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Hamburg, Germany (HAM)

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Based on 613 reviews
Room & Rates

Standard Room

  • One Double Bed
  • Two Twin Beds
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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One Bed With Sofa Bed Nonsmoking

  • One Bed
  • One Sleeper Sofa Bed
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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One Bed Accessible Nonsmoking

  • One Bed
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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Two Single Beds Nonsmoking

  • Two Single Beds
Cable/satellite channels are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A sofa bed, a safe, and a desk are among the included amenities. This room is Non-Smoking.

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Luebecker Str. 109, Hamburg, Germany 22087

Hotel Features.
This 3-star property has a business center and offers a meeting/conference room and business services. Wireless Internet access (surcharge) is available in public areas and the hotel has an Internet point. This Hamburg property has 20 square meters of event space. A bar/lounge is open for drinks. The hotel serves a complimentary breakfast. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include multilingual staff, laundry facilities, and dry cleaning/laundry services.

179 air-conditioned guestrooms at Holiday Inn Express HAMBURG CITY CENTRE feature coffee/tea makers and safes. Furnishings include desks and sofa beds. Bathrooms feature hair dryers. Wireless Internet access is available. Guestrooms offer phones. Guestrooms are all non-smoking.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per day
  • Fee for high-speed Internet (wired) in business center: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in business center: EUR 5 per day (rates may vary)
  • Fee for high-speed Internet (wired) in all public areas: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in all public areas: EUR 5 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 5 per day (rates may vary)
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 613 reviews
from Chesterfield, United Kingdom
Submitted on 17-04-2016
I have just returned from a 3 night break to Hamburg and this hotel really felt like I should have paid more than I did to stay here. From check in to check out everything was a very positive experience. Every member of staff we encountered which were reception and breakfast personnel were very professional and helpful. Everywhere in the hotel was spotlessly clean and I loved the ice machine by the lift which I used to chill the orange juice in the morning after a night out on the best beer in... Read more
from Gurgaon, India
Submitted on 26-04-2016
It was a real short stay, needed about 4 hours sleep, as we had worked all night before taking a flight. Clean room and bathroom, practical room, good air-conditioning. Free internet. Breakfast is free, but very limited. but good. Reception staff very helpful
from Kitchener
Submitted on 05-05-2016
Such a warm friendly reception. Clean and safe. Comfortable lobby with tons of comfortable seating to relax in. Great little bar. Superb location. Far enough from the bustle and yet close enough to everything. Grocery store in back to stock up for travel. Bank with ATM 1 minute walk. Large variety for breakfast with super coffee! Just came from two week cruise and my bed was much more comfortable than what I had slept on for two weeks.
from Bangkok, Thailand
Submitted on 17-05-2016
The hotel is slightly out of the city, but with easy access on foot and by train. The hotel is very clean, the breakfast is always plentiful and the staff are very friendly and helpful. Book in advance as its daily rate varies.
from Brussels, Belgium
Submitted on 28-05-2016
The best I can say about this hotel is that it is located close to underground station and in walking distance from the town hall... As the hotel was quite busy the cleaning detail came very late and didn't speak very well German or English, but at least the rooms were clean! The 3/5 rating is generous, could easily have been 2/5 but I feel that would be unfair....
Submitted on 02-06-2016
Spent 2 nights at this hotel. Really well positioned to public transport and Tourist sites in Hamburg! Very typical express hotel, well spoken english speaking staff, room has everything you (and no more). Breakfast was good, very busy!!! but well maintained and fresh!
from Pune
Submitted on 21-06-2016
We had a very bad experience with Reception staff. We had made a booking for 2 rooms(single booking) however were provided rooms in different buildings with different floors and no common connectivity. It will take you 10-15 mins from going from one room to another. Since we went as a family and it was a single booking this is something simply UNACCEPTABLE! On top of it, they blocked my card for a particular amount( which is fine) but they never bothered to inform me, even when i asked have you ... Read more
