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Pullman Cologne

Koeln (Koln Cologne)/Bonn, Germany (CGN)

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Based on 1596 reviews
Room & Rates
Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 King Bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
269 sq feet (25 sq meters)

Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

1 King Bed
538 sq feet (50 sq meters)

Layout - Separate living room
Entertainment - Free WiFi, satellite channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Pullman Cologne
Helenenstr. 14, Cologne, Germany 50667

Make yourself at home in one of the 275 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and babysitting/childcare (surcharge).

Enjoy a meal at a restaurant or in a coffee shop/caf. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.


Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 26 per person (approximately)
  • Fee for in-room high-speed Internet (wired): EUR 9,90 per 24-hour period (rates may vary)
  • Pet fee: EUR 18 per pet, per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1596 reviews
from Warsaw, Poland
Submitted on 11-05-2016
Good, very good breakfast ( but crowded in the bar ), nice view from higer floors, very comfortable beds and perfect stuff - close to gay district, Koeln HBF and Old City. Easy access by public transport
from Norfolk, United Kingdom
Submitted on 11-05-2016
A very warm welcome upon check-in, which is always nice. The standout attributes of this hotel are without doubt, the staff. They are all very helpful and accommodating. My room however, was quite small and dated. Certainly, it could have done with a coat of paint to make it more up to date and brighter. Finishing touches were missing, as were normal things like an iron and ironing board - albeit they were brought on request from housekeeping. Unusually, the mattress on the bed was quite spring... Read more
from Leiden
Submitted on 17-05-2016
We stayed 3 nights in Pullmann Cologne and it was a real treat. During the night it was so quiet that one had the impression to be the only guests. At breakfast it turned out that no free table was left. But within two minutes a table was cleaned for us and we were seated for a sumptuous breakfast. The hotel personnel was very friendly and efficient, even when we had a stupid question. One small problem we encountered, was a slight kitchen smell in our room during cooking hours. Another was the ... Read more
from London, United Kingdom
Submitted on 23-05-2016
We've stayed in this hotel a couple of times as we love the situation of the hotel in the boutique shopping area of Cologne . Plus it's close by to friends ! Our room had a lovely view of the Cathedral ( ask when you check in ) . The room is comfortable especially the bed . We had a larger corner room previously so try and get one of those ! Breakfast on our first morning ( Sunday ) was a zoo ! So many people that they had opened the bar area to accommodate everybody . Not the fault of the ho... Read more
from Ypsilanti, Michigan
Submitted on 24-05-2016
We stayed at the Pullman for 2 work weeks recently and came to think of it as "home". Our room was nice, the view was outstanding and the fitness center was great. Breakfast is unusually good, with a huge variety of options. The staff is extremely professional and helpful. We were grateful for their help when we found out we had been robbed. Also, upon discovering that it was our 25th wedding anniversary, they sent a beautiful, delicious dessert and lovely note of congratulations to our ro... Read more
from Finland
Submitted on 30-05-2016
Stayed two nights with a friend. The room was spacious and comfortable. Only complaint I have is that the sliding bathroom doors didn't close properly. The location is very good with only a short walk to most of the sights, many restaurants and excellent shopping possibilities.
from Turku, Finland
Submitted on 31-05-2016
Rooms are big, clean and if you are lucky, you will get a room with view to Dom. The service is excellent and stuff nice and polite. The location is good ?? not too far from station and right next to shopping areas In breakfast you have everything and a bit more chef making the eggs the way you like it most and if you want to start where the night ended there is bubbles to kick of the party again ??
from Singapore
Submitted on 03-06-2016
Standard Business Hotel with Parking and close to Center. Breakfast is outstanding. Check in Out is smooth and quick. easy access parking and Room is average size. no bathtub. Toilet a bit small. Nice Bed
from Detroit, Michigan
Submitted on 05-06-2016
I stayed here for a week while on a business trip. The location is perfect if you need quick access to the trains. Just a short 5-6 minute walk to the Frizenplatz station. The breakfast buffet has a wide variety of items. They also make cook to order eggs. A huge selection of juices, smoothies, cheeses, cereals and breads/pastries. They even had super foods such as goji berries, chia seeds and the like. An opportunity however is the fitness center. Not much of a workout facility so was a bit di... Read more
