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The Westin Gurgaon, New Delhi

Delhi, Delhi NCT, India (DEL)

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Based on 649 reviews
Room & Rates

Deluxe Room, City View

1 Twin Bed
452 sq feet (42 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Premier Room, Pool View

Premier Room, Pool View

1 Twin Bed
474 sq feet (44 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Room/bed type depends on availability at check-in
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Westin, Club Room

Westin, Club Room

1 Twin Bed
474 sq feet (44 sq meters)

Club Level - Buffet breakfast, light refreshments, and 2 hours of meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Westin Deluxe

Westin Deluxe

1 Twin Bed
Relax - In-room massage available
Entertainment - Wired Internet access, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Suite

1 Twin Bed
Executive Level - Buffet breakfast, light refreshments, and 2 hours of meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe City View

1 Twin Bed
Relax - In-room massage available
Entertainment - Wired Internet access, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Westin, Club Room

Westin, Club Room

1 King Bed
452-sq-foot (42-sq-meter) room with pool views

Club Level - Buffet breakfast, light refreshments, and 2 hours of meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

Deluxe Room

1 King Bed
441-sq-foot (41-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite

Executive Suite

1 King Bed
775-sq-foot (72-sq-meter) room with city views

Executive Level - Buffet breakfast, light refreshments, and 2 hours of meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premier Room

Premier Room

1 King Bed
452-sq-foot (42-sq-meter) room with pool views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
The Westin Gurgaon, New Delhi
Number 1, M.G. Road Sector 29, Gurgaon, India 122002

Rooms
Make yourself at home in one of the 313 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Satellite programming and iPod docking stations are provided for your entertainment, while high-speed (wired) Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a health club, and an outdoor pool. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Gurgaon? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: INR 850 per person (approximately)
  • Fee for in-room wireless Internet: INR 900 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): INR 900 per night (rates may vary)
  • Fee for wireless Internet in public areas: INR 900 per night (rates may vary)
  • Airport shuttle fee: INR 2800 per vehicle (one way)
  • Early check-in fee: INR 600 per hour
  • Late check-out fee: INR 600 per hour

