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Danubius Hotel Helia

Budapest, Hungary (BUD)

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Based on 1375 reviews
Room & Rates

Standard Double or Twin Room

1 Full Bed or 2 Twin Beds
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 1 Double or 2 Single Beds

1 Full Bed or 2 Twin Beds
215-sq-foot (20-sq-meter) room with city views

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Single Room

Single Room

1 Twin Bed
Overlooking the city

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room with Balcony and Danube view

1 Full Bed or 2 Twin Beds
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Suite

1 King Bed
Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room

Standard Room

1 Queen Bed or 2 Twin Beds
Overlooking the city

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, River View

Deluxe Room, River View

1 Queen Bed or 2 Twin Beds
Overlooking the river

Entertainment - Free WiFi, LCD TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries
Practical - Laptop-compatible safe, desk, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Danubius Hotel Helia
Karpat u. 62-64, Budapest, Hungary 1133

Rooms
Make yourself at home in one of the 262 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 4 indoor swimming pools, a health club, and a sauna. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/caf, and room service (during limited hours) is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 4 star.

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: HUF 9500 per vehicle (roundtrip)
  • Self parking fee: HUF 3000 per night
  • Pet fee: HUF 7000 per accommodation, per night
  • Rollaway bed fee: HUF 19.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1375 reviews
from Sankt Petersburg
Submitted on 18-05-2016
A very good hotel. In every place, beautiful view, friendly staff, good spa, the hotel offers picturesque surroundings. We were only 4 days, this is a very short period of time, be sure to come back to your friends.
from Wien
Submitted on 18-05-2016
The hotel is conveniently located just a few blocks from Metro station. Breakfast was wholesome and diverse, rooms were comfortable. The spa area was also nice although we would have expected a few more steam rooms in a hotel that calls itself a spa resort. But the pools were fantastic and the jacuzzi was really relaxing. Service was OK, perhaps the staff could use a little friendly smile now and then but overall quite passable.
from Toulon, France
Submitted on 21-05-2016
Various breakfast. Spa very beautiful and clean. Rooms are clean but the bathroom is a little small. Service was OK, perhaps the staff could use a little friendly smile now and then but overall quite passable. We come back.
from South St. Paul
Submitted on 23-05-2016
Very nice clean large room size. Great Wireless Access to internet. Great food buffets, Friendly accommodating staff. I would recommend this hotel to any business traveler. Unfortunately I did not have the opportunity to use the Spa facilities at the Danubius.
from Petach Tikva
Submitted on 26-05-2016
Very good hotel. Large rooms. Friendly staff. Minibar, cattle with tea/coffee, safe in room. Free pool with normal and thermal pools. Location - not city center, but easy to get to city center by metro or bus, or even boat D13 on weekends. Supermarket close to the hotel.
from Bristol, United Kingdom
Submitted on 04-06-2016
Great location, close to transport links. Awesome facilities - especially the pools. Rooms are a good size, decor a little dated. Staff were a bit slow to serve at times but very helpful when spoken to.
from London, United Kingdom
Submitted on 05-06-2016
The hotel was better than I expected I read the reviews before booking but must say was very impressed on arrival staff friendly and helpful room was lovely and great view of the Danube spa was amazing definitely recommend to anyone x
from London
Submitted on 06-06-2016
This time road works in KArpat u have inconvenienced us a bit but nonetheless intend to return yet again. The pool area is a real gem, the highlite of our stay. Staff most helpful at all times. Bathrooms could be usefully updated
from Moscow, Russia
Submitted on 07-06-2016
Nice place with spa for low price. Did no take breakfast - there is a supermarket in front of the hotel, prices are very low. In hotel they offer 15 ? for person for breakfast. For these 15? you will buy 3 breakfasts for 2 persons. And behind this supermarket there is a chinese buffe - noyhing special, very tasty and its the cheepest food we found in whole city (lunch for 2 with drinks cost us 9?). Generally - there is no problem wthi food in Budapest. You can allways find yourself a meal,... Read more
from
Submitted on 07-06-2016
Check in was not the best with staff giving us minimal information about facility. Additionally, we had to almost beg for towels. The room was booked for three but only provided linens for two. They wanted us to wait until room was made up the next day for an additional towel??
from London, United Kingdom
Submitted on 18-06-2016
Balcony view is excellent. Spa and thermal bath is very good. Breakfast is a big disappointment. Very poor choice, only one toaster to share. Butter and Jam are not on the table where bread lay. As a health resort, there is nothing scream about on the breakfast.
from Milwaukee, Wisconsin
Submitted on 18-06-2016
My spouse and I spent 3 nights here. The hotel was further from the city center than we thought. Many guests were there for the spa while we were there to see the city. We did go into the heated pools which was very nice. Not a lot of dining options nearby, but once we figured out public transportation, we got around without any problems. Front desk and concierge a bit brusque but helpful. We prepaid to get a better rate, and they initially put us in a room with 2 twin beds. They moved us to a ... Read more
from Oslo, Norway
Submitted on 20-06-2016
This hotel is located on the Danube and it has its own thermal baths. The staff were very helpful whatever the matter. Since we were new in town (2nd visit) and had no experience of the Public transport, we used taxi a lot. The hotel is located about 10 ?? 15 min by Taxi to the Basilica. Be careful when you Select Taxi Company from downtown to the hotel. Some Taxi Company??s took up to 40 Euro for the trip and others again 6-7 Euro. From the hotel to downtown, no problems.
from Worcester, United Kingdom
Submitted on 20-06-2016
Stayed for 4 nights in June. a bit difficult to find initially if coming from Metro but we finally found it!! public transport in Budapest was fantastic, I would highly recommend ordering a Budapest card online and then picking it up from the airport as soon as you arrive as it coves your journey to the hotel too. other than Costa, we didnt spend much time around the hotel but it was only a short distance by public transport as buses and metro are so regular - the best comparison I can give dis... Read more
