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The Gateway Hotel Itexpressway

Chennai (Madras), India (MAA)

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WAS
Based on 488 reviews
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The Gateway Hotel Itexpressway
No 309 Old Mahabalipuram Road, Chennai, India 600119

Based on 488 reviews
from Noida, India
Submitted on 31-05-2016
I really liked this Hotel. I am a frequent traveller so have statyed in many hotels but this hotel has a charm in it. Big rooms, decent sleep, great breakfast and great team. Thanks to Chithra, front office member, she always welcome you with smile and helps you in any matter. Keep it up Chithra.
from Chennai, India
Submitted on 31-05-2016
A hotel with nice people - but with very low hygiene standards in especially restaurants and food, low experience in international hotel service and a close to none possibilities in entertainment, walks etc.
from bangalore, India
Submitted on 01-06-2016
i had a great experience at the hotel, it was quite and clean, plush and wasnt disturbed much.food was good,i just had breakfast. ambience is good, rooms were of the right size. more than enough for a single or double occupant.
from Chennai (Madras), India
Submitted on 03-06-2016
I went there as part of my Scrum Training. Food was excellent, though it was limited items, taste was good. I really cherished the Biscuits they gave during the Tea Time, it was nice and different. 2nd day I was not able to dine the lunch as I went to attend an emergency, I asked the staff to take some and keep it for me, which they did nicely, which is very appreciated.
from Chennai, India
Submitted on 03-06-2016
Home away from home--They made our 56th wedding anniversary a day to remember. They have a great Staff and great service and make you feel a home. We recommend GateWay to anyone visiting Chennai! To a GREAT Staff!!
from Giza, Egypt
Submitted on 08-06-2016
Actually i stayed for 3 weeks , simply best food,staff ever i have ever seen. Special thanks to chief shobhit for his help , good communication , and of course tasty food , will repeat it again for sure..
from ADELAIDE, Australia
Submitted on 23-06-2016
Great Hotel - FANTASTIC staff. I will stay here again as I made so many friends with the people that work here. The people make the difference - Great stuff Nothing was too much trouble for these guys. The Hotel itself was very convenient for me as it was close to my work place. Very clean. The food was also fantastic. Great place
from London, United Kingdom
Submitted on 27-06-2016
I travelled to Chennai on Business for the first time and this was an amazing experience in India. The staff from Front Desk to Restaurant and Housekeeping were very prompt with their service and hospitality. The restaurant team at Buzz - Ashu, Perry and Sho "The Chef" made sure my food preference were made to choice (Gluten free, Low sugar desserts, Breakfast and those delightful Fruit Punch mocktails) everyday. With so much pampering finding it difficult to go back to normal life back home. Y... Read more
from Mumbai (Bombay), India
Submitted on 28-06-2016
Stayed with Taj Gateway for 1 week, great business hotel. Far from city, appox 40min drive. Clean rooms, always take rooms on higher floors. Special mention to Mansoor (guy who use to bring my room service daily) very professional. Asked for my preferences and taste. But the room service menu needs serious check. Choices are less. Overall good experience, internet speed is good.Breakfast spread is awesome. Friendly staff.
from Singapore
Submitted on 29-06-2016
Gateway is in the perfect location and has a great staff, food and good room. Buffet breakfast has a good set of choices for all nationals and all eating habits. Staff was friendly and despite meeting so many guests through out day, they seem to remember the guest preferences and food choice. Keep it up.
from Hyderabad, India
Submitted on 29-06-2016
Overall fantastic, friendly staff, clean rooms, good food. for business stay you get all the basic stuff like wifi free, quick breakfast, easy access to office locations neat IT express way. if your office is in city, travel to city is horrendous.
