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Eden by Centro Basic

Hamburg, Germany (HAM)

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Based on 177 reviews
Room & Rates

Single Room

  • One Bed
This room is Non-Smoking.

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Standard Double or Twin Room

  • One Double Bed
  • One Bed
This room is Non-Smoking.

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Triple Room

  • One Bed
  • Two Beds
This room is Non-Smoking.

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Eden by Centro Basic
Ellmenreichstr. 20, Hamburg, Germany 20099

Based on 177 reviews
from Manchester, United Kingdom
Submitted on 22-02-2016
I had a single room with shared bathroom. However, I seemed to have bathroom to myself for the 4 days I was there. Breakfast was excellent with a good variety. Reception staff were friendly, breakfast room staff less so but usually as they were too busy (one or two a bot slow clearing up so put themselves under pressure maybe). TV in room was not so good several channels did not work and no English -not even BBC news. Excellent free wifi.
from Istanbul, Turkey
Submitted on 22-02-2016
I spent one night in a single room. (Room number 401) Excellent location, 100 m from the central train station. Very good breakfast. Other than that it was horrible... Very poor wifi connection. The room was extremely small with an extremely large bathroom. Very old furnitures and they seem dirty even if they are not. Very small bed made out of a sofa. There was a warning in the bathroom indicating that if the smoke detector in the room get activated because of the steam during bathing, you will... Read more
from London, United Kingdom
Submitted on 12-04-2016
I was booked this hotel (not out of choice) for a work trip. Upon arrival and checking into my room, it was a single bed, no toilet, no shower and only a sink. I could touch each side of the hotel room if I stretched my arms out. I asked to move rooms to a room with a toilet and shower but was told there wasn't any available. Thankfully work were able to book me another hotel. Upon checking out I requested a taxi, the staff reluctantly booked one for me. I'm not a fussy person but the hotel... Read more
from Great Malvern, United Kingdom
Submitted on 19-05-2016
Would I stay here again? No. The hotel is very centrally located: under 5 minutes from Hamburg's central station and has easy access to a variety of restaurants. Reception service was efficient and courteous, but the breakfast staff were the exact opposite. Simply took no notice of people. The breakfast selection itself was fine. The bad news is that the rooms and upper floors are in dire need of a makeover and soundproofing may be an issue for you. My room (201) was clean, but looked shabby... Read more
from Guildford, United Kingdom
Submitted on 28-05-2016
Wow! Just cross the road from central station! I stayed 3 nights in a single room. It was very clean but quite small. There is a hair dryer in bathroom. Wifi was good connected. TV had no English channel though. Staffs were friendly.
from Leeuwarden
Submitted on 08-06-2016
the location cannot be better, there is a pucblic parking garage very near. Everything was very clean, we had shared bathroom (ridiculously small) but it was always free and clean. The room was average, i just missed to have dark courtains, but it was quiet. Breakfast also very nice, there was fresh bread, fruit, cereals, meat, coffee... And all that only for 45? per night for a double room! It was much better than expected.
from South Shields
Submitted on 09-06-2016
The Hotel is in a great location for sightseeing. Bit noisy at night with drug and alcohol issues on the doorstep but that's a city for you. To be honest I took my teenage son and we had many discussions about drug and alcohol addictions and I used it as a positive .hotel staff fab, nice and friendly, room clean and everything we needed.first time in Hamburg and we will return, would use this hotel again. Breakfast staff lovely too say good morning and friendly.breakfast really good selection.
from Ubud, Indonesia
Submitted on 13-06-2016
the price for the room was 136 ?. For this we got a room with a poorly equipped shower cabin (no place to put your toilet articles, a very small and dirty shower ),traces of black mildew as well as quite some rust in the structure around the shower, an old and dirty carpet and a television out of stone-age. Fortunately we got another room of a more acceptable status after i insisted to change. S.Thing positive never the less: The staff is friendly, the hotel has a renovated room for breakfa... Read more
from Brighton, United Kingdom
Submitted on 15-06-2016
The hotel is very well positioned right in the center of hamburg. Every thing you need is close by. The hotel is clean and tidy with spacious rooms. At night the area around the hotel is like downtown Kabul or Mogadishu with a variety of shops and peoples from around the world.I would not recommend walking around with expensive items on display.
Submitted on 20-06-2016
Reception worked smoothly and the location is perfect close to the Hauptbahnhof and easy access to other parts on the city and airport. Lange Ruhe with its restaurants is nearby. Rooms are clean, bed comfortable. Wifi and showers work with no complaints. Also the breakfast was just what I appreciate. Very pleased with the choice.
from Melbourne, Australia
Submitted on 01-07-2016
Despite me having written evidence of my booking of a double room with king bed, I was left with a room with 2 widely separated single beds, no apology and a refusal of any kind of refund, instead told to take it up with Breakfast was great but love lost by then.
from New Delhi, Delhi, India
Submitted on 08-07-2016
Location excellent; just across the Central Train Station (5-7 minutes walk). Rooms are small with shared bath/toilet which are clean and tidy. WiFi works well. Breakfast is good with several options of fresh breads, fruits/salads, cereals, sausages, juice and tea/coffee. Reception staff is helpful. There are several eating joints nearby with Asian and Arabic dishes. In the evening, be careful while walking through the allies alone since a small red light district operates there. However, ... Read more
Submitted on 27-07-2016
The hotel is close to the train station It should need a refurbishment, the rooms are a bit outdated. The breakfast is very poor, with only bread rolls, cheese and ham, no warm food. The wifi is free and works for the most. The staff in reception is nice, but in the breakfast they are a little involved, and just standing behind the disk.
from Hobart, Australia
Submitted on 02-08-2016
A very small clean room, conveniently located to the central hotel. The bathroom was adequate with a good shower and newish fittings. Staff were helpful. Although mid-priced in many other cities, for expensive Norway it is more of a budget hotel. So travellers should expect rather basic accommodation for the price.
from Bury St. Edmunds, United Kingdom
Submitted on 07-08-2016
WE stopped over for 1 full day and night. The Hotel is very close to the main Train Station. The hotel was clean the staff efficient and friendly the rooms comfortable spacious with great bathroom en suite, bedroom with TV double glazing modern room good bed clean linen fresh. The breakfast was mainly continental with eggs coffee tea juice croissants toast etc. I would definitely recommend and use again the hotel and the price very good.
Submitted on 15-08-2016
I thought i reserved a room in a hotel. Somewhere it is even rated with 3 stars. All looks nice on pictures but in reality- old and moreover dirty place. Dormitory-style corridors on each floor. The toilet in a room was so stinky that I'd rather go to a piblic one. Bathroom is old and dirty, no hygienic staff; a drawer was stinking so much, that one feels bad to touch anything there. TV is an old retro Box from my great grandma's times. Payment in advance, not especially friendly reception staf... Read more
from Thailand
Submitted on 27-08-2016
This is not hotel is horrible staff too specially last staff I was stay one night when I asked for instenet not work she answer was horrible after that said don't shout here even I have paid for stay this hotel, no manners nothing.