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DoubleTree by Hilton Hotel Woking

London, England, United Kingdom (LHR)

Hotel + Flight from
Based on 354 reviews
Our Woking hotel is also conveniently near several popular tourist attractions and landmarks including LEGOLAND Windsor and Thorpe Park.
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DoubleTree by Hilton Hotel Woking
Victoria Way, Woking, NA United Kingdom GU21 8EW

In addition there are more than a dozen glorious and challenging golf courses within a 5 mile radius of our hotel, designed to suit players of all experience levels. Our friendly staff look forward to welcoming you at check-in with a signature chocolate chip cookie.Comfortable and modern, our guest rooms offer complimentary WiFi, a spacious work area, and an HDTV with a variety of channels. Upgrade to a suite to enjoy perks including a Nespresso coffee maker, a mini-fridge, a 48-inch flat-screen TV and complimentary breakfast. Restaurant 92 serves classic home-style dishes in stylish, relaxed surroundings. Sample the tempting new a la carte menu, showcasing an eclectic fusion of continental and British food.

Designed to meet the needs of the modern delegate, the Conference Centre features state-of-the-art facilities and flexible meeting spaces. The Woking Suite can accommodate up to 300 delegates, and there are five additional meeting rooms with varying capacities, ideal for a variety of business and social events in Surrey. All of our naturally-lit meeting spaces feature air conditioning, A/V equipment, and a blackout facility.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Wheel chair accessl Business Services Include: Business Center

Based on 354 reviews
from Peterborough, United Kingdom
Submitted on 05-06-2016
This city centre hotel must be congratulated on its staff for whom nothing seemed too much trouble. They rooms were clean and well prepared although two single beds for my grandchildren would have been better than a sofa bed although they did get to sleep eventually. The breakfast was superb with all one could want.
Submitted on 05-06-2016
The hotel is clean and well presented. Room quite small and two children on a sofa bed. Problem with the air conditioning, room temperature a constant 23 degrees although he thermometer was set to 5 degrees. Didn't feel any cold air coming out. Made for two uncomfortable nights sleep. Staff informed of air conditioning problem on first morning and clearly not resolved. Breakfast is good, plentiful and coffee on demand with table service. Air conditioning problem spolit what could've been ... Read more
from Pontypridd, United Kingdom
Submitted on 05-06-2016
We were at the hotel for 2 nights over the weekend, joining our families who were here on the Chessington Park deal. Travelling from South Wales we arrived early but were allocated a room on arrival by the receptive staff. The room was very clean and provided for a pleasant stay apart from the incumbent road traffic noise. This hotel location near the town centre and rail station meant access into London was an easy 25 minutes into Waterloo. We ate in the restaurant for dinner and breakfast, th... Read more
from Saint Augustine, Florida
Submitted on 05-06-2016
Hotel staff were friendly, inviting, and helpful. Hotel room was clean and comfortable. The coffee machine in the room rocked! Extras that we loved-slippers, robe, good coffee, tv offerings, laptop-sized safe, complimentary waters, free fast internet, and decent sized mini fridge. We are HiltonHonors members which gives us some perks. We appreciated the location of this hotel, as it was close to the Woking train station to Waterloo, a 22-40 min ride, depending on stops. Several restaurants... Read more
Submitted on 06-06-2016
I am currently staying here and are half way through my stay. On arrival to this hotel the staff at the front desk were more than welcoming! They placed us on the Hilton honours floor even though neither of us are members!! We also received two amazing cookies when we checked in which was a nice touch. We stayed in room 526 it has everything we need a very clean room and very well presented, exactly what we wanted! The beds in the hotel room are amazing, the most comfortable nights sleep I've ev... Read more
from cheshire
Submitted on 08-06-2016
We stayed here for 2 nights and first impressions were good, checked in by a lovely man who gave us warm cookies. The room was clean and tidy but very hot! Breakfast on first morning was ok but second morning was abysmal, all dirty tables so had to wait, lukewarm coffee from a thermos, was asked if wanted a refill but never got it. We left something in the room and I called the following morning, the lady was abrupt and said she would check and call me back, I heard nothing. We called back and w... Read more
from Swaffham, United Kingdom
Submitted on 08-06-2016
We visited here on our way to legoland, the hotel and service is lovely especially the warm cookies on arrival! The only downside is we had a room on the main road so couldn't have the window open as the traffic noise was quite loud! Would definitely stay again!
from Denbigh, United Kingdom
Submitted on 08-06-2016
I really enjoyed my stay in this hotel. Rooms very comfortable and hotel very conveniently situated in the town and near the train station. I didn't have breakfast and found it much cheaper and agreeable to go into town. Good service in the bar area too.
