service was vey good. Overall a lovely hotel.
from
Submitted on 06-08-2016
I visit this hotel whenever i come to Mumbai as it gives me same feeling again and again. Taste of food at restaurant Gulmarg is very good. Staff is cooperative. Wi fi- super speed. Must visit pastry shop and sandwich bar.
from Sydney, Australia
Submitted on 07-08-2016
We stayed at the Shalimar for just under two weeks in July. Initially in a Comfort Room, we upgraded to the Rajputana Lifestyle Suite for a bit of luxury during our extended stay.The Comfort room was a great room - well appointed, spacious, comfortable but the Lifestyle suite was Wow!! The Rajputana suite was tastefully and thoughtfully decorated (each Lifestyle Room has a different theme), and oh so comfortable. Little touches like air con plus fans, comfy mattresses, quilt and pillows, a love... Read more
from
Submitted on 12-08-2016
Great hotel, decent and reasonably priced food, clean and spacious rooms - this was everything I needed for my business stay from a hotel. The staff is polite and charming, giving you a taste of that perfect Konkani hospitality. The location too is just perfect, which considering the price of the stay, is a total steal! Definitely a choice for my next stay as well!
from New Delhi, India
Submitted on 14-08-2016
So I visited this hotel just for a one night stay to attend an important meeting in Mumbai but was disappointed with the hotel. The room was decently clean but it was really small and the light was really low. The amenities in the room were also poor. Specifically the bathroom slippers were the worst quality that I have ever seen.
from New York City, New York
Submitted on 04-09-2016
I had an absolutely wonderful experience at the hotel. The Rajputana suite, where i stayed was absolutely fabulous and could easily be in a 5star hotel. The rooms were clean, unique, well organized, bathrooms were clean and neat as well. I live in the US and i have to stay I was quite impressed. The staff were also extremely pleasant, esp Fahad, was extremely accommodating to all of my needs and extensions of stay. Sohal was also extremely pleasant at the front desk. I would def stay again... Read more
from Bengaluru (Bangalore), India
Submitted on 05-09-2016
I was attending a conference in south Bombay and chose this hotel from recommendations and very happy with the same. Good value for money. Excellent rooms, comfortable in all ways. The Breakfast was superb and even the food in the restaurant and bar was very good. I wanted to use the spa but didn't get time. Over all fully recommended and happy to stay again. Excellent service also....
from London, United Kingdom
Submitted on 05-09-2016
One of the best hotel stays I've had, certainly worth every penny, fantastic food available from Gulmerg, especially the butter chicken, and the cakes are pretty darn good as well! Rooms are clean, great view and one of the best nights sleep i've had in months. I can wholeheartedly recommend The Shalimar Hotel.
from Kuala Lumpur, Malaysia
Submitted on 05-09-2016
Due to my last experience at the Shalimar,decided to stay there again and am really glad I did so. Although the suite was not available this time as the hotel was pretty full ,and we checked into a double bedroom, I was surprised to find.that it was really comfortable and had all the amenities needed. It still has beds and pillows that promise you the best sleep ever. I really don't know what it is about their bedding but I don't even sleep as well in my own bed at home. However because of this... Read more
from Gurgaon, India
Submitted on 08-09-2016
I always prefer The Shalimar when travelling to Mumbai as I feel comfortable and happy with the service . Warm staff always willing to help. There are many room size/design options to choose from and now a Spa too !
from Dubai, United Arab Emirates
Submitted on 08-09-2016
Good facilities, great food, prompt service and extremely friendly staff, especially at the reception. Special mention to my breakfast gentlemen Damodar and Mazher who made sure my cold coffee was always on time. Housekeeping staff could be a little more attentive to detail. Would recommend it to anyone looking for a good hotel in the area.
from Los Angeles, California
Submitted on 10-09-2016
This is a small quaint boutique hotel located in the residential enclave of \kemps \corner. An upmarket location but an affordable hotel. Neatly designed room with all amenities. Also good food options, reasonably full buffet breakfast. Generally a value for money hotel. Good friendly service and good management ethics it seemed. Overall very nice hotel
from Singapore
Submitted on 13-09-2016
I booked a queen bed and asked for a quiet location, so they gave me a twin bed room because of the location. The room was adequate - small but well appointed and clean. The mattress was a bit saggy in the middle (both the beds). Service was excellent! Staff very helpful and polite. Breakfast was included and was very adequate. The masala omlette is very good!
