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ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

Mumbai, Maharashtra, India (BOM)

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Based on 1997 reviews
Room & Rates

Standard Room

1 king bed or 2 twin beds
425 sq feet (39.5 sq meters)

Layout - Separate sitting area
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Executive Club Pool/Garden View

1 king bed
Layout - Separate sitting area
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Executive Club

Executive Club

1 king bed
366-sq-foot (34-sq-meter) room with garden views

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Pool/Garden View

Executive Pool/Garden View

1 king bed
366-sq-foot (34-sq-meter) room with pool views

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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ITC One

ITC One

1 king bed
549-sq-foot (51-sq-meter) room with pool views

Club/Executive Level - Club Lounge access, dinner reception, separate check-in location, and 3 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Sofa bed, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite

Executive Suite

1 king bed
474-sq-foot (44-sq-meter) room with pool views

Club/Executive Level - Separate check-in location and 3 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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The Towers

The Towers

1 king bed
474-sq-foot (44-sq-meter) room with garden views

Club/Executive Level - Club Lounge access, dinner reception, and 3 hours of meeting room use (subject to availability)
Layout - Separate sitting area
Entertainment - WiFi and wired Internet access, 32-inch plasma TV
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Club

1 king bed or 1 twin bed
370 sq feet (33 sq meters)

Layout - Separate sitting area
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Towers

1 king bed or 2 twin beds
425 sq feet (39.5 sq meters)

Layout - Separate sitting area
Entertainment - 32-inch plasma TV with satellite channels
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

ITC One

1 king bed
549 sq feet (51 sq meters)

Layout - Separate sitting area
Entertainment - 32-inch plasma TV, satellite, and DVD player
Food & Drink - Espresso maker, minibar, 24-hour room service, and microwave (on request)
Sleep - Premium bedding, a pillow menu, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai
Sahar Andheri (E), Mumbai, India 400 099

Rooms
Make yourself at home in one of the 380 air-conditioned rooms featuring minibars and plasma televisions. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