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 649 reviews
from Mumbai (Bombay), India
Submitted on 27-04-2016
My short stay at Optus Sarovar Premiere was very comfortable. The hotel location is very convenient as close to Airport and other business contacts. Rooms are aesthetically designed for great comfort. A true value for money.
from Gurgaon, India
Submitted on 05-05-2016
Overall experience was superb. Very professional staff, Good food, Large rooms. As per my concern this is the best hotel among whom i visited earlier. This stay of my with this hotel is worth the money which I spend during stay. Even the room service is awesome rather than any hotel.
from
Submitted on 08-05-2016
I stayed with a colleague at Optus Sarovar. I could highly recommend this hotel. The room have everything you need and the room service has a high quality. At breakfast you could choose Indian food or international. If something i missing they will make for you. Close to other good restaurants in the aria.
from Sirsa, India
Submitted on 10-05-2016
i booked this hotel for one day as i got the good deal on ibibo.....its a beautiful hotel....nice breakfast..few snacks were really tasty...different from routine menus........rooms were well spacious and beautifully designed....Good Hospitality...Overall a Nice Experience....
from Mumbai (Bombay), India
Submitted on 22-05-2016
last month i visited this hotel... very neat and cleaned hotel special food was awesome/ special thanks to Chef Chakravir he is personally taking care us definitely when i plan my next my first preference will be this hotel first.
from
Submitted on 29-05-2016
This has been my place of stay for many months whenever I come to gurgaon . Staff is extremely courteous . Always very friendly . My check in superfast. Almost instantly. Rooms are comfortable . I get whatever I feel like eating in the night which is light and healthy from in room dining . Check out I'd also very fast . Even the door guard and staff serving breakfast are quick to respond . Overall very comfortable and friendly stay for a frequent traveller like me
from Kanpur, India
Submitted on 31-05-2016
We stayed here for a night and overall it was a nice pleasant stay.. The beautiful weather that day added to the charm of the place.. They have a nice rooftop swimming pool and siting area but they had let it out to a private party that day so it was a tad disappointing not to be able to access that.. Also, a few glitches here and there like their in house dining service was below par and also could not even provide an HDMI cable or usb drive on request.. I feel a hotel like this should be able ... Read more
from Jammu City, India
Submitted on 15-06-2016
Lovely hotel with great food and super helpful and friendly staff. The front desk team of Abhijeet, Vivek and Shalu are particularly welcoming, helpful and charming. Only reason for not giving 20/10 is the pool closes at 6pm so for a business traveller like myself this was a shame
from Gurgaon, India
Submitted on 17-06-2016
Courteous staff. Bistro is very good offering nice buffet spread. Stayed for 2 weeks and really liked the rooms and location. Very good chefs willing to take your suggestions to include in the buffet.
from Gurgaon, India
Submitted on 22-06-2016
I had my farewell party in this hotel. Very nice ambience and food. Snacks were delicious and unlimited. Their Fish needs a special mention. Whole set up was good and the entire team enjoyed. It was a gathering of about 50 people.
from
Submitted on 23-06-2016
The ambiance is very nice and overall i am happy from the stay at the hotel. Just 2 suggestions for getting the last star and giving the guest the ultimate experience. 1. The internet is not stable, keeps disconnecting often and need to check with reception for new credentials. 2. The room next to me was watching something on the tv and the sound was very clearly audible in mine. -Mateen
from
Submitted on 23-06-2016
I would like to mention that the service at the hotel is amazing. The best thing of the hotel is the Bistrot section, which is the restaurant. I would specially mention Mr. Chakravir Singh who is a chef at the hotel and gives individual attention to his customers. He made us try his specialties out of which my favorite was Goan Fish Curry. The experience at the hotel was amazing.
from
Submitted on 02-07-2016
The service in the Sarovar is exceptional. The staff are good humoured, very helpful and friendly. It's my first visit to India but in my opinion the food is delicious here. It's buffet so you can have what you want, avoiding too much of the ghee and cream if you are that way inclined! The lobby and restaurants are spacious and the rooms are 5 star quality. Good business centre in the hotel. 100m from many lively bars and restaurants!
from Kinshasa, Democratic Republic of the Congo
Submitted on 02-07-2016
They have a very lavish buffet for the dinner in Coffe shop and the food is delicious ,they have a three restaurants first is bistros which is a Coffe shop second is lounge which is next to the coffeeshop and third is oriental blossom which fine dining restaurant we had a good time over there and we enjoy the food
from Mumbai (Bombay), India
Submitted on 04-07-2016
Good part ... It's closure to market and not very far from Gurgaon . Service is okay they can do better . Breakfast is nothing great and idli is like eating stone . Not much of variety with respect to breakfast . On being asked for cold coffee I was told that it's on chargeable basis . Only hot coffee is complimentary . What about people like me who don't have hot coffee . WiFi speed is okay . Rooms you don't get toothbrush and shaving kit . One need to ask and doesn't get replenish everyday . T... Read more
from Delhi
Submitted on 10-07-2016
Opposite to Kingdom of Dreams, one of the finest hotels in Gurgaon. Sarovar Group is one of the best hotel group I have ever stayed. This is the second hotel of the group I stayed so far. Just opposite to Kingdom of Dreams, what else anyone can think of. Ambience, food, rooms, everything is very nice. I would recommend people this hotel.
from
Submitted on 11-07-2016
As always I enjoyed my stay at Sarovar Premiere. The staff was very courteous and they took care of me very well. The executive rooms were very spacious and comfortable. The morning breakfast was good too. Had a great experience overall
from New Delhi, India
Submitted on 13-07-2016