from Leicester, United Kingdom
Submitted on 22-06-2016
First time ive stayed at this hotel but im blown over by it......amazing place. Spotlessly clean, staff too helpful and so polite. Always smiling, nothing too much trouble. Rooms large, comfy beds, plenty storage, got upgraded to river view room.......view stunning. Used spa several times each time only few people in....great! Did the salt caves too.....very impressed has definitely cleared my throat and wheezing....highly recommend. Tip to get into town.....very long walk along danube to get... Read more
from Fagaras, Romania
Submitted on 29-06-2016
The hotel is situated close to the Danube. It isn't situated in the center of the city but a metro station is situated at aproximately 6 minutes away and the center of the city is aproximately 4 stations away. We had a room with a beautiful view to the Danube. The room was big, clean, with TV, a small fridge, phone. We stayed during the winter holidays and the pool was perfect to get warm after the cold visits in Budapest. It wasn't expensive at all in comparison with the facilities.
from Geel
Submitted on 30-06-2016
Friendly people, good and clean accommodation. In the center of Budapest, close by typical Hungarian restaurants. Good Spa and wellness treatment for those who likes this. Will come back next time i am in the city.
from welwyn
Submitted on 30-06-2016
We have stayed at this hotel twice now, and have enjoyed the pleasant rooms (second time with a beautiful river view). The bar area is both good and good value, with live music (piano or zither) and a comfortable patio outside. The hotel is right on the river and is away from the noisy city centre, but it is easy to get around with the excellent Budapest transport.
from Ootmasum
Submitted on 01-07-2016
Very friendly hotel and nice thermal swimmingpool , terras and bar. Sundeck. Breakfast is good, also the restaurant . Nice shops in the hotel. The rooms are good and with minibar. Friendly personal. We had a very nice stay. Near the Danue.
from Berlin
Submitted on 02-07-2016
The Staff is super. The tall guy at the breakfast reception desk is unbeatable with his big smile and helpful way to address guest. There is an ample selection of local food. Our room on th 6th gloor was clean and quiet. The spa offers various treatments of which we could not use any due to lack of time. I had a facial at the Beauty Salon and was very satisfied with the service and the Personnel. We will definitely come back.
from .
Submitted on 02-07-2016
We had a very enjoyable 4-night break .Facilties were very good especially the excellent spa which was very welcome after a day sightseeing! Staff very helpful and although we did not have breakfast , the evening meal we had on one night was excellent and good value. Lovely river view from our bedroom was a pleasant free upgrade on arrival. Would definately recommend this hotel when visiting Budapest.
from Otopeni
Submitted on 03-07-2016
Very good location, nice people. Unfortunately the room was small, the hotel is located in a noizy place, difficult to have some rest. On the other hand the pools are excellent, nice people, parking places available anytime.
from
Submitted on 03-07-2016
Lots of variety to choose from then enjoy the salt cave - or chill out in their super patio outside it overlooks the Danube river or even by their pool - or go for a dip it's not crowed, you have steam and dry sauna then take a cold shower with many massage heads - super layout. Yes had a nice time there! ???
from Prague, Czech Republic
Submitted on 06-07-2016
Hotel is in good location close the river, by nice walk about 20 minutes to the city center. The breakfast was very rich. Personal is friendly and helpfull. Hotel has its own spa, but the temperatures inside of spa was guite low.
from Belgrade, Serbia
Submitted on 08-07-2016
good location, good service, good ammenities, although the exterior, from the outside hotel appears a bit outdated, the interior is moderrn and finctiional, rooms are well equipped, maybe a bt tight form my expectations but far from not being comfortable; teh welness and spa are is nice and fully serviced during teh operation hours; definitely a good choice to spend a day or two, whether on business or private terms
from
Submitted on 08-07-2016
We arrived around 10 pm from a long drive from Prague and no one helped us with our luggage. When we went down for something to eat we were told that the kitchen is closed and there was no food. There were still kitchen staff there but no one made an effort to help us. Our room was not as we booked it and when we spoke to the reception staff about it, he was arrogant and told us we were lucky to have a room! For the money we paid, we could've gone somewhere else! Would not recommend this hotel ... Read more
from London, United Kingdom
Submitted on 10-07-2016
The hotel itself was impeccable. The pool, gym and treatment area was perfect. However, on our first morning we had our jewellery box opened from her hand luggage and a necklace stolen by the cleaner. The hotel staff did not do a proper investigation. They instead told us it was probably still at home (IT ISN'T) I was Very disappointed with their lack of action. It was a very sentimental piece and they seemed to not care. I cant say I was impressed.
from Geneva, Switzerland
Submitted on 10-07-2016
I stayed for just over a week during a working trip and found it a very well managed hotel - comfortable room with beautiful view over the river to the Island. Breakfast was included and was varied good quality. Excellent spa and beauty salon; good service and quality. My only reservations concern the very limited room service menu and the rather rude man on reception when I asked to pay my bill the evening before my departure. He did it but with very ill will! Otherwise it was a good stay.
from London, United Kingdom
Submitted on 11-07-2016
I have been coming to Budapest in several ocasions to have dental treatment done, usually 3-4-5 nights at the time. I stayed before in other hotels with no issue. But at the Helia, it has been a nightmare, after a painfull treatment I was asked by the dentist to rest and eat soft food. I have been in painkillers all day and had to endure the "terrible" room service, I call for dinner and after waiting for 1.5 hour : I call to check what happen?? and I was told they forgot to ask for my room num... Read more
from Manchaster
Submitted on 11-07-2016
