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Mercure Muenchen City Center

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Based on 1649 reviews
Room & Rates
Superior Room

Superior Room

1 double bed
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 80-cm LCD TV with premium channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room

Standard Room

1 double bed
269-sq-foot (25-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi, 80-cm LCD TV with premium channels
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Connecting/adjoining rooms can be requested, subject to availability
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Privilege, Room

Privilege, Room

1 double bed
355-sq-foot (33-sq-meter) room with courtyard views

Layout - Separate sitting area
Entertainment - Free WiFi, 80-cm LCD TV with premium channels
Food & Drink - Refrigerator, free minibar items, espresso maker, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Sofa bed, free newspaper, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Mercure Muenchen City Center
Senefelderstr. 9, Munich, Germany 80336

Rooms
Make yourself at home in one of the 167 air-conditioned rooms featuring refrigerators and free minibar items. 80-cm LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features include shopping on site, a television in a common area, and tour/ticket assistance.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 110
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1649 reviews
from Jasper, Canada
Submitted on 03-05-2016
We spent 5 nights here as part of a longer European holiday. The accommodation itself was average but the staff here are wonderful and so helpful. Their input definitely made our stay here much more fulfilled. The location is very handy to the Munich Rail Station, easy walking distance to the Marienplatz and numerous other attractions. The breakfast bar is also a highlight of the hotel. It offers a great selection of food types which should satisfy most tastes.
from Warrington, United Kingdom
Submitted on 09-05-2016
Barely a two minute walk from the Hauptbahnhof (main railway station), the Mercure is a super city centre hotel. The bedrooms are extremely well furnished, appointed and comfortable. Breakfast offers an excellent selection of traditional German fare with other popular choices to suit international travellers. Just a 5-10 walk takes you the Marienplatz, the Ratskeller and the big churches of Munich. Our first visit to Munich and this hotel was the perfect choice, thoroughly recommend it !!
from Sofia, Bulgaria
Submitted on 16-05-2016
This is a four star hotel which unfortunately is not in the best neighbourhood (that being the worst part of Hauptbahnhof or Main train station). I arrived on a Sunday evening and there were a lot of drunk and shouting people around the station and that made me pretty uncomfortable. The hotel itself is quite luxurious and lives up to its 4 stars - the staff were always very friendly and welcoming, my room was very spacious, well decorated and also very clean (there are also renovated rooms). ... Read more
from
Submitted on 23-05-2016
Very short walk from station. Bit of a seedy area. Real quick check in. Good sized clean rooms and bathrooms. Free mini bar - never experienced that before. Great breakfast. I would definitely stay here again.
from Mold, United Kingdom
Submitted on 24-05-2016
An ideal hotel for our few days touring Munich on our way home from Austria. Check in was an excellent start to the stay. The room was spacious for our needs and the breakfast very good. Just a short stroll from the main rail station and not too far from the City Centre sights.
from Basingstoke, United Kingdom
Submitted on 04-06-2016
Very close to Munich city centre, very quiet, spacious and clean rooms and nice breakfast. The room I slept in had a mezzanine with the bed which, besides adding character to the room, made my sleeping nights very quite and comfortable.
from Spangdahlem, Germany
Submitted on 04-06-2016
We had two rooms since this was a last minute addition on our trip. Driving was a little tight with a bigger vehicle and parking in garage a bit tough in the parking garage. The hotel is nice and very comfortable outside area wasn't the best. Probably wouldn't stay here again if by myself. Staff was friendly. This is very convenient place to stay when doing some sight seeing. Need to be wary of some of the panhandlers down the street from the hotel which is what made me uneasy. The hotel i... Read more
from
Submitted on 07-06-2016
Mercure is a good hotel located very close to Munich hauptbanhhof which is a problem nowadays with the huge concentration of refugees and police. its a little bit noise during the evening and i didnt feel safe staying around this área but the hotel has a good price, very nice Rooms and good food
from Istanbul, Turkey
Submitted on 08-06-2016
I like the hotel, staff, location and service. Receptionists were so kind and helpfull that make your stay easier if you are not familiar with Munich or Germany. I,with no doubt, advice this hotel to everyone.
from Melbourne, Australia
Submitted on 09-06-2016
The hotel is only a couple of minutes away from the main station, which is handy but also unfortunate because the area is rough. We arrived around 9.30pm at night and felt quite unsafe walking to the hotel with our children. There were a lot of people, many homeless, drinking outside the station. The staff were very helpful, and all spoke English well. We booked the triple room (queen bed and a pull out sofa). The room was quite big and well appointed. We were a bit disappointed that the queen... Read more
from Mumbai, Maharashtra, India
Submitted on 10-06-2016
around 100 mtrs in a lane from the station, a nice cosy property with a great breakfast spread... reception staff is excellent( inspite of they not able to locate our booking, they made us comfortable , connected all the dots and gave us the rooms and enough time to sort things out with our travel agent).. Lifts are a bit cramped but not many floors so OK.. Great starting point for covering munich and cities around, enough food options with train station right next( we got spoilt - what yumm p... Read more
