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Holiday Inn Express Berlin City Centre-West

Berlin, Germany (TXL)

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Based on 973 reviews
Located in Berlin`s Mitte neighborhood, close to KaDeWe, Kaiser Wilhelm Memorial Church, and Berlin Zoo.
Room & Rates

Standard Room

  • One Bed
  • Two Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the flat-panel television is offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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1 Dbl Bed Sofabed NS

  • One Double Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the flat-panel television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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One Bed Accessible Nonsmoking

  • One Bed
Wired and wireless Internet access (surcharge) keeps you connected, and the flat-panel television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Two Single Beds Non-Smoking.

  • Two Single Beds
Wired and wireless Internet access (surcharge) keeps you connected, and the flat-panel television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include a safe, a desk, and a direct-dial phone. This room is Non-Smoking.

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Holiday Inn Express Berlin City Centre-West
Kurfuerstenstrasse 78, Berlin, Germany 10787

Resort Details

Holiday Inn Express Berlin City Centre-West features a restaurant and a bar/lounge. The hotel serves a complimentary breakfast. This 3.5-star property has a business center and offers a meeting/conference room, secretarial services, and audio-visual equipment. Wi-Fi access is available in public areas and the hotel has an Internet point. This Berlin property has 18 square meters of event space. Business services and tour/ticket assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include multilingual staff, laundry facilities, and dry cleaning/laundry services.

Accommodation Details

158 Guestrooms at Holiday Inn Express Berlin City Centre-West feature coffee/tea makers and safes. Bathrooms feature hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, Guestrooms offer phones with voice mail. Flat-panel TVs have satellite channels. Rooms also include windows that open.


Nearby points of interest also include Brandenburg Gate and Reichstag Building.


Notifications and Fees:

  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 14 per day
  • Fee for high-speed Internet (wired) in public areas: EUR 5 per day (rates may vary)
  • Fee for Wi-Fi in public areas: EUR 5 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 5 per day (rates may vary)
  • Fee for in-room Wi-Fi: EUR 5 per day (rates may vary)
  • Rollaway bed fee: EUR 40 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 973 reviews
from Stuttgart, Germany
Submitted on 17-05-2016
Breakfast was superb with range of selections but it wasn't managed properly since in rush hours there were no plates. Room was good but it was warm (May month). Receptionists were extremely helpful. Overall a good hotel.
from Heraklion, Greece
Submitted on 17-05-2016
A hotel without luxury, but with bus station 20 meters away (bus number 100 every 7 min) , a hundred meters from the zoo . With breakfast and helpful staff. You can walk to KaDeWe and visit the iconic church next to Europa center (mall).
from Porto, Porto, Portugal
Submitted on 18-05-2016
A very simple hotel (a HI Express) but... everything is very well done, very nice, clean, the staff wonderfull (really... not only normal hotal nice...) and the breackfast ok! For then price I as very satisfied! WIFI works very well, you have everything around (5 minutes walk).
Submitted on 24-05-2016
My family and I stayed in holiday inn express for 5 nights (with one 3 year old child). The hotel was clean, tidy and basic and the location was good as well. When we booked we made sure that the hotel had AC, and this is among our priorities in any hotel room we book while traveling, regardless of the season we travel during. But surprisingly the AC in the room was only on fan NO COOLING. When we called the reception they said they will check that problem out the next day. The next day we got ... Read more
from Washington DC, District of Columbia
Submitted on 27-05-2016
As other HI Express branded hotels I have stayed in, this hotel offered the essentials for a leisure visit to Berlin. A well sorted continental breakfast buffet to start the day with; clean, comfortable rooms; and a very central location with easy access to buses, trains, and even the airport (25 minute ride). The staff was very attentive, particularly the guest services manager, Herr T. Blech, who greeted me by last name several times during my 5 day stay and even made helpful suggestions for t... Read more
from Canton of Bern, Switzerland
Submitted on 02-06-2016
Pros: Good location of the hotel.Breakfast take away option right at the exit of the restaurant (coffee, fruits, croissants). Reception personnel was very nice in all matters, guided, called taxis etc. Room size was ok, as well bathroom. Close to bus station. Has several restaurants in proximity. Close to Zoo. Cons: although a decent breakfast, it did lack some items.
from Beavercreek, Ohio
Submitted on 12-06-2016
This was our third stay at the hotel. Why? A friendly, helpful staff who always have a smile and an answer to your question. A Great location right on the Route 100 bus line (cross town to most of the tourist sites) and near the Zoo and Zoo station terminal. A good breakfast (included) and a cozy bar for a late night drink. Well organized rooms on a minimalist basis. Good housekeeping and CLEAN rooms (also quiet). And all at a good price for the location! We will return!
from Tel Aviv, Israel
Submitted on 20-06-2016
The location is good but this is the only good thing about this hotel. The main issue is the "air condition" . It did not cool !!! Another customer said that the AC in his room is....heating ! The Holiday Inn managment should act urgently to solve the problem. The room was very small and not so clean and the "free breakfast" was a joke. Not much to chose from. Things dosen't get filled up when they are out. At 9am everything was cold and the only choice was some questionable cheese slieses,... Read more
Submitted on 23-06-2016
First off, I'd probably stay here again. But, do not expect anything fancy or frills. It is clean, has a very nice breakfast available for free, has a bar, and the attendants were very friendly and very helpful. But, the room walls and carpet had stains, and it was definitely a bare-bones operation. The location was decent, but if you go a couple blocks in one direction you hit the red light district. I never felt unsafe, but it was sort of odd. This hotel is located on the bus line that hits mo... Read more
from Leeds, United Kingdom
Submitted on 15-07-2016
I specifically requested double bed, e mail confirmed this . The guy on the desk on check in said yes its a double bed , it was not . I hate single beds and I wouldn't have stayed there if I hadn't been given false information. I don't accept the quote "if one is available at the time", you either have one or you do not have one". I went back to reception but the woman just said in an off hand manner we have none available, she didnt even check, she clearly wasn't interested. The single bed was ... Read more
from Wiesbaden, Germany
Submitted on 23-07-2016
This newly built Holiday Inn is one block from famous Alexanderplatz with all public transport, S-train, Unterground, Tram and bus. Alexanderplatz is a shoppers heaven with several shopping malls and agiant depatment store (Galeria Kaufhof, don't miss the food department). The hotel has small but very modern rooms, good sound insulation, a bar and a small restaurant. Staff is very friendly and helpful.
from Manchester
Submitted on 12-08-2016
Nice, clean and basic hotel, just a few minutes walk from the zoo and Tiergarten. Rooms are small but neat. There certainly wasn't any spare room, with two adults and two children in the room, but we were only using it as a base. The breakfast is continental, but with plenty of variety. Staff were very friendly and all spoke English in response to my terrible German. When we arrived they gave us a map and told us how to get around. This is a great base to explore Berlin from. The 100 bus stops... Read more
from Prague, Czech Republic
Submitted on 13-08-2016
We were there during the extreme summer weather in september 2015. The air conditioner was not working and the staff didnt even helped us. This was bad,but other things were good. The breakfast had various options of choices.
from Birmingham, United Kingdom
Submitted on 27-08-2016
Holiday Inn Express is conveniently situated, very clean and nice. The reception staff are very, very helpful, friendly and efficient. (General Manager) Great, we was able to leave our bags in a safe room - thankyou Downside, 1. Breakfast, every morning had to wait around for a table to eat. 2. Breakfast was very basic, it felt like a cattle market people just pushing in rejoining the line at any point. Tables were left with used plates 3. Beds were very lumpy all of us did not sleep well,... Read more
Submitted on 22-09-2016
Nice hotel with garage underneath. Helpful lady at the reception desk. Very close to centre (or one of them in Berlin...) Crowded during breakfast, but that shows it is a popular hotel:-). Very good for a few days stay.
from Northampton, United Kingdom
Submitted on 23-09-2016
Visited Berlin for a trade exhibition. The hotel is reasonably placed for public transport on a few stops on the Sbahn from the major attractions. Standard rooms but clean and reasonable sized Will use again in the future.
from London, United Kingdom
Submitted on 24-09-2016
Excellent hotel: very good service, high quality rooms, an excellent breakfast and very good location. One of the best price-quality relationship I have experienced recently in terms of hotels. Highly recommended!
from Bengaluru (Bangalore), India