Situated in sec 29, Optus Sarovar is well located and in close proximity of some best clubs and restaurants..the market is lively till late night..best is Swagato which is just around the corner for yummy Konkani delicacies The hotel is safe for girls but no parking makes it a lil sad:( However worth a stay
from Istanbul, Turkey
Submitted on 17-07-2016
I stayed in Optus Sarovar Premiere Gurgaon Hotel in May 2016. I would like to highlight 2 points from my stay. First hotel is located in a very nice location where at walking distance you find many restaruant and coffee shops around. It was handy for me. Secondly, when I requested anything from hotel staff they were all extremly helpful. Indeed, I was really appreciated the extra effort shown by VIVEK and SIDDARTH at Front Office desk. They support me and provided extra support helping me in... Read more
from
Submitted on 25-07-2016
Optus Sarovar is a nice hotel to stay as a couple or for business perspective. It is very neat and clean. Service quality is good. Location is very good it is near Metro and in the Sector 29 market which is a hub for foodies. Special thanks to well - behaved staff. I think breakfast can be improved. Everything else was fine. Thanks Optus for serving with good qualities
from
Submitted on 28-07-2016
The 1st night I arrived it was 3:30 am i was so tired for a long flight all I want is to take a shower and sleep, I went to the shower and it's disgusting, then I went to the bed again linen is full of stains and holes, pillows are so smelly, and then my allergy attack me because of so much dust inside the room.. 2nd AC not working properly, sounds of the TV always turning off, electricity as well all in all staying in this hotel is a disaster.. Thank you shalu from the front desk for helping us... Read more
from National Capital Territory of Delhi, India
Submitted on 31-07-2016
Went to Sarovar Optus Gurgaon for a dinner date with my husband. It was worth the time and money that we spent there. My husband is a non-vegetarian while I am a pure vegetarian. Plus I have a sweet tooth. We ate at The Bistro, where the interiors were quite warm and pleasant, and the staff quite attentive and courteous. The buffet spread had a selection of Chinese, continental and Indian food. From what my husband tells me, he was carried away by the 'Rogan Josh' which he said had the perfect I... Read more
from
Submitted on 05-08-2016
I m very thankfull to you guys for make my visit happy...I was reached around 2 'o clock . I was very happy with all the services. But specially for that guy Abhijeet . I like him very much. At the time of check out he come my room for collect the luggage and after the completed checkout process he come out with me in this hot weather outside he asked his security gaurd to take umbrella for Me. And when I was sit in car after that he going back to his work.. I really like you abhijeet. Keep it ... Read more
from Mumbai (Bombay), India
Submitted on 10-08-2016
hotel was good overall. staff and lobby persons were helpful. one of the interesting thing those who are fond of fresh Belgium brewed drinks come out of hotel you will see two options both are good. rooms are spacious and well maintained.
from Maharashtra, India
Submitted on 12-08-2016
Breakfast & Dinner were the highlights of the stay. I like the spread and the taste. However, service was very poor. Repeated requests for napkin, water, snacks, bread were either not returned or delayed. We actually had to escalate to get a not so welcome attention. Rooms are OK, face the jogging park and that gives it a good view and lot of privacy. I was put up at the 4th floor. At checkout I handed over the keycard asked to prepare the bill and went for breakfast. On return I was still being... Read more
from Mumbai (Bombay), India
Submitted on 14-08-2016
Good business hotel with great location as its near Sector 29 market. Lot of eating choices next to hotel. Rooms are very comfortable with nice service. Hotel does not have a great entrance but overall hotel is a perfect business hotel. Staff was helpful too.
from Thane, Maharashtra, India
Submitted on 25-08-2016
The Hotel is touted as a business hotel but from a business travelers perspective it is far lacking in the facilities it provides. The rooms are quite spacious and provided with all the basic amenities with ample space to move around, however the room which I was in did not have a functional AC. It did make noise to make me think it was working but it didnt have the cooling effect. They did send a repairman over to the room, promptly, to take care of the problem and the AC worked for a few hou... Read more
from
Submitted on 26-08-2016
Located in the best place in Gurgaon.. Right next to the sec-29 market.. big rooms and bathrooms.. amenities here are better than many 5 star hotels.. the only negative point is they don't have a dedicated parking..
from Delhi, Delhi, India
Submitted on 29-08-2016
I am a stickler for good hotels and lavish food spread. Spacious rooms , leg and Foot massager in every floor , amazing view of fountains from window, reasonable buffet rate and TASTY food with EXCEPTIONAL SERVICE.
from
Submitted on 03-09-2016
I attended offsite training at this hotel and had buffet lunch. The hall was nice and the hotel is well maintained. Staff is polite and helpful. Buffet lunch had good number of dishes and the taste was good.
from New Delhi, Delhi, India
Submitted on 08-09-2016
As many have already mentioned in their reviews, the hotel is at a very good location In Gurgaon- with access to ample restaurants and pubs at a stone's throw away. Rooms: ample space, not crammed up Breakfast: Average. Fair variety. Food quality and taste could be greatly improved Service: super lousy front desk staff, they could really use some training- both in communications and etiquettes. Location: Great I am not sure if I would stay here anytime soon again. Wish they improve on some o... Read more
from
Submitted on 12-09-2016
I would have given 0 stars if it would be an option. small rooms which are just 3 star quality which u can find anywhere in gurgaon. hotel parking is not there. no support staff to carry ur luggage. check-in was full of trouble. poorest of the poor services. Had to call them 5 times before they brought 1 water bottle. Blunders: one of the Glass wall of bathroom is covered by curtains on the outside of the bathroom. we are still trying to come out of the trauma. Only gud thing was its food.
from
Submitted on 13-09-2016
Room was small but it was clean and comfortable and food was good. Staff was friendly and polite but services needs to be improved . Location of the hotel is nice as there is market nearby. Overall it was a nice experience