Staff really helpful and friendly. From check in or check out I found this hotel and its staff very kind pleasant and helpful. I would recommend the spa treatments to any of my family and friends. Reasonable prices and good value for money.
from Bograd
Submitted on 12-07-2016
Very pleasant hotel near the shore of Danube. Rooms are clean and service is good. Breakfast is decent. I do not like it paid parking, the hotel is not located in the city center. I liked spa and wellness.
from Tel Aviv, Israel
Submitted on 12-07-2016
Great location and service in one of the best hotels in Budapest. Stayed for few days and enjoyed every moment, the service was very good, the room clean with a beautiful view and the staff friendly and helping in every minor problem as well.
from Glen Iris
Submitted on 13-07-2016
Stayed for few days and enjoyed every moment, the service was very good, the room clean with a beautiful view. Breakfast is decent. The Wi-Fi and spa is excellent. I do not like the traffic to the city centre. Overall, it's excellent experence.
from Brussels, Belgium
Submitted on 14-07-2016
I stayed there 2 days for business so did not have the opportunity to try the spa but the rooms were nice, clean, working AC, clean bathroom. Staff at reception are very friendly. The breakfast is so so though. There is a wide choice, but all the warm dishes I tried were completely cold. Service is not great in the sense that you have to ask for a fork even though the waiter walked past your table 3x and noticed you didn't have any cutlery. He will very kindly bring you what you need, but there ... Read more
from Buenos Aires
Submitted on 15-07-2016
A very nice and comfortable hotel .I had a room overlooking the Danube with a lovely view. Breakfast was very complete and varied The room was clean , but the beds should need a light cover for the summer months. .A bit far from the underground nearest station.
from Sulechow, Poland
Submitted on 16-07-2016
Good location close to city center and metro station. Nice swimming pool and sauna. The elevators were fool of people so we sometimes had to walk up and down on the staircase. In one of the room there was no soap. Cleaning could be better. Some of the personel at front desk lost temper when we considered buying hop on hop off bus tickets somewhere else.
from London, United Kingdom
Submitted on 16-07-2016
I stayed at the Danubius for a week in July. It is a lovely hotel but on the first morning my necklace was taken from my jewellery box. It wasn't investigated properly and I was made to feel like an inconvenience to the reception staff. I came up to my room finding the housekeeping staff rummaging through our staff 'trying to find it'!!! Even though i did not authorise this and was not in the room whilst they were doing so. Since returning I have written to management and have received a very d... Read more
from Istanbul
Submitted on 19-07-2016
The room clean, all workers are friendly.. Everything was perfect. A little bit far from the city center. But transportation is very convenient, must try SPA, You should try the tuna river cruise.....
from Frankfurt, Germany
Submitted on 20-07-2016
My sisters and I stayed at the Danubius on a family trip. The staff were nice, if not the most prompt. The hotel was clean. However, the beds were not comfortable and only had one thin pillow. The food wasn't particularly good or varied either. The Danubius on Margaret Island was much nicer
from Bedfordshire
Submitted on 24-07-2016
The hotel itself was reasonable. Bedrooms were small but quite comfortable - there were tea making facilities, but never any milk. The breakfast buffet was plentiful but the coffee, which came out of a machine, was completely undrinkable (for us anyway)! Spa was nice and the treatments we had were good, but the surroundings were a bit basic. The staff were helpful enough when asked about things, but were not particularly welcoming or friendly. The hotel is situated a ten minute walk from the ne... Read more
from Johannesburg, South Africa
Submitted on 24-07-2016
Visited Budapest in July to see Budapest and Hungary GP F1. Danubius Hotel is great value for money with beautiful heated pool area and spa. Service is slow in the bar area but reception staff are very helpful. Language is not a problem as most places they spoke very good English. Hotel is a 20 min walk from City Centre and Margaret Bridge. Spent one day doing the hop in hop off bus and saw all the sights. Try to do an evening tour as Budapest is beautiful at night with all the lights. July is h... Read more
from Bakel
Submitted on 26-07-2016
We had a great stay in the hotel. Friendly employees, good breakfast and clean rooms with perfect beds. Friendly people at the reception who are very helpful. It is a pity the hotel is not situated in the middel of the centre.
from Bradford
Submitted on 27-07-2016
Courteous, friendly professional staff with a good command of English. The hotel is clean and tidy and creates a very favourable impression. Very pleasant single room. Excellent choice of food for buffet breakfast and a simple but tasty evening menu. It is a 15 minute walk down into Budapest alongside the river. I didn't sample the spa facilities ??? But talking to guests who had they sound very good. I would happily return to stay at the hotel.
from Novate Milanese
Submitted on 27-07-2016
Was in Budapest on a Business trip. Had no time to travel on leisure so i needed a comfortable place where to stay, work and relax. Friendly and welcoming employees. Maybe rooms could be renovated a little (but that is according to my personal taste)... not a big goer of fitted carpet.... room was very clean and every day housekeeping would come and clean up everything.
from Cambridge, United Kingdom
Submitted on 28-07-2016
The hotel is situated in area quite away from the center of Budapest. There is nothing near the hotel except for a chemist and small shop. We stayed for 13 days and was given a room that was above the hotel foyer, we could not leave our window open at night due to ability to climb in from outside. We were supplied with robes to use to go to pool, these were not changed for the entire time we were at the hotel. When I asked hotel cleaning staff for additional coffee and towels was told not the... Read more
from Geneva, Switzerland
Submitted on 30-07-2016
We have spent with my wife one night in the hotel. We were very satisfied with the service. In the morning of the 28th of July we were checking out when the cleaning person came from the 4th floor running to give us the phone charger we have forgotten in the room. We would like to thank for the lady who bothered to do this, efficiently and with a lovely smile! She deserves our thanks and admiration of her honesty and excellent service attitude.
from Budapest, Hungary
Submitted on 31-07-2016
