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Novotel Toulouse Centre Wilson

Toulouse, France (TLS)

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Based on 1200 reviews
Room & Rates
Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

1 Queen Bed
280 sq feet (26 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV, MP3 dock
Food & Drink - Coffee/tea maker, minibar, electric kettle, and room service
Sleep - Premium bedding, a pillow menu, and blackout drapes/curtains
Bathroom - Partially open bathroom, bathtub or shower, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 Queen Bed

Suite, 1 Queen Bed

1 Queen Bed
323 sq feet (30 sq meters)

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, electric kettle, and room service
Sleep - Premium bedding and a pillow menu
Bathroom - Partially open bathroom, bathtub or shower, bathrobes, and slippers
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

1 Queen Bed
258 sq feet (24 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, electric kettle, and room service
Sleep - Premium bedding and a pillow menu
Bathroom - Partially open bathroom, bathtub or shower, and rainfall showerhead
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

1 Full Bed
172 sq feet (16 sq meters)

Entertainment - Free WiFi and wired Internet access, flat-screen TV
Food & Drink - Coffee/tea maker, minibar, electric kettle, and room service
Sleep - Premium bedding and a pillow menu
Bathroom - Partially open bathroom, a hair dryer, and a bathtub or shower
Practical - Free local calls, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Novotel Toulouse Centre Wilson
15 Place Du President Thomas Wilson, Toulouse, France 31000

Make yourself at home in one of the 133 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a spa tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and a television in a common area.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner, or stay in and take advantage of room service (during limited hours).

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Toulouse? This hotel has 388 square feet (36 square meters) of space consisting of conference space and meeting rooms.


