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The Westin Resort, Guam

Agana, Gu, US (GUM)

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Based on 1096 reviews
Room & Rates

Standard Room, Ocean View

1 King Bed or 2 Twin Beds
420-sq-foot (38-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, Oceanfront

1 King Bed or 2 Twin Beds
549-sq-foot (51-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite

2 Queen Beds
840-sq-foot (76-sq-meter) individually decorated room with a balcony

Club Level - Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge, and meeting room use (subject to availability)
Layout - Separate living room
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch plasma TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in; connecting/adjoining rooms can be requested, subject to availability
Guests who book this room type will not have free access to all property facilities
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Club Room, 2 Single Beds, Partial Sea View, Beachside (Royal)

2 Twin Beds
388-sq-foot (35-sq-meter) individually decorated room, balcony with partial ocean views

Club Level - Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge, and meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Ocean View King

1 King Bed
420-sq-foot (38-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Partial Ocean Superior

1 King Bed
388-sq-foot (35-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
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Royal Beach Club Ocean View King

1 King Bed
388-sq-foot (35-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Royal Beach Club Ocean Front Suite

1 King Bed or 2 Queen Beds
388-sq-foot (35-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Royal Suite

1 King Bed
388-sq-foot (35-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Club Room

1 Twin Bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Royal Beach Club, Non-smoking: 2 Queen Beds, Partial Ocean View Room

Royal Beach Club, Non-smoking: 2 Queen Beds, Partial Ocean View Room

2 Queen Beds
420-sq-foot (39-sq-meter) room, balcony with partial ocean views

Club Level - Club Lounge access, continental breakfast, and Internet access in the lounge
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Royal Beach Club, Non-smoking: 2 Queen Beds, Ocean View Room

Royal Beach Club, Non-smoking: 2 Queen Beds, Ocean View Room

2 Queen Beds
420-sq-foot (39-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
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Royal Beach Club Ocean Front Suite: King or 2 Double by Request, Sea View

Royal Beach Club Ocean Front Suite: King or 2 Double by Request, Sea View

1 King Bed or 2 Full Beds
861-sq-foot (80-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe, Non- smoking room: 2 Queen Beds, Partial Ocean View Room

Deluxe, Non- smoking room: 2 Queen Beds, Partial Ocean View Room

2 Queen Beds
420-sq-foot (39-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free local calls, laptop-compatible safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Royal Beach Club Executive Suite: Non-smoking: 2 Queen Beds

Royal Beach Club Executive Suite: Non-smoking: 2 Queen Beds

2 Queen Beds
840-sq-foot (78-sq-meter) individually furnished room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe, Non-smoking room: 2 Queen Beds, Ocean View Room

Deluxe, Non-smoking room: 2 Queen Beds, Ocean View Room

2 Queen Beds
420-sq-foot (39-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Premium, Non-smoking: King or 2 Double by Request, Ocean Front Room

Premium, Non-smoking: King or 2 Double by Request, Ocean Front Room

1 King Bed
549-sq-foot (51-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe, Non-smoking room: King Bed, Superior Partial Ocean View Room

Deluxe, Non-smoking room: King Bed, Superior Partial Ocean View Room

1 King Bed
420-sq-foot (39-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Single Beds, Partial Sea View

2 Twin Beds
388-sq-foot (35-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Club Room, Ocean View, Beachside (Royal)

1 King Bed or 2 Twin Beds
388-sq-foot (35-sq-meter) individually decorated room, balcony with ocean views

Club Level - Club Lounge access, continental breakfast, light refreshments, Internet access in the lounge, and meeting room use (subject to availability)
Relax - In-room massage available
Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, pet friendly
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The Westin Resort, Guam
105 Gun Beach Road Tumon, Tamuning, Guam 96913

Rooms
Make yourself at home in one of the 432 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 3 mi.

