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Dorsett Tsuen Wan, Hong Kong

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Based on 185 reviews
Room & Rates

Superior Room

  • One Double Bed
  • One Twin Bed
This room overlooks the city. Complimentary wireless Internet access keeps you connected, and the LCD TV is offered for your entertainment. A minibar and a coffee/tea maker are supplied. You will have a shower, as well as a hair dryer. Air conditioning, rollaway/extra beds, and a safe are among the conveniences offered. This room is Non-Smoking.

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Dorsett Tsuen Wan, Hong Kong
659 Castle Peak Road<br/>Kwai Chung, kowloon, China

Based on 185 reviews
from sweden
Submitted on 16-05-2016
I have been staying in a quite off but very pleasant hotel in Hong Kong . Club floor is developing with good service from Mr Hody , really appreciated, nice gym, this is Hong Kong with a local feeling and touch , even with the location a little bit outside the centre the GM works wonders
from Kuala Lumpur, Malaysia
Submitted on 20-05-2016
Clean but room a bit smaller. Restaurant served halal meal as well & separate dining table (partition). Swimming pool outside. Quite nice but I cant enjoy because of cold weather in January. recommended for muslim customer.
from Belfast, United Kingdom
Submitted on 20-05-2016
My wife and I were very impressed with this hotel, We found the room, service, and friendship of the staff to be excellent.We had breakfast every morning and it was adequate, we always found something to eat and you could eat as much as you like. The room was adequate and had everything we needed. Very clean and it had all the amenities. I should mention it had a handy phone which I had never encountered before but it was excellent and we used every day for no cost. really good. We also had a me... Read more
from Singapore
Submitted on 21-05-2016
Stayed for 2 nights, choose this hotel because of promotion rate HKD444/night. You cannot get this quality hotel in Tsim Sha Tsui for this price. Friendly staff, clean & comfortable room. Only disadvantage is the location, quite way out to the city. You'll spend lot of time traveling on MTR/Buses. Overall i enjoyed my stay, and will still pick this hotel if the price is right.
from kul
Submitted on 22-05-2016
Very pleasant and cozy hotel to stay. Though a little farther to the town area and15mins walk to the nearest tai wo hau Mtr station. The hotel provides complimentary transfer to and fro MTR Tsuen Wan. The hotel provides free smartphone in each room and is so handy for us to use as hotspot when we travelling around and we saved on paying for a portable wifi. There is also complimentary wifi access in the room.
Submitted on 08-06-2016
A long overdue review, but better late than never. :) My mom, sister and I went to HK in November for a short trip to explore the city. Dorsett Tsuen Wan is truly the best choice with the best price as well. What makes this hotel more special than the others is that it's tucked away in a quiet district. After a day of exploring the exciting and busy streets of Hong Kong, Dorsett welcomes us in a comfortable and relaxing home away from home. The hotel is easily accessible through the metro, ... Read more
from San Francisco, California
Submitted on 11-06-2016
I booked a room through the TripAdvisor website and then I called the hotel to confirm the reservation. The reservation agent said that the rate that I got from their reservation system was only valid for Hong Kong residents. Since I am not a Hong Kong resident then they would not honor the price that they confirmed just a few minutes ago. The reservation agent was not willing to listen or to acknowledge the fact that they had already sent me a confirmation email with that price. I got the T... Read more
from London
Submitted on 22-06-2016
Pleasant stay and friendly staffs, shuttle bus to MTR station is convenience, room size is acceptable, food and drink is fine, pool on 3 floor is a great facilities in such scale hotel in Hong Kong, will be back!