from Cwmbran, United Kingdom
Submitted on 10-06-2016
Had me at the warm chocolate cookies on arrival! Had requested a cot in the room and that was all ready. Walked into town for tea and lovely hotel breakfast with friendly helpful staff the next morning
from Silver Spring, United States
Submitted on 10-06-2016
The service was very good, the staff was very helpful, the room was clean and very comfortable. The choice of buffet for breakfast and lunch/dinner was excellent and high quality food with a large variety. The only down side was the service at dinner time when the hotel was very busy with travelers, the staff was a little overwhelmed and we did not get our drinks in a timely fashion. Otherwise everything was great!
from Nottingham, United Kingdom
Submitted on 29-06-2016
The only disappointment of my stay occurred right at the outset. I followed signs off the main road and found that there was only parking for about 10 or so cars at the hotel, and all these spaces were taken. I was later informed that this was because their underground car park was being renovated. Given that there is a multi-storey right next door, this wasn't a massive issue, but a sign directing guests to take the second exit to the multi-storey rather than the first one to the hotel would be... Read more
from Billinudgel, Australia
Submitted on 30-06-2016
The location, friendly staff and good value gives this 4 star hotel gets my vote ! Easy check in, parking under the hotel (although not cheap at £15/night) and easy walking to the town centre adds to its appeal. Dinner was very good, the vegetable soup of the day was very good and having two different breads was a nice touch. Can recommend the steak which my son told me was very good. We liked the chunky chips too, just wanted a couple more ! Buffet breakfast hits the spot too.
from Florida, United States
Submitted on 30-06-2016
From the moment we checked in until we departed, the experience was truly amazing, received two complimentary delicious cookies on arrival, followed up with a complimentary drink in the bar, food is slightly overpriced but definitely worth it. Were allocated a newly refurbished room on the 6th floor, with little extras such as nexpresso machine and arrival nibbles. Used their 24h gym, very clean modern and has what you would need. always book hotels that offer free wifi as it believe hotel shou... Read more
Submitted on 01-07-2016
Stayed here for he second time, first time it was a holiday Inn and it's now changes to Hilton, really lovely, everything very clean, staff very friendly, breakfast is great, all you could want to fill up before a day of fun, highchairs for the babies, warm cookies on arrival and free parking came with the package we have, it's only 12-13 odd miles from Legoland which is good to wind the kids down in the car, rooms are nice, all you could ask, we had a travel cot reserved which was made up lovel... Read more
from Dusseldorf
Submitted on 01-07-2016
Checked into the Doubletree by Hilton Woking for a couple of nights, very impressed with the hotel and their service. right from the welcome yummy cookies at the reception desk to the breakfast on last day. everyone went the extra mile to make our stay more enjoyable. The hotel has a formula 1 car in the lobby, the bar is a lovely place to unwind, the buffet breakfast is very good with plenty of healthy options to choose from. the location is right in the centre of Woking, which makes it easy fo... Read more
Submitted on 02-07-2016
Stayed here while attending a show at nearby theater. Room was clean and comfortable, shower temperature was difficult to control. As others have commented, parking in Car Park next door is cheaper and more plentiful than at the Hotel itself.
from Cambridge
Submitted on 03-07-2016
We used the hotel as a base to visit Legoland about a 20 minute drive away and stayed for two nights. I enjoy staying at Doubletrees because the check-in comes with freshly baked cookies, our kids were delighted! We ate dinner at the hotel and were happy with the choice of food and convenience of dining there. Our family room was clean, comfortable and cosy. Breakfast was absolutely great, a wide choice from traditional cooked to continental pastries, yoghurts, a delicious fruit compote, cer... Read more
from Exeter, United Kingdom
Submitted on 04-07-2016
The Reception is well staffed making check in/out very easy and the welcome cookies are a nice touch. The room was clean and comfortable. My daughter is disabled and was very impressed with the bathroom facilities. We asked that the double bed be converted to two singles and this was done by the time we returned from the theatre. It was late when we got back and the bar was closing but we were able to have a hot meal and drinks on room service, and we did not have to wait long. The breakfast was... Read more
from Exeter, United Kingdom
Submitted on 04-07-2016
Stayed here with my mother after a day at Wimbledon. The hotel is only a brisk 5 minute walk from the station on the Waterloo line so easy to get into London or down to the west country. The hotel was very clean throughout. Service was pleasant and efficient. The room could have been better. It had all the essentials but there were a few little things in our room like the TV only had a scatter of channels functioning and a few of those were scrambled with poor reception. The room was hot and I w... Read more
from Bristol, United Kingdom
Submitted on 04-07-2016
I can not fault the hotel, staff are friendly and efficient, variety of food during lunch and dinner, plenty of option for breakfast, exactly what you need to start the day, gym is 24h and free wifi, weekend rates are always very good and my favourite part is the welcome cookie. tip : pay a little more for the upgraded rooms, they are worth it, will definitely stay again and recommend.