from
Submitted on 13-06-2016
A good hotel for a decent price, very conveniently located 300 metres away from Munich central railway station. Shops and restaurants around. Also night and strip clubs ;-) . Modern, clean rooms. Good bed. Expensive breakfast.
from Burgess Hill
Submitted on 20-06-2016
Really nice hotel,, very friendly staff, rooms good but the actual location was not the best. Great access into the city and station. good bar with good food. Large selections of gins & tonics to try and food good.
from Farmington, Connecticut
Submitted on 24-06-2016
Outstanding helpful staff-reception made reservations and provided excellent advice and breakfast servers knew what coffee we wanted each morning, dinning room knew what wine we wanted late evening. They were fantastic. Wonderful breakfast. We had yogurt and fresh fruit and fresh breads with cheese. There were also several hot options. Excellent quality. Also one night we had burgers in the restaurant and they were excellent. Large clean room with all expected amenities. As with every hotel ne... Read more
from
Submitted on 29-06-2016
Location wise it is close to the Munich Central Station. I stayed on the second floor and if you are like me who doesn't smoke and have low tolerance of smoke smell, try to avoid staying on this floor because the main door is usually open and people just smoke outside, causing the lobby area to be filled with smoke. For some reason, I usually find the first floor is filled with smoke; thus, the smoke just go up to the second floor. Also, the room's air-condition is not cold at all even when I p... Read more
from
Submitted on 29-06-2016
Perfectly located for main railway station and City Centre Hop-on Hop-off bus tour. The area in which the hotel is located is not the best (often the case near city centre railway stations) but don't let this put you off. It's safe and there's plenty of other tourists. The hotel is clean, the rooms are a generous size and the staff are wonderful. I only speak English and, although from different parts of the world, they try their very best to speak good English. Nothing is too much trouble for ... Read more
from Greater Melbourne, Australia
Submitted on 30-06-2016
Good, clean, safe hotel near the main railway station, close to trains, trams, shops, and restaurants. Staff were all friendly and helpful, smooth check in and check out. We spent the extra $ for a 33 square metre room with lounge area and it was worth spending the extra for a large comfortable room. Large, spotless bathroom with good toiletries, fluffy towels and a great shower. Very good breakfast provided. Complementary mini bar restocked every day. Slow Wi-Fi was a disappointment. You can b... Read more
from Singapore, Singapore
Submitted on 03-07-2016
The hotel is conveniently located to the main train station (about 5 mins walk) and Marienplatz (about 15 mins walk; longer if you get distracted by the attractive shops and sights along the way). I like how the hotel provides infused chilled water (it could be cucumbers or oranges or mint) to welcome guests at the lobby. Very refreshing drink. Unfortunately, my experience was marred by a rude frontline staff. She was manning the reception on Sun 19 June afternoon and on Mon 20 June afternoon. ... Read more
from Burgess Hill, United Kingdom
Submitted on 04-07-2016
Very good location near the mail railway station and with secure car parking available ?18/day. Staff were excellent, friendly and efficient and spoke good English, which was useful as my German is not very good! The Bar and Restaurant area has been newly renovated and was also good, amazing collection of Gin & Tonics (a speciality of the hotel) and good selection of German Beers and wines. Food was also pretty good for hotel fare. Spacious modern room with excellent beds. We would definitel... Read more
from Semarang, Indonesia
Submitted on 06-07-2016
I certainly recommend this hotel for anyone who visit Munich. This hotel has underground parking lot. This hotel has nice and friendly reception. This hotel gave free minibar. This hotel is only 3 minutes away from Hauptbahnhof. And certainly near to Stadtmitte. The room was very clean and not small. My family and i are totally satisfied with this hotel.
from Luvia, Finland
Submitted on 06-07-2016
I chose a hotel near train station and I was glad I chose this hotel. Room was spacious and it's always nice that bathroom counter has enough space for two toilet bags. And the bathroom was otherwise big too. Our room faced a rather noisy street but as soon as the window was closed all the noise was left outside. Nights were nice and quiet. Free minibar was great! Breakfast was delicious. Staff was friendly. Only minus was the breakfast staff. We stayed four nights and had our breakfast at the... Read more
from
Submitted on 07-07-2016
Mercure Münich City Center is a good hotel. It needs some renewals, but in general the hotel was good enough. The staff was very good and helpful.On the other hand, I did not like the street. There are lots of hostels in the same street, not a good place for a quality hotel.
from
Submitted on 09-07-2016
Location is close to everywhere ; but , neighbourhood is not Good , There Are a lot strange People who can disturb YOU . On The other Hand , Lady in Restaurant For breakfast is not The BEST ONE to employ in a hotel for welcoming People . She is rude . ALSO , Restaurant staff is not Good , they do not care their job ... Hygen is not Good as well in Restaurant during breakfast .
from Singapore
Submitted on 11-07-2016
we requested for 2 double bed (queen size) + 1 single bed (sofa) that the housekeeping make into bed. We have more space even with that and my 2 kids played hide and seek in the room! They also love the bath tub. FREE daily replenishment of 1 beer, 1 coke, 1 sprite, 1 carbonated water in minibar. Location wise is very good, just 5 mins walk into Munchen Haubahnhof, can enter to 2 sides of the stations. Along the street also have other hostel and you will pass by area crowded by Blacks (they h... Read more
