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Island Shangri-La

Hong Kong, Hong Kong S.A.D., China (HKG)

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Based on 1818 reviews
Room & Rates
Deluxe Harbour View Room King

Deluxe Harbour View Room King

1 King Bed
441-sq-foot (41-sq-meter) room with harbor views

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Peak View Room King

Deluxe Peak View Room King

1 King Bed
441-sq-foot (41-sq-meter) room with mountain views

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Harbour View Room Twin

Deluxe Harbour View Room Twin

2 Twin Beds
441-sq-foot (41-sq-meter) room with harbor views

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Peak View Room Twin

Deluxe Peak View Room Twin

2 Twin Beds
441-sq-foot (41-sq-meter) room with mountain views

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Horizon Harbour View Room Twin

Horizon Harbour View Room Twin

2 Twin Beds
473-sq-foot (44-sq-meter) room with harbor views

Club Level - Executive Lounge access, continental breakfast, Internet access in the lounge, and separate check-in location
Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Horizon Peak View Room Twin

Horizon Peak View Room Twin

2 Twin Beds
441-sq-foot (41-sq-meter) room with mountain views

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Peak View Room

Deluxe Peak View Room

1 King Bed or 2 Twin Beds
441 sq feet (41 sq meters)

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Horizon Peak View Room

Horizon Peak View Room

1 King Bed or 2 Twin Beds
441 sq feet (41 sq meters)

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Executive Suite King

Executive Suite King

1 King Bed
947-sq-foot (88-sq-meter) room with harbor views

Layout - Separate bedroom
Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

1 King Bed
883-sq-foot (82-sq-meter) room with mountain views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Harbour View Suite

Harbour View Suite

1 King Bed
947-sq-foot (88-sq-meter) room with harbor views

Layout - Bedroom, living room, and sitting area
Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Horizon Harbour View Room King

Horizon Harbour View Room King

1 King Bed
474-sq-foot (44-sq-meter) room with harbor views

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Horizon Peak View Room King

Horizon Peak View Room King

1 King Bed
441-sq-foot (41-sq-meter) room with mountain views

Entertainment - Free WiFi and wired Internet access, LCD TV, DVD player
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Island Shangri-La
Pacific Place, Supreme Court Road Central, Hong Kong, China