from Brisbane, Australia
Submitted on 05-07-2016
The hotel made our stay very special, the highlight of our stay were the cookies on arrival, complimentary drinks and water in the room as well as complimentary nibbles. early arrival with Free fast wifi, 24h gym(didnt use due to time), good value breakfast and dinner with variety to suit everyone, we enrolled into the free HHonors program as we will stay over in the US in Sept... I found the staff to be very helpful with a can do attitude, nothing is too much trouble for them. we have friends i... Read more
from London, United Kingdom
Submitted on 07-07-2016
Stayed here just one night as had a party in the HGWells centre opposite so perfect location. It is also minutes from the town centre. It was a very good deal and included breakfast. There was a good choice of both hot and cold. Room was clean and modern and to a good standard. Parking at the hotel is £15 overnight but if you use the car park next to it, it is £10. A nice touch was to be given a cookie on arrival but was told it contained nuts. Seems odd that they would do that with so m... Read more
from München, Germany
Submitted on 08-07-2016
This outstanding team really focusing to the Guest. The chek in and check out was fast and at they surprised me with a special cookie (was really delicious). Somehow they changed my attitude also, however I was very tired, and I brought with myself the staff positive spirit, their kindness and helpfulness.
from Bishopton
Submitted on 10-07-2016
I know this is quite a new doubletree but there are some issues they need to get right before it's perfect. The staff were excellent all round and couldn't do enough. We stayed in a queen superior on the Hhonors floor but the mini fridge was roasting hot, inside and out. I complained and it was explained that after the refurbishment the problem was with ventilation. Plenty of buckets of ice provided and staff very good. I turned the fridge off as it was actually heating the room which isn't idea... Read more
from Northwich, United Kingdom
Submitted on 10-07-2016
Doubletree hotel Woking is quite smart, car parking is £15 , standard internet access a bit poor, nice rooms. On arrival we were offered a homemade cookie which was nice. The breakfast is standard buffet style with plenty of choice including hot and cold items. Drinks in the bar were the usual hotel inflated prices but staff very friendly and wanting to please or help.
from Nottingham, United Kingdom
Submitted on 11-07-2016
Nice clean hotel with smart features on entrance. Was disappointed to find our room door wedged open on return from breakfast as we had yet to pack prior to departure. obviously still having teething problems.
from addlestone
Submitted on 12-07-2016
the stay at the double tree hilton woking was better than the first stay back in febuary the price to pay for 1 night is a bit much and the food was good but wouldent pay £19 for it overall it was a good stay
from Stockton-on-Tees, United Kingdom
Submitted on 13-07-2016
Fantastic hotel, staff could not do enough for us. Food was amazing. Will definatley be going back. The only downfall was the £15.00 a night parking. We were a party of 5 with 2 cars. Perfect location for visiting Windsor, Lego Land and other surrounding areas
from London, United Kingdom
Submitted on 14-07-2016
Lovely hotel , lovely rooms. But the air con isn't up to much. Room was really hot and led to an uncomfortable night. We did as if they had a fan, but no one got bk to us. Was quite expensive for one night for us.
from Woking, United Kingdom
Submitted on 15-07-2016
Was really a great treat! Sadly our boiler flooded our home so we needed a place to stay overnight, the staff where really compassionate and helpful. It was the best thing they ever did for the property to re-brand as Hilton and refresh. The decor in the hotel is fantastic, the staff are fantastic so helpful and really do go the extra mile. Our room on the 7th floor provided outstanding views and was so comfortable and stylish. Everything had a lovely new feel. The bar is fantastic, we ... Read more
from Singapore, Singapore
Submitted on 15-07-2016
Facilities in the hotel is basic and just adequate. There is no unusual reception for HIlton Honor Diamond - although not exactly expecting one. But finds the amenities too basic for my personal appreciation.
from Manchester, United Kingdom
Submitted on 15-07-2016
Short stay however enjoyed all aspects of my stay. liked the cookie on arrival and also the F1 car that they have in the lobby. Breakfast has a good variety of options to suit everyone. I have stayed in few Hilton hotels this one stand out, can't fault it.
from Bristol, United Kingdom
Submitted on 18-07-2016
This hotel has seen a massive renovation, transformation has added value in turns set it to be best in Woking. My stay has been enjoyable, new rooms are very comfortable with added values and features. Free wifi is always a bonus, breakfast has a good variety to suit all needs. Friendly and efficient staff and cookies are very delicious.
from southampton, United Kingdom
Submitted on 20-07-2016
Pretty much perfect - nice design, style, feel, people all very good. Service at the bar very good. Breakfast excellent even with a hangover. A McLaren F1 car in the foyer shows good effort. For the money I paid you could not get better I believe.
