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Harbour Plaza Metropolis

Hong Kong, Hong Kong S.A.D., China (HKG)

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Based on 1527 reviews
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Room & Rates
Club Room

Club Room

1 Queen Bed or 2 Twin Beds
269-sq-foot (25-sq-meter) room with city views

Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
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Deluxe Room, 1 Double or 2 Single Beds, City View

Deluxe Room, 1 Double or 2 Single Beds, City View

1 Full Bed or 2 Twin Beds
269-sq-foot (25-sq-meter) room with city views

Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Room, 1 Double or 2 Single Beds, City View

1 Full Bed or 2 Twin Beds
301-sq-foot (28-sq-meter) room with city views

Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room

Superior Room

1 Queen Bed or 2 Twin Beds
269-sq-foot (25-sq-meter) room with city views

Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
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Harbourview Room

Harbourview Room

1 Queen Bed or 2 Twin Beds
269-sq-foot (25-sq-meter) room with sea views

Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
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Superior One Bedroom Suite

Superior One Bedroom Suite

1 Queen Bed or 2 Twin Beds
538-sq-foot (50-sq-meter) room with city views

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, LCD TV with premium channels
Food & Drink - Kitchenette with microwave and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
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Harbour Plaza Metropolis
7 Metropolis Drive Hunghom, Kowloon, China

Rooms
Make yourself at home in one of the 821 air-conditioned rooms featuring minibars and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge at scheduled times.