Budapest is a great city to visit with many places to see. A quite fine hotel with gym, spa and pool. We had very much fun there. We (with my wife and daughter ) spent ten nights in the hotel. It is a bit outside of the city but very easy to get to the city from the hotel. And I recommend this hotel if you are after a good accommodation with some gym and pool facilities.
from London, United Kingdom
Submitted on 31-07-2016
One very poor member of staff, who when asked if it was better to travel to the GP by bus or by train said it was far to complicated and we would need to take a taxi costing 40,000 HUF each way. We were not told that there was a free bus or how to get there by train. No milk for tea in room
from Bilbao, Spain
Submitted on 31-07-2016
The hotel is not far from the metro station in Dózsa György út. The SPA is wonderful and included in the fare and you can use it whenever you want between 7h00 and 22h00. Furthermore, you have a parking in the hotel not quite expensive (10 ? per day). We were lucky because our room had perfect views to the Danube. The hotel was clean but the bathroom is a little tiny. It??s a shame we can??t go to the same hotel next year for the F1 Hungarian GP because there is no availability for these... Read more
from Oslo
Submitted on 01-08-2016
My wife and I have been to this hotel many times, and have chosen it mainly for its good location: Outside of the busiest city centre, easily accessible by car or public transport, and this time: In a room with a nice view of the Danube and the Margaret island. We used the swimming pool every day, and sometimes joined in the morning water gymnastics. The staff went to great lengths to satisfy our needs, even stepping in as translators in a pinch.
from London, United Kingdom
Submitted on 02-08-2016
I found he room and all of the hotel's facilities to be perfectly adequate. The staff, however, are miserable, sour-faced and need a serious lesson in manners and respect! At 22:00 I went to reception, asking for 2 extra teabags, to be used in the room. I was not having the room serviced and as a consequence, the supply (2 teabags per room, per day) had run out. I was told to return at 07:00, when housekeeping were next available. So I then went to the in-house café (open until 24:00,) where I ... Read more
from Heerhugowaard, The Netherlands
Submitted on 02-08-2016
We were in Budapest for a wedding. This hotel was perfect for us, close to the boat where the wedding was held. The hotel is not in the city centre, but the public transportation was very good. We enjoyed the spa and pool and the breakfast was excellent. The beds were good and we loved the adjustable airconditioning in our room.
from Lisbon, Portugal
Submitted on 03-08-2016
It's a shame they do not have attention to the customer in a hotel with such good condition. the service especially the reception is the worst. The pool is fabulous, and nothing is expensive. the restaurant has quality, although the service is not good
from Bratislava, Slovakia
Submitted on 03-08-2016
I think that the hotel Danubius was a great choice. Basically I can not tell anything wrong about this hotel as I had really enjoyed the whole stay. We had a half pension with breakfast and dinner, both were high quality and of value and I really like that the SPA was very clean and enjoyeable. I would recommend to everyone to visit this hotel if he/she likes to relax during the weekend.
from Lancashire
Submitted on 03-08-2016
although me and my son only spent three nights here and didn't sample the spa side of the hotel we really enjoyed our stay. Our requests made before our trip via e-mail where accommodated fully and the pre-trip communications really helped to take the hassle out of arrival. The twin room we had on the 6th floor suited our needs perfectly and the room was clean and well maintained. We enjoyed a lunch bar meal before our departure which for a hotel of this size was of good quality and at a reaso... Read more
from Milton Keynes, United Kingdom
Submitted on 04-08-2016
A very nice hotel & good location for dental visit. Excellent gym , leisure & spa facilities. Two disappointments were lack of iron & ironing board in rooms. Have to order laundry to do ironing. Too few international TV channels or movies
from London, United Kingdom
Submitted on 07-08-2016
This is actually the third time my wife and I have stayed at this hotel. We first discovered it when coming to Budapest for dental work but have along the way found it to be an excellent base from which to explore one of the most beautiful cities in Europe. The hotel itself targets not only those with a taste for health spas but provides conference facilities for a range of international companies and organisations. Nevertheless, this far from hinders its ability to cater for a certain type of ... Read more
from Kyiv
Submitted on 08-08-2016
It's great to return to the hotel after a busy day exploring the city, and have a Thai massage session, or just relax in a thermal bath, thus recovering and preparing yourself for the next day! At the SPA complex you can find whatever you want to treat your body. It was quiet at night and nothing disturbed our rest. The meals at the hotel's restaurant are delicious. Breakfast is expensive, but you can have a coffee and two croissants free of change, as an alternative. Public transport is a bit f... Read more
from Maidstone, United Kingdom
Submitted on 08-08-2016
used the pools everyday, 4 pools ranging in temperature fro 28 to 38 degrees, lots of good treatments available. bed comfortable all requests complied with. Easy walk to Metro, lovely views of river Danube recommended, breakfast OK not as good as could be.
from Beograd
Submitted on 08-08-2016
Staff very unpleasantly, bathroom very very very small, parking need to pay 10? / day (not outlined on Booking), waiters are very slow, maid cleans room sloppily... We were mad at ourselves that we did not choose another hotel.
from Policka, Czech Republic
Submitted on 09-08-2016
I think, that this hotel has best facilities for its price. We enjoyed nice stay in clean room. Bed is comfy and rooms are quiet. We loved the spa and sauna. Breakfast is really rich and there is also healthy vegan choice if You want.
from Beograd
Submitted on 10-08-2016
Nice hotel on the bank of Danube. Excellent spa and thermal pools with long working hours. If you love to walk you can have a nice walk by Danube to the city center and if not there is goo connection with public transport.
from Munich, Germany
Submitted on 13-08-2016
Employes at the front desk total rude, products were missing from breakfast (for example bacon, nutella, cake), uncomfortable bed to sleep, the room was not total clean, weak free wifi. Really dissapointed from a 4 stars hotel!
from Beaconsfield
Submitted on 13-08-2016