Rooms
Make yourself at home in one of the 565 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 8 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is available for a surcharge.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: HKD 1150 per vehicle (one way)
  • Valet parking fee: HKD 500 per day
  • Rollaway bed fee: HKD 660 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Local Calls
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1818 reviews
from
Submitted on 28-05-2016
Typically solid 5 star hotel experience. Good service. Large rooms with comfortable beds. Breakfast and lunch extensive Buffett and good quality food. Would stay again Nothing out of the ordinary but reliable and comfortable. Well positioned to access all that city has to offer.
from Kuala Lumpur
Submitted on 28-05-2016
I've stayed in this hotel over the years as and when meetings or conferences are held in Hong Kong. This is one of those hotels which have been in Hong Kong for many years and yet, they have maintained the luxury and standard of a good 5 star hotel - it is what you can expect from a good Shangrila hotel. Staff at the hotel are friendly professional and good. Rooms are spacious, luxurious and comfortable. And breakfast spread as always in any Shangrila around the world is fantastic ! The variety... Read more
from Cambridge, United Kingdom
Submitted on 28-05-2016
I have now stayed at the Island Shangri-La on numerous occasions, the last time just a week ago. The delightfully warm welcome, attention to detail and pure luxury make it my favourite hotel worldwide. Nothing is too much trouble and many of the staff are now firm friends. The food in Petrus restaurant is delicious and exquisitely presented and served. The Horizon Club affords wonderful views of the island and Kowloon from the 56th floor. The in-house gym has every kind of machine, kind and... Read more
from Sydney, Australia
Submitted on 28-05-2016
We arrived December 26th and I love how Hong Kong totally embraces the Christmas spirit! Island Shangri-La had a stunning Christmas tree and decorations. So warm and welcoming. Our room was ready and beautifully appointed. I love that they have L'occitaine products in the bathroom and a freshly cut orchid flower!! There was also a welcome pot of Chinese tea and fruit. That evening we had dinner at their restaurant 'Petrous' for my husband's birthday. With a beautiful view of Hong Kong we were ... Read more
from Bengaluru (Bangalore), India
Submitted on 29-05-2016
Was here on a two day business trip . Excellent hotel . Rooms were probably one of the best I have stayed. Staff is very hospitable and know good English . Location is close to Pacific mall and all areas are within easy distance . Wan chai is a ten min walk away
from Paris, France
Submitted on 31-05-2016
I keep not wanting to go back there and I keep enjoying my stays and appreciating the commendable efforts of all at the hotel to satisfy demanding (sounds better than obnoxious!) clients. They even remembered they promised me a free limo trip to the airport...five years later! Maybe next time I will choose to go there as opposed to reluctantly agreeing !
from hong kong
Submitted on 31-05-2016
Oh that life was always like this. The Island Shangri-La offers an oasis of calm and comfort in one of the world's truly busy cities. From the moment one arrives you are met with a warm smile, your luggage is whisked away and in a blink on an eye, one is efficiently checked-in so that you can relax, and settle into beautiful rooms that are amongst the largest and comfy that HK has to offer. The Room - you will find everything you need, could possibly want, and more - including teddy bears. You w... Read more
from brussels
Submitted on 01-06-2016
Visited a collegue staying at the hotel and was nicely surprised . Modern stylish place and superb rooms . Had a great dinner at petrus restaurant. A lot of great hotels in the area but this is certainly one of them.
from sydney
Submitted on 03-06-2016
I have been staying here for the better part of a week each year for close to 10 years now. It stands out as the very best hotel that I stay at on my business trips to various far flung parts of the world. Interior fit out and decor starting to date but the 12/10 service still gets it a 5 star plus rating. Plus it's great location.
from Farnham UK
Submitted on 08-06-2016
Every member of staff was super helpful. Room was what you would expect - comfortable, quiet and spacious. Lobster bar was a great place for after work drinks.Breakfast buffet is amazing - almost too much to choose from but pricey (£36 pp) and we really couldn't do that justice having a quick breakfast before work. Attention to detail? The elevator carpet has the day of the week weaved into it and they change it every morning!
from Guangzhou, China
Submitted on 28-06-2016
First time traveled to Hong Kong and arranged Island Shangri-La to us. The hotel is giving a nice scent full of the hotel lobby and feeling so comfy and nice service to us. I think I will choose to stay in a same hotel in next time when I come to visit Hong Kong!
from Metro Manila, Philippines
Submitted on 28-06-2016
Island Shangri-La, Hong Kong gave me a complete and great experience from arrival until departure. I came to Hong Kong to celebrate my Birthday, shop, tour and visit some friends around and it provided the best location for me since it was in Admiralty which was in the center of the city. The place is also convenient since there is a mall below the hotel and the MTR is accessible which is also in the mall. The hotel also offers a great food selection in Cafe Too for breakfast. What I really admi... Read more
from Mumbai (Bombay), India
Submitted on 28-06-2016
This was my 3 stay at this hotel. Stayed on the club floor in a room with a harbour view. The room is absolutely fabulous- spacious, quite- perfect. The club lounge is great, however noisy. If I plan to have business meeting or discussion here u could find it disturbing. The breakfast room is great with a stunning view, however, some of the staff seem to be in hurry to make sure u finish breakfast and b on your way. Spoil u for choice. Great location.
from
Submitted on 29-06-2016
Good location; Nice guest rooms, function rooms & restaurants; Helpful and efficient staffs from front desk team, banquet team, restaurant team to hotel sales. Island Shangri-la will be my first option of next stay definitely. See you next time, my dear Island Shangri-la.
from
Submitted on 29-06-2016
Hong Kong is full of competition, and when it comes to hotels, five-star or luxury boutiques pop up like mushrooms every year. Every time I visit Hong Kong, there is always something new on offer. But to me, Shangri-La never changes. No surprises here, as in every other Shangri-La. I love Ye Shanghai (the hotel restaurant on the first floor of Pacific Place, one of the largest malls). The restaurant consistently delivers high quality Shanghai cuisine. Decadence of top class.
from Hong Kong
Submitted on 01-07-2016