National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Know Before You Go

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.00 per person (approximately)
  • Pet fee: EUR 9.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • 24-Hour Front Desk
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Local Calls
  • Game Room
  • Jacuzzi/Hot Tub
  • Multilingual Staff
  • Room Service
  • Sauna
  • Spa Services
  • Steam Room
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1200 reviews
from Melbourne, Australia
Submitted on 01-04-2016
The Novotel Toulouse Centre Wilson is a good, centrally located hotel. We booked a standard double which was comfortable and a reasonable size. The hotel is within walking distance of many of Toulouse's attractions. The reception staff were a little indifferent at times and the buffet breakfast was okay but fairly ordinary. The wifi was slow and erratic. The hotel provided paper cups in the rooms and I have to say that for a hotel boasting 4+ stars this is extremely stingy and counterproductive.... Read more
Submitted on 20-04-2016
I stayed there for one night on business. The hotel s vey central and minutes away from a pedestrian area, ideal for strolling in a beautiful setting and for shopping. At checking the receptionist booked me in room 349 but wrote 249 on the key card which caused me to have to come down again to reception. The room was fine but nothing special. I am not a huge fan of the modern, neutral, soulless decoration you get in Novotel hotels. The hotel entrance is located between two restaurants so plenty... Read more
from Alloa, United Kingdom
Submitted on 27-04-2016
Perfect location for exploring Toulouse. Quality better than expected. Near market which meant some street noise but not really a problem. Plenty cafes and restaurants around. Bar extremely relaxing. 12 noon check out a great boon.
from Montpellier, France
Submitted on 11-05-2016
the hotel is well placed . We found it offered great service throughtout our stay. The breakfast. was copious and great quality. The bedroom was clean and the bed was very comfortable. Overall we wer very happy with our night at the Novotel Wilson Toulouse
from Mannheim, Germany
Submitted on 20-05-2016
I had a guaranteed reservation for 2 nights but when I arrived late, they had no room in the category available. Instead they tried to give me a room which was totally unacceptable: dirty sheets, not renovated the last 10 years, incredible noisy, no phone in the room etc. It looked more like a store room than a hotel room for a 4 star hotel. When I complaint they told me that my room category was sold out and I had to move to another hotel in the middle of the night. No response from hotel manag... Read more
from Zedelgem, Belgium
Submitted on 13-06-2016
good room, I had a privilege room which was big with a good bed, bathroom was nice and big but not very clean, a lot of hair in the ground ! separate toilet was ok but toilet paper very poor quality ! not soft ! Nice view in the place Wilson which was nice but you can't open the window ! The hall of the hotel is really a bad taste of design, very cold and no atmosphere at all. the place they do breakfast very sad and poor breakfast. Staff was very friendly;
from Antibes, France
Submitted on 15-06-2016
Stayed one night in late May 2016. Room was clean, nicely appointed, and quiet. Main SNCF train station is a few minutes by taxi or walk of 25 minutes. The location is very central so you can walk to shops, restaurants, cafes, and major sites.
from Exeter, United Kingdom
Submitted on 17-06-2016
This hotel has a small entrance into a large covered courtyard and is very modern and deceivingly large. It is located 5 minutes walk from Place du Capitole and all the main sites in the area, the railway station is 10 minutes walk (or metro). Staff were very polite and spoke good English, the place was also very clean and well decorated. An added bonus was the spa facilities which were on our floor and are free to use.
from London, United Kingdom
Submitted on 30-06-2016
Excellent hotel right in the center of the city; friendly helpful staff; clean room, large TV, great breakfast, in fact all you expect from a 4 star city center hotel. Our EasyJet flight was cancelled so we stayed overnight in what is more a business hotel than we would normally use. That said we were made very welcome; the only drawback is the food in the bar/restaurant. The EasyJet 'vouchers' were for hotel food only and it was relatively expensive and lacked the variety and quality found in... Read more
from Vannes, France
Submitted on 02-07-2016
Small rooms, but adequate. Large lobby area. Free wifi, but limited to 2 devices (you can ask them for an additional code), wifi strength not great in rooms. Plenty of shopping/restaurants all within walking distance.
from Manila, Philippines
Submitted on 03-07-2016
Clean, modern hotel at a very central location. Lots of shops and restaurants at your footsteps. Pretty busy outside the hotel but room itself was quiet. We booked their standard room for one night. The room was tiny in contrast to the bathroom which had more space. We had to open our suitcase inside the bathroom as there was no way we could open it in the bedroom. If you'll be staying for more than a night and have big bags with you, you'll be having problems. Better book a bigger room. Hote... Read more
Submitted on 11-07-2016
Located right in the heart of toulouse historical centre, I wasn't expecting much from this "chain hotel" but I was very pleasantly surprised by the cleanliness and modernity of the hotel and the room. We had a spacious double room which had very sleek fittings ( large wall mounted high definition Tv, beautifully designed headboard with reading lamps attached and an ultra modern shower), a proper place to unpack luggage. It was also very quiet despite being in the heart of town. Only peeve is: l... Read more