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Know Before You Go

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: HKD 176 per person (approximately)
  • Fee for in-room wireless Internet: HKD 50 per day (rates may vary)
  • Fee for wireless Internet in public areas: HKD 50 per day (rates may vary)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Valet parking fee: HKD 300 per day
  • Rollaway bed fee: HKD 550 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1527 reviews
from
Submitted on 25-05-2016
I travel to Hong Kong for business a few times a year and in recent years always stay at Harbour Plaza Metropolis. It is in a good location for Tsim Sha Tsui restaurants and if you need to travel to Shenzhen it's ideal - good size rooms, good food and a reasonable price for the overall experience
from
Submitted on 25-05-2016
I stayed here for a night because I had to leave to China via Hung Hom station. If you are using Hung Hom station, it's a perfect choice. I had a kitchen and a table for four for some reason. I didn't get to use it but if you plan for a long stay, it would be your choice.
from
Submitted on 26-05-2016
I have stayed at many hotels in the last few month but this one fails against even some mainland 3 star hotels. First, they don't seem to give a flick about your comments. Most high end hotels have manager replies on negative posts but not this one. Second, once you get there you are Shanghai'd into paying for wifi which is not free. Then guess what? You don't have that massive brit power adapter? Haha sucker! Then you have to pay for that too. No they do not provide one in the desk! Wh... Read more
from Ahmedabad, India
Submitted on 27-05-2016
i have been to the hotel, in May 2016 with my family, the hotel is good, in middle of the city had a shopping mall but only thing is that, rooms in the hotel is very small, i had one daughter about 5 year, and it is very difficult to stay 3 person in the room, otherwise it's fine, if you want to go in the market it's near by.
from Hong Kong, China
Submitted on 29-05-2016
We enjoyed our two night stay here. We booked a Superior Club Room. The staff on the club floor are excellent and the service we got from them was first class. The views of the harbour from the club lounge were amazing. Breakfast was excellent as were the cocktail drinks and snacks in the evening. The room was small but comfortable and functional. It served our needs for our weekend stay and the floor was really quiet too. We got two excellent nights sleep. The bathroom was good with a full tub... Read more
from Brisbane, Australia
Submitted on 02-06-2016
This was the second time we have stayed here. This time for 10 days and apart from the room size there is nothing adverse to say about this Hotel. Our breakfast experience was excellent and service, in the Harbour Club on Level 20, was great. The staff recognised us and addressed us by name and made us feel very welcome. All domestic staff were very friendly and our room always well serviced.
from Currimundi, Australia
Submitted on 02-06-2016
If you want to walk from your hotel don't pick this one. We were advised to stay here by our travel agent as it was only for one night but I would not recommend this hotel if you want to be in the thick of things as you have to take a shuttle bus, provided free of charge and frequent but the last one from town is just after 11pm. We were in the club class but our room was small and smelt a bit damp. The bed however was very comfy and a good bathroom. We went to have 'afternoon tea' shown on ... Read more
from Vancouver Island, Canada
Submitted on 03-06-2016
This was a great experience, staying at this hotel. My advice is - definitely choose the Harbour Club option upgrade. This made our trip amazing - beautiful breakfast, amazing patio and view, really nice service, complementary wine and appetizers each evening. Definitely do not miss!
from
Submitted on 04-06-2016
A nice hotel with personal touch from the awesome and friendly folks at the club lounge. To the always cheerful Kitty, Karmen, Jen, Candy, Jenny and all the wonderful staff at HPM, thank you for the excellent service and assistance. Looking forward to seeing you again very soon... today.
from Wolverhampton
Submitted on 05-06-2016
Yet again another lovely stay in the great hotel club floor. Largely due to the lovely ladies who looked after us, in particular the wonderful Jenny. Very attentive and professional as always. Well done, a credit to the hotel. Will be back in August.
from
Submitted on 20-06-2016
I stayed at this hotel with my family on a holiday trip to hongkong-Macau. We had a superior room category. This room was not a big room only 25sq m of space, you may feel the space crunch. However bed was comfortable. Free WIFI was there. No bath tub but only shower. Cleanliness was good and view from the room was also fine. However you don't see the harbor from these rooms. The hotel is very near to metro station and connected to the mall where you can find places to eat (we has dinner @ Spice... Read more
from Kolkata (Calcutta), India
Submitted on 21-06-2016
I have always been very obsessive about the view from my room and this hotel offers a splendid view, the hotel has all amenities with a lovely mall and connected to the Metro..since I travel the world with senior citizens and my mother is on wheel chair...this hotel has all facilities to cater to speacial needs . I only had breakfast and require my daily doze of nuts and seeds and was thrilled to get it here...loved my stay here
from London, United Kingdom
Submitted on 25-06-2016
Stayed here for two nights on a short business trip and it was an excellent hotel. Rooms well kitted-out and clean, staff very helpful, very good food and excellent wifi facilities. Located right next to Hung Hom MTR station. 100% recommended.
from Gurgaon, India