Island Shangri La HK - the very first hotel I stayed at in HK on relocating from London many moons ago. This last visit was paid for by points - amassed from my previous stay at its sister hotel in Paris. The hotel remains one of the best in HK although perhaps overtaken a little by newer additions to HK's hotel scene. The rooms are still very well maintained - although the dark wood decor makes it ever so slightly worn for me. The service is still good but again I noticed it a little forced... Read more
from Hong Kong, China
Submitted on 03-07-2016
I'm here only to review the Harbour View Suite at Island Shangri-La this time, as I have a general review of the hotel in Feb 2016 already for those who are interested. So my parents decided to visit Hong Kong for an eating/shopping excursion and wish to stay at their favorite hotel. Upon check in we got a nice surprise, an upgrade coupon for 3 nights for (drum rolls please), a Harbour View Suite to be use either in this trip or future. We chose this trip since that's how long our booking w... Read more
from Hong Kong, China
Submitted on 03-07-2016
We planned our wedding about one and half year ago. The first step was of course to confirm the date and venue. We have visited many hotels and clubs to find the right venue for our wedding. In the end, we decided Island Shangri-la the Atrium and Library. Because of your friendly, honest and helpful staff, I believe I can trust you and give my most imported day to your hands. Finally it‚??s one day before my big day. I checked in room 5101, great set-up and great view. I was too busy and didn'... Read more
from
Submitted on 03-07-2016
From the moment you arrive at HKG airport and get picked up by the Island Shangri-La's S-Class Mercedes Benz limos with Wi-Fi (cost approx. HK$1100) to the point of your departure, this hotel has everything you can expect. Check out the fabulous pool. The restaurant downstairs are excellent. And service is phenomenal without going over the top. The breakfast every morning is to die for: mix of European, Japanese, Chinese, and Indian dishes - and anything you desire will be cooked for you.
from London, United Kingdom
Submitted on 09-07-2016
We had a fabulous stay at Island Shangri-la Hong Kong. It's our home away from home. Spectacular Harbour view room and extremely friendly service. Breakfast at cafe too has the best choices ever. Afternoon tea at the lobby lounge is relaxing while watching the world go by. The horizon lounge is wonderful. Lunch and dinner at the Summer Palace also of high standard though some staff can do with extra training. In all, our home away from home!
from Pasig, Philippines
Submitted on 10-07-2016
We stayed there for four nights and everything was fantastic. From the staff to the amenities, it was truly an excellent experience and we are sure to come back. Currently there is construction happening in front of the hotel for an MTR station, or an exit. This might make our trips even shorter as we had to pass through Pacific Place to get to the MTR station.
from Muscat Governorate, Oman
Submitted on 11-07-2016
Excellent service. Staff. Location. Very good location with attentive staff and fast response time. Rooms were clean. Gym was good with nice service. Tickets for ocean park or disney land were avilable at reception so plus point for not waitin in the queue at ticket offices.
from
Submitted on 11-07-2016
It has been awhile since we last visited this hotel. But like they say, there's no place like home. I consider Island Shangri-la my home away from home. It's a cliche but it's true. There's nothing like the warmth hospitality that you get from your hotel chains. My choice of place even for my staycations has always been Shangri-la. This short break was perfect: from the welcome goodies, the welcoming ambience of the hotel. It's truly like I felt I was home. The beds - so soft and welcoming. The... Read more
from Peterborough, United Kingdom
Submitted on 12-07-2016
Stayed here for 2 nights in June... One of the best Shangri-La's I've stayed in. A very classy but traditional hotel in a great location at Pacific Place. The hotel is attached the mall so shopping is very convenient without having to go into the 30 degree heat. Rooms were bigger than i expected, i did go for the harbour view and was not disappointed. The room amenities are fantastic and i would recommend this hotel to couples, businessman & solo travellers.
from
Submitted on 12-07-2016
Spent Christmas and new year here. Fantastic staff. Spotlessly clean. food and entertainment was amazing. Best New Year's Eve we've ever had, the lobster bar staff with singer Rachael Pollard and the band. All worked very hard to make sure we had the best time. Check it out!
from Brussels
Submitted on 16-07-2016
Location: in the financial part of the town, on a hill. A car is needed (not much to do at walking distance). Rooms: rather large, well equipped, with an excellent bed and a very nice view over the harbor. Wifi: free and very fast. Staff: friendly and very efficient Breakfast: tasty and of good quality All in all, a very pleasant place for a business stop in Hong Kong.
from Metro Manila, Philippines
Submitted on 17-07-2016
Whether for Business or Pleasure, Island Shangri-La has proven to be the hotel of choice! We especially love the Club Lounge which is like no other!!! On the 52nd floor you will find what we call "The Garden in the Sky" overlooking the vast harbor. Everytime I bring our friends or clients, they are simply astounded!!! To top it all, the food is excellent and service by the Horizon Lounge staff is most impressive. Furthermore, starting your day with breakfast at Petrus truly makes you feel l... Read more
from
Submitted on 19-07-2016
stayed five nights for my honeymoon back in Nov. 2011. it was one of the best hotel i ever visited from the greeting at the hotel to the room check in and room service and check out. got a HORIZON CLUB HARBOUR VIEW ROOM amazing view and services. loved the hotel close to the mall. i requested a car to drop me to the airport but for some reson the car i requested was not there and i didnt mind that they will give me a nother car. than the horizon club manager asked me if i needed somthing else to... Read more
from London, United Kingdom
Submitted on 20-07-2016
Stayed for 4 nights - great room - spacious and clean, great service throughout the stay, swimming pool is superb, Lobster grill is not bad (food choices were not great though).... All in all a highly recommended hotel if in Hong Kong on business ..
from Quezon City, Philippines
Submitted on 20-07-2016
Lots of Hotels mushrooming in all areas in Hong Kong but if you receive excellent services from the staff of Island Shangri-la Hotel you don't have to look for another! Don't miss their Thai Cuisine at Waterside Terraces, simply the best ! Enjoy their health club and pool, you will want to use it again and again ! Great appreciation felt for those who rendered their kind and excellent services to us. Two thumbs up to General Manager Franz Donhauser!
from Hong Kong, China
Submitted on 24-07-2016
The service provided from the moment we set foot in Shangri La Hotel was pleasant, friendly atmosphere, we chose to stay here for our 16th wedding anniversary as we find the staff here are like family & the little small touches like rose petals around the room, chocolates & red wine makes that extra special moment memorable & we treasure the memories!!
from
Submitted on 25-07-2016