Dining
Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Tamuning? This resort has 3610 square feet (335 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room high-speed Internet (wired): USD 15.00 per night (rates may vary)
  • Airport shuttle fee: USD 30 + 10 per additional person(over 12) per person (one way)
  • Airport shuttle fee per child: USD 0.00
  • Valet parking fee: USD 4.00 per day
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Barbecue Grills
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Private Beach
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1096 reviews
from
Submitted on 01-14-2017
PROS: beautiful beach, very nice SPG staff, proximity to center CONS: outdated building and rooms, dirty bathroom, poor executive lounge and most importantly, very disappointing and unprofessional management of our incident We‚??re SPG platinum members and stayed 9 nights in the hotel. The main reason for giving only 2 stars is the very disappointing and unprofessional management of an incident that we had in the hotel: Westin lost our huge (2.5m long, 1m high), high-value inflatable unicorn th... Read more
from London, United Kingdom
Submitted on 01-11-2017
The hotel desperately needs renovation. The hotel lobby/entrance/communal areas (internal and external) have lightbulbs out, wires hanging, discolourations, various damage and feels a bit like stepping into the 70's. Particularly when you look at the building from the pool, you feel as though the building is derelict! The rooms, have various damage to furniture and lighting is very dark/dim. The windows are stiff, rusted, and very dirty. The bathrooms are stained, fairly dirty, glass doors bare... Read more
from
Submitted on 01-06-2017
The room is OK and nice sea view. Overall is good with the price. But the receptionist and the check-in computer always down. During my checkin process, the computer is out of order and used many times to fix it to complete the whole process. For tour concierge, dont know why the people usually not on the seat. Compared to other country Westin, I think this one is a bit under my expectation.
from Tokyo, Japan
Submitted on 12-30-2016
The Westin is on beautiful Tumon Bay. This is a wonderful place to take the family. The pools, and the ocean are very beautiful. The rooms were very nice. They included all the amenities that you would need. We stayed on the Royal Beach Club floor that included breakfast and afternoon snacks. Well worth the extra money. But, the most wonderful part of our stay was the staff. They are incredibly friendly and make this holiday fun.
from philippines
Submitted on 12-27-2016
Was having second thoughts choosing this hotel for our stay (dec 25-28) as there were equal good and not so good reviews online. Am so glad we decided to stay here - the beach was literally steps from the hotel. It was quiet, clean and well cared for. Our kids had a great time just hanging out and working on their tan. We were assisted by Yen of the royal beach club and service was superb !!! She gave us 2 rooms 2004/2006 earlier than the standard check in time. She gave us recommendations and ... Read more
from Singapore, Singapore
Submitted on 12-22-2016
I go to Guam regularly and stayed in many hotels. I can say for certainty this is the best hotel in town. Great location, staff, service, and food. Rooms are ample and very clean. Hotel is very pleasant overall. Also, there is an ATM inside, which is very helpful. Walking distance from great places to eat.
from
Submitted on 12-04-2016
Hotel is one of the nicest in guam. I like this place more than any places I have stayed on guam. not only the location, beach access, service and cleanliness of the whole establishment is different level than others. westin does cost little more but it's well worth it.
from Atlanta, Georgia
Submitted on 11-29-2016
As an SPG Gold member, I would like to be acknowledged at some point in my stay. Never happened. Had to wait for the room, even though it was clearly check in time. Staff was polite but not overly friendly. When I got to the room it was humid and too warm. As others have stated, the thermostat is controlled with a low setting of 22 degrees Centigrade. When the sun is shining into the room through the wall of glass, this isn't cool enough to KEEP the room at 22 degrees. I called to make a r... Read more
from
Submitted on 11-27-2016
Traveled with family for a 4 night stay, two rooms. Awful experience and I am a pretty relaxed traveler for business or pleasure. The staff is nice enough but they have the unenviable task of trying to put a shine on a rundown property. You cannot set the temperature in the rooms less than 22 c/72 f. However, the room controller lets you run it down to 60 but the fan witch doesn't control the speed of fan...never got colder than 24/74 and humid. VERY UNCOMFORTABLE! I called several times an... Read more
from Chiba, Japan
Submitted on 11-26-2016
I carefully chose this hotel categorized as 5 star hotel for my 32th marriage anniversary, but I think it should be listed as 3 star hotel. At least two staff in the front desk were lack of basic knowledge (trainee ?) and inexperience with their computer reservation system which I could not imagine. The superior king room we stayed was not just quite old, but was not able to get good sleep by noisy chat next door. This hotel will not be my future choice.
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