Submitted on 25-06-2016
The hotel has small rooms, thankfully we were in a 1BR suite. Word of caution- if you are traveling with children, there is no way you can stay in a normal room, Plz book a 1br suite or stay somewhere else. Great view of the harbour, free shuttle, but only after you have already checked-in, not for coming to the hotel. AWESOME POOL, GOOD SAUNA, Negative- charge for everything possible besides basic room. We paid them 70$ hkd for 7 ticket printouts ( the amount we saved on klook all went in pri... Read more
from
Submitted on 26-06-2016
Visited the place for holiday holidays. Conveniently located with the city - making access to other parts especially by MTR very much convenient. Very close to Hunghom station - and adjacent mall with Indian restaurant- gives it a locational advantage. Rooms tough are relatively compact as the case within Hong Kong itself. But service standards are relatively decent. Indian breakfast too was sort of ok and not that bad.
from Hong Kong, China
Submitted on 26-06-2016
I booked the suite for wedding use. I booked it 5 months in advance and it costed $2000. However, the few days around check-in, the rate is only at $1500. I checked in at 7pm on that night and requested an free upgrade, but the front office staff rejected and ask me to pay $660 for upgrade a larger room. I finally paid $660 for upgrade. When I got into the room, I found a ceiling lamp was burnt and told the bell boy, he said that he would find someone to fix it. I waited for around 15 mins but n... Read more
from
Submitted on 05-07-2016
Of particular point, was the environment and service experience in the Harbour Club Lounge. I was travelling on an extraordinary tight schedule, NZ, Hong Kong, China, HongKong NZ in under 4 days. I was tired and scratchy to say the least. The manager of the lounge, Candy Mark, was so welcomming and helpful. She immediately recognised that she had a shattered traveller on her hands. She went out of her way to almost ' look after me ' while at the same time making sure her lounge was running to ... Read more
from
Submitted on 08-07-2016
I was at the Harbour Plaza for a business trip. What strikes me is that the hotel is really a luxury and business-friendly place. For luxury, there is a fitness parlour, a swimming pool and a lounge serving breakfasts, coffee/tea and evening snacks for the business guests. For the friendliness with business, there is a conference/meeting room that can be booked even with minimum overhead. For general good mood there is the staff - always there, always smiling, always willing to help. Would I sta... Read more
from Shanghai, China
Submitted on 09-07-2016
The stay overall was good, rooms are spacious and quiet, could be cleaner though. The location is inconvenient, especially if you have a stroller. That's because it's on a higher level than the street and if elevators are out of service you either lift up the stroller or just get a taxi, which wouldn't be necessary for tsim sha shui for example. Also not many coffee shops or restaurants around, except for those in the nearby mall, but the choice isn't that wide. Next time we'll choose a more con... Read more
from Suva, Fiji
Submitted on 10-07-2016
Passing through Hong Kong for business we decided to stay 2 nights before moving on to Thailand. We had booked a room on the club lounge and were greeted with warm hospitality. The club lounge operates with a warm efficiency, nothing is too much trouble and it is a really easy place to sit with enjoy breakfast, read a book with a coffee, enjoy the view or just relax. Candy and the team work together to create a welcoming atmosphere. The Hotel is next to Hong Hum station and so moving around HK v... Read more
from Montreal, Canada
Submitted on 11-07-2016
I travel to Hong Kong a few times a year and I always go back to Harbour Plaza for the fantastic view at the Harbour Club lounge as well as the outstanding service from the staff. The free shuttle to Tsim Tsa Tsui is convenient. The hotel is also within walking distance from train station.
from Sheffield, United Kingdom
Submitted on 13-07-2016
Stayed here for a business trip. First impressions are good with a large typically Hong Kong lobby (all marble and high ceilings). I stayed on the club floor which has dedicated check in/out and a private lounge. This included breakfast and free drinks in the early evening. This part of the hotel is good, with the lounge having great views of the island skyline and attentive staff. However the rooms are a little of a let down for the price of the hotel. The air con wasn't great and struggled to... Read more
from London, United Kingdom
Submitted on 13-07-2016
Good location for business in Kowloon , adjacent to Hun hom railway station . The rooms are quite compact and tired so after 5 days you want to leave and my room smelt a bit musty and smelly even though it was cleaned everyday . The propert is quite large so the lobby area is usually very busy so it's not a quiet place . The outdoor swimming pool area looks good though didn't get to try it .The spa is very nice and has a good massage although expensive for HK prices . There's a decent breakfast ... Read more
from
Submitted on 14-07-2016
I regularly stay on the 20th Executive Floor with access to the lounge. The staff (Candy, Kitty, Karmen, Jasmine, Jenny and the others) are all very friendly and always make me feel very welcome - and everything is very clean and very tidy. The views from the lounge across the harbour are brilliant and the terrace outside the lounge is particularly pleasant - except on the few days when it's too hot in mid summer - or too cold in mid winter - actually I've been on the terrace most evenings in Ju... Read more
from Greater Melbourne, Australia
Submitted on 14-07-2016