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Know Before You Go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: INR 1199 per person (approximately)
  • Fee for in-room wireless Internet: INR 600 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): INR 200 per hour (rates may vary)
  • Fee for wireless Internet in public areas: INR 600 per 24-hour period (rates may vary)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1997 reviews
from New Delhi, India
Submitted on 26-05-2016
the moment we entered the restaurant our first expression was omg. it was full packed. i could make out how good this restaurant is actually! finnaly we got the table and within few seconds only Sanket comes to us to describe us the menu. In a minute we ordered tandoori aaloo, paneer and some tandoori fish and in main course the famous dal. Food was very very tasty. thank you so much for a wonderful experience.
from Bengaluru (Bangalore), India
Submitted on 27-05-2016
Luxury hotel with all possible amenities that any one could think of. Courteous staff and good deal The restaurants have a good spread ... And you could try mutton biryanis in Dum Pukth. Truly amazing . Rooms were apt and equipped for a business and personal stay . free wifi that could connect up to 5 devices and above all very strategically located next to the Mumbai International Airport ... It's a complete package ???
from Austin
Submitted on 27-05-2016
I love the ITC Maratha not just for its proximity to the international airport (stone's throw) and to a key highway, but because of it's old world classy charm and amazing service. They really do take care of you from check in all the way to check out and helping you to your car/cab. Indian hotels are known for their hospitality but the ITC really takes it up a notch. And I've stayed there at least once-twice each year for the past three years as well as in other Indian hotels in other Indian ci... Read more
from
Submitted on 28-05-2016
More or less everything was ok, except there was an odd occasion where the room was not cleaned properly. Possibly a bad day at work for the staff. Having said that, a pleasant stay and not much to complain.
from Mumbai (Bombay), India
Submitted on 29-05-2016
Had visited this place along with the family. Great ambience, rooms are ultra modern, staff is very helpful, property is great. However few drawbacks no jet spray in the washroom doesnt go well with the hotel name. Its ITC maratha with pics of maratha culture all across. We are still in India wherein jet spray is a must. Breakfast spread is okay not impressive and extensive as sahara star. Really wished if they cud have a disc inside like Lalit do i.e. kitty su In all property is good but n... Read more
from Gujarat
Submitted on 06-06-2016
Nice looking staff in traditional uniforms. However the food is bit costly but "Dum pukht" restaurant is really superb. There are wide range of food options available with different restaurants. Swimming pool and gym is really good. Best thing is it is very close to international airport, no worry about city traffic. only 10 min to airport!
from New Delhi, India
Submitted on 06-06-2016
Always felt that ITC Hotels tops in hospitality and my recent stay at the ITC Maratha reinforced that. Amazing hospitality, was received at the airport with the check in already done , when I entered the room to welcome me was a framed message with my photograph, and something I have never seen before- a fishbowl with two goldfish with a welcome message on a white stone inside the bowl! As usual great food, room and service.
from
Submitted on 06-06-2016
I had the pleasure of meeting an excellent concierge of the hotel named maxim. He was very informative, helpful & polite in assisting me. It was like, I could ask him anything about Bombay & he had the answers. He even gave me his WhatsApp number in case if I got lost or needed directions. A six star service indeed. Haja
from Kolkata (Calcutta), India
Submitted on 07-06-2016
This is a typical ITC Hotel which reflects a lot of pomp and grandeur... i had stayed there for just 3 days and needless to mention... truly enjoyed it. I have been visiting Mumbai for years now and never looked beyond Nariman Point..... so the grand stay at the hotel has definitely prompted me to review it. Very conveniently located near to the Mumbai airport... the property looks sooo awesome from outside and amazing from inside that you are bound to be awestruck.... The coffee shop offers a w... Read more
from
Submitted on 08-06-2016
The hotel is just stone through from Terminal 2 Airport Mumbai. The hotel has royal ambience. The check in was fast and the staff was courteous and smiling. The room was big with all necessary amenities. Bed was comfortable with choice of pillows. Bathroom had good choice of toiletries and has royal feel. The food was also tasty and my stay was really comfortable. Definitely stay again.
from Hyderabad, India
Submitted on 30-06-2016
Itc Maratha for me its like second home in mumbai. Very humble staff and very caring butlers and all well guided by respective head of departments. Manthan, akilesh and janvi from front office are excellent and very dedicated to their services. God bless.
from Mumbai (Bombay), India
Submitted on 30-06-2016
The ITC Maratha is located neat the Hyatt Regency very close to the International airport in Mumbai. It is quite a big hotel and has a number of F&B outlets. Food like any ITC hotel is good. The coffee shop is on a big atrium with plenty of openness and lots of light. The rooms are quite nice but nothing spectacular. Staff is friendly and helpful. All in all a good hotel near the airport and western suburbs.
