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Hotel Cruz Royale

Mumbai, Maharashtra, India (BOM)

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Based on 34 reviews
Room & Rates

Deluxe

  • One King Bed
  • Two Single Beds

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Executive

  • One King Bed
  • Two Single Beds

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Royal Suite

  • One King Bed
  • One Bed

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Hotel Cruz Royale
Anand Commercial Centre<br/>Next to Asha Parekh Hospital, Mumbai, India 400054


Based on 34 reviews
from New Delhi, India
Submitted on 17-12-2015
This is my first "Terrible" review across some 50 hotels. It was deserved. Completely. Here's the details: 1. Room: Stinks of smoke and dirty laundry. It's cramped and absolutely nothing to write home about. 2. Sleep Quality: There is ZERO noise insulation as you can hear everything from the traffic outside to your neighbor gargling in the morning to a beastly water heater which is turned on at 5 in the morning! Sleep is impossible! The only thing worth, is the staff, who are helpful and prom... Read more
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Submitted on 08-01-2016
My friends and I staid here for a transit night in January 2016. It was a horrible experience from all points of view. Bed bugs, extremely loud as if endless planes are landing in your room, smell of urine on the hallway. The reception employees barely understand english and are rude. Don't count on their help with taxis as ours was 20 minutes late. Stay away from this place!
from Bhopal, India
Submitted on 17-01-2016
Hotel is unhygienic, located on a busy road, full of noise, rooms are not noise proof. You will suffer with sleepless nights. Eatables are just horrible, oily, etc. Even the dishes are served in stained crockery and melmoware. Free breakfast is tasteless and bereft of anything nourishing and served on top floor having a makeshift ramshackle arrangement. For the price you pay, it is a complete cheat. Do not stay even if you are offered a free night. They offered complimentary airport pickup and t... Read more
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Submitted on 15-02-2016
We arrived very early in Mumbai and needed a place to catch a nap before our evening flight, so an airport travel agency booked this hotel for us (since we were turned down from another hotel because we weren't married...actually just two friends needing a place to crash, woo hoo 2016). The hotel looks like a disaster inside and out for what you're paying, the room was shabby, needed a coat of paint, and had a bad smell. There were no towels, so like many things here, you had to specially reques... Read more
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Submitted on 05-03-2016
Few days before we book this hotel online . While reaching with my family . They said we don't have rooms available . But your booking is confirmed. Yo have to talk to Goibibo regarding this . Bad service very bad owner . Even they don't have any idea for the bookings . Do not book this place
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