from Dublin, Ireland
Submitted on 13-07-2016
Booked this hotel just as place to stay for a last minute trip to Toulouse, simply because it was good value and central. didnt have any massive expectations, as all i needed was a place to lay the head for a short two night trip, but i was pleasantly suprised the staff were friendliy and welcoming, i couldnt fault the food at breakfast had everything you would expect and more, the rooms were nice, beds were very comfortable, all in all Novetel is great modern hotel in a great location! will be ... Read more
from Grenoble, France
Submitted on 18-07-2016
I tried to reserve a room, but this franchise of Novotel (not owned by the Accor chain) wasn't willing to book an "Executive Room with queen-size double bed and double sofa bed" for a family of 4 (2 adults, 1 adult/child (19) and 1 child (15)) which we normally book at other Novotels. Given that my 15 year old is just as big as my 19 year old, the rule was just family un-friendly. And the reservations staff were unsensitive and uncompromising. We had no problem booking at the Mercure St. George ... Read more
from Evanston, Illinois
Submitted on 03-08-2016
3 stars for great location and contemporary room. But the front desk people are not helpful, acting like questions are really not their forte. They did not help with our taxi request because they were "on the phone with air france" and inadequately staffed. They told us to go outside and find a taxi. There weren't any of course! They just act like they have more important things to do. This isn't just one person, its everyone we encountered at the front desk. Every request from us was an ... Read more
from Hong Kong, China
Submitted on 03-08-2016
We stayed two nights. Upon check in, we spent more than 15 mins. clarifying our included breakfasts, which didn't appear in the computer system of the hotel. After 30 minutes, the problem was settled and staff on duty reckoned that our breakfast were included. The first night's stay was good. The second day, we were surprised to find that no housekeeping was done when we came back to our room in the evening . Towels and amenities were not replaced not to say the clearing of rubbish etc. I w... Read more
from Burglengenfeld, Germany
Submitted on 19-08-2016
Stayed for a two nights during a businesss trip. Functional room, nice and clean. Helpful and friendly staff. Breakfast very good as well. The hotel is located right at Place Wilson, so there is no parking near the hotel but in a public car park (Jean Jaures) in 5 min walking distance @ 26‚?¨ per day. Ideal place to explore the city center.
from Staten Island, New York
Submitted on 22-08-2016
Definitely the type of hotel we are always looking for (spacious, modern design & in a great location). Located in the center of the city of Toulouse, Novotel was a fantastic experience. Keep in mind we only stayed one night, it was hard not to stay longer. Comfortable beds, cool design; couldn't figure out the wifi situation. The front desk staff was helpful, Toulouse was such a nice, friendly city; easy to get around, walkable.
from Bengaluru (Bangalore), India
Submitted on 24-08-2016
Well I had been there for three weeks for a business trip - initially I planned to stay for one week and then find an alternative that may suit my need; but I found this was the best hotel in the heart of the city and stayed back for rest of the time. Based on my experience I can highlight the following points: 1. Location: this is perhaps one of the best locations for any hotel, facing a nice park. If your are bored like me after a tedious day of work, just walk in to the park, sit there for so... Read more
from Limavady, United Kingdom
Submitted on 05-09-2016
We stayed here when moving our son to university in Toulouse. The hotel is ideally placed in the city centre, about 100 yards from both metro lines and surrounded by restaurants and shops, Galleries Lafayettes for clothes shopping, Monoprix for snacks, fruit and drinks. Buffet breakfast is good value, or the option of croissants, juice and coffee in the bar is available. The staff are exceptionally helpful ( a receptionist walked around Place Wilson to show my son where to get a SIM card). The... Read more
from Plymouth, United Kingdom
Submitted on 14-09-2016
Well located in the centre of town. Typical modern Novotel; well designed small rooms that ticked most of the boxes for a short stay. Would have been helpful to be given the wifi code at check in! Not sure if reception was a person or a android - might need a bit of reprogramming with some human qualities!!
from Irvine, California
Submitted on 15-09-2016
This very modern hotel is right on a central city square, carousel and all, and walkable to everything. Rooms were an adequate size and reasonably comfortable. The bar was nice, we didn't try the restaurant, there are several outside café/restaurants on the square. Good choice if you want to be right downtown.
Submitted on 16-09-2016
Great choice for Toulouse as it's in the middle of the city so easy to walk to everything. Hotel was clean and modern and although staff may have been a bit aloof they answered our questions and were polite. Room clean and big and good shower. Breakfast was great and for lunch dinner there are loads of places to try outside. Metro is close as are shops. Good stay and perfect for what we wanted.
from norfolk england
Submitted on 19-09-2016
