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ibis Hamburg Alster Centrum

Hamburg, Germany (HAM)

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Based on 1037 reviews
Room & Rates

Standard Room (1 double bed)

1 double bed
Entertainment - WiFi, flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
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Room, 1 Double Bed, View

1 double bed
Entertainment - WiFi, flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 Double Bed

1 double bed
194 sq feet (18 sq meters)

Entertainment - WiFi, flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Double Room

1 double bed
194 sq feet (18 sq meters)

Entertainment - WiFi, flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Single Room, 1 Single Bed

1 single bed
194 sq feet (18 sq meters)

Entertainment - WiFi, flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room (2 single beds)

2 single beds
194 sq feet (18 sq meters)

Entertainment - WiFi, flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
ibis Hamburg Alster Centrum
Holzdamm 4-12 & 16, Hamburg, Germany 20099

Rooms
Make yourself at home in one of the 165 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and you can also request irons/ironing boards.

Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

Dining
Enjoy a satisfying meal at a restaurant serving guests of ibis Hamburg Alster Centrum. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hamburg? This hotel has 1829 square feet (170 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars.

Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 per person (approximately)
  • Fee for in-room wireless Internet: EUR 9 (rates may vary)
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 8 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Hypoallergenic Room Available
  • Lounge/Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1037 reviews
from Brussels
Submitted on 15-05-2016
This is a basic Ibis with undecorated rooms and very basic amenities. Very friendly staff, good breakfast. Excellent location in a quit street next to the Alster, just a minute from the main train station and the Kunsthalle, a few minutes from the old city centre. Less close to the Reeperbahn or Sankt Pauli if that's your thing. Strangely enough, they don't offer rooms for two persons with separate beds. You can either have a king size or sleep in a room with three single beds. Since my compani... Read more
from Los Angeles, California
Submitted on 17-05-2016
The room was clean, very good service and due to the excellent location, great value for money. Being used to US standards, I felt the rooms were very small. Also, the pillows were too firm for my taste.
from Fife, UK
Submitted on 19-05-2016
On arrival we were given room 527. Our initial impression was very good until we went to bed. The hotel description boasts "Soundproofing and innovative beds will ensure you enjoy a relaxing, restful night's sleep" but unfortunately this is not the case. If you are at the back of the hotel and you constantly get the noise from the passing trains throughout the night. So on top of a constantly interrupted sleep we couldn't even rest in the room due to the drilling, hammering and other noises from... Read more
from Northampton, United Kingdom
Submitted on 22-05-2016
Stayed at this hotel whilst visiting the Hamburg Christmas Market. Central location right next to the railway station and only a short walk to the market and main square (around the town hall or Rathaus). Restaurants - shopping and bars all within easy reach of the hotel. The rooms are spacious, warm, clean and reasonable size to make the stay enjoyable. This is a value hotel of good quality in the heart of the city.
from Birmingham, United Kingdom
Submitted on 23-05-2016
Our room was at the back of the hotel, overlooking the railway, and too near the lift..... The room was very hot and stuffy. You couldn't have the window open because of the train noise, and the air-con did not work. When we asked at Reception we were told that the air-con would not operate until the outside temperature was 20 degrees! They gave us a small fan heater?Cooler? But it was very noisy and made no difference. The room was small with basic furnishings and little storage. It was... Read more
from Preston, United Kingdom
Submitted on 12-06-2016
Very nice hotel, ideally situated near to the main railway system. Rooms lovely and clean with adequate facilities in them. Bathroom nice and large with powerful shower. Lounge and breakfast area very nicely designed for ease and comfort for the customers. This hotel is ideally situated close to all restaurants for eating out and theatres.
from Mumbai (Bombay), India
Submitted on 22-06-2016
I have stayed in this hotel quite a few times and still remains my most preferred staying option. Its proximity to a few Indian restaurants is one of the reasons and the other reason is most of my places of interest are at walking distance. The rooms are quite IBIS and you are quite sure what you get there. The breakfast is good and sufficient. The staff is quite helpful and swift in their duties. Its quite near the railway station and also nice for a walk along the Alster.
from
Submitted on 02-07-2016
I was worried, as I had a horrible experience at the Berlin Ibis trying to book this stay in Hamburg. Front desk staff horrible in Berlin, in fact would not even help me make reservations (my hotel Steigerberger ended up booking here for me). Once I got here, I can't say enough for Vlad's help at the front desk, no matter what my issue was. Rooms were clean and simple and breakfast was adequate. Good location, close to train station. Nice location by water, too.
from Columbus, Ohio
Submitted on 13-07-2016
We visited Hamburg for three bights and had an enjoyable stay. The hotel was clean and the rooms were comfortable. Parking was a bit expensive at 11‚?¨ a day but was located on site so it was convenient. The location was good, right on alster lake and was only a ten minute walk to the old town hall! The breakfast buffet was good and the food was restocked quickly when something was empty. The only negative was that the wifi was extremely slow and often did not work at all which was very frust... Read more
from Cali, Valle, Colombia
Submitted on 20-07-2016
In town for a conference. Perfectly close to train station, museum, lake, university, shopping, restaurants and canals. Price is right and rooms are perfect for someone who looks for some comfort yet nothing more than a place to sleep and keep your stuff. Breakfast was fine. Only complaint if you have light sleep ask not to be in the tower close to the train
from Brisbane, Australia
Submitted on 21-07-2016
The hotel is well located, just over half a kilometre from the main railway station, and close to the historic but trendy district of St Georg. The hotel has the usual value-for-money quality and features of Ibis hotels generally. The decor is modern and there is even an extension cable on the desk featuring multiple electrical and USB outlets. Breakfast is available for ‚?¨11and features the standard Ibis fare. The air conditioning worked very well, as did the free wi-fi. Staff on reception dur... Read more
from Ioannina, Greece
Submitted on 02-08-2016
Polite and helpful staff, very good breakfast, proximity to the river Alster. The room, despite the description, was far from spacious and the premium internet was very problematic. The advertised view to Alster was a side view, but, according to the hotel's orientation it was all we could get.
from Mersin, Turquie
Submitted on 10-08-2016
I was veryn pleased. The place is central, close to the central station and Alster, main streets and walking distance to most of the important places.Sleep quality is as good as all the other Ibis which I am regularly staying
from Sevilla
Submitted on 24-08-2016
This is a nicely-done, modern Ibis located just a 5 minute walk from the railway station (along a nice street with no riff-raff). The rooms are typical Ibis-modern (splashes of color, inexpensive Ikea furniture, etc) and functional. Staff are somewhat indifferent and free WiFi is only available in the lobby. Relative to what other hotels were charging while we were in Hamburg, this Ibis offered a decent rate. Will look elsewhere on our next trip to Hamburg but this is certainly an acceptable... Read more
from Midlands, UK
Submitted on 27-08-2016
Well location is the major advantage for this hotel. If you want to be in this area of the city it's perfectly positioned and only a 5 minute walk from the central train station. Rooms are nice, staff are helpful and friendly and breakfast is good. What did I like less? You can't seem to open the window which means either being too hot or using aircon. I'd rather just open a window much of the time.. Double beds are not exactly huge.. And wifi was up and down. It certainly wasn't great in my... Read more
from Andover, United Kingdom
Submitted on 31-08-2016
when i booked this hotel it was because it had a restaurant,but when we got there it did not do evening meals.i mean after spending all day to get there the last thing you need to do is go out and find a restaurant.also when i booked the double room which is for two why did i have to pay 60euros extra for my husband.i did phone them up after i booked and said it was for 2people.
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