We stayed here as part of a package for visiting the Hungarian Grand Prix. For this it was perfect and the hotel had good facilities, including an excellent spa and health facilities. If you want to use it for visiting the city itself, you will need to become familiar with public transport or use taxis(which the hotel is happy to arrange for you). We did not find the taxis expensive but we did find that we were charged different amounts for the same journey! The breakfast had plenty of variety. ... Read more
from Birmingham, United Kingdom
Submitted on 14-08-2016
Hello my staying in Budapest was wonderful.I am very happy that I had chosen this hotel.The hotel has everything: swimming pool,spa,restaurant,bar and very nice people.On my next holiday I will come back.
from Kaliningrad
Submitted on 15-08-2016
We checked in on 10th of August. When arrived there was only 1 receptionist who talked on the phone and ignored me totally. Only After 5 mins another one appeared and cheked us in. The bed in the room was with many hairs so I asked to change the bed linen while I am in the pool. When I got back, it seemed to be changed but still with hairs. Then I asked to change it again,but my request was ignored! I waited for half an hour and no one came! No one picked up the phone on reception desk for 10 m... Read more
from Warsaw, Poland
Submitted on 15-08-2016
It was my 2nd stay in this Hotel. I arrived early around 11.00 a.m.; my room was ready and I could enjoy the early check-in. Before my arrival I asked for the room facing Buda hills as I like to have sunshine in the afternoon. I got the room on the 4th floor, I think it was the same I had during my 1st stay in this Hotel. Needless to say, I was very happy with my room and appreciate the kindness of the Staff in meeting my request. The rooms with river view face the Pest side, so there is sunshin... Read more
from .
Submitted on 16-08-2016
Nice hotel with spa and pool that we enjoyed . very good time until 2200 . nice sports center with good instruments. Very polite staf which gave us help with our requests. So I recomand very much to stay in the hotel.
from .
Submitted on 16-08-2016
Our room overlooked the river, it had a flat screen tv, was nice and clean with en suite facilities. The staff were friendly. The swimming pool was very good and the spa treatments were excellent and reasonably priced. Breakfast was of a buffet style and there was a good selection of hot and cold food.
from Toowoomba
Submitted on 16-08-2016
On the Danube with transport almost at the door: nice. Information regarding Budapest shops and restaurants could be better. Food options need an update. Live music: nice touch. Some staff very helpful; others not so.
from Bucharest
Submitted on 17-08-2016
I stay at the Helia Hotel every month for a week. The staff are lovely people, the hotel is very close to the metro station that takes you to the city center, rooms are nice and spacious and have a view of the Danube, the restaurant has very good food and live piano music in the evenings.
from Basel
Submitted on 18-08-2016
Very nice hotel with perfect balcony view on to Danube river. Food was good (dinner) and the spa is nice too. There is also a complementary small breakfast included (2 croossants and a coffee). The email exchange was quick and professional and the taxi booking was also well done. We also got a free upgrade which was awesome (room came with a sauna!). All of the above outweighed the below negative and hence the 4/5. Our only (major) gripe was the service. Out of the 7 or so staff we interacted w... Read more
from Cuernavaca, Mexico
Submitted on 07-09-2016
The rooms are medium size, rather small. Maid service is good, everyone goes their luggage, the bed is comfortable, has weather, however the reception staff were not friendly and unhelpful, gave me the impression that discriminated agree to nationality.
from Belgrade, Serbia
Submitted on 07-09-2016
Good hotel but expensive and price that we reserved is without any meals. Location is good, but one side of road that brings you to the hotel is under construction. I ruin flor of my car because there is no any kind of traffic sign. This is couple meters from side entrance in the hotel parking. Very unprofessional. When I asked receptionist, what happen with roads, he just laugh and told me, yes next year we have sport tournament. Ha ha. Receptionist is like robot.
from
Submitted on 08-09-2016
The Helia Danubius is hotel is a large hotel with good facilities. We used the wellness centre frequently and were happy with the excellent service. The hotel serves a healthy breakfast with a large range of foods to choose from. The rooms have comfortable beds and are very well maintained and clean.
from St Albans
Submitted on 09-09-2016
we had a lovely stay at the hotel Helia The spa facilities were very good and the staff were friendly,helpful and polite.The toilets in the lounge area were very clean and well maintained.the bar staff were very good.As the hotel is sited next to the Danube we had a lot of nice strolls along the river.
from Kansas City
Submitted on 09-09-2016
This place was okay but has some issues also. The rooms are noisy. Always had to stand in line at front desk for service. We were told it is $15 per person per day to use the pool. My room doesn't appear to have been dusted for a while. The day we arrived (and again the next day)the bed was so poorly made. I wondered if it had been changed at all since the previous occupant. The bathroom was clean. We booked a superior room that had a refrigerator.
from Iasi
Submitted on 11-09-2016
Very confortable bed. Good position close to the Danube but quite far from center.. No cleaning during the stay. Very good breakfast with abundance of dishes. Spa very good and clean with a lot of facilities and services.
from Melbourne, Australia
Submitted on 11-09-2016
We visited Budapest and stayed at the Danubius Helia which is located on the Pest side of Budapest. In terms of location, the hotel is not bad. It's not in the city or central tourist areas but is an easy 3.5km walk to the Szechenyi bridge which is central to all attractions. The hotel lobby is big although a bit dated. The rooms are very small and we felt quite claustrophobic. The bathroom was also very small and the shower had very little water pressure. However the beds were comfortable a... Read more
from Truro, United Kingdom
Submitted on 12-09-2016
My stay was to enable medical treatment in Budapest and unfortuneately was unable to make full use of the Health Spa facilties. The Hotel provides a very good service. Just one criticism, solo guests need to make sure dining room use can be interrupted by rather efficient waiters.......left a cup of tea brewing whilst I collected my main breakfast meal, then discover an efficient waiter had removed on my return to table.