Ive stayed at hotels all over the world and this was one of the best if not the best hotel ive stayed at. This Hotel is very classy and high class. The staff is absolutetly extroadinary. They are so kind and treat you like kings. Words cant describe how happy me and my father were staying here. The rooms are very nice and elegant. The breakfast buffet is one of the nicest displays I have ever seen and the food is excellent. I highly recommend this hotel to everyone.
from
Submitted on 25-07-2016
Enjoyed every minute there. The staff were exceptional. Always smiling and happy to help. The rooms were fantastic. I recommend the horizon Harbor view rooms. The view is breathtaking. The food was great. The buffet is amazing. Great location close to everything you may need.
from Concord, California
Submitted on 30-07-2016
Island Shangrila deserves every travelers consideration. The Hotel, environment,services and attentive staff makes you feel so much at home and comfortable. It may not be cheap but it's worth the money and you really get what you paid for. The location within a shopping complex makes everything so convenient that during our stay we hardly strayed away from the premises .
from
Submitted on 30-07-2016
Have stayed here three times. This time tried the swimming pool in the afternoon before going for my dinner. Nice weather, temperature and pool is well maintained. I have always stayed in their peak view rooms. Room is spacious and I enjoy their welcome tea and amenities. Staff are helpful and always smiling. Overall always can enjoy a nice experience with Shangri-La.
from Shanghai, China
Submitted on 02-08-2016
We had a great stay (not reviewed) at the Island Shangri-La years ago, and were happy to return. All of the Shangri-La virtues are here in abundance: attentive service, thoughtfully-designed rooms, and excellent food and beverage. This location has the added advantages of a prime location above the Pacific Place shopping complex, connected to an MTR (subway/metro) station and an easy walk to the heart of Central. Service: Shangri-La service really stands out. On our other visit, for exampl... Read more
from Kuala Lumpur, Malaysia
Submitted on 04-08-2016
Went there for one night stay, this is my first time in a hotel that is above 50th floors high, and the view is amazing. Once after check in they served us hot tea that direct send it to our room, so refreshing.
from San Francisco, California
Submitted on 05-08-2016
Every year our family has a family reunion in Hong Kong and every year we keep choosing to stay in Island Shangri-La for their exceptional customer service, professional staff, gorgeous rooms, superb food, and convenient location. We've probably stayed in Island Shangri-La for around 7 years now. Yes, they are that good!!! Before that, we have stayed in other hotels, but nothing compares to Island Shang! I remember one time my sister's ring fell in the sink while she was washing her hands an... Read more
from New Rochelle, New York
Submitted on 08-08-2016
This was our first trip to Hong Kong and we are glad we selected the Island Shangri la. The hotel is centrally located and is an easy cab ride to most places. Hong Kong park is also just across the street and affords a green oasis in a short walk. The Teaware museum is also there. Our room was on the 50th floor and had a wonderful skyline view. Breakfast was included in our package and has every possibility one might ask for.
from Greater London, United Kingdom
Submitted on 12-08-2016
Excellent in all respects - staff, room, food. Gym, pool, location. Facilities in room very good, All staff, without exception, seemed to take great pride in their hotel. Actual hotel building very impressive and imposing.
from Fairlight, Australia
Submitted on 12-08-2016
I travel a lot/ for pleasure and for business all around the world. Seldom you check into a hotel this classy, what a service! Guest relationships officer Peggy is worth a special mention: it is hard/impossible to make you feel more welcome to any place then she did, from check in to check out. Can recommend this hotel to anybody, business or pleasure. Thanks so much for making this an unforgettable experience, after many travels to Hong Kong I finally found a "home" there, I will be back
from Paris, France
Submitted on 12-08-2016
Another good experience, 2 hours after arriving from Guillin, we where seconded on the 52 second floor, fast train trip, ( don't forget to buy the octuples card , discount over 65 ) To central , hop on the 1H bus and the first stop you're there. Fast friendly luggage and concierge service. We decide to upgrade to the horizon level because of our late departure at the end. 4 pm check out and if you spend a lot of time relaxing then there is the lounge with drinks. For people on business there is... Read more
from
Submitted on 15-08-2016
Good sized room. Hotel is connected to Pacific Place where you can buy stuffs from supermarkets and do some shopping. Hotel is also connected to Hong Kong Park which is great for relaxation. Bed was comfy. You even have a small TV to watch in the bathroom while chilling in the hot tub. Hotel dining choice of Chinese food downstairs is great. They are building a metro station at the time of writing so it would be more convenient in the future to access the hotel, although taking taxis in Hong Kon... Read more
from London
Submitted on 15-08-2016
We liked it a lot. We've stayed in a lot of hotels on HK Island, and we'd definitely return to this one. The room is comfortable though a little dated in some ways and a bit short of storage for two lots of luggage. The staff were without exception friendly and very helpful - a very pleasant stay for us was their obvious priority. We liked the pool and waterside terrace, although the food and drink available there was a bit limited - you seem to be able to get a wider range if you ask for it... Read more
from
Submitted on 15-08-2016
The hotel is the center of the island. Very accessible and too good to stay. I feel like home here. The room is so clean, very calm and quiet. and they breakfast is awesome. Thumbs up on their services.
from Memphis, Tennessee
Submitted on 27-08-2016
Everything about the location was wonderful. I chose to be met at Hong Kong International and driven to the hotel and since I stayed on the club level, I was escorted directly to my room for personalized check in. Everyone was very helpful. Everyone was very honest about recommendations for food, sites to see, etc.
from Singapore
Submitted on 28-08-2016
Another classic service by Shang where the staff would greet you when you arrive and bring you to the counter for check-in and even escorted you all the way to the lifts. Perfect location which is just above Pacific Place Mall and Admiralty MTR station. Room starts from Level 39 onwards and there's spectacular views (mine's facing the Peak). Room size was big and bed was really comfortable. The only thing missing is the shower area which I prefer it to be separated with the bath tub. Brea... Read more
from New York City, New York
Submitted on 03-09-2016
Great hotel for a business stay. Comfortable rooms and the attention to detail and service by staff members is outstanding. Do yourself a favor and if you're in HK stay here. They really make you feel like you're "part of the family".