Submitted on 25-06-2016
The Dorsett Tsuen Wan is a great hotel, but with a less good location. It's 700 meters from the nearest tube Tau Wo Hau. Warm to walk the distance, but you pass two petrol station on the way that's nice to shop in if u are late home. Buy a octopus card to enjoy the public transport. Works very well. The hotel provides a free shuttle us from and to the hotel to the end station at Tsuen Wan. But closes early at 2130. The rooms are well fitted, but I miss a iron in the room. All hotels in this ... Read more
from Bondi, Australia
Submitted on 26-06-2016
The hotel is a not close to the touristy places, but is clean, affordable, and easy access by train - (10 minute walk away). Room was small, and so was the bathroom. Chinese Restaurant is next door with wonderful food although they have an english menu and a chinese menu. The chinese menu options are not offered on the English Menu - and for this reason only, I would look elsewhere for dinner.
Submitted on 26-06-2016
We stayed in the superior room for 10 days and were extremely pleased with the service and the hotel itself. The staff were extremely attentive and friendly. During our stay, we were even invited to a evening with free wine where we able to pass on our positive feedback to the staff. We took advantage of many of the great facilities there including the swimming pool, the free shuttle bus to Tsuen Wan MTR station and were even able to borrow an umbrella during the rainy days. But most notably,... Read more
Submitted on 29-06-2016
SOTC booked this hotel for us. This is a business hotel in industrial area with no Indian restaurants or market near by. No bell boy service for luggage check in and check out. No drinking water facilities other then the check in day. Very bad breakfast. The staff was not Co-operative. Staff seemed to be rigid and arrogant. The AC was not working properly in two of our rooms. We had the worst ever experience of our life.
from Dublin, Ireland
Submitted on 10-07-2016
Very nice .This hotel has swimming pool facility and the pool is clean also. The laundry service charge is not expensive. 20 lbs clothes are 125hk dollsrs only. And also you can ask for a umbrella if raining this is free of charge.
from Singapore, Singapore
Submitted on 21-07-2016
Went there few months ago. Hotel and room is new and clean. Although room for 2 pax not big, but to us is very good enough. Family can choose bigger room. Got hotel shuttle to Tsuen Wan MTR station and Tsing Yi Airport Express Station.
from Singapore, Singapore
Submitted on 26-07-2016
Last year december, my family and I went on a trip to Hong Kong. When choosing the hotel, we chose this hotel. When we entered the hotel, the staffs, no matter those at the front desk or those standing at the front gate, is very friendly. However, one of the staff was spotted scolding the tourists. Overall, the rooms are very clean, the price is not expensive and the shuttle bus drivers are also very kind. This is a hotel which I strongly recommend to tourists who are finding hotels in Hong Kong... Read more
from New York
Submitted on 27-07-2016
Not out of way at all. This not so small Disney Hotel is the Bomb.Com Stay in Central and Kowloon Main if you desire but you will miss it. The Staff, The Food, The location is all that and then some. If i write anymore they may raise their prices so i shall stop and advise any all to stay here when in Hong Kong..
from hk
Submitted on 31-07-2016
Room is small,and no shopping mall nearby,only one chinese restaurant and one convenient store beside the hotel.Have free shuttle bus to MTR ,or you can walk to MTR in 10mins.It is clean n tidy,but the staff is not friendly when we tell her they forgot to refill the water.If the price is around hkd@$600, then it worth.
from Jakarta, Indonesia
Submitted on 09-08-2016
On the first day, from MTR station we missed the 17.05 shuttle bus, so we were waiting until 18.35. Shuttle bus was very helpful for brought us to the hotel. In this hotel we booked room with city view, but we got room with pool view. The room size was enough for 2 person and the bathroom was quite big.
