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The Excelsior Hong Kong

Hong Kong, Hong Kong S.A.D., China (HKG)

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Based on 2216 reviews
Room & Rates
Deluxe harbour view

Deluxe harbour view

1 King Bed or 1 Queen Bed
366 sq feet (34 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 King Bed
280-sq-foot (26-sq-meter) room with city views

Executive Level - Light refreshments
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
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Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

2 Twin Beds
280-sq-foot (26-sq-meter) room with city views

Executive Level - Light refreshments
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
280-sq-foot (26-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details
Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

2 Twin Beds
280-sq-foot (26-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details
Superior Room, 1 King Bed, Harbor View

Superior Room, 1 King Bed, Harbor View

1 King Bed
323-sq-foot (30-sq-meter) room with partial sea views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details
Superior Room, 2 Single Beds, Harbor View

Superior Room, 2 Single Beds, Harbor View

2 Twin Beds
323-sq-foot (30-sq-meter) room with partial sea views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details
Deluxe Room, 1 King Bed, Harbor View

Deluxe Room, 1 King Bed, Harbor View

1 King Bed
366-sq-foot (34-sq-meter) room with sea views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details
Deluxe Room, 2 Single Beds, Harbor View

Deluxe Room, 2 Single Beds, Harbor View

2 Twin Beds
366-sq-foot (34-sq-meter) room with sea views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details

Executive Suite, 1 King Bed

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Executive superior room

Executive superior room

1 King Bed or 1 Queen Bed
280 sq feet (26 sq meters)

Executive Level - Breakfast and light refreshments
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room

1 Queen Bed or 2 Twin Beds
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Superior  side harbour view

Superior side harbour view

1 Queen Bed or 2 Twin Beds
323 sq feet (30 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, satellite channels, iPod dock
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
The Excelsior Hong Kong
281 Gloucester Road Causeway Bay, Hong Kong, China

Rooms
Make yourself at home in one of the 869 air-conditioned rooms featuring refrigerators and iPod docking stations. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Hong Kong? This hotel has 15000 square feet (1350 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

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Know Before You Go

  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HKD 248 for adults and HKD 168 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140 (one-way)
  • Valet parking fee: HKD 250 per night
  • Rollaway bed fee: HKD 400.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2216 reviews
from Jakarta, Indonesia
Submitted on 01-12-2017
Comfort, Reliable, location-wise, Value for money Recommend for business trip, family holiday, self-traveller or couples. Hotel is well-maintained, perfect location for Business and Leisure along with adequate service.
from Hong Kong
Submitted on 01-12-2017
The location was nice and near restaurants and shopping areas. We could shop then return to deposit our things. The internet however was really bad and I kept getting disconnected at both my phone and laptop. During the times it was connected it was very very slow. It was so bad that I had to subscribe to my telecom's roaming service. Service was good and rooms were clean. The rooms could use a little freshening up.
from Karachi
Submitted on 01-12-2017
Stayed at Excelsior for 3 nights. It is a good hotel, close to all commerce complexes and offices. Commuting via subway is no problem as Causeway Station is just 100 - 150 meters away from hotel.You can travel whole Hong kong and come back easily. Rooms are renovated and breakfast is really lavish and nice. It caters well to diverse ethnic tastes be it Japanese, Far East, Asian and European. Only thing you miss in hotel like Excelsior is swimming pool
from Singapore, Singapore
Submitted on 01-11-2017
Staff was friendly from arrival till departure. Cake and bottle of wine was prepared prior my arrival as it was my birthday. Our room was upgraded to a nice view. Room is immaculately clean and well maintained. The furnitures are a bit old but you can see that the housekeeping staff are excellent in doing their job. I have numerous requests but all of them were delivered swiftly. The only shortfall during my stay is the construction noise. We were informed that it will be stopped but it didn't. ... Read more
from
Submitted on 01-11-2017
Excellent hotel in the middle of causewaybay. Its clean & neat. The interior is a little old. Other than that is the aircon can be turn off. Even it is off the room temp still abt 20deg cause the central aircon cant be turn off. Other than that it is an excellent hotel
from Bracknell, United Kingdom
Submitted on 01-09-2017
Just spent yet another couple of weeks, in our most favourite hotel. If one has never been to Hong Kong, stay here, brilliant staff in this hotel, makes it what it is, a truely warm, comfortable, welcoming stay. In the most convenient area, with everything nearby, it is a great starting point for your holiday. We have stayed here many times, and each time is better. We love the Excelsior xx
from Regina, Canada
Submitted on 01-03-2017
What stands out is the service and hospitality provided to us by the staff at The Excelsior. The Excelsior is one notch above the excellent services provided by the North-American hotels of the same calibre. Little touches in housekeeping, concierge and front desk staff make the difference. Another great feature provided by the hotel, is the free use of "Handy " phones. Guests do not pay a dime for expensive roaming data. Unlimited data, 3G, and we used the Google's maps app to navigate our way... Read more
from Redditch, United Kingdom
Submitted on 12-01-2016
Wonderful view, excellent service and a really good breakfast. The staff were very, very eager to help. It was a very good experience of what efficiency looked like. We arrived to pleasant staff who spoke perfect English our stay of 5 days was only blighted by rain and the hotel even loaned us umbrellas.
from
Submitted on 11-30-2016
Famous and not the newest hotel but has very friendly and well trained staff throughout. Rooms are clean and comfortable. Sports bar is friendly but can get a little loud. Often filled with staff from airlines on overnight. The TOTT's restaurant offers amazing views of Hong Kong harbour and excellent food but not a cheap place to eat. Location is very central and a short walk to shops, restaurants, MTR station.
from Singapore, Singapore
Submitted on 11-28-2016
Very nice hotel. Quite big. Behind sogo and harbour facing. Room size is pretty big. Food area is everywhere as well as shopping. Breakfast is ok but can give a missed. Hong Kong has plenty of food around. Times aquare is about 8 minutes walk.
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