from hemel
Submitted on 05-09-2016
Quite simply the best hotel i have been in Let me state i didn't even stay here I just visited it every day i was in Hong Kong The cocktails were from heaven The food just mouthwatering The service impeccable I so wish to stay here in the future
from
Submitted on 08-09-2016
As ever the shangri la was comfortable, competent and relaxing. From the start to finish of my stay, it was a pleasant experience. HK is always an enjoyable trip. I look forward to my next stop early in 20-7
from
Submitted on 09-09-2016
This review is for August 2015. We stayed at island shangri-la for 2 nights. Room was spacious, new and clean. Loved the view and amenities from the room. This hotel offers excellent food! Our room service was very satisfying. The best part of this hotel is the service. All the staffs are well trained, professional and friendly. We stayed at Kowloon Shangri-la as well but I preferred the style of island's. Would definitely stay at island Shangri-la again on my next trip to HK!
from Guangzou
Submitted on 11-09-2016
Best hotel on Hong Kong island by far. Starting from the arrival experience ( greeting on driveway, checkin ...) The staff there is extremely welcoming , smiling and accommodating, no hassle there. The room we side was very spacious with a beautiful view on the harbour If you can , stay at the Horizon club floor. The food is delicious, service is very friendly and the view just spectacular ! Will Try the lobster bar on our next trip for sure ! Great luxury experience in Hong Kong !
from Castle Rock, Colorado
Submitted on 12-09-2016
Customer service is top notch. The staff has the gift of treating you better than family. Polite, friendly, attentive, and will do whatever they can to help you and make your trip the best one ever. There is an absolutely majestic and beautiful stair case in lobby. If you can stay in a Harbor View Room, I strongly recommend it! I didn't want to leave the room as the view and the room, were both beautiful! Short walk to the MTR from the hotel, which made for ease of getting around town. We c... Read more
from Sydney, Australia
Submitted on 17-09-2016
It's rare to find an oasis of calm in a city like Hong Kong. With exceptional service & attentive staff the club floor overlooking the Harbour makes the Island Shang a real Gri La. The canapé service is wonderful as is the orchid garden. The rooms are an older style but the way the staff treat you takes one back to a gentler world. No USA hotel chain comes close. I love this hotel because it is real hotel not just a room. Both peak & Harbour rooms are wonderful views.
from Vancouver, Canada
Submitted on 17-09-2016
Excellent staff with a careful attention to detail; all the way from the check-in process (fabulous!), to tea sent to room on arrival to very incredible attention from bellmen, to the staff at the pool and gym. All incredible! I was here for 4 nights. I didn't eat breakfast at the hotel as I had breakfast meetings scheduled each morning (although I took a peek at the buffet, looks AMAZING!). I rate it 4 instead of 5 because the hotel looks dated and could use a touch of modernity.
from Singapore, Singapore
Submitted on 17-09-2016
Checked in today, Staying here on the 48flr for the next few days. the service staffs here are well trained, very service oriented, polite and attentive to your requests. Reception folks make you feel welcome and really tries their best to meet your needs. We requested for an Earlier check in time. We Didn't like the room - as it was a connecting room, and requested for another room. Room was ready within 1.5hr hour, was still earlier than then the usual check in time. You can tell that the fr... Read more
from Belgium
Submitted on 18-09-2016
This hotel was booked for us by our host. I was already wondering before arrival why the hotel doesn't show pictures of the bathrooms. I found out that because it's "old style". A shower in the bathtub with a shower curtain is not done for a 5 star hotel of this price catagory. Besides that, there is a musty smell in the room. The service is fine but everything else needs an upgrade. We are considering changing hotels...
from
Submitted on 18-09-2016
Stayed at the Shangri-la for a recent business meeting...the facilities were lovely and the staff was wonderful. From the moment I arrived at the airport, I felt welcomed by the hotel staff. Everyone was attentive without being overbearing.
from makati
Submitted on 20-09-2016
best place to be. u are connected to pacific place (mall) that is connected to the mrt station. u are a near the best places to eat and a ride away from airport express. whatelse do u need? :-) after a long day of shopping and exploring, you come back home (shangrila) and u are greeted with the warmest smiles, you go to your room, all made up with the night turnover, and you melt away with peace knowing that you are safe and sound
from Danville, California
Submitted on 21-09-2016
Stayed over night while transiting from Bali on the way home to the US. A super beautiful property n HK central and near the Victoria Peak tram. Luxury and comfortable rooms, a nice gym and set of restaurants. All good, but the customer service is fabulous from being met exiting immigration at the airport right through to a simple in room check in process. Sophie Perkins did a great job greeting us upon arrival and sending us off for our flight home the next evening - thanks Sophie. Only regre... Read more
from
Submitted on 22-09-2016
Stayed at the Shangri la for a short evening. The rooms are impeccable. Good sized and well furnished. Beds were so soft. Had some of the best sleep I've ever had in a hotel. The view of the harbour in the ring
from Pretoria, South Africa
Submitted on 22-09-2016
Grand old style hotel with spacious and comfortable rooms. Would have preferred a separate shower. Reception staff attentive and courteous. The buffet style breakfasts offers an unbelievable variety of dishes, of the best I have seen. Quality of food and service in the restaurant above average. Conveniently close to amenities, directly linked to an upmarket shopping centre and direct access to the Metro network. A hotel I can recommend.
from Reading, United Kingdom
Submitted on 23-09-2016
We stayed at the Shangdi-La for three nights in our short stay in Hong Kong. It is an excellent city location and is easily walkable through the Park to the tram from where you can either get the Big Red Bus to do the sightseeing tour or to go up the Peak. The staff from welcoming us at the airport, to check in in the room to greeting us by name every time we came or left the hotel were marvellous. The rooms are big and airy with a nice view over the water. The breakfast was varied. There i... Read more
from Hong Kong, China
Submitted on 24-09-2016
I haven't stayed in this hotel but have tried all the restaurants here and they are all fabulous. I highly recommend the Japanese restaurant. The fish there is so fresh and everything was perfect the last time I visited. I also recommend taking coffee at the pastry shop. They have a hug selection of wonderful cakes and other hot dishes on offer. Everything is delicious and the staff are very kind and helpful.