from Kuala Lumpur, Malaysia
Submitted on 14-09-2016
I stay at the Shalimar Hotel whenever I am in Mumbai and it has never failed to deliver. The service was top-notch. The manager Mr. Mazher at the breakfast buffet was extremely hospitable and makes sure that our needs are always met. The food too at the Shalimar is delicious, especially the Butter Chicken. All staff at the hotel are polite, friendly and very approachable. They do all that they can to make sure that you have a great stay. The quality of the mattresses/bedding used was amazing a... Read more
from Mumbai (Bombay), India
Submitted on 23-09-2016
This hotel is located in a mainly residential locality in Kemps Corner area. It is modern the rooms are a bit small but functional. The hotel also offers a good restaurant, a coffee shop and a bar. It is mid ranged and run privately.
from
Submitted on 27-09-2016
The word "Shalimar", it is said is synonymous with a garden of great beauty. True to its meaning Hotel The Shalimar located in one of the poshest locality of Mumbai provides a great beauty not just in terms of location, homely ambience, courteousness of staff, but also Gulmurg restaurant, The Serene room spa. I've always mentioned in my earlier reviews also that each & every single staff member represents the whole organisation & this hotel is more beautiful because it trains their staff so wel... Read more
from Emirate of Dubai, United Arab Emirates
Submitted on 30-09-2016
Excellent Room, Excellent Service, Excellent Hotel. Must make a specific mention about Zeinab at the Front Desk who I also dealt with when making the booking. The stay was overall fabulous and will definitely stay there again.
from Mumbai (Bombay), India
Submitted on 03-10-2016
The rooms are reasonably priced the service is very quick it has a very good pub and good restaurant it is very near to kemps Corner Bridge... the rooms are spacious and neat and clean it even has a pastry shop and a sandwich corner
from Mombasa, Kenya
Submitted on 08-10-2016
This a small little we found and was reasonably priced. The rooms were very nice and spacious, Wifi was working well. There is a small sandwich bar for a light snack. The bar was really nice. The Gulmarg restaurant offered some good meals as there are no restaurants nearby in the area. Breakfast choice was really good and the staff were very friendly.
from
Submitted on 18-10-2016
Man This place looks interesting and is good. Located at Hotel Shalimar , its a cute cafe or a type of a sub. Pricing VFM - Tried the Vegetarian sandwich Garlic Baguette with assorted fillings ( lettuce/gherkins/olive/jalapeno/cucumber/onion ring) a couple of sauces thousand island and spicy paprika with grilled pepper dusted tofu. End result = good. one can make their own salad as well ( veg/non veg ) try the Yo deli sandwiches ( either make your own ) or choose from what they have. This is a ... Read more
from
Submitted on 19-10-2016
I am staying in this hotel since last 10 years.Nice location . Very near to Mumbai central. Its posh area. One can see Mukesh Ambani house from window.Good service. They are providing quality break fast.
from
Submitted on 26-10-2016
The staff were very friendly. Unfortunate they are having to work in a dissfunctional hotel. The Wifi was terrible, The television didn't work for two nights, the room was small and some guests used their room as a night club in the evening. I feel sorry for the staff.. I would never recommend this hotel or stay here again.
from Ingham, Australia
Submitted on 29-10-2016
The Hotel Shalimar is a great place to stay. Good food and the suites are roomy and luxurious. The hotel has a bakery downstairs that is to die for. From fresh salad sandwiches to cakes and pastries, they are the best. We have stayed at this hotel twice this year for a total of 5 weeks. The hotel staff are always friendly and helpful. Great service from everyone from the night staff to the doormen. Our special thanks to the restaurant staff who made our stay special, always happy and trying th... Read more
from Mumbai (Bombay), India
Submitted on 31-10-2016
The best thing about the Shalimar is the location. You are close to a lot of the places you might want to go. My room was tiny but adequate and clean. The hotel breakfast was decent. However, over my stay of one week, the staff repeatedly failed to have breakfast ready and the tables set by the opening time of 7 am. On one day, I couldn't eat until almost 7:30. The staff is friendly and pleasant. I liked the sandwich I got from Yo Deli, one of the hotel's restaurants. The price seemed fai... Read more
from Indore, India
Submitted on 04-11-2016
I stayed here for 4 nights on a medical visit to Mumbai.The proximity to Jaslok Hospital really helped.The staff were amazing,went out of their way to help.Great accommodation,excellent vegetarian food(We are vegetarian)The deli and the bakery at the lobby level were perfect hangouts to meet some old friends.Good value for money and would happily stay again.