from Busan, South Korea
Submitted on 13-08-2016
I think this hotel has unique design. The mangers in the lobby wear unique and beautiful designed uniforms. The lobby is small but there are 2 vending machines for cup noodle and snacks. You can use free shuttle bus to Tsuen wan MTR station every 30min. Also you can walk to MTR station within 10min. On the ground level, there is 7- eleven, but it it s too small, so you cannot find various snacks. But they have cigarets and beers. I stayed a family room for 5 persons, the design is very good an... Read more
Submitted on 17-08-2016
Family room was big enough. Great hotel. Very friendly staff! They have a shuttle bus that can take you to MTR stations and other stops. 711 is just around the corner. The only problem was the pillows, they kinda stink. Overall it was a great hotel! I will definitely go back :)
Submitted on 05-09-2016
This review is a little overdue as we stayed for 5 nights earlier in April 2016. We stopped by HKG after spending 10 nights in Thailand to catch-up with families and friends. We arrived late checked-in until closer to 10:30 pm as we had a late flight from BKK. We booked the family room as we were travelling with our 9 yrs old son and needed a little more space. As requested, they provided a room with 2 queen beds as not all family rooms are configured this way, so that was great. The family room... Read more
from Singapore, Singapore
Submitted on 06-09-2016
I booked a family room in 28aug, the room is big enough for me, husband and 2 daughters .The room is clean and we need an extra pillow and towel, staff gave to us within 15 mins. I asked the staff where can we go shopping, they suggested us to take the shuttle bus to Tsuen wan MTR station. it only takes 5 mins! Nearly every 30 mins will have one shuttle. Very convenience. Also, Dorsett provides a handy phone in the room for us to use. it can bring it outside and its free of charge. I can connec... Read more
Submitted on 10-09-2016
The room has a contemporary design. Wifi is great and it has a hotel mobile cp wherein guests may bring outside the hotel and the mobile service works well. Staffs and management are friendly and accommodating. Breakfast buffet has little option. It has 7-11 but it closes late night. Mtr is 10mins walk.
Submitted on 16-09-2016
I stayed in this hotel just for 1 night on my own as I was only passing through HK. I arrived early in the morning and asked for early check in which they provided without any problem even though they were full the night earlier. The staff are extremely helpful and friendly. It is only a 30 minute taxi ride from the International Airport. The location at first appears a bit daunting but once on their free shuttle service to the nearby MRT station it was not a problem. I got a discounted deal via... Read more
Submitted on 18-09-2016
me and my family visited HK 2015 and we stayed here in Dorsett for 3 days and 2 nights i really like their hotel room its quite small but contemporary which i love most and its also neat. the hotel staff were okay and its also near in the MTR and convenient store
Submitted on 24-09-2016
They took 400 dollars more when we arrived cause they said it's not a triple room that you booked, we have the document triple, anyway we gave them 400 USD then they said to the company that booked them we changed the deal to be with extra bed Don't go there, it's so expensive and they making use of the situation of Being tourist
from Dubai, United Arab Emirates
Submitted on 28-09-2016
The Hotel is a secret of the Orient. The jewel of Hong Kong.... Lets keep it that.. Don't tell your cousins from across the tracks. The cousin can stay in Tsim Tsu Tsui, Wan Chai or some other loud place on Kowloon Island. The Village people in suburbia Tseun Wan are the fricking best........ 3 Months.... I think i will live here...... The Staff. The ambience...And ask for Operations Mgr. Special Projects Spencer NG or the Boss Ms. Florence NG (General Manager).. Special People they ... Read more
from Seoul, South Korea
Submitted on 01-10-2016
Do not reserve the single room at this hotel, the room is very very very small. It would be better to ask for an upgrade and get a room with bath, which has a seperate living area and bedroom and is more spacious. The hotel seems pretty new, and staff is efficient. The biggest drawback is its location. There is nothing around the hotel.
from Sao Paulo, SP
Submitted on 03-10-2016
Hotel is good for the price, but not too close from the airport. I chose it to spend only one night during a long connection. Can't comment about the surroundings because I had no chance of knowing it better.
from Beijing, China
Submitted on 07-10-2016
During an overnight layover we chose this hotel based on its location and its price. We arrived into HKG late at night and our crazy taxi driver got us to the Dorsett in around 25 minutes. We had to rush downtown first thing in the morning for some business then rush back to check out for a 2pm flight. We did this due to not wanting to take our carry on luggage downtown, but on reflection we should have done, and got the airport express from Kowloon. From the hotel using public transport a t... Read more
from Malaysia
Submitted on 17-10-2016
There are free shuttle bus to take us to MTR station and the bus driver was very friendly and helpful. He even recommended us places of interest to visit & where to get nice food. Overall our stay was satisfactory. Free wifi is available too.