We had a very comfortable harbourview room. The hotel offers a complimentary shuttle service every 20 minutes to Middle Road, the rear of the Peninsula hotel. Wonderful service. Also they arranged a late evening transfer to the airport at a reasonable cost. Quite a buffet breakfast. Very enjoyable stay.
from Gurdaspur, India
Submitted on 15-07-2016
I stayed here with my wife for 4 days.harbour lounge access was the best part of the stay.the view,service,especially the girl karman .wonderfull experience.The room was little small but ok.there is good shops located near to the hotel.hung Hom station is 1 min walk.But one should book harbour lounge access,to enjoy the stay to fullest.
from Hong Kong, China
Submitted on 16-07-2016
Stayed on the 20th floor with access to Harbour Club which really makes this an excellent hotel. Wifi free with snacks the evening on the harbour club package. The Harbour Club is a good place to mingle in the evening over a few drinks with extremely attentive staff. A big thanks to Karmen, Kitty, Jasmine and Candy - all super helpful and kept the glasses flowing during a hectic week of work. Could not have asked for. Many thanks to all.
from
Submitted on 16-07-2016
Booked the club floor room and lounge Perfect and excellent service and hosting Quite and friendly atmosphere great evening cocktails and tasty food The lounge team members make the different between an ordinary hotel and one who is high above others
from
Submitted on 16-07-2016
Great location and hotel.. Accessible to everything which made getting around really easy! Breakfast was wonderful and gave us a great start to the day before we ventured out. Really close to the tube station... Staff really wonderful and couldn't do enough! Would I stay again.... Yes!
from UK
Submitted on 22-07-2016
The room was small and as we had a rollaway bed as well, there was little room to manoeuvre. In fact, we only had a cigarette space between the bed and the wardrobe. There was insufficient wardrobes/ drawers and there is only room for a shower ....there is no bath. According to the hotels catalogue in the room, this hotel is classed as a "Deluxe" hotel, but we cannot found anything that would fall in that category. The breakfast buffet was a fraction of what we had in China and what there was ar... Read more
from Northampton
Submitted on 26-07-2016
We paid an upgrade to the club floor (approx £50 per night per room). For this we got breakfast, evening canapes, free drinks 6-8pm and excellent service. You can also skip the queues at reception and go straight to the 20th floor lounge to check-in. Rooms in Hong Kong are very small so the club lounge also provides extra space to relax, and has a terrace with great views. We had a small problem on check-in and to compensate we were upgraded to a suite - even better! The hotel has a great p... Read more
from Hervey Bay, Australia
Submitted on 26-07-2016
My wife and I stayed here for 3 nights in July 2016 in a club room on the 20th floor. It was a great experience that began with a very fast check in on the club floor thus avoiding the main lobby which was very busy. The room was comfortable and breakfast was provided in the club lounge with a magnificent view of the harbour. Tea and coffee with light refreshments were available gratis until 5 pm when canapes were put out and happy hour began at 6pm till 8pm, again gratis. The staff were ver... Read more
from
Submitted on 27-07-2016
We stayed at Harbour Plaza Metropolis during our short vacation in Hong Kong. All I can say is that the Harbour Plaza Metropolis is an ideal place to stay when you plan to visit to Hong Kong. The hotel is very near the MTR Station, the hotel staff are very friendly, complimentary bus transport to Kowloon Station (train going to airport) and the most important is that the Hotel is clean. We had a free breakfast (3 person) and the hotel offered as a free tea time snack (11am to 5pm) and free cockt... Read more
from
Submitted on 01-08-2016
We had booked a one bedroom suite so space was not an issue . The room was overlooking the harbor so great views . The kitchen was well stocked with cutlery and utensils . Housekeeping came twice tor servicing the room . Excellent breakfast buffet but the restaurants are overpriced .
from Krakow, Poland
Submitted on 01-08-2016
Very nice and fulfilling service, especially in the club. Concierge are really helpful (Greetings for Candy and Kitty) Standard Rooms are rather small, but are enough for 1 person (up to two people). For the family I would choose a bigger option. The windows are big (from the floor to ceiling) - providing much light. Rooms are cleaned daily, with towel replacement and complimentary water. Air condition might be annoying as per amount of sound it is producing - especially during a night, but I ... Read more
from Bath, United Kingdom
Submitted on 02-08-2016
One night or more ?? the staff at Harbour Plaza Metropolis make you feel so well come. Candy and her team are a delight on the 20th Floor. So accommodating and welcoming. I can??t rate them highly enough.
from Burt
Submitted on 03-08-2016
I spent 10 days here recently with both work and Leisure. The hotel was exceptional. The staff were great, professional and personable. We had a harbour view and the view was spectacular in the evening. I stayed in a Club Suite and it was fab. It was serviced daily with fresh towels, water and toiletries. It was extremely warm when I was there and the air-conditioning was a bonus especially coming back after a hard days work. It was both comfortable and spacious. We were in the Club Lo... Read more
from Mandurah
Submitted on 03-08-2016
On arrival from London we managed to book into the Harbour Plaza with the minimum of fuss. We opted for a club room. We found this to be worth the extra and enjoyed afternoon tea and evening cocktails. Breakfast was also available on our floor. Our room comprised of bedroom and sitting room overlooking the harbour and a huge building site. Hotel staff were efficient and friendly. The hotel is located away from the main tourist area in Kowloon but a shuttle bus runs every 20 minutes to a stop in ... Read more