from uk
Submitted on 21-07-2016
I stayed at the Hotel 20/7 in Room 411 and at around 02.30 having had no sleep due to the air con not working and the heat becoming intolerable I called down to Reception to see if any one else in the Hotel were complaining. At the time another gentleman was there also saying the same as myself. The night porter did move me to the 6th floor, around 3am where the aircon was better, but the room did not get below 22.5 degrees and unfortunately by that time found it hard to get any rest. I spoke ... Read more
Submitted on 21-07-2016
Shower broken, toilet seat broken, Internet connection poor, and hotel lost my Police Sunglasses. On top of the faults with my room, I left my sunglasses behind in my room on departure. My own fault I know, but I contacted the hotel 10 minutes after I checked out and said I would return after my meeting, couldn't go back there and then due to M25 traffic but thought it wouldn't be a problem. Hotel said they would ring back they didn't, I chased later that day hotel again said they would ring bac... Read more
from London, United Kingdom
Submitted on 22-07-2016
The room was perfect, cookie was a nice touch and an ice breaker. Reception staff were very welcoming and efficient, breakfast has a wide range of options, complimentary wifi and a fairly equiped 24h gym that's had what you need. Overall very satisfied with this hotel.
from Wheaton Aston, United Kingdom
Submitted on 25-07-2016
The staff just go that extra bit to make you feel welcome. You pay the extra but you get it. Room was nice and the bed was fantastic. Lots of different TV channels for foreign guests (I miss that when I'm in hotels abroad). Restaurant menu look really good although I didn't eat. Easy access to train and local town. Only down side was I had to pay for parking, even when stopping at the hotel, which was £15 per night. Nice little touches in the hotel like mint lemonade upon arrival. All in all a ... Read more
Submitted on 26-07-2016
From check in to check out and every moment inbetween the staff couldn't do enough for us - nothing was too much trouble and we were made to feel very comfortable with our young children. Fantastic service and food in the bar area. Rooms could of been a bit cooler but a good size with everything you need
from Gravesend, United Kingdom
Submitted on 27-07-2016
Poor service,slow responses to a poorly prepared room when complaining and air con didn't work at all .The overall feel was one of a less than welcoming corporate hotel that simply goes through the motions .
Submitted on 29-07-2016
We went here for a meal in the restaurant after we got given a voucher to go here as a present. Staff were so polite and attentive. Food was lovely and good value for money. Decor and dining area was lovely. I would happily go here again.
from Grimbergen
Submitted on 30-07-2016
It is Modern hotel with good facilities and very helpful staff. Our room was spacious a little different to since it was adapted for handicapped. The hotel is not located in the city Center so you need to use a car or public transportation to get there
Submitted on 30-07-2016
All very good comfy room and service just fine. Meal in restaurant was good as was breakfast both mornings. Stayed in triple room and was just fine didnt use room service,Parking is via multi storey opposite and was only a 25 minute drive to Legoland.
from Brno, Czech Republic
Submitted on 31-07-2016
One of few hotels in Woking. Staff is generally great, the hotel has a new nicer design, however some rooms features do not work as expected and beds are too soft. Not a bad place to stay if you're expectations are not to stay in the room too much.
from Kent, United Kingdom
Submitted on 03-08-2016
I cannot write this review without raving about the wonderful staff st this hotel. I had a million and one question yet they were always on hand to help. And never showed any sign of rudeness. Pro's It's a 5 minute walk from the station. There are a variety of places to eat to suit all budgets. I never ate onsite apart from breakfast which was stellar! The Hilton honour rooms are fabulous with an epic shower that I was sad to leave! The lovely cookie on arrival. Tasted like heaven and of cou... Read more
from Sunderland, United Kingdom
Submitted on 04-08-2016
Excellent service at this hotel and the staff were friendly and very helpful. Restaurant had a good selection of meals, and the quality was very good. Would recommend this hotel for any length of stay, short hop on train to London if you are visiting friends there or just touring the Capital.
from North Yorkshire, United Kingdom
Submitted on 05-08-2016
I was looking for a location outside Central London which was easily accessible by car but with good rail links to Richmond and this hotel fits the bill perfectly. It was easy to find with ample parking and within walking distance of the main rail station. It has a modern and contemporary feel and friendly and helpful staff. There was a great breakfast offering and good varied restaurant menu. The bedroom delivered everything you would expect from the Doubletree by Hilton brand and was really co... Read more
from Wales
Submitted on 05-08-2016
Booked as a stopover hotel after the channel tunnel. Hotel car park was full so we park in the NCP multi storey next door and it was cheaper! Only £6.50 overnight. Hotel was modern and the family room was of a high standard. Sofa bed was comfortable. Bathroom beautiful. We had breakfast included and there was a great selection. All the staff we very helpful and we would definitely book again if in the area.