from Mumbai (Bombay), India
Submitted on 30-06-2016
We had a superb experience during our stay at ITC Maratha. Kids had lovely time. The place is near the international airport. The place is known for its Indian food so when you are at this hotel, try their Indian food
from Mumbai (Bombay), India
Submitted on 30-06-2016
I had stayed in Maratha sheraton for a wedding function. For the two days i stayed, i did not get a single problem and the food, staff were amazing and friendly. the location is also not far from domestic airport.
from
Submitted on 30-06-2016
Always a delight staying at the ITC. I frequent the hotel for business trips and the hospitality is top quality. The rooms and dining experience are fabulous, and the staff are extremely courteous - always ready to help and make the stay feel all that more special. As for the restaurants, the Peshwa Pavilion is a favorite of mine. Pramod, Vikas, Mihir and Mohat offer fantastic service. Pramod in particular made an effort to remember my drink and food order without me needing to ask. It's touches... Read more
from
Submitted on 02-07-2016
Rooms and food was excellent Staff is very polite specially [Rashpal] on front desk very helpfull , swimming pool is nice and restaurants are the best. It's nearest hotel in Mumbai from airport weather it is domestic or international.
from Johannesburg, South Africa
Submitted on 02-07-2016
I was a guest at the ITC Maratha from 19 June to 1 July 2016 and the hotel just exceeded my expectations in every possible way. The quality of service, the attention to detail, the luxurious and comfortable room, the amazing food - all just completely surpassed any prior experience I have every had in the hospitality industry. I can't wait to return for my next business trip!!
from Dublin, Ireland
Submitted on 03-07-2016
I stayed in the Hotel for 3 weeks during a business trip and can only recommend the hotel. The service is amazing and of course always available. The suite was spacious and quiet. The perfect place to recover from the busy city and/or work. Take your time to test all restaurants at least once.
from
Submitted on 04-07-2016
This hotel is like 2nd home for me in Mumbai. When ever I am in Mumbai, I stay in this Hotel only. Rooms of this hotel are great and Daal Bukhara from Peshawari is yummy and best in class dish. Location is just next to Mumbai International Airport.
from Milan, Italy
Submitted on 06-07-2016
The hotel is very conveniently located 5 min away from airport. It a super luxury Hotel, colonial style. The hit is the breakfast: absolutely outstanding, please don't be afraid to ask for Dosa, they will make for you. I always ask for Smoked salmon which usually is not on Buffet, and they prepare in no time. It is very good for business but a little far from the city (especially given the Mumbai traffic). In the Hotel there is a very nice hotel for the dinner, the Peshawri, where they serve exc... Read more
from
Submitted on 06-07-2016
Nobody will deny the fact that the luxurious collection of ITC is just awesome properties in the town, everything is just above the level of expectations, luxurious ambience, friendly staff, always positive attitude towards guest requests that is which make something apart from others in hospitality industry. I visited ITC Maratha last month as a part of sports team and it was really a nice experience staying there. Food was good, services were good, ambience, rooms were neat and clean. Nearby i... Read more
from Singapore
Submitted on 06-07-2016
I stayed at the ITC Maratha recently for 2 nights while on business travel. I am a big fan of ITC hotels as they tend to have exceptional service and also some of the best known restaurants in the country. The ITC Maratha lived up to my expectations in all departments. The hotel is bang opposite Terminal 2 of the Mumbai airport so traveling to and fro to the airport was a breeze. I was surprised that the hotel (maybe others in the vicinity as well) does not provide a courtesy ride to and from... Read more
from
Submitted on 08-07-2016
Very nice rooms very nice swimming pool very nice hall for marriage nice food also very big bathroom with a tub there are 3 restaurants there is even spa and a gym I had fun there and I hope you will also have fun
from
Submitted on 09-07-2016
I have stayed 3-4 times in last 2 years. Very close to the airport, unmatched hospitality and awesome food ! The building, architecture is inspired by the majestic decor of the Maratha dynasty adds to the glory and experience. It has 5 dining options. Once there was delay in check in as the room was getting ready and staff on reception offered INR 500 discount voucher to my colleague of will lifestyle store which is located at the ground floor. Nice gesture...
from Boston, Massachusetts
Submitted on 10-07-2016
Once you step foot inside, you'll forget that you're in the hectic of hectic cities called Mumbai. The staff are very nice, the decor lovely (nicer than ITC Rajputana in Jaipur that I've also stayed at). Gracious Anthony at the front desk was very helpful for our stay. He learned that we were here for a wedding and made every effort to make our stay pleasant, including suggesting that we get a sherwani (Indian male "suit"). He also upgraded us to a nicer room and gave us free vouchers for laund... Read more