from Taichung, Taiwan
Submitted on 21-10-2016
I stayed at the hotel for 2 nights. We are 4 people and booked a family room. The room is big and nice. Although the hotel is not located in the downtown, but there's a shuttle bus to the train station. ALso, the room is accommodated with a handy phone, which is really convenient for us to travel around. You don't have to pay extra money to buy internet.
from Singapore, Singapore
Submitted on 28-10-2016
I booked this hotel for a last minute business trip to Hong Kong as it is walking distance to my meeting venue. This is a new and clean place, tucked away in this rather industrial area. As a lover of Hong Kong food, I am glad that there is a nice restaurant on the 2nd floor with daily offerings of dim sum and other lovely cantonese dishes. In fact, I do not need to travel out of the hotel to go for food when I want some Hong Kong delicacies. There are streams of local who are there from ear... Read more
from Singapore, Singapore
Submitted on 30-10-2016
Book this at the last minute for one night stay due to need to attend urgent assignment. Was a surprise as is walking distance to nearest MTR station. Hotel staff was so kind to offer an upgrade to suite for the night. Room has a smart phone that you can use but i didn' use as was there for 1 night. Room is wonderful clean. Wifi also included in all areas. Will certainly make this first choice next time. Getting back to hotel was also convenient via MTR and Airport express.
Submitted on 01-11-2016
Stayed for 2 Nights in a superior room with my wife and was expecting a queen size bed but were given twin bed I went to the reception and asked if we can have a room with queen size bed, they apologized as they were fully booked but will have the housekeeping put the beds together, so i went up to my surprise housekeeping is already there arranging the beds :) that was fast! Room has a nice size, view not much to see as we have a building view not garden view. 40 inch tv was nice. Wifi is good ... Read more
from Beijing
Submitted on 07-11-2016
Firstly I hit with three unforgettable incident. Firstly the location is near to some kind of wholesale street mainly Hardware vendors. Not easy to find. Secondly the room sound insulation is so bad you almost can hear the content of your neighbor talking. And worse in the middle of the night there is a fire alarm and myself and my partner almost want to rush down stair. The fire engineer came and a few loud noise and scary. Some of the room guest come out from room and we star at each other wit... Read more
Submitted on 11-11-2016
We stayed for 6 nights (broke up in 2 parts as we went to Disneyland hotel for couple of nights in between) in family room, the first 3 nights we had a higher floor and the room feel very roomy, but the 2nd part of the trip we had lower floor and felt the room much smaller. Overall is a good experience as quite hard to find a room his big in hong kong. Staffs are very friendly and helpful. This hotel only opened for few years but carpet and walls look quite worn, especially around he bathroom ar... Read more
from Nottingham, United Kingdom
Submitted on 12-11-2016
Nice hotel, very friendly and helpful staff, clean comfortable rooms, they did give me the wrong room although given 5 months notice but they corrected the next day. Regular free shuttle bus to the nearest Mtr station is good.
from Hong Kong, China
Submitted on 13-11-2016
Excellence Service at Dorsett TW, and special thank you Rita from Front desk for the room upgrade to Executive suite for my friend propose. The room is very nice with romantic decor, concierge staff also very helpful for the cake storage.
Submitted on 15-11-2016
Good point - Stay there for 7d6n. Bed very comfy. Room quite big & clean. Great location with many nice & tasty foods shop around which some operate till early morning. Have free shuttle bus return way every 30min to nearer two MRT station. Which very good for us to shopping around & wait for the shuttle bus to get back to hotel. Bad point - Before check in, have call to confirm that our room will entitle to have the free usage of cell phone from the hotel. But when check in there was no such p... Read more