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BEST WESTERN Imperial Hotel Am Palmengarten

Frankfurt, Germany (FRA)

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Based on 186 reviews
Room & Rates

1 Single Bed

1 Single Bed, Standard Room, Air-Conditioned, Work Desk, Free High Speed Internet
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2 Single Beds

2 Single Beds, Standard Room, Air-Conditioned, Work Desk, Free High Speed Internet
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1 Single Bed

1 Single Bed

1 Single Bed, Superior Room, Newly Furnished, Upper Floor, Air Conditioning, Free High Speed Internet, Free Mineral Water
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BEST WESTERN Imperial Hotel Am Palmengarten
Sophienstrasse 40, Frankfurt, Germany 60487

The BEST WESTERN Imperial Hotel Am Palmengarten offers 68 classically furnished rooms right in downtown Frankfurt close to the fairground botanical garden and commercial area Our guest rooms all have airconditioning soundproof windows minibar safe deposit box cable television with CNN direct dial telephone data ports hairdryer and trouser press Bathrobes iron and ironing board guest amenities can be ordered at the front desk The hotel offers 24hour front desk concierge baggage hold mail services photocopy services sightseeing tours laundry services elevator ice machines and garage parking

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 186 reviews
from New York City, New York
Submitted on 18-04-2016
The location was very convenient for business and exploring the City, very close to Messe Frankfurt, and had easy access to all places. The quality and standard of the hotel was quite good. Room was big but was facing the street, too noisy!
from Angers, France
Submitted on 19-04-2016
I have been traveling on business for over 15 years, and this is quite simply the worst hotel stay I have ever had... Starting with extremely rude and unhelpful staff at check in. The worse I have ever experienced. The room itself is a bit dated and could do with the refurbishment. Especially when claiming to be a 4 star hotel. Soundproofing between rooms is just terrible. Like paperboard. AC is very noisy. When you consider the night rate charged by this hotel, the whole experience is not short... Read more
from
Submitted on 19-04-2016
Not really recommended . Not a 4 star hotel, aged and with a very basic service. I stairs one night and the room looks old, it only convenient if you need to be at messe. The tram and underground are very close by and the city center just at 10 min with U6 or 7
from London, United Kingdom
Submitted on 25-04-2016
To start with the positives, the reception guy was lovely, there was a vending machine for drinks at the reception, the Wi-Fi was working fine and the location was adequate. However, this is a very old, dated hotel. All the furniture and décor seems to have stopped 20 years ago. My room was on the second floor overlooking the high street and it did get quite noise when the traffic was a bit heavier. To be honest, if I had the option, I would have not chosen this hotel. The only reason for choos... Read more
from Finland
Submitted on 09-05-2016
Staff were helpful and friendly. Hotel is located walk distance from nearest metro station and area seemed peaceful but, have to say I only stayed one night so can't be sure about that. Breakfast was good and I read that many reviewers said that rooms were old etc but, my room was like brand new and I even had electric curtains! so overally good hotel and location. I Would definitely stay here again when I come back to Frankfurt. I cannot say much about 4 stars they have provided for this h... Read more
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