from
Submitted on 10-07-2016
Staying here with my girlfriend for work. Absolutely beautiful hotel. The staff is very friendly and the most customer attentive I've ever seen. I wish the staff in the US were this friendly. The restaurants here are great. The spa is amazing as well. I would highly recommend this hotel to anyone staying in Mumbai. Pramod has been overly friendly at the restaurant there. Helping me try out food combinations since I'm new to Indian food. He definitely made my stay better.
from London, United Kingdom
Submitted on 11-07-2016
First the good: the ITC Maratha is a lovely, impressive building in Indian palace style, with a huge airy atrium; it is very well located for the airport, only 5 mins drive. Entrance security seems good and the doorman dressed in traditional maharaja/ceremonial style is a star. However I found service overall extremely patchy, with a lot of staff rushed and uncaring/inattentive, whilst some others are fine. Check-in was functional and basic, just about OK, average at best; checkout was close ... Read more
from Pune, India
Submitted on 13-07-2016
My family and I booked a standard room at ITC Maratha and it was very luxurious. We loved the ancient Maratha dynasty decor that was there through out the hotel. Customer service was wonderful and everyone was kind and welcoming. Maxim from the concierge was very helpful in helping us with our return trip and touring the city. I recommend you go to him if you have any questions regarding travel plans in Mumbai. He has his own desk next to the receptionists. The location of the hotel is good ... Read more
from
Submitted on 13-07-2016
Excellent hotel. It has a grand lobby area which I liked. Breakfast spread is good Comfortable room. Hospitality of the staffs are well appriciated. Just in front of the international airport makes it convenient location wise.
from New York City, New York
Submitted on 13-07-2016
Stayed for one short night at this hotel. first time I stayed in this chain and I don't understand why the phrase Luxury is added to the name. The hotel is similar in price and service to all other same level hotels in Mumbai. I felt that the rooms are getting old with some minor defects. maybe it is time to do some upgrades...
from Ashdod, Israel
Submitted on 14-07-2016
The best hotel in Mumbai Hotel close to anywhere including the airport. The service is the best dance Mumbai. Rooms are spacious and very clean. Good service starts from the moment you arrive to the hotel. Excellent food which can provide all evidence and unchallenged
from Hong Kong, China
Submitted on 14-07-2016
Friendly staff, beautiful hotel and amazing food! Peshawari restaurant on the main level is the best restaurant in Mumbai if you are looking for authentic indian food. Delicious dal makhani, garlic naan and kebabs are to die for. Close to the aiport
from Mumbai (Bombay), India
Submitted on 16-07-2016
Beautiful hotel and friendly staff. Amazing food. Specially in peshawari restaurant try amazing dal makhani. It was so delicious. The best hotel in Mumbai near airport. Rooms are spacious and very clean.
from Jaipur
Submitted on 16-07-2016
Had a good time during the brief stay of 4 days at ITC Maratha. The ambience, and style of the property gives you a leisurely, and laidback feeling. The stay was very comfortable, and the service was good. One serious area of improvement will be the service at the lounge - definitely a notch lower than many other ITC lounges I've been too. Will definitely recommend it for all kinds of travellers!
from New Delhi, India
Submitted on 16-07-2016
I had a Towers room, which included breakfast as well as the use of the lounge. Overall it was an excellent experience. I still have problems with the way they handle their internet. The scratch card system is pre-historic and environment unfriendly. Why can they not simply build a free internet into the room rent, like every other hotel does? Food is excellent, service is very good. I needed some emergency medication which the concierge arranged seamlessly. Overall, an excellent experience.
from Mumbai (Bombay), India
Submitted on 18-07-2016
The hotel is ideally located near the airport and very useful for stop overs. It is quite a busy hotel but has lots of restaurants, a bar and nice garden area and a lounge so one can always find a quiet spot. The rooms are a good size but a little renovation is needed. The highlight of the hotel is the food. Peshawari for great kababs and the famous kali dal and the Pan Asian is also very good.
from Chennai (Madras), India
Submitted on 18-07-2016
Its a busy hotel and located near the airport. Good Service and we are very comfortable and had a good time in ITC Maratha. Food is good.Rooms are quite good but need some improvement.But really nice hotel to visit!!!
from Vancouver, Canada
Submitted on 19-07-2016
I stayed for 7 nights. Location 5 min from airport. The breakfast was great- a good variety and personalized. The lounge was also great and we enjoyed our Visit. Deepak/ Jonathan - great service thank You. We used the Concierge and he was excellent. Breakfast , staff was great and remembered what we like - jamun juice and dossa the hotel is located close to freeway entrance and was easy to get around most days. Great SPG platinum recognition - upgrade and lounge access. See you soon ITC
from
Submitted on 20-07-2016