from Bend, Oregon
Submitted on 05-08-2016
Staying at the Harbour Plaza is a little piece of home. The 20th floor Club lounge is always like visiting old friends. I sometimes stay a month at this hotel and this amazing group of ladies always take special care of me (well, of everyone up there)! It's always nice to have someone remember you like iced tea in the morning (thank you Jenny). I told Kitty I didn't want to write this as I don't want people to know what a gem this hotel is! Thank you all for making my time away from home so... Read more
from Melbourne, Australia
Submitted on 06-08-2016
My visit to this hotel was during a monsoon which meant I spent a lot of time indoors. In house amenities were fantastic and staff kept the hotel secure and hotel guests up to date with weather forecasts. Just a short walk from Kowloon train station with sizeable rooms and comfy beds.
from Hong Kong, China
Submitted on 11-08-2016
5 minutes' walk from either train station or HK Coliseum where major pop concerts will be staged. For the same reasons, many concert goers from Mainland may opt to stay here and the popularity sometimes will make the check-in process a bit slower than expected. Otherwise, the hotel is definitely friendly to business people with perfect access to eateries in the connecting shopping mall. If you fancy about shopping, the 10 minutes mini-bus ride to Tsim Sha Tsui will make your day. Above a... Read more
from The Hague, The Netherlands
Submitted on 11-08-2016
I booked a club superior queen with city view, for two nights. I naively thought "city view' would mean a view of Hong Kong Island, my 'view' was in drab and in fact of another hotel. The room was small, standard Hong Kong size and the room smelt a little damp. I would be interested to see some one of their themed rooms that come with a balcony. No welcome fruit platter as described and the in room tea and coffee where of a poor quality. No mini bar as described, just an empty fridge. I ... Read more
from
Submitted on 14-08-2016
I've been in and out from this hotel at least for the past 12 months. The hotel staffs, from Club lounge (20th floor), housekeeping, concierge to the staffs in the in-house Japanese restaurant, have been friendly and consistent. The Club's staffs never fail to give us a sense of welcoming. They are always attentive to your needs with a smile. Would like to make a little shout out to the amazing staffs in the Club, namely Carmen, Kitty, Jasmine and last but not least Candy. Keep up the good wor... Read more
from Penang Island, Malaysia
Submitted on 25-08-2016
This hotel has been my 2nd home since 15 months ago for my business trip.Checking in & out of the hotel has been a norm to me in weekly basis. Customer service is nothing to excellent and I would like to specifically commented on Level 20 lounge staffs who are always concern in our need, warm, helpful & friendliness of their services during our entire stayed.Hotel food outlets has been great and convenient for any quick bite if you are in rush especially if you on business trip. The room is nice... Read more
from
Submitted on 27-08-2016
I had had a really rough start to my trip from India. As the very famous 'Air india' lost my luggage. And we lost one day in transit because they messed us over at Delhi airport. PLEASE DONT TRAVEL AIR INDIA But reaching one day last was actually made up for when I reached the Harbour Palace. It was great. We were booked in Club rooms which was actually the biggest highlight of our trip to be honest. I highly suggest this, its a little more expensive but absolutely worth it. Tea and coffee is ... Read more
from Palmerston North, New Zealand
Submitted on 28-08-2016
Thanks to Kitty and the rest of the staff we dealt with. Great time great service. Staff polite and very helpful. Made use of the free bus from hotel to city several times!! The Harbour club on the 20th floor served good food with an excellent breakfast. Highly recommend the hotel.
from Dublin, Ireland
Submitted on 29-08-2016
One of the worst hotels I've stayed in for this price range. Poor service at the reception and buffet, we had to pay for Wifi and the room is tiny. I had a few days work to complete but there was nowhere comfortable to sit in the hotel, and the chair in our room needed to be replaced. There are so many other good hotels in HK at this price, it felt like a terrible waste of four nights.
from Treviso, Italy
Submitted on 05-09-2016
i had been almost in 20 different hotels in HK but in this hotel u can enjoy very well yr stay. Firstly I can suggest to you to upgrade to Lounge were staff is so gently and panorama is unbelievable because u can see all HK same as picture!!! Happy hour is Super and u can enjoy with a glass of wine the sunset !!!So romantic IN HK no many hotels have big garden in 20 floor were u can hv bkfast!!!!!!!!!!! Swimming pool is the best in HK for size,position and so clean,u can do Jacuzzi watching ... Read more
from Marlborough, Massachusetts
Submitted on 08-09-2016
Club level was excellent. The room was not huge but more than adequate and very comfy. Breakfast was served in the club every morning as were coffees etc and appetizers and drinks in the evening so you never went hungry or thirsty and this is all included! Service was excellent, we were treated like old friends and it was clear that many club guests were regulars. I had contacted the hotel well in advance to request early checkin and we were indeed able to check in around 10am for no extra charg... Read more
from
Submitted on 12-09-2016