Submitted on 28-06-2016
Modern, clean and generally feels nice. The free WiFi is easily accessible, just connect and enter room number and full name. It's located 600 meters from the S-bahn (S1) that runs to the airport and the central station. When we arrived, we asked for a baby cot instead of an extra sleeping couch. They quickly switched the room and the baby cot was almost set up and made before we got to our room. It was no problem to start the breakfast a bit earlier than schedule. The breakfast had a fine se... Read more
from Fjallbacka, Sweden
Submitted on 30-06-2016
Hotel in a semi central location, 2 stops with the Ubahn, ok breakfast, but very uncomfortable beds, and small room, contemporary decor nice, as well as bathroom. 1 towel dirty in the room, kind of yucky. MOST NEGATIVE, THEY CLAIM TO HAVE INTERNET IN THE ROOMS, BUT IT WASN'T WORKING. We took our devices to the lobby, front desk personal helped, went back to the room, not working, had to sit in the lobby to late hours to get some stuff done, needed to continue our travel. After reading some revi... Read more
from Plainfield, Illinois
Submitted on 20-07-2016
I went with a small group of students studying abroad and this hotel was our base for half our trip through Germany. First and foremost, it was the best hotel of our 17 day stay. No awards for overly glamorous but very functional, clean, and easy base to get around with train system. Had a chunk of good places to eat right in area (The Village Den was AWESOME!, a burger place a block away was great and the kids enjoyed the pizza place right next door). The breakfast was the most "American" l... Read more
from Lancashire
Submitted on 23-07-2016
Stayed here for 3 nights when visiting family. Please ignore the negative comments this place is very good, great location and certainly not as some of the moaners have described. Arrived and checked in very quickly and was allocated a room on the top floor(513) The room was excellent, good size and spotless. The bathroom was excellent and again, ignore comments about lighting (some ppl need to learn how to use light switches). There was a number of English speaking channels on the tv which ... Read more
Submitted on 08-08-2016
Air conditioned (rare in most of Germany)! Small but clean rooms . Nice breakfast. Friendly efficient staff. Convenient to subway (2 blocks) and other transportation. A true value. Nice restaurants nearby. Safe neighborhood. I would stay here again.
Submitted on 12-08-2016
Nice Hotel close to not one, but two U and S-Bahn stations, which has a train that goes straight to the heart of the city. The hotel has a Supermarket in front so you can pick up your German Beer. Breakfast, Average. No Wieners though. The room is not Big, but honestly I was expecting a smaller room, so I'm cool. Staff was Super nice, Parking is 10?/Day.
from Melbourne, Australia
Submitted on 17-08-2016
I stayed at this hotel with my family recently. While there was nothing particularly wrong with the location, calling it City Centre is using a bit of poetic licence I must say. To walk to the main train station (which one could reasonably define as the city centre), it took us about 30 minutes. Not quite what I'd call city centre. Apart from that, the hotel is right next to a supermarket, so that's always handy for cheap eats and beers. There are plenty of restaurants and things to eat nearby, ... Read more
from Rugby, United Kingdom
Submitted on 28-08-2016
Great base to explore Hamburg and short walk to underground straight into Town Hall centre. Breakfast time looked busy at first glance but it worked. Friendly helpful staff. Local restaurants nearby especially Einsteins.
from Chelmsford, United Kingdom
Submitted on 04-09-2016
Stayed here overnight on our way to Scandinavia. Received an email the day before from Alba at the hotel to advise there had been confusion between them and and could we confirm the room needed. We responded immediately and asked for confirmation back which we never received. Anyho, arrived at the hotel and all was okay and a family room was ready for us. Room was small and the sofa bed was also on the small side. Breakfast was extremely stream lined. No hot option other than boiled... Read more
Submitted on 11-09-2016
Very peaceful and quite. There is a train station within 5 minutes walking. We reached early and could not get a early check-in as we had booked the place the same day morning. Staff offered to become member of accor hotels, immediately got early check in and collected points. Also, had a small kids play area to keep the children busy while we sorted all this out. Breakfast option was decent, some nice mini croissants. The kids with us had band which got them goddie bag in the morning everyda... Read more
