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Hyatt Regency Gurgaon

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Based on 808 reviews
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Hyatt Regency Gurgaon
New Delhi NCR, NH8, Sector 83, Gurgaon, India 122004


Based on 808 reviews
from Gurgaon, India
Submitted on 04-06-2016
Nice and comfortable stay. I got a deal from a portal which included stay along with two meals, so i decided to chose dinner for that night and breakfast for the next day. It was a buffet dinner and included all cuisines. We even got a complimentary drink. But, some open space and green cover was missing in the hotel, which could have made the stay more pleasant.
from New Delhi, India
Submitted on 05-06-2016
stayed in april16, for 5 nights. Spacious rooms, superb hospitality, gr8 communication among the staff are more than enough for staying in hyatt. Its brand and delivered the value. Swimming pool is on ground floor and neat and clean. halls for seminars/launch are bigger than other hotels in NCR.
from Austin, Texas
Submitted on 05-06-2016
The hotel features an excellent staff and very nice rooms. The bed was comfortable and the water pressure good. I work nights, and I found the housekeeping staff to be very accommodating about cleaning on my sleep schedule. The bar staff were also great, and the bar was well-stocked. The kitchen is producing food that is not quite as good as the hotel, but as their business increases I would hope that will improve. My sole criticism is that the name is dishonestly deceptive. The hotel is not in... Read more
from
Submitted on 05-06-2016
The buffet breakfast was amazing ū???ū???ū???10 on 10 for that. The hotel and it's rooms are a perfect leasure destination. The cocktail bar at the lobby floor is wonderful with very prompt staff and services. The disappointments were the slow and unprofessional service at the restaurant at the 1st floor and untrained staff at the pool side. The buffet dinner layout was also not very great, would advice an alacate to all. Otherwise a perfect weekend getaway.
from Gurgaon
Submitted on 06-06-2016
The hotel and staff are simply outstanding. I have been raving about their services to my circle of friends the last few days now. The restaurant team members-Kali, Akhil, Ritu and the chefs go out of their way to ensure that you have a great meal each and every time. They treat all guests with a special hand inspite of being busy during the weekends. The Courtyard by Marriott and some of the other notable brands in Gurgaon have a lot to learn from Hyatt Regency. Rooms are nice and tranquil and ... Read more
from Delhi, India
Submitted on 06-06-2016
We had fantastic stay at Hyatt, South Indian is must try food at Kitchen district.. Service staff was amazing, Thanks to Ajay Jawahar Sharma and his team for providing best service during our stay. Staff at desk is very helpful and courteous.
from Pune, India
Submitted on 07-06-2016
We hosted a small seminar for about 50+ people at the Hyatt Regency in Gurgaon. The access & proximity to Manesar is excellent. The hotel is in good shape. The staff resonate the Hyatt brand in their service.
from Singapore
Submitted on 10-06-2016
I am back at the Hyatt Regency again and on arrival at the airport I was met by the hotel staff with the room key...sign here, checked in at the airport...WOW...simply astonishing customer service. I stayed three nights and will leave in the morning.....staff are great, rooms are ideal and the manager introduced himself while I was eating dinner...in a fashion whereby I was a guest and not just to introduce himself as the boss....pure class! Thanks very much and will be back as they say!!
from
Submitted on 25-06-2016
I was on my way to jaipur when i had to stay there for one night only.Beautiful rooms,lobby and the buffet too was lavish.In all a good hotel with no complaints at all.The check in was smooth and staff is very friendly,courteous and helpful.I really liked their dress which had a blend of ethnicity and western influence.
from Walsall, United Kingdom
Submitted on 28-06-2016
My husband and I recently stayed at the Hyatt for a week. The service we received from the doorman upwards was outstanding ! All the staff were extremely pleasant, courteous and efficient . The suite in which we stayed was spacious and elegantly furnished . The large and comfortable bed ensured a good nights sleep. The jacuzzi bathtub was a welcome addition to the waterfall shower . Both the breakfast and dinner choices were extensive and any requests for a personalised dish were met with polit... Read more
from
Submitted on 28-06-2016
It's just a wonder to me that there is a place where I can eat with all comfort and luxury. The thing is that a person can fulfill there needs. Provides many facility like you can enjoy while swimming, gym and spa.