from Dubai, United Arab Emirates
Submitted on 25-09-2016
A wonderful hotel to stay with great view of the harbor. Lovely big windows facing the sea and has very spacious rooms with inter-connecting rooms to stay with kids. Fantastic breakfast with a good variety of choice.
from Hong Kong, China
Submitted on 27-09-2016
The health club and pool are the best in this area! It was a joy to see all those fit and beautiful people in the gym working out hard, clearly they are not there to chitty-chat! The pool staff are great, very professional, no staring at the pretty ladies in bikini behind their sun glasses. The food is delicious, too.
from Hong Kong, China
Submitted on 28-09-2016
This is one of my favourite hotels because it's glam and glitzy and not over-the-top. Every restaurant is superb as I have tried every single one but the best is their pool and their health club. There are quite a lot of fit, good-looking people doing some serious work-out last time I visited. The pool is gorgeous. The food there is great, too. I had fries once and they were the best! I hope to order some again soon!
from
Submitted on 30-09-2016
Great hotel right in the middle of everything. We have an excellent time shopping in the Pacific Place mall, which is connected to the hotel. Also learned the walkways and how to get to the expat area and toured the bar scene on a Wednesday night - excellent! I would highly recommend the hotel as the service and amenities where first class and the price was great!
from Toronto, Canada
Submitted on 05-10-2016
There is so much more to this hotel than its high quality facilities and amenities; it's the service that truly sets it apart. From the moment my taxi pulled in, I was met at the door by a doorman, a bellhop for my luggage, and a receptionist who walked me in for check in. I was highly impressed by the professionalism and knowledge displayed by the front staff at all times. The rooms are traditionally decorated which isn't usually my style but they fit the Shangri-La brand. Views are spectacula... Read more
from Kuala Lumpur, Malaysia
Submitted on 06-10-2016
Can't ask for anything more from this hotel. Staff and service were top notch. I encountered a problem connecting to the wifi from my personal computer. I went to the Business Center and was pleasantly greeted by the receptionist there. When she could not help me, she promptly called her colleague (Wilson). Wilson came to the business centre within 10 mins and discussed my problem. He was very patient and knowledgeable and got my problem resolved. Concierge was most helpful in recommending and ... Read more
from Dubaistaymonth=1
Submitted on 07-10-2016
I have stayed at the Shnagri La on many occasions and its is always a fantastic place to stay. The staff are top class and the whole environment is 5 star. Its very conveniently located to Pacific Place which is a great shopping mall and also close to all the business districts.
from San Jose, Costa Rica
Submitted on 07-10-2016
Fantastic location and easy access to Adminralty MTR station which makes getting around Hong Kong very easy. Staff were courteous, but I found level of courtesy and helpfulness depended on role and seniority. Bell boys and cleaning staff were extraordinarily helpful more so than, for example, staff at reception. The rooms are beautiful and spacious (by Hong Kong standards if not by Middle East standards). Finally, Petrus was outstanding, great food and service and worthy of the occasion that my ... Read more
from Sydney, Australia
Submitted on 07-10-2016
In September, our family stayed in two deluxe harbour view connecting rooms. The decor and fittings in the rooms are old wordily but lovely and the view is fantastic. The hotel has a great feel about it, luxurious yet not stuffy. It is also conveniently located, with a shopping mall below and then the MTR below that. Another benefit was being able to use the health club facilities on our last day to shower and change before catching an evening flight. I still prefer the Kowloon Shagri-La as it h... Read more
from Hong Kong
Submitted on 12-10-2016
Back for our second stay in as many months with the family. Loved it as much as the first time. Of all my stays Ina Shangri-La's over the years I have to say this place is one of the best of them. I'm inclined not to tell you how good the horizon club lounge is on the basis that I don't want it to get too full - but I have to. It's fantastic. An oasis at cocktail hour that you will struggle to make plans to leave. We had the Executive Suite which is stunning. Very spacious and perfect for ... Read more
from Auckland, New Zealand
Submitted on 13-10-2016
Staff absolutely fantastic, they so friendly and helpful. Room was first class. A wide range of dining choices all excellent. Very close to public transport facilitates which made shopping and sightseeing very easy. Would definitely stay there again.
from London, United Kingdom
Submitted on 16-10-2016
I really really like this hotel, which is why I keep going back there. Everything is done well, from the excellent service, to the large (for HK) and beautifully appointed rooms, to the great location. It's a place that you look forward to returning at the end of the day. An excellent choice for Hong Kong that I am happy to strongly recommend.
from Cape Cod, Massachusetts
Submitted on 17-10-2016
Was here 20 years ago and it was the property I wanted to revisit. Very happy I did. Still the best for service, location, amenities. The grand lady of Hong Kong. Excellent dining. Superb pool and spa. Crawling with service wherever you go.
from Los Angeles, California
Submitted on 18-10-2016
I stayed at the Island Shangri-la Hong Kong for a work trip, and can't say enough about the hotel or the staff. The rooms were all spacious and incredibly comfortable. Great, large bathroom, with L'Occitane products - with additional amenities that covered anything I might have forgotten. The breakfast buffet was SO good, with multi-national food options for everyone. If you want to have your work event here, I HIGHLY recommend. Their Event and PR staff are thorough, extremely helpful and made ... Read more
from uk
Submitted on 19-10-2016
As most others have said this hotel is fantastic with good size rooms and very nice decor throughout, it's right by the MTR and shopping mall and a stones throw from the heart of central. The hotel also has restaurants inside and a large spacious lobby.
from Tokyo, Japan
Submitted on 19-10-2016
We had a very happy week at the hotel, being particularly impressed with the staff. The view of the Peak was memorable. The room was spacious and well-equipped with a decent-sized bath. It is not only a business hotel but good for a holiday.
from Adelaide Hills, Australia
Submitted on 20-10-2016
Excellent service and very nice room. It is a little expensive but as they say, "you get what you pay for". The staff here are a cut above the average and some of the best I have encountered staying at hotels around the world.
from Los Angeles
Submitted on 22-10-2016
