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Best Western Premier Alsterkrug Hotel

Hamburg, Germany (HAM)

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Based on 283 reviews
Room & Rates
Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

1 queen bed
269-sq-foot (25-sq-meter) room with courtyard views

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed

1 queen bed
269-sq-foot (25-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Comfort Plus

1 queen bed
Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Premium Double Room, 1 Double Bed, Garden View (Quiet Location)

Premium Double Room, 1 Double Bed, Garden View (Quiet Location)

1 double bed
215-sq-foot (20-sq-meter) room with garden views

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with premium channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Executive Room, 1 Double Bed

Executive Room, 1 Double Bed

1 double bed
377 sq feet (35 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with premium channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Comfort Plus Double Room

Comfort Plus Double Room

1 double bed
215 sq feet (20 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Comfort Double Room, 1 Double Bed

Comfort Double Room, 1 Double Bed

1 double bed
215 sq feet (20 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Comfort Room, 1 Double or 2 Single Beds

Comfort Room, 1 Double or 2 Single Beds

1 double bed or 2 twin beds
269-sq-foot (25-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Executive Room

Executive Room

1 double bed or 1 bed
323-sq-foot (30-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Sofa bed, laptop-compatible safe, and free weekday newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
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Standard Room, 1 Double Bed

1 double bed
323 sq feet (30 sq meters)

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Double or Twin Room

Double or Twin Room

1 double bed or 2 twin beds
269-sq-foot (25-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free WiFi, 23-inch flat-screen TV with satellite channels
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Best Western Premier Alsterkrug Hotel
Alsterkrugchaussee 277, Hamburg, Germany 22297

Rooms
Make yourself at home in one of the 105 individually furnished guestrooms, featuring minibars and espresso makers. 23-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Amenities
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a sauna, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Hamburg? This hotel has 2669 square feet (248 square meters) of space consisting of a conference center and meeting rooms.

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National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Know Before You Go

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 12 per pet, per night
  • Rollaway bed fee: EUR 60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

  • A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Fitness Facility
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 283 reviews
from Orlando, Florida
Submitted on 11-04-2016
Unlike U.S. Best Western "Premiers" I've visited, this hotel was a luxurious property. My room was large; the bed was comfortable and had high-quality linens. The bathroom was large and had nice toiletries. I ate at the restaurant three times. The food was very good. The staff were all very friendly and helpful. Their English was better than mine, and English is my first language. This hotel is very near the airport, so not particularly convenient for tourism.
from
Submitted on 10-05-2016
Yesterday I spend one night in this Hotel. As it is really Close to the Airport and I had an early flight in the morning the travel agencybooked this one and I can tell you that it is really nice. Good Service and good gym. I can recommend it.
from Portsmouth, United Kingdom
Submitted on 06-07-2016
I always enjoy any stay at a Best Western. This was no exception. Polite staff, clean, comfortable and fully modern. Good food selection at reasonable prices given close to a major International airport. Wifi fast and I will stay again next time in the city. Excellent connections to bus and trains.
from Copenhagen, Denmark
Submitted on 05-09-2016
Stayed at the Alsterkrug hotel for 3 nights with friends on a extended weekend trip to Hamburg. The Hotel is very nice and clean. The hotel staff is extremely nice and helpful and all the information and material that we received was in danish :-) Unfortunately we did not have time to visit the spa or bowling alley. We had lunch in the Bierstube and 3 course dinner in the hotel restaurant and both meals was very very good. The rooms where very nice with a small balcony where we could sit and e... Read more
from Kvinesdal Municipality, Norway
Submitted on 09-09-2016
Located in a beautiful neighborhood with canals and parks. 15 minute walk to the U- bahn is like walking through a park. 20 minute with u bahn from city senter of Hamburg. I did not try the restaurant. Good and varied breakfast and nice rooms.
from Dallas, Texas
Submitted on 18-09-2016
The good: Very clean, very helpful staff, most of the essentials are there, nice patio restaurant area for the warmer evenings. The average: Average/small room size, OK breakfast, average in-room amenities, average food through room service. The bad: There is no air conditioning or fan in the room, so if you stay on hot days (in my case, above 28 degrees Celsius) the room gets rather hot. Really bad sound-proofing between rooms. Not really suited for a long stay, when you're there for business. ... Read more
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