from Gurgaon, India
Submitted on 27-06-2016
this was my 4th or 5th visit, to Kitchen District; and based on past experiences, we decided to host a small dinner of 15 members of family and friends. These guys were amazing. Food is super tasty, wide spread, if your wish is not on buffet one can get it quickly cooked from Live Kitchens, Staff is so caring and understanding... Mr Anand who was prime server, and Mr Mahesh who was probably his supervisor, they made all the arrnangments, service, etc simply appreciable. Just to mention, we recei... Read more
from National Capital Territory of Delhi, India
Submitted on 30-06-2016
Ultimate experience, love to come again, Visited so many hotels but this is the best amongst the bestest. The staff is very courteous ofcourse and the rooms were also very neat and clean. The interiors of the hotel and the rooms were fantastic and that makes the stay more pleasant.
from Gurgaon, India
Submitted on 02-07-2016
We opted for the weekend family package offered on the hotel website. Although we were initially supposed to reach on Saturday, we had some last minute change of plans & requested for the check-in on Sunday, which the hotel staff accommodated. Thanks guys! The pool experience was great...my son immensely enjoyed his time in the pool. We could not avail of the various kid activities that were promised as part of the package, since the guy responsible for zorbing etc. had taken an unplanned leave.... Read more
from New Delhi, India
Submitted on 04-07-2016
I never expected that coming from Singapore on a family visit will become a memorable holiday for me!! Thanks to Hyatt Regency for An amazing experience!! Kids friendly, good food friendly and helpful staff, beautiful well equipped rooms!! What else you want on a vacation... A perfect place to go for a relaxed holiday!! Perfect weekend gateway:-))
from
Submitted on 05-07-2016
I am a very frequent visitor at hyatt regency Gurgaon. I prefer only HYATT above all other hotels because I feel really comfortable whenever I come for a stay at this Property. The staff working at this hotel are very cordial and accommodating. Also I would like to sincerely thank Mr Yogi from front office desk for giving us the desired room (highway view) which we asked for and also helping us right from smooth check-in to next day check-out process. Keep up the good work Yogi. And I would like... Read more
from New Delhi, India
Submitted on 05-07-2016
We initially booked a 1-day all inclusive package for their superior room but got upgraded to the suite on paying additional charges and it was a very good suite. Suites are on the top floor (16th floor) and are very comfortable. It also includes a Jacuzzi and has enough moving space. Room service was on time and food quality is good (though not exceptional). Restaurant is very huge and has ample space but I guess there could have been more options on the dinner menu. Location of the hotel is... Read more
from Gurgaon, India
Submitted on 07-07-2016
Stayed for couple of nights and had a very pleasant experience. Staff was very welcoming, they know their business quite well. Rooms are spacious and clean, best things I liked about the hotel was 24 hours room dining service so you can satisfy your hunger pangs at the middle of the night, if needed. Overall, loved the stay. Just couple of improvement areas that I feel, one is related to the extension of stay, the reception was not quite clear on the process and we were told to come to reception... Read more
from
Submitted on 10-07-2016
I went for a casual lunch at Kitchen District and my experience was Average. Not much options for North Indian cuisine. Plus they do not have soft drinks in buffet you have to buy them separately. Service was good rather and chefs were polite.
from Gurgaon, India
Submitted on 13-07-2016
I visited Kitchen District recently for dinner and was blown away by the food they served. Everything I ate was so delicious and the presentation/ display of food was indescribably attractive. The best thing about it was the great service they provided. I would highly recommend anyone to visit for a special evening dinner with both family and friends.
from New Delhi, Delhi, India
Submitted on 13-07-2016
We held a managers meeting recently and took three suite rooms - the rooms were exquisite - large sitting area , comfortable king size bed, large bathroom with separate dressing room, WC enclosure and jacuzzi! Suite rooms are also feature packed - free imfl with excellent cocktail snacks between 6 to 8 pm make the suite stay even more delightful. The gym is great and so is the view from the 15th floor suite. Good was quite good too
from Gurgaon, India
Submitted on 15-07-2016
It was way too crowded on a weekend which lead to delayed orders. The spread was good, however the ambience could have been better and brighter. The service quality has a lot of room to improve, eventually we had to walk out before the orders were served.
from Haridwar, India
Submitted on 18-07-2016
A modern n chic hotel located on outskirts of gurgaon..best for highway travellers..well done lobby..with quick check in n check out..very helpful n courteous staff ..good food n spl mention to sanga at spa n prashita at kitchen district...