from
Submitted on 15-09-2016
The Hotel is well equipped and has nice rooms. Not 100% European 4-star standard but still fine for me and my stay (~1 week). The Hotel also offers a small gym as well as a roof-top-pool which were not used by anybody else than myself . The location of the hotel was great for me because there are lots of restaurants and bars around and also "Kingdom of Dreams" Bollywood Theater is just around the corner (walking distance). Only thing you cannot easily find near the Hotel is an ATM. Special servi... Read more
from Tallinn, Estonia
Submitted on 15-09-2016
the hotel is in a good location , close to many cafes and restaurants . We got a room quickly. Room was clean. Room service was pleasant , did everything perfectly..for relax you can swimming pool and gym, massage. ..
from Gurgaon
Submitted on 26-09-2016
I am a regular at the different restaurants in this HOtel. I espcially like their roof top restaurant. even the lobby cafe (Bristot) is excellent. I would recommend to visit these restaurants for sure
from New Delhi, India
Submitted on 28-09-2016
I am regular in visiting Sarovar just for it's food. The hotel is centrally located with hospitable staff. The rooms are very clean with all amenities. Now food :) the breakfast is as lavish as you can expect. Options of north, south indian food with live counters. You can easily skip lunch after heavy breakfast. The dinner buffet at Bistrot is also good but special mention it their chinese restaurant Oriental Blossom. I never had such an authentic & amazing Chinese food. Worth a visit, very eco... Read more
from
Submitted on 05-10-2016
The staff are very good in his Hotel. I stayed 15 days, and was awesome. Food in restaurant also excellent. Mr. Mayank from Hotel reception staff is so helpful, the hospitality provided by them was unforgettable. Vijay M
from
Submitted on 06-10-2016
Stayed In September for 3 nights business visit and found many flaws. Mr. Mandeep their executive Housekeeper did apologise for it profusely but the experience was already felt. 1. To begin with the hotel doesn't have a driveway or a place to park so the cab has to park right outside which is a narrow lane and if you have oncoming traffic which is a huge possibility due to the area being famous then you are in trouble. 2. The checkin had just one lady attending to 3-4 guests at the same time and... Read more
from
Submitted on 08-10-2016
Our company organised our orientation in the hotel. The hotel was really very good. The food was good. The services offered to us were commendable. The terrace has swimming pool and sitting area for couples.
from Gurgaon, India
Submitted on 11-10-2016
Overall hotel is very good, at very good location in Gurgaon. I was stayed for 14 Days on oct 16. Mainly , I was very impressed with the house keeping guys. They were very polite , very professional etc. The name one of GRA guy Mr Mohd Lukman, I mostly interactive. And this may be the reason I am writing review here. He is very professional, very supportive and very polite in nature. Thanks Lukeman for your grate service.
from New Delhi, India
Submitted on 11-10-2016
Modern and cosy. Very well located right across the road from numerous restaurants. The best part of the room was the remote that controls all the lights. Kids will also find it very interesting. The bathroom is all glass, with appropriated arrangements for privacy, if desired.
from Mumbai (Bombay), India
Submitted on 25-10-2016
Ive been here several times in the last 1 year (almost 20 times). The staff right from the security to the housekeeping, all excellent. They all are so pleasant that you'd feel good to be at that place at that moment. Housekeeping is excellent, Food is amazing (made to order as well), Interiors and design of the rooms, beautiful. Amenities are good. Pool is clean. Overall, excellent stay always. Front office staff (Reception) are simply awesome people.
from
Submitted on 02-11-2016
The Hotel is Excellent for stay. The Rooms are very comfortable and the Food is awesome. The Staff are very well behaved and supportive. It is also located around numerous restaurants. I had stayed for 5 days and overall it was pleasant experience.
from Chandigarh, India
Submitted on 09-11-2016
This place is a good neat place to stay with all Morden amanaties. Hotel does not have its own parking, you need to park your vehicle in the municipal parking which is charged, it's right across the road. The rooms are very spacious with good lighting and air conditioning. Food is good and staff is courteous. Location is very near to lost of the happens in the city. Bit expensive.
from Bengaluru, India
Submitted on 11-11-2016
First things first. This is not normally the hotel that i stay, its far from my office and a brand that i had never stayed before. All of sudden during my last trip there were no hotel in Gurgaon. Every hotel big or small were sold out and only room above 10k was available. Thats were I booked into this hotel. The hotel as such is a good property but the intention seems like to keep it at average. The reception was pathetic with the receptionist doing his job ( with any courtesies, not even a ... Read more
from Gurgaon, India
Submitted on 14-11-2016
I celebrated my daughter's 1st birthday with gather of about 150 pax at Formerly Optus Sarovar. It was a wonderful experience. 1. I prefered the location 2. I liked the banquet hall as the height is wonderful approx 25ft 3. Overall reputation and ambiance of hotel is good. 4. Food quality is good. 5 and most important.... dealing with hotel staff ESPECIALLY MR RAVINDER.... really awesome.... he was one of the reasons i could do the function to my taste and expectations and under by budget.. he i... Read more
from Bhilai, India
Submitted on 20-11-2016
In the central location of Gurgaon, walkable distance from Huda metro. Very nice breakfast served. Impressed with security features in room and hotel. Has buffet lunch and breakfast on paid basis and its awesome. You get a lot of variety of foods and cuisines
from New Delhi, India
Submitted on 28-11-2016
I am overwhelmed by the F&B staff at Citrus. They all give personalized service. Special recommendation to Sanjay who handled our requirements promptly. All of them had smiling face, the chefs, the stewards. Cleanliness is up to the standard. Rooms are comfortable, product seems fresh and clean. Beautiful hotel.
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