Stay here once and I am sure you will go back again and again and again. The staff is very good and so is their hospitality. Coming on to food, you would love the delicacies at Peshawri. I shall go there for sure again.
from Singapore, Singapore
Submitted on 20-07-2016
Decent hotel only 5 minutes away from the airport. The hotel breakfast was to-die-for. The hotel also had a spa where I did a full body massage and my masseuse from Bhutan was really polite. Massage was great and ambience was so perfect. The help from the concierge who chartered us a driver to go sightseeing was really appreciated as well. :) We paid about $60SGD for 3 people and managed to visit places like the Gateway of India, Afghan Church, Queen's Necklace and Dhobi Ghat man-laboured laundr... Read more
from Bengaluru (Bangalore), India
Submitted on 21-07-2016
Food exciting well ambiance, centrally located. proximity for International airport very good. lovely hotel to stay with family. Luxury and comfort available. stayed alone for business found well. Enjoyed stay.
from Chennai (Madras), India
Submitted on 21-07-2016
ITC is always a symbol of hospitality. For their quality of food, service, room, interiors and their staff's smile in each service. A place to live your business and leisure trips for sure. Must experience their inroom dining dum biryani, dal kichadi & pan Asian restaurants.
from
Submitted on 24-07-2016
Visited for business. it s great and awesome property. Excellent service, nice and clean rooms. Staff is very good and cooperative. Food in all restaurants is tasty. Location of the hotel is also good, just opposite to International airport.
from Mumbai (Bombay), India
Submitted on 25-07-2016
Was here with the husband for a little staycation for our anniversary. They hotel was super sweet to arrange for a bouquet of flowers, a cake and also a bottle of champagne for us when they learnt that it's a special day for us. The rooms here are huge and spell luxury. Huge windows provide ample light. There is also a super comfortable study kind of area with a desk. The bathrooms are quite huge and also have a bathtub. And you are provided with luxurious toiletries as well. Quite an amazing... Read more
from Indore, India
Submitted on 25-07-2016
The biggest advantage of this property is its proximity to the airport. As always food at Bukhara was delicious especially Dal Bukhara. Its always the same through out all of ITC properties. And if a restaurant can treat there Dal well then I believe rest of the food they serve is going to be just right.
from
Submitted on 25-07-2016
ITC Maratha is perfectly located just outside the Mumbai international airport. Since most flight to India come in pretty late in the night, ITC Maratha allows you to check-in quickly and go to sleep without loosing much time so that you are refreshed for the next day.
from New Delhi, India
Submitted on 25-07-2016
Decoration is befitting with the theme.name Curtleries were good. Service was fast and very polite. Good dining experience at Dumpukht. House keeping was kind enough to provide a water bowl with two live golden fishes. Wow ! so relaxing to watch them. Nearer to airport to keep the worry of mumbai traffic at bay.
from
Submitted on 27-07-2016
I've stayed a number of times at ITC Maratha for business trips. The staff and the treatment they provide are absolutely faultless. Every time i'm in the hotel, they take the time to ensure that all my requirements are met and always look after me. This was true right from the first trip. Special mention goes to Vijay one of the senior staff members there - he ensures that until you get to the airport, you receive the best out of your stay at the hotel. I also feel that the ITC is a classy hotel... Read more
from Bangalore
Submitted on 27-07-2016
The 1st best thing about this property is its located right opp. the international (T2) terminal of Mumbai airport. Being a frequent visitor, most of them know me by my name by now. But everytime, I get the same warm welcome when I check in & it only gets better everytime. Though its an old property, but, ITC has ensured that everything is inline with the time & technology. The rooms are pretty spacious, well decked & have best of the amenities. The restaurants serve best of the food. My favouri... Read more
from
Submitted on 28-07-2016
Haven't visited India for more than 15 years; went there for a short meeting and stayed in india for less than 24 hours. This hotel is a good choice as it is just opposite to the airport. But you shouldn't walk over to the hotel, it is hot, dusty and inconvenient to visitors to do so. It has a beautiful atrium and cafe, traditional India style and decorated. I traveled there via Singapore Airlines, the Singapore crews also stayed there, seems a safe and convenient hotel. It operates several res... Read more
from Mumbai (Bombay), India
Submitted on 30-07-2016
ITC Maratha is located right opposite to the International Airport(T2) which makes it quite accessible and visible to the visitors.ITC has made sure to keep every thing intact with well advanced technologies,luxurious rooms and exceptional services.Restaurants like Peshwa Pavilion,Dum Pukht,Peshawari,Catherine's serves best of the food.Staffs are courteous and brilliantly trained.
from Dubai, United Arab Emirates
Submitted on 31-07-2016
great location, large spacious rooms and great service. Food quality is excellent with good spread during buffet. Ms Richa at the front desk was of great help at the time of checking in and sorting out my request to hold luggage for two days. Only let down was some of the staff members were not aware of our package and instead of checking it internally, they were sort of arguing with us...though it was later sorted out.