Submitted on 05-08-2016
Stayed overnight while visiting Thorpe Park with my children and was really underwhelmed. When we arrived the staff at reception were friendly and helpful but from there on in it went downhill. The family room was clean and comfortable if a little small. However, the bathroom was tired and worn with stains in the bath and toilet. The shower was abysmal and the toilet was extremely difficult to flush. We were in one of the front rooms on the first floor and the traffic noise was constant all nigh... Read more
from Calgary, Canada
Submitted on 07-08-2016
Stayed for several nights as we started and the finished a two week motorcycle rental. We found the customer service from all staff to be very good. We apparently parked too long at checkin and were at risk of being ticketed by their automatic camera system but they anticipated the problem and acted to ensure this didn't happen. They also sensed our frustration with that and offered us a free breakfast one morning - which by the way - is an exceptional offering. A special thanks to Nirosha... Read more
from Birmingham, United Kingdom
Submitted on 07-08-2016
Lovely location and easy access. Good room and good bathroom. Chaotic breakfast but plenty of choice. Staff need basic training in the dining room such as not going back to the Kitchen empty handed. Would use this as a base to explore the region by car or train.
from Suffolk
Submitted on 10-08-2016
I stay weekly at this hotel. Although the general service at reception and in the bar is good, the breakfast staff are rude and lack basic customer service skills. On Tuesday morning, when I complained because I was offered a table too small for my party a member of senior staff rushed up to me and said in an a rude manner "what's the matter sir?". The matter was: 1) I had had to wait several minutes at the desk before being served 2) The lady who served me tried to seat me at a table too small ... Read more
from Manchester, United Kingdom
Submitted on 14-08-2016
This is a hotel that should be much better than it is given the fact it is supposedly the best hotel in Woking. Attention to detail and variety of food leave a lot to be desired , some of the staff ate excellent, regretfully the hotel experience isn
from Stourbridge, United Kingdom
Submitted on 15-08-2016
I booked this package as part of a LegoLand offer. It is situated Aprox 20-30 min drive from LegoLand, in a lovely little town within walking distance of shops, market, restaurants. There are works being carried out at the moment by this hotel which meant we had to cross over the road and walk along the central reservation for 100yards to get to the town as there was no pavement access. Not ideal. However on arrival we were giving warm chocolate cookies :) and had room 552. The room was clean, ... Read more
from UK
Submitted on 15-08-2016
Having stayed at various Hilton group hotels over the years and several times in the past 12 months I was looking forward to this stay, especially with it being the first as a Hilton HHonors member...I couldn't fault anything, the staff were friendly, helpful and efficient as I've come to expect from Hilton, the room I had was exceptionally well presented and clean (as expected from Hilton) and the breakfast was great (as usual). Just from a personal perspective it would have been nice to have b... Read more
from Sydney, Australia
Submitted on 05-09-2016
The hotel has been nicely refurbished with modern finishings, the staff were friendly and we received a warm welcome, the warm cookie was a nice gesture. Our room overlooked the bins at the back of the hotel and a big pile of concrete rubble but to be fair we only stayed one night and Woking isn't known for its views.
Submitted on 06-09-2016
Lovely hotel, staff were all nice and very welcoming Beautiful rooms, really comfortable beds and nice lay out. We ordered room service which was delivered straight to the table on your room, lovely food at a decent price, would defiantly stay here again.
from Kent
Submitted on 06-09-2016
Higher market hotel that's child friendly. Used the hotel twice now and we would definitely use again. Hotel pleases all the family. Good quality food in restaurant, with children's menu available. Very comfortable room, with everything we needed.
from alton, United Kingdom
Submitted on 06-09-2016
it was a nice experience we enjoyed best service .the room had good air conditioning .The bath tub was clean .I enjoyed talking to the people they were very friendly and welcoming .The bed was well spread.
from Swansea County, United Kingdom
Submitted on 08-09-2016
Modern , fresh and great for central Woking. Rooms well appointed reasonably quiet and staff friendly Although a business trip the hotel had a pretty cosmopolitan vibe Restaurant modern and looked good, but with so many restaurants within 5 minutes it's worth walking out into town and explore H G Wells Woking
from Anchorage, United States
Submitted on 10-09-2016
Rooms were small for family's of four with one queen bed and one single. Location was good near the downtown area of Woking. Parking was expensive at $20LBS a night and extremely tight spaces. Staff was friendly and super nice. This was our first trip to London and staff helped us with all of our requests
from Kidderminster
Submitted on 11-09-2016
Stopped here for two nights for a family wedding. Rooms were excellent. Comfortable beds.Some noise from the fairly busy road nearby. But nothing too bad to keep us awake.Staff all friendy and helpful.Would certainly stay here again.
from Cobham, United Kingdom
Submitted on 11-09-2016
Amazing night staff reception ,welcoming and friendly Many options for breakfast and staff berry attentive Great location , near the shopping centre , 3mins Max. Easy to allocate by public transport ... Amazing
from abercarn
Submitted on 12-09-2016
Rude staff on breakfast service with terrible attitude. Promised breakfast to take out by reception staff, only to be told by a rude staff member (Eliza) that there is no way they would get me a breakfast. Made me late leaving for work, and then had to spend extra money to buy breakfast on the way. Now they have charged me more than the advertised price on my bill for wine I ordered, and they are also trying to take two payments for the same bill! Oh yes and you have to pay extra for parking. ... Read more
Submitted on 13-09-2016
This hotel has a lot of traffic noise of you have a room on the main road,the rooms need double glazing,very poor nights sleep,buffet breakfast dry and eggs all hard,given the price of an overnight stay here all in all very disapointed!!