We arrived late at night and were greeted by a friendly reception. The room is a perfect size, we don't like to overspend on rooms. There is a partial harbor view which is great. The pool is a good size and there is an adequate gym. The spa facilities are large but our first massages were awful. We complained and have been given another one for free so fingers crossed it is better. Location is everything and this hotel is ideal. It's a short walk to the Hung Hom MTR which takes you to TS... Read more
from portlouis, maurice
Submitted on 15-09-2016
Location is not the best but there is a shuttle which drops/picks you on Nathan road. Hotel is to a very good standard as well as the amenities. Rooms are very nice and clean. Hotel food is nice and good value for money as well. There is the buffet at night which is well worth it. The cakes in the cafe are to die for. Try to have a room with the view on the harbour. A must to watch hong kong lights at night.
from
Submitted on 16-09-2016
Deff place has good connectivity to metro, very nice options, even for vegetarians they have good option. Breakfast spread is also good, just vegetarian options were less. But major problem is rooms are very very small. This is not expected in 4 star hotel.
from
Submitted on 20-09-2016
This people here are very rude with indian people i don't know why but that's true, even on reception desk the staff is not friendly they show you attitude and laugh when they see indian. And that is shamefully Daily serve the same breakfast... Is this really a 4 star hotel or local indian dhaba
from Kuala Lumpur, Malaysia
Submitted on 26-09-2016
A very good hotel but like others have said, the location is not so good but a taxi costs around HK$25 to Nathan Road so no big deal really. The rooms are small, but aren't they all in HKG hotels? The food is very good and the staff are polite. Emailing the office from the roof-top pool is the ideal way in which to maximise a business trip! Would stay again.
from Hamburg, Germany
Submitted on 26-09-2016
A very good hotel, but the best are the employees, friendly , politely and helpfully. The 20/F Lounge is one of the greatest place in Hongkong. Good food , nice rooms and a barkeeper who remember what your favorite drink is , even after two weeks. Thank you !!!
from Melbourne, Australia
Submitted on 30-09-2016
Stayed here with a school tour group and as a couple, have done so 3 times now. Always provide good rooms and an upgrade for the tour leader. Breakfast is extensive and of high quality. Machine coffee is excellent. Our flight was not due to leave until late at night; hotel offered rooms to stay in to refresh our selves before we left at no extra charge. MAGNIFICANT. Sure it is a little out of the way, but this is refelcted in the room prices. Walk to sub way and supermarket. The one down sid... Read more
from edinburgh
Submitted on 02-10-2016
The 'club' room is where it is at. The staff are incredibly friendly and remembered me from last year Pure dead brilliant. Great view of the nightly light show and wonderful view of the National Day fireworks. Rooms are not large by western standards, but are clean and have enough sockets to charge my phone and computer. The TV has BBC News- what more do I really need? The rooms service meals are very good as well and better than quite a few of the local restaurants. I especially liked the Laks... Read more
from Shanghai, China
Submitted on 07-10-2016
Long queue at Front Desk and long checkin procedure. Went to my reserved standard room which was really very basic- 3 star style- it was clean, but small, sterile, no amenities or bath. Returned to the Front Desk and enquired about other options to consider. Chose the upgraded room with Executive Floor benefits- it's like staying in a completely different hotel... Reaches 4 star, but finally get something for the crazy prices you are forced to pay over the Mainlands October public holiday peri... Read more
from Portland, Oregon
Submitted on 15-10-2016
Another fine stay at the HPME. I've read some reviews on this hotel as I stay here quite a bit and note a few reviewers talk about whether or not the Club Floor upgrade is worth it. I can assure you that it is regardless of your reason for travel. Great breakfasts, very attentive staff and good food. Even better is the happy hour with plenty of food and plenty of tasty beverages, both alcoholic and non, available. Indoor seating with a beautiful view and a nice outdoor area. The cleaning ... Read more
from
Submitted on 18-10-2016
...surely a bit pricy, but great service in the lounge and fantastic staff that went out og their way to help. Clean and tidy, and ok training facilities. Definitely coming back next time I'm in Hongkong.
from Hong Kong, China
Submitted on 18-10-2016
I arrived at the hotel at approx 7PM on the 18th October 2106 Upon arrival with my three fellow travelers I was informed that although I had confirmed my cancellation prior to my arrival (I accidentally booked three rooms instead of 1 room for three people) they were totally unwilling to accept ANY cancellation as it was "hotel policy" Although I corrected my mistake within 10 minutes of booking the reservation (from Booking.com) online and subsequently canceled the two extra rooms, the hotel ... Read more
from Paris, France
Submitted on 19-10-2016
Most advertising of the hotel is related to the harbour and view. As a matter of fact, what is called harbour view is view over highway and somehow behind is the harbour. Another option is a view on a parking lot. The rooms are very small and even the suites are composed of a very small room and a small and tasteless salon. Cleanness OK but not more and quite poor service.
from Melbourne, Australia
Submitted on 19-10-2016