from Pune, India
Submitted on 01-08-2016
The stay was amazing, the staff at recption, in-dining and at breakfst, at bar are vry co-ordial and eager to help. The way the entire staff greets you by "Namaste" truly gives you a feel of India. The variety of items at breakfst leaves you thinking which one should be tasted .. it was a royal feast. Iiked this hotel and recommend it to all.
from London, United Kingdom
Submitted on 01-08-2016
Really positive experience, stark difference to the Grand Chola in Chennai. Great service, nothing was too much trouble. Very close to the airport and easy to get around. Anamika at the front desk was very pleasant - helped with an early check in and made check out very convenient.
from New Delhi, India
Submitted on 01-08-2016
Stayed here for a night. Appreciate the hospitality offered by Ms Rashpal and front office team as well as Bombay High team on this short visit. The in room dining service was prompt and very courteous. Love to return anyday.
from Mumbai (Bombay), India
Submitted on 03-08-2016
The food, especially the brunch at Dum Phukt, ITC Maratha is awesome and makes you want to go back again and again. The ambience and the hotel are excellent. The other restaurants within the hotel also serve yummy food.
from
Submitted on 03-08-2016
Great hotel literally next to Terminal 2 of the airport. Very convenient to go to Thane as well as downtown. Excellent dining options and durbar ambience too. Breakfast tends to get super crowded. Breakfast variety for vegetarians can be improved. TV channels can also improve drastically. Very very friendly staff. SPG honoured but no specials/upgrades.
from Washington DC, District of Columbia
Submitted on 03-08-2016
This is truly a luxury airport walking distance from Mumbai Airport. One can actually walk from the bottom floor of the international airport to this hotel and bypass the taxi charges. Although, the taxi price in minimal in dollar terms. Still a saving. The hotel has great security. There is always someone to greet you when you enter. The staff are wonderful and frequently ask about your needs. There is a beautiful outdoor swimming pool to relax. The rooms are luxurious and have great... Read more
from
Submitted on 03-08-2016
This is best hotel in my life that. I saw . Best part is the service and food is awesome as well as the structure of hotel is royal and the rooms are best in quality at royal place and if you go once then definitely comes again.
from New Delhi, India
Submitted on 05-08-2016
ITC Maratha is awesome and makes you want to go back again and again. Very convenient to go to Thane as well as downtown. Excellent dining options and durbar ambience too. Very very friendly staff. SPG honoured but no specials/upgrades.
from
Submitted on 06-08-2016
Very friendly and flexible staff. They go out of the way to help your stay become comfortable and relaxed. Highly recommend future visitors to stay at ITC Maratha going forward. This will always be a hotel of preference for me in all future visits to Mumbai.
from Menstrie, United Kingdom
Submitted on 07-08-2016
Stayed here a couple of times and on my second visit even more impressed than the first. The staff are always very attentive and very concerned to met your every request. The accommodation, particularly the suites in the Tower or ITC One are large and exceptional and stunning value. Very close to the airport terminal 3 and has some fantastic restaurants, the shopping area has a few shops selling jewellery , carpets etc and now having visited India a few times the Hotel shops seem much better val... Read more
from Bengaluru (Bangalore), India
Submitted on 08-08-2016
Very comfortable rooms. Nice view. Supportive staff. The breakfast spread was good. the restaurants were good. Very strategically located, close to airport. The only drawback is that the dining areas was a bit congested and could be more spacious.
from Karmiel, Israel
Submitted on 08-08-2016
Visited for 2 nights, From the beginning you can feel the investment on the experience the hotel wants to provide. wheter if is fromt he classic entrance of the hotel or the authentic clothing of the staff. The hotel is very impressive with the variety of the services that can be provided. The room and facilities are well maintained. the bed is very comfortable and you can choose the pillow you like. The hotel has number of restaurants wich will give you the option to find something you will... Read more
from Market Deeping, United Kingdom
Submitted on 09-08-2016
Beautiful 5 star hotel in a crazy busy city. Close to the airport and very convenient after the long haul flight from UK. Opt for a tower room with butler service. We were lucky enough to be upgraded to a suite and had our own lounge - fantastic room - bathroom was beautiful. Very impressive indeed. Concierge and Reception staff were extremely helpful - service was excellent - our 2 night stay was very memorable and I hope to be able to return in the near future. This would be m... Read more
from Mumbai (Bombay), India
Submitted on 10-08-2016
Stayed here for a night as had to take a early morning flight from international airport.This hotel has an amazing restaurant called Peshawri one of the best food i had in a 5 star hotel.. do not miss the Dal Makhani here The only thing believe they should improve is the airport drop facility, being close to the airport i believe they need to have a complimentary drop facility.