from
Submitted on 12-09-2016
This hotel is a good 45 mins walking distance to any interests.. It's not in the best location for a short break. It's quite out of the way . Taxi are reasonable as long as you barter with price...the hotel is lovely and clean and the swimming pool health spar area is clean and well worth a visit. The continental breakfast is just a croissant and I mean just !!! No butter or jam ... Coffee and tea is included too!! Not overly expensive at bar. Although beware a tiny bottle of water in fridge ... Read more
from Timisoara, Romania
Submitted on 13-09-2016
We booked online,as a last minute decision to spend the night in Budapest.Was really easy to find the hotel(help from gps) wich is located in a quiet area ,next to a park ,on the Danube. The hotel has his own parking, but its 10euro/night-wich is not expensive for Budapest,but we would like it better if it where free ???. We didn't use any of the facilities(pool,spa,gym) due to short stay. We liked the personnel ,especially the guy from the reception-over 45 years , really funny man and helpful... Read more
from The Hague, The Netherlands
Submitted on 15-09-2016
Rooms are clean, Service was excellent, Excellent location. WIFI was amazing and was working from Hotel also. Looking forward to stay in this Hotel - Helia Rooms are cleaned and very neat. Enjoyed staying here.
from Cologne
Submitted on 16-09-2016
Hotel has a nice swimming pool and a fair price. However, the staff could be more and friendly and the rooms much cleaner. I could find hair in my bed constantly, and the room given had the worst possible view (likely after my "third world" passport check).
from Oxford, United Kingdom
Submitted on 17-09-2016
The rooms were lovely and bed very comfortable. We had a fantastic view out of our room over the Danube. The hotel is not central but close to a metro station so perfectly easy and also cheap to travel in. The spa and pool facilities were excellent, and perfect to relax in at the end of a long days sightseeing. The hotel could do with a bit of an update at some point, the staff could perhaps be more friendly but other than that a great place to stay.
from Worcestershire, United Kingdom
Submitted on 18-09-2016
Not hotel and friendly staff. My only complaint would be that they didn't ask if I wanted a twin or a double..was with a friend who was a guy and they gave us a double. Probably could have changed it but was soo tired, couldn't walk downstairs. Tried calling but the telephone didn't work. Just wish they would have asked as twin would have been preferred. It looked like I had booked that for us, bit awkward...the location isn't the best, but isn't far from the metro. But no complaints with the ho... Read more
from Helsinki, Finland
Submitted on 19-09-2016
Very good hotel for business meetings. Room are clean on OK. Service during breakfast and lunch was super. Location is also good, no problem to sleep very quiet surrounding. The grocery shop across the street was good bonus, you can get easily drinking water etc.
from Belgrade
Submitted on 19-09-2016
I would recommend this hotel as they have beautiful room and services, very clean. Spa is the best but also I would suggest to make new pool. Everything is perfect except beds, which are big but I could not sleep..
from Purmerend
Submitted on 21-09-2016
It was a leisure trip and hotel is perfect place to stay with great staffs and services. A great location and spa services was also nice. We ordered lunch at restuarant and not completely satisfied with it but it is definitely not a complaint.
from London
Submitted on 21-09-2016
Friendly, helpful service at reception. Clean and well maintained hotel. Pools, steam room and sauna all very good. Food of a very high standard and overall very good value for money. Next to the Danube and a 20 min walk to the parliament building. I'd recommend this hotel if staying in Budapest for work or pleasure.
from MALAGA
Submitted on 23-09-2016
The room overlooking the Danube we got free on request, by the bed, breakfast buffet great; Spa-Hamman was great after spending the day walking around the city. We also liked the detail of coffee or tea in the room free. And the room is equipped with free safety deposit box. Reception Some workers found them somewhat cold and distant. They lack that closeness, sympathy and empathy that is expected of hotel staff in that category and is even more necessary when someone traveling abroad. Receptio... Read more
from Dubai
Submitted on 23-09-2016
Very Clean and almost new in the rooms, lobby and aisles , Very Nice SPA and Pool, Good Location, note very deep on downtown, but still in walking distance to shopping and more inside busy places, nice view of Danube if your room is that side, and also has own parking area the only negative point that room service is not 24 hours, so you have to manage if you need anythings late evening till morning
from Sitra
Submitted on 25-09-2016
Excellent Hotel, love the rooms , the thermal bath , the loopy and the view of the danubius river from the rooms , but the location is kinda far from the Center , approx 15 mins by taxi which makes it very difficult to be reached in the night,
from Paisley, United Kingdom
Submitted on 25-09-2016
Visited in July 2016 during the Grand Prix weekend. The hotel was fully booked and because of a booking error by our agent we did not get the rooms we had booked. Despite this the hotel was accommodating and helpful as far as they could be, I was going the the Grand Prix which made the whole of Budapest expensive during this weekend. Would return again in the future.
from
Submitted on 26-09-2016
I would suggest some improvement to the breakfast: fresh Orange juice. I did not have any problem with the room, it was clean and quiet. My room had a nice view at the front side towards the river Danube but the rooms at the opposite side do not. There is a metro station and a bus stop at walking distance. The hotel staff were friendly.
from Prague, Czech Republic
Submitted on 27-09-2016
I have the same feeling as JESUS-VIAJERO that reviewed 4 days ago. The staff for check-in was not warm, did not smile or seem to have much interest. While formally it was OK, they did what they should, but moreless it looked like they would rather not be disturbed. I would expect this at cheap hotels but not here. So first impression was not good. The hotel interior and exterior look dated, I am fine with that if everything is working but it seems that only one of three elevators was working (or... Read more
from Trondheim, Norway
Submitted on 30-09-2016