Admiralty is my favorite area to stay in Hong Kong for its easy subway access via the PP mall and proximity to the Hong Kong Park for a leisure stroll. I have stayed at all the hotels in the area. While all 4 are very good choices with the Upper House being somewhat different that's frequented by a younger, hipped crowd, I particularly enjoyed my recent stay at the Island Shangri-La. Along with the 2 other large business hotels, the ISL is an older luxury establishment. Despite its age, the e... Read more
from Windsor, United Kingdom
Submitted on 23-10-2016
An amazing hotel because of its staff and despite its management's absence!!! The bar next to the surf and turf restaurant lacks management and the staff are run ragged trying to keep everyone served! We stayed for 4 nights and not a manager in sight when they were obviously understaffed! Despite me writing to the GM and pointing this gaping hole in customer service I'm still waiting for the courtesy of a reply! There are better and cheaper hotels in HK who have faultless service !
from Buckeye, AZ
Submitted on 24-10-2016
We just returned from seven nights at the ISL, staying in a harbour view room. Our package included airport transportation. A Shangri-La rep was waiting for us outside baggage claim, and walked us to our car. Before we knew it we were at the hotel. Tim took us to our room, checked us in there. He also walked us through the room's features. Seamless! The room is pretty large by Hong Kong standards, with a very comfortable bed. The large marble bathroom had a shower stall and a deep tub. We had ... Read more
from Incheon, South Korea
Submitted on 25-10-2016
The hotel has a quite historic feeling/ambiance with all the glamour that a Shangri-La can offer. Close to the beautiful Hong Kong Park, one can easily cross the park and get to Central, the heart of the city. Friendly staff, I was lucky to have met Bernadette Guevarra, who was not only extremely knowledgeable about the hotel surroundings, patiently explained me the times of services at the church, how to get there, and other options just in case I changed my mind, what a blessing for Island Sha... Read more
from Sydney
Submitted on 25-10-2016
This remains a fine hotel and we were pleased to visit again after some years. Service is of high standard and the staff understand courtesy and service and what it means to the traveler. We found them all most charming, friendly and helpful. While we wanted for nothing during our stay, it maybe worth noting that the time is coming when a major refurb is needed to put some pep back into the property. The right time for this maybe after the construction of adjacent MTR developments. Notwithstandi... Read more
from
Submitted on 27-10-2016
I arrived in Hong Kong with a typhoon warning. The Shangri-la staff was so very welcoming and helpful. I was greeted by Bernadette who explained all about the amenities that I would receive as well as explaining what the typhoon warning system means. The room was very large, I had harbor views that were spectacular. Breakfast at Cafe too was an extensive selection. Petrus Restaurant on the top floor was wonderful. The hotel is very elegant but could use an updating.
from new york city
Submitted on 27-10-2016
We checked into the Island Shangri-La the day before Typhoon Haima was expected to hit Hong Kong. Upon checking in, the hotel staff suggested we join the Horizon Club. The Horizon Club gives guests access to the Horizon Club Lounge where they have light snacks, water, soft drinks, tea and coffee available all day. The Lounge also hosts Champagne Happy Hour between 5-7 pm. Special thanks to Shirley who kept the champagne flowing. There is also a lot of food available ‚?? so much so that peop... Read more
from London, United Kingdom
Submitted on 28-10-2016
This hotel offers large rooms, beautiful interiors and flawless service. The welcome dim sum and tea was a nice surprise and perfect for what I needed on arrival. The bathrooms and bed are stunning and the l'occitane toileteries are a nice touch. Room service breakfast set was also very nice. Highly recommend staying here while in Hong Kong
from
Submitted on 31-10-2016
Imagine Manhattan condensed - lots of people. And I mean lots. Imagine heat, humidity, giant skyscrapers and lots of traffic. And I mean lots. Chinese, English, other world languages. Fascinating, but intense. Then imagine, in one of the best location in town, near to the MTR, loads of busses and even the pictoresque "ding-ding", an oasis of quiet and relaxation, high up above it all (rooms are in floors 39-55), where the staff is busy trying to make you feel as welcome, as comfortable and as ca... Read more
from Paris, France
Submitted on 01-11-2016
I thought I had seen all that could be seen and experienced in a five star hotel over more than 3,000 nights spent in 5 stars hotels throughout the world. Yet the Island Shangri-La managed to surprise me, repeatedly and positively. After a run of bad experiences at Shangri-La properties, I had given up on the brand until I was mistakenly booked at the Island Shangri-La. I was annoyed and was looking for futile reasons to complain which I obnoxiously did. My comments were adressed with more atten... Read more
from Hong Kong
Submitted on 01-11-2016
I had my wedding there and I stayed with my husband. They welcomed you with a yummy box of chocolate and a basket of fruit. Staff was very helpful and they always tried to make arrangements for all my requests. As a customer there, I felt valued and respected. I would highly recommend this hotel if you want to give yourself a good treat. The restaurants inside the hotel were all lovely too.
from Singapore, Singapore
Submitted on 04-11-2016
The hotel is beautifully appointed with light, colour and taste. Everything works and works well. The staff are constantly there to help you and are always polite and courteous. I had 4 busy nights there for business and it all worked well: room service, breakfast service, shoe shining, laundry, lobster grill, reception and booking a meeting room. Honestly, I wish many more hotels were this good, well done !!
from Brookfield, Connecticut
Submitted on 06-11-2016
Our previous stay caused us a pause of concern but, the General Manager has made a COMPLETE turn-around. 5 star service from top to bottom. Upon arrival through every detail. Pampered beyond belief. And the three restaurants are still amazing. The finest of accommodations and the standard to which all hotels should be held to. Book the Horizon Club and experience Veuve Champagne complimentary as well as hors-d'oeuvres on top of everything else Experience the best in Hong Kong at the Island Shan... Read more
from Los Angeles, California
Submitted on 07-11-2016
I stayed here once many years ago. This is the second time for me. My husband stayed here few more times for business trips. The location is nice near the park on a little hill. The service is wonderful, the room is comfortable and the restaurants are very good. They have 3 stars Michelin chef cooked for a few days in the hotel during the food festival of Hong Kong. That I am not sure is a 3 stars Michelin meal. We tried it one night and I think I had better Michelin one or two stars meals. But ... Read more
from
Submitted on 07-11-2016