Submitted on 09-10-2016
Chose this one keeping in mind the walking distance to the InterContinental - which had an event on. The flight times out of Abu Dhabi meant that we arrived way to early - even by "early check-in" standards. The staff treated this as a matter of course - checked us in and while we went our merry way to the event, there were assurances of actually checking in earlier. And yes indeed - we did get our rooms quickly. For a traveler doing a long-haul into a new city - a hotel which takes this first s... Read more
from Copenhagen, Denmark
Submitted on 20-10-2016
We choose this for it's location and it is surely very well located for our 2 day tourist visit to Berlin. It's easy accessible for transportation. We as usual use our iIPad or other device to plan day by day and choose the hotel for having breakfast and wireless included, but the wireless was like what you might have accepted 10 years ago, unstable and only worked slowly, when positioned specifica places in the room.
from London, United Kingdom
Submitted on 22-10-2016
I was working in Berlin and needed a cheap and basic place to stay. The hotel does the job and the rooms are fine. The breakfast in basic but again does the job. The bar is okay although a tad sterile. It was near where I needed to be. it is fine for an unfussy traveller
Submitted on 23-10-2016
Holiday Inn, not the hotel to book when looking for luxury. For our citytrip to Berlin with a 3days 2 nights arrangement at this hotel there is fairly little to complain about. I wouldn't should it off the roof either. + clean + good location + friendly staff + competitive pricing - really simple breakfast - staff does not seem to be well organised (front desk lady as absolutely no clue when it comes to customer questions) - the room is simply too small for 4 persons (2 adults 2 children). Agai... Read more
Submitted on 25-10-2016
My family and I stayed for 3 nights during a weekend and if you're on a budget with an eye for quality and a free breakfast, this is the place for you in Berlin. The rooms are small, but you're in Berlin to see the city, not for the hotel. The staff is very friendly and the location is superb. The nearest U-Bahn station is Wittenbergplatz and is about a 7-minute walk from the Hotel. If you're a runner, the Tiergarten, particularly the Siegsaeule (about a mile) and the Brandenburger Tor (a furthe... Read more
from New York City, New York
Submitted on 26-10-2016
I said at this hotel for a quick weekend holiday from the states. I will say the hotel is in a great starting location for those that want to explore Berlin. Upon entering the hotel I noticed a larger lobby with a grand eating area for breakfast and a full stocked bar. Upon check-in I was acknowledged as an IHG Gold Elite and was offered point of a welcome beverage from the bar great touch! Check in was easy as my room was ready prior to my arrival around 930am. My room preferences was adhered ... Read more
from Trondheim
Submitted on 28-10-2016
Location of this hotel is great. Only 5 minutes from the U-bahn which takes you directly to several districts of Berlin. Very warm welcome and nice and effective staff. The room was ok, bathroom also. Only open wardrobe and no safe. When the outside temperature is low, the airconditioning can only give warm air. They advised to turn of the airco and open the window but that gave us a far too warm and noisy night. The breakfast was really great!
Submitted on 30-10-2016
Holiday Inn Express Berlin- City Centre West was a nice property - with easy access to public transportation. The staff was friendly - and the rooms were a nice size. It's walking distance to the zoo and to the gay area. The bus right in front will take you into city center and runs very regularly. Breakfast had a nice setup - and the bar was a nice touch as well
Submitted on 06-11-2016
I stayed here with my family on OCT 25-27. Came to hotel hour earlier and ask whether I can checked in early as I had to change my daughter guy at reception looked at our room and said not cleaned but found another room on sixth floor same when we checking out we ask late check out from lady at reception and allowed . So top marks for nice helpful reception staff. I somewhay agrre with people moaning about room being small, Lift is busy and beakfast. However, you can cancel all that out for the ... Read more
from Alexandria, Egypt
Submitted on 07-11-2016
This hotel is an excellent value for money, the service provided in accordance to the rate is very good. Staff: the most helpful and welcoming staff I have seen in a while. Breakfast: excellent with a lot of varieties, 2 capuchino machines so you never wait in a line. Start your breakfast early before 8:30 to get a nice table because it is a large hotel with a lot of guests. The coffee and fruit to go at the end of breakfast room is a nice gesture. Location: brilliant with a lot of connection... Read more
from London, United Kingdom
Submitted on 08-11-2016
I am IHG member and stayed at this hotel. Overall okay hotel but very shocked when asked for Iron and Iron board. They told me to pick it up from reception and told me that they do not have house keeping staff on a day. Very strange for IHG level hotels. No water bottle in the room. Very poor. I will not stay here again.
from Tel Aviv
Submitted on 09-11-2016
the room is comfortable, nice and basic, without a safe. Wifi is free. parking is good but can be full. the location is very good for the zoo and the shopping area. the breakfast is free and basic and good enough.
from Thessaloniki, Greece
Submitted on 10-11-2016
A hotel that offers affordable family rooms. Very good, kind and helpful stuff! Good breakfast, clean and tidy rooms every day. Convenient place, you can find everything around and of course very close to KDW mall where you can find everything, also stops of every public transportation very close.
from Glasgow, United Kingdom
Submitted on 15-11-2016
Stayed here for 4 nights with our kids. Hotel is the perfect base with buses & trains a short walk away. The staff are fantastic & nothing is too much trouble for them. Breakfast is lovely, can be a bit busy after 9am so plan accordingly. We loved Berlin & when will be back again & will stay here !
from scotland
Submitted on 22-11-2016
Good service, nice welcome at reception from Dirk who suggested ways of getting around the city and provided us with a map. Room for three was clean, functional and absolutely fine. Beds were comfy, room was well heated and tea and coffee making facilities were provided. Breakfast was a busy affair but the staff coped really well with the rush. There was ample choice for breakfast with cheese, hams, eggs, cereals, pastries, yoghurt, fruit and fresh rolls. The hotel is very near to Kadewe and und... Read more
from Newmarket, United Kingdom
Submitted on 29-11-2016
This hotel provides a great location with all the usual amenities of a holiday inn express at a competitive price. Staff very helpful too. Breakfast was typical continental but adequate. No lunch or dinner facilities but a nice bar for a night cap before retiring!
from Bucharest, Romania
Submitted on 03-12-2016
First off, what drove me to write this review was their policy about cleaning the rooms- here's how it goes. If you want room-cleaning every day, that's fine. But if you're like me and it seems like a huge waste of effort and chemicals, and prefer to have it cleaned every 2-3 days, then you're in luck, each time you pass over your daily room-clean, you get a free drink at the bar. How awesome is that? It is this kind of story that defines the Centre-West H-I in Berlin, other than this, everythin... Read more