Nice hotel with lovely swimmingpool in very good location but service could be better. Waiteres running around over the breakfast table like there is some kind of emergency, noone is smiling nor speaking English and on the top of things - hotel made a policy of checking your minibar i daytime. It means that in any moment strict lady can visit you and enter the room with her key after a half second knocking. Surprise!
from Warsaw
Submitted on 30-09-2016
Location good , not so close to the center, almost 3 km to the Parliament, and to old town. Food I dont know except , one lunch at the hotel.Breakfast to expensive at Hungarian condition, price of breakfast for one - was our total price for breakafast in the costa coffee for 4 person. Food for lunch was ok. Very bad impression at the begining, reception check in was very long, very slow. The room clean, but in the bathroom smell was not pleasant. To sum up to big price fro this conditions.
from Somerset West, South Africa
Submitted on 30-09-2016
This hotel advertises on Booking.com with large banners stating 'Free cancellation on most rooms', but when I tried to cancel my reservation 2 weeks before the time they had already taken the money from my card and refused to refund it. This is simply shocking and in South Africa the Consumer Protection Act would never allow this practice, as they clearly relet the room and so enriched themselves at my expense without providing any kind of service in return. BE VERY CAREFUL OF THE FINE PRINT AND... Read more
from
Submitted on 02-10-2016
The hotel is situated in a lovely area right next to the river, and I really recommend to take a room with the river view. It is in a quiet area, about 10mins away from the centre by taxi making it both close and separate at the same time. The rooms were clean and nice, with the right amount of space for us. We also really enjoyed our breakfast which was very good, and most of the staff was very helpful. Just 3 pointers we would like to make which I believe would make this hotel much more valua... Read more
from Bucuresti
Submitted on 03-10-2016
asked especially for quiet room. got a room near to the service room (cleaning stuff, service elevators, 4-5 cleaning ladies @ noon chatting etc) although the hotel was half empty (judging after number of guest at the breakfast). Rude personnel at reception desk and even more rude at bat (restaurant not open all time during day - you need to have lunch at a small round table - coffee shop type - next to elevators. this is not a hotel but a joke. Avoid by all means.
from Minsk
Submitted on 04-10-2016
Very good for any kind of trip as for relax as for business It is easy to get to most sightseen places For example 2 stops by 75 bus and you are in Botanic garden with Zoo, Hero Square and Palace etc.So we like this hotel!
from Porto Alegre
Submitted on 04-10-2016
We stayed for two days...this short time didn't allowed us to enjoy the spa and pool. A little far from the center city but a beautiful walk of 40min. Large room, clean, nice restaurant and good breakfast! I recommend!
from Boynton Beach, Florida
Submitted on 05-10-2016
Pillows need improvement Breakfast buffet is OK, coffee however was pretty bad Otherwise I had a pleasant stay, staff was friendly, hotel overall had clean appearance Location was not bad, we could walk to center within 30 minutes
from Sao Paulo, SP
Submitted on 05-10-2016
The hotel is great. I mean... the hardware is great, but the "peoplewere" is average at most, with some moments of "terrible". Lots of minor problems and issues (like a soap dispenser not working in the room or burnt out light bulbs) and, every time I aslek for help, the problems were properly not solved or I was simply ignored... The spa and the pools are fantastic. I can just imagine how good this hotel would be with a better staff.
from Dublin, Ireland
Submitted on 07-10-2016
Most of the reception staff were only interested in German and USA visitors this was very clear from the first day and did not improve over the stay the bar staff were very nice and also the porters were nice and helpful. To attract more guests i would retrain most of the reception staff but that's only my opinion and i don't think anything will change because of that. It may not be there fault it may be a culture thing as we had similar opinion a lot of restaurants and bars either way i would ... Read more
from London, United Kingdom
Submitted on 13-10-2016
I stayed here for 4 nights whilst visiting for the marathon. The location was good and the spa area really nice. Yoga class was good and inclusive of the hotel price. The thermal pools were a blessing after the running race. But my reasons for the average grade are mainly to do with the bedroom cleaning and the restaurant staff. The bed sheets didn't get changed for the time we were there and there were crumbs under the pillows for two days! The temperature in the room was very hot even with th... Read more
from The Hague, The Netherlands
Submitted on 31-10-2016
The Danubius Hotel Helia is a nice, comfortable hotel in lovely Budapest. Excellent Breakfast, good service, comfortable rooms, many opportunities (bar, sauna, fitness, shops) to spend your team in the hotel.
from Lommedalen, Norway
Submitted on 31-10-2016
I and my sister had a very enjoyable and pleasant stay with you. we became the room as we wanted, a very nice suite with sauna. Everything was perfect. The Spa was very nice with four pools with different temperature. we really liked all the facilities. We also tried the salt cave. the salt cave was a quiet room with relaxing chairs and music. we really liked it. We also appreciated your very good service at any time.
from Lancashire
Submitted on 02-11-2016
On the banks of the Danube opposite Margarita Island this hotel enjoys a good location for those who wish to be slightly out of the centre and who enjoy a walk to the main attractions. The hotel rooms are pretty basic, however the spa area is exceptional, beautiful clean thermal pools and plenty of treatments available to help and satisfy all needs. Continental breakfast is limited to 2 small croissants with no condiments
from
Submitted on 02-11-2016
You can find hotels closer to the city center. Nothing really nearby. Gourmet breakfast buffet was nothing special. Rice was stale, sausage had solid oil stuck on it. Cooks aren't that great there. Better off eating out in the city for cheaper. i had cleaning ladies and some random lady barging into my room uninvited. One lady said she had to check the minibar, which is absolutely ridiculous. I don't feel comfortable knowing that people are going into my room at any time. Staff at the front were... Read more
from Prague, Czech Republic
Submitted on 03-11-2016