Submitted on 12-09-2016
Good position, even if it's not in a fancy place, but it's some minute walking from the public transport. Good rooms, bathroom very spacious and clean. Not so good: - no scrambled eggs&bacon for breakfast (too bad) - no bathrobes in room and a very small towel for the shower
from New Delhi, India
Submitted on 12-09-2016
Nice clean rooms , friendly staff but the breakfast lacked variety. A hearty breakfast sets the mood for the perfect holiday or sightseeing and that was lacking. Some three stars have different breakfast menus everyday but this one was repetitive and not much to choose from.
from Paris, France
Submitted on 12-09-2016
I decided to change my normal booking pattern when in Germany on business and move away from German style hotels and book into a Holiday Inn product for a change. A lot had to do with avoiding the heat wave in Europe, and air conditioning was very appealing. This hotel met my expectations on many levels: Clean, modern, practical appointments in the room and elsewhere (even an ice machine), air conditioning, large shower, plenty of electrical plugs, very friendly, helpful staff, breakfast incl... Read more
from Malaga, Spain
Submitted on 15-09-2016
We stayed here for the second time after our flight back home to Spain was changed and again we had a very pleasant experience. A spacious room for 2 adults and 2 children, a plentiful continental breakfast included in the rate and a friendly service at the reception. Close to the U-Bahn, so we took a quick sight seeing trip into the center of town and with lots of dining options in the vicinity. Definitely our hotel of choice when staying over in Hamburg
from Ptuj, Slovenia
Submitted on 18-09-2016
we stayed there for only one night, but it was a great hotel with almost new rooms and lobby. the parking garage is near, the gas station is over the street, grocery shop is also near i have to say one of best hotels i have visited lately only the location is a little far from the centre, but the underground train station is just two blocks away, so also this is not such problem i will strongly recommend this hotel
Submitted on 18-09-2016
Just the right amount of everything...all you can eat breakfast, clean, comphy and spacious rooms, free wifi (you can even get a print-out), helpful staff, 5 minutes walking distance from the subway. It may not be the most luxurious one but it deliveres everything it promises and I for sure would book another room for another trip sometime...
Submitted on 24-09-2016
Stayed for 6 days to attend an exhibition..There's a REWE supermarket at the back of the hotel and it's very convenient..but very few food is spacious...good for business trips..but rate during my stay quite expensive about 400sgd per night which is 2 to 3 times than the usual is normal but ok..same everyday..
Submitted on 30-10-2016
I stayed here last week - and again, I was not disappointed. The Holiday Inn Express brand within Europe is a step or two above what you would come to expect in the USA. The pros of this property: 1. Location nearby public transit. 2. The beds were super comfortable 3. Free Wifi & Breakfast 4. Friendly Staff 5. Modern Decor ( seems like a new property ) They offer an option to get a free cocktail if you forego housekeeping daily - I thought that was a great touch. I'd stay here again withou... Read more
from London, United Kingdom
Submitted on 20-11-2016
We stayed here 1 night on our quick European holiday. Offered late checkout which we accepted, so worth being even a basic member of the scheme. The room was clean, modern and quiet air conditioning. The bed extremely comfortable and the bedding nice and thick. Breakfast included, all cold but a good selection with good tea and coffee too. The reception staff were very friendly and helpful, particularly Ana who helped us with a few bits getting around etc. Hotel well located, short walk from Wat... Read more
from Staffordshire
Submitted on 03-12-2016
A train ride away from the city centre but no stress we have never been to Hamburg before and we found getting around really easy . Most people speak English and will help . A four day travel pass brought at the information desk at the airport is ?58 that includes all U bahn S bahn buses. It's true what other reviewers say if your not down fir breakfast early there's no where to sit. At the back of the hotel is a supermarket called reiw can get food there nice cafe bakery and make your own box... Read more
from Frederikshavn, Denmark
Submitted on 05-12-2016
Spend a weekend in Hamburg, a family of four, not much room for four people in the room, but ok, and it'd getting more and more difficult to find roomsfor the whole family. Free coffee in the room. Wifi was good, but the TV is missing English speaking channels, not a single one...... Breakfast is basic but ok.....