Submitted on 20-06-2016
Room was ok but just like your average hotel room, not special at all considering its a 5 star hotel, sliding bathroom doors not good at all, no privacy for tiolet. On our last night there we seen a mouse roaming aroung the bar area, i mentioned it to the bar person and he just laughed it off which i found very odd. 5 Star hotel that has mice as guests...not good enough in my opinion!!
from Whitby, Canada
Submitted on 22-06-2016
I stayed here on business and for me it was a perfect location and the room was just fine. I had a few colleagues who said they had issues with the A/C but my room was a perfect temperature so can't complain about that. The breakfast is expensive (just like most business hotels) but there is a starbucks just a short walk away and next to the starbucks is a place you can have breakfast for just 10 euros so the fact that breakfast wasn't included and I don't have status at this hotel was also not ... Read more
from Brussels, Belgium
Submitted on 29-06-2016
Big hotel with good service. The rooms aren't very big but they are functional and more than ok for one night stay. Internet connection is fine and so is the breakfast. Good location and parking (although a bit pricey).
from Sydney, Australia
Submitted on 30-06-2016
The room was nice, pretty standard. Pleasant outlook over the rooftops. Reasonable location if you like a bit of a walk - Central/Dom, the river and many other pleasant things are within walking distance. Service was very friendly and knowledgeable. No pool however, and it was very hot. Also note, on Sundays shops and supermarkets are not open, apart from expensive convenience stores near / around Central. Otherwise quite a few supermarkets close by, and some great shopping areas. Bar and restau... Read more
from Tel Aviv
Submitted on 05-07-2016
We loved the bed and the linens which were super quality toiletries are also really good - shampoo, cream, soap etc. Only the toilet paper can be of a better quality rooms are big and the price was also good! breakfast was brilliant! great atmosphere and variety location is good but not super
from Istanbul, Turkey
Submitted on 13-07-2016
So , this year again we stayed for 4 nights ... We were again very glad to be back... Comfortable rooms , warm atmosphere , perfect breakfast , perfect dinner menu , lovely location and ofcourse very friendly staff.....Awaiting our next visit.....
from Izmir, Turkey
Submitted on 14-07-2016
Stayed about 4 times at this hotel i?n different time periods and it was always perfect. Hotel is a good base for exploring the city. Perfect room, close to city center, perfect location, Good menu, service oriented. Very good breakfast.
from Chicago, Illinois
Submitted on 21-07-2016
This is among the finest hotels in Cologne for large groups, and we brought more than 60 persons here. But we also stayed here as a couple last summer and had an equally pleasant experience. The lobby is among the most spacious in Europe, there are multiple elevators providing quick access to all floors, the breakfast room is large with excellent variety, the rooms are larger than average for European hotels and everything is absolutely spotless. During our stay, there were two nights when very ... Read more
from Tervuren
Submitted on 24-07-2016
The hotel is very well located, only minutes away from the shopping area and the central station. Staff was extremely friendly and helpful. The lobby area with the E.L.F. bar was great and cosy. I expected a bigger room - the room was smaller than Mercure pr Novotel that I stayed at - but all the amenities were there and the room was comfortably. Disappointed that the hotel did not have a real restaurant (the lounge area at the top level was closed for Summer). However, two upsetting points. Th... Read more
from Eltham
Submitted on 25-07-2016
We thoroughly enjoyed our stay at the Pullman Cologne. We are Accor members and when we arrived we were given a free upgrade to a deluxe suite which had an awesome view of the Cologne Cathedral. We also had free premium wi-fi, free mini bar and were given a fruit selection on arrival as well as free drinks at the bar. Breakfast was also included for the duration of our stay which was 4 days. The staff are outstanding in their service and manner and we would particularly like to mention Muhammed... Read more
Submitted on 28-07-2016
The hotel was fabulous... the staff was great and the facilities were good. Our room was spacious, clean and modern. The location was really good - about 10 minute walk to heart of the shopping district and a little bit further to the Dom. Great experience!
from Perth, Australia
Submitted on 31-07-2016
Not a nice reception as the side entrance stank of cigarette smoke.but that was its only black mark,check in was a breeze,staff very helpful and the room fabulous.plenty of space in it and the shower was something else.breakfast was great and the room itself was very relaxing.special thanks to Natasha from the front desk,very helpful with printing.