Stayed at the Harbour Plaza for 6 nights. Was really happy with the size of the room as I had expected them to be small. Free shuttle bus every 20 minutes into town and back (only a 15 minute walk) My only complaint was that we couldn't book our stay with breakfast included. You could pay extra upon arrival but it was about $40 AUD EACH to have breakfast. Also found the prices of drinks (beer and wine) outrageously over priced.
from
Submitted on 21-10-2016
Always offer great service quality, very friendly and well taken care. Nice view and very comfortable! Nice food bar and choices of drinks. Clean and convenient as one stop service. Booking in advance is recommended.
from Leyland, United Kingdom
Submitted on 22-10-2016
We stayed at the hotel for 4 nights at the beginning of a 14 night holiday. We had a welcome gift from our tour operators (premier holidays) waiting at reception. We were given a welcome drink and asked if we wanted to upgrade. The cost was around £50 per night which included breakfast but due to a bit of a miscalculation on our part we thought it to be more expensive and as it was the beginning of the holiday we were a bit reluctant to overspend as soon as we arrived. We requested high floor t... Read more
from New Orleans, Louisiana
Submitted on 26-10-2016
We just got back from a 5 city tour of China and we stayed 5 different 4 star hotels. The best of those 5 hotels 4-star hotels was the Habour Plaza Metropolis in Hong Kong. The staff was very professional, the rooms very clean and the (Promanade Restaurant) breakfast bar was just awesome. In addition, this hotel is located right next to the central train station and connected to one the best indoor shopping malls in the area. You really can't beat the price. John J
from Montebelluna, Italy
Submitted on 28-10-2016
I often need to travel to Dongguan and the position of this hotel is siply perfect. Just around 40 minutes away from the Airport (with the subway) and right in front of the Hung Hom train / subway station it is just the hotel to pick if you need to travel to China with the first train in the morning. It is also not far from the Kowloon promenade so you can easily enjoy some "fresh" air by taking a walk there. Two things that might be bothering: the don't accept Visa elctron and the air condition... Read more
from
Submitted on 28-10-2016
10/26/16 I normally don't review a place until I have finished my stay, flights, meal, etc... I just checked in about an hour and half ago and already feel the need to vent... I booked this hotel based on location (across the street from the Hung Hom Train Station) and the quality of stays at previous sister properties (Harbour Grand Hong Kong and Harbour Grand Kowloon in Whampoa). Both of those properties were outstanding. So far this has been a big step down... The young lady that checked m... Read more
from Rzeszow, Poland
Submitted on 29-10-2016
Room was all right but quite old and small. very good location near to subway I appreciated a lot location of the hotel - very close to the subway. From the hotel the shuttle bus was provided to Kowloon centre, it was really convinient because the frequency was very often. Breakfast very tasty and many choices. Swimming pool on 7 th floor (if I correctly remember) with wonderful views especially eveneings. Fully recommended!
from Birmingham, United Kingdom
Submitted on 01-11-2016
We have stayed at this hotel twice a year for 7 or 8 years now on business and the standard is consistently high. It is in a great position if you want to travel into China as its next to Hung Hom station and although a little way from the shops the free shuttle bus is excellent or its a pleasant 30 mins walk along the promenade to The Star Ferry. The rooms are not overly spacious but the housekeeping, porters and Harbour Club staff are all fantastic and we will continue to stay here as we have ... Read more
from
Submitted on 01-11-2016
Poor Services (Front Desk, Doorman, Lack of Managements) Poor Internet Services. Be sure you've received your services before you sign your bills. Specially wifi bills. be sure to ask for print out ip addresses for wifi otherwise, they will charge you for the whole stayed days
from
Submitted on 01-11-2016
Karmen, Kitty and Jasmine, are so professional and yet friendly, they make long business trips less arduous. Their knowledge of the local area and assistance in all aspects of ones stay really stand out as example of excellent service and hospitality. All of the team are an asset to the hotel and because of this I and my team will always make the Harbour Plaza Metropolis our first choice when staying in Kowloon.
from
Submitted on 01-11-2016
Excellent location,fantastic room and the food was great. We paid a few quid more for the Club Floor which paid off nicely ,as an Irishmen we took full advantage of the complementary food and drink between 6pm to 8pm daily while Candy and her team couldn't do enough for us.
from Hong Kong, China
Submitted on 04-11-2016
The amenities in the room are a bit old. However, the swimming pool, the jacuzzi and the sauna facilities are really great for you to relax. We also enjoyed the tea buffet there as you can enjoy the unlimited Haggen Daz icecream pies there
from
Submitted on 06-11-2016
Bitterly disappointed with this hotel. Returning to Hong Kong after my 1st visit, 16 years ago, I was so looking forward to showing my parents what a fantastic place Hong Kong is. We explained that my father has dementia & was struggling to walk long distances with his sticks. We were lent a wheelchair, at a deposit cost of $3000. The wheelchair veered to the left & the handle grip kept coming off. We had to return it the same day, there were no other wheelchairs in the hotel & no other altern... Read more
from
Submitted on 07-11-2016
Have only stayed in two hotels in Hong Kong in the 15 years travelling there. The 1st night was not in the Harbour Plaza, all the rest were. Good value and very helpful staff. Only hit the buffet if you are really really really hungry. Nice short walk to the nearby busy TST area. Ideal base for visiting Shenzhen also.