from Wolverhampton, United Kingdom
Submitted on 14-09-2016
Do not use the underground car park at this hotel. There is a water leak which drips over your car. My soft-top has been left with a noticeable white calcium scale mark which will not come off when cleaned. I also had hard water scale marks on the bodywork which took a lot of cleaning and polishing to remove. Very unhappy with this. Other complaints on this trip: 1) A dirty used face cloth was left in my bathroom. Considering my room bathroom never had any face cloths in the first place this... Read more
Submitted on 15-09-2016
As stated, we stayed her for one evening whilst in Woking before staying at another hotel the day after just for a relaxing weekend. For the price, this hotel was lovely and in a good location. The staff at reception were helpful, and gave us warm cookies upon arrival which was nice. Our room was a good size, modern and clean with a nice en suite. We liked the location of this hotel as it was near to the shopping centre and also many restaurants for an evening meal out. One thing we didn't like ... Read more
from Foster City, California
Submitted on 17-09-2016
Easy walking distance from the train station, just a little hidden from view behind a car park. Locals were happy to direct me there. Front desk staff were very nice and helpful. They will hold your luggage for you. Room was very comfortable with up to date amenities. Lovely linens, hot pot, and alarm clock in the room. Decorated in what seems to be the current DoubleTree decor of brown walls. Not my favorite but fine for a couple nights. The hotel is close to a redone downtown area so t... Read more
from Stourbridge, United Kingdom
Submitted on 17-09-2016
Customer service was very good - they give you a warm cookie at arrival! Room was very comfortable, lovely furnishings, and bed & pillows were super comfy! Slept better than even in my own bed! Bath and toilet were clean; no complaints. Shampoo & conditioner was of superb quality. I almost wished I could have purchased a huge bottle of both! Only negative was that there's no free parking at the hotel. Instead, it was a very expensive £15 for overnight (up to 24 hours) parking. I parked out fro... Read more
from Maldon, United Kingdom
Submitted on 20-09-2016
We stayed for one night en route to Portsmouth. Very friendly staff and welcoming. I think the car park is overpriced at £15, there were only about four cars in it. I only used it for convenience. The cleaner needs to shut the door when cleaning, the dust and fluff behind the door was quite thick, otherwise clean room.
from London, United Kingdom
Submitted on 20-09-2016
Convenient location to our all day hiking along the Wey Navigation near Woking and we were able to check in early. Large room, but could hear the traffic noise when the window was open. Parking is an extra fee.
from Fawley, Hampshire
Submitted on 21-09-2016
As always at a Hilton we were made to feel very welcome. The receptionist welcomed us with a smile and gave us the usual warm chocolate cookie which is customary wherever we have stayed. The room was lovely and as a Hilton Honours customer had a few refinements, We will definitely be staying at Hilton hotels around the world in the future.
from Southall, United Kingdom
Submitted on 21-09-2016
Stayed for one night before Legoland. Dinner was perfect . All team member made our trip more special . My two year old boy was more comfort in the hotel. f1 car on the lobby was nice touch. Thanks to doubletree woking
from Belews Creek, United States
Submitted on 27-09-2016
Room was nice and convenient to work, but staff wasn't helpful with suggestions. Breakfast was average and there appeared to be a shortage of help. I would stay there again as there are not many other options in Woking.
from colombo, Sri Lanka
Submitted on 29-09-2016
good service for those coming to woking for work and easy access to services. good access to a shopping centre and restaurants altought some of them are quite expensive. the fitness centre is a bit limited but ok
from Devizes, England, United Kingdom
Submitted on 03-10-2016
Stayed here last night with my friend and our daughters, we had rooms 325 and 328. The location is great, we arrived early parked the car at the hotel. We went in to tell them we arrived 2 hours early but our rooms were ready so we checked in and then walked about 2 minutes to the shopping centre. Lovely mall to shop in then dinner at Azzurro a lovely Italian on the top floor by the theatre. The lady on reception was very welcoming (the warm cookies helped that too ????????) and the rooms... Read more
from Bournemouth, United Kingdom
Submitted on 03-10-2016
Stayed here 4 nights in total and we had problems everyday. Hotel itself is lovely but the service is pretty poor. Confusion at every dinner time but breakfast was good. Andrea the bar manager I believe was unaware of what dinner entitlement we got and refused to give us drinks even though on checkout we were told we could have and drink.