It was rather a last decision to book a trip over the long weekend. Again, the hotel of choice was Island Shangri-la. Given that our stay was very short, and wanted to cover as much ground as we can, I sought the help of the Concierge to make my stay more efficient. Apart from doing the regular shopping rounds with my aunts, I also had other things to tick off my shopping list. And that's where the Concierge came to my rescue. I gave a list and photos of the things I wanted to Bianca of Concier... Read more
from Nashville
Submitted on 08-11-2016
We loved the staff of the place. From the doormen to the guest relations people to the concierge! All were amazing and the views from the rooms were one for the books. The food was amazing and it was very conveniently located.
from Monterey County, California
Submitted on 09-11-2016
I have stayed at the Island Shangri-La on many occasions, and always receive top-flight service, enjoy delicious meals and enjoy a comfortable room. Access to business services is reliable and efficient.
from Bethel, Connecticut
Submitted on 10-11-2016
The allure begins from the moment one steps foot into the Island Shangri-la and inhales the sweet, familiar scent. The captivating culture of warmth and welcome permeate this Paradise. Restaurants Petrus, Lobster Bar and Summer Palace are equally excellent, depending on your palate. The entire staff...greeters, housekeeping, Horizon Club, hotel management and especially the chefs (!) make you truly believe that you've found Heaven on earth. Thank you, my Shangri-la friends. : )
from Long Valley NJ
Submitted on 12-11-2016
This hotel was built recently but you would think it was built a hundred years ago. The architecture is traditional and no expense was spared in the construction. The beds are clean and comfortable and the service is top notch. Each evening we were entertained by violinist's, piano and other instruments. Guests are dressed to the nines, the employee uniforms were old school and very professional. I would highly recommend for all travelers.
from Sydney, Australia
Submitted on 12-11-2016
I prefer the Peak view room as seeing a green HK is rare. The service in this hotel is so superior to its US chain hotel neighbours. The club floor is a must & the staff just help predict your needs. The cocktail hour treats are staggeringly good as is the view. Rooms are of the Asian taste but it is HK. Island Shangri-La is a unique experience & the Shangri-La does service extremely well. Use this hotel & fall in love with it.
from New York City, New York
Submitted on 15-11-2016
I love this hotel because it's very centrally located, with impeccable service. The staff are incredibly attentive don't forget to go to the breakfast buffet. I travel the world extensively, and this is the most extensive breakfast buffet I've ever encountered!
from Dubai, United Arab Emirates
Submitted on 16-11-2016
3 years ago, I tried Shangri-la Island with my kids and husband, it was an amazing stay and amazing hotel, so we made a habit of visiting Hong Kong on Christmas every year, but we are staying with JW Marriot because it's used to be more affordable, this year I suggested to my husband to go to Shangri-la again, I called form Dubai, and asked for a reservation fees, and the guy who answered was the rudest guy I ever spoke to, he refused to calculate the breakfast charges and started to give... Read more
from Warminster, United Kingdom
Submitted on 16-11-2016
On our last day in HK we went for afternoon tea at the Island Shangri-La. We originally wanted to go to the Peninsula but the queue for it had around 30 people in front of us.....actually glad that happened because the service and quality of the food at the Shangri-La was wonderful. Seated straight away, string quartet playing in the lobby. Ordered champagne and the lady brought us the bottle but then said she'd open a fresh one just in case it had been open too long! Ordered a traditional En... Read more
from kuala lumpur
Submitted on 17-11-2016
Located within the Pacific Place shopping mall and within minutes away from Central district in HK island. This hotel is modern and luxurious, more old school traditional type with lots of wood fittings and chandeliers. Service, like in any other Shangri La hotels, is excellent. The room is spacious, comfortable and clean. Bathroom has a bathtub but no separate shower room. L'Occitane toiletries are provided. There's also a Nespresso machine with complimentary bottles of Evian water. Hot jas... Read more
from Yokohama, Japan
Submitted on 17-11-2016
I enjoyed a deluxe harbor view room with a chandelier. Such a rich room can't be experienced in other hotels in Asian cities. I think the building is aging, but it is freshly renovated like a newly opened hotel.
from Chicago, Illinois
Submitted on 20-11-2016
Great hotel with excellent service and large comfortable rooms. This is a good destination for either business or pleasure. The breakfast buffet is expensive but has everything! Hotel staff are very accommodating.
from Rogers, Arkansas, United States
Submitted on 21-11-2016
The hotel is excellent located in Central Hong Kong. Wonderfully located in Pacific Place mall is a plus. Service is perfect and view is exceptional. Love the extra details which include tea service in your room!
from London, United Kingdom
Submitted on 23-11-2016
Island Shangri-La has been our hotel of choice every time we visited Hong Kong. This month, It's the first time we stayed there with our 21 month old granddaughter. We arrived Hong Kong one day before her and her parents. Upon their arrival to the hotel, we visited them in their room and we were very pleasantly surprised to find that there's a baby bath tub in the bathroom; a baby bathroom welcome pack incl. of bath oil and toothbrush; a lovely baby bag and the cutest Shangri-La baby sleepers... Read more
from
Submitted on 23-11-2016
Attention to details, fantastic looking rooms, first rate accommodations. The location is the best in Hong Kong. Easy access to great shopping, the MTR, the views, etc. The hotel is second to none. Customer service and personal attention from the moment you arrive until check out. The bed, the gym and restaurants all meeting and exceeding expectations. One of my favorites around the world.
from London, United Kingdom
Submitted on 26-11-2016
On business for 5 days. Always good service whether coffee shop lobby or restaurant. Definitely recommended for business and or personal visits. Also recommend the breakfast buffet and the evening buffet for value.
from
Submitted on 27-11-2016
This hotel must have been one of the best I've stayed in. The room was large with a picture window & amazing view, the staff so very attentive & breakfast amazing. So much attention to detail throughout
from Geneva, Switzerland
Submitted on 29-11-2016
I have been staying here for nearly 15 years and It is still one of the best in Hong Kong. The staff are pleasant and eager to please. My requests are always met with a positive response and the staff take pride in their work. Their breakfasts are the gold standard and other hotels should take notice. However the rooms, although clean and comfortable, are starting to show their age and would benefit from a freshening in the next year or two. Besides that, it is a well located, well staffed hote... Read more
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