from Chennai
Submitted on 11-08-2016
A real luxury hotel with all amenities. The food was too good and the staff were friendly. The breakfast had good options but had lot of guest on the day I stayed. The rooms were really good and spacious. Given a chance I would choose this property again. It very near to the airport which was even more convenient for travel and stay. Keep going ITC Maratha.
from Gurgaon, India
Submitted on 12-08-2016
stayed for one night in August. The hotel upgraded my room which is very nice and comfortable. The break fast on 10th morning is terrible. Idly is supposed to be most healthy food but has been served with bad smell by the hotel. All Chutneys are foul smell and probably made a day before. The food is completely un hygiene and no way it can be acceptable Most unfortunate thing is the hotels get away with it by simple apology and there is no regulatory mechanism that can punish them for serving ... Read more
from Paris, France
Submitted on 13-08-2016
Very near international airport. Super indian restaurants south and north. Worth a try ! Classical rooms large enough and decent with bathroom and shower plus tea machine. Swimming pool in ftont of highway...
from
Submitted on 13-08-2016
We received amazing and excellant service by Pramod..we are quite regularly visit during late night to catch some good nourishing food at ITC. Today peshwa pavilion being under repairs was shut but Pramod ensured that we did not go hungry. This is the kind of personal touch that would make anyone visit again n again and patronise the hotel .. Though I must add that the food at ITC Maratha is class apart ...
from Dehradun, India
Submitted on 05-09-2016
ITC Maratha is one of the finest hotels in Mumbai. Airport Staff was very courteous and professional. Check in formalities were completed without any delay. Rooms and Bathrooms are well maintained and done up well. Gymnasium , Swimming Pool and Spa center have professionals and very courteous. Food was good. 4 Different cuisines restaurants, however i have tried only one, trust the other ones are doing good. gr8 place to stay .. must try once.
from Jodhpur, India
Submitted on 07-09-2016
Its one of the gr8 5 star properties around Chatraparti Shivaji International Airport T2. Hardly a km away the property's is very quiet and warm atmosphere. all modern amenities of 5 star, I will rate it better for the food that is served in one of the restaurants Peshawari . Try the paneer and dal makhni. Another restaurant Dakshin for authentic south Indian taste. The connecting metros for travelling intra city is hardly 5 mins of drive. U can go either to Airport Road metro or Chakala ... Read more
from Singapore, Singapore
Submitted on 07-09-2016
Less than a year and we visited again here and once again we enjoyed a absolutely great stay. Room was the one we love (a corner unit with view of the pool and garden) and team at ITC made sure we are well taken care of. From Airport pickup to early check-in, 4 nights stay and till the time we left this hotel and its remarkable staff has once again made it a wonderful and memorable stay for us including my infant boy, he truly enjoyed. If you want to be close to airport and still explore Mumb... Read more
from
Submitted on 07-09-2016
Namaste, my name is John Harmon. I just wanted to say thanks for a wonderful stay at your facility. I was there for an extended period, three weeks to be exact, and wanted to thank the staff for making it a memorable and comfortable stay. I met so many great people at the hotel. I am saddened to say that I can not remember everyone of their names because many went above and beyond with their hospitality. Sorry if I misspell any ones name that I am about to mention. The housekeeping staff was won... Read more
from Leverkusen, Germany
Submitted on 08-09-2016
I recently spent 4 nights at the ITC Maratha on a business trip to Mumbai on the recommendation of a colleague. The hotel is nicely located close to the airport which is extremely helpful given the complete traffic chaos in this fascinating city. I checked in early one evening and I was very pleasantly surprised by the friendliness and efficiency of the guy at reception who then walked me up to my room on the 14th floor. On the way he explained that my room was in a quieter part of the hotel a... Read more
from
Submitted on 09-09-2016
Had an awesome time durin my stay here. D hotel ambience and grandeur is truly mesemerising. Full marks to d staff who were very hospitable and polite, especially miss Trupti Bhalerao who made me feel special and pampered. I wd definitely recommend it to my friends who wish to stay in mumbai in a luxury hotel for business or pleasure. Lukin fwd to come back here again.
from Austin, Texas
Submitted on 10-09-2016
I have always been a huge fan of the ITC properties in Bombay , and this was my first visit to the ITC Maratha . Being near the airport , I had already mentally written it off as a typical airport hotel but boy was I so wrong - the hotel is build to represent an ancient Indian palace from the outside and the pain staking effort to coordinate the decor to represent ancient times is truly amazing . The food is great , only negative is the front desk service ( too many folks in your face and age... Read more
from
Submitted on 11-09-2016