from Bergen, Norway
Submitted on 11-07-2016
This hotel was centrally located in Munich, had decent room sizes and good service from very attentive staff. We had an extra large room with two small floors including complimentary minibar. They offered room service from their restaurant which served both german and american food. Underground parking was available for 20 Euros per night.
from Dubai, United Arab Emirates
Submitted on 12-07-2016
We had booked a superior room which was decent sized with a comfortable bed. Our room was on the 5th floor and we found it to be quiet. I believe that the rooms facing the inner courtyard have a better view but since we were out all day, no complaints on that front. Breakfast spread was quite good and we enjoyed it. The location is very convenient and close by to the central station. On the face of it, the neighborhood may not look very posh but we never felt bothered or threatened at any poi... Read more
from pune
Submitted on 16-07-2016
The hotel is on a busy street full of hostels. It is just 5 minutes from the station and about a 15 minutes walk from Marianplatz, the happening place. Excellent service, good restaurant. And they refill the minibar for free which is a big thing in Europe.
from Doha, Qatar
Submitted on 18-07-2016
I think this hotel only one star because the services and quietly not much with 4 stars hotels I thank you can do it more than I thought I would like to see the hotel room and well next time we are coming to the hotel in the next visit to the hotel .
from Trondheim, Norway
Submitted on 19-07-2016
Nice hotel with non-existing AC, even though they state they have. Summer's in Munich can be very hot and AC is essential. Stay away. Or no, stay if you enjoy being sweaty and sleep badly in very hot rooms.. Other than this, hotel is actually very nice. Big rooms, clean etc.. But non-existing and not-working AC ruins the whole experience.
from California
Submitted on 19-07-2016
The hotel is 5 minutes from the main train station and 10 minutes to the downtown shopping area by foot. Located on a small busy street but has underground parking. I stayed in this hotel before a couple of years ago and I like the new renovations of the dining area and bar area. Bartender was knowledgeable and nice and front desk staff very pleasant. Great service was provided by our waitress, I believe her name was Lisa. Me and my wife had such a hard day and Lisa's great attitude, friendl... Read more
from
Submitted on 20-07-2016
Very convenient location, easy access to train station. The room was clean, however, I already stayed on the 4/F but still couldn't fall into sleep in the middle of the night as it was very noisy during mid night on the street. Better close your window's blanket as you can see people sleep next to the building.
from Bremen, Germany
Submitted on 20-07-2016
Well the Mercure Hotel in Munich ,not fair away from the Central Station and not far away from the city. The Service Staff are really nice. This Hotel has good ,clean and wonderful rooms ,what makes a stay in this Hotel real great.
from Australia
Submitted on 20-07-2016
The location was great as we were able to walk everywhere with ease. The area doesn't look that inviting with beggars etc but we never had a problem and always felt safe. Hotel staff were friendly and efficient. Free mini bar always a bonus and a great buffet breakfast. We would stay again.
from Ashburn, Virginia
Submitted on 21-07-2016
We stayed at the hotel from July 15 through July 18, 2016. The location is excellent, truly a few footsteps away from the Central Station - as advertised. Also a few blocks away from the Munich city center. We read some very negative reviews about this hotel before our trip. Honestly, those reviews made us having second thought about staying in this place. Glad that we did not change our plans. Allegedly the hotel is located in a street where the drunks and panhandlers roam at late hours. We als... Read more
from Manchester, United Kingdom
Submitted on 24-07-2016
The hotel is just 5 minutes walk from the main train station, although you do have to walk past the homeless alcoholics drinking outside the station and unfortunately the limbless beggars but on no account did we ever feel threatened they do keep themselves to themselves. The hotel is very clean check in and bar staff were very friendly, helpful and chatty. We didn't eat in the hotel which is not something we ever do due to wanting to get out and about try different restaurants. We did feel brea... Read more
from
Submitted on 03-08-2016
We requested a very early check in and although they weren't ready for us they did their best and even provided us with coffee while we waited. 40 mins or so later they had our room ready and it was very nice indeed. Free mini bar, coffee machine and decent enough wifi set us up for the day to explore Munich. Very clean, quiet and ideally located hotel with very knowledgable and helpful staff. In terms of it being a 'dodgy neighbourhood' . I didn't think so, it's not Park Lane but nothing ... Read more
from
Submitted on 07-08-2016
First they keep us in the reception for one hour waiting for the rooms to be ready There was no baggage service I like the view from my room The rooms was totally clean and comfortable In the room there was no slippers only un my room Some rooms are smaller then others however all are same price
from Newton, Massachusetts
Submitted on 14-08-2016
This is an outstanding hotel in a poor neighborhood, otherwise I would rate the hotel excellent. The Mercure is a recently updated, modern hotel that is clean with spacious comfortable rooms. The rooms are only outmatched by the excellent service. The service was outstanding from the very beginning to our departure. They make it a point to understand and meet your needs as a guest. Our family of 4 had a very early flight and the desk prepared food carryout for us to take with us to the air... Read more
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