from New Delhi, India
Submitted on 04-11-2016
Was in Mumbai a few weeks ago for a business meeting and booked at the Shalimar Hotel. Have stayed here before and enjoyed my stay. Was pleasantly surprised at the great hospitality and warmth extended towards me. The Guard and Check-In lady remembered me and upgraded my booked room type. The room was great, well equipped with a safe, hairdryer, tea/coffee maker and a well stocked minibar. The bed was very comfortable and the shower.............what a shower..........good water pressure and hot/... Read more
from Chennai (Madras), India
Submitted on 04-11-2016
This was my 3rd visit to this hotel. Am very comfortable about the hotel. The location, the value for money aspect, the rooms are nice. The service was great. Great help by Mazhar the restaurant Manager. Also very good pastry shop. The rooms are superb with excellent washrooms , excellent utilization of space. Good hotel, definitely recommended.
from Bristol, United Kingdom
Submitted on 10-11-2016
Stayed here for 3 nights on our India holiday. Lovely boutique hotel. Good rooms,helpful staff, the food was superb. There is a nice restaurant serving excellent Indian food, the bar was a lively place especially on weekends. You must go to the spa, definitely worth a visit.
from
Submitted on 17-11-2016
The food is cool here. The view is nice and the waiters and service was superb. The sautéed vegetables were superbly done and definitely worth a second visit. The garlic bread made with fresh garlic and some garlic paste was just superb. Really liked the enthusiasm and the service there
from Singapore, Singapore
Submitted on 18-11-2016
Got a shock when I entered the small guest lift, that was quite dimmed. But the guest rooms are quite spacious and comfortable. It would be good if the front desk staff could be more attentive and helpful with guests' queries. I was given 2 single beds, though it was informed that I am staying alone. Also, there was no follow up on my request for airport drop off, so I had to kept going back to the front desk to confirm my reservations. Wifi connection that the hotel is providing is quite weak... Read more
from
Submitted on 22-11-2016
What a lovely charming hotel. Fabulous location right in the heart of the city and high end shopping stores. The rooms are extremely comfortable. The suites are exquisitely furnished and bathrooms are lavish. I loved the Indian food and the staff were eager to please. I'm going to try the continental food next time.
from New York
Submitted on 24-11-2016
Nothing amazing but did the job. Clean and friendly staff. It has all the necessities but don't expect any frills. Not sure where the 'zen' rooms are but my room was just a traditional room. Breakfast was solid and included. Handy to have a small deli and two restaurants and a pastry shop in same building. I found location perfect, halfway between tourist spots in the south and Bandra up North. Approx20/30 mins in either direction. Housekeeping was prompt when called to the room. Tell taxi driv... Read more
from La Ciotat, France
Submitted on 28-11-2016
A good restaurant at the first floor but the rooms are very small,a lot of noise and very bad beds...it's difficult to sleep when you are two inside.It's only a business hotel very far from all you have to visit in the beautiful town of mumbai (only by taxi around the hotel)But the staff is very good at the reception,restaurant and for the room.I prefer to be along marine drive in mumbai it's really better.
from
Submitted on 04-12-2016
I stayed at this hotel during the TTF in Mumbai. I reached the hotel much before the check in time. Being a hotelier also, I requested for early check in at 10 am for which I was bluntly refused saying that no rooms were available. I waited in the lobby for 35 minutes. During this time at least 5 rooms checked but still the room was not offered. I then changed in the lobby cloak room and want for the meeting. The second night was horrible. There was a massive A/C leakage in the room. There was ... Read more
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