Submitted on 04-10-2016
For: Polite, respectful, attentive, friendly and properly professional staff. Clean and beautifully prepared rooms, light switches relatively easy to find, air conditioning/heating that works and is easily controlled, twin lifts, a fine wine list. Very comfortable bed. Excellent main courses in the restaurant dinner menu. Very close to the town centre shopping and decent high end chain brasseries. A mixture of business and family clients. Excellent breakfasts with fried eggs that beautifully coo... Read more
Submitted on 04-10-2016
Very comfortable stay at Doubletree Hotel. Lovely big room with modern bathroom. Didn't eat there as we were visiting family nearby so can't comment but staff were very welcoming. Very handy for town centre.
from Northlew, United Kingdom
Submitted on 04-10-2016
Overnight on business you need : cool, quiet room with good wifi, fluffy towels nad loads of hot water ( well I do!) Hotel scores well on all these, plus of course the proverbial Hilton warm chocolate cookie on arrival. Not the cheapest in town, but short walk from station and shops and easy to book a cab for morning.
from London
Submitted on 08-10-2016
Loud, boisterous and pretty unwelcoming check in The bar is poorly staffed and when they do arrive they barely understand English, and they way they chuck wine in a glass really is something to behold! Rooms are ok to good. To park your car is an additional £15 per day - which is steep. Location is not pretty - a dubious 10 min walk round the back of a multi storey car park, on along a freeway, to shopping area, ok during daylight.
from Aldershot
Submitted on 10-10-2016
Friendly and efficient staff. Extremely good value for an overnight stay £75 for a double room ... When you consider how much a cab home would cost if you had a drink .. plus a full English Breakfast £ 16.50 X 2 = good value for money ... Perhaps not if you multiple £ 75 by 14 days for example. . But it suited us ... Minor niggles in room 412 ... burn mark on the carpet ... no toilet brush .... on button not working on kettle and heating not adequate as the outside temperature had dropped
from B
Submitted on 10-10-2016
Lovely place! Clean, helpful staff, loved the cookies on arrival, tasty breakfast with a good selection, great location, plenty around. Only tiny negative I have is the pillows were all feather ones, and I prefer firm ones, so was a little uncomfortable. Would defenately stay again!!
from Southend-on-Sea, United Kingdom
Submitted on 11-10-2016
Upon arrival we was greeted by friendly faces with some warm cookies. A clean and tidy lobby and corridors. The room was also clean, tidy and spacious and to top it off we had an all you can eat breakfast.
from Milton Keynes, United Kingdom
Submitted on 12-10-2016
I cannot wait to get this down on paper. The last three days and two nights at this hotel have been so stressful, I can't wait to go home, isn't a hotel meant to be relaxing and stress free? I have had various problems before with hiltons customer service, the one exception would be Hilton London metropole where staff were amazing, need to write a review for them. Serves me right really for staying in a Hilton again especially this one. Last time they charged my card in excess of £200 in author... Read more
from Truro, United Kingdom
Submitted on 16-10-2016
We stayed here for 2 nights and the hotel was amazing. Rooms were immaculate and very comfortable. Nothing was too much trouble for the staff and the complimentary cookies on arrival were delicious. I would highly recommend this hotel and will definately be staying here again on my next trip to London.
from Torshavn, Faroe Islands
Submitted on 18-10-2016
The hotel location is good, and the rooms are clean and spaceous. The staff was helpfull. Breakfast had a good selection of english and continental. The Free internet is only 10 Mb, after that you have to pay.
from Swansea, United Kingdom
Submitted on 19-10-2016
Stayed for one night with my boyfriend and friends as we were going to Thorpe Park. Great welcome as we were handed warm cookies at the check in desk. Call me easy to please but this was a nice surprise as we were soaked through from being in the rain for hours. The hotel had a formula one car in the reception which kept my boyfriend busy whilst I checked us in. The rooms were spacious, clean and comfortable. It is only a shirt walk to shops and restaurants. Would stay in one of their hotels aga... Read more
from Castlebar, Ireland
Submitted on 20-10-2016
Spent 3 nights in hotel . Receptionist was very nice on first night . Cookies were delicious . Would have been nice if there were a few umbrellas for guests as needed to walk and where we were heading was pedestrianised .
from Dundee, United Kingdom
Submitted on 27-10-2016
Always relaxing and uncomplicated, easy to locate, easy to find room and facilities, staff helpful and friendly, room provides level of comfort expected. Cookie appears a gimmick but is actually very welcome and provides a human touch.
from Hexham, United Kingdom
Submitted on 31-10-2016
Quality service and very clean! Food was awesome all at reasonable prices aswell. Parking was limited so had to park in the multi-storey next door, was all paid for by hotel. Can't fault it at all. Thank you
from Stafford, United Kingdom
Submitted on 01-11-2016
Arrived after travelling for a few hours and check in was quick and easy lovely and attentive staff. Breakfast was lovely plenty to choose from. The rooms was so comfortable and relaxing especially after a long day at Legoland . My grandsons birthday and the staff were singing happy birthday to him and brought out a cake really lovely touch would not hesitate to stay here again .
