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Novotel Frankfurt City

Frankfurt, Germany (FRA)

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Based on 747 reviews
Room & Rates

Superior Room, 1 Double Bed

1 double bed
237 sq feet (22 sq meters)

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 1 Double Bed

1 double bed
237 sq feet (22 sq meters)

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Single Beds

2 single beds
237 sq feet (22 sq meters)

Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker, minibar, and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free newspaper; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Novotel Frankfurt City
Lise-Meitner-Str. 2, Frankfurt, Germany 60486

Rooms
Make yourself at home in one of the 235 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreational amenities such as a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and discounted use of a nearby fitness facility.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Novotel Frankfurt City. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Know Before You Go

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Self parking fee: EUR 20.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 747 reviews
from Sheffield, Uk
Submitted on 24-03-2016
I had a two night stay. The location is just outside Frankfurt centre, but the hotel is easily accessible via either Messe or West rail stations. The hotel and my room were spotlessly clean, and my bed was very comfortable. I slept well. I didn't eat in the hotel, but I did have a drink and the bar area was comfortable and well presented. All the staff who served me, both at reception and the bar, were polite and friendly. The only problem was my room was warm, and the air con in my room ... Read more
from Regensburg, Germany
Submitted on 21-04-2016
I have been here several times and this time the experience was not as great as the last times. Everything felt so used that it even felt a bit shabby. The rooms a big but all the furnitures will need an update in the soon future. Still you can chose this place and have an ok stay but its not great anymore. Sorry Novotel!
from Selden, New York
Submitted on 28-04-2016
Room was clean and a very good size. The big windows provided a lot of natural light and even opened all the way. The location isn't great for tourist spots but for business purposes it is fine. The breakfast also had a nice big selection as well.
from Amstelveen, The Netherlands
Submitted on 03-05-2016
I have used to spend quite some business trips in Novotel, but this time we stopped there with the whole family. Friendly staff, comfortable rooms, good deal with breakfast included. Can recommend also for families.
from
Submitted on 19-05-2016
Is not so near the city center, but is close to a metro station. Offers a good structure for family with comfortable room and nice lobby. Service, attendants, breakfast and cleaning are also positive highlights.
from Chelmsford, United Kingdom
Submitted on 07-06-2016
This is an adequate hotel but our stay was let down in a couple of ways. Firstly we had pre booked dinner and the reservation stated a three course kids menu. There was no kids menu and we had to come up with suggestions which then had to be double-checked with the kitchen. Our two course meal then took two hours despite us being the only ones dining at the time. Secondly a check-out problem led to being charged in ¬£ rather than ‚?¨, which was far harder to resolve than it ought to have bee... Read more
from sydney
Submitted on 21-06-2016
Great Hotel with excellent service. We arrived at 8am in the morning and all our 3 rooms were ready for us. Rooms were excellent, we were 2 adults and 2 teens and we had a room with a queen bed, double sofa and single sofa, plenty of room and we had a great nites sleep on the queen bed. Breakfast and dinner at the hotel was excellent, with great service. Overall a great stay.
from Chatham, United Kingdom
Submitted on 23-06-2016
A typical Novotel. I stayed here two nights for a show at the Messe. Be warned that the far end of the Messe (Halls 1-3) is a 20-25 minute walk from here. Doable but not ideal if it is raining. Room was quite large for a city hotel, bed supper comfy. Lack of english breakfast teabags a minus, but kettle was a plus. But I carry my own as a seasoned traveller! Bathroom fine & quite big, I just wish designers wouldn't hide the toilet behind the door. Difficult when you get up in the night without ... Read more
from Worcester, UK
Submitted on 01-07-2016
Stayed here on business and found all the services provided are in keeping with what you'd expect from the Novotel brand in Europe. It's functional and handy for most of the travel routes into Frankfurt city. The hotel bar is small, but friendly and there is food available. The buffet breakfast is varied. So, it meets the needs of the european business traveller well enough. Be aware, as others have said, some of the rooms are close to the railway line and there may be the need to ask to change ... Read more
from London
Submitted on 06-07-2016
I have stayed twice now for business in the past month, good friendly staff, clean rooms, good bar and nice breakfast spread. I have no complaints and would happily go back. The hotel offers good value! I also recommend the Mexican Taco place around the corner !