from Gurgaon
Submitted on 18-07-2016
This stay too was great as ever. The front desk team, the restaurant chefs and service associates and room associates all go out of their way to ensure that the customers have a great stay. Vikram and his front office team always smiling and on their feet with a spring, the wonderful HK associates, the spa team, the chefs and F&B associates all fantastic. This hotel is now emerging as the new bench mark for hospitality service in NCR. The magic behind the overall success is Roger Wright and his ... Read more
from New Delhi, India
Submitted on 21-07-2016
Stayed here over a weekend for my wife's birthday. There was a HUGE party checking out (corporates) but there was no delay in our check in process. I could totally give this hotel 5 stars but the reason I am giving 4 is primarily because the security here is pretty lax. We went in and out of the hotel at 3 different occasions with duffle bags, backpacks etc. and not once were we x-rayed. In fact the first time we entered, we were on the ground floor, instead of the ramp at the first (lobby) lev... Read more
from
Submitted on 22-07-2016
Extremely spacious suites: first class service, and terrific attention to detail. Especially things like the complimentry marzipans. Despite the inconspicuous exterior, inside was clean, bright and furnished to the highest standard. Only bad thing was the location, and to go anywhere you really have to take the hotel chauffeur that is relatively expensive - but again,the driver provided service of the highest possible standard. Great gym, pool and spa.
from Gurgaon, India
Submitted on 22-07-2016
Planned a weekend stay-cation at Hyatt with my family in June last week. The place is literally huge! Everything from the beginning, till the end was just perfect. We got the 14th floor connected rooms facing the right hand side of the building and the view was simply amazing. The only problem we faced was with the service at times as 500 people checked-in the same day ( Some BMW club ). At night, we ordered some food via room service, which the forgot to take down and deliver. But the manager l... Read more
from
Submitted on 22-07-2016
It is an excellent hotel. Staff is very courteous and professional. Best rooms with world class services. Would love to come here again My family enjoyed here a lot. Huge property. Got biggest banquet hall in the area.
from New Delhi, India
Submitted on 24-07-2016
Decided to go away with family to spend quality time with them. Enjoyed the time. Nice service by the hotel people. Food was amazing too...swimming pool was nice. The best thing of the visit was superlative service given to us.
from New Delhi, India
Submitted on 28-07-2016
Hyatt is huge. It is big everything. From lavish reception to quiet but pleasant lobby. Magnanimous food spread to a world of features inside the four walled mega structure. The halls are very beautifully and strategically designed to give your parties a major boost with space and ambiance. Play on lights is a unique and inviting feature that turns the mood around and make your party "rocking". Cost is a number that one must pay and while the ultra luxurious property comes with a tag, it is so w... Read more
from New Delhi, India
Submitted on 30-07-2016
The moment you step into the hotel , you get a feel of what the brand name Hyatt stands for .We were in for a surprise when we entered our room as the washroom was as big and spacious as our room. The food is also amazing and the staff was courteous too. The dinner hall is also very unique . I would say the stay was worth every penny we spent
from Gurgaon,
Submitted on 01-08-2016
I stayed there for short span in the hotel recently for attending one of the meeting. This hotel is nice and big even biggest in city in terms of no. rooms are concerned. But at same time lobby has nice interior but furniture is not maintained and it looks old and dirty. However meeting and event space is enomorouse with huge banquets. Food is good, service is also good, Suit room are amazing they quite big with reasonably big space in living area and sizable bedroom size. It is far away from t... Read more
from New Delhi, India
Submitted on 01-08-2016
I been to this hotel 2 times and I would like to visit it again but in there sweet room only. I mostly visited many 5 star properties in India includes hyaat, taj, saj in Kerala, turtle on the beach and many more. But this hotel's sweet is a paradise on earth. There greeting is very good. Everything was great.
from
Submitted on 03-08-2016
Attended an office party and the Hall was very well maintained and spacious. The Management and hospitality of staff was at par and matching hyatt standards. Enjoyed the party without any hassle. Property is very easy to locate and reach.
from Melbourne, Australia
Submitted on 31-07-2016
We stayed in this property for the second time during June 2016. Our first stay was in 2015 April-May. We loved the 16th floor suites. It is well appointed, good views if you stay on the Highway side. Other side is also ok. Overall the food in "The Kitchen District" is excellent with huge range to choose from. Being an Aussie, we suggested to get some Brown Brothers & Penfold wines in their wine bar. Otherwise the wine collection is fine. We had a bit of problem while paying our dues because i... Read more
from Lytham St Anne's, United Kingdom
Submitted on 08-08-2016
Hyatt Regency, Gurgaon is a relatively new hotel conveniently situated a few hundred metres south of NH8 toll gates towards Jaipur direction. Whilst its location was good for my business trip I should add it is away from most of the shopping and entertainment venues of Gurgaon so if you enjoy local nightlife this may not be the place to stay. Having said that the Hotel facilities are very good with excellent space and facilities in the bedrooms. Dining provides real options as the restaurant ... Read more
from Mumbai (Bombay), India
Submitted on 10-08-2016
Occasion to visit this was to attend yearly conference. Mainly visited there halls which were big well-spaced. The ambiances in hotel are really great. There is big lawn near to halls where you can chill out.
