Hotel Features.
Recreational amenities include a health club, a spa tub, a sauna, and a steam room. This 5-star property has a 24-hour business center and offers a meeting/conference room, secretarial services, and limo/town car service. High-speed (wired) Internet access (surcharge) is available in public areas. This Cologne property has event space consisting of banquet facilities, a ballroom, and exhibit space. A bar/lounge is open for drinks. The property has a train station pick-up service, which is complimentary. Wedding services, tour/ticket assistance, and tour assistance are available. Additional property amenities include a terrace, multilingual staff, and gift shops/newsstands. The property has designated areas for smoking.

Guestrooms.
142 air-conditioned guestrooms at Excelsior Hotel Ernst feature minibars and CD players. In addition to separate sitting areas, these individually furnished rooms include desks. Bathrooms feature televisions, makeup/shaving mirrors, bathrobes, and slippers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to complimentary newspapers and laptop-compatible safes, guestrooms offer multi-line phones. Flat-screen televisions have satellite channels and pay movies. Rooms also include complimentary bottled water and safes. Guests may request in-room massages, hypo-allergenic bedding, and extra towels/bedding. A nightly turndown service is offered and housekeeping is available daily.

Notifications and Fees:

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Self parking fee: EUR 27 per night
• Pet fee: EUR 30 per night
• Fee for in-room high-speed Internet (wired): EUR 17 (for 24 hours, rates may vary)
• Fee for in-room wireless Internet: EUR 19.95 (for 10 hours, rates may vary)
• Breakfast fee: EUR 29 per person (approximately)
• Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.