from Canberra, Australia
Submitted on 06-08-2016
Great hotel, staff very helpful and welcoming. Room very nice with well appointed bathroom. Good location, only 15 minute stroll from the dom. Attention from the manager and staff really made us feel special. Will stay here again. Highly recommended
from Hastings
Submitted on 11-08-2016
Have stayed here a number of times and again, can't really fault it. Great location, near to transport and lots of places to eat, shop, drink etc etc. Breakfast is a very good international buffet which sets you up for the day. The honey is grown on the roof of the hotel!
from Mechelen, Belgium
Submitted on 14-08-2016
Almost every year we stay in Pullman Koln to go shopping. This time we had a suite with views on the Dom. Room and bed are fantastic. Breakfast is great. Staff are friendly. Individual AC works fantastic. Confirmed quality also in 2016.
Submitted on 29-08-2016
We booked through and the final bill ended up being 100 euro more than quoted. The concierge was very pleasant about it and said this happens a lot with bookings through that site. Book through the hotel directly for the best deal. Breakfast was 25 euro per person extra and the parking 25 euro, taxes were also added. Other than that the rooms were well appointed and modern. The staff directed us to an excellent restaurant and loaned us an umbrella. Beds were comfortable and pillows s... Read more
from Madrid, Spain
Submitted on 31-08-2016
It is very comfortable place. Rooms are spacious, bathroom very convenient. I stayed 1 night and everything was OK. Breakfast was good. Taxis were standing in front of the hotel, so no need to wait. Everything is like a high class business hotel.
from Singapore, Singapore
Submitted on 03-09-2016
I booked this hotel on very short notice when the hotel I had originally booked had no A/C. Decent hotel, conveniently located, close to restaurants and shops. The rooms could do with an update, but for the price I paid I cannot complain at all. Get a suite to have more space and a nice view of the Dom.
from Basildon, United Kingdom
Submitted on 04-09-2016
I visit Cologne often for business and the Pullman is my favourite hotel to stay at. The rooms are comfortable. There is excellent wifi in all the rooms. The staff are friendly and helpful. The breakfast buffet is always appreciated after a long night.
Submitted on 06-09-2016
I was really busy at work and rang the hotel to help me to make something special for the engagement week-end of my dad. The Reception team was amazing, I gave them my payment details and they organized everything. A cake, Champagne and a message to be delivered to my dad rooms. My dad was really emotional and thankful. Thank you to the great Pullman Team to make their stay special. My dad really enjoy his stay, the service and the room, I definitely recommend anyone to stay there should you sta... Read more
from Andover, United Kingdom
Submitted on 20-09-2016
What an excellent hotel, the location was perfect for the a business visit. Right next door to the train station. The room I had was very smart and modern. The bed was comfortable and bathroom very clean. Full English TV a bonus! Nice place.
from State of Bremen, Germany
Submitted on 24-09-2016
First time for me at the Pullman Cologne. Overall, a very solid experience. The room was a bit more on the small end and a bit tired, the bathroom, however, surprisingly up-to-date, great! Breakfast as to be expected in a business hotel, service a bit at its limits, slow and not very attentive. Great location, shopping, restaurants, etc. in walking distance and close by. Overall, I thought the hotel was pricey, I know, it was Photokina time, nonetheless.
Submitted on 26-09-2016
What a lovely hotel. I was there in December for the Christmas Markets & the lobby was stunning, the staff were very attentive, the buffet breakfast (inc. Bucks Fizz option) was very good. There was also a very nice outside area, where you could sit in comfort (& my partner could smoke a cigar).
from Capel, Australia
Submitted on 30-09-2016
First time staying at the Pullman and it is totally worth it. The room is beautiful wirh a spectacular view. Rooms are very modern, bathroom is neat and functional. Complimentary bathroom products smell amazing andare in abundance
Submitted on 05-10-2016
First time in the hotel, i loke it its quite good, -room clean but furniture is old - parking you have to pay 25 per night close to the hotel there are many parking which is cheaper - hotel near shopping street ???????????????????? - housekeeping bot bad - front desk is friendly I rate it 6 out of 10
Submitted on 06-10-2016
This is our third or fourth stay in this hotel. Every couple of years we come for a short break. The rooms are good, we had the de luxe room package, with free wifi and mini bar. Breakfast is excellent, if a little pricey. Location is fantastic. Cocktail bar is nice. The staff are really helpful. Parking is underneath the hotel, expensive, but it is in the centre of town. You can even keep your room until 3pm. We got the best price by using the Accor helpline on their website. Better than Bookin... Read more