from Pune, India
Submitted on 11-08-2016
Had visited the hotel for a 1 day stay... had pretty poor experience wiht front desk , Mr Aman.... 1) I checked it around 2:00 am ... it was a corporate booking , the card swiping machine to block the card was not working ... he tried 3 machines ???? at 2:00 am that too when my checkout was at 6:00 am (I stayed only for 4 hours) 2) I asked him to add breakfast in my package ... he didn't do it as next morning the staff questioned me 3) I asked Aman to enroll me into loyalty program ( I guess t... Read more
from
Submitted on 12-08-2016
Had a poor experience while I stayed here a few days back. Location - too far away from the city. A toll booth just before the hotel location is a major inconvenience Service - Average at best. The staff is not very courteous. Definitely not the kind of hospitality one would expect at a 5star Upkeep- I stayed in 2 different rooms during my stay. Both were poorly maintained. Pictures attached Food - This is the only area where this place shines. The breakfast spread is just amazing. Worth a t... Read more
from Delhi
Submitted on 12-08-2016
1. Funniest part of the stay was that electricity goes OFF very frequent and every time when electricity is ON, the door bell rings automatically. I think it was almost ten times that electricity went OFF in one day. 2. Staff was ringing room bell and knocking repeatedly for laundry even when DO NOT DISTURB card was placed on the door. 3. Water in the basin splashes on to you. 4. We were given slum view saying that room is pool view. Just mentioned the issues which HYATT management must check an... Read more
from
Submitted on 13-08-2016
Went to Hyatt for a business event, the moment you see the property you feel that you are about to enter a luxury life. Starting with the food, the starters both veg and non veg were very good, the drinks served were good. The food was also nice. Overall I can say that the property is simply amazing but is far from the Cyber Hub which is center of attraction these days.
from Dubai, United Arab Emirates
Submitted on 15-08-2016
Amazing service from all staff.Rooms very spacious and comfortable, great decor, lovely pictures on the wall.Only 30 Mins from the airport when no traffic.The staff were very friendly and helpful. Kitchen District the food was to die for buffets to cater for all tastes,Asian,European,awesome Indian dishes. The A la Cart menu was very appetizing also.The desserts were amazing, gorgeous cup cakes,banana bread my favorite on the breakfast menu delicious.The Macron,s luscious, I loved the fact... Read more
from Noida, India
Submitted on 15-08-2016
This was my second stay at Hyatt Gurgaon. The hotel itself is bit away from the city but as mentioned in my last review that this is a huge property with great facilities and ambience. The hotel was fully booked and we got a room on 4th floor( 433). They neglected my preference of higher floor rooms which I can understand may be due to the fact that they were fully booked.Check in process was smooth and we were allotted the room quickly. Room itself was good with a king bed and a sofa and a work... Read more
from Kolkata (Calcutta), India
Submitted on 05-09-2016
We went there for lunch as a party of four. I made the mistake of ordering the Beef Tenderloin which gave me a quantity which was so small that they should not have put it on the entrees menu. When ordering a meal, one expects it to fill the stomach. The staff were kind enough to understand and they gave a complimentary plate of sandwiches but this is something they need to review. Other dishes like Fried Fish, Grilled Chicken etc were filling and tasty. If you plan on eating there, be sure to i... Read more
from New Delhi, India
Submitted on 07-09-2016
Hyatt Regency Gurgaon is a tall grey coloured building on the highway which has a theme of black, grey and white for its lobby interiors. Its a quite city hotel with well appointed rooms. Bathrooms are very nice and big. High point of my short visit was food that we ordered. It was scrumptious but a wee bit oily. I liked my visit and would recommend it for their food and beverage services.
from National Capital Territory of Delhi, India
Submitted on 08-09-2016
A lovely place for conferences or a few nights stay. Situated on NH8 near Manesar, seems to be the only flagship property in the vicinity and lives up to the expectation of the brand name. The staff is super courteous. We were upgraded to a suite. Lovely rooms facing the highway. The only place around NCR where one can find column-less huge banquet for the events.
from sao paulo, Brazil
Submitted on 03-09-2016
Excellent hotel for business ..comfortable, nice people and etc. Food is great , you can count on. Service excellent all people try to make you feel comfortable and good. The only thing is that wi fi speed should be faster. If you pay is same speed if you do not pay premium service
from Amritsar, India
Submitted on 05-09-2016
I am so much impressed with this property of hyatt hotels that i would love to visit here again. The staff was so helpful and fast to provide services to their customers. Food was so delicious and yummy. Also very much impressed with the security.