from Nairobi, Kenya
Submitted on 20-07-2016
The accomodation was clean and practical for comfortable travel. The food was good and fresh. The rooms however do not have water. It however can be purchased downstairs at the vending machine. Wifi is free and fast. The hotel is 5 minutes away from the train station making it easy to access.
from Netherlands
Submitted on 21-07-2016
I am frequently visiting Frankfurt for business. I usually stay in the same hotel. This time I had to switch to another place and ended up in Novotel down town. The hotel is well located and has a business flavor but not more than that. Staff was running around during breakfast to clean tables to get everyone seated. It was difficult for them to timely accommodate crowd that was waiting to get a table assigned. Of course these situations can happen. Simply a shortage of staff. However, not reall... Read more
from Singapore, Singapore
Submitted on 22-07-2016
Novotel Frankfurt City is a good place to stay in Frankfurt. Location is good for visiting the trade fair and we were lucky to get a bigger room while we stayed there. It lives up to the standard you can expect from a Novotel and as such it is good value for money. I am happy to come back when in the area.
from Ljubljana, Slovenia
Submitted on 25-07-2016
Everything in big hotel close Frankfurt-Messe was on a really high level and I am really sorry we were staying there only one night. Rooms are nice, spacious, clean with all possible equipment, staff professional and friendly. As it's big hotel with many groups that are comming by buses you should count on taking more time for breakfast. It's really good with wide selection of food, also dinner was very tasty - as expected for price we paid, while delicious red wine we ordered extra was not that... Read more
from
Submitted on 29-07-2016
I have nothing bad to say about the personel, or the room at Novotel Hotel, BUT the payment procedure is a disaster. I have stayed at Novotel 2 times and both times, they have screwed up the payment. The first time was Novotel in Freiburg. They accidently charged us twice ‚?? of course when we got home we contacted them, and they apologized and corrected the mistake, still very annoying. Second time was Novotel in Frankfurt. They have a system so they reserve a deposit from our bank account (13... Read more
from Dallas, Texas
Submitted on 31-07-2016
The hotel is well kept, Reception is good, Breakfast is good, housekeeping is terrible, didn't change bed sheets all five nights! Child had a noise bleed, she made the bed with blood stains on pillows!
from Tel Aviv, Israel
Submitted on 02-08-2016
nice hotel but a kittle bit far from the center you can use taxis to get to the center there are a lot of them waiting outside the staff is very friendly the next time in frankfurt i wil consider stying there again
from Eindhoven, The Netherlands
Submitted on 20-08-2016
Good enough for business and overnight stay when traveling. This Novotel is a more average hotel, with a location near the Messe. More geared towards business stay. Surrounded by large buildings, not much to do/see. Reception friendly but slow. Mostly due to a trainee and a bus load new arrivals. Small room with queen size bed and sofabed. Both with not so good mattresses. Flatscreen TV, empty minibar (beverage sales at reception), free wifi (Accor members premium connection). Clean and qui... Read more
from
Submitted on 06-09-2016
Great Service - nice People - clean rooms ... what else do you need :-) And there is a very special USP: as a Platinum-Member you can chose three drinks or snacks every evening! :-) I can warmly recommend this Hotel!
from Singapore, Singapore
Submitted on 10-09-2016
Stayed for a night in the first week of Sept-2016. Reached quite late (around 12.00AM) in the night only to be welcomed by an un-courteous gentleman at desk who virtually did not know English. Specifically informed him that I needed a room with walk-in shower instead of a bath-tub because of my wife's injury in the leg. At first he made poses as though he did not understand what a walk-in shower meant and then asked his colleague and reverted that all the rooms have walk-in shower. Finally, when... Read more
from March, United Kingdom
Submitted on 18-09-2016
Stayed here for 2 nights and is good enough for business and overnight stay when traveling. This Novotel is a more than average hotel, with a location near the Messe station, so 5 min in to main station, Reception staff friendly and helpful, would stay again when here again.
from Worcestershire, United Kingdom
Submitted on 20-09-2016
Stayed a couple of times while on business. Better than other Novotels I've stayed in. Hotel is very clean, light and airy. Rooms are a decent size, with air conditioning. Bar is spacious and quiet with a large TV showing sport. Separate restaurant area. Food is good value for money. Breakfast very good and caters for all tastes. Patio area seats 25ish. Staff on reception very helpful during the day/evening.
from Frankfurt Am Main
Submitted on 21-09-2016
Location is good, rooms are spacious enough but a bit bouring. Breakfast is OK , rather expensive. Bit noissy by other guests . Bar is OK . Good enough for business travellers but not on same level as Novotel Arnulfstrasse in M√ľnchen or Novotel Centre Ville in N√ľrnberg.
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