from Spain
Submitted on 03-07-2016
Very nice experience in Taj Gateway hotel for my first bussines travel in India, I strongly recommend it for european visitors: good facilities, very good service, able to find acceptable food for people who doesn´t like spicy indian food
from
Submitted on 04-07-2016
Thanks to all at Buzz - Dev, Perry, Ashutosh (farewell cake appreciated) Sikca, Sho, Archana, Prem (even for the extra muesli!) Kharti (bottle that energy and power Chennai during the power outages!) and Saraswati in housekeeping for a wonderful month making it home from home for my stay. Regards to all Nigel Smith
from Bulacan, Philippines
Submitted on 04-07-2016
As a first timer, I don't know what to expect. I have no idea about the culture and the people but when I was able to meet people I found it interesting and a way of learning. This hotel is wonderful. You will feel the home atmosphere. Nothing compares with their excellent staffs.
from Mumbai, India
Submitted on 05-07-2016
I stayed in this hotel for 3-4 time and the staff is good. Rooms are clean. Breakfast is the best. Lot of varieties. They have a bar. rooms are big enough. Food is delicious. I recommend it for both Business and leisure purpose.
from San Jose, United States
Submitted on 05-07-2016
The stay was pleasant with good hospitality and good breakfast options. Service were on time and excellent. Gym has basic facilities with trainer. However could not use Swimming pool and hence cannot comment on it. Only issue is cost to Airport by Hotel shuttle is costly, it should be free of cost as done by other premier hotels
from chennai, India
Submitted on 06-07-2016
Cool Experience, good hospitality, nice welcome, friendly staff, timely response, Quick attention to guests, Excellent Customer Service, Seamless Checkout, good security, Timely food arrangements even at early morning 3 AM
from Bangalore
Submitted on 12-07-2016
delightful buffet lunch spread , with live grill counters and chaat and the Pesarattu ...excellent selection of dessert , a visit after a year and its only getting better there is ample parking, very open , airy , reservation a must for weekends
from Kolkata, India
Submitted on 12-07-2016
Excellent overall on all fronts. Personalized service. Though this is a business hotel, it is also good for family coming on personal visit. Food is good. Good Gym. It may be a little far from the main city for visitors coming on a holiday. However, it is very convenient for business travellers especially IT industry as most of the known companies are within the same OMR stretch
from Mumbai and USA
Submitted on 13-07-2016
The staff at Gateway are exceptional. Mr. Bikram often works at the front desk, and is one of the friendliest and most helpful people I have met in any hotel. This was my second visit to the hotel after many months. He remembered me as well as my group from last time. Bikram went out of his way to make sure I was comfortable in my stay and coordinated easy transport around the city. The other person I would like to recognize is the chef, Mr. Shobit Mathur. He also remembered our group, and... Read more
from Chennai, India
Submitted on 14-07-2016
Very nice and clean room but food and services were average. wifi internet was poor, though they provided cable. The best part is they offered me to do cake cutting on my checkout day-that was my birthday. Very nice gesture.
from Somerset, United States
Submitted on 14-07-2016
The staff was very professional. The shuttle team is exceptionally well arranging cars to take us to and from out place of work especially with the late hours we held. I recommend this hotel if ever staying in Chennai
from Singapore
Submitted on 18-07-2016
The staff is friendly and efficient in attending to my request. Enjoyed my meals in the hotel restaurant and the room is clean and spacious. Unlimited supply of bottled water. The only issue is the hotel doesn't provide any bathroom slippers.
from Kolkata (Calcutta), India
Submitted on 20-07-2016
The hotel is in the middle of the IT industry on the OMR. Access to the hotel is absolutely ridiculous with crazy service roads. Rooms are nice but the corridors smell musty/ moldy. Access to the swimming pool is through the main hall!! Breakfast is average. Internet is just sufficient for the mails to come in. Tried the in-room dining and was surprised with the excellent quality food.
from Singapore, Singapore
Submitted on 20-07-2016
The hotel is clean and new and the breakfast is amazingly good with various choices from Indian food to international food! The Chinese dishes provided in the hotel restaurant is also authentic. I stayed in this hotel for 4 nights, no complains at all. Will recommend to friends.