from India
Submitted on 10-09-2016
We stayed here on a long weekend of 13th-14th August. The hotel was fully booked and was very crowded. As mentioned in my previous review the hotel is after the Manesar Toll but hotel itself has an awesome ambiance. Check inn was fast and smooth as always. Though my preferences were ignored during allotting the room. Maybe they were fully booked and had no rooms left. Room was on the 4th floor with all the needed amenities. Breakfast and Dinner was in Ball room due to more number of guests and t... Read more
from
Submitted on 11-09-2016
I was in this hotel for business: - really nice interior design and furnitures (with an extensive use of marble); - beautiful and very clean room and bathroom; - Good service with reference to the room equipment; - High courtesy and competence of the chef(s); - Speed of the service at restaurant to be strongly improved; - all the hotel is way too cold (I was forced to use a jacket inside and I am known as someone that usually suffers a lot the heat).
from Bhubaneswar, India
Submitted on 17-09-2016
Lives upto Hyatt Regency standards. The 16th floor lounge is spacious and offers a great view. However, it is all barren land & the NH outside. Rooms were good and service prompt. The location - way out of Delhi and takes long if you have business to do in Delhi location. Also, one has to cross the manesar toll plaza
from London, United Kingdom
Submitted on 17-09-2016
Well Must say that this is a beautiful hotel, filled with professionalism, and well trained staff, very good service at there restaurant the disctrict, which was very good for the ones who are looking for a quick meal, soothing service.
from NEW DELHI
Submitted on 17-09-2016
We had a great time here! It's on NH8, very close to Gurgaon... nice location... good cozy place on the highway... very nice bufffet spread...lovely swimming pool.. well decorated rooms.. all in all very good stay!
from
Submitted on 17-09-2016
Place was good. Not happy with lunch and dinner. Breakfast was good. 3 star rating only out of 5. Service was good enough. They might have done good in all manner. For conferencr it is a nice place. Enough place as well.
from
Submitted on 19-09-2016
Not so good, location is bad 9 km fare fm gurgaon city..very small swimming pool and mostly fornt position very bad have many jangly trees. Quality of cooking is average but have some plus point room quality is very good but no water on latrine only have tisu
from New Delhi, India
Submitted on 19-09-2016
To begin with it isn't a very large property and the access road is in bad shape... However it is a modern contemporary style of interiors in this place with soundproof rooms and nice furniture... The rooms are clean well laid out with all the facilities you expect from a hotel of this kind... The staff is supportive and reasonably in time... The breakfast spread is nice and hot though a little spicy... The omelettes are well made too !! The juices fresh !! Even though it was a single night st... Read more
from
Submitted on 20-09-2016
Had a great experience during our event.They have great team and Pallavi and Sanchit had ensured that our guests receive the best services. Food was amazing. Rooms are huge and well maintained. Room service's are really good. All the very best to Hyatt team for the coming season..
from Singapore, Singapore
Submitted on 22-09-2016
An international 5 stars standard facilities, services and etc. Just the hotel location making transportation and other become so inconvenient. But generally it is above standard among the hotel in Gurgaon area. Strongly recommend for business travellers to Gurgaon area.
from
Submitted on 25-09-2016
I know excellent housekeeper as below. Team leader Mr.Rahul His staff Mr.Sumeet and Ms.Nishant They make my room everyday very much clean like in Japanese quality. I could sleep and stay very well in my room. They know how should be done the housekeeping work. -the carpet has been done deep cleaning, super clean. -no smell in the guest room -no micron dust on flat area which has been wiped with chemical Thank you very much for your high skilled work. Regards
from Kolkata (Calcutta), India
Submitted on 26-09-2016
The hotel is located in manesar just after crossing the toll plaza. I had went on a business conference for 2 night 3 days trip. Pretty big hotel as there were some 650 odd participants for the conference. Rooms are pretty good too but the bathing area in the bathroom needs improvement as the water was taking quite sometime to flow out through drain. Food was good - talking about veg food as I am a veg. They have a nice little swimming pool. Complimentary things like toileteries, newspaper etc w... Read more
from Rajkot, India
Submitted on 28-09-2016
New property with latest amenities. But I had a very good experience with the staff. I just finished by food and was at soil plates area. One guy was adjusting all the soiled plates and he ask for my plate and I told him that I will wait till he finishes. His reply was;'" Sir it's my duty to free you first". The commitment level made me feel very touchy!!!