Submitted on 09-10-2016
Marathon Weekend & 4 day break. We had a brilliant time and thoroughly enjoyed our stay here. The Rooms were of a very high standard and Breakfast was exceptional. Very friendly and helpful Staff, from Reception, Waiter Service & Housekeeping. The Cocktail Bar Staff and in particular a special mention to Alec who was very attentive and kept us entertained. Will definitely aim to use this hotel group in the future.
from Daventry, United Kingdom
Submitted on 11-10-2016
My two children and mum stayed in the Pullman for two days over the weekend of the Koln Marathon. Our rooms on the 10th floor had an amazing view of the Cathedral. The rooms were fantastic; clean, comfy beds, spacious and had hot showers. We also had a joining door between our two rooms. The buffet breakfast was great and has a huge selection. My 7 and 9 year old kids must have tried everything from yogurt, fruit, cake, sausage, omelettes. My mum was happy as the coffee was "not bad at all... Read more
from Preston, United Kingdom
Submitted on 12-10-2016
Stayed for a birthday with friends booked because of the TA reviews and we were not disspaointed. My wife made the hotel aware that it was my 40th birthday and they kindly upgraded us to an executive room with lovely views of the Dom and a cake in the room. The Hotel is around 15 steady walk down the main road from the HBF main station. It's in an area where I suspect locals live and is ideal for Freisen Street which has my favourite Kolsch beer brewery, Paeffgen. Turn right across the str... Read more
from Herts
Submitted on 12-10-2016
This is what middle range hotels should aim to be - class without pomp and snobbery. Reception staff so helpful and friendly.Amazing room on 11th floor with views over Cologne. Huge bed, fantastic modern bathroom with quiet air con.Glass lift is experience if you don't like heights! Cocktail bar on 12th floor is worth a visit for the views and the drinks - wide choice of cocktails with at least 1 unique to the bar. 15min walk to Cathedral/25mins to river. Very much enjoyed the stay here.
from Bristol, United Kingdom
Submitted on 30-10-2016
We stayed at the Pullman for my husband's 60th birthday and booked three rooms for 5 of us. The hotel couldn't have been more helpful and really helped to make a special weekend for us all. On arrival we found they had upgraded us to a suite. The views of the Dom and the city from the window were stunning. The room was fabulous with a sitting area and free mini bar which was replenished each day. All the rooms were spacious and spotlessly clean. Breakfast was excellent with a good choice o... Read more
from Las Vegas, Nevada
Submitted on 31-10-2016
Nice hotel to a decent price Huge bed and spacious rooms Great location in central area Breakfast very nice. Added cost of 12 euro was very acceptable Easy parking but a bit expensive . Good internet. Wire less all over. Clean rooms Spacious bathrooms with good water pressure
from Okotoks, Canada
Submitted on 01-11-2016
The hotel is definitely a 5 star hotel. The room, the views, the amenities, the location are terrific.the hotel was a 12 minute walk from the Cologne Cathedral and Old Town. The breakfast was unbelievable both in quality and quantity of choices. Restaurants were just around the corner.
from Braintree, United Kingdom
Submitted on 17-11-2016
Our corporate hotel of choice when in cologne. Nice rooms, good location close enough to the centre (10 min walk) and also in lovely residential area near Friesenstrasse with good local bars and restaurants (Paffgen brauerai 4 mins walk) Usual good German quality and efficiency.
Submitted on 25-11-2016
Unassuming from the outside, this modern city centre Cologne hotel exceeded all expectations. Large clean rooms with a very large soft bed that swallows you up, sedates you for the night, and does all it can to prevent you getting up in the morning. Next to the bed is a draw string that you can pull for a night time 'tune' to send you off. A well stocked mini-bar with chocolate/nibbles (complimentary when I stayed but not sure if this is the norm) and a large shower room with automated privacy c... Read more
from Copenhagen, Denmark
Submitted on 30-11-2016
I have to give this nice hotel five stars because of the following reasons: 1) Breakfast above average (cooking station, fresh juice, smoothies etc.) 2) Very friendly and helpful staff 3) Good location near center 4) Fine and clean spa with sauna, steambath, ice
from Auckland Region, New Zealand
Submitted on 01-12-2016
Stayed for one night when visiting the Christmas markets. We got the S train from the airport to central station (hbf) which was ?2.30 or thereabouts, about a 12 min journey. Hotel is about a 15 walk from the cathedral/central station. We were allowed to store our bags at the hotel without charge as we arrived before check-in time. When we returned to check-in, the person at the front desk was not friendly at all, not even a smile. No information about the local area or Wi-Fi access was pro... Read more