from London, United Kingdom
Submitted on 21-07-2016
The Gateway remains my hotel of choice in Chennai....I hope this does not change as it has become something like a home away from home with very good facilities and very friendly staff. I hope to be there again in about 6 months.
from New Delhi, India
Submitted on 25-07-2016
It's always wonderful and memorable to stay at Gateway. Most positive trait of the hotel is its staff. Each member of staff so cooperative, warm and personally attentive to guests, that one feels staying at home only
from Morrisville, NC, United States
Submitted on 25-07-2016
Great service, price and good offering of amenities. Convenient to businesses via taxi service. Wouldn't venture out of the hotel much due to location if your not local to the region. I was hassled quite a bit on the streets for food and money, which made it fairly impossible to shop and/or take any pictures. Eat at the Gateway hotel to be on the safe side. Local restaurants not very sanitary.
from
Submitted on 27-07-2016
I had a very pleasant stay but was disappointed by the confusion and incompetence at check-out. The hotel was booked from the UK via Capita and M&S. At check-out I was asked to pay for the room which is not what I expected. I emailed Capita and they called the hotel to clarify that payment should be taken from their credit card. A few minutes later the hotel called me again to say that they had lost the Capita credit card details and if I could contact Capita again, which I refused to do. If it ... Read more
from Gurgaon, India
Submitted on 27-07-2016
Staying at Gateway Hotel on OMR, Chennai, perfect experience on (a) Checkin (b) Room (c) Housekeeping service (asked for a room slipper which was promptly delivered) (d) Spa Service (e) Restaurant buffet food spread & quality (f) In room dining - has a fantastic QuickFills menu which gets delivered in less than 15mins (comes in 10 mins actually). Kudos to team Gateway @ OMR, Chennai........keep up your customer focus :-)
from
Submitted on 02-08-2016
This Taj hotel is just on the main road of OMR. It is around 10 kms from the IT park of Siruseri. The hotel rooms are immaculate and the service was exceptional. We had breakfast and dinner buffet here and the food was very good.
from Singapore
Submitted on 03-08-2016
please see the comments I made. The rate was too high given the standard. However the location is good as my office is also 1 min away. It is clean and reasonable despite the price is at the high side as compared to Leela or ITC.
from Singapore, Singapore
Submitted on 03-08-2016
Nice place to stay with and the environment is good within the hotel. The food in the restaurant are nice and they are good at pastry. Staff are helpful and polite. I would says they should be awarded the best customer service.
from
Submitted on 05-08-2016
I stayed here 2 years ago and returned this week for a 3 night stay. I had rember red the hotel as clean and comfortable and was happy that nothing has changed. The staff was friendly and helpful. The breakfast buffet was very good with a large variety of hot and cold dishes with eggs and dosa cooked to order. The hotel does not look like much from the outside, but inside it is a nice clean modern hotel a grade up from Typical US business hotels like the Marriott Courtyard or Hilton Garden In... Read more
from Singapore, Singapore
Submitted on 07-08-2016
Excellent service and comfortable stay. Itâ??s a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious... Rooms are warm while outside is very cool.
from pune, India
Submitted on 08-08-2016
Truly an excellent Business Hotel, catering to all needs of business traveler. Right from Airport Transfers to Office Transfers, everything is taken care of. The Breakfast is a delight with custom, hand made gourmet juices. An excellent menu with food in 15 minutes.
from Chelmsford, United States
Submitted on 09-08-2016
I was very happy staying in Gateway Chennai. Food, hotel staff, rooms and cleanness are very good. Gym fitness instructor Balaji services are awesome. Room services, resturent food are great. I am looking forward to stay in the same hotel in my future visit.
from Atlanta, India
Submitted on 10-08-2016
This is truly a 5 Star Hotel in Chennai, India. The staff, service, and restaurant are superb and really know how to take care of their guests. The employees speak excellent English and cater to your every need. The restaurant has a wonderful variety of food and is available 24/7! You won't go wrong selecting this hotel!