from Ghaziabad, Uttar Pradesh, India
Submitted on 29-09-2016
superb hotel amazing rooms n superb services .... v went to celebrate my hubby's bday there last weekend and i must say wat a gr8 experience v had there.... they were celebrating shaadi theme n v enjoyed mehendi n sangeet function in hotel lawn.... they served us complimentry bday cake at midnight...dinner was yummy mainly indian food.... just varieties were less.... breakfast was ok... n again less varieties n options.... overall if u ask abt just ambience n hotel then its just 5 stars....
from New Delhi, India
Submitted on 01-10-2016
I have been hosting mega size evens to department or business wise meeting. Great place with superior comfort and very talented staff made this best every time. You will have absolute professional touch to every arrangements.
from
Submitted on 01-10-2016
Very unlike other Hyatt regency. Restaurant and Bar is expensive . A cheap wines can be worth US$ 20 per glass . Hotel maintenance of Gym and Spa is very poor . Overall service levels are not bad . Guess maintenance will improve over time once occupancy level reaches optimum level.
from delhi
Submitted on 03-10-2016
just because of swimming coach i have to rate 4 star . i m having a good time der. and for sure must visit again. food was delicious and hotel have a good property nice children playing area. guest club room soo relaxing.
from
Submitted on 04-10-2016
Class redefined is a word to express..Awesome hotel with world class luxury at your perusal.. Hyatt is a name with lots of Trust and Value..Surely a must place to stay.. I went for a weekend stay and once for a 3 day official stay..
from New Delhi, India
Submitted on 04-10-2016
It was a very decent, clean and five star property. Staff was extremely helpful. Location is on main national highway and cab service is easily available but u need to pay rs 60 toll if u r going towards Delhi otherwise best value for money
from Gurgaon
Submitted on 06-10-2016
It was a very wonderful stay at Hyatt Gurgaon, the staff were simply amazing, especially Mr.Yogendra and everyone in the hotel. They made our stay rally special, will definitely come again. The buffet breakfast was really good and more than that their staff services.
from India
Submitted on 08-10-2016
Hyatt Regency Gurgaoan is a well built, self sufficient property away from hustle and bustle of gurgaon city. Staff is pleasant and courteous and rooms are spacious and fresh with all the necesssary para phernalia. with a large enough gym and pool and a good spa, there is sufficient source of recreational activity. Food served at buffets is sumptuous and contains variety of dishes for range of travellers and guests from across the globe. Place also has a big bar with all kinds of drinks. In hous... Read more
from Ludhiana, India
Submitted on 11-10-2016
Brand New Hotel, great rooms, even the Suites are very reasonably priced, well worth the upgrade. Washrooms are huge, and food is great, staff was exceptional. I was there for a Convention and everything was perfectly organised by the Hotel. Can't find a single fault with this Hotel, except the location, which is a bit far off from Gurgaon and the area around the Hotel is all empty buildings under constructions.
from
Submitted on 17-10-2016
Stayed a couple of nights in a suite, and got to use the new Regency Club lounge: very nice. The hotel is a long way from anywhere, but the service was excellent, good spa treatments, food was good (very wide choice at breakfast in particular), and the suite was gorgeous. Would happily stay here again.
from
Submitted on 20-10-2016
I was in this hotel for business trip, I enjoyed my journey in this hotel. Staff very pleasant and nice, services are perfect and very good restaurant. The room is large, nice and with all comforts for long stay. I suggest this hotel if you have to stay in Gurgaon. Negative point : far from shopping centers or restaurants in Gurgaon. The first night was in odd room so too noisy from the road not so far. I change to par room very easily and the staff was very nice to me. I enjoyed the swimming p... Read more
from
Submitted on 20-10-2016
My husband took me for a surprise dinner on Karwachauth and trust me it was a stupendous experience!! My mother and bro KJohn ( famous singer n rapper) also joined us.... The food was amazing as always and the staff is so cordial and welcoming.... specially Kali Prasad, Prashita, Vinit took very good care of us. I have dined in a lot of good hotels but Hyatt is simply the BEST !! It's like our second home :) H for Hyatt ! H for Home !