I am a resident of Navi Mumbai and had stayed there for couple of nights attending one of the business events travelling to and fro between Mumbai and Delhi. the hotel was awesome at services and I witnessed some of the mesmerising arts there representing ancient India. Just loved the place,Amazing!
from Aylesbury, United Kingdom
Submitted on 13-09-2016
This hotels customer service is astonishingly good I myself am in the customer service business but I think that I have learnt a lot from the staff here Patient responsive smiling , nothing too much trouble diligent in the per suite of excellence Rephan looked after me at dinner he was awesome Please visit Rephan peshwa pavillion at some stage of your stay in Mumbai you won't regret it
from Goa, India
Submitted on 14-09-2016
It was a dinner invite from ICCMA who had organised dinner with some entertainment program. Right from snacks to main course was excellent. Specially the Mutton Biryani and Kebabs. I would surely visit the same place whenever I will get a chance in my next visit to Mumbai.
from Lima,
Submitted on 14-09-2016
This hotel chain is really well known in India Staff are very friendly Even thought needs some renovation, rooms are ok I got a suite upgrade due to Spg platinum level Breakfast is really good at the hotel chain Offers Indian, Chinese and western food Hotel is next to the airport, for me was convenient as I was traveling to their cities during the day
from
Submitted on 15-09-2016
Congratulations to ITC Maratha, an well managed hotel, with also many options of excelent food. Remarkble preparation of Mongolian food prepared by chef Lyndon in Pan Asian restaurant. An excelent option of good food combined with good service in a nice place.
from Mumbai (Bombay), India
Submitted on 15-09-2016
So the other day on the occasion of m brother's birthday we decided to have dinner at its Maratha . At first we entered peshawari with an expectations of devouring biryanis and short but since its only kebabs and naans we were then lead to "Dum pukht" by one of the helpful employee there! He then handed us over to the section lead by servers, Ronak an d kunal, who were extremely helpful and made it an amazing experience overall. They had a good knowledge about the food they were serving since th... Read more
from Winchester, United Kingdom
Submitted on 16-09-2016
This is a seriously lovely home. All the staff are amazing and want to make your stay as good as it can be. Whilst the outside of the building is beginning to show its age, inside is spotless and well cared-for. The new elevated highway to the airport is a bit of a turn-off and outside is noisier now (for example the pool). There are many excellent restaurants with different themes and a great choice. They also serve some of the most expensive bottled water in the world! Rooms are comfortable, w... Read more
from Mumbai (Bombay), India
Submitted on 16-09-2016
Had a breakfast meeting with the client. To be honest, the food spread was good enough to be distracting. We had a great time - my visitor was from outside India - and while he was not too adventorous, he was quite impressed by the range of Indian spread.
from
Submitted on 16-09-2016
It's a bad hotel to summarize. With rude staff, pathetic location, and horrible stale food they are not worthy of being part of ITC chain. The reception staff think of itself as the board members of the ITC group. The food was so disgusting that I had to stop eating anything that I tried during my one day stay at this good for nothing place!
from Surat, India
Submitted on 16-09-2016
I stayed at the ITC Maratha for a corporate launch party and the stay was just amazing. Great interiors, fantastic rooms, amazing food and a fabulous bar. Our company had booked more than a 100 rooms and I was lucky to be allocated one to myself. The sleep quality was just too good. And the conveniences in the room, the toiletries in the bathroom... everything said - QUALITY. The hotel is close to both the Western Express Highway and the International Airport and so in a perfect location to cate... Read more
from New Delhi, India
Submitted on 18-09-2016
We were on our way to Seychelles from Delhi and stayed a night The service and food quality was out standing The Mumbai international airport is 5 min away and is very convenient for a late night journey one should try the famous Bada Pav which ordered in the room service . Really lived unto ITC standard The Lounge service was excellent with a very good spread of snacks and small eats in the evening the check in and check out was very good .
from Doha, Qatar
Submitted on 20-09-2016
The hotel is close to the airport which makes it easier in a place like Mumbai (busy city). The staff are courteous and friendly. Rooms are beautifully done & very comfortable. We just had breakfast there and the spread was vivid. The spa facilities are also fabulous and reasonable. Excellent service. Keep up the good work.
from Singapore
Submitted on 21-09-2016
Everything about this majestic hotel is fabulastic. Prompt service, absolutely friendly staffs, clean, tidy and beautiful rooms, well equipped gym and sauna, lovely bar and restaurants. Buffet breakfast is a not- to-be-missed. I will like to mention one outstanding staff, Mr Maxim. His dedication and commitment to his work is amazing. He is always with a genuine smile. He is a Concierge Executive with the hotel. Thank you Mr Maxim and the rest of the staffs for making my stay another wonderful ... Read more
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