from Mumbai (Bombay), India
Submitted on 14-08-2016
Close to most offices ... this is a good functional business hotel with good rooms, service and food choices. Good working area and beds and bath amenities are standard Taj Gateway. One complaint is the low Internet speed if one is not a loyalty member this is one area that even lower class hotels cater to better than Gateway.
from Bengaluru (Bangalore), India
Submitted on 14-08-2016
I came Chennai for a business trip and stayed at Gateway Hotel in the IT Expressway for 4 days. Really enjoyed the stay. Peaceful sleep. Staff were so nice and facilities were good. Food was superb !!
from Antwerp, Belgium
Submitted on 15-08-2016
I was here on a business trip for 2 nights. I was surprised with how less the room cost, compared to other hotels. Hotel staff are very friendly, especially Saswati, who helped with room cleaning and accessories, and Jyoti at the front desk. Other than the dessert (Danish pastries being very sweet), there is nothing that I could complain about. Already mentioned to the restaurant manager, who I checked, immediately conveyed this to his team. Very responsive. I was almost sorry that my initiall... Read more
from coimbatore, India
Submitted on 16-08-2016
everything was good with this hotel my only suggestion is to have a small KIDS swimming pool near the main pool the kids love to use it breakfast and the service was too good overall expe was excellent
from Pune, India
Submitted on 17-08-2016
I happen to visit Chennai on 16th Aug 2016 for business trip and had the opportunity to stay in Gateway Hotel. Overall a great experience and value for money. Extremely courteous staff and lovely spread for breakfast. I liked their Chinese restaurant in particular for authentic Chinese cuisine.
from Watsonville, United States
Submitted on 29-08-2016
This is a new hotel close to HCL. The rooms are very clean, food it great and the staff if extremely helpful. This was my 3rd visit and I'm glad they updated the wifi device connection limit. You can now connect up to 4 devices. That made things much easier.
from Israel
Submitted on 01-09-2016
Almost nothing to complain about: breakfast is good with a great service, room is spacious, gym is fine. Free Wi-Fi can be improved though. I received a recommendation from hotel staff to book a shuttle from the airport which was very convenient since the ATM in the airport did not work. Overall, this hotel is just right a right one for a business trip,
from Toronto, Canada
Submitted on 04-09-2016
I stayed at the Taj Gateway in August 2016 for 6 nights as part of a business trip. I could not recommend this hotel enough. I had an excellent stay here. The hotel itself was an extremely nice property nicely located along the IT Expressway in Chennai. So if you are visiting Chennai for I/T related business, this is a very convenient location. The rooms have a nicely modern look to them, were very clean and spacious. The staff at the hotel was really the highlight. Afzal (Ops Manager) an... Read more
from Chennai (Madras), India
Submitted on 05-09-2016
It was literally a nightmarish experience in this hotel for me when I have arrived by an early morning flight. There was no one to help me with the luggage when I came. The security staff was asking me to go inside the hotel withut even scanning my luggage for which I had insisted. Front office staff were busy with other guests but there was no one to even offer water, let alone no welcome drinks since its the wee hours. Funny thing is the reply I have got from the front office staff called Bikr... Read more
from Bangalore, India
Submitted on 07-09-2016
I would rate this property to be particular very good. The staffs are extremely professionals and treat the customer like a king. Chitra at the front desk has been the best of the lot - service with a smile.
from Bombay
Submitted on 10-09-2016
Staff was well trained and very courteous. Corridors smelled good đ???. Rooms are well appointed and comfortable with enough power outlets etc to be able to charge multiple devices with different plugs. They have eve turndown service and replenish water bottles which is nice. Breakfast buffet was great, lots of options including local dishes. I ordered room service and it was very quick. Great choice of you're working in the area.