Delighted with this hotel. Stayed ,3 nights in Superior room and could not do better. Absolutely perfect location for all main sites and activities. On a popular, lively square but as soon as you enter the foyer all is calm, quiet and serene. We requested a quiet room which was provided and we heard not a sound. Very spacious room with king sized bed and 2 sofas, a comfortable chair as well as a table with two further chairs! Beautiful spacious bathroom. Coffee maker worked perfectly. Would def... Read more
from England
Submitted on 19-09-2016
On the good side the hotel is in a hood location and the staff friendly but reception area can be a little slow. Buffet beakfast if you take it is ptetty standard fair but not really value for money like most hotels. Rooms in the centet are very quiet which is a good thing corridir thst starts 107. Othervthan that fairly standard novotel fair
from Dublin, Ireland
Submitted on 25-09-2016
Location is the main plus for this hotel. Nice water suite including Jacuzzi and Sauna/Steam room. Check in and check out was easy, I had contacted the hotel with questions before i arrived and they responded promptly.
from NY
Submitted on 25-09-2016
We arrived and were welcomed to this new hotel in a splendid gleaming white and glass domed lobby. Our suite on the 3rd floor overlooked the bustling and interesting city square and was soundproof. The suite was two rooms, stylish and comfortable. We entered through a small living room (sofa, chairs, TV/no window) and a large bedroom (2 large windows, king sized bed, TV, table & 4 chairs). Free minibar ‚?? all included in the price. The bathroom is 2 rooms: the toilet by itself off the hallway ... Read more
from Gisborne Region, New Zealand
Submitted on 01-10-2016
The location of this hotel was the main reason we chose it. However, on entering the glass domed lobby & being greeted by the friendly reception staff we were doubly glad we had booked it. The room was quite small, but provided everything we needed & was scrupulously clean. We were meeting friends for dinner at the hotel & were pleased to find that the restaurant had outdoor tables so we could make the most of the beautiful evening. The menu was quite varied, including Cassoulet,a traditional di... Read more
from Chatham, United Kingdom
Submitted on 08-10-2016
The hotel is located in the centre of Toulouse which is great for getting to the many local restaurants and shops. The only downside is it does not have its own car park so I had to park a short walk away and pay the ‚?¨26 per day for the privilege. The rooms are a good size and the bed comfortable. There was a supply of toiletries in the bathroom, which had 2 washbasins and a walk in shower. There is also a mini bar and coffee machine. I had a room facing the street which meant I was woken... Read more
from Durham, United Kingdom
Submitted on 18-10-2016
I thought the hotel was lovely and exceptionally good value. The room was excellent; spotlessly clean and very well finished. Bed, bathroom, furnishings etc were all very good. The reception and bar was lovely and the location superb. Couldn't recommend highly enough and will definitely visit again.
from Banbury, United Kingdom
Submitted on 22-10-2016
It's 2am and the noise from outside is constant, shouting, laughing, screaming, cars honking. Our windows although locked do not appear to be soundproof and even with ear plugs in I can hear every word outside in the street. The lights from the multi storey car park opposite our room (250) glare around our blackout curtains lighting the room. Last night an alarm went off at 5 am for over half an hour, then the covered market people arrived and it became a festival for car horns, who could pla... Read more
from Bourg-en-Bresse, France
Submitted on 28-10-2016
Near a by a nice local restaurant "chez Huguette" for the diner after having a glass place of the CAPITOL....It is nice to be in NOVOTEL place WILSON in Toulouse even for business it is convinient to get all these beautiful location within 1 Km walking
from London, United Kingdom
Submitted on 06-11-2016
We visited Toulouse to have a weekend of rest and relaxation, it's certainly the right place to do just that. We booked the hotel through and got a really good price. I emailed the hotel prior to our stay to request a room with a bath, I was told that in order to have that facility we'd have to pay an extra ‚?¨70. I declined the offer to pay in the hope they'd offer it for free on arrival, cheeky I know but always worth a shot. It didn't happen.... Our room was lovely though, clean, ... Read more
from Belfast, United Kingdom
Submitted on 08-11-2016
We stayed in July for two days in Toulouse. We got a suite as we are a family of four and having stayed in Toulouse for three years each summer this was the best Hotel and suite. Top class for us with two kids under 5. We loved it.
from London, United Kingdom
Submitted on 09-11-2016
Hotel is in a great location for the metro line, just a few hundred metres walk from Jean Jarres metro station. This makes it easy to get from the airport by tram, just 1.60 each way and then by metro to the hotel. It isn‚??t that far to walk from the Palace Justice tram stop if you want to avoid the metro but you probably would not want to do this if you are dragging a heavy suitcase with you. Hotel is nice, big reception area etc. Didn‚??t eat here so can‚??t comment on the food or dinin... Read more
from Pacifica, California
Submitted on 25-11-2016
I would have loved more time here - I had only one night. It was pouring rain so I was grateful for the excellent restaurant attached. The hotel gives you a discount coupon for a meal here - added bonus. Please note - NO parking and the hotel itself is hard to see when you are new to town and driving on the small streets around it. But I was able to unload my luggage with their help. I did have to walk a couple of blocks each way and pay for the overnight parking. Still, it's a fab place. ... Read more