from New Delhi, India
Submitted on 21-10-2016
I was there to celebrate my birthday.I had one suite and 4 rooms. I will give you several points to prove it is not a five star hotel on basis of my experience 1. No body to welcome when you reach hotel. 2. NO welcome drink on arrival. 3. your luggage is kept outside and you are told to find yours from heap of luggage kept with others .Even you have to tell them if they can take it to your room. 4. My package had dinner also When I asked at reception if my package had drinks also with dinner ,I... Read more
from Bengaluru, India
Submitted on 25-10-2016
Visited this hotel for a short stay of 01 night and must say had a great experience . The lobby is huge and adds to the charm of the hotel . Checkin was smooth and efficient and in no time I was in the room. Rooms were well appointed and had the modern feel to them. Staffs were courteous throughout my stay at the hotel . The coffee shop served excellent breakfast and had a great spread of Indian as well as international dishes to choose from. Would love to come back whenever visiting any p... Read more
from New Delhi, India
Submitted on 26-10-2016
Unkempt rooms, No mini bar, local toiletries and poor service.Breakfast buffet had cheaper brands than standard stuff available in market.Very bad location as you need to pay toll while coming and going to Hotel.Also, the service roads leading to hotel are in terrible condition. Much better options are available in Gurgaon !
from Lucknow
Submitted on 26-10-2016
It is located not very close to the business area and the quality of washroom were not upto the stand of hyatt as we expect. Slightly high priced looking onto location the staff is hospitable I had requested for early check in and late check out which was done without any hassle that was the best otherwise few hotel are not very helpful.
from Mumbai (Bombay), India
Submitted on 27-10-2016
If you are thinking/considering staying at this hotel then please stop right here‚?¶ I will give a couple of reasons, from my experience, as to why. Hyatt Regency is situated practically in Manesar, though it boasts of being in Gurgaon. You have to cross the toll gate to reach here. On entering my room I found it to be totally empty ‚?? there were absolutely no amenities inside. No toiletries, no hangers, no room-slippers, and no drinking water. I called the guest services and asked them to send... Read more
from Dhaka
Submitted on 28-10-2016
Staff service average. Most off are junior . I guess trainee. Staff dont smile . Like robotic.dont like the lobby . Car drop area is very ordinary . 'No staff even dont look at you . Careless attitude .
from Hong Kong, China
Submitted on 30-10-2016
The hotel gives the impression as it is still under construction. Its cool and with no atmosphere. The rooms are poorly built e.g. furniture is slanted, open sockets, door are not closing properly etc.. General staff seems very junior. My driver has been treated very impolite by the guards and refused the parking even though he stated clearly that he is there for pick up only and I had complained about it before. For me the worst Hyatt I have experienced!
from Delhi, India
Submitted on 02-11-2016
Its a good place to stay in Gurgaon, check in process is fast. Hotel is built very nicely. The food served in 'Kitchen' restaurant is nice; however more varieties can be added. People there need to have welcoming attitude towards their guests. Mr. Yogendra at the reception has been very helpful.
from Navi Mumbai, India
Submitted on 02-11-2016
I stayed in this hotel during October last week, we had convention in this hotel and its located out of city near Manesar area so we decided to stay in this hotel only which was the biggest mistake. first of all goof up in accepting payment by any card and first time I had seen hyatt hotel accepts payment only in cash? Even after offering our credit card they sent a big letter to room and harassed by calling again and again. I supposed to stay for 2 nights where I changed my mind and checked out... Read more
from
Submitted on 07-11-2016
Virendar, vikas rana, 2 people i know in this hotel made my stay awesome. Thanks to hyatt n thanks to the guys who made it a awesome stay. Lov u guys Hospitality is what i love here and i got a double xl room that's lovely n spacious
from
Submitted on 10-11-2016
Wonderful staff, excellent infrastructure, special mention of swami sharon Sharma for accompanying till the end of extended board meeting till mid night. . The food was delicious and on time. Our clients were very happy with the arrangements
from Mumbai (Bombay), India
Submitted on 11-11-2016
The hotel,s location is in wilderness , so dont get taken away from the location mentioned "gurgaon" . It didnt show up in the GPS and my CAB driver drove me around for 1 hour trying to locate this hotel and finally I called the hotel for directions which i should have done in the first place like good old times before the GPS. The service was good , the first day I was upgraded to the suit . It was awesome and the suite came with several add ons which was great. Break fast was good, but I wou... Read more
from
Submitted on 12-11-2016
I would like to thank you the Hyatt team for such a comfortable and lovely stay..Stay was very comfortable..looking forward to visit again in near time..highly recommended..rooms are very spacious and cozy.
from Torino, Italy
Submitted on 13-11-2016
Great food experience at the Restaurant, relaxing stay at the hotel. It has been a perfect stay. People at desk are really helpful. Near to the industrial area (IMT Manesar), so it's ideal for business travel in that area.