from Market Rasen, United Kingdom
Submitted on 01-11-2016
We arrived on a Friday evening, for a weekend break and it was very easy to find. We parked under the hotel itself which was a little bit tight for space, but we did get parked with no trouble. The greeting at reception was very friendly and we checked in with no issues at all. Plus as a very nice touch, we each got a warm cookie which was very nice. When we checked in we was asked if we wanted to purchase vouchers for the evening meal. My advice would be not to bother as this just caused iss... Read more
from Guildford, United Kingdom
Submitted on 02-11-2016
We had a wonderful weekend in this hotel It's bang smack in the middle of the town but it's so quiet inside you would nearly think you were in the countryside Room was lovely as was the staff We will be back again
from Tallinn, Estonia
Submitted on 02-11-2016
Stayed there for one night family and everything was great! Meeting at the reception was warm and professional, really loved the homemade lemonade and big formula 1 racing car in the lobby. The hotel is really close to the center and shops, also to the train station. The room was clean and spacious enough, didn't expect a room that good as Woking doesn't seem an appealing or developed place for me. Everything we needed was there and even the view was quite good. Breakfast was very good and tasty... Read more
from London, England, United Kingdom
Submitted on 06-11-2016
We were there all day at the weekend on a conference. We started with 'breakfast' - a Danish pastry and tea or coffee. I enjoyed what looked like a kind of oatcake with tea or coffee for elevenses. At lunch time there was an excellent buffet lunch with fresh salads and hot food, crumble or chocolate or fruit from the buffet for dessert. Long queue at lunch time - they should have had more areas to stop one slow person holding up a line of fifty people. Dinner was great with poppyseed rolls and ... Read more
from Perth, Western Australia, Australia
Submitted on 07-11-2016
We stayed here for work and had a very nice room for the price paid. Room was very clean and everything was in good working order. Very comfortable bed! Breakfast was very good quality and choice. Food in bar was reasonable and staff very nice. Overall impression of hotel facilities was very good.
from Bristol, United Kingdom
Submitted on 07-11-2016
Absolutely loved this hotel- excellent customer service and gorgeous rooms(we stayed in the double room). Hotel in general is gorgeous and well worth the money. Would definitely stay again! Recommend this hotel to anyone - leisure or business!
Submitted on 11-11-2016
Considering the website advertised a major refurbishment they obviously didn't spend any of the money on the windows.. yes it's on a dual carriageway but the road noise was terrible, and I mean TERRIBLE. I have stayed in dozens of hotels and this was the worst road noise I have ever experienced. As the hotel was fully booked they could not move me and I work up more tired than I was when I went to sleep!!! Eating there would have been expensive and I think it's quite unfair to charge £15 to use... Read more
from Eastbourne
Submitted on 10-11-2016
Doubletreee seem to me to do what it says on the tin. Its a big hotel and, at the price I paid, that seemed reasonable for top of the range facilities. Everything was as I expected. Enjoyed the stay. The Internet service/ connection could do with improving. My message to them - this is the one thing that is irritating - you make me go through hoops to get a good signal. Apart from that - everything is fine.
from Sittingbourne, United Kingdom
Submitted on 14-11-2016
Very convenient location being a few footsteps from bars & restaurants. Staff were extremely helpful & friendly and hotel has recently been refurbished. Would recommend. Breakfast was unfortunately a letdown with food being lukewarm even though we were in dining room at 8.30.
from Santa Barbara, California
Submitted on 15-11-2016
I stayed here for 3 nights in late October 2016. The hotel was clean and room quality was similar to other Doubletree hotelas I have stayed at in the past. Breakfast was included with my stay and was a standard English breakfast. Only downside to the room was air conditioning was not working adequately to cool the room, so I had to sleep with the window open. I contacted the front desk and they reported that the AC couldn't be fixed. Otherwise my stay met my needs
from London, United Kingdom
Submitted on 19-11-2016
I visited DoubleTree by Hilton Hotel Woking for a conference. The hotel is about 10 minutes walk from the Woking train station and it's easy to find. The lobby was clean and modern, staff were kind and polite, food at lunch was ready on time and was good although I wouldn't call it delicious. The conference room was big and suitable for our event. We had few tea breaks - the tea and coffee were decent, the pastries and cakes were quite nice. In overall, I can recommend DoubleTree by Hilton Hotel... Read more
from Barnet, United Kingdom
Submitted on 21-11-2016
Excellent location. Very friendly and efficient staff, who are always willing to help. Good value for money. I would recommend this hotel, which has been refurbished to a high standard. We will be back again.
from Chesham
Submitted on 22-11-2016
Stay here overnight very clean very helpful after coming in from night out very late they were more then happy to serve us and open the bar after midnight very polite man could not do enough for us! Check in very informative
from Halesworth, United Kingdom
Submitted on 28-11-2016
We were right royally treated by all the staff at Woking Double Tree, the hotel is excellent in facilities and the commitment of the staff. It is located in a very useful location for the town. The food and service were excellent. I recommend it unreservedly.