from
Submitted on 11-11-2016
Assume you walk in to the lobby at after 9pm and need some water which you don't find..you walk in to the restaurant where you are told that we don't give out water you need to buy it for 8$, that pisses the modest of person - Pathetic! Now the check-in, with 5 people behind the counter and 3 guests ahead of me, took me 40 minutes. I stayed twice within 7 days and the service was no different. The rooms were super small (guess that's Hong Kong) and grounds and other aspects like amenities are de... Read more
from Harwell, United Kingdom
Submitted on 12-11-2016
I stayed here for 6 nights so got to know the place pretty well. Even on the 19th floor traffic noise is still evident, something I imagine is difficult to dodge anywhere in HK. I only ate breakfast in the restaurant but that was good. Wide range of food and types, even the cappuccino was not too bad although the adjacent mall has a Pacific Coffee stall which is better. Access to the promenade is good and is best done by finding the Exit stairs just behind the fountain. Walk down 3 flights of st... Read more
from Raleigh, North Carolina
Submitted on 15-11-2016
I travel to mainland China for 1-3 weeks at a time on business. There is nothing better than getting off the train at Hunghom station and being able to walk directly to the hotel. I always stay on the harbor club floor as to even avoid the lines at check in. The girls at the desk there are OUTSTANDING ( call out to Kitty) and make check in easy quick and painless. Great views, great people and the best location, what else needs said?
from
Submitted on 16-11-2016
2nd time staying in the Harbour club floor now. View from the club lounge is magnificent and the staff there is just amazing. Good place to stay if you don't want to ruin yourself. I will definitely come back again.
from
Submitted on 16-11-2016
Kitty and the others in the club floor are totally worth the visit. Great service, best view, great breakfast and happy hour! Much recommended. Go there, enjoy the warm breeze on the veranda with a nice free daquiry or piña colada made by Jenny in the bar. My friend even say they have the best pina colada he ever tried.
from
Submitted on 16-11-2016
Have stayed here a couple of times and the club lounge floor really does the trick. Great breakfast at the lounge on the 20th floor with a fantastic view and super friendly staff. Adequate size of the rooms is enough when you have access to the lounge between 7am to 11pm. The close location to Hung Hom station also provides you with a good starting point for your exploration of the city.
from Christchurch, New Zealand
Submitted on 16-11-2016
This was a great place to stay. Modern comfortable room, great reception staff, spacious grounds and a free shuttle to Kowloon. The curtains were a little tired and a couple of patches on the paintwork but overall I was very happy with the standard of my room.
from Chagrin Falls, Ohio
Submitted on 18-11-2016
We stay here every time we travel for business. Rooms vary by size and what you are will to pay for. I Always take a suite. I find it a much more comfortable stay. The restaurants all service good food. I tend to eat a large breakfast as the buffet is large and then I can skip lunch.
from
Submitted on 22-11-2016
We stayed 3 nights at the Harbour Plaza Metropolis. We loved the Harbour Club Lounge on the 20th floor. It has a great view of the harbour and Kitty and the staff were very efficient and helpful. It was a great place to relax and the buffet breakfast and cocktail hour was excellent. I would recommend signing up to the Harbour Club. Overall we found the hotel to be very clean. It is in a good location being a short walk from Hung Hom station and the hotel has a free shuttle bus to the tourist a... Read more
from
Submitted on 23-11-2016
Great hotel with very good Staff especially harbour club staff! The location is excellent with good breakfast in the club. Room with good view, facing the harbour. Everyone should have a try when u come to Hong Kong.
from Liverpool, United Kingdom
Submitted on 25-11-2016
After another great stay at the Club Lounge at Harbour Plaza Metropolis Hung Hom A new member of staff Jasmine was very welcoming and so pleasant and helpful, Thanks to Jasmine, Candy, Kitty and a special mention to Jenny serving breakfast they made my stay more enjoyable than the last , looking forward to seeing you all again soon . Thanks for everything and your hospitality is the best.
from
Submitted on 27-11-2016
One of the best night of the year. Convenience location right at the hung hom station and fantastic night view of the Victoria Harbour. Special thanks to Jess and Millie. They made my day. Just love the room they arranged for us. We will definitely come back!
from Smithfield, North Carolina, United States
Submitted on 29-11-2016
This hotel has a business floor with a lounge that overlooks the harbor. It features daily breakfast and snacks & drinks in the evenings while enjoying the views of the beautiful Hong Kong harbor. The management and staff are excellent and their service is superb! My family has stayed here for years, and we wouldn't go anywhere else. It's our home away from home! We love it!!
from London, United Kingdom
Submitted on 29-11-2016
We stayed in the service apt on the 15 floor of hotel for around 6 weeks; picked this hotel due to its convenient location; and the relatively good review comments from previous customers. The hotel staff were generally very helpful, facilities were well above average, except for the internet broadband speed which was very slow! Their manager kindly offered the use of their business center which has a much better internet bandwidth after hearing my concerns! I therefore greatly appreciate... Read more
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