from
Submitted on 16-09-2016
Great Hotel to stay for business. Clean and spacious room, nice staff and a very fantastic restaurant!!!! The buffets for breakfast and dinner are incredible and the service close to perfection. This hotel may not look crazy from outside but is suprisingly nice as soon as you enter the door!!!!!
from
Submitted on 17-09-2016
It was one of my best experience ! I was after surgery and I had to return within a month for further investigations! And it was the staff and their good hospitality which made a world of difference to my health! Lovely breakfast and also good food and the staff were so considerate that I felt so much better!
from Bengaluru (Bangalore), India
Submitted on 17-09-2016
Everything about this hotel screams "Taj" care. The check-in was done quite quickly with the lady at the front desk asking the right questions to keep me occupied and her sincerity was unforgettable. Thank you Anuradha. The room was spacious enough although the switchboard (for lights) was confusing. I didnt switch on the TV as I didnt have time. The electric iron & board was in a cupboard and came in handy. I had a good sleet - The bed & pillows were comfortable. The rooms facing the road te... Read more
from Bengaluru (Bangalore), India
Submitted on 20-09-2016
Ours was a leisure trip to Chennai for some surfing at Kovalam beach and just a laid back weekend. With most resorts on ECR being sold out, we had to look for accomodation towards the city and Taj Gateway seemed like a decent option. Thankfully, it turned out to be a great option! I thought this would be a typical no frills business hotel, and as we entered, the tasteful yet business like lobby suggested that...but it turned out to be better than many luxury hotels and among the most hospitable ... Read more
from Bangalore, India
Submitted on 19-09-2016
it's nice, Staff is very good. felt great. Approach, accountability, responsibility, faith, with love, with smile, serviced your people. great to see these kind of services. i am feeling like visit with my family one fine day. hope to see you all soon. thanks.
from Delhi, India
Submitted on 19-09-2016
It was wonderful stay at Gateway Taj. When I entered the Hotel, first I saw the guard with a smily and caring face.At reception ,people are so soft and polite. They guided me everything about my staty at Hotel. When I entered the room,I found all the things are nicely placed and I feel like I am the first user of the Hotel room. The Food was very delicious and nicely arranged. The waiters are very caring to the people for serving and assisting them.Will surely come back again.
from Bangalore, India
Submitted on 19-09-2016
I have always enjoyed my stay at Gateway IT Expressway, OMR, during several visits to Chennai past 2 years. Their rooms are clean, always ready at the time of check-in, staff is courteous and ever keen to help, food is delicious and of good hygiene, service is superb. Over-all I always want to come back to this place. Only, if they can manage their food prices a little better, it will occupy the status of best property in my list.
from
Submitted on 20-09-2016
I would like to express my thanks and appreciation for the service and care I received at The Gateway Hotel from 17.9.16 to 18.9.16 . I wanted it to be perfect and your staff did not disappoint .The catering was excellent.The sound system worked perfectly,decorations were attractive but not overdone,the wait staff was polite and helpful,the parking attendants were careful and courteous,many compliments were received after the workshop event .All the entertainment was entertaining.We had a wond... Read more
from Chennai, India
Submitted on 22-09-2016
I would like to inform that me and my family members were very happy during the stay in hotel, additionally Sikicha and Stepitha were taken care my both kids very well, who are working in Buzz - Food/Juices. both of them were taken care my kids like their own sisters. we are very happy about all of them, whoever is working in Chennai Gateway. I would like to stay in same Gateway Hotels going forward around the India.
from Mumbai, India
Submitted on 23-09-2016
Enjoyed the stay and breakfast. Room was clean and was happy with the layout. The staff has been extremely friendly and approachable. In the end that was what mattered. The staff made my stay comfortable.
from Kolkata, India
Submitted on 23-09-2016
Over all Good in Food and cleanness Room Service and toilet also good conference room also good wifi is strong wattling area of reception is good every thing is good all staff of the hotel is very good Room Service boy also under stand our lang ague so
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