The hotel is well located close to Margaret island as well as the Chain Bridge, Houses of Parliament and the centre of the city where you can walk. As for the room itself - this time I stayed in a suite with a private sauna and a balcony. What I really missed were some chairs on the balcony to sit on and enjoy the view of the Danube as we had only one chair to share for three people. The other thing I was rather disappointed with was the age and condition of the furniture and bathroom, esp. noth... Read more
from
Submitted on 04-11-2016
I like this hotel so much. Nice food, nice wellness, empty pools, location nest to the buss stop. It is a little old one, built during Communists i think. I like Danube views. Ice cream for diner was cool.
from Hradec Kralove
Submitted on 06-11-2016
Food, equipment, wellness - good quality at a reasonable price. The only one thing that I can´t understand is a free entering of the hotel staff (cleaning) while guests are sleeping in the morning. Very pleasant combination of swimming before breakfast and good eating with wide choice after that.
from Swindon, United Kingdom
Submitted on 10-11-2016
The hotel facilities were very good. The helpfulness of the staff in particular stood out for us. My wife and I particularly enjoyed the spa, salt cave and mud treatment. Thank you for sorting out a birthday cake for my wife - it was delicious!!
from Copenhagen, Denmark
Submitted on 14-11-2016
I think you have a nice spa area - but the service could be much better. There wash different cleaning people every day - it would be better with only one person ... The staf in the lobby and spa wasn't that helpfull - unfortunately. And there was roadwork and not nice around the hotel. You have an okay buffet, but the food from the menucard could be better too ...
from Prague, Czech Republic
Submitted on 15-11-2016
I stayed here for a conference and due to this hotel and personal I felt like on a vacation. My room was great with fantastic riverview, clean, the bed was ok. Spa zone is verz pleasant, I was in fitness which is very good equipped and after taking a walk along Danube, it was just great to spend some time in sauna. Food was continental for breakfast and lunch, it was a little expensive - I have conference vouchers and one lunch was for 30 euro.
from Cap d'Ail, France
Submitted on 15-11-2016
The hotel is excellent for 98% ....but ...the bedding beggins to be old . When you try to sleep , you have the springs on your back........Change the bedding quickly ! ( we use rooms 617 and 619 ) Otherwise , the rest is perfect , specifically the staff . People are very kind and very , very professionnal
from Vicenza, Italy
Submitted on 15-11-2016
Staff was extremely helpful and pleasant with the exception of the robust women in the reception desk. She was very abrupt and unfriendly and it appeared that she was unwilling to provide assistance. She pointed to some business cards on the edge of the desk when we asked a question about visiting a particular monument. Bathroom was a little tight, small. The rooms could be somewhat cleaner. The pool area was fabulous.
from Zur Hadassa
Submitted on 15-11-2016
This hotel is known for being a spa so do not be surprised to see people wandering in bathing robes in the lobby. Its location is far out from the center but it can easily be reached with the metro which is a 5 minute walk away (only 4 stops and the trains come very often). Within the nearly neighborhood of Pozsonyi (walking distance) are some highly recommended local restaurants (not touristic at all). Also within walking distance (about 15 minutes) is the West End shopping mall, which is reall... Read more
from
Submitted on 19-11-2016
Dirty bad sheets, old furniture, almost no amenities in the bathroom, except some shower gel and a shower cap, plastic hangers, weak water pressure at the 6th floor. I never stayed at a worse 4 stars hotel ever! I really don't understand how it obtained 4 stars...maybe the spa helped. And by the way - you go for breakfast and people in bathrobes are walking around... I definitely don't recommend it!
from Kt64dq
Submitted on 20-11-2016
I like the Hotel,its clean and the gym & Spa are great. The Coffee/snack bar is good,the staff are very nice and helpful,good soups,salads,pastries etc The main Restaurant needs lots doing to it from staff training,catering for English breakfast and generally a complete review by the owners! Would be nice if the staff were smiling & welcoming and be able to explain properly about what the evening meal special includes & excludes. It's very somber in the main Restaurant and your glad to get out o... Read more
from Prague, Czech Republic
Submitted on 24-11-2016
nice stay without anything bad, nice location, nice city, good services, it was holiday - short term stay for purposes of visit this city Budapest, hotel was clean and nice, perfect brekfast, short way from centre
from Prague, Czech Republic
Submitted on 25-11-2016
There are some simple shortages in this hotel. For example if you need sleeper which is needed in a spa hotel, you must pay for that! also I guess it is not a spa hotel. it has some pools more like swimming pool rather than thermal water.
from
Submitted on 25-11-2016
Spent there 2 days conference, special hall with modern feeling. Break times were full of surpriced, fruit salads and home made brownies... hm, most of people enjoyed the services. Tasted breakfast, was good.
from Shenzhen
Submitted on 27-11-2016
This was a business trip. The hotel was nice and rooms were comfortable. There was an issue during one of nights there was a loud knocking on one of the doors which disturb the sleep. The overall stay was nice.
from Prague, Czech Republic
Submitted on 30-11-2016
Quite old-fashioned and run-down hotel but with good service and helpful staff. Basic rooms, not very good toiliteries, slippers have to be purchased. Free access to swimming pool, including thermal pools and sauna. Free wifi.
from
Submitted on 01-12-2016
+ Pools. Metro station only 8 mins by walk. Good staff. - Little bit overheated rooms even the AC has been off (AC has been in the heating mode only), impossible to open the window (only small one a bit). Missing any CZ or SK tv channel (Slovakia is neighborhood country).
from Hamburg, Germany
Submitted on 02-12-2016
lower middle class hotel, service was below average, rooms were not tidy, boisterous reception area w/o warmth. Congress facilities ok. Could use renovation. Hotel is situated in a nondescript part of the city, the rooms facing the city should be avoided. Room service disastrous, they even declined to provide milk for the in-room coffee maker
from
Submitted on 03-12-2016
A little out of the way but very accessible by metro system. Hotel is fairly grand, but not in a classical sense. More if a conference venue than a place to retreat to. Spa is a little tired but the treatments are good and the spa staff lovely. The food is really below par though. Dine out if possible.
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