from
Submitted on 13-11-2016
Was staying at the hotel since it was a birthday of a close friend. We had booked the suite, which has its open private check in on the 16th floor. (Regency Club). The staff as expected is wonderful and caters to your every need. The rooms are as showed in pictures. There was also a company get together going on at the same time, and the people whom we met at that time also looked like they were happy with the hotel. There is a Spa as well, which again is wonderful. I believe it does not have... Read more
from
Submitted on 15-11-2016
Situated in the middle of nowhere, I just checked into this place and other than the rooms (which are decent), my experience has been terrible - 15 min check-in time after I arrive at the desk, constant handing over of different tasks from one receptionist to another, no-one picking up at room service and no one deigning to call back even when promised. For an exorbitant rate of 10K, they still don't offer complimentary breakfast. Don't think I can ever bring myself to stay here again.
from Amritsar, India
Submitted on 16-11-2016
One of the best place to live in New Delhi. everything is so nice. Food was amazing. Staff is very helpful. Rooms are decent. Love to stay here again without having any problem for hos location. keep the good work going on.
from delhi, India
Submitted on 15-11-2016
Hyatt regency Gurgaon is the best property I have stayed with in Delhi NCR. the food served in all day dining was very good and meets the international standards. Guest rooms are spacious and perfectly designed also the bathrooms are big in size.
from New Delhi, India
Submitted on 15-11-2016
Hi, My wife and I stayed overnight at a most wonderful property located at the outskirts of a Suburb of New Delhi - Gurgaon. The fact that such an Oasis existed so Close to where we stayed made our experience all the more enchanting, which was further enhanced by the superb care that the Hotel and staff took of us. the Club rooms are very nicely appointed and are spacious by any Standards, the Club Lounge where we had the evening Cocktails and the next morning breakfast is very nice and cozy, ye... Read more
from Chennai, India
Submitted on 20-11-2016
Room space and arrangements were excellent. Good spread of food. Nice facilities. Quality of room and food was very good. Room service should be more focused. The preferences taken at reservation time to be adhered to.
from
Submitted on 23-11-2016
We booked this hotel for just one night while moving from Jaipur to Delhi. It is located on the highway from Jaipur to Gurgaon, so expect that it might take some time to get to the airport or to New Delhi itself. The hotel was great with a very nice room in the upper floor. It is near highway 48, but still quite. They supplied us with a very good baby crib for our baby and the breakfast was just amazing. And something crazy: we had a small earth quake during the early morning at the hotel.... Read more
from
Submitted on 20-11-2016
Good hotel. Staff is very helpful. F&B was great - good portion size, great taste. Location, however, is very far from the business districts of Gurgaon and Delhi, towards Manesar. Has a good gym and pool.
from
Submitted on 21-11-2016
Though I‚??d booked the room at the tenth hour, I had a wonderful stay at Hyatt, Gurgaon. Spacious, well-equipped rooms, courteous staff and fabulous menu spread. I'm a happy customer and highly recommend this property.
from Dubai
Submitted on 25-11-2016
Stayed here last 0ctober for 3 days after discharged from the hospital. Was praying that this hotel will have a good food for I have to request for a special meal. Hats off to Chef Jayanandan Bhaskar of Chef De Cuisine for preparing my food everyday while staying here, thanks Chef! We took hotel taxi for a day and our driver Manooj was impressive, most of the taxi we took before staying in Hyatt Guargaon drove recklessly but Manooj was driving safely, wasn't scared after all. All staff we met at... Read more
from Gurgaon, India
Submitted on 25-11-2016
very comfortable...and has awesome staff.. very supportive and shows great interaction.... hotel is very beautiful.. especially the lobby area in the morning from 6AM TO 8AM when raise of sun enters the lobby it just butify everything...
from Gurgaon, India
Submitted on 28-11-2016
It was a pleasant stay. The hotel has nice and big rooms and although the room given was building facing I would recommend highway facing room. Food at kitchen district was average even though there was lot of variety. There was a little play area for kids overall good experience
from REWARI, India
Submitted on 29-11-2016
Hotel location is very good, food was very delicious and member of dinening hall area was very humble n carefull. Hotel need t improve her room services n house keeping. I hope if hotel improve these services than he got a very high position in hotel industries
from London, United Kingdom
Submitted on 30-11-2016
So let's start with the obvious - it's a modern hotel, most things work. However, please note this is not really in Gurgaon but well past the business areas as you head from Delhi or the airport, it is in the middle of nowhere with a minimum 30-40 minute taxi ride if you wish to even eat away from the hotel. There is also only one restaurant active at the hotel, and while the staff were lovely, the food was less so. The pool is usually out of action as it is next to the large conference faciliti... Read more
from India
Submitted on 30-11-2016
Really nice hotel. Staff is good and friendly. Rooms are good. Hotel ambiance is really nice. Food menu for vegetarian is less but quality is really good. Quick check in and check out. center place for the business trips
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